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  • In the final episode of 2024, Meaghan reflects on the past year since starting the 'Workflows and Espressos' podcast. She shares the challenges and joys of creating weekly content and interacting with her growing community of listeners.
    Meaghan discusses her goals for 2025, including being more present, improving her listening skills, getting comfortable with discomfort, and enhancing her public speaking abilities. She also expresses her desire to show appreciation to those who matter most in her life and prioritize tasks more effectively. Meaghan ends with a message of excitement and optimism for the new year, encouraging listeners to embrace fresh starts.

    Links:
    Apple Podcasts - Link
    Spotify - Link
    Hospitality.FM - Link
    Connect with Meaghan | Ask Meaghan

    Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!
    Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

  • In this week's episode, Meaghan covers in-depth discussions on regulation and its impact, sustainability practices and challenges, and the evolving role of AI in operations, this episode offers candid, unprepared takes on these crucial subjects. As the conversation evolves, the host dives into the importance of standardization within the industry and highlights standout software solutions. Listen in to gain valuable insights and prepare for what's ahead in 2025.
    00:00 Welcome and Christmas Greetings
    00:53 Home Office Update
    02:18 Christmas Shopping Stories
    03:34 Listener Topics Introduction
    04:16 Thoughts on Regulation
    09:45 Sustainability Challenges
    15:04 AI in the Industry
    19:54 Standardization in Vacation Rentals
    23:46 Top Software Solutions of 2024
    27:21 Conclusion and Future Topics


    Links:
    Apple Podcasts - Link
    Spotify - Link
    Hospitality.FM - Link
    Connect with Meaghan | Ask Meaghan

    Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!
    Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

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  • This week, Meaghan host revisits key insights from a recent DARM session on advanced revenue forecasting. The episode explores four essential forecasting methods: historical data, demand-based forecasting, competitive set benchmarking, and event-driven seasonality.
    Emphasizing the importance of a hybrid approach, Meaghan shares valuable tips and best practices for creating accurate business forecasts. Perfect for revenue managers, data analysts, and hospitality industry professionals preparing for 2025, this episode offers a comprehensive, data-driven guide to mastering revenue management. Tune in for an engaging and informative discussion aimed at optimizing your forecast strategies and maximizing success.

    00:00 Welcome and Introduction
    00:25 Reflecting on Forecasting Session
    01:40 Importance of Accurate Forecasts for 2025
    02:10 Revenue Management Passion
    03:17 Forecasting Methods Overview
    08:23 Historical Data Forecasting
    14:14 Demand-Based Forecasting
    19:09 Competitive Set Benchmarking
    24:31 Event-Driven Seasonality
    28:34 Hybrid Approach to Forecasting
    29:54 Meaghan's Top Tips for Revenue Management
    32:43 Conclusion and Upcoming Events

  • In this episode of 'Workflows and Espressos,' Megan Myers is back post-wedding and honeymoon along with her best friend and colleague, Loren Valentine. They discuss their recent experience at DARM in Florida, meeting renowned restaurateur Will Guidara, and his impactful keynote on leadership, hospitality, and personal growth. They dive deep into topics such as vulnerability, the willingness to admit mistakes, dealing with disheartenment, and the importance of apologizing both in personal and professional settings. Join them for an engaging and heartfelt conversation as they share insights and lessons applicable to everyday life and leadership.

    Links:
    Apple Podcasts - Link
    Spotify - Link
    Hospitality.FM - Link
    Connect with Meaghan | Ask Meaghan

    Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!
    Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

  • In this episode of Workflows and Espressos, host Meaghan Myers shares her excitement about returning after a month-long break during which she got married and went on her honeymoon. Meaghan talks about her vibrant wedding in Puerto Rico, her incredible experiences at various five-star hotels, and the importance of setting expectations and providing exceptional hospitality.
    She offers insights from her stays at the Condado Vanderbilt, Sugar Beach, and Nobu Hotel, emphasizing the value of anticipating guests' needs and creating memorable experiences. Join Meaghan as she reflects on her wedding, honeymoon, and the lessons learned about hospitality.

