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Today on the podcast, Suzanne is delighted to have Gemma Went, an online business mentor, with a focus on helping online business owners to create the foundations that allow them to scale. She also trains and certifies online business coaches and consultants in the methods she’s been using for almost a decade and is founder of the Lighthouse Academy.
This episode covers so much … as Suzanne and Gemma go into the various benefits of trademarking, some of the potential drawbacks of waiting, as well as some of the nuances involved with ensuring you’re protected wherever you intend to do business. Gemma also shares how she’s managed to save a small fortune on legal costs where trademarks are concerned.
Finally, Gemma shares her concerns with Suzanne surrounding defamation and how to properly protect herself from that, as well as what could happen if Gemma could no longer work within her business. If you run an online business, plan to trademark anything in the near future, or are the face and main facilitator of your brand, this episode is well worth a listen.
In this episode:
[1:34] What does Gemma help people do as an online business mentor?
[4:33] What are some of the things Gemma has trademarked within her business?
[7:22] Possible outcomes of waiting too long to trademark something within your business and what happens if someone tries to use something you’ve trademarked already.
[12:07] Suzanne shares the costs of registering your trademark in various jurisdictions, as well as the benefit of doing so.
[18:33] Is defamation the worst thing that could happen in Gemma’s business? How would she protect herself against that?
[29:04] What happens if Gemma can no longer work within her business?
Learn more about Gemma:
https://gemmawent.co.uk
If you would like access to all of the resources mentioned in this podcast, please visit:
www.suzannedibble.com/podcastresources
The contents of this podcast are provided for information purposes only and are not intended to amount to advice. You should not rely on any of the contents of this podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of this podcast. Suzanne Dibble and Niche Legal Solutions Limited disclaim all liability and responsibility arising from any reliance placed on any of the contents of this podcast (other than in relation to matters for which is not legally permissible to disclaim liability)
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Today on the podcast, Suzanne is delighted to be joined by Karen Haller founder of the Behavioural Design Consultancy, which works with corporates and design professionals. She’s also the author of the best selling Penguin published A Little Book of Colour which has been translated into 14 different languages.
Karen’s business journey has not been without legal issues and concerns, especially when it comes to Intellectual Property. Over the years she’s learned valuable lessons including which party should present the contract first as well as the value of slowing things down during negotiations. She also shares her recent experience of what happens when you transfer a large sum of money to the wrong business account … and the recipient then goes into liquidation!
Karen and Suzanne then go on to discuss the worst that could happen in her business and what you can do to protect yourself if a client doesn’t like the product or service that you’ve provided.
In this episode:
[1:45] Who is Karen Haller and what does she do?
[6:10] What is the value in sending your agreement to an organisation first instead of accepting theirs?
[10:57] Should you have an agreement in place and your first invoice paid before you begin work?
[20:24] Lessons learned: What happens when you make a payment to a wrong account?
[23:58] Can you get your money back from a mistaken payment?
[32:30] What's the worst that can happen in Karen’s business, and how can she protect herself if a client decides they’re not happy with the end product?
Learn more about Karen:
Consulting: https://karenhaller.com/
Free design industry e-book: https://karenhaller.com/free-10-myths-ebook/
Colour & Design courses https://karenhaller.com/courses/
If you would like access to all of the resources mentioned in this podcast, please visit:
www.suzannedibble.com/podcastresources
The contents of this podcast are provided for information purposes only and are not intended to amount to advice. You should not rely on any of the contents of this podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of this podcast. Suzanne Dibble and Niche Legal Solutions Limited disclaim all liability and responsibility arising from any reliance placed on any of the contents of this podcast (other than in relation to matters for which is not legally permissible to disclaim liability)
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Saknas det avsnitt?
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Today on the podcast we're looking at what you should actually register as a trademark. Most people know that trademarking the name of their business is a crucial step in establishing legal protection over your brand, but should you delve a little deeper and register other components of your business? If you do, which components should you consider registering including is it worth registering your own name for a trademark? All of these questions and quite a few more are answered in this final piece of the trademark training trilogy.
In this episode:
[2:18] What is the main thing you should consider trademarking within your business?
[3:40] Under what circumstances might it not be possible to register?
[7:00] What can you do if trademarking your business name isn’t possible?
[9:18] What are 3 major things to consider registering for a trademark outside of your business name?
[13:40] Can you register your own name and surname for a trademark, and is it worthwhile to do so?
[25:15] How much does it cost for a trademark registration in the UK?
Please note: In this episode Suzanne refers to a workbook and pop up Facebook group which were only available during the live Trademark Implementation Sprint earlier this year.
If you would like to listen to all of the replays and receive the downloadable workbooks from Suzanne’s Trademark Implementation Sprint sessions go to:
www.suzannedibble.com/podcastresources
The contents of this podcast are provided for information purposes only and are not intended to amount to advice. You should not rely on any of the contents of this podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of this podcast. Suzanne Dibble and Niche Legal Solutions Limited disclaim all liability and responsibility arising from any reliance placed on any of the contents of this podcast (other than in relation to matters for which is not legally permissible to disclaim liability)
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Today, on the podcast, Suzanne discusses the value of owning a registered trademark in the second of her trilogy of podcasts taken from her highly successful Trademark Implementation Sprint.
