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In this episode, we’re joined by Elizabeth Bakhash, co-owner of Three Ducks Hotel—a new 12-room boutique hotel in Westhampton that's redefining the luxury Hamptons experience. With a rich background in branding and real estate, Elizabeth shares how she’s building more than just a hotel—she’s curating a guest experience rooted in nature, local partnerships, and a little bit of whimsy (yes, the ducks have names!).
We dive into:
Why less is more when it comes to amenitiesThe inspiration behind Three Ducks' brand and playful personalityDesigning with intention—from "garden fresh interiors" to the flexible barn spaceHow her branding background shapes everything from the digital experience to the on-site detailsListen now and let us know your thoughts!
Watch the FULL EPISODE on YouTube: https://youtu.be/upcie85s7qsJoin the conversation on today's episode on The Modern Hotelier LinkedIn page
The Modern Hotelier is produced, edited, and published by Make More MediaLinks:
Elizabeth on LinkedIn: https://www.linkedin.com/in/elizabeth-bakhash-42239529/
Three Ducks Westhampton: https://www.threeduckswesthampton.com/For full show notes head to: https://themodernhotelier.com/episode/153
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In this special episode of The Modern Hotelier, David Millili and Steve Carran take you behind the scenes at BITAC’s Sales, Marketing & Revenue Management Summit at the Hotel Fairmont Grand Del Mar in San Diego, CA.
This episode is packed with insights, laughs, and moments that define what makes BITAC unlike any other event in hospitality.
Featuring exclusive interviews with:
Lucy Eason (Plusgrade) – On the power of upselling tech and why BITAC’s intentionality makes it so specialRobert Marusi (Hotel del Coronado) – On being a disruptor and putting the customer firstNick Horgan (Amaze Insights) – On starting the BITAC sales and marketing summit and how to get 3x ROI from eventsJack Tadami (Vella AI) – On building genuine relationships that go beyond name tagsLynsey Kreitzer (GF Hotels & Resorts) – On personalization, pre-research, and what sets BITAC apart from massive trade showsTune in to hear:
Why relationships matter more than everHow technology is evolving hotel revenue strategiesWhat makes BITAC different from every other eventWatch the FULL EPISODE on YouTube: https://youtu.be/xAtehukK-FQ
Join the conversation on today's episode on The Modern Hotelier LinkedIn page
The Modern Hotelier is produced, edited, and published by Make More MediaLinks:
Jack Tadami on LinkedIn: Linkedinlinkedin.com/in/jack-tadami-1086b6aa/overlay/about-this-profile
Vella AI: https://www.vellaai.co/Nick Horgan on LinkedIn: https://www.linkedin.com/in/nick-horgan/
Amaze Insights: https://www.amazeinsights.com/
Robert Marusi on LinkedIn: https://www.linkedin.com/in/robert-marusi-b6267739/
Hotel del Coronado: https://www.hoteldel.com/
Lucy Eason on LinkedIn: https://www.linkedin.com/in/lucyeason/
Plusgrade: https://www.plusgrade.com/
Lynsey Kreitzer on LinkedIn: https://www.linkedin.com/in/lynseykreitzer/
GF Hotels & Resorts: https://www.gfhotels.com/
For full show notes head to: https://themodernhotelier.com/episode/152
Follow on LinkedIn: https://www.linkedin.com/company/the-...
Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil. -
Saknas det avsnitt?
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In this episode, we sit down with powerhouse changemaker Anna Blue, whose journey from politics to hospitality is anything but ordinary. With roots in education policy, social impact, and gender equity, Anna brings a fresh and fearless perspective to an industry craving innovation and inclusivity.
We talk about:
Lessons from leading DEI, advocacy, and workforce transformation initiativesHow the hospitality industry can better attract and retain young talentWhy silence on issues like immigration and DEI is holding the industry backThe powerful story behind the Forward initiative and No Room for TraffickingWatch the FULL EPISODE on YouTube: https://youtu.be/nl3WHQ5tGYQ
Join the conversation on today's episode on The Modern Hotelier LinkedIn page
The Modern Hotelier is produced, edited, and published by Make More MediaLinks:
Anna on LinkedIn: https://www.linkedin.com/in/anna-blue/For full show notes head to: https://themodernhotelier.com/episode/151
Follow on LinkedIn: https://www.linkedin.com/company/the-...
Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil. -
In this episode, Steve and David sit down with Andrew Rubinacci, Chief Advisory Officer at FLYR, to unpack how AI and next-gen data systems are reshaping the hospitality industry. With a background spanning 35 years in commercial strategy, Andrew brings deep insight into why pulling reports for five hours a day is a thing of the past—and how hotels can now optimize rates, personalize experiences, and drive revenue in real time.
We dive into:
Why legacy systems hold hospitality backHow FLYR uses AI to optimize room pricing 24x a dayThe shift from tactical roles to strategic leadership in revenue managementWhat makes BITAC unique for real business-building conversationsThe future of AI-powered guest experiences and seamless upsellingIf you're in hospitality, tech, or just want to hear from someone who’s shaking up a traditional industry with bold ideas, this one’s for you.
Watch the FULL EPISODE on YouTube: https://youtu.be/MS7H5YKyP00
This episode is sponsored by FLYR: https://flyr.com/hospitality/
Join the conversation on today's episode on The Modern Hotelier LinkedIn page
The Modern Hotelier is produced, edited, and published by Make More MediaLinks:
Andrew on LinkedIn: https://www.linkedin.com/in/andrewrubinacci/
FLYR: https://flyr.com/hospitality/For full show notes head to: https://themodernhotelier.com/episode/150
Follow on LinkedIn: https://www.linkedin.com/company/the-...
Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil. -
In this episode, we're joined by Heather Knutson, Senior Vice President of Sales and Marketing at Ascent360, live from her very first BITAC Conference! Heather shares her candid journey from googling “what is a CDP?” to leading one of the most advanced customer data platforms in hospitality.
We dive into the real difference between a CRM and a CDP, how hotels can leverage guest data to deliver deeply personalised experiences, and why automation is the key to solving staffing shortages and boosting revenue. Heather also unpacks real-world strategies—from pre-arrival campaigns and spa upsells to retargeting wedding guests—that boutique and independent hotels can use to compete with the big players.
If you’re in hospitality and want to understand your guests better, boost direct bookings, and build loyalty without relying on outdated point systems, this one’s for you.
Key takeaways:
What a CDP really is (and why it matters)Automation tips that free up your staffPersonalisation done right: segmentation, dynamic content & "golden records"How to drive direct bookings and outsmart the OTAsThe RFM score that could change how you treat your top guestsWatch the FULL EPISODE on YouTube: https://youtu.be/Azb5dawDu84
Join the conversation on today's episode on The Modern Hotelier LinkedIn page
The Modern Hotelier is produced, edited, and published by Make More MediaLinks:
Heather on LinkedIn: https://www.linkedin.com/in/heathersharpknutson/
Ascent360: https://ascent360.com/For full show notes head to: https://themodernhotelier.com/episode/149
Follow on LinkedIn: https://www.linkedin.com/company/the-...
Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil. -
In this special episode, Steve and David sit down with Rich Viola, the visionary behind BITAC, for a heartwarming and eye-opening conversation about what makes business relationships actually meaningful.
Rich shares the 21-year journey of creating BITAC—from its accidental beginnings as an online news platform to becoming a culture-shifting conference experience that’s anything but traditional. He dives into how BITAC helps people go beyond business cards and LinkedIn connections, creating an environment where real friendships are formed, personal stories are shared, and even lifelong bonds are born.
From tales of serendipitous reunions to game night rivalries and heartwarming wedding celebrations, this episode is packed with stories that prove when you build relationships first, the business will follow.
Tune in to hear:
Why assigned seating and small groups at BITAC are a game changerHow Rich transformed a chance meeting into a decades-long friendshipWhat makes BITAC feel more like a family reunion than a business eventGet ready to rethink what a conference can be—and maybe, just maybe, be inspired to make some music of your own.
