Avsnitt
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In this episode, Ian speaks with Colin Rule, CEO of ODR.com, about the upcoming ODR2026.org conference taking place on June 11, 2026 (also surrounded by other events on June 10, June 12 (the Arbitration and Mediation in the Age of AI conference) and the VibeODR.com hackathon on June 13th).
For more information about the conference, visit http://odr2026.org. The full agenda is available here.
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In this episode Ian chats with Professor Janet Martinez and Professor Amy Schmitz about their new book Digital Dispute Systems Design: Using Technology in Preventing and Resolving Conflicts. Professor Amy J. Schmitz is a full professor at The Ohio State Moritz College of Law and Program on Dispute Resolution as the John Deaver Drinko-Baker & Hostetler Endowed Chair in Law and a Co-Director of the Translational Data Analytics Institute (TDAI) CoP for Responsible Data Science at The Ohio State University. She is a prolific author in the fields of dispute resolution, online dispute resolution dispute systems design, arbitration, and consumer protection. Dr Janet Martinez is Senior Lecturer Emerita and retired from serving as Director of the Martin Daniel Gould Center for Conflict Resolution at Stanford Law School since 2004. Janet taught courses in negotiation, advanced negotiation (public policy, transactions, international), dispute system design, and alternative dispute resolution law and policy. She was Senior Consultant for the Consensus Building Institute in Cambridge, Massachusetts, a nonprofit devoted to conflict resolution worldwide, including facilitating a series of policy dialogues in international trade and climate change; she now serves on the board of directors. She, too, is a prolific author in ODR and DSD. Here’s a link to the book and to more extensive bio information for both authors: https://aspenpublishing.com/products/schmitz-digitaldisputesystemdesign?srsltid=AfmBOooxJsQfFY7FzJ7s6M7XhxqYmsJiPIpL5CSowQh5j5_m5UF46zJI&variant=47659483070744
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Saknas det avsnitt?
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In this episode Ian speaks with Dr. Pablo Cortés, who is a full professor with a chair in Civil Justice at Leicester Law School, in the UK, where he teaches and conducts research in the field of Alternative Dispute Resolution (ADR), civil procedure and consumer law. He is also an online arbitrator-adjudicator for CEDR’s aviation, telecommunications and water disputes schemes. He has published widely in the field of technology and dispute resolution, including The Law of Consumer Redress (Cambridge University Press, 2018) and prior to that he edited The New Regulatory Framework for Consumer Dispute Resolution (Oxford University Press, 2016).
He has now written, for Cambridge University Press, Dispute Resolution Processes in England and Wales: Justice, Settlement and Technology; and has published a co-edited volume, Digitalization and Artificial Intelligence in Courts (OUP, 2025). Of interest to this conversation is his soon-to-be-published paper, “Lex Obscura: The Emergence of Civil Justice Beyond the State in Darknet Markets.”
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In this episode Ian chats with ODR leaders Dan Rainey, Leah Wing, and Chris Draper to talk about their new book (also written with Scott Cooper) entitled Governing Artificial Intelligence, part of the Issues in Online Dispute Resolution series from Brill Publishing.
About the book:
"As we face the profound and rapidly expanding impacts of artificial intelligence, ethical and practical questions arise for harnessing it effectively while preventing its worst externalities. Governing Al examines the two main avenues for providing guidance to AI developers and users: regulation/legislation and international and professional standards. Along with an overview of both pathways, an in-depth case study is provided and key questions are raised and suggestions offered. Ultimately, the argument is made that neither regulation/legislation, nor standards alone can effectively govern Al development and use; rather, coordination among government entities, international standards organizations, and international professional standards will be the most effective approach to governance."