In this episode she covers:
What is a brand? What are your brand values? What are the main benefits of owning a registered trademark? If someone copies your trademark how easy is it to stop them using it? Clarity on jurisdictions and classes. How much does it cost to register a trademark and how long will it take?If you’re unsure, or you’ve been sitting on the fence, about applying to register a trademark this is definitely an episode you’re going to want to listen to.
In this episode:
[5:00] What is your brand and why is it important to protect it?
[12:29] What happens if someone were to copy your registered trademark?
[16:30] Why trademarking your brand can lead to licensing opportunities, which can be of great benefit to your business.
[21:30] Do you need to register your trademark in each jurisdiction you plan to trade within?
[27:37] What are the costs to register a trademark?
[29:31] How long does the process of registering a trademark take in the UK?
Please note: In this episode Suzanne refers to a workbook and pop up Facebook group which were only available during the live Trademark Implementation Sprint earlier this year.
If you would like to listen to all of the replays and receive the downloadable workbooks from Suzanne’s Trademark Implementation Sprint sessions go to:
www.suzannedibble.com/podcastresources
The contents of this podcast are provided for information purposes only and are not intended to amount to advice. You should not rely on any of the contents of this podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of this podcast. Suzanne Dibble and Niche Legal Solutions Limited disclaim all liability and responsibility arising from any reliance placed on any of the contents of this podcast (other than in relation to matters for which is not legally permissible to disclaim liability)
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Today, on the podcast, we’re doing something a little different. For the next 3 weeks we’ll be focusing on a topic that Suzanne is asked about time and time again … trademarks.
Earlier this year over 3000 people registered for Suzanne’s Trademark Implementation Sprint and since then she’s helped hundreds of people in actually going forward to register their trademarks.
In this episode she shares the 5 vital checks that you need to carry out before you think about using any name for your business whether applying for a trademark or not.
Business name, name of a programme, membership site, course, book or methodology, anything you're naming for your business needs to be run through this checking process if you want to avoid someone with the same name accusing you of copyright infringement at a later date.
This really is a must listen for anyone thinking about naming anything in their business!
In this episode:
[5:00] Suzanne recounts the case of a client who was set to run an event in two days, only to be informed that she was infringing on another person’s trademark and with that came costly implications.
[7:05] What’s the worst that could happen if you don’t carry out these 5 vital checks?
[9:03] Which 2 vital checks are the most important to perform first?
[12:20] What are the other 3 vital checks that you need to carry out before choosing a name?
[18:10] Is there a registry for business names that are not company names?
[22:52] What should you do if you discover that somebody else is using your proposed name?
[35:53] Can you stop another business from using your name?
Please note: In this episode Suzanne refers to a workbook and pop up Facebook group which were only available during the live Trademark Implementation Sprint earlier this year.
If you would like to listen to all of the replays and receive the downloadable workbooks from Suzanne’s Trademark Implementation Sprint sessions go to:
www.suzannedibble.com/podcastresources
The contents of this podcast are provided for information purposes only and are not intended to amount to advice. You should not rely on any of the contents of this podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of this podcast. Suzanne Dibble and Niche Legal Solutions Limited disclaim all liability and responsibility arising from any reliance placed on any of the contents of this podcast (other than in relation to matters for which is not legally permissible to disclaim liability)
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Today on the podcast, Suzanne is delighted to be joined by Sara Price, the founder of Actually, a business that supports purpose-led business owners to achieve their business dreams through marketing and strategy support. She was also the co-founder of one of London's leading independent PR agencies.
Sara shares her experience of choosing to start a business at a time when the economy was recovering from the financial crash and, despite the odds, turning it into a huge success. That success brought with it rapid growth. The company then had to be restructured a few years later leading to some staff redundancies which meant negotiating all the complexities and legalities that came with it.
Suzanne and Sara discuss some very important distinctions between employees and freelancers, and the rights and regulations that come into effect with each type of relationship.
They then go on to talk about the worst that could happen in Sara’s business - the ever- present threat that someone will steal Sara’s Intellectual Property, and what happens if someone decides not to pay their bill.
As always, Suzanne has practical advice on all of the subjects discussed in this episode - particularly timely as anyone in business tries to navigate through these very challenging times.
In this episode:
[3:50] Sara recounts her story of starting a business within a recessive period and having massive success during that time.
[5:00] Sara talks about having to restructure her business after that growth period, and how that led to making some of her employees redundant.
[7:52] Suzanne highlights some of the intricacies involved in letting employees go, and how to avoid major consequences.
[9:50] Suzanne and Sara discuss the differences between an employee and a freelancer, and why that definition matters when it comes to governing the professional relationship.
[16:26] Suzanne shares resources to help you determine whether or not you have an employee, or have hired a freelancer.
[21:41] How Sara intends to grow her team moving forward.
[27:00] Sara presents Suzanne with the worst thing she feels could happen in her business surrounding non-payment and IP theft..
Learn more about Sara: https://actually.world
Find the resources mentioned in this episode!
www.suzannedibble.com/podcastresources
The contents of this podcast are provided for information purposes only and are not intended to amount to advice. You should not rely on any of the contents of this podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of this podcast. Suzanne Dibble and Niche Legal Solutions Limited disclaim all liability and responsibility arising from any reliance placed on any of the contents of this podcast (other than in relation to matters for which is not legally permissible to disclaim liability)
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Today on the podcast Suzanne is delighted to be joined by Danusia Malina-Derben - author, podcast host, mother of 10 (yes 10!), global leadership consultant and trusted advisor, and founder of DMD Global/C-Suite Consultant.