Watch the FULL EPISODE on YouTube: https://youtu.be/OEdMlR29FJYJoin the conversation on today's episode on The Modern Hotelier LinkedIn page
The Modern Hotelier is produced, edited, and published by Make More MediaLinks:
Rich on LinkedIn: https://www.linkedin.com/in/rich-viola-690913b/
BITAC: https://bitac.net/For full show notes head to: https://themodernhotelier.com/episode/148
Follow on LinkedIn: https://www.linkedin.com/company/the-...
Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil. -
What do luxury kitchens, global events, and linen-less tables have in common?
In this episode, Steve Carran and David Millili sit down with Andrew Moffett, Chief Brand Officer at Southern Aluminum, for a conversation full of passion, innovation, and a few surprises—like a deep dive into linen-less tables.
Andrew takes us on his unique journey from the kitchens of the Four Seasons to the boardrooms of hospitality's top innovators. With a background in culinary arts and years of experience leading global events for Marriott, Andrew shares how he’s now redefining meeting and event spaces through design, culture, and collaboration.
What You’ll Learn:
How a chef’s mindset influences brand strategy and leadershipWhy linen-less tables are a game-changer for hotels and eventsThe power of designing experiences (not just furniture)How customer collaboration fuels product innovationWhat’s next for Southern Aluminum—including tech-integrated podiums and mobile chef stationsTune in now and let us know what resonated most. Watch the FULL EPISODE on YouTube: https://youtu.be/iwWeCKYFNNI
This episode is sponsored by Southern Aluminum: https://southernaluminum.com/
Join the conversation on today's episode on The Modern Hotelier LinkedIn page
The Modern Hotelier is produced, edited, and published by Make More MediaLinks:
LinkedIn: https://www.linkedin.com/in/andrew-moffett-7a943711/Southern Aluminum: https://southernaluminum.com/
For full show notes head to: https://themodernhotelier.com/episode/147
Follow on LinkedIn: https://www.linkedin.com/company/the-...
Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil. -
In this episode hosts Steve Carran and David Millili sit down with Charlie Osmond, the passionate and pioneering co-founder of Triptease. From leading a regiment in the British Army to founding multiple companies straight out of Oxford, Charlie’s journey is anything but ordinary.
We dive into:
Charlie’s early days in the British Army and Oxford Yacht Club 🛥️His obsession with solving the frustrations of online hotel bookingsThe evolution of Triptease and its mission to help hotels take back control from OTAsThe power of parity, personalised experiences, and why your booking engine might be holding you backHow AI and no-code tools are changing the game for hoteliersPlus, Charlie drops insights from thousands of hotel data points and dishes out practical advice you can implement today to increase direct bookings and elevate the guest experience.
👉 And don’t miss Charlie’s inside scoop on the upcoming Direct Booking Summit in Dallas!
Watch the FULL EPISODE on YouTube: https://youtu.be/nBCQyaxQh6gThis episode is sponsored by Triptease: https://www.triptease.com/
Join the conversation on today's episode on The Modern Hotelier LinkedIn page
The Modern Hotelier is produced, edited, and published by Make More MediaLinks:
Charlie on LinkedIn: https://www.linkedin.com/in/charlieo/
Triptease: https://www.triptease.com/For full show notes head to: https://themodernhotelier.com/episode/146
Follow on LinkedIn: https://www.linkedin.com/company/the-...
Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil. -
In this episode, we're looking back at the biggest hospitality headlines from March—joined by none other than Grey Raines, Managing Partner at Raines Company. Fresh off the Hunter Conference, Grey dives into everything from staffing shortages to hotel design trends and cruise-ship inspired stays.
We chat about:
The ongoing labour crunch in hotels—and how flexibility and culture are keyAirlines switching lanes: Spirit goes premium, and Southwest says goodbye to free bagsBleisure travel and how hotel lobbies are getting a serious glow-upHotels partnering with cruise lines—and even taking to the skies with private jet experiencesWhat’s new at Raines Company, including a fresh hotel opening in Greenville, NCThis is your one-stop-shop for insights, hot takes, and a glimpse into the future of travel and hospitality.
