Avsnitt
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Don't you love that feeling of getting on the plane?
In this final episode of season two, I’m joined by Janis McDonald, Sales Manager for Air Canada, to share her insider tips and expert advice on making the most of Air Canada’s onboard experience and seamless connections.
We discuss a bit of destination inspiration, including some of Janis’ bucket list favourites such as Churchill’s polar bears, Quebec’s magical Ice Hotel and the Northern Lights in the Northwest Territories. Plus, you'll get her expert insights on navigating Vancouver Airport, booking an extra bag after an outlet shopping sprees, and how to reach out for support when you need help.
What’s your favourite Canadian destination, or what’s on your bucket list? Let Janis or I know if you enjoyed this episode and continue the conversation - we'd love to hear your thoughts!
References Mentioned in the Show:
Air Canada: https://www.aircanada.com/home/au/en/aco/flights
Australia Trade Support: [email protected]
New Zealand Trade Support: [email protected]
Vancouver International Airport: https://www.yvr.ca/en/passengers
Canada Specialist Program: https://canadaspecialist.com.au/login
Air Canada Update on the CSP Webinar Series: https://www.destinationwebinars.com.au/library/csp-air-canada-update/
Connect with Janis on LinkedIn: https://www.linkedin.com/in/janis-mcdonald-59619263
Connect with Denise Uribe on LinkedIn: https://www.linkedin.com/in/denise-uribe-b215a3104/Connect with Destination Webinars:
Destination Webinars Library: https://www.destinationwebinars.com.au/webinar-library/
Destination Webinars Facebook: https://www.facebook.com/destinationwebinarsThanks so much for listening, I love hearing feedback from travel agents about these short and sweet training updates, and if you have any requests let me know and I'll try and get them on!
Email or DM me on LinkedIn anytime:
[email protected]
https://www.linkedin.com/in/charlietrevena/
Cheers, Charlie -
Have you ever wondered how to truly get the most out of Los Angeles for your clients, no matter how many times they’ve been?
In this episode, I chat with Kat Brown, Director, Travel Trade - Asia Pacific at Los Angeles Tourism & Convention Board, based in Sydney. Kat shares her wealth of knowledge about the city, breaking down LA’s seven regions and revealing hidden gems, must-dos, and tips for all kinds of travellers—from first-timers to seasoned visitors. Learn how to confidently recommend the perfect LA experience for your clients.
Kat also offers invaluable insights into working with tourism boards, showing how they can become your top resource for creating unforgettable client itineraries.
Stick around for Kat’s quickfire recommendations tailored to different types of travellers. After listening, you’ll feel empowered to showcase your expertise and ensure your clients have the time of their lives in LA.
Which of Kat’s tips will you share with your clients? Connect with me on LinkedIn to share your thoughts or ask any follow-up questions—I’d love to hear how this episode helps you!
References Mentioned in the Show:
LA Tourism’s trade website: https://www.discoverlosangeles.com/travel-trade
LA Sales Kit: https://latourismorg.box.com/s/ojj7wnty0c5r5kgey85srzk6pdlt13lc
LA Webinar Series: https://www.destinationwebinars.com.au/library/los-angeles-101/
Email LA Tourism Oceania: [email protected]
Kat's LinkedIn: https://www.linkedin.com/in/kathleenfinneran/
Connect with Destination Webinars:
Charlie's LinkedIn: https://www.linkedin.com/in/charlietrevena/
Charlie's Email: [email protected]
Destination Webinars' Library: https://www.destinationwebinars.com.au/webinar-library/
Destination Webinars' Facebook: https://www.facebook.com/destinationwebinars
Destination Webinars' LinkedIn: https://www.linkedin.com/company/destination-webinars/Thanks so much for listening, I love hearing feedback from travel agents about these short and sweet training updates, and if you have any requests let me know and I'll try and get them on!
Email or DM me on LinkedIn anytime:
[email protected]
https://www.linkedin.com/in/charlietrevena/
Cheers, Charlie -
Saknas det avsnitt?
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Do you know much about Oregon? What makes this state so special for travellers?
In this episode I chat with Joanne Motta, Travel Oregon’s Trade Director for Australia and New Zealand, to give you a beginner’s guide to the stunning state of Oregon. From its breathtaking natural wonders to its vibrant city life, Joanne shares everything you need to confidently talk to your clients about why Oregon should be in their travel plans.
You’ll learn about Oregon’s diverse landscapes, the best activities for outdoor enthusiasts and foodies alike, and insider tips on how to experience the state like a local. Whether your clients are into hiking, wine tasting, tax-free shopping, or attending thrilling sports games, this episode is packed with ideas.
Stay tuned for Joanne’s quirky tip and discover how to create unforgettable travel itineraries that combine Oregon with other North American destinations.
What was your favourite takeaway about Oregon from this episode? Joanne and I would love to hear from you so feel free to reach out via email or connect on LinkedIn.