If that’s not compelling and fascinating enough, Danusia also brings with her two fascinating stories…
Danusia tells us about the time she came up with a new concept for a television show and pitched it. The pitch went very well, what followed turned into a fascinating legal experience as her show format was essentially stolen from beneath her.
In this gripping episode Danusia chats to Suzanne about how she was able to regain ownership of her show by auditioning for, and winning the expert spot she had been removed from in the first place!
Suzanne and Danusia then go on to discuss the worst that could happen in her business, only in this episode it isn’t hypothetical, it actually happened. A major bank, a contract with a CEO who suddenly passed away, and a very interesting resolution… listen in to find out more.
In this episode:
[2:01] Danusia shares some of her life and accomplishments, including enjoying a long academic career, building a successful business, writing books, and hosting podcasts.
[3:44] Suzanne and Danusia talk about the fact that Danusia did everything listed above while also giving birth to 10 children!
[7:01] Danusia talks about the exciting and very unexpected opportunity to pitch a TV show she had written, and how it ultimately led to her show idea being stolen.
[12:38] Danusia tells a story about how she attended an audition for a show that sounded alarmingly like the one she pitched, and how that audition presented the legal opportunity to regain ownership of her show.
[22:58] Suzanne asks Danusia about the worst thing that could happen in her business, and it turns out that it had already happened.
[25:16] Suzanne explains how Danusia had left herself legally exposed, and Danusia shares how the issue was resolved surrounding a contract that could no longer be honored because of an unexpected death.
Learn more about Danusia:http://www.danusiamalinaderben.com/
Find the resources mentioned in this episode!
www.suzannedibble.com/podcastresources
The contents of this podcast are provided for information purposes only and are not intended to amount to advice. You should not rely on any of the contents of this podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of this podcast. Suzanne Dibble and Niche Legal Solutions Limited disclaim all liability and responsibility arising from any reliance placed on any of the contents of this podcast (other than in relation to matters for which is not legally permissible to disclaim liability)
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Today on the podcast we’re excited to have Facebook Ads and Launch Strategist Liz Melville as our guest. Liz has an impressive list of carefully selected VIP clients that would make most business owners envious.
Helping her clients achieve excellent launch results through strategy and paid traffic, Liz explains that sometimes paid traffic doesn’t always perform as expected, and when that happens the blame occasionally is aimed at Liz instead of the ads themselves. When you’re talking about launches that are worth multiple millions of pounds it’s therefore paramount for Liz to get her legals in order.
In this episode Suzanne and Liz discuss what happens when ads don’t work out the way they’re intended to, and how Liz has protected herself against that. They also share their thoughts on trademarks, and why it’s important to trademark not only your business name, but also your courses or programmes. Finally, Liz shares her concerns around defamation and reputational damage, and whether it would spell the end of her business.
In this episode:
[1:22] Suzanne asks Liz to share the names of some of the high-profile clients she’s worked with, and how she came to win James Wedmore as a client.
[6:36] Liz shares how she works with clients one to one, but also the two programmes she runs to help clientele with their overall launch strategy, and then taking it a step deeper to focus on the paid traffic element of the launch.
[8:25] Liz talks about how the world of paid traffic, and the unpredictable nature of paid ads, has led her to not only appreciate contracts and agreements, but to see them as a crucial and necessary step in any professional relationship.
[10:11] Suzanne relates that most legal issues come from a place of the client and the provider having mismatched expectations, and how to ensure that doesn't create an unpleasant legal scenario in your business.
[13:53] Liz shares a story about a trademark she obtained, and how it really changed the way she viewed and thought about trademarking not only her business name, but also the names of her programmes and courses.
[20:50] Liz talks about her fears around defamation, and reputational damage as possibly the worst thing that could happen within her business, and Suzanne gives her insights on protecting yourself against someone who has decided to run a campaign against your brand.
Find the resources mentioned in this episode!
www.suzannedibble.com/podcastresources
The contents of this podcast are provided for information purposes only and are not intended to amount to advice. You should not rely on any of the contents of this podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of this podcast. Suzanne Dibble and Niche Legal Solutions Limited disclaim all liability and responsibility arising from any reliance placed on any of the contents of this podcast (other than in relation to matters for which is not legally permissible to disclaim liability)
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Today on the podcast we’re having a bit of a change … instead of Suzanne interviewing a guest, she shares her personal experience of what happened in the early days of setting up her own business and how, due to being too busy and not thinking that something would happen, she ended up not having the right legal protection in place, which almost ended in financial disaster.
Suzanne trained and practiced at the world's largest law firm, specialising in mergers and acquisitions and private equity - a field that notoriously involves a lot of hard work, massive amounts of adrenaline, long hours and endless late nights.
Knowing she wanted to start a family, Suzanne quickly realised that working 20-hour days was unsustainable and not conducive to her having the work life balance she dreamed of.