Watch the FULL EPISODE on YouTube: https://youtu.be/CvYBHy3PBjAJoin the conversation on today's episode on The Modern Hotelier LinkedIn page
The Modern Hotelier is produced, edited, and published by Make More MediaLinks:
Hotels still struggling with staffing shortages: https://usa.boutiquehotelier.com/staff-shortages-across-american-hotels/Southwest ends free bags: https://www.cbsnews.com/news/southwest-airlines-ending-free-checked-bags-policy-many-passengers/
Spirit moves Premium: https://www.cnbc.com/2025/03/12/spirit-airlines-completes-financial-restructuring-exits-chapter-11.html
Hotels updating design for bleisure travel: https://hotelsmag.com/news/the-evolution-of-hotel-design-creating-spaces-for-work-leisure-and-community/
Hotels ride the cruise ship wave: https://www.costar.com/article/1339140196/us-hoteliers-try-to-ride-the-wave-of-surging-cruise-demand
Four Seasons Private Jet experience: https://www.travelpulse.com/news/entertainment/four-seasons-launches-private-jet-trip-inspired-by-the-white-lotus
What is new with Raines?: https://hotelsmag.com/news/rains-to-manage-hilton-garden-inn-greenville/
For full show notes head to: https://themodernhotelier.com/episode/145
Follow on LinkedIn: https://www.linkedin.com/company/the-...
Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil. -
In this episode, David and Steve chat with Ilir Sela, the visionary Founder and CEO of Slice, a platform that empowers over 20,000 independent pizzerias and generates nearly $2 billion in sales.
Ilir shares his incredible journey—from growing up in a small town in Macedonia to moving to New York City and embracing the entrepreneurial spirit that built his career. He talks about his early ventures, the lessons he learned bootstrapping a business, and how Slice is bridging the digital gap for small pizzerias, ensuring they thrive in an online world.
We also dive into:
The evolution from MyPizza to SliceThe power of bootstrapping and how it shaped his leadershipHow COVID-19 accelerated growth and helped small businesses surviveThe importance of trust, culture, and doing the right thingAnd of course, we had to ask—what’s his go-to pizza spot in NYC?
If you're passionate about entrepreneurship, small business success, and a great slice of pizza, this episode is for you.Watch the FULL EPISODE on YouTube: https://youtu.be/g5S5-cTsZJc
Join the conversation on today's episode on The Modern Hotelier LinkedIn page
The Modern Hotelier is produced, edited, and published by Make More MediaLinks:
Ilir on LinkedIn: https://www.linkedin.com/in/ilirsela/Slice: https://slice.com/
Slice Youtube: https://www.youtube.com/@SlicePlatform/
For full show notes head to: https://themodernhotelier.com/episode/144
Follow on LinkedIn: https://www.linkedin.com/company/the-...
Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil. -
In this episode, we sit down with Samuel Zats, co-founder and CEO of Craftable, a game-changing hospitality management platform. Sam shares his journey from working in his family’s café to founding a company that’s revolutionizing hotel and restaurant operations.
We dive into:
The power of AI in streamlining hotel and restaurant managementHow automation is shaping the future of hospitality operationsThe biggest misconceptions about tech adoption in hotelsWhat hoteliers need to do now to stay ahead in an evolving industryWith insights from his experience at McKinsey & Company and his background in Silicon Valley, Sam delivers a fresh take on how hotels can optimize their profitability, efficiency, and guest experience.
Don't miss this fascinating conversation on the future of hospitality tech!
Watch the FULL EPISODE on YouTube and let us know your thoughts: https://youtu.be/brVSJaWAFtgThis episode is sponsored by Craftable: https://info.craftable.com/lp/modern-hotelier
Join the conversation on today's episode on The Modern Hotelier LinkedIn page
The Modern Hotelier is produced, edited, and published by Make More MediaLinks:
Samuel on LinkedIn: https://www.linkedin.com/in/samuelzats/Craftable: https://craftable.com/
For full show notes head to: https://themodernhotelier.com/episode/143
Follow on LinkedIn: https://www.linkedin.com/company/the-...
Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil. -
In this episode, David and Steve sit down with Scott Eddy, one of the world's top social media influencers in hospitality, boasting over a million followers on X and Instagram. Scott’s journey is anything but conventional—he transitioned from investment banking to launching the first digital agency in Southeast Asia, and now he’s a full-time traveler, speaker, and industry leader.
We dive into:
How hotels are marketing like it’s 2015—and what they need to do insteadWhy storytelling is the real key to success in hospitality marketingThe brands that are getting it right—and the ones that are missing the markThe biggest mistakes hotels make with social media (and how to fix them)Scott’s insane travel stories, from 120 cruises to 85 countriesWatch the FULL EPISODE on YouTube: https://youtu.be/-9jL7vc1qNU
This episode is Sponsored by
Join the conversation on today's episode on The Modern Hotelier LinkedIn page
The Modern Hotelier is produced, edited, and published by Make More MediaLinks:
Website: https://www.mrscotteddy.com/LinkedIn: https://www.linkedin.com/in/mrscotteddy/
Instagram: https://www.instagram.com/mrscotteddy/
X: https://x.com/mrscotteddy
For full show notes head to: https://themodernhotelier.com/episode/142
Follow on LinkedIn: https://www.linkedin.com/company/the-...
Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil... -
What if independent hotels could outsmart OTAs at their own game?
In this episode of The Modern Hotelier, we sit down with Tarun Goyal, the founder & CEO of Simplotel, to uncover how hotels can increase direct bookings by leveraging the same digital strategies as major OTAs. Tarun shares his journey from Amazon and Expedia to building a tech-driven hospitality powerhouse, helping independent hotels convert more visitors, personalize guest experiences, and maximize revenue.
Key Takeaways:
How OTAs use personalization, and how hotels can do it tooThe must-have website features that drive direct bookingsThe biggest mistakes hotels make with their digital presenceHow speed, SEO, and engagement impact revenueWhy hyper-personalization is the future of hotel marketingWhether you're a hotelier looking to boost bookings, a tech enthusiast, or just curious about the future of hospitality, this episode is packed with game-changing insights.
Watch the FULL EPISODE on YouTube: https://youtu.be/qtz_r2qUYbw
This episode is Sponsored by Simplotel: https://www.simplotel.com/
Join the conversation on today's episode on The Modern Hotelier LinkedIn page
The Modern Hotelier is produced, edited, and published by Make More MediaLinks:
Tarun on LinkedIn: https://www.linkedin.com/in/tgoyal/?originalSubdomain=in
Simplotel: https://www.simplotel.com/For full show notes head to: https://themodernhotelier.com/episode/141
Follow on LinkedIn: https://www.linkedin.com/company/the-...
Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil... -
This is our 2025 guide to the conference and events season in the Hospitality Industry.
In the episode, Brent Hayhurst, the VP of Curator Hotel & Resort Collection joins us to take a look at some of the upcoming events and conferences in the Hospitality Industry. We breakdown upcoming events so you can see what events you should put on your calendar in 2025.
We talk about the benefits of attending these upcoming events:
Digital Transformation in Hotels & HospitalityBITAC EventsAAHOACONDirect Booking SummitHITEC & HSMAIILC EventsHotel Data Conference Independent Hotel Show The Hospitality Show ILHA INSPIREWatch the FULL EPISODE on YouTube: https://youtu.be/Is8aVAYZGLE
Join the conversation on today's episode on The Modern Hotelier LinkedIn page
The Modern Hotelier is produced, edited, and published by Make More MediaLinks:
Digital Transformation in Hotels & Hospitality: https://dthsummit.com/
BITAC Events: https://www.bitac.net/Event/Sales/2025
AAHOACON: https://aahoacon.com/
Direct Booking Summit: https://www.directbookingsummit.com/
HITEC & HSMAI: https://www.hitec.org/
ILC Events: https://ilcongress.com/
Hotel Data Conference: https://str.com/event/hotel-data-conference
Independent Hotel Show: https://independenthotelshow.us/
The Hospitality Show: https://www.thehospitalityshow.com/
ILHA INSPIRE: https://inspire.ilha.org/For full show notes head to: https://themodernhotelier.com/episode/140
Follow on LinkedIn: https://www.linkedin.com/company/the-...
Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil... -
Join hosts David Millili and Steve Carran on this engaging episode of The Modern Hotelier as they sit down with Jacob Messina, CEO of Stayntouch.