References Mentioned in the Show:
Travel Oregon Website: https://traveloregon.com/
Instagram: https://www.instagram.com/traveloregon/
Facebook: https://www.facebook.com/TravelOregon
Canuckiwi: https://canuckiwi.com/
Joanne's Email: [email protected]
Connect with Joanne on LinkedIn: https://www.linkedin.com/in/joanne-motta-00049b97/Connect with Destination Webinars:
Charlie Trevena LinkedIn: https://www.linkedin.com/in/charlietrevena/
Charlie's Email: [email protected]
Destination Webinars' Library: https://www.destinationwebinars.com.au/webinar-library/
Destination Webinars' Facebook: https://www.facebook.com/destinationwebinars
Destination Webinars' LinkedIn: https://www.linkedin.com/company/destination-webinars/Thanks so much for listening, I love hearing feedback from travel agents about these short and sweet training updates, and if you have any requests let me know and I'll try and get them on!
Email or DM me on LinkedIn anytime:
[email protected]
https://www.linkedin.com/in/charlietrevena/
Cheers, Charlie -
Are you keen to dive deeper into France and create immersive itineraries for your clients?
In this episode, I chat with Clelie Collas, the Trade Marketing Manager for Atout France Australia and New Zealand. Clelie shares highlights from her recent trip to France, including her experience on the direct Perth-to-Paris flight and innovative wine tourism offerings and immersive wine and food experiences.
We also talk about what’s coming up for France in 2025 - major events like the reopening of Notre Dame Cathedral, the Tour de France’s exciting route, and the 20th anniversary of the Loire Valley’s cycling paths. Clelie shares how travel agents can stay connected with Atout France through resources like the France Connoisseur training programme, AI itinerary tools, and regional newsletters.
By the end of this episode, you’ll have practical tips and insider knowledge to better sell France as a diverse destination for all types of travellers.
What’s your favourite French region or experience you’ve planned for your clients? Let’s connect on LinkedIn—I’d love to hear about it and share more tips for selling France!
References Mentioned in the Show:
Atout France: https://www.atout-france.fr/
France Connoisseur training platform: https://elearning.atout-france.fr/?lng=en
Destination Vignoble: https://destinationvignobles.org/
Metropolitan Museum of Art: https://www.metmuseum.org/
Loire Valley: https://www.loirevalley-france.co.uk/
Tour De France: https://www.letour.fr/en
Travel Trade Connect: https://www.travelagentfinder.com.au/travel-trade-connect
Explore France YouTube channel: https://www.youtube.com/c/ExploreFranceConnect with Clelie and Atout France
Explore France on Instagram: https://www.instagram.com/explorefrance
Explore France YouTube: https://www.youtube.com/c/ExploreFrance
Clelie's LinkedIn: https://www.linkedin.com/in/cleliecollasConnect with Destination Webinars:
Charlie's LinkedIn: https://www.linkedin.com/in/charlietrevena/
Charlie's Email: [email protected]
Destination Webinars' Library: https://www.destinationwebinars.com.au/webinar-library/
Destination Webinars' Facebook: https://www.facebook.com/destinationwebinars
Destination Webinars' LinkedIn: https://www.linkedin.com/company/destination-webinars/Thanks so much for listening, I love hearing feedback from travel agents about these short and sweet training updates, and if you have any requests let me know and I'll try and get them on!
Email or DM me on LinkedIn anytime:
[email protected]
https://www.linkedin.com/in/charlietrevena/
Cheers, Charlie -
Are you looking for ways to deliver the best, customised travel experiences for your clients while saving time and minimising hassle?
In this episode, I chat with Vanessa Wallace, owner of V Travel Network, who shares how her company tailors unforgettable journeys for travellers seeking unique, off-the-beaten-track destinations. From complex, curated packages to specialised pre- and post-trip arrangements, Vanessa explains how V Travel Network makes it easy for agents to craft custom FIT itineraries.
Vanessa brings her wealth of travel experience and love for slow travel into this discussion, emphasising experiences like local home stays, cultural immersions, and flexible add-ons that cater to the independent traveller. You’ll hear about trends in popular destinations and get practical advice on piecing together unforgettable trips that match clients’ unique needs, no matter the destination.
Tune in to learn why booking through a trusted local wholesaler can streamline your work as a travel agent, help avoid financial risks, and ultimately provide your clients with an enriching, well-supported travel experience.
What’s your biggest takeaway from this episode? I'd love to connect and hear your thoughts.
References Mentioned in the Show:
V Travel Network: https://vtravelnetwork.com/
CATO (Council of Australian Tour Operators) Touring Academy: https://www.cato.travel/
Travel Agent Finder: https://www.travelagentfinder.com.au/Connect with V Travel Network and Vanessa:
AU : +61 7 3411 2090NZ : +64 9801 0014AU Local Call: 1300 884 332
Agent email address: [email protected]
General enquiries: [email protected]
Facebook: https://www.facebook.com/VTravelNetwork
Instagram: https://www.instagram.com/vtravelnetwork/
Vanessa'sLinkedIn: https://www.linkedin.com/in/vanessawallacekaplan/
V Travel Network Australian and New Zealand:Connect with Destination Webinars:
Charlie's LinkedIn: https://www.linkedin.com/in/charlietrevena/
Charlie's Email: [email protected]
Destination Webinars' Library: https://www.destinationwebinars.com.au/webinar-library/
Destination Webinars' Facebook: https://www.facebook.com/destinationwebinars
Destination Webinars' LinkedIn: https://www.linkedin.com/company/destination-webinars/Thanks so much for listening, I love hearing feedback from travel agents about these short and sweet training updates, and if you have any requests let me know and I'll try and get them on!
