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  • In this episode of the Tyler Tech Podcast, we delve into the essentials of digital accessibility and inclusive design in public sector software. As we celebrate World Usability Day, an international effort promoting user-centered design, Tyler Technologies experts Kathy Wolf and Mike Teeters offer valuable insights on how accessible technology can empower communities and enhance the resident experience.

    Kathy Wolf, Tyler’s senior director of user experience, discusses the core principles behind designing accessible and inclusive applications, noting that the goal of inclusive design is to ensure everyone, regardless of their abilities or background, can fully participate in and benefit from digital services. She emphasizes empathy as the foundation for understanding user needs and constraints, helping local governments create digital services that are accessible and barrier-free from the initial design phase through testing.

    In the second half of the episode, Senior Product Manager Mike Teeters addresses the resident experience, sharing how improving web and mobile accessibility can connect communities and create more inclusive digital spaces for all. Together, Kathy and Mike explore how accessible technology not only meets compliance requirements but also enriches the lives of residents by reducing barriers to essential government services.

    We also detail our latest white paper about how AI is empowering public sector agencies to tackle workforce shortages, modernize outdated systems, and navigate budget constraints. You can download that here: Revolutionizing the Government Workforce With AI.

    Learn more about the topics discussed in this episode with these resources:

    Download: Access Granted: How Local Governments Can Plan to Meet Digital Accessibility MandatesBlog: Enhancing Access to Services in Local and State GovernmentPodcast: Technology’s Role in Breaking Down Access BarriersPodcast: Improving Access: Practical Solutions for Public Sector ChallengesTyler in the News: Indiana Boosts Accessibility for Local GovernmentVideo: County Increases Access, Streamlining e-Filing Searches

    Listen to other episodes of the podcast.

    Let us know what you think about the Tyler Tech Podcast in this survey!

  • In this episode of the Tyler Tech Podcast, we conclude our special two-part series on the concept of access, focusing on how technology can help organizations break down barriers and provide access to essential services, resources, and opportunities. Four experts from Tyler Technologies share unique insights into enhancing accessibility in the public sector.

    Kristine Lim, product manager in Tyler’s Data & Insights Division, discusses the importance of practical data governance and how data-driven tools can measure and improve access to public services. Daren Jackson, senior vice president of disbursements, provides a thoughtful perspective on how payment technology fosters financial access, urging governments to adopt a broader approach to problem-solving.

    Urvi Pandya, general manager of Workforce Case Management, shares strategies for creating safe and accessible work environments, emphasizing the role of community collaboration in simplifying data management. Finally, industry engagement consultant Kim Martin highlights innovations in student transportation systems, demonstrating how technology can enhance service delivery for students and their families.

    Be sure to subscribe to the Tyler Tech Podcast for more insights into the technologies shaping the public sector today!

    We also detail our latest white paper about how AI is empowering public sector agencies to tackle workforce shortages, modernize outdated systems, and navigate budget constraints. You can download that here: Revolutionizing the Government Workforce With AI

    Learn more about the topics discussed in this episode with these resources:

    Download: Driving Financial Equity With TechnologySuccess Story: Chattanooga’s New Public Safety VisionPodcast: Student Transportation Tech SolutionsVideo: Introduction to Workforce Case ManagementBlog: Transforming Government Payments Through a Unified PlatformBlog: Building Trust Through Effective Case ManagementBlog: Unified Case Management Streamlines ProcessesBlog: Harnessing Data and Insights for Community DevelopmentBlog: Data, Equity, and Policing

    Listen to other episodes of the podcast.

    Let us know what you think about the Tyler Tech Podcast in this survey!

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  • In this episode of the Tyler Tech Podcast, we begin a special two-part series on the concept of access, exploring how technology helps organizations break down barriers and provide equitable access to services, resources, and opportunities. We welcome four experts from Tyler Technologies, each sharing insights on how technology can improve access across different sectors.

    Kristine Lim, product manager in Tyler’s Data & Insights division, explains how data-driven tools can measure and improve access to public services. Urvi Pandya, general manager of workforce case management, discusses how technology can create safe, accessible work environments. Industry engagement consultant Kim Martin provides a perspective on making student transportation more inclusive and accessible, while Daren Jackson, senior vice president of disbursements, shares how payments technology fosters financial access and inclusion.

    Whether your organization is just beginning its journey toward improving access or looking to expand current efforts, this episode offers practical advice and real-world examples. Don’t miss the conversation, and stay tuned for part two, where we explore how technology can further drive meaningful access and inclusion.

