Lyssna senare
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In this episode, I talk to Daniel Stillman, a conversation designer and host of the podcast “The Conversation Factory”. We talk about the difference and similarities between facilitation, conversation design and coaching. And, we talk a lot about power dynamics and how you deal with them and take them into account when designing group conversations that shall solve a problem. In the show, Daniel and I discuss a lot about the circumstances that determine our choices of exercises – depending on the purpose of a workshop, group dynamics, and stakeholder groups.
Don’t miss our arguments related to the “Fishbowl Conversation” that led us to explore how to evaluate which exercises were appropriate in specific situations.Click here to download the free 1-page summary
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Feeling inspired by the conversation in this episode? We can have our own - take a seat at my virtual table as part of a Mastermind Group.Questions and Answers
[1:43] What’s your story? How did you turn from a BA in Physics into a conversation designer?
[5:48] How did the experience of power dynamics impact you and your style of working in designing conversations?
[10:43] Is there actually a line between being a conversation designer, a facilitator, moderator and a coach?
[25:24] So what's according to you the most effective way to make a decision with a large group?
[27:54] To what extent do you believe does the facilitator has a responsibility to protect the group from their decisions being highjacked by the p[roblem-owner?
[29:43] What is the key skill according to you, since you are also teaching facilitating managers, what is the key skill that they should learn first?
[30:46] Can you learn that? Can you teach that?
[33:24] According to you, what makes a workshop fail?
[37:48] So how much time do you usually spend on understanding the participants before him?
[40:53] I would be curious to hear how you define the experience in the context of a conversation.
[43:21] What’s your favourite exercise?
[46:49] If someone fell asleep after a minute, just woke up and doesn't have time to listen to the entire show again. What do you want them to remember?
Daniel’s conversation with Robert Bordone (Podcast,The Conversation Factory)Timothy Gallwey “The inner game of Tennis”Barry O’Reilly “Unlearn” Conversation OSThe Fishbowl Conversation (Exercise)Knowle’s principle of andragogy Daniel’s book: "
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In this episode, I talk to Rein Sevenstern, a facilitator, coach and managing partner of Experiential Learning, a consulting firm that designs and facilitates experiences for people to leave their comfort zone in a safe environment, to unleash learning.
Since Rein has lived and worked in many different countries, such as India, Malaysia, US, Belgium and the Netherlands, we talk about the impact of cultural differences on workshop preparation and facilitation.
The core of our conversation is the question of how we can create experiences in various workshop contexts and how we can take participants out of their comfort zone while protecting the safe space. We also speak about ego and about trust and what it takes to transform groups of colleagues into teams.
Don’t miss the part when Rein guides us through the beautiful workshop experience “The valuable object” that gave me goose bombs from just listening.
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Feeling inspired by the conversation in this episode? We can have our own - take a seat at my virtual table as part of a Mastermind Group.Questions and Answers
[1:31] If you were a hashtag, what would it be?
[3:58] What have you learned from the cultural differences while living and working aboard?
[5:32] Would you adjust your facilitation style to the different cultures where you conduct workshops?
[9:25] What would be your warm-up exercises depending on cultural differences?
[13:47] What is “experiential learning”?
[18:40] What makes the difference between a group of colleagues and a team?
[21:40] How important is it for the team building that each person discloses their own agenda?
[25:16] Do you build a ritual around the exchange of the “valuable object”?
[31:23] How do you bridge the gap between taking participants out of their comfort zone while still creating the safe space in which they can connect?
[41:58] In our briefing you shared about a leadership program of yours where you bring team members to a developing country to collaborate with NGOs. Can you tell us more about that?
[49:58] How do you assure the sustainability of the experience once managers come back to daily work?[52:57] What makes workshops fail?
[54:30] What shall the listener remember from the show?
Related links you may want to check out:
Rein’s business page: https://experientiallearning.biz/The “trust equation” by David Maister Our sponsor Session Lab (affiliate link)Connect to Rein on:
LinkedIn
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This is my first solo show and I speak about the science behind workshop design and facilitation. Namely, I share how I use evidence from behavioural economics to come up with ideas that will help participants to experience meaningful progress during their working session. Before founding idayz I had a career in higher education – as a researcher, lecturer and strategic advisor. From all these roles I learned about human behaviour and how to best facilitate their collaboration.
In the show, I share the rationale behind my workshop design and some of my favourite exercises and I answer my own questions: How can we help participants to open up and engage despite hierarchical differences? How can we use the energy of nay-sayers for creative ideation and is courage one of the most important skills of a successful facilitator?Don’t miss the part when I explain why I bring M&Ms to every meeting
Click here to download the free 1-page summary
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Feeling inspired by the conversation in this episode? We can have our own - take a seat at my virtual table as part of a Mastermind Group.Questions and Answers
[1:59] What would I be if I was a hashtag?
