Avsnitt
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Today we revisit one of the most popular episodes from the past year: Working with Difficult People.
At some point in your career, you're going to find yourself in this situation. It can be frustrating. How you choose to respond is everything.
**After the Episode**
Register for Communication Strategies for Managers and learn the essential skills that will help you feel more calm and confident every day:
https://maven.com/kimnicol/communication-strategies
Reach out for 1:1 coaching on your specific situation and goals:
https://kimnicol.com/
Follow me on LinkedIn:
https://www.linkedin.com/in/kimnicol/
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Too many meetings on your calendar? Welcome to being a manager. Expect to have more meetings, including: 1:1s with your team, plus team meetings, meetings with your manager and other leadership and project meetings. . .
It's worth it to take a step back and make a plan.
Listen to this bonus mini episode for three questions to ask yourself to have better meetings and 1:1s.
For more support, register for Communication Strategies for Managers:
https://maven.com/kimnicol/communication-strategies
Volume pricing is available when you buy 2 or more seats, if you want to register with a colleague or team.
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Saknas det avsnitt?
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The Dishwasher Dilemma uses an everyday task to illustrate just how much nuance and thought goes into delegating tasks -- and what happens when things don't go the way you expected.
Managers spend a lot of time on : 1) Making decisions, and 2) Communicating. Those are foundational for managing relationships and emotions, whether you want to build trust, influence without authority, engage or motivate your team.
When you take time to develop foundational skills and mindset, it makes everything else easier.
**After the Episode**
Enrollment for the April 2025 cohort is now open!
Register for Communication Strategies for Managers:
https://maven.com/kimnicol/communication-strategies
Your work might have budget to cover the cost -- and your boss might be delighted that you're taking initiative and owning your professional development.
Special pricing is available for 2+ or more, so ask me if you want to register with your team or colleague.
Follow me on LinkedIn:
https://www.linkedin.com/in/kimnicol/
For private coaching or sessions with your team, contact me through me website:
https://kimnicol.com/
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Nothing can fully prepare you for the reality of managing people. Different personalities, priorities, and communication styles can shake any new manager's confidence, and leave you wondering: "Am I really cut out for this?"
If being a manager is activating frustration and imposter syndrome, this episode will help!
**After the Episode**
Enrollment for the April 2025 cohort is now open!
Sign up for Communication Strategies for Managers:
https://maven.com/kimnicol/communication-strategies
Use the code EARLYBIRD at checkout and save.
Consider asking your work to cover the cost -- they might be delighted that you're taking initiative and owning your professional development!
Follow me on LinkedIn:
https://www.linkedin.com/in/kimnicol/
For private coaching or private sessions for your team, contact me through my website:
https://kimnicol.com/
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Managers deal with a lot of change. Some of it you have no say about -- leadership simply makes a decision that you now have to communicate to your team. Other times, you will be the one initiating change -- and you'll have to figure out how to get a person or your team on board.
Here are seven tips to help managers facilitate change.
People want to know about:
Meaning: What does this change mean for them?Timing: When will this change happen?Context: What is happening, and why?To facilitate change, you will manage:
Emotions: How people feel.Expectations: What people think will happen.Attention: What people focus on.Actions: What behaviors you want to see.**After the Episode**
Get future course dates:
https://maven.com/kimnicol/communication-strategies
Reach out for private coaching:
https://kimnicol.com/
Follow me on LinkedIn:
https://www.linkedin.com/in/kimnicol/
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Being a people manager means developing the soft skills you need to manage a range of people. You'll encounter people with different personalities and work styles, and a range of communication skills. Each person may have different priorities and motivations.
"Soft skills" can be hard to get right, depending on your situation.
This episode starts with some prompts to get you thinking about the role of dignity in your work relationships, and how it fits with the soft skills that every manager needs to develop.
** After the Episode**
For more about the book Dignity by Dr Donna Hicks, visit;
https://drdonnahicks.com/
Get the next cohort dates for Communication Strategies for Managers:
https://maven.com/kimnicol/communication-strategies
For private coaching, or to discuss a workshop or training for your team:
https://kimnicol.com/
Follow me on LinkedIn:
https://www.linkedin.com/in/kimnicol/
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Every day you get examples of communication. You're surrounded by it! When you think about the people you work with, who stands out as being a great communicator? Why? What are they doing -- or not doing?
This deceptively simple practice will activate your powers of observation and curiosity. You will become more intentional and less reactive, when you start where you are and learn from your direct experience of the communication around you.
In this episode you'll hear an excerpt from my course, Communication Strategies for Managers. A small idea can create big change, especially when it comes to how you communicate at work.
**After the Episode**
Sign up to hear about future cohorts:
https://maven.com/kimnicol/communication-strategies
Reach out to discuss private coaching, or a workshop for your team:
https://kimnicol.com/
Follow me on LinkedIn:
https://www.linkedin.com/in/kimnicol/
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A lot of new managers tell me they're conflict avoidant and struggle to communicate directly when it feels like there's conflict brewing.
If that's you, then this episode is for you.
I've been reading a book, Dignity: The Essential Role It Plays in Resolving Conflict. The author is Dr. Donna Hicks, an Associate at the Weatherhead Center for International Affairs at Harvard University. She has worked as a conflict resolution specialist for years.
In her book, she talks about dignity violations and describes these ten essential elements of dignity:
Acceptance of Identity Inclusion Safety Acknowledgment Recognition Fairness Benefit of the Doubt Understanding Independence AccountabilityIn today's episode you'll get introduced to these elements. I highly recommend reading her book in full! I've found it to be a helpful model for thinking in a new way about conflict, and how to heal from conflict.
Dignity: The Essential Role It Plays in Resolving Conflict
https://www.amazon.com/Dignity-Essential-Role-Resolving-Conflict/dp/030026142X/
Dr. Donna Hicks
https://drdonnahicks.com/
**After the Episode**
Join my course, Communication Strategies for Managers
https://maven.com/kimnicol/communication-strategies
For private coaching:
https://kimnicol.com/
Follow me on LinkedIn:
https://www.linkedin.com/in/kimnicol/
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Do you know the Eisenhower Matrix? It's a classic framework for organizing tasks and clarifying priorities. In this episode, I walk you through the basics, adding a Neurodiverse lens that makes this framework even more useful.
This is also the 200th episode of The New Manager Podcast. Wow! Thank you for listening, and being part of this.
In this episode I also share an announcement: that I will be taking a break. After 200 episodes, it's time to pause and take some time to think about what to create next for you and this show.
**After the Episode**
More about the Eisenhower Matrix:
https://untools.co/eisenhower-matrix/
Register for Communication Skills for Managers or get on the wait list:
https://maven.com/kimnicol/communication-strategies
Get private coaching, or ask about a workshop for your team:
https://kimnicol.com/
Follow me on LinkedIn:
https://www.linkedin.com/in/kimnicol/
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If you're conflict avoidant, or grew up as the peace-maker in your family or friend group, then save this episode! You probably have a gut sense that conflict is bad, and must be prevented. But did you know that conflict can actually be an indicator of psychological safety?
Conflict is a normal part of human relationships. What's important is what kind of conflict it is, and how you handle it. Let's discuss!
**After the Episode**
Register for Communication Strategies for Managers:
https://maven.com/kimnicol/communication-strategies
Ask about private coaching or team sessions:
https://kimnicol.com/
Follow me on LinkedIn:
https://www.linkedin.com/in/kimnicol/
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You must find out how things work. One of the most common misconceptions is, "If I just do good work, it will be recognized and rewarded." When you don't question your assumptions about process --how things work -- it leaves you with blind spots you don't realize are holding you back!
Here's a simple three step framework that can help you:
What do you want? Make a list of all the things. How do you think it works? Write down the story of how you think those things happen. Verify! Get curious, talk to people, and get new perspectives and info to update your assumption.You must take an active role in asking and finding out! Do not expect your manager to initiate this knowledge transfer. Do know wait for HR to tell you how it works.
** After the Episode**
Register for Communication Strategies for Managers:
https://maven.com/kimnicol/communication-strategies
For private coaching, or to have me lead a workshop, session, or training for your team:
https://kimnicol.com/
Follow me on LinkedIn:
https://www.linkedin.com/in/kimnicol/
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There's a perspective shift that happens when you step into a manager and leadership role. Instead of thinking, "I have to do it all", you begin to take a bigger view and ask, "How can all this get done?"
You'll be thinking about how work is allocated, and what are the different strengths and qualities you have on the team. You'll start thinking about what strengths you and the team need to develop. And you'll make decisions about delegating and prioritizing work.
See this as part of the skill set you will develop. And have some grace for yourself, if you feel a struggle to know when and how to delegate rather than just do it all yourself. Let's discuss!
