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  • This podcast was recorded on 15 April 2024 as the second session in CLI’s Legal GenAI Around the World Series.

    In this session Terri Mottershead, Executive Director at the Centre for Legal Innovation facilitated a discussion with three amazing panellists from India, Hong Kong and Singapore:

    Komal Gupta, Chief Innovation Officer, Cyril Amarchand Mangaldas (India) Sebastian Ko, General Counsel, DFX Labs (Hong Kong) Rajesh Sreenivasan, Head, Technology Media and Telecoms Practice, Rajah & Tann Singapore LLP; Co-Founder and Director, Rajah & Tann Technologies Pte Ltd and Rajah & Tann Cybersecurity Pte Ltd and CLI Advisory Board Member (Singapore)

    Topics covered included:

    How, where and why GenAI is being used in legal businesses and what’s driving/limiting adoption LLMs, the impact of RAGs, and the case for/against the decision to build or buy What capabilities are needed to deliver legal GenAI solutions today, tomorrow, and how to bridge the gaps What’s unique about the legal GenAI market in Hong Kong, India and Singapore

    If you would prefer to watch rather than listen to this episode, you’ll find the video in our CLI-Collaborate (CLIC) free Resource Hub here.

    Please join CLI’s free Legal GenAI Global Community for a lightly curated newsfeed on how legal GenAI is transforming the legal ecosystem.

  • This podcast was recorded on 12 March 2024 as the inaugural session in CLI’s Legal GenAI Around the World Series.

    In this session Terri Mottershead, Executive Director at the Centre for Legal Innovation facilitated a discussion with three amazing panellists from Australia + New Zealand:

    Matt Farrington, Senior Legal Counsel, Vice Chancellor’s Office, Victoria University of Wellington Caryn Sandler, Partner + Chief Knowledge and Innovation Officer, Gilbert + Tobin and Co-Chair, CLI Advisory Board Dominic Woolrych, Co-founder & CEO, Lawpath

    Topics covered included:

    How, where and why GenAI is being used in legal businesses and what’s driving the uptake LLMs, RAGs, hallucination and whether to build or buy What capabilities are needed to deliver legal GenAI solutions and the impact on legal businesses What’s unique about the legal GenAI market in Australia and New Zealand How legal GenAI is likely to evolve in 2024

    If you would prefer to watch rather than listen to this episode, you’ll find the video in our CLI-Collaborate (CLIC) free Resource Hub here.

    Please join CLI’s free Legal GenAI Global Community for a lightly curated newsfeed on how legal GenAI is transforming the legal ecosystem.

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  • This session has become an annual event for us and, this was a BIG year to review the world of legaltech, AI and innovation. So much has happened since ChatGPT exploded onto the market in November 2022. Its impact has been pervasive, even in an industry like legal which would not, in the past, have been described as agile.

    So, what changed in 2023? What stuck, what didn’t, and why? We welcomed back Caryn Sandler, Partner and Chief Knowledge & Innovation Officer at Gilbert + Tobin and Co-chair of the CLI Advisory Board; Graeme Grovum, Head of Legal Technology and Client Services at Allens; and Tessa van Duyn, CEO and Practice Leader at Moores, to discuss this and, we wrapped with a little crystal ball gazing into 2024 too!

    We started this session with identifying why GenAI has captured our attention, dominated every conference, meeting, and the media so completely. Then we moved into the nitty gritty of it all, identifying use cases, interrogating how tech stacks have changed, and how that is impacting the law firm business model (client relationships, billing, risk and value). And we spent a little time on the huge question around capabilities too – do we have them, what do they look like, and how we can bridge the gaps?

    There’s a lot going on in legal businesses right now, in all these areas, so we also explored how these businesses are strategising and planning for/in a market that is changing so rapidly and dramatically. That discussion took us to the next, how leaders/leadership are/is being reinvented for a new legal world, and that for many, this will involve a steep learning curve.

    We wrapped with what will come next, in the first month of 2024. While plans differed, one thing was certain, we all have to find the space to reflect, consider next steps, and find the calm in this AI storm.

    Thank you sooooo much Caryn, Graeme and Tessa – this is a session we look forward to every year and we’re certain you will too – don’t miss this one!