    Thank you to Inhaven for sponsoring this episode!
    Connect with Ashley!

    Links:
    Apple Podcasts - Link
    Spotify - Link
    Hospitality.FM - Link
    Connect with Meaghan | Ask Meaghan

    Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!
    Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

  • In this episode, Meaghan interviews Ashley Ching, the founder of Inhaven. They discuss Ashley's unique journey into the vacation rental industry, the importance of standardization and delivering certainty for guests, homeowners, and property managers, and the innovative ecosystem Inhaven is building to improve the vacation rental experience. Tune in to hear insightful conversations about setting standards in bed, bath, and kitchen amenities, providing exceptional service levels, and fostering collaboration among local professional property managers. Don't miss out on this in-depth discussion aimed at bringing trust and quality back to vacation rentals!

    Thank you to Inhaven for sponsoring this episode!
    Connect with Ashley!

    Links:
    Apple Podcasts - Link
    Spotify - Link
    Hospitality.FM - Link
    Connect with Meaghan | Ask Meaghan

    Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!
    Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

  • In this week's episode, Meaghan dives deep into the importance of Key Performance Indicators (KPIs) for business operations. From company-wide goals to specific departmental metrics, get actionable insights on tracking and improving KPIs in areas like business development, maintenance, housekeeping, owner relations, and guest services. Discover how to make data-backed decisions, set better targets, and ensure smooth operations across your vacation rental business. Tune in for an informative session filled with expert advice and a pinch of pre-wedding excitement!

    Thank you to Inhaven for sponsoring this episode!
    Connect with Ashley!

    Links:
    Apple Podcasts - Link
    Spotify - Link
    Hospitality.FM - Link
    Connect with Meaghan | Ask Meaghan

    Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!
    Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

  • This week, Meaghan sits down with Chris Wheeler, founder of Scenic Stays, to discuss upcoming wedding plans in Puerto Rico, their shared history in the vacation rental industry, and the challenges and rewards of starting a vacation rental company.
    Chris shares his journey, from growing Scenic Stays to managing 460 properties, the importance of caring for both clients and team members, and the significance of vulnerability and self-awareness in leadership.
    Additionally, they recount their early careers and how tackling imposter syndrome and difficult business decisions have shaped their success. Tune in for an engaging discussion filled with personal insights and industry expertise.

    Thank you to Inhaven for sponsoring this episode!
    Connect with Ashley!

    Links:
    Apple Podcasts - Link
    Spotify - Link
    Hospitality.FM - Link
    Connect with Meaghan | Ask Meaghan

    Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!
    Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

  • In this episode, Meaghan shares her personal story about embarking on a 'Year of Yes' and the profound transformations it brought to her life. Reflecting on the year, she discusses experiences ranging from wedding planning anxieties to career advancements and overcoming imposter syndrome.
    Meaghan emphasizes the importance of saying 'yes' to new opportunities, journaling, and stepping out of comfort zones. She provides insights on how these actions opened doors in both her personal and professional life and encourages viewers to undertake their own 'Year of Yes.' The episode includes valuable tips and reflections for anyone looking for inspiration and guidance.

    Thank you to Inhaven for sponsoring this episode!
    Connect with Ashley!

    Links:
    Apple Podcasts - Link
    Spotify - Link
    Hospitality.FM - Link
    Connect with Meaghan | Ask Meaghan

    Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!
    Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

  • Join Meaghan as she recaps her experiences from the recent VRMA Conference in Phoenix. Meaghan highlights the importance of human connection and employee recognition in the workplace, drawing insights from industry experts like Rachel Alday of Abode and the team from Tandemly.
    Additionally, Meaghan delves into strategies for effective communication with property owners, maintaining successful laundry operations, and ensuring high levels of employee engagement. Tune in for a blend of innovation, professional growth, and practical tips on fostering meaningful workplace relationships.

    Thank you to Inhaven for sponsoring this episode!
    Connect with Ashley!