Having always had an entrepreneurial streak, Suzanne thought long and hard about what she could do which would work hand in hand with looking after a growing family. So, the Small Business Legal Academy was born … and quickly thrived… as she gained a reputation as the small business go-to legal expert with a primarily female focussed audience gained through a powerful network of mumpreneurs.
However, an early spanner in the works – a non-payment of a £5,000 invoice - meant make or break for Suzanne’s fledgling enterprise and, ultimately, the possibility of returning to the corporate world – one which made her feel sick to the core.
In this episode, Suzanne shares exactly what happened… as she recognises herself - this was a real wakeup call - one that she learnt from and, as a result, has never repeated, by putting in place a very simple but watertight clause in her contracts.
She also shares some tips and insights on effective ways you can get paid if you’re also running into issues with your invoicing, and how, especially today in a time of economic uncertainty, to put in place the tools to help you get paid in full, on time, every time.
In this episode:
[1:04] Suzanne shares the story of how she trained in the world’s largest law firm, why she left, and how she decided to get into business for herself by starting her own legal consultancy.
[3:00] She explains how she went about growing her consultancy with debilitating morning sickness and an ever-growing baby bump, and why she very quickly became successful in doing so.
[5:50] Suzanne talks about the one thing she didn’t consider when working with a client of hers, and how an invoicing issue ultimately led to her losing £5,000.
[9:28] There were a few things that Suzanne could have done differently in this situation to avoid said loss, and she shares them with us to ensure we don’t make the same mistake.
[14:00] Suzanne shares insights on how she structured her payment model moving forward to avoid any other issues in the future.
[16:15] She also gives tips on how to get your invoices paid with less hassle and chasing after people.
Find the resources mentioned in this episode!
www.suzannedibble.com/podcastresources
The contents of this podcast are provided for information purposes only and are not intended to amount to advice. You should not rely on any of the contents of this podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of this podcast. Suzanne Dibble and Niche Legal Solutions Limited disclaim all liability and responsibility arising from any reliance placed on any of the contents of this podcast (other than in relation to matters for which is not legally permissible to disclaim liability)
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Today, on the podcast, Suzanne is delighted to be speaking with Dan Bradbury, owner of a mentoring business and investor in growing businesses, with an extensive business career spanning over 15 years. Today he helps business owners turning over between £500,000 to £5 million in revenue to scale profitably.
He has founded, built and sold two companies for seven figures, invested in over a dozen other companies as well as purchasing five businesses outright.
In this episode, Dan recounts tales of what he describes as “legal carnage” from his early years as an entrepreneur, Cease and Desist letters from a famous person, and a business acquisition that went bad. Dan and Suzanne’s conversation brings levity and fun alongside education and experiential wisdom.
Dan says that a fool learns from their own mistakes, while a wise man learns from the errors of fools, so let’s take this opportunity to learn from Dan!
In this episode:
[2:14] Dan recounts the good, bad and ugly schemes of his youth, and how his entrepreneurial journey led him to buying and selling businesses, and helping larger businesses to scale profitably
[4:40] Suzanne asks Dan about his approach to risk, and how it differs from when he started business to now.
[11:53] Dan receives a Cease and Desist Letter from someone very famous.
[15:11] Suzanne talks about how to avoid needing to seek out a lawyer at the first sign of trouble, and some great steps to take before you do.
[20:07] Dan shares 2 stories: 1 about a copyright infringement claim and how he came out of it relatively unscathed, the other about a massive deal that resulted in being sued for millions in consequential losses!
[32:21] Dan and Suzanne discuss insurance, and a specific type that Dan uses to give himself peace of mind were anything to happen to him.
[35:57] Dan talks about shareholders agreements and gives insights as to why they are so crucial to have in place.
Learn about Dan
www.danbradbury.com
Find the resources mentioned in this episode:
www.suzannedibble.com/podcastresources
The contents of this podcast are provided for information purposes only and are not intended to amount to advice. You should not rely on any of the contents of this podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of this podcast. Suzanne Dibble and Niche Legal Solutions Limited disclaim all liability and responsibility arising from any reliance placed on any of the contents of this podcast (other than in relation to matters for which is not legally permissible to disclaim liability)
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Today on the podcast, Suzanne is delighted to be joined by Bryony Thomas of Watertight Marketing. Bryony is author of Watertight Marketing “the book on marketing that makes sense of the rest”.
Since beginning her business in 2008, Bryony has shifted from marketing consultancy to a licensing and training business, and is now moving on to marketing planning software as a service.
In this episode, Suzanne kicks things off by chatting with Bryony about some of the issues she’s faced surrounding Intellectual Property protection. They then move into a very open discussion in which Bryony describes the termination of a joint venture, the ramifications of this at a particularly challenging time for her personally, and the legal challenges that were involved in the process.
Finally, they chat about what’s the worst that could possibly happen in Bryony’s most recent venture as she offers software as a service, and how she’s made sure she’s fortifying herself against potential problems from the outset with a watertight contract.
A great episode for anyone with IP to protect, looking at a joint venture or starting a software as a service (SaaS) product – listen to this episode first – there are real lessons to be learnt…
In this episode:
[3:10] Suzanne and Bryony discuss her time as a marketer, and how her business has evolved and changed since 2008.
[8:20] Bryony describes her experience with a joint venture that went belly up, and how she navigated the legalities of that process.