    If you would prefer to watch rather than listen to this podcast, you’ll find the video here.

    About the Future 50 Series

    In the Future 50 Series we’re chatting with legalpreneurs who, through their ideas and actions, are challenging and transforming legal BAU all around the world.

    If you would like to recommend people for this Series, please contact us at: [email protected].

  • In this session, we spoke with Beth Patterson, the Founder and Director of legal industry-focused tech consultancy, ESPconnect and an Adjunct Professor (Industry) at UTS Faculty of Law.

    Beth’s career has the distinctive hallmark of being groundbreaking. The depth and breadth of her experience in tech and legaltech, in tech companies and law firms, as a consultant and educator, means she has a highly practical, global and unique perspective on where AI in the legal industry is going today.

    Our discussion began with context - placing generative AI in the broader AI continuum - and moved into its impact on the legal industry. We are all still experimenting (testing and investing) in every industry, legal included, and we should be because there are still major issues with the tech that need to be worked out. However, what was also clear from our chat is the need for us to engage with the tech NOW because it’s not going away, not ever! Senior management in law firms know this (as do our clients) and they’re driving the engagement with it, something that makes this tech journey different from others.

    What AI will we end up with at the end of this journey? Beth opines it will be a portfolio - a combination of enterprise-wide tech and point solutions, with commercial models driving the selection of what you use, for what and when. But, integration will also remain key; data governance critical; and capabilities to identify pain points, choose and use/apply fit-for-purpose tech increasingly part of every solution and BAU.

    The opportunities with AI in legal are plentiful for those who jump in – new roles, new responsibilities, new practice areas (or expanded), new revenue streams, increasingly refined LLMs that do more and do it better – it’s a brave old and new world which we will embrace with FOMO (Fear of Missing Out) or JOMO (Joy of Missing Out) – you’ll definitely want to listen to or watch this session to see where you fall on the continuum!

    If you would prefer to watch rather than listen to this podcast, you’ll find the video here.

    Resources:

    Thomson Reuters Institute, Edge International, and ESPconnect: 2023 Australia: State of the Legal Market Report Thomson Reuters, Tech & the Law 2023 Report: Perceptions and Priorities The conference referred to it this session is CLI’s Legal Generative AI Summit 2023 (24 and 25 October) – you will find the video and podcast recordings here.

    About the Future 50 Series

    In the Future 50 Series, we’re chatting with legalpreneurs who, through their ideas and actions, are challenging and transforming legal BAU all around the world.

    If you would like to recommend people for this Series, please contact us at: [email protected].

  • In this session, we spoke with Jean Yang, the VP and Co-founder of Onit’s AI Center of Excellence. The Center is a note-worthy offering from a software vendor. Jean’s journey to Onit seems like it was a natural progression. A former practising lawyer from New Zealand, she has spent most of her career so far (there’s lots more still to come) at the leading edge of AI in legal and, that has now taken her to Onit in Austin, Texas.

    Our discussion focussed on the application of AI in legal - how much that has changed this past year; emerging trends in AI uptake; whether it’s realistic to expect definitive use cases right now; and the challenges, opportunities, needs, expectations and reality of the tech becoming pervasive/BAU in the legal world next year or maybe later - it’s hard to look too far ahead in this space right now but we did a little AI crystal ball gazing!

    If you would prefer to watch rather than listen to this podcast, you’ll find the video here.

    About the Future 50 Series

    In the Future 50 Series, we’re chatting with legalpreneurs who, through their ideas and actions, are challenging and transforming legal BAU all around the world.

    If you would like to recommend people for this Series, please contact us at: [email protected].

  • In this session, we spoke with Michele DeStefano about how we can approach change, manage it and leverage it for the benefit of lawyer and allied legal professional wellbeing, for our clients, and legal businesses.

    Michele knows a thing or two about this from her many roles as law professor, business founder, educator, consultant, and serial entrepreneur. Her work is visionary tempered with a strong dose of reality and, getting stuff done! Michele has been building the foundations, paving the road, and walking the talk of legal ecosystem transformation for many years and, helping others to do that successfully too.