Jacob shares his unique journey from front desk operations in New York City to spearheading innovations in hospitality technology. In an in-depth conversation, he reveals how his hands-on experience in hotels shaped his vision for a cloud-based property management system that streamlines operations, enhances guest experiences, and redefines customer support.
Listeners will gain insights into overcoming legacy tech challenges, the power of seamless integrations, and why viewing technology as a profit center can transform the industry. With candid personal anecdotes, career advice, and strategic perspectives on modernizing hospitality, this episode is a must-listen for anyone passionate about driving change in the hotel tech space.
Key Topics:
How to Overcome Outdated, Manual Processes in Hotel Operations What are the benefits and how has a cloud-based property management system evolved? Why it is important to shift the mindset from viewing technology as a cost center to seeing it as a profit and revenue generator. Adapting to emerging trends, expanding multi-property functionality, and driving continuous innovation.Watch the FULL EPISODE on YouTube: https://youtu.be/n331_HPEfdg
This episode is Sponsored by Stayntouch: https://pms.stayntouch.com/Join the conversation on today's episode on The Modern Hotelier LinkedIn page
The Modern Hotelier is produced, edited, and published by Make More MediaLinks:
Jacob on LinkedIn: https://www.linkedin.com/in/jacob-messina-b6361311/Stayntouch: https://pms.stayntouch.com/
For full show notes head to: https://themodernhotelier.com/episode/139
Follow on LinkedIn: https://www.linkedin.com/company/the-...
Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil... -
In this episode, we’re joined by Christian Lee, CEO of Mint House, a pioneer in flexible living that’s revolutionizing the way we experience travel. Christian’s journey is anything but conventional, from growing up in Fargo, North Dakota, to living in Lahore, Pakistan, and climbing the corporate ladder from Citigroup to WeWork before landing at Mint House.
We dive into how Mint House bridges the gap between the comfort of home and the consistency of a hotel, offering a unique alternative to Airbnb. Discover how Mint House caters to the modern traveler with apartment-style hotels that provide the security and personalization of a hotel stay, minus the hassle.
Key Topics:
How is Mint House adapting to the changing landscape for digital nomads and hybrid workers?What pivotal moments shaped Christian’s journey from investment banking to leading Mint House?How is Mint House leveraging technology to deliver a truly custom experience?Where is travel heading, and how is Mint House leading the rise of managed residential hospitality?Whether you're a hotelier looking to stay ahead of industry trends or a traveler curious about the next evolution of accommodation, this episode offers a fresh perspective on hospitality.
Tune in to The Modern Hotelier – Hospitality's Most Engaged Podcast – and discover how Mint House is changing the game.
Watch the FULL EPISODE on YouTube: https://youtu.be/ZPlcfxUTUMA
Join the conversation on today's episode on The Modern Hotelier LinkedIn page
The Modern Hotelier is produced, edited, and published by Make More MediaLinks:
Christian on LinkedIn: https://www.linkedin.com/in/christian-lee-1a1837b/Mint House: https://minthouse.com/
For full show notes head to: https://themodernhotelier.com/episode/138
Follow on LinkedIn: https://www.linkedin.com/company/the-...
Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil... -
How do you build a hospitality brand that combines the best of Airbnb and traditional hotels?
In this episode, we sit down with Sky McLean, CEO and Founder of Basecamp Resorts, the fastest-growing hospitality brand in Western Canada. Sky shares her journey from real estate development to creating a hotel brand that blends the best of Airbnb and traditional hospitality—offering the flexibility of home-style accommodations with the service and reliability of a hotel.We dive into:
How Sky raised millions in funding through InstagramThe growing demand for apartment-style hotel suitesThe challenges (and wins) of scaling from 1 to 13 propertiesThe role of Nordic Spas in the future of hospitalityHow AI and tech are changing hotel operationsIf you're into hospitality, real estate, or just love a bold entrepreneurial story, this one’s for you.
Watch the FULL EPISODE on YouTube: https://youtu.be/uUrLYDNelNY
Join the conversation on today's episode on The Modern Hotelier LinkedIn page
The Modern Hotelier is produced, edited, and published by Make More MediaLinks:
Sky on LinkedIn: https://www.linkedin.com/in/sky-mclean-2299a420/Basecamp Resorts: https://www.basecampresorts.com/
For full show notes head to: https://themodernhotelier.com/episode/137
Follow on LinkedIn: https://www.linkedin.com/company/the-...
Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil... -
In this episode of The Modern Hotelier, we welcome Caroline Tissot, Chief Procurement Officer at Accor, for an eye-opening conversation on procurement, sustainability, and the evolving landscape of the hospitality industry.
Caroline shares her journey from consulting to leading procurement at one of the world’s largest hotel groups, giving insights into how Accor is driving sustainable practices, eliminating single-use plastics, and optimizing supply chains globally.
We also dive into:
How procurement is shaping the future of hospitalityChallenges and successes in sustainability initiativesEmerging trends like AI and carbon footprint reductionCaroline’s personal career advice for aspiring C-level executivesWhether you're a hotelier, industry leader, or just passionate about the future of hospitality, this episode is packed with valuable takeaways.
Watch the FULL EPISODE now and elevate your industry knowledge: https://youtu.be/k4NPGpoCmWw
Join the conversation on today's episode on The Modern Hotelier LinkedIn page
The Modern Hotelier is produced, edited, and published by Make More MediaLinks:
Caroline on LinkedIn: https://www.linkedin.com/in/caroline-tissot-0a8955/Accor: https://group.accor.com/
For full show notes head to: https://themodernhotelier.com/episode/136
Follow on LinkedIn: https://www.linkedin.com/company/the-...
Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil... -
Did you know that there are highly effective strategies for maximizing travel rewards through loyalty programs?
In this episode, we sit down with Brian Kelly, the founder and CEO of The Points Guy, to talk about travel hacking, loyalty programs, and making the most out of points and miles.
Brian shares his personal journey, from booking his first family vacation with points at age 12 to building a multi-million-dollar business that helps travelers unlock luxury experiences for less.
Key Topics includes:
The biggest mistakes people make with pointsWhy airline status isn’t what it used to beThe future of hotel loyalty and how independent properties can level upHis new book, "How to Win at Travel", packed with insider tipsThe best travel hacks for scoring premium flights and hotelsIf you want to stop leaving money on the table and start traveling smarter, this episode is a must-listen. 🚀
Watch the FULL EPISODE now & learn how to master the art of points and miles: https://youtu.be/XqGwZgUM8rQ
Join the conversation on today's episode on The Modern Hotelier LinkedIn page
The Modern Hotelier is produced, edited, and published by Make More MediaLinks:
Brian on LinkedIn: https://www.linkedin.com/in/thepointsguy/The Points Guy: https://thepointsguy.com/
Books:
How to Win at Travel: https://www.amazon.com/How-Win-Travel-Brian-Kelly/dp/1668068656For full show notes head to: https://themodernhotelier.com/episode/135
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Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil... -
What does it really mean to be a sustainable hotel?
In this episode, Ben Webster, General Manager of Hotel Marcel, joins us to break down how his property became the first and only all-electric, solar-powered, LEED Platinum-certified, fossil-fuel-free hotel in the U.S..
From historic preservation to cutting-edge energy solutions, Ben shares insights for hoteliers looking to embrace sustainability, the real costs (and savings) of going green, and why so many companies talk the talk but don’t walk the walk when it comes to hosting sustainable events.
Key Topics:
What does it truly mean for a hotel to be sustainable?How does the hotel engage guests in its sustainability efforts?The Challenges and Trends in Sustainable HospitalityWhy do many Fortune 500 companies claim to prioritize sustainability but fail to book sustainable venues?If you're in hospitality, this episode is a wake-up call—because sustainability isn’t just a trend; it’s the future.
Watch the FULL episode here: https://youtu.be/s5wShlHrLAc
Join the conversation on today's episode on The Modern Hotelier LinkedIn page
The Modern Hotelier is produced, edited, and published by Make More MediaLinks:
Ben on LinkedIn: https://www.linkedin.com/in/ben-webster-cha-91390181/Hotel Marcel: https://www.hotelmarcel.com/
For full show notes head to: https://themodernhotelier.com/episode/134
Follow on LinkedIn: https://www.linkedin.com/company/the-...
Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil... - Visa fler