    Links:
    Apple Podcasts - Link
    Spotify - Link
    Hospitality.FM - Link
    Connect with Meaghan | Ask Meaghan

    Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!
    Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

  • In this episode of Workflows and Espressos, Meaghan dives into the concept of 'Unreasonable Hospitality' from Will Guidara's book. She discusses the importance of personalization in guest experiences, cultivating a team culture of hospitality, and making ordinary moments extraordinary.
    Meaghan also shares valuable insights on how investing in hospitality can drive long-term success and create lasting memories for guests. Tune in to learn practical ways to apply these principles in your business.

    Links:
    Apple Podcasts - Link
    Spotify - Link
    Hospitality.FM - Link
    Connect with Meaghan | Ask Meaghan

    Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!
    Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

  • In this episode, Meaghan discusses the importance of creating a list of work non-negotiables. She shares her own non-negotiables, including leading, learning, opportunity, transparency, challenge, and benefits. Meaghan emphasizes the need for employees to have boundaries and know what truly matters to them in a job. She also encourages employers to care about their employees' non-negotiables, as it leads to happier and more engaged employees. Meaghan provides tips on how to create a list of non-negotiables and emphasizes that these can change over time.

    Takeaways:

    Creating a list of work non-negotiables helps employees set boundaries and know what truly matters to them in a job.

    Non-negotiables can include aspects like leadership, learning, opportunity, transparency, challenge, and benefits.

    Employers should care about their employees' non-negotiables to create happier and more engaged employees.

    Non-negotiables can change over time and should be regularly reviewed and adjusted.

    Having a short and meaningful list of non-negotiables is important to avoid unrealistic expectations.



    Thank you to Inhaven for sponsoring this episode!
    Connect with Ashley!

    Links:
    Apple Podcasts - Link
    Spotify - Link
    Hospitality.FM - Link
    Connect with Meaghan | Ask Meaghan

    Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!
    Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

  • In this episode of Workflows and Espressos, we delve deep into the intricacies of conducting effective end-of-year employee evaluations. With a decade of experience, Meaghan shares a detailed process including self-evaluations, supervisor reviews, and the importance of anonymous feedback for managers. Additionally, learn about the significance of coinciding evaluations with bonuses and salary adjustments, and the best practices for scheduling and preparing for review meetings.

    Thank you to Inhaven for sponsoring this episode!
    Connect with Ashley!

    Links:
    Apple Podcasts - Link
    Spotify - Link
    Hospitality.FM - Link
    Connect with Meaghan | Ask Meaghan

    Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!
    Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

  • This week we welcome marketing experts Tanner Armstrong and Tyler Weir to the podcast. They discuss their journey from 360 Blue to their new venture, Hospitality Labs, sharing valuable insights into vacation rental marketing, the importance of data-driven strategies, and the role of technology.
    The conversation covers essential KPIs, audience targeting, marketing budgets, and the latest tech tools that can optimize performance. Tune in for actionable tips and industry secrets that can help elevate your marketing game!

    Thank you to Inhaven for sponsoring this episode!
    Connect with Ashley!

    Links:
    Apple Podcasts - Link
    Spotify - Link
    Hospitality.FM - Link
    Connect with Meaghan | Ask Meaghan

    Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!
    Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

  • Meaghan dives into an engaging discussion about the use of AI as a tool rather than a replacement for human connection. Meaghan shares personal anecdotes and insights on how to leverage AI to enhance guest experiences without losing the vital human touch that sets businesses apart.
    From automated responses to personalized follow-ups, learn how to find the perfect balance to create memorable experiences for your guests. Meaghan also provides valuable tips on using AI for marketing, guest interactions, and maintaining brand loyalty

    Thank you to Inhaven for sponsoring this episode!
    Connect with Ashley!