    We discussed what it will take to change the legal industry, the BIG pieces of the change puzzle - lawyer mindset, human-centred design, multidisciplinary collaboration and culture. We also chatted about how to combine the pieces in a way that creates sustained agility in a VUCA (volatile, uncertain, complex and ambiguous) world, it can be found in her most recent book (one of many already published with more to come), The Leader Upheaval Handbook: Lead Teams on an Innovation & Collaboration Journey with the 3-4-5 Method.

    If you would prefer to watch rather than listen to this podcast, you’ll find the video here.

    About the Future 50 Series

    In the Future 50 Series, we’re chatting with legalpreneurs who, through their ideas and actions, are challenging and transforming legal BAU all around the world.

    If you would like to recommend people for this Series, please contact us at: [email protected].

  • It’s easy to get all caught up in the shiny new tech. It’s exciting and even a little mesmerizing, but the change it brings, demands and expects has a very real and human face too.

    In this podcast, Isabel Parker, Legal innovator, author and LawTech UK panel member closed out the Summit with her timely, important and candid reminder of the need to keep an unwavering focus on our humanity in a human+ legal world.

    This podcast was on Day Two of the CLI Legal Generative AI Summit 2023 on 25 October.

    If you would prefer to watch rather than listen to this episode, you’ll find the video in our CLI-Collaborate (CLIC) free Resource Hub here.

  • So much has happened in tech/AI and the legal world in a year! Will 2024 see GenAI being more impactful, less impactful, the same? And where, what, how and when will it impact?

    In this podcast, Caryn Sandler, Partner + Chief Knowledge and Innovation Officer at Gilbert + Tobin and CLI Advisory Board Co-Chair gazed into the crystal ball to help you get prepared, and discussed what’s next with these legal industry gurus:

    Stuart Fuller, Global Head of Legal Services and Asia-Pacific Regional Leader for Legal Services, KPMG Hilary Goodier, Partner and Co-Head, Ashurst Advance, Ashurst and CLI Advisory Board Member Uwais Iqbal, Founder, simplexico Rajesh Sreenivasan, Head, Technology Media and Telecoms Law Practice, Rajah & Tann Singapore LLP, Director & Co-Founder of Rajah & Tann Technologies Pte Ltd and Rajah & Tann Cybersecurity Pte Ltd, Board Member, Mediacorp Pte Ltd and CLI Advisory Board Member

    This podcast was on Day Two of the CLI Legal Generative AI Summit 2023 on 25 October.

    If you would prefer to watch rather than listen to this episode, you’ll find the video in our CLI-Collaborate (CLIC) free Resource Hub here.

  • We don’t have the capabilities we need to deliver legal services/products or solutions in a digital world. So what are legal educators doing about this and how quickly can they individually/collectively bridge the gap?

    In this podcast, Courtney Blackman, Head of Partnerships at Lander & Rogers discussed how legal education is changing in the face of GenAI with these leading academics and pracademics in law:

    Aaron Baer, Co-Founder and Corporate Law Instructor, 4L Academy Stephen Colbran, Head of the College of Law, Criminology and Justice, Dean of Law, CQUniversity Ann-Maree David, Executive Director, College of Law Queensland Tania Leiman, Professor & Dean of Law, College of Business, Government and Law, Flinders University

    This podcast was on Day Two of the CLI Legal Generative AI Summit 2023 on 25 October.

    If you would prefer to watch rather than listen to this episode, you’ll find the video in our CLI-Collaborate (CLIC) free Resource Hub here.

  • Gen AI has reinvented the legal workforce. We’re seeing old roles expand, new roles emerge and some disappear too. So how is the legal industry preparing for this? What are the new talent strategies, capabilities, perspectives, retrospectives and yes, everything in between?

    In this podcast, Sam Burrett, Legal Optimisation Consulting at MinterEllison explored the new world of legal talent with these fabulous ‘people centred’ innovators:

    Jan Christie, Director, Capability + Organisational Development, Gilbert + Tobin Schellie-Jayne (SJ) Price, Partner, Stirling & Rose and CLI Advisory Board Member Nam Truong, Digital + Innovation, Law Squared Tessa van Duyn, CEO and Practice Leader, Moores

    This podcast was on Day Two of the CLI Legal Generative AI Summit 2023 on 25 October.