[3:30] Why do I call myself a “behavioural economist” and what does that mean?
[6:33] What’s my story? How did I get from a career in higher education to become a facilitator?
[10:59] Why did I call my business idayz?
[15:21] What have I learned from my previous roles in workshop design and facilitation?
[22:13] How do I use insights from behavioural economics to design workshops?
[29:22] What’s my favourite exercise and how do I use behavioural insights to design exercises?
[30:55] Why do I bring M&Ms to every meeting and workshop?
[32:54] What are the most powerful check-in exercises I use and why do they work from a behavioural perspective?
[41:45] Why do I brainstorm failures instead of successes?
[43:00] How do I help participants to cluster their ideas after ideation?
[45:41] Why do workshops fail?
[46:26] What shall my listener who missed the entire show remember?
Related links you may want to check out:
My business page: www.idayz.nlDaniel Kahnemann: “Thinking fast and slow”Cognitive BiasesVipassana silent meditation retreatPat Flynn’s concept of “unfair advantage”Patrick CowdenJean Marc FandelMy blog post on check-in exercisesTeresa Amabile:Support the show
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In this episode, I talk to Derek Bruce. He is a Leadership Development Director, and has worked in HR, Learning & Development and is also an expert keynote speaker and event moderator and host.
Derek and I speak about the importance of engaging the audience - whether it is in a workshop, meeting or at a conference. When our audience feels engaged, they will listen to us and interact, they will feel enabled to act upon the content we try to bring across.
Besides engaging the audience, Derek and I touch on a million other topics: the skillset of managers to survive the “future of work”, the impact of preparation on our mindset and the workshop atmosphere, and: why you may want to ask your audience to take a selfie.
Don’t miss the part when Derek shares his lessons learned from facilitating a workshop where half the participants were physically present and the other half joined via video call. Tune in to learn how to assure that the virtual participants are as engaged as if they sat in the same room….
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Feeling inspired by the conversation in this episode? We can have our own - take a seat at my virtual table as part of a Mastermind Group.Questions and Answers
[1:32] If you were a hashtag, what would it be?
[1:53] What is your story? Where does your energy and your skill to engage the audience come from?
[2:56] What have you learned from your roles in HR and Learning & Development about facilitation?
[4:34] Where do you see the challenges and benefits of being a corporate versus an external facilitator?
[8:02] What is your experience in collaborating with an external facilitator?
[8:52] How do you measure success?
[10:32] What does it take to engage an audience?
[12:54] To what extent does seating matter and how do you set up the room?
[14:06] Do you use different approaches to engage the audience depending on whether it is a meeting, workshop or conference?
[19:50] When you say that engagement starts within the first minute and you often use humour. What have you learned from improv or stand-up comedy about engagement?
[22:59] Stand-up is scripted whereas improv is not. Would you script your first joke when coming on stage?
[24:41] So, does “humour” boil down to “authenticity”?
[25:35] What makes for you a good facilitator?
[28:26] Do facilitators of e.g. Design Sprints need different skills than facilitators who teach groups?
[31:18] How did you connect the virtual and physical participants in the beginning? What were the exercises?
[33:41] For anyone who hasn’t facilitated a partly virtual workshop – what would you advise?
[35:40] What is your opinion on the statement that in the future of work, every manager must develop facilitation skills?
[38:22] What’s the difference between soft and emotional skills?
[40:40] Are these emotional skills then also the ingredients you need to engage the audience?
[47:59] What’s your s
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In this episode, I talk to Tamar Broadbent, a comedian, writer, improviser, award-winning musical songwriter, and: my first improvisation theatre teacher! In our super fun talk, we speak about improvisation theatre and what facilitators can learn from improvisers. I claim that every facilitator who is serious about getting to the next level should take improv classes! In the show, Tamar shares the ground rules of improv and how they apply to live off-stage, we talk about listening, connection, and creating safe space through authentic positivity. Don’t miss the part when Tamar shares her experience working with teams in a business setting and how she prepares for these. Along our conversation, we draw analogies between on- and off-stage scenarios that will surely inspire you to design a new setting for fun workshops that work by delivering results.
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Feeling inspired by the conversation in this episode? We can have our own - take a seat at my virtual table as part of a Mastermind Group.Questions and Answers
[1:33] Let’s start with your story. Where did you pick up all of these skills?
[3:21] As not everyone in the audience might be familiar with improv and long-form Chicago style. Can you give us the nutshell of what all of that means?