    Links:
    Apple Podcasts - Link
    Spotify - Link
    Hospitality.FM - Link
    Connect with Meaghan | Ask Meaghan

    Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!
    Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

  • In this engaging episode of 'Workflows and Espressos,' host Meaghan Moylan, soon to be Meaghan Myers, introduces her fiancé Clark Myers, an experienced chef. Together, they dive into the complexities of the food and beverage (F&B) industry, discussing the financial and operational challenges of running a restaurant. Meaghan invites Clark to share his wealth of knowledge and offer advice to those in the hospitality sector considering expanding into F&B. From the importance of capital and location to staffing and key performance indicators (KPIs), this episode provides valuable insights for anyone looking to venture into the restaurant business. Tune in to hear about the couple's upcoming wedding and their dynamic relationship both personally and professionally.

    Thank you to Inhaven for sponsoring this episode!
    Connect with Ashley!

    Links:
    Apple Podcasts - Link
    Spotify - Link
    Hospitality.FM - Link
    Connect with Meaghan | Ask Meaghan

    Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!
    Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

  • In this week's episode of Workflows and Espressos, Meaghan dives deep into professional development, offering valuable insights and actionable tips for both employers and employees. Meaghan emphasizes the importance of creating a culture of growth, health, and wellness within the workplace. She provides practical advice on implementing personal development time, wellness benefits, continuous feedback, and leveraging learning opportunities for career growth. Join her as she explores these essential strategies, mixed with personal anecdotes and industry trends.

    00:00 Welcome and Personal Updates
    00:33 Wedding Planning Adventures
    02:46 Introduction to Professional Development
    04:17 Employer Strategies for Professional Development
    05:50 Health and Wellness Initiatives
    13:22 Encouraging Personal Growth During Work Hours
    19:39 Bringing in Experts and Team Building
    23:54 Mentorship and Continuous Feedback
    27:01 Employee Tips for Professional Growth
    29:41 Leveraging Feedback and Building Networks
    33:19 Investing in Self-Directed Learning
    35:48 Final Thoughts and Encouragement

  • In this episode of Workflows and Espressos, host Meaghan delves into the challenges of confrontation, a topic close to her heart. Meaghan shares her personal journey as a conflict-avoidant Enneagram 7 and discusses the lessons she's learned over her career, especially in managing people and clients. She introduces the 'Four C's of Confrontation' - Cut to the Chase, Courage, Communicate with Clarity, and Compassion. Meaghan provides actionable tips to overcome anxiety related to confrontation and emphasizes the importance of honesty and directness in professional and personal relationships. Tune in to learn how to handle difficult conversations effectively and empathetically.

    Thank you to Inhaven for sponsoring this episode!
    Connect with Ashley!

    Links:
    Apple Podcasts - Link
    Spotify - Link
    Hospitality.FM - Link
    Connect with Meaghan | Ask Meaghan

    Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!
    Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

  • In this episode of Workflows and Espressos, we delve into the concept of vertical integration and my personal experiences over the past three years. Discover the pros and cons, the financial implications, and the true impact on business operations. We also touch on the benefits and challenges of managing multiple business units under one umbrella. Whether you're contemplating vertical integration or curious about its intricacies, this episode offers valuable insights and real-world examples to help guide your decision-making process.

    Thank you to Inhaven for sponsoring this episode!
    Connect with Ashley!

    Links:
    Apple Podcasts - Link
    Spotify - Link
    Hospitality.FM - Link
    Connect with Meaghan | Ask Meaghan

    Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!
    Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

  • In this episode of Workflows and Espressos, Meaghan welcomes vacation rental industry leaders Ginger Harrelson and Rachel Alday. The trio delves into personal and professional challenges, discussing the balance between managing successful businesses and maintaining family life. They also touch on the importance of networking, the impact of personality assessments on team dynamics, and share personal anecdotes about their journeys. Tune in for an insightful conversation on overcoming obstacles and thriving in a demanding industry.

    Thank you to Inhaven for sponsoring this episode!
    Connect with Ashley!

    Links:
    Apple Podcasts - Link
    Spotify - Link
    Hospitality.FM - Link
    Connect with Meaghan | Ask Meaghan

    Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!
    Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!