    If you would prefer to watch rather than listen to this episode, you’ll find the video in our CLI-Collaborate (CLIC) free Resource Hub here.

    Resources mentioned in this episode:

    Harvard computer science course for lawyers OpenAI prompt engineering course An easier way to experience to functionality of semantic search
  • ChatGPT4 came after ChatGPT1 – getting from 1 to 4 and beyond took time, money, failure, frustration, resilience, agility, collaboration and multidisciplinary teamwork. These factors are all part of experimentation but they’re not typically hallmarks of the legal industry. So, how do we get from here to the new digital legal world?

    In this podcast, Michelle Mahoney, Executive Director Innovation at King & Wood Mallesons got into the nitty gritty of what experimentation means in legal and how GenAI is encouraging its integration into legal BAU in discussion with this incredible panel of legal experimenters:

    Gary Adler, Chief Digital Officer, MinterEllison Danielle Emerson, Senior Legal Transformation Manager, Herbert Smith Freehills Elliot White, Head of Innovation & Legal Technology, Addleshaw Goddard Dominic Woolrych, Co-founder & CEO, Lawpath

    This podcast was on Day One of the CLI Legal Generative AI Summit 2023 on 24 October.

    If you would prefer to watch rather than listen to this episode, you’ll find the video in our CLI-Collaborate (CLIC) free Resource Hub here.

  • What is the new and emerging role of regulatory authorities in a GenAI world? Who should be regulated (lawyers and paralegals)? Should the provision of legal services/products/solutions remain a duopoly? Should tech/AI competency be mandated? What does legal professional responsibility mean in contemporary legal practice?

    In this podcast, Terri Mottershead, Executive Director at the Centre for Legal Innovation was joined by this outstanding panel and discussed the role of regulation and regulators:

    Matthew Dunn, General Manager – Advocacy, Guidance and Governance, Queensland Law Society Catherine Gleeson, Barrister, NSW Bar Council Member and Deputy Chair of the NSW Bar News Committee Jeannie Paterson, Professor of Law, University of Melbourne and Co-Director, Centre for Artificial Intelligence and Digital Ethics (CAIDE), University of Melbourne Jennifer Shaw, Partner, Bartier Perry Lawyers and Panel Member of the NSW Law Society’s Professional Conduct Advisory Panel

    This podcast was on Day One of the CLI Legal Generative AI Summit 2023 on 24 October.

    If you would prefer to watch rather than listen to this episode, you’ll find the video in our CLI-Collaborate (CLIC) free Resource Hub here.

  • We’ve heard the stats and see every day the increasing and critical need to improve access to justice. There is much GenAI can do to help but it’s not a perfect solution, or is it?

    In this podcast, Maya Markovich, Executive Director and Co-founder of the Justice Technology Association and CLI Advisory Board member, analysed and discussed the impact of GenAI in A2J with an amazing panel of community legal sector, pro bono, and low bono specialists:

    Amy Burton, Head of Pro Bono, Mills Oakley and Managing Lawyer, Everyday Justice Laura Elliott, Pro Bono Senior Associate, DLA Piper Daniel Ghezelbash, Associate Professor, UNSW Law & Justice Noel Lim, Co-Founder and CEO, Anika Legal

    This podcast was on Day One of the CLI Legal Generative AI Summit 2023 on 24 October.

    If you would prefer to watch rather than listen to this episode, you’ll find the video in our CLI-Collaborate (CLIC) free Resource Hub here.

  • Will Generative AI destroy law firms? Only if lawyers are too fixed in their ways to see the possibilities that lie beyond who we've always been and what we've always done.

    In this podcast, globally renowned legal commentator Jordan Furlong, Principal at Law21, unpacked the challenges and opportunities of a GenAI-fuelled and human-centred legal world, one that is new, different and completely re-envisioned!

    This podcast was on Day One of the CLI Legal Generative AI Summit 2023 on 24 October.

    If you would prefer to watch rather than listen to this episode, you’ll find the video in our CLI-Collaborate (CLIC) free Resource Hub here.

  • Generative AI has dominated tech meetings, conversations, debates and demonstrations this year. We’ve been impressed, intimidated, inspired and disillusioned by the tech, so now almost a year since ChatGPT launched, is GenAI REALLY a game-changer? Is it the ultimate catalyst and influencer? Can it/should it sustain its impact on the legal world through pivotal roles like legal ops?

