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  • A value-added audit approach is an important add-on to your career as an auditor. Certification bodies, audited organizations and other stakeholders root for value added audits.

    First, recognize that every company must compete every day, every hour and competition is fierce.

    Second, do not interfere with the agility and adaptability of the company to compete successfully.

    A very important third base: What is the value that your finding is providing?

    And fourth, validate the value that you try to convey, so the audited organization can help you to target your intended value with precision and help them to be precise when addressing your finding.

     Remember, this value-added approach is an add on to your normal auditing techniques.

    My dear ISO coach, think about what I just told you, make an effort to always keep in mind the importance of a profitable and competitive business and the need to have a management system that support your customer in a competitive environment. I assure you that you will be very successful.

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    Send me your questions or let us know any other theme that you are interested in. Email us at [email protected]

    You can visit us at www.theisocoach.com

    do not forget to give us a great review in your favorite podcast player.

    Episode production:

    Audio Intro: Upbeat Party by Scott Holmes Copyright: Creative Commons Attribution-NonCommercial-NoDerivatives 4.0: http://creativecommons.org/licenses/by-nc-nd/4.0/

    Audio middle: Elevation by Joseph McDade https://josephmcdade.com/music/elevation

    Audio Outro: Inspirational outlook by Scott Holmes Copyright: Creative Commons Attribution-NonCommercial-NoDerivatives 4.0: http://creativecommons.org/licenses/by-nc-nd/4.0/

  • Virtual auditing is not the same as remote auditing. A virtual audit is when you audit a virtual process. If you are familiar with the American Society for Quality ASQ and if you are interested in virtual auditing, you may have read my article in the ASQ magazine this July 2020. Send us an email to [email protected] to request a copy.

    Today, you walk into an offshore platform and see this huge infrastructure with hundreds of valves, pipes, sensors, PLC etc working altogether and only a handful of people managing all of them in a control room. Similar situation happens in a distribution company, which receives online orders and supply those orders from different parts of the world. The common characteristic in these scenarios is the critical role of digital programs.

    There are different levels of virtual. Normally you will find virtual processes interacting with traditional, analog, brick and mortar processes. For example, even a virtual process of distributing items from several warehouses around the country involves a mix of digital processes such as order offering, order taking, order planning, inventory management, etc and traditional trucking services, visual inspection of products and shipments.  Another example is the cement company with mixing, and milling processes interconnected with digital processes connecting the operations control room with a quality laboratory to make sure that quality and production are working together to achieve the required product.

    Here it is what matters: These digital or virtual processes take decisions based on a program that was planned by people that I will call programmers these processes are executed and monitored by other people that I will call operational people.

    Now if you really want to audit this virtual environment you have to be aware of its components. Auditing a virtual process is not that complex if you follow these 5 elements that I described to you in this episode. It is just a matter of making the right questions, about the things that matter in a virtual environment, and above all, understand the virtual process,

    the 5 elements in a value added Virtual Audit:

    ONE what decisions is the virtual process taking,

    TWO The Program ---how is the program designed, how is it executed and monitored?,

    THREE the hardware,

    FOUR the people and

    FIVE the data, which is the blood of the program.

    SUBSCRIBE to The ISO Coach Podcast in your Podcast player, so you can receive notifications of new episodes.

    Send me your questions or let us know any other theme that you are interested in. Email us at [email protected]

    You can visit us at www.theisocoach.com

    do not forget to give us a great review in your favorite podcast player.

    Episode production:

    Audio Intro: Upbeat Party by Scott Holmes Copyright: Creative Commons Attribution-NonCommercial-NoDerivatives 4.0: http://creativecommons.org/licenses/by-nc-nd/4.0/

    Audio Outro: Inspirational outlook by Scott Holmes Copyright: Creative Commons Attribution-NonCommercial-NoDerivatives 4.0: http://creativecommons.org/licenses/by-nc-nd/4.0/

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  • In this episode, you will find fundamentals on the use and selection of Information and communication technologies. Send us your questions to [email protected]

    It is important to understand the role of technology in our new reality of social distancing and then apply it to our management system remote auditing. Sheronda is an international player in management systems. Her input is fresh, fun, and pertinent. I think you will enjoy to hear her input on the use of ICT.

    do not forget to give us a great review in your favorite podcast player.

    Episode production:

    Audio Intro: Upbeat Party by Scott Holmes Copyright: Creative Commons Attribution-NonCommercial-NoDerivatives 4.0: http://creativecommons.org/licenses/by-nc-nd/4.0/

    Audio Outro: Inspirational outlook by Scott Holmes Copyright: Creative Commons Attribution-NonCommercial-NoDerivatives 4.0: http://creativecommons.org/licenses/by-nc-nd/4.0/

  • The remote audit method is included within ISO 19011 Guidelines for auditing management systems. In this episode, you will hear from the Chair of ISO Project Committee 302 about critical and impactful aspects of remote auditing. Denise Robitaille made a comprehensive conversation about her work as Chair when updating ISO 19011 coordinating the participation of dozens of countries for this auditing document. Denise goes to describe what we all should be aware of regarding the use of this method and also what are the risks, which may be the most impactful in achieving the audit objectives.

    If you are new or if you are very experienced auditor or consultant, this insights and comprehensive conversation will add value to you think base.

    SUBSCRIBE to The ISO Coach Podcast in your Podcast player, so you can receive notifications of new episodes.

    Send me your questions or let us know any other theme that you are interested in. Email us at [email protected]

    You can visit us at www.theisocoach.com

    do not forget to give us a great review in your favorite podcast player.

    Episode production:

    Audio Intro: Upbeat Party by Scott Holmes Copyright: Creative Commons Attribution-NonCommercial-NoDerivatives 4.0: http://creativecommons.org/licenses/by-nc-nd/4.0/

    Audio Outro: Inspirational outlook by Scott Holmes Copyright: Creative Commons Attribution-NonCommercial-NoDerivatives 4.0: http://creativecommons.org/licenses/by-nc-nd/4.0/