[15:34] Suzanne shares insights into Joint Venture Agreements and why they are so vital to have in place when you begin to collaborate with others.
[19:35] Bryony discusses her software as a service venture and the interesting approach she’s had to take in getting started that potentially leaves her open to greater risk than normal.
[23:58] They talk about negotiation and how it can be an excellent experience that leaves both sides feeling great about working together - if done right.
Learn about Bryony
www.watertightmarketing.com
Find the resources mentioned in this episode!
www.suzannedibble.com/podcastresources
The contents of this podcast are provided for information purposes only and are not intended to amount to advice. You should not rely on any of the contents of this podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of this podcast. Suzanne Dibble and Niche Legal Solutions Limited disclaim all liability and responsibility arising from any reliance placed on any of the contents of this podcast (other than in relation to matters for which is not legally permissible to disclaim liability)
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Today on the podcast, Suzanne speaks with Richard Woods, former finalist on the hit TV series The Apprentice and founder of the Million Dollar Sprint, a growth accelerator for expert businesses.
Richard talks about his experience of pursuing debts in the small claims court and why he would always recommend avoiding that process at all costs by having watertight contracts in place that get you paid in full and on time, especially pertinent at the moment in these uncertain times. If you’re currently having problems getting your invoices paid, or if you're considering that you might take somebody to the small claims court, then this is an episode to listen to.
Of course, no episode would be complete without talking about the worst-case scenario that could happen in Richards' business which he considers to be non-payers. Suzanne also gives her opinion on what could be Richard’s worst-case scenario, which is what would happen if something happened to Richard being the face and the main trainer of the accelerator that he's running. So, if you’re also the face of your business and providing most of the delivery, this episode will prove insightful and thought provoking.
Richard also shares some behind the scenes stories about what it’s really like to be on The Apprentice, facing Alan Sugar across the boardroom table doing your utmost to dodge those immortal words “You’re fired!”…
In this episode:
[4:43] Suzanne asks Richard about his experience in starting a business directly out of university on a graduate loan and what it was like building an import business in his early 20’s.
[8:40] Richard shares his experience of the small claims court, and why having a well thought out and properly worded contract can save a lot of time, money, and avoid court altogether.
[18:33] Richard shares his takeaways from having clients avoid payment, and what his contracts have in place to avoid that in the future.
[23:43] Suzanne spells out the worst that could happen in the Million Dollar Sprint if Richard fell ill and could no longer deliver on a commitment. She also shares how to fortify yourself against any similar situation in your own business.
[34:01] Richard talks about what it was like to be on The Apprentice, and shares some behind the scenes information about sets, scheduling, and how not to stand out at the interviews.
To make sure you have all YOUR business legal protections in place easily and affordably – including watertight contracts as Richard recommends – then join Suzanne’s Savvy Shay Business Club TODAY for just £47 (plus vat) per month instead of £97 (plus vat). A SAVING OF £50 per month and peace of mind that you won’t need to head to the small claims court!
Click here for more information. Offer ends midnight Friday, 29th April 2022
Learn about Richard
https://www.milliondollarsprint.com
Find the resources mentioned in this episode!
www.suzannedibble.com/podcastresources
The contents of this podcast are provided for information purposes only and are not intended to amount to advice. You should not rely on any of the contents of this podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of this podcast. Suzanne Dibble and Niche Legal Solutions Limited disclaim all liability and responsibility arising from any reliance placed on any of the contents of this podcast (other than in relation to matters for which is not legally permissible to disclaim liability)
In This Episode:
[4:43] Suzanne Asks Richard about his experience in starting a business directly out of university on a graduate loan and what it was like building an import business in his early 20’s.
[8:40] Richard shares his experience with small claims court, and why having a well thought out and properly worded contract can save a lot of time, money, and avoid court altogether.
[18:33] Richard shares his takeaways from having clients avoid payment, and what his contracts have in place to avoid that in the future.
[23:43] Suzanne spells out the worst that could happen in the Million Dollar Sprint if Richard fell ill and could no longer deliver on a commitment. She also shares how to fortify yourself against any similar situation in your own business.
[34:01] Richard talks about what it was like to be on The Apprentice, and shares some behind the scenes information about sets, scheduling, and how not to stand out at the interviews.
Check out the Savvy Shay Membership Special Offer:
(Link)
Learn about Richard
https://www.milliondollarsprint.com
Find the resources mentioned in this episode!
www.suzannedibble.com/podcastresources
The contents of this podcast are provided for information purposes only and are not intended to amount to advice. You should not rely on any of the contents of this podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of this podcast. Suzanne Dibble and Niche Legal Solutions Limited disclaim all liability and responsibility arising from any reliance placed on any of the contents of this podcast (other than in relation to matters for which is not legally permissible to disclaim liability)
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Today on the podcast, Suzanne is joined by Michelle Raymond of The People's Partner.
Michelle is a leading HR and leadership coach and trainer with a magnificent roster of clients from Deloitte, BT, and Lloyds as well as micro businesses with 10 employees upwards.
In this episode, Suzanne and Michelle talk about corporates expanding the terms of their licenses regarding her training, and how she now deals with that. This leads into an important discussion around how to monetize the parameters of an Intellectual Property license or assignment.