Email or DM me on LinkedIn anytime:
[email protected]
https://www.linkedin.com/in/charlietrevena/
Cheers, Charlie -
Are you ready to give your clients a hassle-free, magical Christmas in Europe?
I chat with Shelley Poten, managing director of Albatross Tours, as she shares insights on how travel agents can help their clients plan the perfect European Christmas getaway.
Shelley highlights Albatross Tours' unique small-group festive tours, designed specifically for Australian and Kiwi travellers, and how agents can take advantage of their seamless booking process to provide their clients with a stress-free holiday experience.
You’ll discover the key benefits of offering Albatross Tours to your clients, from their carefully curated itineraries, handpicked hotels, and inclusive packages, to how their longer stays and no hidden extras provide incredible value for travellers
Shelley also gives tips on preparing for the 2025 festive season, with early booking options and exclusive pre-registration for agents.
Tune in to learn how you can help your clients create unforgettable Christmas memories while simplifying the entire booking process for yourself, ensuring everyone enjoys the magic of Europe during the holiday season.
What Christmas destination would your clients love the most?
Let’s connect on LinkedIn — I’d love to hear how you’re helping them plan their perfect holiday!
References Mentioned in the Show:
Albatross Tours Australia: https://albatrosstours.com.au/
Albatross Tours New Zealand: https://www.albatrosstours.co.nz/
Connect with Shelley & Albatross Tours
Shelley’s LinkedIn: https://www.linkedin.com/in/shelleypoten
Reservations Australia: 1300 135 015
Email: [email protected]
Connect with Charlie & Destination Webinars:
Charlie’s LinkedIn: https://www.linkedin.com/in/charlietrevena/
Charlie's Email: [email protected]
Destination Webinars Library: https://www.destinationwebinars.com.au/webinar-library/
Destination Webinars Facebook: https://www.facebook.com/destinationwebinars
Destination Webinars LinkedIn: https://www.linkedin.com/company/destination-webinars/Thanks so much for listening, I love hearing feedback from travel agents about these short and sweet training updates, and if you have any requests let me know and I'll try and get them on!
Email or DM me on LinkedIn anytime:
[email protected]
https://www.linkedin.com/in/charlietrevena/
Cheers, Charlie -
Are you ready to boost your travel sales with some simple strategies you can apply today?
Birds Eye View Consulting: https://birdseyeviewconsulting.com/ Travel Trend Summit: https://www.stephaniemyers.academy/traveltrend Travel Agent Day Australia: https://www.tadaustralia.com/
In this episode I chat with Nicole O'Sullivan, founder of Birds Eye View Consulting, a seasoned travel industry expert turned sales coach. Nicole breaks down the winning ‘Three Cs’ strategy - connection, confidence, and conversion, with actionable tips that you can start using today.
Find out how to create authentic connections with clients, build confidence and craft a sense of urgency that drives bookings.
Whether you're a home-based or store-based agent, or in wholesale reservations, Nicole’s insights will give you tools to build lasting relationships, boost sales, and grow your business fast.
What’s one strategy you’ll give a try this week? Let’s continue the conversation - connect with me on LinkedIn and share your thoughts!
References Mentioned in the Show:
Nicole’s LinkedIn https://www.linkedin.com/in/nicole-o-sullivan/Nicole’s email: [email protected] Eye View Consulting Instagram: https://www.instagram.com/birds_eye_view_consulting1/Birds Eye View Consulting YouTube: https://www.youtube.com/@birdseyeviewconsulting7654
Connect with Nicole O’Sullivan & Birds Eye View Consulting:
Charlie’s LinkedIn: https://www.linkedin.com/in/charlietrevena/ Charlie's Email: [email protected] Destination Webinars Library: https://www.destinationwebinars.com.au/webinar-library/ Destination Webinars Facebook: https://www.facebook.com/destinationwebinars Destination Webinars LinkedIn: https://www.linkedin.com/company/destination-webinars/
Connect with Charlie Trevena & Destination Webinars:Thanks so much for listening, I love hearing feedback from travel agents about these short and sweet training updates, and if you have any requests let me know and I'll try and get them on!
Email or DM me on LinkedIn anytime:
[email protected]
https://www.linkedin.com/in/charlietrevena/
Cheers, Charlie -
Want to learn how to create an unforgettable experience that your clients will love?
Destination Artisans: https://www.destinationartisans.com/ CATO: https://www.cato.travel/ Virtuoso: https://www.virtuoso.com/ ATIA: https://atia.travel/Chateau de Versailles: https://en.chateauversailles.fr/Louvre Museum: https://www.louvre.fr/en
In this episode I’m joined by Norma Keshishian from Destination Artisans who specialise in arranging private, bespoke tours in France and Belgium. Norma, a true destination expert with over a decade of experience living in Paris, shares her passion for creating personalised itineraries that go beyond the ordinary. From private guides and unique tour options to insider tips for avoiding the crowds.
You’ll discover how to create unforgettable trips for your clients, including how to offer tailored experiences that make each tour unique. Norma shares some of her favourites, including a memorable visit to the Château de Versailles and travelling in a vintage Citroën through the streets of Paris.
Learn how you can give your clients the kind of trip that goes from ordinary to priceless.
If you're looking to offer exceptional travel experiences, this episode is full of useful takeaways.
What unique travel experiences have you organised for your clients? Let’s connect on LinkedIn and keep the ideas flowing.
References Mentioned in the Show
Destination Artisans: https://www.destinationartisans.com/ Norma’s email: [email protected]’s phone numbers:AU +61 (0)400 883 641FR +33 (0)659 109 064US +1 (0)740 601 9605 Norma’s LinkedIn: https://www.linkedin.com/in/norma-keshishian-734a8444
Connect with Destination Artisans
Charlie’s LinkedIn: https://www.linkedin.com/in/charlietrevena/ Charlie's Email: [email protected] Destination Webinars Library: https://www.destinationwebinars.com.au/webinar-library/ Destination Webinars Facebook: https://www.facebook.com/destinationwebinars Destination Webinars LinkedIn: https://www.linkedin.com/company/destination-webinars/
Connect with Destination Webinars:Thanks so much for listening, I love hearing feedback from travel agents about these short and sweet training updates, and if you have any requests let me know and I'll try and get them on!
Email or DM me on LinkedIn anytime:
[email protected]
https://www.linkedin.com/in/charlietrevena/
Cheers, Charlie -
Are you curious about the latest trends in luxury travel?
In this episode, I sit down with Katrina Thirkell from Abercrombie & Kent to find out about the hottest destinations and how you can create bespoke, unforgettable travel experiences for your clients.
We also talk about the rise of multi-generational and solo travel and how Abercrombie & Kent is leading the way in delivering tailored, immersive journeys.
Finally, we explore the growing demand for sustainable and mindful travel, with Katrina revealing how Abercrombie & Kent is making a positive impact through their philanthropic initiatives.
What destination are your clients most excited about right now?
Let’s connect on LinkedIn, I love hearing your thoughts on what’s hot with your clients too!
References Mentioned in the Show
Abercrombie & Kent website: https://www.abercrombiekent.com/
Abercrombie & Kent Private Estates in Tuscany for 2025: https://www.abercrombiekent.com.au/private-estates
AKP (Abercrombie & Kent Philanthropy) projects: https://www.akphilanthropy.org/
Monthly EDM sign-up for agents: https://www.abercrombiekent.com/agent-services
Connect with Abercrombie & Kent
Sales Support Email: [email protected]
AKTG Facebook Group: https://www.facebook.com/groups/492801731992847/
Booking Contact: https://www.abercrombiekent.com.au/contact-us
Katrina’s LinkedIn: https://www.linkedin.com/in/katrina-thirkell-375ba961/
Connect with Destination Webinars:
Charlie’s LinkedIn: https://www.linkedin.com/in/charlietrevena/
Charlie's Email: [email protected]
Destination Webinars Library: https://www.destinationwebinars.com.au/webinar-library/
Destination Webinars Facebook: https://www.facebook.com/destinationwebinars
Destination Webinars LinkedIn: https://www.linkedin.com/company/destination-webinars/Thanks so much for listening, I love hearing feedback from travel agents about these short and sweet training updates, and if you have any requests let me know and I'll try and get them on!
Email or DM me on LinkedIn anytime:
[email protected]
https://www.linkedin.com/in/charlietrevena/
Cheers, Charlie -
Want to learn how to create the ultimate Anaheim itinerary for your clients?
I chat with Michael Cassis, our local expert and representative for Visit Anaheim, who shares insider tips on making the most of this iconic destination. Michael’s knowledge will help you craft unforgettable itineraries including Disneyland and beyond, as well as discovering hidden gems and some of Michael’s favourites.
You'll learn how to pace the days, where to find the best food spots, and how to use Anaheim as a base to explore more of Southern California. Plus, we talk about exciting seasonal events like Halloween celebrations and events.
Michael also shares his passion for the trade and how the 'Aussies in Anaheim' incentive encourages travel agents to engage as influencers. Tune in to discover how you can take advantage of this exciting opportunity.
I’d love to hear your thoughts and how you're planning to incorporate these insights into your travel planning! Let me know on LinkedIn.
References Mentioned in the Show
Visit Anaheim: https://www.visitanaheim.org/
Disneyland Resort: https://disneyland.disney.go.com
Knott’s Berry Farm: https://www.knotts.com/
Universal Studios: https://www.universalstudioshollywood.com/
Anaheim Packing District: https://anaheimpackingdistrict.com/
Anaheim Ducks: https://www.nhl.com/ducks
SeaWorld San Diego: https://seaworld.com/san-diego
Warner Bros Studio Tour: https://www.wbstudiotour.com/
Destination Webinars: Visit Anaheim: https://www.destinationwebinars.com.au/library/vusa-visit-anaheim/
Connect with Michael on LinkedIn: https://au.linkedin.com/in/michael-cassis
Visit Anaheim Instagram: https://www.instagram.com/visitanaheim/
Connect with Destination Webinars:
Charlie Trevena LinkedIn: https://www.linkedin.com/in/charlietrevena/
Charlie's Email: [email protected]
Destination Webinars Library: https://www.destinationwebinars.com.au/webinar-library/
Destination Webinars Facebook: https://www.facebook.com/destinationwebinars
Destination Webinars LinkedIn: https://www.linkedin.com/company/destination-webinars/Thanks so much for listening, I love hearing feedback from travel agents about these short and sweet training updates, and if you have any requests let me know and I'll try and get them on!
Email or DM me on LinkedIn anytime:
[email protected]
https://www.linkedin.com/in/charlietrevena/
Cheers, Charlie -
Ever wondered what happens behind the doors at one of the biggest travel trade shows in the world? Tune in to discover some of the insights and takeaways from Virtuoso Travel Week in Las Vegas!
In this special Season 1 finale, I chat with the amazing Roslyn Ranse, a seasoned travel advisor and coach, about her recent experience at Travel Week in Las Vegas. Ros shares her behind-the-scenes look at this incredible event, offering a sneak peak into the latest trends and shifts in the travel industry.
You'll gain insider knowledge on how attending events such as this can elevate your travel business. Ros discusses the importance of building genuine connections with suppliers and how those relationships can directly benefit your clients.
If you're looking to develop your business, sell more luxury travel, and attract the clients you want, then this episode is packed with practical tips that you can implement right away.
I’d love to hear your thoughts on this episode and the entire first season of Travel Agent Takeaways! Have you found these podcast updates useful? Who would you like to hear from in Season 2?
Connect with me via email or on LinkedIn and let’s chat.
References Mentioned in the Show
Travel Agent Achievers website: https://travelagentachievers.com
Travel Agent Achievers Podcast: https://www.travelagentachievers.com/podcast
Destination Webinars’ Library: https://www.destinationwebinars.com.au/webinar-library/
Beyond Borders - ATIA’s 2024 Travel Summit: https://www.atpieventsau.com/beyond-borders-travel-summit/
Australian Travel Industry Awards: https://afta.com.au/Events/National-Travel-Industry-Awards/NTIA-2024
Connect with Destination Webinars:
Charlie Trevena LinkedIn: https://www.linkedin.com/in/charlietrevena/
Charlie's Email: [email protected]
Destination Webinars Library: https://www.destinationwebinars.com.au/webinar-library/
Destination Webinars Facebook: https://www.facebook.com/destinationwebinars
Destination Webinars LinkedIn: https://www.linkedin.com/company/destination-webinars/Thanks so much for listening, I love hearing feedback from travel agents about these short and sweet training updates, and if you have any requests let me know and I'll try and get them on!
Email or DM me on LinkedIn anytime:
[email protected]
https://www.linkedin.com/in/charlietrevena/
Cheers, Charlie -
Are you keen to discover the hidden gems of Western Australia and learn how to offer your clients unforgettable travel experiences?
In this episode, I chat with Amanda Fenwick from BKB Holidays and Christine Poole from Tourism Western Australia. Together, they share insights on the best destinations, unique experiences, and top-selling packages that WA has to offer. From the majestic Margaret River Region, to the extraordinary Ningaloo Reef and breathtaking Kimberley region, you'll learn about must-see spots and insider tips to elevate your itineraries.
We also talk about their latest campaign and incentive that could reward you with a dream WA adventure. This episode is packed with valuable information to enhance your knowledge and help you sell this stunning destination with the support of BKB Holidays..
Tune in and get inspired to bring the magic of Western Australia to your clients' travel plans.
I'd love to hear your thoughts on which experiences get you excited. Let's connect on LinkedIn to share ideas on creating unforgettable experiences for your clients.
References Mentioned in the Show
BKB Holidays WA Campaign: bkbholidays.com/dream-of-wa-2024
BKB Holidays: https://bkbholidays.com/
Amanda Fenwick, BDM VIC/SA/TAS: amanda.fenwick@bkbholidays
Fiona Axford, National Sales Manager WA: [email protected]
Ashlie Davies, BDM NSW/ACT: [email protected]
Nichole Steadman, BDM QLD/NT/Northern NSW: [email protected]
BKB Bookings: 08 6382 2166
Email: [email protected]
Karli Online Bookings: [email protected]
Tourism Western Australia Trade Website: https://www.tourism.wa.gov.au/
Tourism Western Australia Consumer Website: https://www.westernaustralia.com/
West Aussie All Stars Program: https://www.tourism.wa.gov.au/industry-support-and-events/resources-for-businesses-and-operators/Pages/Trade-Training.aspx#/
Chrsitine’s email: [email protected]
Amanda Fenwick LinkedIn: https://www.linkedin.com/in/amanda-fenwick-49774745
Christine Poole LinkedIn: https://www.linkedin.com/in/christine-poole-95116a29/
Connect with Destination Webinars:
Charlie Trevena LinkedIn: https://www.linkedin.com/in/charlietrevena/
Charlie's Email: [email protected]
Destination Webinars Library: https://www.destinationwebinars.com.au/webinar-library/Thanks so much for listening, I love hearing feedback from travel agents about these short and sweet training updates, and if you have any requests let me know and I'll try and get them on!