    In this podcast, legal ops legend Mary O’Carroll, Chief Community Officer at Ironclad, Inc. and Co-Founder of the Corporate Legal Operations Consortium (CLOC) shared her thoughts, experiences and use cases in response to those questions…as well as launching the Summit!

    This episode was on Day One of the CLI Legal Generative AI Summit 2023 on 24 October.

    If you would prefer to watch rather than listen to this episode, you’ll find the video in our CLI-Collaborate (CLIC) free Resource Hub here.

  • It’s been almost a year since ChatGPT launched! For many of us, that opened the door to a new world – new concepts, new terms, confusion, frustration, exhilaration – a whole lot of stuff to understand, implement and manage. We needed guidance but the sort that shines a light on where to go and doesn’t require us to build the flashlight first.

    It takes a special combination of capabilities to do that, not everyone has them but determining who does, who doesn’t, and asking the right questions to engage the right person to assist can be hard, especially in new and emerging areas of expertise. Get the match right, and it can jump a legal business ahead in leaps and bounds. Get it wrong, and it will do the opposite but worse, create a culture of inertia that can last for years.

    We spoke with someone who knows all about that, Josh Kubicki, the Co-founder and Business Designer of Bold Duck Studio and author of The Brainyacts Generative AI Newsletter. Josh’s deep experience in the legal ecosystem most particularly in advising on, leading, and delivering legal services done differently, qualifies him as someone who knows what it takes to make a contemporary legal business work and who it takes to do that too.

    Josh’s work in the legal generative AI space is outstanding. He has combined his passion for tech, design, education, writing, and innovation with an entrepreneurial flare to produce a powerhouse of resources (check out The Brainyacts website) - videos, blogs, newsletters, checklists - to help the legal world embrace generative AI.

    We spoke with Josh about one of his many projects, the AI Expert Checklist – it’s like a mini-CV for your next AI presenter so you can be sure to engage someone who really knows their stuff. In so many ways it typifies the work Josh is doing in this space – pragmatic, thoughtful, insightful, user-friendly, cutting-edge, and ground breaking – we know you’re going to enjoy this conversation just as much as we did!

    If you would prefer to watch rather than listen to this podcast, you’ll find the video here.

    About the Future 50 Series

    In the Future 50 Series we’re chatting with legalpreneurs who, through their ideas and actions, are challenging and transforming legal BAU all around the world.

    If you would like to recommend people for this Series, please contact us at: [email protected].

  • The title of Marshall Goldsmith’s book (2007) “What Got You Here Won't Get You There,” has become a mantra for change and with good reason – it’s true – we can’t do things differently until we think about and approach them differently. That mindset shift, changing the way we think and do, has never had higher stakes or been more in demand than now, as the legal industry embraces AI.

    Embracing change doesn’t come easily. It needs to start early. It often starts small and grows. It can be a team builder, collaboration opportunity, and produce unanticipated, positive outcomes. It can start as an idea over coffee. It will develop if it is given the space to breath and is supported by leaders with open minds and an excitement about experimentation. The Lander & Rogers AI Clinical Placement Program in collaboration with Monash University Law School (Dr. Jacqueline Weinberg) is the proof of that concept!

    We spoke with Courtney Blackman, Head of Partnerships at Lander & Rogers in Australia and the firm’s lead for the Clinic – an experiment and pilot program from the outset, focussed on providing real world experience for law students in what AI can (and can’t do) in a law firm and, identifying use cases the firm could take forward in the process. It’s an amazing law school/legal industry collaboration in experiential learning that has created a unique experience for everyone involved and, we’re very certain, this will be the first of many more amazing AI clinics to come!

    If you would prefer to watch rather than listen to this podcast, you’ll find the video here.

    About the Future 50 Series

    In the Future 50 Series we’re chatting with legalpreneurs who, through their ideas and actions, are challenging and transforming legal BAU all around the world.

    If you would like to recommend people for this Series, please contact us at: [email protected].