Michelle also shares the issues that she's had with freelancers poaching her clients, and Suzanne asks about the harassment, bullying, and racial discrimination cases that a number of her clients on the HR side have had to deal with.
Of course, no episode would be complete without talking about what's the worst that can happen in Michelle's business including associates delivering training to clients and (if it’s sub-standard) the reputational damage it can cause, as well as clients cancelling overseas training.
Suzanne gives her version of the worst-case scenarios involving incorrect advice, and what can happen if you haven't got the right limitation of liability clause in your contract.
It’s a great listen and if any of this sounds relevant to your small business, then this will be an episode that you don't want to miss!
In This Episode:
[4:35] Suzanne and Michelle discuss scope creep and corporates expanding the terms allowed by her licensing agreements.
[6:36] Suzanne shares her insights on why it’s crucial to retain ownership of your Intellectual Property, and what you can do with it.
[13:19] Michelle relates her experiences with freelancers and associates poaching clientele, and how she’s protecting herself against that now.
[18:57] Suzanne and Michelle get into a deep conversation about Michelle’s HR experience, and the various cases she’s seen in that field and how they’ve been settled.
[29:45] Michelle voices her concerns regarding overseas training getting cancelled, and how to protect herself from that happening.
[32:52] Suzanne brings Michelle through the worst-case legal scenario in her business, talks about limited liability clauses, and tells us how to get that in place without breaking the bank.
Learn about Michelle
https://thepeoplespartner.com
Find the resources mentioned in this episode!
www.suzannedibble.com/podcastresources
The contents of this podcast are provided for information purposes only and are not intended to amount to advice. You should not rely on any of the contents of this podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of this podcast. Suzanne Dibble and Niche Legal Solutions Limited disclaim all liability and responsibility arising from any reliance placed on any of the contents of this podcast (other than in relation to matters for which is not legally permissible to disclaim liability
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Today on the podcast Suzanne welcomes Deborah Edwards of Raised Up Finance - a chartered accountant for 20 years, working with small businesses and running her own coaching practice for ambitious entrepreneurs who want to advance their businesses and hone their finance skills.
Deborah talks about the legal challenges she's grappled with over the past 20 years, as well as the common legal issues that she sees with her small business clients and their general approach to dealing with them.
As always on “What’s the worst that can happen?” Suzanne explores the worst that can happen to Deborah’s business including how managing your team effectively is vital to ensure that the reputation of your business is protected.
In This Episode:
[1:56] Deborah explains the importance of engagement letters.
[06:19] Deborah discusses the time she discovered her employment contracts might not have been as robust as she thought, and also delves into restrictive covenants.
[11:52] Suzanne and Deborah talk about probationary periods and terms surrounding them.
[13:37] Deborah relates a story about the time she had a dispute with her landlord over her previous office space and how it was resolved.
[17:36] Deborah talks about some of the main legal issues that she sees small business owners struggling with.
[22:48] They also discuss the vulnerability of small businesses in late or non-payments, and the debt collecting process.
[28:50] What’s the worst that can happen to Deborah in her coaching and accountancy business?
Learn more about Deborah Edwards!
www.raised-up-finance-school.teachable.com
Find the resources mentioned in this episode!
www.suzannedibble.com/podcastresources
The contents of this podcast are provided for information purposes only and are not intended to amount to advice. You should not rely on any of the contents of this podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of this podcast. Suzanne Dibble and Niche Legal Solutions Limited disclaim all liability and responsibility arising from any reliance placed on any of the contents of this podcast (other than in relation to matters for which is not legally permissible to disclaim liability)
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Today on the podcast, Suzanne is delighted to be talking to Justice Williams MBE, multi-award winning entrepreneur, business coach and trainer, and founder of Dream Plan Launch subscription boxes for female entrepreneurs starting a service based business.
For the past 10 years, Justice has been supporting women to start and scale their businesses by delivering coaching, training and organising various events, business brunches and workshops.
In this episode, Suzanne chats with Justice about how in her earlier years of business, Justice hadn't really appreciated the importance of the legals and some of the hot water that she got into as a result!
They talk about the one thing that really made her sit up and start to take notice of putting legal foundations in place, and Suzanne also goes over the worst that can happen in terms of looking at her key asset - intellectual property.
The two talk about VIP days and the kind of things that can go wrong that you wouldn't necessarily think about but that could have a huge negative impact on your business.
If you are the creator of digital assets, a coach, or if you have a membership or an online course, this is a must listen for you!
In this episode:
[3:10] Justice talks about issues she faced over a customer dispute with PayPal.
[9:35] Suzanne and Justice discuss an ordeal that Justice had to go through rebranding her company when she discovered someone else had already trademarked the name.
[12:55] Justice and Suzanne talk about trademark searches and the purposes of trademarking in different countries.
[15:50] Suzanne asks Justice what she thinks is the worst that can happen in her business.
[18:46] We learn about who could be liable in varying circumstances if there is an injury at a venue during an event.
[25:16] Suzanne tells Justice her story about the worst that happened to her in the beginning of her consultancy career.