Email or DM me on LinkedIn anytime:
[email protected]
https://www.linkedin.com/in/charlietrevena/
Cheers, Charlie -
Have you or your clients visited Dubai lately?
In this episode, I chat with Julie King, CEO of Julie King Associates and local representative for Dubai Tourism, to uncover some of the latest experiences Dubai has to offer. Julie’s insights into the city’s ever-evolving attractions and diverse neighbourhoods will inspire you to plan your clients’ next unforgettable trip. From luxurious stays to budget-friendly options, Julie shares practical tips on how to make the most of any Dubai visit, no matter your budget, or how many times you’ve been before.
Learn about hidden gems, and discover how to create unique travel experiences for your clients. Whether you’re planning a short stopover or a longer stay, this episode is packed with valuable advice on how to curate an itinerary that truly delivers.
What would you most like to experience in Dubai? Connect with me on LinkedIn or via email, I love hearing from you!
Resources and links mentioned in this episode:
Dubai Expert Program: https://game.dubaiexpert.ae/
Visit Dubai website: https://www.visitdubai.com/
VisitDubai trade resources: https://www.visitdubai.com/en/travel-trade/tools-resources
Rediscovere Dubai webinar series: https://www.destinationwebinars.com.au/library/rediscover-dubai/
Julie’s email: [email protected]
Julie King LinkedIn: https://www.linkedin.com/in/julie-king-a292a445/
Connect with Destination Webinars:
Charlie Trevena LinkedIn: https://www.linkedin.com/in/charlietrevena/
Charlie's Email: [email protected]
Destination Webinars Library: https://www.destinationwebinars.com.au/webinar-library/
Destination Webinars Facebook: https://www.facebook.com/destinationwebinars
Destination Webinars LinkedIn: https://www.linkedin.com/company/destination-webinars/Thanks so much for listening, I love hearing feedback from travel agents about these short and sweet training updates, and if you have any requests let me know and I'll try and get them on!
Email or DM me on LinkedIn anytime:
[email protected]
https://www.linkedin.com/in/charlietrevena/
Cheers, Charlie -
What sets Crystal apart in the luxury cruise industry? In this episode, I catch up with Jacqui Tufala, National Key Account Manager for Crystal, to get all the details behind Crystal’s exceptional service and their recent top-to-toe makeovers.
Jacqui shares insider details on the standout features of the Crystal Symphony and Crystal Serenity, from their world-class dining options to their high guest-to-space ratio.
Get insights into their unique partnership with Abercrombie and Kent and how it enhances both the at-sea and on-land experiences. Jacqui also highlights the exciting new additions coming to the Crystal fleet.
Are you excited about this new era for Crystal? What are your favourite takeaways from this episode?
Connect with me on LinkedIn to share your thoughts, I love hearing from you!
Resources and links mentioned in this episode:
Crystal Website: https://crystalcruises.com/
Jacqui’s Email: [email protected]
Support Email: [email protected]
AU Reservations: 1300 503640
NZ Reservations: 0800 859860Connect with Destination Webinars:
Charlie Trevena LinkedIn: https://www.linkedin.com/in/charlietrevena/
Charlie's Email: [email protected]
Destination Webinars Library: https://www.destinationwebinars.com.au/webinar-library/
Destination Webinars Facebook: https://www.facebook.com/destinationwebinars
Destination Webinars LinkedIn: https://www.linkedin.com/company/destination-webinars/Thanks so much for listening, I love hearing feedback from travel agents about these short and sweet training updates, and if you have any requests let me know and I'll try and get them on!
Email or DM me on LinkedIn anytime:
[email protected]
https://www.linkedin.com/in/charlietrevena/
Cheers, Charlie -
Are you ready to explore Europe’s most iconic wine regions from the comfort of a luxury river cruise?
Kim’s Email (VIC, TAS, SA): [email protected] Christine’s Email (QLD, WA, NT): [email protected] Kylie Chapman (NZ, ACT, NSW): [email protected] AmaWaterways: https://www.amawaterways.au/Celebration of Wine River Cruises: https://www.amawaterways.au/explore/wine-cruises/2025Travel Agent Portal: https://www.amawaterways.au/agent-registrationReservations: [email protected]: 1800 867 126 / NZ: 0800 005 636
In this episode of Travel Agent Takeaways, we chat with Kim Vaughan, Regional Sales Manager for AmaWaterways, to talk about the AmaWaterways’ unique ‘Celebration of Wine’ cruises. With over three decades in the industry, Kim shares her insights on what’s different about these cruises and the exclusive experiences they offer.
Learn about the onboard wine hosts, the regions and times of year to enjoy these journeys - from the lush vineyards of Bordeaux to the scenic Douro River in Portugal. And if you're looking to create a memorable group experience, this episode is packed with valuable tips and inspiration.
What wine region would you most love to explore on a river cruise? Connect with me via LinkedIn or email to share your thoughts, I’d love to hear from you!
