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Abhi Roy, Sr. Outbound Product Manager at ServiceNow, discusses Cloud Cost Management, its importance, challenges faced by companies, and how ServiceNow's cloud cost management product addresses these challenges. He also highlights the integration of cloud cost management into company operations and the future developments of the product.
Guest - Abhi Roy, Sr. Outbound Product Manager at ServiceNow
Host - Steve Miller
Episode Producer - Chris PriceFor more information head over to our documentation site.
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Join Sankhadeep Dhar and Andy Jordan as they take a look at enterprise Gen AI trends and look forward with Servicenow.
From drafting release notes to helping developers create code more quickly and efficiently, ServiceNow is bringing to life the tools necessary take full advantage of Gen AI. Product Managers can even get succinct product feedback summarization without leaving the tools they use every day.
Listen now to hear more about specific ServiceNow Gen AI features and how every persona can benefit.
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John catches up with Bill McDermott, CEO of Service Now, for the sixth episode of “Chambers Talks: A Podcast Series with John Chambers.” Check it out for insights about the future of work – which is a moving target for all CEOs leading through the COVID-19 pandemic – as well as for tips for how to lead with empathy and rich stories about how to find strength during setbacks and challenging times.
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Jon Fortt sits down with Nvidia CEO Jensen Huang in Las Vegas, talking the growth of AI, how customers are using tools and partnerships. Plus, ServiceNow CEO Doug McDermott on what’s next for the industry. JPMorgan Global Chairman of Investment Banking Jennifer Nason talks how tech companies are balancing capital return with AI investment. Earnings from Airbnb, Arm, Robinhood, Instacart, Klaviyo and more.
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Matt Abrahams is a renowned communication expert, with decades of teaching, coaching, and consulting experience. At Stanford University, he teaches a business school class on strategic communication. Beyond academia, he’s a sought-after keynote speaker and consultant, guiding presenters from IPO road shows to prestigious platforms like TED, the World Economic Forum, and the United Nations. His acclaimed podcast, Think Fast, Talk Smart, garners millions of listeners, and his book, Think Faster, Talk Smarter, equips speakers with practical skills for impromptu success. With a previous bestseller, Speaking Up Without Freaking Out, Matt has empowered countless individuals to speak confidently and authentically. In our conversation, we discuss:
• The concept of “daring to be dull”
• The power of visualization to desensitize oneself to speaking situations
• Managing negative self-talk
• The WHAT structure for delivering toasts (why we are here, how you are connected, anecdote, thanks)
• The ADD structure for Q&As (answer, detailed example, describe relevance)
• Breathing techniques to reduce anxiety, such as the double exhale
• Concrete speaking structures like What? So What? Now What? and the Four I’s (information, impact, invitation, implications)
• Much more
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Find the transcript and references at: https://www.lennysnewsletter.com/p/how-to-speak-more-confidently-and
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Where to find Matt Abrahams:
• X: https://twitter.com/tftsthepod
• LinkedIn: https://www.linkedin.com/in/maabrahams/
• Website: https://mattabrahams.com/
• Podcast: https://open.spotify.com/show/6ll0MwobDt1JW9gYaOONEo
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Where to find Lenny:
• Newsletter: https://www.lennysnewsletter.com
• X: https://twitter.com/lennysan
• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/
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In this episode, we cover:
(00:00) Matt’s background
(04:50) Techniques for managing anxiety in public speaking
(10:57) Dare to be dull
(13:40) Reframing anxiety as excitement
(16:08) Using mantras to boost confidence
(18:45) Managing negative self-talk
(20:03) Normalizing speaking anxiety
(23:12) Using conversation as a communication technique
(24:52) Using the double-exhale breathing technique
(28:29) Getting present-oriented
(29:46) Using tongue twisters
(33:34) Broad advice for speaking on the spot
(38:35) The PREP structure
(38:59) The What? So What? Now What? structure
(42:10) Toastmasters and improv
(45:31) Getting better at small talk
(51:05) The importance of sharing back
(52:33) Giving feedback
(56:31) Improving toasts and tributes
(01:02:57) Mastering Q&A sessions
(01:07:25) Apologizing effectively
(01:09:29) Closing thoughts
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Lenny may be an investor in the companies discussed.
Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe
