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Are you passionate about a make of car or a certain niche in the Auto Repair industry? We look into whether this could be your golden ticket to success and what considerations you need to make before turning into a specialised centre. We also discuss benchmarks you should be hitting to make you a success no matter what kind of business you run.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
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What would you do if you had a partner or friend that treated you very poorly? No matter what you did to appease them they demanded more, more of your time, more of your mental estate, more resources from you. Argh. Well guess what? Clients are the same and sometimes according to Rachel they need to be fired! Listen in and learn how to let these people go to make room for the clients you deserve.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
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Saknas det avsnitt?
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Craig Bales, and Gabrielle Clift discuss the journey of Highfields Mechanical, the challenges of finding good talent and the importance of breaking gender barriers. Gabrielle shares her passion for automotive work and the need for more women in the industry, emphasising that success is driven by personality and determination rather than gender. Rach chats about apprenticeship programs with Gabby, how we can all create opportunities for aspiring technicians and welcome them to a rewarding career in the automotive industry.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
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Ok, so we’re into 2025 and this is your year to make a difference. Rachael takes you through the steps required to make a difference in your business this year and actually make changes that will move you forward and up level. Rach dives into business planning for auto repair shop owners. She explores the common pitfalls, the necessity of setting effective goals, and the significance of maintaining a work-life balance. Rach also chats about her signature the four-day work week! We talk about the steps required to get you to that amazing place of life, work balance and the ability of the program to enhance productivity and overall happiness.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
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How do you stand out in a world full of noise? By personal connection. Storytelling through social media, blogs or otherwise is the key in today’s world to help your brand fans feel more connected to you and make your brand stand out. Here our guest emphasizes the importance of storytelling, personal branding, and finding one's unique voice in the industry to have a lasting impact. Tell your customers where you started, who you are, what you stand for and be relatable to unlock the key to better results.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
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In this episode of Whispering Loudly Rachael chats with AFL star Nick Del Santo, player turned media personality and corporate speaker. Nick reflects on his career as a professional AFL football and what it taught him that he’s taken into his life after footy, the importance of teamwork and leadership skills. He relays that the transition into the media industry has been an interesting one. Nick shares valuable insights on finding purpose, supporting team members, and offers advice for auto repair shop owners on managing stress and decision-making in fast-paced environments.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
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You feel like you’re constantly booked out and your staff are working around the clock but profitability isn’t where it should be, what’s up? Here we discuss the importance of continuous time clocking and explain how it can dramatically shift your business. Rach emphasises the need for shop owners to overcome fears and implement industry best practices to enhance productivity and profitability. Accurate time tracking will lead to better accountability and visibility amongst your staff and ultimately improve most aspects of your business including your bottom line of course.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
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Here Jamie from Tatiara Truck and Trailers, discuss the journey of their family business, the challenges of ownership, and the importance of workplace culture and personal development. Jamie shares insights on managing staff, the significance of communication, and the necessity of maintaining good cash flow for business growth.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
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Here Rachael gets some insights from Chad and Sarah, workshop owners who recently returned from a six-week vacation around Australia. They haven't always been capable of taking such breaks. Their business used to be stressful unorganised and rely heavily on them for every process. However they discuss how they've been able to turn thinga around, the importance of systemisation and how it has allowed them to enjoy more family time. The conversation highlights the benefits of mentorship and the realisation that a successful business doesn't always mean a larger one.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
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Here Rach addresses financial challenges faced by auto repair businesses, advising against overdrafts and suggesting practical steps for financial restructuring. She delves into freezing your finances and discusses how this can help you. The conversation highlights the importance of community engagement and ongoing support for workshop owners.
Rachel also discuss the critical role of service advisors in auto repair shops, emphasizing the need for professional training and customer relationship management.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
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Here Rachael interviews the founders of Design Bug, Kristy Coady and Rebecca Geragty who share their journey of starting a graphic design studio and the importance of effective branding.
They discuss common mistakes businesses make when it comes to logo and design work, emphasizing the need for a thorough design brief, understanding the target market, and maintaining consistency in branding. The conversation also highlights how to choose the right designer for your business, focusing on building trust and rapport.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
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What’s one of the key hidden factors affecting your overall business performance? Overspending, retention issues, pricing? Wrong, it’s procrastination.
Here Rachel delves into the pervasive issue of procrastination in business. She explores how procrastination affects decision-making processes, workflow efficiency, and overall business performance. The conversation emphasises the importance of recognising procrastination, seeking help, and taking ownership to overcome this challenge. Rach shows you personally how others have filed and why and encourages you to confront your procrastination habits and make decisive changes for better business outcomes.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
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Creating a strong workplace culture is essential for business success. When your staff aren’t performing you have to take responsibility for their behaviour. Guess what? part of it has to do with you. If you created a strong culture that supported the team and managed the team in the way it needed to be managed talking holidays would be a breeze. It starts by creating steps towards creating effective systems and processes, and strategies for customer retention. Rachael also discusses the significance of consistent marketing efforts and practical tips for engaging with customers to ensure business success.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
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Are you down in the dumps because your shop isn’t where it needs to be or maybe you purchased a business that isn’t what it seemed, don’t fear Rachel is here to help you transform your Auto Repair Shop in 2025.
Rachel sets the building blocks will will help you on the journey to change while stressing the importance of commitment and action.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
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Here Dean Evans joins the pod to discuss the critical importance of keeping score. Sure you can make your shop tick over but if you’re not tracking key performance metrics, you cannot effectively manage your business or even know actually how great you could be! Dean helps you get a start on this and chats also about the significance of benchmarking against industry standards to drive continuous improvement and profitability for your Auto Repair Shop.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
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It sometimes feels like a race to the bottom doesn't it? Everyone undercutting each other to get the customers rolling through the door. It's an age old technique but it's not necessarily an intelligent one. Rachel guides you through a tried method of attracting customers that doesn't include you working overtime for free and stretching your staff and your resources to the limit.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
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You're doing well, you've been progressing in baby steps ever since your shop opened and you're still open which is a testament to itself that you're doing a great job. You do watch competitors on socials however that just seem miles ahead, thriving and doing numbers that you feel at this stage you could only dream about. So what sets those people apart from the rest? Find out.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
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You've built an incredible business, congratulations! Over years you've finally got your business to the point where it basically runs itself, rather smoothy. You may however have a creeping anxiety that stops you from booking those overseas trips because in the past whenever you've ventured too far or even slightly form the business things have blown up either in a small fashion or in a highly vexing way. Follow Rachel's steps so you can book your plane ticket and jet off without a care in the world.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
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Workflow efficiency is so important but for so many we start out with good intentions and we think we have our ducks in a row then bang, something throws a spanner in the works pardon the pun, or many things throw a spanner in the works and we end up completely stressed out, behind schedule having to deal with cranky customers and cranky workplace staff. This can be so frustrating especially when you know you’re trying your best to lead well. Here Rachael discusses the importance of having documented processes, the impact of workshop layout on technician productivity, and the potential benefits of investing in automation software. The conversation delves into the need for systematic approaches that can then streamline operations and enhance overall business performance.
Takeaways
Streamlining workflow can significantly reduce job turnaround time. Documented processes ensure consistency and efficiency in operations. Workshop layout affects technician productivity and time management. Automation software can enhance integration and efficiency in operations. Conducting a software audit helps identify better integration options. Investing in the right tools can save time and resources. Understanding industry changes is crucial for business adaptation. Continuous improvement is key to business success.Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
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When is the right time to expand my auto repair shop to a second location? This is the question asked by so many Auto Repair Shop Owners, here Rachel dives into what you need to weigh up to divide whether now is the right time to expand nor not. It’s not a decision to be taken lightly! Rachel discusses the need to create a solid foundation in the first business before considering expansion and the significance of understanding the purpose behind financial decisions.
Takeaways
The right time to expand is when your first shop is profitable. Opening a second location without a solid first shop can worsen issues. Understanding the purpose of a loan is crucial before borrowing. Building a supportive community can enhance business success. A strong business foundation leads to better outcomes in expansion. Avoiding debt to cover operational holes is essential for sustainability. Working less while earning more is achievable with the right strategies.Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
- Visa fler