  • Generative AI has changed the world of legal work forever! That’s a big statement but, we’re seeing proofs of concept daily in multiple services, products and solutions from all types of legal businesses.

    Those engaging with the tech are building the bridges from concept to implementation. It requires work and, in some cases, lots of it. It starts with getting everyone involved and, it won’t end, ever – that’s the exciting, exhausting and amazing part about it, this tech is very much about ongoing change, transformation and improvement/experimentation.

    In this session, in the Future 50 Series of the CLI Legalpreneurs Spotlight, we chatted with Lisa Kozaris, Chief Innovation and Legal Solutions Officer at Allens in Australia about all things emerging tech and how to implement it in a law firm. Lisa’s background in law and curiosity about how it intersects with tech, has turned into a passion, dedication, and practical approach to inspiring others to embrace it.

    We spoke about some of the important factors to consider in the tech implementation journey like the need for clear guidelines about how to use it; the benefits of encouraging everyone, everywhere to engage with it; the opportunity to showcase talent and outcomes using a multi-disciplinary team collaborative approach to solutions; making sure people feel empowered and excited about unlocking their creativity; then taking time to review and reflect on what to take forward.

    Lisa and her team have established a blueprint for change, transformation and continuous improvement/experimentation for the firm. It’s an inclusive measured approach, founded on a deep understanding of the challenges and opportunities of tech but, at the same time, focussed squarely on next practices and creating a “new digital front door” for their clients. Airlie, Allens recently launched enterprise version of OpenAI's ChatGPT developed with Microsoft and built on Microsoft's Azure platform, is a recent case in point that we spoke about, and we’re sure it definitely won’t be the last!

    If you would prefer to watch rather than listen to this podcast, you’ll find the video here.

    About the Future 50 Series

    In the Future 50 Series we’re chatting with legalpreneurs who, through their ideas and actions, are challenging and transforming legal BAU all around the world.

    If you would like to recommend people for this Series, please contact us at: [email protected].

  • No matter what industry you put under the microscope or where you turn right now, there are gaps in digital literacy. Tech and AI are evolving at an unprecedented pace. Legal has and will come under increased scrutiny to keep up to remain relevant. And what that means is upskilling or reskilling on a scale we have never seen before. The legal world is not ready for this, not by a long shot.

    We won’t close the digital literacy gap doing legal education the same way, in the same places – we need to do legal education differently and for a new generation - generation AI!

    In this session in the Future 50 Series of the CLI Legalpreneurs Spotlight, we chatted with Abdi Shayesteh, the CEO & Founder of AltaClaro. Abdi’s background as a teenage entrepreneur, lawyer, and innovator led him to think differently about legal education and then, with his team of education, tech, and subject area specialists, reinvent it!

    AltaClaro is leading the way in a new type of experiential legal education – a collaboration with industry partners laser focussed on agile program development, leveraging tech and upskilling/reskilling in person, in small groups, at scale. In the example we spoke about, what started as a conversation over coffee has turned into a suite of programs aimed at bridging the gap in digital literacy for lawyers and allied legal professionals.

    If you would prefer to watch rather than listen to this podcast, you’ll find the video here.

    About the Future 50 Series

    In the Future 50 Series we’re chatting with legalpreneurs who, through their ideas and actions, are challenging and transforming legal BAU all around the world.

    If you would like to recommend people for this Series, please contact us at: [email protected]

  • This podcast was delivered on 25 August 2023 and is the ninth and final session in CLI’s AI for Legal Series.

    In this session Lisa Crosbie, Technology Evangelist and Amanda Fajerman, Engagement Manager, both at Barhead discussed Driving your business forward with Microsoft Copilot.

    Topics covered included:

    What is Microsoft Copilot? Where will Microsoft Copilot be available? When will Microsoft Copilot be available? The need to be ready for Microsoft Copilot How to drive your business forward with Microsoft Copilot Reduce your digital debt Audit your context, knowledge and information sources Update your MS Knowledge and Governance Framework Prepare your workforce Embed ‘productivity efficiency’ mindsets

    Resources

    CLI Legal Generative AI LinkedIn Group CLI Generative AI Initiative

    If you would prefer to watch rather than listen to this episode, you’ll find the video in our CLI-Collaborate (CLIC) free Resource Hub here.