Resources and links mentioned in this episode:
Connect with Destination Webinars:Charlie Trevena LinkedIn: https://www.linkedin.com/in/charlietrevena/ Charlie's Email: [email protected] Destination Webinars Library: https://www.destinationwebinars.com.au/webinar-library/ Destination Webinars Facebook: https://www.facebook.com/destinationwebinars Destination Webinars LinkedIn: https://www.linkedin.com/company/destination-webinars/Thanks so much for listening, I love hearing feedback from travel agents about these short and sweet training updates, and if you have any requests let me know and I'll try and get them on!
Email or DM me on LinkedIn anytime:
[email protected]
https://www.linkedin.com/in/charlietrevena/
Cheers, Charlie -
Are your clients looking to explore Europe and enjoy longer stays, smaller groups and plenty of free time?
In this episode of Travel Agent Takeaways, we catch up with Brett Harvey, Director of Sales at Albatross Tours, to discover what sets them apart and learn what’s in store for summer 2025.
Brett shares some of the highlights of their 2025 Europe and UK collection, including exciting new tours, and some personal favorites in Turkey, Greece, Switzerland, Croatia, and Slovenia.
Gain valuable insights into how Albatross Tours can enhance your clients’ travels with seamless booking processes, small group sizes, and unique off-the-beaten-track experiences. Whether you’re a seasoned tourer or new to selling tours, this episode is packed with practical tips to help you succeed.
What was your biggest takeaway about Albatross Tours? Connect with me via LinkedIn or email to share your thoughts, I’d love to hear from you!
Resources and links mentioned in this episode:
Albatross Tours Australia: https://albatrosstours.com.au/
Albatross Tours New Zealand: https://www.albatrosstours.co.nz/
Brett’s Email: [email protected]
Michelle’s Email: [email protected]
Aleks’ Email: [email protected]
Daniel’s Email: [email protected]
Connect with Destination Webinars:
Charlie Trevena LinkedIn: https://www.linkedin.com/in/charlietrevena/
Charlie's Email: [email protected]
Destination Webinars’ Library: https://www.destinationwebinars.com.au/webinar-library/
Destination Webinars’ Facebook: https://www.facebook.com/destinationwebinars
Destination Webinars’ LinkedIn: https://www.linkedin.com/company/destination-webinars/Thanks so much for listening, I love hearing feedback from travel agents about these short and sweet training updates, and if you have any requests let me know and I'll try and get them on!
Email or DM me on LinkedIn anytime:
[email protected]
https://www.linkedin.com/in/charlietrevena/
Cheers, Charlie -
Do you want to stand out from the crowd and sell more of what you love?
In this episode of Travel Agent Takeaways, I'm joined by Anna Shannon from Travel Agent Finder to talk about destination specialist programs. Discover the top six reasons why these programs are game changers for you and your business. We discuss how these certifications not only boost your knowledge but also help you stand out, attract ideal clients and increase your sales.
Learn practical tips on how to showcase your certifications, build relationships with destination representatives, and get access to exclusive resources and tools. Anna and I share personal experiences and insights, making it easy for you to see the tangible benefits of investing in destination training.
Which specialist programs are your favourite? And which destination are you excited to specialise in next?
Connect with me on LinkedIn to share your thoughts and let's continue the conversation!
This episode is sponsored by Visit Anaheim, the Visit Anaheim Agent Resources page offers you the opportunity to learn about this vibrant one-of-a-kind destination, and will help you to plan and book amazing Anaheim holidays for your clients.
Resources and links mentioned in this episode:
Visit Anaheim Agent Resources: https://www.visitanaheim.org/au-resources/
Visit Anaheim website: https://www.visitanaheim.org/
Michael Cassis, Visit Anaheim: [email protected]
Travel Agent Finder: https://www.travelagentfinder.com.au/
Anna’s Email: [email protected]
Anna Shannon LinkedIn: https:/www.linkedin.com/in/annashannon
Connect with Charlie & Destination Webinars:
Charlie Trevena LinkedIn: https://www.linkedin.com/in/charlietrevena/
Charlie's Email: [email protected]
Destination Webinars Library: https://www.destinationwebinars.com.au/webinar-library/
Destination Webinars Facebook: https://www.facebook.com/destinationwebinars
Destination Webinars LinkedIn: https://www.linkedin.com/company/destination-webinarsThanks so much for listening, I love hearing feedback from travel agents about these short and sweet training updates, and if you have any requests let me know and I'll try and get them on!
Email or DM me on LinkedIn anytime:
[email protected]
https://www.linkedin.com/in/charlietrevena/
Cheers, Charlie -
Are your clients dreaming of road tripping in New Zealand?
In this episode of Travel Agent Takeaways, we chat with Kylie Wapp, National Account Manager for ANZCRO. Kylie outlines the incredible New Zealand Highways Collection - from glacier adventures to wine tours, discover four curated self-drive itineraries promising unforgettable experiences.
Kylie shares what’s included in each itinerary, beginning in Christchurch and showcasing must-visit destinations such as Queenstown, Kaikoura and the breathtaking West Coast. Hear about exciting activities, including scenic helicopter flights, relaxing thermal pools, and thrilling ziplines.
Plus, Kylie reveals an exciting incentive! One lucky travel agent will win an epic 5-day Christchurch getaway, making this episode one you don’t want to skip.