Learn more about Justice Williams!
www.dreamplanlaunch.com
Find the resources mentioned in this episode!
www.suzannedibble.com/podcastresources
The contents of this podcast are provided for information purposes only and are not intended to amount to advice. You should not rely on any of the contents of this podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of this podcast. Suzanne Dibble and Niche Legal Solutions Limited disclaim all liability and responsibility arising from any reliance placed on any of the contents of this podcast (other than in relation to matters for which is not legally permissible to disclaim liability)
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Cara Sayer is the inventor of SnoozeShade, a black out blind for your babies’ pram, sold worldwide and as used by many a celebrity and royalty. Cara has trademarked Snoozeshade in the UK, US, Canada, Australia and New Zealand. Cara has experienced major brands copying her product and packaging and losing her trademark in the US and Canada. Thankfully Cara has faced these issues head on and emerged triumphant! Suzanne is able to relax on the mic a little bit as Cara gives her insight on the development of her business, from presenting the prototype for SnoozeShade at a trade show in 2009, up until now, where Snoozeshade is a multi award winning, best selling product on Amazon. No episode of What’s the Worst That Can Happen would be complete without asking the question: What’s the worst that can happen? - Suzanne takes us through the hypothetical nightmare scenario that Cara “could” face in her business and how she can protect herself from legal repercussions if the worst should happen.
In This Episode:
[02:12] Cara discusses the origins of her idea for Snoozeshade, and whether or not she would present it at a trade show, or go on Dragon’s Den.
[5:20] Cara shares the importance of trademarks and domain names in the international realm, and that brand names can mean different things in different languages.
[7:50] We learn that other companies have attempted to copy Cara’s product in the past and find out what legal options, if any, can be explored to rectify these situations.
[11:08] Suzanne and Cara chat about patents and design rights and why Cara doesn’t rely on those IP rights.
[14:28] Cara shares a story about the time another company blatantly copied her product, and how she went about turning it into a publicity win.
[19:08] What’s the worst that can happen to Cara and what approach would she take?
[21:57] The importance of getting trademarks set up and how they work in different countries.
[26:42] Suzanne and Cara discuss safety testing on her products and the different rules, regulations and legislation from around the world.
Learn more about Cara Sayer!
www.carasayer.com
Find the resources mentioned in this episode!
www.suzannedibble.com/podcastresources
The contents of this podcast are provided for information purposes only and are not intended to amount to advice. You should not rely on any of the contents of this podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of this podcast. Suzanne Dibble and Niche Legal Solutions Limited disclaim all liability and responsibility arising from any reliance placed on any of the contents of this podcast (other than in relation to matters for which is not legally permissible to disclaim liability)
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Clare Josa has been a leadership mentor since 2003. She’s the author of eight books, including Dare To Dream Bigger and Ditching Imposter Syndrome.
As well as helping small business owners to overcome imposter syndrome, Clare does a lot of training in large corporates, and helps them to achieve things like better team performance and closing the gender pay gap. In this episode, Clare shares the legal challenges she’s faced in her business, including corporations using her lead magnets within their training programmes without paying for rights to license them. Suzanne addresses the issue of “Scope Creep”, how it’s impacting Clare’s business in a negative way, and what Clare can do about it. Suzanne also shares her thoughts on how to get a corporate client to stop delaying on signing your contract. Thanks in part to Suzanne and her Legal Academy, Clare has all her legal issues covered. But even so, the show wouldn’t be complete without the terrifying hypothetical: What would be the utmost worst that could happen to Clare in her business surrounding defamation and copyright infringement?
In This Episode:
[2:12] Clare shares a major problem she’s had with corporates using her lead magnets as part of their in-house training programs without having the rights to use them.
[4:36] Suzanne and Clare talk about the clarity of her terms, and which steps Clare can potentially take to rectify the issue of ‘scope creep’.
[8:11] Clare explains what other “scope creep” she has experienced and addresses the challenges of unauthorized recording of her keynotes.
[13:10] How do you get a corporate client to actually sign your contract?
[17:20] What’s the worst that can happen to Clare surrounding her reputation and defamation? How can she protect her business reputation when the business is based around that?
Learn more about Clare Josa!
www.clarejosa.com
Find the resources mentioned in this episode!
www.suzannedibble.com/podcastresources
The contents of this podcast are provided for information purposes only and are not intended to amount to advice. You should not rely on any of the contents of this podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of this podcast. Suzanne Dibble and Niche Legal Solutions Limited disclaim all liability and responsibility arising from any reliance placed on any of the contents of this podcast (other than in relation to matters for which is not legally permissible to disclaim liability)
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Welcome back! Today, Suzanne is speaking with digital marketeer extraordinaire Kimba Cooper who has spent a decade successfully managing online marketing channels across an impressive array of channels.
Kimba is the master of gamification, taking all the fun and exciting aspects of games and applying them to everyday things to make them more enjoyable, enticing and rewarding. If used well, gamification can be used to help reach business goals, by helping your customers to achieve theirs - working out their motivations and amending your course/challenge/affiliate launch / social media content to help them achieve their objectives in a way that works for them. It’s intriguing!
In this episode Kimba chats to Suzanne about some of the legal issues she’s faced including negotiating freelance contracts and trademarking her brand name. And of course, they discuss the most dreaded subject of all – what would happen if Kimba were to commit to helping a client gamify a major launch and not get the results? Here, as always on What’s the worst that can happen? Suzanne provides clarity and reassurance by explaining the best possible legal protections to have in place to avoid those sleepless nights…
In this episode:
[02:10] What is gamification and why would you apply it to your business?