**After the Episode**
The next cohort of Communication Strategies for Managers starts in January! Register to join us:
https://maven.com/kimnicol/communication-strategies
For private coaching, or to discuss a team session or off-site, visit my website:
https://kimnicol.com/
Follow me on LinkedIn:
https://www.linkedin.com/in/kimnicol/
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It's December now, and I'm feeling reflective about time passing. So, in today's episode I share some ideas to encourage your own reflection, and how doing so can help you show up more grounded at work.
Resources mentioned in the episode:
Upstream: Selected Essays by Mary Oliver https://maryoliver.com/prose/
If you're a fan of Mary Oliver, go listen to this iterview she gave back in 2015:
https://onbeing.org/programs/mary-oliver-i-got-saved-by-the-beauty-of-the-world/
Year Compass: https://yearcompass.com/en/
**After the Episode**
For private coaching, visit: https://kimnicol.com/
Follow me on LinkedIn: https://www.linkedin.com/in/kimnicol/
Communication Strategies for Managers:
https://maven.com/kimnicol/communication-strategies
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The end of the year is a great time do a personal Year in Review. I'm using the Year Compass, and will share some of the questions to get you started. Let's discuss!
**After the Episode**
Download your own free Year Compass workbook: https://yearcompass.com/en/
Inquire about private coaching or team facilitation: https://kimnicol.com/https://kimnicol.com/
Follow me on LinkedIn: https://www.linkedin.com/in/kimnicol/https://www.linkedin.com/in/kimnicol/
Sign up for Communication Strategies for Managers: https://maven.com/kimnicol/communication-strategies
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In the course of your career, you're likely to encounter some toxic traits at work. These can show up in any relationship and undermine trust, making it harder to work well together.
The first step is to simply become aware of them:
Criticism / Blame Contempt Defensiveness StonewallingTo address this, you'll need to:
Increase your skill & capacity for dealing with conflict Be responsive, rather than reactiveLet's discuss!
**After the Episode**
Inquire about personal coaching: https://kimnicol.com/
Register for Communication Strategies: https://maven.com/kimnicol/communication-strategies
Follow me on LinkedIn: https://www.linkedin.com/in/kimnicol/
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It's the end of the year -- you might be feeling some overwhelm! In this episode I walk you through a mindfulness practice to try when you want to feel more grounded and calm. Let's discuss!
** After the Episode **
Join the next cohort of Communication Strategies for Managers: https://maven.com/kimnicol/communication-strategies
Ask about private coaching: https://kimnicol.com/
Say hi on LinkedIn: https://www.linkedin.com/in/kimnicol/
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Feeling overwhelmed about a situation, or uncertain about what to do next? Ask yourself these two questions to help organize your thinking and get clear on your next steps:
What's the goal? What's your intention?When you take a breath, take a step back, and look at the bigger picture, the GOAL can help clarify what matters, and your INTENTION gives you direction for how to show up today. Let's discuss!
**After the Episode**
Sign up for the next cohort of Communication Strategies for Managers: https://maven.com/kimnicol/communication-strategies
For private coaching or team facilitation, contact me through: https://kimnicol.com/
Follow me on LinkedIn: https://www.linkedin.com/in/kimnicol/
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Managers and leaders are always learning, and today's episode will walk you through a practice to help you learn through appreciative inquiry.
**After the Episode**
Free Class: Essential Skills for New Managers
January 2025 dates released for Communication Strategies for Managers
For private coaching and team facilitation, visit kimnicol.com
Follow me on LinkedIn: linkedin.com/in/kimnicol
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There's a lot to learn about being a manager. To feel less overwhelmed by it all, focus on the essentials. You're invited to my free upcoming class on Essential Skills for New Managers, where you'll learn:
1) Where to start
2) What no one told you, and
3) How to advocate for yourself to get the support you want
Let's discuss!
**After the Episode**
RSVP for Essential Skills for New Managers.
Visit my website: https://kimnicol.com/newmanagers/
Follow me on LinkedIn.
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Ever notice how being hard on yourself can make it harder to learn? The perfectionism and pressure to not make mistakes can really bog you down. Instead, be easy on yourself. In this episode I'll walk you through a series of questions to ask that will help you focus and make progress on one thing at a time. You'll increase your rate of learning, and reduce the feeling of overwhelm. Let's discuss!
** After the Episode **
Sign up for the Lightning Lesson on Essential Skills for New Managers: https://maven.com/p/8b3361/essential-skills-for-new-managers
Get on the wait list for the next Communication Strategies course: https://maven.com/kimnicol/communication-strategies
Follow me on LinkedIn:
https://www.linkedin.com/in/kimnicol/
Reach out for private coaching, team facilitation and workshops: https://kimnicol.com/
- Visa fler