Don't miss out on Kylie's personal recommendations and how to customise these itineraries to suit your clients' needs. Whether they're nature lovers, adventure seekers, or wine enthusiasts, you'll gain valuable insights to help you craft the perfect itinerary.
What are your takeaways from this episode? And what itinerary are you most excited about sharing with your clients?
Email or connect with me on LinkedIn, I’d love to hear your thoughts.
Resources and links mentioned in this episode:
New Zealand Highways Collection: https://www.anzcro.com.au/deals/new-zealand-highways/
Incentive details: https://cdn.anzcro.com.au/wp-content/uploads/2024/06/CHC-Airport-Giveaway_FINAL.pdf
ANZCRO Connect: https://www.anzcro.com.au/login/
ANZCRO Australia Travel Agents’ Facebook Group: https://www.facebook.com/groups/anzcroau
ANZCRO New Zealand Travel Agents’ Facebook Group: https://www.facebook.com/groups/anzcronz
Reservations: [email protected]
Kylie’s Email: [email protected]
Trudy’s Email: [email protected]
Connect with Charlie & Destination Webinars:
Charlie Trevena LinkedIn: https://www.linkedin.com/in/charlietrevena/
Charlie's Email: [email protected]
Destination Webinars Library: https://www.destinationwebinars.com.au/webinar-library/
Destination Webinars Facebook: https://www.facebook.com/destinationwebinars
Destination Webinars LinkedIn: https://www.linkedin.com/company/destination-webinars/Thanks so much for listening, I love hearing feedback from travel agents about these short and sweet training updates, and if you have any requests let me know and I'll try and get them on!
Email or DM me on LinkedIn anytime:
[email protected]
https://www.linkedin.com/in/charlietrevena/
Cheers, Charlie -
What’s Hong Kong like these days and what’s new?
In this episode, we catch up with Toni Fan, Assistant Manager of Trade Marketing for Hong Kong Tourism Board, based in Sydney. Toni shares her insights from her recent visits, highlighting some new attractions and old favourites, from the popular Peak Tram to the vibrant West Kowloon Cultural District.
Discover foodie tips, the art scene, and outdoor adventures, and learn how to keep in touch and stay updated on Hong Kong.
What are your takeaways from this episode? And what would you love to do on your next trip to Hong Kong?
Email or message me on LinkedIn, I’d love to hear your thoughts.
Resources and links mentioned in this episode:
Hong Kong Tourism Board: https://www.discoverhongkong.com
West Kowloon Cultural District: https://www.westkowloon.hk/en/
Hong Kong’s Great Outdoors: https://www.discoverhongkong.com/anz/explore/great-outdoor.html
Arts in Hong Kong: https://www.discoverhongkong.com/anz/explore/arts.html
Toni’s Email: [email protected]Connect with Charlie & Destination Webinars:
Charlie Trevena LinkedIn: https://www.linkedin.com/in/charlietrevena/
Charlie's Email: [email protected]
Destination Webinars Library: https://www.destinationwebinars.com.au/webinar-library/
Destination Webinars Facebook: https://www.facebook.com/destinationwebinars
Destination Webinars LinkedIn: https://www.linkedin.com/company/destination-webinars/Thanks so much for listening, I love hearing feedback from travel agents about these short and sweet training updates, and if you have any requests let me know and I'll try and get them on!
Email or DM me on LinkedIn anytime:
[email protected]
https://www.linkedin.com/in/charlietrevena/
Cheers, Charlie -
What makes Canada a top travel destination?
In our first episode, we chat with Nathan McLoughlin about his 17-year journey with Destination Canada. Discover the diverse beauty of Canada, from landscapes to Indigenous cultures, and hear about Nathan's recent trips, including the Rendez-vous Canada trade show.
Learn about Canada's 2030 tourism strategy, focusing on sustainability and regenerative tourism, and why you should become a Platinum Canada Specialist. Hear about Nathan's top bucket list experiences and tips for immersing yourself in the wonders of Canada!
What are your takeaways from this episode? And what's your dream Canadian adventure?
Email or message me on LinkedIn, I’d love to hear your thoughts.
Resources and links mentioned in this episode
Canada Specialist Program: https://canadaspecialist.com.au
Canada Specialists AU & NZ Facebook Group: https://www.facebook.com/groups/canada.specialists.australia.nz
Indigenous Tourism Association of Canada (ITAC): https://indigenoustourism.ca/travel-trade/
Nathan’s Email: [email protected]Connect with Charlie & Destination Webinars:
Charlie Trevena LinkedIn: https://www.linkedin.com/in/charlietrevena/
Charlie's Email: [email protected]
Destination Webinars Library: https://www.destinationwebinars.com.au/webinar-library/
Destination Webinars Facebook: https://www.facebook.com/destinationwebinars
Destination Webinars LinkedIn: https://www.linkedin.com/company/destination-webinars/Thanks so much for listening, I love hearing feedback from travel agents about these short and sweet training updates, and if you have any requests let me know and I'll try and get them on!
Email or DM me on LinkedIn anytime:
[email protected]
https://www.linkedin.com/in/charlietrevena/
Cheers, Charlie - Visa fler
