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You can build a loyal team, run a thriving salon, and still completely miss the mark when it comes to your apprentices. In this episode of The Shift, I’m sharing what went wrong with our apprenticeship program, why it took years to fix, and the hard lessons I had to learn along the way. If you’ve ever felt like you’re pouring everything in and still not getting it right, this one’s for you.
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You can have five-star reviews, loyal clients, and a thriving team—and still get slammed in a private Facebook group. In this episode of The Shift, I’m sharing exactly what happened when I stumbled across a brutal thread about my salon, how I handled it, what I learned, and why I still believe corrections and complaints can actually grow your business. If you’ve ever had that stomach-drop moment reading feedback, this one’s for you.
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Saknas det avsnitt?
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Imposter syndrome doesn’t mean you’re not good enough. It just means you’re growing. In this episode of The Shift, I’m breaking down exactly how I’ve experienced imposter syndrome at different stages of my career, from building my clientele to leading my team and now stepping into coaching and speaking. I’ll share how I worked through it, why confidence only comes from action, and why feeling like a fraud is actually a sign you’re on the right track. If imposter syndrome has ever made you second-guess yourself, this episode is for you.
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Having nonstop energy might seem like a superpower, but it comes with its own challenges. In this episode of The Shift, I’m sharing what it’s really like to have a brain that never slows down, how it impacts my life and business, and the tools I use to keep myself balanced. From hyperfixation to burnout, and the self-care strategies that actually work, this episode is a deep dive into the reality of high energy and how to manage it. If you’ve ever felt like your mind is running at 100 miles an hour, this one’s for you.
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Leaving a salon is one thing—coming back is another. In this episode of The Shift, I sit down with my ex-employee who left after five years, only to return nearly two years later. We dive into why she left, what she learned from working in other salons, and why she ultimately decided to come back. Plus, I share why I said yes to rehiring her and what this experience taught me about leadership, loyalty, and salon culture. If you’ve ever had a stylist leave—or wondered if they’d ever return—this episode is for you.
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Thinking like a stylist won’t grow your business, thinking like a CEO will. In this episode of The Shift, I’m breaking down the five key habits that successful salon owners use to lead, scale, and build a business that thrives. Learn what a salon CEO really does, how to shift from stylist to leader, and the daily habits that will set you up for long-term success. If you’re ready to take your salon seriously and step into your CEO role, this episode is for you.
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If you say you hate numbers, I don’t believe you. You don’t hate them, you just don’t understand them. And that’s exactly why so many salon owners avoid them. But ignoring your numbers means running your business blind. In this episode of The Shift, I’m sharing how I went from avoiding my numbers to making them my biggest business advantage. We’ll break down tracking, forecasting, and planning so you can grow, hire, and scale with confidence. If the financial side of your salon feels overwhelming, this episode will change the way you see your numbers forever.
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Ever feel like you’re constantly hiring and training, only to have stylists walk out the door? In this episode of The Shift, I’m breaking down exactly how I’ve built a salon where my team stays, thrives, and grows. I’ll share the systems, training strategies, and leadership mindset that have helped me create a high-retention, high-performing team.
If you want a salon where stylists feel valued, motivated, and invested in- this episode is for you. Let’s talk about what it really takes to build a team that stays for the long haul! -
Your online presence can make or break your bookings. In this episode of The Shift, I’m diving into the key places clients check before deciding to book - and why your website, reviews, and booking system might be turning them away. Learn how to build trust, remove barriers, and make it easy for clients to say yes. Whether you're struggling to attract new clients or just want to optimise your booking process, this episode is packed with actionable insights to help you fill your chair.
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Toxic salon culture can hurt your team and your business. In this episode of The Shift, I’ll uncover the red flags to watch for, what drives negativity, and how to turn things around. Learn actionable tips to shift your culture and create a positive, thriving environment your team will love. Whether you’re starting fresh or making changes, this episode has you covered.
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Gen Z isn’t lazy-they’re changing the game. In this episode of The Shift, I share how salon owners can adapt to Gen Z’s priorities, like work-life balance and fast learning, to create a future-ready salon culture.
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Avoiding hard conversations doesn’t solve problems—it makes them worse. In this episode of The Shift, I’m diving into the uncomfortable but essential talks every salon owner and leader needs to have. From addressing toxic behaviours to giving constructive feedback, I’ll share strategies to tackle tough topics with confidence and empathy.
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In this episode of The Shift, I dive into the world of big salons versus small salons, unpacking the pros and cons of each from both a stylist’s and owner’s perspective. Whether you thrive in the buzz of a large team or prefer the intimacy of a boutique setup, I’ll explore what makes each model unique and the challenges they bring. Tune in to discover the truths behind both worlds and how to choose the salon style that aligns with your goals and vision.
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The story of how I built my first salon isn't just about ambition—its also about community. In this episode, I share the incredible story of how my clients rallied around me, helping me create a business plan, secure financing, and turn my dream into reality. From swapping haircuts for skills to finding unexpected mentors, this journey taught me that success isn’t achieved alone. Whether you’re dreaming of starting your own salon or simply love a good story, this one’s for you.
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Running a business is full of lessons, but some of the most valuable ones come from our biggest mistakes. In this episode, I open up about my top 7 business blunders—moments where I stumbled, struggled, and learned the hard way. From hiring mishaps to boundary issues and everything in between, I’ll share the stories, the lessons, and how you can avoid making the same mistakes.
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In this episode of The Shift, I’m diving into my personal journey of finding the right business partner—where I went wrong, the lessons I learned, and how I finally got it right. From choosing the wrong partner out of fear to discovering the value of aligned visions and complementary skill sets, I’ll share my top tips for anyone looking to bring a partner into their business. If you’ve ever wondered how to find *your perfect fit*, this episode is for you.
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As salon owners, we’ve all felt the sting of a stylist leaving—but are we handling it the right way? In this episode of The Shift, I challenge the outdated mindset that we "own" our team and explore how this belief leads to toxic cultures and high turnover. I’ll share my personal experience when my first team member left, the lessons I learned, and how I stayed true to my leadership philosophy. Tune in to discover how to create a salon culture where loyalty thrives naturally—no guilt, no manipulation, just a team that stays because they want to.
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In this episode of The Shift, I dive into the challenge of marketing a hidden salon and how to attract new clients in a saturated market. Whether your salon is tucked away or surrounded by competition, I’ll share the strategies you can implement to stand out, reach the right clients, and grow your business with intention.
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In this episode of The Shift, I dive into the reality of dealing with unhappy clients and the emotional toll of online reviews. I’ll share my tips and tricks for handling tough feedback, avoiding bad reviews, and fostering loyalty with your clients.
Free Training Video: https://michelletannerconsulting.com/resources -
Ever wondered if it’s really possible to take time away from your salon and have everything run smoothly? In this episode of The Shift, I’m sharing exactly how I’ve set up my salon to operate successfully in my absence. I’ll dive into the systems, team empowerment, and preparation that allow me to step away for months without worry. Whether you're a salon owner looking to take a real vacation or aiming to create more freedom in your day-to-day, this episode will give you the blueprint for building a salon that thrives—no boss required!
Free Training Video: https://michelletannerconsulting.com/resources - Visa fler