    Be sure to subscribe to the Tyler Tech Podcast for more insights into the technologies shaping the public sector today.

    We also detail our latest white paper about how AI is empowering public sector agencies to tackle workforce shortages, modernize outdated systems, and navigate budget constraints. You can download that here: Revolutionizing the Government Workforce With AI

    Learn more about the topics discussed in this episode with these resources:

    Download: Driving Financial Equity With TechnologySuccess Story: Chattanooga’s New Public Safety VisionPodcast: Student Transportation Tech SolutionsVideo: Introduction to Workforce Case ManagementBlog: Transforming Government Payments Through a Unified PlatformBlog: Building Trust Through Effective Case ManagementBlog: Unified Case Management Streamlines ProcessesBlog: Harnessing Data and Insights for Community DevelopmentBlog: Data, Equity, and Policing

    Listen to other episodes of the podcast.

    Let us know what you think about the Tyler Tech Podcast in this survey

  • On this episode of the Tyler Tech Podcast, Tyler cybersecurity expert and account executive, Sam Hamilton, explores the critical role of human behavior in building an effective cybersecurity workforce. Sam shares key strategies for fostering a culture of cybersecurity awareness in organizations, emphasizing the importance of continuous education, personalized training, and storytelling to engage employees.

    Sam highlights how tailored cybersecurity education can address specific risks, making the training more relevant and impactful. He discusses successful tactics such as phishing simulations, which track employee responses to identify areas for improvement, and the benefits of positive reinforcement, including certificates and rewards, to motivate employees. He also stresses the importance of keeping cybersecurity training current with evolving threats like AI, ensuring that organizations not only meet compliance requirements but also stay ahead of emerging risks.

    Tune in to learn how public sector organizations can overcome challenges such as budget constraints and workforce shortages, and learn why a proactive, engaging approach to cybersecurity is essential for long-term success. Whether you're a leader in the public sector or just looking to enhance your organization's cybersecurity initiatives, this episode offers valuable strategies to drive meaningful improvement.

    We also detail our latest white paper about the five main risks of legacy systems. You can download that here: Is Your Legacy Digital Infrastructure Putting You at Risk?

    Learn more about the topics discussed in this episode with these resources:

    Blog: Current Cybersecurity Landscape: 3 Stats We Help You AvoidBlog: How Governments Can Secure Networks With Federal FundingDownload: Cybersecurity Solutions and Services SuiteBlog: K-12 Cybersecurity Funding: What Districts Need to KnowWebinar: Fighting Back Against CyberthreatsBlog: Tap Into Federal Funds to Improve CybersecurityVideo: Managed Threat Detection Overview

    Listen to other episodes of the podcast.

    Let us know what you think about the Tyler Tech Podcast in this survey!

  • On this episode of the Tyler Tech Podcast, we explore the evolving landscape of government payments with Tyler's vice president of payments, Morgan Jines. With experience in both payments and government, she shares her expertise on the latest advancements in payment technology and its impact on the public sector.

    Morgan discusses the benefits of a unified payment platform, emphasizing how integrating payment systems across departments can streamline processes, improve efficiency, and enhance the user experience for both constituents and internal staff. She also details the challenges governments face with fragmented payment systems and how modern technology can overcome these hurdles, particularly in terms of security and compliance.

    Drawing from a recent research study conducted by the Center for Digital Government, in partnership with Tyler Technologies, she offers practical advice for agencies looking to modernize their payment systems, highlighting the importance of evaluating current processes and prioritizing key needs. Whether you’re grappling with integration challenges or seeking to enhance payment security, this episode provides valuable insights and strategies to help agencies navigate the complexities of digital payments.

    We also detail our latest white paper about the five main risks of legacy systems. You can download that here: Is Your Legacy Digital Infrastructure Putting You at Risk?

    Learn more about the topics discussed in this episode with these resources:

    How to Create a Unified Digital Payment ExperienceResearch Report: Seeking a Modernized Payment ExperienceA GovTech Thought Leadership Paper: Driving Financial Equity With TechnologyInfographic: The Government Payment DeficitBlog: Transforming Government Payments: 2024 Research Insights

    Listen to other episodes of the podcast.

    Let us know what you think about the Tyler Tech Podcast in this survey!

  • On this episode of the Tyler Tech Podcast, we explore the transformative power of artificial intelligence in the public sector with Henry Sal, Tyler's senior director of AI operations. With extensive experience in software development, Henry has been at the forefront of integrating AI to streamline processes, particularly in document automation.