[04:45] Kimba gives examples of how gamification could work within different business models (including insurance sales).
[07:08] Kimba shares her top tips for gamifying an upcoming launch.
[11:36] Kimba discusses some of the legal issues she’s faced with working alongside freelancers.
[13:21] Suzanne and Kimba explain the importance of having a well worded contract in place to govern a working relationship, as well as how important negotiations are when it comes to creating a great contract.
[17:53] Kimba talks about her self-directed journey through trademarking her business name, and Suzanne breaks down why a trademark is the best legal protection your brand can have in place.
[22:01] What is the worst that can legally happen to Kimba Cooper if her gamification strategies don’t work, and how could a consequential loss clause help negate the possibility?
[31:06] Kimba discloses that she is a semi-professional hula hooper, and does a little myth-busting on the subject!
Learn more about Kimba Cooper!
https://kimbadigital.com
Find the resources mentioned in this episode!
www.suzannedibble.com/podcastresources
The contents of this podcast are provided for information purposes only and are not intended to amount to advice. You should not rely on any of the contents of this podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of this podcast. Suzanne Dibble and Niche Legal Solutions Limited disclaim all liability and responsibility arising from any reliance placed on any of the contents of this podcast (other than in relation to matters for which is not legally permissible to disclaim liability)
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Jo Wood and Zoe Whitman are business partners who together run their business 6 Figure Bookkeeping, helping to train and coach bookkeepers into building their own respective businesses. Together they share stories of losing tens of thousands of pounds in previous partnerships, whilst Suzanne shares her own story of losing over £5000 in her own business. Suzanne also discusses the importance of letters of engagement, how to guard against cancellations of events due to covid, the risks of shareholders falling out and the importance of trademarking your name if you want to license or franchise your business. In This Episode:
[1:47] Jo and Zoe explain their business model.
[3:01] Jo shares how she has lost tens of thousands through previous partnerships.
[4:31] Suzanne describes her own story of a client not paying her the £5000 that was owed to her.
[5:11] Zoe explains her attitude to legal risk and how not knowing she had things right kept her stuck in her business.
[7:23] Jo and Zoe talk about the issues their own bookkeepers face when starting their own businesses and growing them including the importance of having letters of engagement in place.
[10.00] Suzanne dicsussed the risks of relying on industry provided terms of business.
[10:30] What do Jo and Zoe think is the worst that can happen with their bookkeeping business? They talk about events, covid and Shareholders Agreements.
[11.30] Suzanne discusses the importance of having a no refund clause and a force majeure clause in your b2b contracts.
[12.30] Suzanne talks about the worst that can happen for Jo and Zoe's business, in terms of their relationship breaking down and terms in the Shareholders Agreement about what would happen to the business. Suzanne shares ideas on how commercially you can deal with a relationship breakdown between two or more shareholders.
[17.20] Suzanne discussed the importance of registering your name as a trademark for protecting your brand when licensing or franchising and summarises the timescales for trademarking.
Learn more about how Jo Wood and Zoe Witman are helping bookkeepers.
www.6figurebookkeeper.com
Find the resources mentioned in this episode!
www.suzannedibble.com/podcastresources
The contents of this podcast are provided for information purposes only and are not intended to amount to advice. You should not rely on any of the contents of this podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of this podcast. Suzanne Dibble and Niche Legal Solutions Limited disclaim all liability and responsibility arising from any reliance placed on any of the contents of this podcast (other than in relation to matters for which is not legally permissible to disclaim liability)
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Janet Murray is a master of planning, creating and publishing brilliant content. She has an amazingly varied range of products and services she offers to the business and entrepreneurial spaces. She helps business owners get their message out to the people that need them through the consistent habit of planning and releasing Courageous Content. Janet offers membership, events, a podcast, high ticket mentoring, online courses and a content planner that comes in physical product form. In this episode, Janet and Suzanne discuss the copying of Facebook ads, finding content that has looked identical to hers, as well as a photoshoot that someone else did including her product! They also get into why it was a great idea for Janet to trademark her brand, how she protected herself in working with freelancers, and what’s the worst thing that can legally happen in Janet’s business (and why it won’t)!
In This Episode
[2:01] What was Janet’s journey to finding Courageous Content and what are some of the legal issues she’s experienced while growing her online business?
[7:21] What happens if someone infringes on a copyright accidentally? Are the consequences still the same as if it were done intentionally?
[13:30] What happened when a former client of Janet’s shared some artwork that coincidentally looked very similar to her own?
[15:00] Why it’s a good idea to be open to contract negotiation.
[16:06] What is the worst that can happen to Janet in her content planning business and how has Janet protected herself from it?
Learn more about Janet Murray!
www.janetmurray.co.uk
Find the resources mentioned in this episode!
www.suzannedibble.com/podcastresources
The contents of this podcast are provided for information purposes only and are not intended to amount to advice. You should not rely on any of the contents of this podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of this podcast. Suzanne Dibble and Niche Legal Solutions Limited disclaim all liability and responsibility arising from any reliance placed on any of the contents of this podcast (other than in relation to matters for which is not legally permissible to disclaim liability).
- Visa fler