[5:17] Can you share with us the ground rules of improv and why they are so important?
[7:45] What makes a good scene partner in terms of shared responsibility?
[11:41] What did you learn for off-stage life? Do you still ask people how they are doing?
[13:13] Has improv helped you to become a better listener off-stage?
[17:33] Can you explain how we can say “no” in an improv scene without compromising on the rule of “yes and”?
[25:02] How important is authenticity for you as an improviser on stage? Can you be authentic or is it just a role you play?
[27:19] Playing improv is extremely vulnerable in the beginning, as a teacher, how do you create a safe space for your students?
[36:02] What’s your favourite game/ ice-breaker?
[38:05] When you do workshops with business teams where participants might not have signed up for improv voluntarily, how do you get them to “warm up”?
[41:47] Your classes were always incredibly structured. What was your approach to link the exercises to the general topic and goal of the class?
[46:03] What makes a workshop fail?
[47:50] What transformation do you observe in students who enrol in your improv course?
Related links you may want to check out:
Tamar’s website: https://www.mynameistamar.com
Improv theatre glossary
Our sponsor Session Lab (affiliate link)
Connect to Tamar:
On LinkedIn
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In this very-early morning and truly authentic show, I speak with Lily Gros, a facilitator, entrepreneur and youtuber. Lily started La Minute Facilitation, her business with which she facilitates workshops for (mostly non-profit) clients, trains facilitators on their mindset and runs her own workshops on authenticity and perfectionism.
In the show, we talk about “authenticity 360 degrees” which includes the facilitator and the participants. And, we talk about mindful facilitation which becomes crucial as soon as challenges come up.Don’t miss our very honest exchange on how we dealt with challenging situations. These lessons we learned will surely inspire you to anticipate problems so that you can make your workshops work.
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Questions and Answers[1:37] What are your different roles as a facilitator?
[7:36] Authenticity became quite a buzzword. How do you define it and what does it mean to you?
[10:54] How did you learn to be authentic?
[12:43] How did you come up with this topic?
[15:16] How do get your groups to be more authentic?
[16:27] You get to know your participants before the workshop?
[17:30] What would be an icebreaker for a “cold” group of participants?
[21:35] Why does it feel so scary to be authentic?
[24:21] How do you approach the puzzle that a team might accept imperfection and vulnerability and still show high performance?
[31:34] How do you test the water in terms of openness of your participants?
[34:20] How did you manage to create the safe space after this tricky situation?
[41:02] What is your way in dealing with such a difficult participant?
[45:05] What makes a workshop work?
[47:55] What shall the audience remember from the show?
Related links you may want to check out:
Lily’s business page: https://lilygros.co/The white paper (book) Lily wrote with Ze Change Makers (in French)Brené Brown’s TED talkLily’s interview with Peter Krishnan (summary)Jim Tamm on Radical Collaboration The five keys to a successful Google teamOur sponsor Session Lab (affiliate link)Shows we mentioned:
Mindset Management – with Jeremy AckersSupport the show
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In this episode, I talk to Mathias Weitbrecht, a visual facilitator and book author. When he started, 15 years ago, Mathias was one of the co-founders of visual facilitation in Germany. Mathias runs Visual Facilitators, a company that brings forth people’s potential by adding a new dimension to the process of collaboration – through visuals. We talk about the skillset facilitators need to use visuals in their workshops. And, you will learn that being artistic is not amongst them.
Don’t miss the part when Mathias explains the breakthrough visual facilitation can bring to the group by giving introverts and shy participants a voice. Tune in to learn how to use pen and paper to deliver workshops that work.Click here to download the free 1-page summary
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Feeling inspired by the conversation in this episode? We can have our own - take a seat at my virtual table as part of a Mastermind Group.Questions and Answers
[1:24] What brought you to the field of visual facilitation?
[3:17] How can someone become a visual facilitator who cannot draw?
[6:03] How can you make sure that the images you draw represent the content participants hear?
[8:06] Can you facilitate and visualize at the same time?
[11:09] Does the group you facilitate require specific skills, such as speaking in metaphors?
[12:14] What is the skillset a visual facilitator needs?
[14:38] How much background knowledge about the specific workshop topic do you need to visualize the minutes in real-time?
[15:47] Are there specific workshop types that (dis-)qualify from visual facilitation?
[16:40] Would you use this technique in your private environment? And, how do your counterparts react?
[21:27] In an earlier conversation you mentioned that we cannot reduce complexity but only make it more digestible. Can you elaborate on that?
[22:41] Is there a risk of over-simplifying? What are potential drawbacks of visual facilitation?