    He discusses how AI is reshaping government operations—from reducing the burden of mundane tasks like data entry and document review to enhancing efficiency in court e-filing systems. Henry also explores the role of AI in addressing workforce shortages and improving public service delivery, offering insights into how local governments can prepare for and leverage these advancements.

    We also detail our latest white paper about the five main risks of legacy systems. You can download that here: Is Your Legacy Digital Infrastructure Putting You at Risk?

    Learn more about the topics discussed in this episode with these resources:

    Video: Embracing AI: Document Understanding and Workflow AutomationSuccess Stories: Tarrant County Clerk: A First-Of-Its-Kind AI ImplementationBlog: Unblocking Justice: AI Solutions for Common Court ChallengesBlog: Implementing AI: A Step-by-Step Guide for Your CourtBlog: Navigating AI: A Beginner’s Guide for Court ProfessionalsBlog: Future-Proofing Government Through Technology Modernization

    And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

    Let us know what you think about the Tyler Tech Podcast in this survey!

  • On this episode of The Tyler Tech Podcast, we sit down with Ted Thien, vice president and general manager of transportation software at Tyler Technologies, to explore the evolving landscape of K-12 student transportation.

    Ted explores the complex challenges faced by school districts as they navigate modern expectations from parents, who increasingly demand an Uber-like experience for their children’s school commutes. From optimizing routes to implementing advanced AI solutions, Ted provides knowledge on how school districts can leverage cutting-edge technology to enhance safety, efficiency, and transparency. He also shares real-world examples of how Tyler’s innovative products are helping districts meet these challenges, including the My Ride K-12 app and Tyler Drive.

    We also detail our latest white paper about the five main risks of legacy systems. You can download that here: Is Your Legacy Digital Infrastructure Putting You at Risk?

    Learn more about the topics discussed in this episode with these resources:

    Video: Improved Communication for Parents, Students, and StaffVideo: Take a Tour of Tyler DriveBlog: Connecting Vendors: Data Integration for K-12 TransportationBlog: Simplify Student Transportation Staff TrainingBlog: Better Communication and Service for Families and StaffTyler in the News: Automative News: Transportation solutions for school bus driversBlog: Future-Proofing Government Through Technology Modernization

    And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

    Let us know what you think about the Tyler Tech Podcast in this survey!

  • On this episode of The Tyler Tech Podcast, Tyler’s director of state data solutions, Elliot Flautt, sits down with Nevada state controller Andy Matthews to discuss his inspiring journey through public service and his unwavering commitment to government transparency. Andy reflects on his early career in political campaigns, his path to the Nevada State Assembly, and everything that led him to his role as state controller.

    Andy shares the story behind his successful campaign to bring accountability and transparency to state spending, highlighted by the launch of the Nevada Open Finance Portal—a groundbreaking initiative created in partnership with Tyler Technologies. This innovative platform provides taxpayers with unprecedented access to detailed government expenditure data. Andy understands the critical role of modern technology in transforming state financial systems and offers practical insights into the strategic decisions involved in selecting and implementing cloud-based solutions.

    We also detail our latest white paper about the five main risks of legacy systems. You can download that here: Is Your Legacy Digital Infrastructure Putting You at Risk?

    Learn more about the topics discussed in this episode with these resources:

    Tyler Technologies and NASACT: Modernize the Digital Infrastructure in Your StateBlog: Interns Bring Energy, Vision, to Delaware’s Open Data PortalBlog: Future-Proofing Government Through Technology ModernizationVideo: Increase Efficiency with the CloudVideo: Empowering States and Residents with Software and Services

    And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

    Let us know what you think about the Tyler Tech Podcast in this survey!

  • On this episode of The Tyler Tech Podcast, we’re bringing you Digital Technologies within Regulatory Agencies: Usage and Perceptions from Regulation Matters: a CLEAR conversation, a podcast from the Council on Licensure, Enforcement and Regulation (CLEAR).

    CLEAR, in collaboration with Tyler, conducted a survey this past February, which targeted over 7,000 CLEAR stakeholders, representing more than 400 regulatory agencies, colleges, and bodies. The primary aim was to understand the use and perception of digital technologies within regulatory agencies.

    Key insights from the survey reveal the following:

    Online Services: A significant number of agencies have adopted online user portals, with mobile access being a common feature. However, only a few have developed mobile-specific apps, highlighting a gap in mobile service provision.Payment Systems: The importance of centralized payment systems is emphasized, with a noticeable shift towards electronic payments over traditional methods like checks. This change aligns with broader societal trends towards digital financial transactions.Public Engagement: Regulatory agencies are focusing on improving online interactions with both licensees and the public. Enhanced mobile access and user-friendly digital interfaces are critical for meeting these goals.

    Host Line Dempsey talks with Ronne Hines, regulatory consultant and former CLEAR president; Thomas Jackson, general manager of state regulatory with Tyler Technologies; and Michael Teeters, senior product manager with Tyler Technologies, who all contributed to the survey and provided their expert analysis. The discussion on the Regulation Matters: a CLEAR conversation podcast delves into the details of these findings, offering valuable perspectives on the progress and challenges faced by regulatory agencies in the digital age.

    You can find more information and download the full report at this link: Survey Report: Perspectives on Online Engagement.

    We also detail City Hall Selfie Day, an initiative created by Engaging Local Government Leaders (ELGL), which takes place on Thursday, August 15th. For more information, visit: www.elgl.org/cityhallselfie and for inspiration for your own selfie, you can see some examples by checking out @tylertechnologies on Instagram.

    And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

    Let us know what you think about the Tyler Tech Podcast in this survey!

  • On this episode of The Tyler Tech Podcast, we sit down with Everett Erichsen, director of the Ulster County Department of Emergency Services in New York. Everett discusses the county’s transformative impact of the text-to-911 solution and highlights the evolution of technology and its critical role in improving public safety. Hear firsthand accounts of how text-to-911 has made a difference, from aiding individuals in distress to maintaining operations during system outages. He also outlines the importance of interoperability in ensuring seamless communication across multiple agencies.

    Join us for an insightful conversation on next-gen emergency response technology and the importance of embracing the future to ensure community safety.

    We also detail City Hall Selfie Day, an initiative created by Engaging Local Government Leaders (ELGL), which takes place on Thursday, August 15th. For more information, visit: www.elgl.org/cityhallselfie

    Learn more about the topics discussed in this episode with these resources:

    Public Safety SolutionsBlog: Is the Modern-Day 911 System Equipped for the Future?Blog: Addressing Unmet Technology Needs in 911 CentersBlog: Doing More with Less in Public SafetyBlog: Public Safety Embraces Cloud Tech for Enhanced EfficiencyVideo: Insights From a Nine-County 911 Consortium Download: Public Safety Agencies are Embracing Cloud LivingPodcast: CAD Innovations with Carbyne

    And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

    Let us know what you think about the Tyler Tech Podcast in this survey!

  • On this episode of The Tyler Tech Podcast, we welcome back Ron Thornburgh, former Kansas Secretary of State and current Vice President of Digital Government Policy & Advocacy at Tyler. Ron shares his insights on how platform technologies are transforming state business services, the benefits of low-code solutions, and the role of AI in government operations. Discover how modern technology can enhance efficiency, bolster security, and empower state governments to tackle complex challenges.

    We also detail our latest white paper about the five main risks of legacy systems. You can download that here: Is Your Legacy Digital Infrastructure Putting You at Risk?

    Learn more about the topics discussed in this episode with these resources:

    White Paper: The Future of Business ServicesIssue Paper: Strategies for Fraud Monitoring and PreventionBlog: Future-Proofing Government Through Technology ModernizationE-Book: A Digital Government Guide to Effective Data StrategiesBlog: Preparing for the Future of AI in Government

    And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

    Let us know what you think about the Tyler Tech Podcast in this survey!

  • On this episode of The Tyler Tech Podcast, we are joined by Sascha Ohler, the Senior Vice President of Outdoor Recreation at Tyler Technologies. In celebration of Great Outdoors Month, Sascha shares insights on the transformative technology that is revolutionizing the experience for both park visitors and staff.

    Discover how AI-powered trip planners are personalizing adventures, and learn about innovative workforce solutions, including digital rangers, that are enhancing outdoor services. Sascha dives into the latest and greatest tech that is simplifying and enriching our outdoor adventures.

    We also detail our latest white paper about the five main risks of legacy systems. You can download that here: Is Your Legacy Digital Infrastructure Putting You at Risk?

    Learn more about the topics discussed in this episode with these resources:

    Blog: 4 Ways State Parks Use Technology for Inclusive ExperienceTyler in the News: Wyoming State Parks Shakes Up Reservation Experience with Innovative TechnologyBlog: Maine's Reservation Solution Gets Mainers OutdoorsTyler in the News: Nevada State Parks Brings New Technology to ReservationsCase Study: California State Parks Enhances Equity with Library Program

    And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

    Let us know what you think about the Tyler Tech Podcast in this survey!