[24:53] Does it happen that a group finds a completely new perspective on their issue through the visualization?
[26:48] What are the exercises you would incorporate in your workshop design?
[31:54] What is your advice to someone who wants to test the field of visual facilitation?
[29:30] How do you perceive the risk of interpreting the content instead of translating it? How can the visual facilitator remain neutral?
[32:43] What makes workshops work?
[33:37] How do introverts react to visual facilitation?
[34:42] What are you doing in workshops to get the energy back?
[35:53] Do you use pen and paper or an iPad/ digital tools for visualization?
[37:38] What shall the listener take away from our conversation?
[38:42] How can we find you, reach out and hire you?
Related links you may want to check out:
Mathias’ business page: www.visualfacilitators.com Our sponsorSupport the show
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In this episode, I talk to Stephan Kinsch, a trained chartered accountant who turned into a TEDx speaker, successful executive coach, opened the circus Zaltimbanq and runs a clown school. Others say about Steph that “he doesn’t take himself seriously but does things very seriously.”
We talk about similarities between the circus and meetings and what circus directors can teach managers and facilitators about structuring effective working sessions. This interview may change the way you thought about breaks and teach you how to better leverage their value. Steph guides us through several exercises that help participants connect and open up.
Don’t miss the part when Steph shares what he learned in a business meeting that he now applies in his clown workshops (and I witnessed the effectiveness myself). The clown will surely inspire you to think of meetings differently and help you design workshops that work.
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Feeling inspired by the conversation in this episode? We can have our own - take a seat at my virtual table as part of a Mastermind Group.Questions and Answers
[2:52] As a management consultant, how often do you switch into the role of the clown?
[2:59] What is a clown?
[4:02] What came first in your career: the consultant of the clown?
[5:37] What led you to do this professionally?
[6:30] What can we learn from you on how to allow emotions?
[8:23] How can you create moments of laughter without making a fool of yourself?
[11:30] Would you structure a workshop similar to a circus performance?
[12:43] What are the clown’s strategies to release tension or conflict in meetings?
[14:40] Are there situations in which the clown must stay out of the room?
[16:23 ] You have worked as manager and facilitator in very serious environments already, from your perspective, what makes workshops fail?
[18:41 ] How do you give structure?
[20:55] How did you learn to deal with uncertainty?
[25:18] How do you share the responsibility of achieving the workshop’s gaols?
[30:22] As a facilitator, what is the exercise you do that always works? What is your silver bullet?
[31:39] Would you use this exercise to get the group’s attention back or as a warm-up to start with?
[32:41] Are you doing a “check-in” to your workshops? And if so, how?
[38:54 ] What’s your experience when you suddenly leave the room without verbally announcing the break?
[40:43] If the listener just woke up, what shall they take away from this episode? What did they miss?
Related links you may want to check out:
Stephan Kinsch’s business page: https://www.bebop.lu/ Steph’s circus school: https://www.zaltimbanq.lu/ andSupport the show
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In this episode, I speak with Romas Stukenberg, a graduate of the prestigious THNK school for creative leadership and founder of Artistic Intelligence, a creative consulting agency that helps leaders to tackle strategic challenges through artistic means. We talk about the difference between being creative and artistic. Our conversation dives deep into the topic of self-leadership and the role of individual courage for successful workshops.
Don’t miss Romas' practical advice on how facilitators can drive groups from creative exploration back to the strategic application. Romas’ artistic approach will inspire you to deliver workshops that work.Click here to download the free 1-page summary
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Feeling inspired by the conversation in this episode? We can have our own - take a seat at my virtual table as part of a Mastermind Group.Questions and Answers
[00:56] If you were a hashtag. What would you be?
[02:09] According to you, what is the biggest misconception about design and art?
[03:33] According to you, what is the true value of a designer in the business world?
[05:16] You started a project that you call “artistic intelligence” – AI. What is your story behind this project?
[07:19] How difficult is it to get business people to answer “big existential questions” by using art as a tool?
[08:35] The concept of “AI” addresses strategic questions with open ends - What are good examples?
[09:18] What is the difference between artistic and creative?
[10:55] To what extent does artistic intelligence differ from Design Thinking?
[11:57] Is AI then about slowing down?
[13:45] In your AI workshops, is it the mindset and philosophy of art you apply or do participants also get their “hands dirty”?
[15:17] To what extent are business leaders ready for this jump?
[18:08 How do you converge the group towards results after the artistic exploration?
[22:17] What is the impact of the physical workshop space on the dynamics?
[23:09] What do the artists who facilitate your sessions differently compared to facilitators from the usual business environment?