  • On this episode of The Tyler Tech Podcast, Chris Fabian, Senior Director of Product Strategy, ERP Budgeting at Tyler Technologies, explores the inception and evolution of Priority Based Budgeting, a solution transforming how communities allocate resources. Chris also dives into the exciting integration of AI in budgeting processes, and explores its future implications.

    We also detail our latest white paper about the five main risks of legacy systems. You can download that here: Is Your Legacy Digital Infrastructure Putting You at Risk?

    Learn more about the topics discussed in this episode with these resources:

    Application Sheet: Priority Based BudgetingEnterprise ERP Performance Based BudgetingTyler in the News: The Future of Priority Based BudgetingBlog: Future-Proofing Government Through Technology ModernizationEnterprise ERP Budgeting

    And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

    Let us know what you think about the Tyler Tech Podcast in this survey!

  • On this episode of The Tyler Tech Podcast, Gina Erickson, Senior Software Development Manager, ERP Pro, at Tyler Technologies, explores the crucial role of modern solutions such as identity providers in safeguarding technology infrastructure, especially in smaller municipalities like Des Moines County, Iowa, where she spent time as an IT Director. Gina shares insights into the challenges and best practices of tech modernization from her extensive experience.

    We also detail our latest white paper about the five main risks of legacy systems. You can download that here: Is Your Legacy Digital Infrastructure Putting You at Risk?

    Learn more about the topics discussed in this episode with these resources:

    Identity Workforce Streamlines Sign-in ManagementWhy Do You Need Identity and Access Management (IAM)?Issue Paper: The Case for Centralized Digital IdentitiesBlog: 6 Key Dimensions to Enhance the Digital Resident ExperienceBlog: Future-Proofing Government Through Technology Modernization

    And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

    Let us know what you think about the Tyler Tech Podcast in this survey!

  • On this episode of The Tyler Tech Podcast, Vivek Mehta, Vice President and General Manager, Platform Solutions Division at Tyler Technologies, explores the critical challenges facing modern organizations and governments in today's tech-driven world. From streamlining processes to boosting productivity and enhancing resident engagement, Vivek shares his expertise on navigating the complex intersection of technology and workforce dynamics, shedding light on the role of artificial intelligence and emerging technologies in shaping the future of government operations.

    We also look ahead to Connect 2024, which will be in Indianapolis, Indiana from May 19th to May 22nd. Registration is now open at: www.tylertech.com/connect

    Learn more about the topics discussed in this episode with these resources:

    Tyler Technologies Augmented Field Operations PlatformWhite Paper: Is Your Legacy Digital Infrastructure Putting You at Risk?E-book: A Digital Guide to Modernizing the Resident ExperienceBlog: Preparing for the Future of AI in GovernmentPodcast: Government's Data-Driven JourneyBlog: Data and Decision-Making: The Measure, Fix, Prevent Approach

    And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

    Let us know what you think about the Tyler Tech Podcast in this survey!

  • On this episode of The Tyler Tech Podcast, Russell Gainford, Senior Vice President, Cloud Strategy & Operations at Tyler Technologies, explores the benefits of embracing the cloud while also delving into the risks posed by legacy systems. From practical strategies to best practices, Russell offers a roadmap for navigating the complexities of a modern IT infrastructure.

    We also look ahead to Connect 2024, which will be in Indianapolis, Indiana from May 19th to May 22nd. Registration is now open at: www.tylertech.com/connect

    Learn more about the topics discussed in this episode with these resources:

    White Paper: Is Your Legacy Digital Infrastructure Putting You at Risk? Blog: The Cloud Experience: Improving Government ServicesVideo: Cloud-Based ERP Delivers Multiple Wins for School DistrictBlog: Future-Proofing Government Through Technology ModernizationBlog: District Goes from Cumbersome to Convenient with CloudBlog: Public Safety Embraces Cloud Tech for Enhanced EfficiencyE-book: A Digital Guide to Modernizing the Resident Experience

    And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

    Let us know what you think about the Tyler Tech Podcast in this survey!

  • On this episode of The Tyler Tech Podcast, Rita Reynolds, CIO at NACo (National Association of Counties) unveils groundbreaking initiatives aimed at transforming how counties harness technology for accessibility, security, and real-world impact. From innovative workforce strategies to crucial strides in digital transformation, Rita shares insights and practical wisdom that are truly reshaping the landscape of local government. Get ready for a thought-provoking discussion filled with tangible strategies and inspiring anecdotes straight from the forefront of county tech innovation.

    We also look ahead to Connect 2024, which will be in Indianapolis, Indiana from May 19th to May 22nd. Registration is now open at: www.tylertech.com/connect

    Learn more about the topics discussed in this episode with these resources:

    White Paper: Is Your Legacy Digital Infrastructure Putting You at Risk?NACo ResourcesTyler Technologies & NACo: Modernized Systems from a Connected CountyAdditional Resources for CountiesBlog: Is it Time for Your County to Move to the Cloud?Webinar: Making Data Accessible to Residents

    And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

    Let us know what you think about the Tyler Tech Podcast in this survey!

  • Join us as we shine a spotlight on the remarkable women shaping the landscape of tech and the public sector.

    On this episode, we discuss the remarkable strides made by women leaders in technology, the public sector, and in the critical realm of data access. We delve into insightful discussions with three trailblazers, Director of Data Sciences for the State of Maryland, Julia Fischer, Assistant Director of Budget and Performance in Pierce County, Washington, Julie Demuth, and Tyler's Director of Client Success, Marlin Jones, exploring their journeys, challenges, and triumphs.

    We also look ahead to Connect 2024, which will be in Indianapolis, Indiana from May 19th to May 22nd. Registration is now open at: www.tylertech.com/connect

    Learn more about the topics discussed in this episode with these resources:

    White Paper: Is Your Legacy Digital Infrastructure Putting You at Risk?Blog: Building Trust Through Effective Case ManagementTyler Technologies & NACo: Modernized Systems from a Connected CountyAdditional Resources for CountiesAdditional Resources for StatesBlog: Is it Time for Your County to Move to the Cloud?Blog: Women in Cybersecurity See Positive GrowthPodcast: Leading Change: Women in Cybersecurity

    And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

    Let us know what you think about the Tyler Tech Podcast in this survey!

  • Join us this Women’s History Month as we shine a spotlight on the remarkable women shaping the landscape of tech and the public sector.

    On this episode, Tyler’s Media Relations Manager Rikki Ragland sits down with three women driving change at Tyler Technologies. First, Tyler’s President of the Digital Solutions Division, Elizabeth Proudfit, shares her inspiring story of forging her own path into the tech world. Next, Cybersecurity Architect Erica Burgess explores the ever-evolving cybersecurity landscape and her experience navigating the dynamic field. And finally, General Manager of Enterprise Corrections & Civil Process, Mandye Robinson, shares her perspectives on leadership, workforce innovation, and the intersection of technology and public service.

    We also highlight National County Government Month, which takes place this April. This annual celebration gives counties an opportunity to showcase their programs and raise public awareness of the many services they provide to their residents.

    Learn more about the topics discussed in this episode with these resources:

    • Tyler Technologies & NACo: Modernized Systems from a Connected County

    • Additional Resources for Counties

    • Blog: Is it Time for Your County to Move to the Cloud?

    • Blog: Women in Cybersecurity See Positive Growth

    • Podcast: Leading Change: Women in Cybersecurity

    And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

    Let us know what you think about the Tyler Tech Podcast in this survey!

  • On this episode, Tyler's Media Relations Manager, Rikki Ragland is joined by Tyler's Chief Legal Officer, Abby Diaz.

    Drawing from her wealth of experience working in law and technology, Abby Diaz provides insights into the evolving landscape of legal operations within the tech industry. In this special episode celebrating Women's History Month, Abby underscores the critical role of diversity, mentorship, and perseverance in navigating historically male-dominated spaces. She delves into how her career journey has been shaped by these principles, shedding light on the transformative power of inclusive practices in driving innovation and progress. Tune in to gain valuable perspectives on how fostering diversity, overcoming challenges, and championing equality are beneficial to the workforce.

    We also highlight National County Government Month, which takes place this April. This annual celebration gives counties an opportunity to showcase their programs and raise public awareness of the many services they provide to their residents.

    Learn more about the topics discussed in this episode with these resources:

    Tyler Technologies & NACo: Modernized Systems from a Connected CountyAdditional Resources for CountiesBlog: Is it Time for Your County to Move to the Cloud?Blog: Women in Cybersecurity See Positive GrowthPodcast: Leading Change: Women in Cybersecurity

    And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

    Let us know what you think about the Tyler Tech Podcast in this survey!