[24:49] In a review of one of your workshops I read that you ask participants to explore their fears. What can we find in our fears that would reveal our strengths?
[29:30] How do you make sure to those who might judge themselves as not being creative enough?
[32:28] What would be for you a “meaningful closure” of a workshop?
[34:46] What can you do to avoid a “biased” group check-out?
[36:07] What would be the transformation for a team due to artistic intelligence?
[37:31] What makes a workshop work?
[38:54] What can a facilitator do to assure that the quality of space is maintained?
[41:30] What is the nutshell you would like the audience to take home?
[42:04] How do you encourage courage?
Related links you may want to check out:
Romas' business page:Support the show
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In this episode, I talk to Christopher Marks, a storyteller and branding specialist. We talk about the art of storytelling and what it taught him about workshop design and facilitation. We talk about the importance of conflict for telling a compelling story and how we can craft exercises that will spark creativity and generate novel ideas.
Christopher runs Story Sprints with companies and entrepreneurs and currently sets up the Creator’s Club. He helps brands to put their audience first and is a multi-talent, silver bullet when it comes to writing, scripting, filming, directing and editing content.
Don’t miss the many practical advice on how to go through exercises and what mistakes to avoid. And don’t miss the great fun Christopher and I had to compare workshop participants to mini-volcanos! He has been my mentor and I am that he shares his knowledge in this episode to help you to deliver workshops that work.
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Feeling inspired by the conversation in this episode? We can have our own - take a seat at my virtual table as part of a Mastermind Group.Questions and Answers
[1:25] Tell me what a storyteller is!
[3:13] What did you learn from storytelling for designing story sprint workshops?
[8:10] How do you create a safe space to get to the essence of the story your client wants to tell?
[11:32] Can you guide me through the process after the silent brainstorming exercise? How do you guide the group through clarifying questions?
[12:26] So, at this point there is no discussion about the individual ideas yet?
[17:07] How are you making sure that everyone is on the same page about the decision-making process?
[19:10] So, the heatmap kicks off a discussion on a deeper level?
[20:03] Can you share with the audience how you capture the key ideas and create meeting minutes?
[25:20] What is the one thing you do in your workshops that always works?
[28:12] Is this exercise run in silence?
[31:20] I wonder about the impact of the ritual of folding the paper together. What is your experience with that?
[33:51] What is the nutshell you want the listener to take home from this show?
Related links you may want to check out:
Christopher’s webpages: www.christophermarks.nl | www.storysprint.nl | www.creatorsclub.nlSoftware to create transcript from recordings: www.trint.com (no affiliation)James Clear’s Blog post on Warren Buffet’s “avoid at all cost list” [29:10]: https://jamesclear.com/buffett-focus Our sponsor Session Lab (affiliate link)Connect to Christopher and follow him
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In this episode, I talk to Margreet Jacobs, a master practitioner of neurolinguistic programming (NLP) and speaker’s coach. We talk about the similarities between speaking in front of an audience and hosting a workshop. How can we overcome the fear of speaking up? How can we make sure that our content resonates with the audience? How can we keep them engaged?
Margreet runs Presentiv, a coaching agency that helps leaders to deliver talks that would change how their audience feels and acts. Margreet used to be a professional dancer and dance teacher. Today, she is a speaker herself and a constant source of wise inspiration.
In the show, Margreet shares how speakers and facilitators can become more confident by making sure they start with the end in mind. By being clear about the purpose of a speech or a workshop we can shift our mindset and engage our audience.
Don’t miss the hands-on advice, tips and tricks and Margreet’s multiple ready-to-use value bombs that will inspire you to deliver workshops that work.Click here to download the free 1-page summary
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Feeling inspired by the conversation in this episode? We can have our own - take a seat at my virtual table as part of a Mastermind Group.Questions and Answers
[1:01] How did you shift from being a dancer to becoming a speaker’s coach?
[8:52] How c.an you tackle workshop participants’ fear of speaking up?
[12:00] How can we make sure that every participant is aware of their contribution?
[17:19] How does the fear of success get into our way?
[21:29] What was your “perfect failure” in a workshop context and how did you fix it?
[23:10] How can you make sure that a workshop is giving you positive enegergy instead of draining you?
[[29:06] What can a facilitator do to create a safe space in which participants thrive?
[30:39] How can we deal with “big egos” who would not like to share their vulnerabilities?
[35:00] How can we create an anchor that workshop participants can relate to even time after the workshop?
[37:17} What is the one thing our audience shall remember from this episode?
Related links you may want to check out:
Margreet’s business page: www.presentiv.nl/en Our sponsor Session Lab (affiliate link)Connect to Margreet:
LinkedInSupport the show
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