Learn more: https://www.amazon.com/Governing-Artificial-Intelligence-Dispute-Resolution/dp/9004736298
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In this episode, Ian interviews ODR pioneer John Helie. John founded ConflictNet in 1988 as a communication forum and information sharing network for the Conflict Resolution Practitioners community, and in 1996 co-founded Mediate.com with Jim Melamed (who was interviewed on the last podcast). He also co-founded OnlineResolution.com, one of the first ODR providers, in 2000. A trained mediator and facilitator, John pioneered work with online conflict and communication from the earliest days of the Internet.
More about John:
https://mediate.com/author/john-helie/https://mediate.com/special-episode-interview-with-mediate-com-co-founder-john-helie/John's address on the occasion of his receiving the Mary Parker Follett award from the Association for Conflict Resolution: https://www.youtube.com/watch?v=HPtYyDm0Jig -
Jim will be known to many of you as co-founder, in 1996, and former CEO of mediate.com until 2020 (at which point he handed over the reins to Colin Rule). He is currently Board Chair and General Counsel for Resourceful Internet Solutions, Inc. (RIS), home to Mediate.com, Arbitrate.com, ODR.com and other leading dispute resolution sites.
Before Mediate.com, Jim founded The Mediation Center in Eugene, Oregon in 1983 and served as Executive Director of the Academy of Family Mediators (AFM) from 1987 to 1993. Jim was also the first President and Executive Director of the Oregon Mediation Association (1985-86).
Jim’s undergraduate degree is in psychology from Stanford University and his law degree is from the University of Oregon.
Jim has received the following awards: The Oregon Mediation Association’s 2003 Award for Excellence and 2020 Lifetime Achievement Award; The Oregon State Bar’s 2006 Sidney Lezak Award of Excellence; The Association for Conflict Resolution (ACR) 2007 John Haynes Distinguished Mediator Award; and The 2012 Academy of Professional Family Mediators (APFM) “Getting To Yes” Award and 2018 APFM first Outstanding Mediator Award.
More about Jim: https://mediate.com/author/jim-melamed/
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In this episode, Ian speaks with Rory Kingan, CEO of Eperoto, a legal tech company based in Sweden that helps lawyers assess cases more effectively and give clients greater clarity into litigation risk.
Originally from Auckland, New Zealand, Rory began his career in Wellington with PricewaterhouseCoopers, building New Zealand’s digital land title system. He moved to London and consulted for several years for Freshfields, Reuters, and GlaxoSmithKline, among others. He later co-founded a legal tech startup Priory Solutions, building products for large law firms to manage their subscriptions and knowledge requests — software used by most of the large US and UK firms.
After selling that company, Rory relocated to Sweden and invested in several tech startups, including Eperoto. In 2024, he took the helm as CEO, leading its international expansion and championing the use of decision analysis for greater clarity into dispute risk.
Links mentioned in the podcast:
Rory’s LinkedIn: https://linkedin.com/in/rory-kingan/Eperoto: https://eperoto.comVideo walk-through of Eperoto: https://www.youtube.com/watch?v=XQL18BcwmEoLand Information NZ: https://www.linz.govt.nz -
In this episode Ian interviews Dr. Sara Hourani, a Senior Lecturer in Law at the School of Law, Middlesex University London. She also holds a Visiting Lectureship at the School of Law, Aix-Marseille University (France).
Sara received an LLB degree from Grenoble II University (France), an LLM in International Trade Law and a PhD in Law from the University of Essex (UK). She was granted the prestigious UK Arts and Humanities Research Council (AHRC) PhD scholarship to pursue her doctoral studies and has been the recipient of different grants and awards to carry out her research since.
Sara’s research examines the impact of automation introduced through new technologies, such as blockchain, smart contracts and artificial intelligence, on international commercial arbitration systems. Her work on the topic analyses the implications of such automation on access to justice and due process amongst other issues.
She has presented this work at numerous conferences and seminars and has published this work in various forms, including a co-edited book titled ‘Access to Justice in Arbitration: Concept, Context and Practice’ published by Wolters Kluwer in 2020.
For further information, see Sara’s bio page at: https://www.mdx.ac.uk/about-us/our-people/staff-directory/dr-sara-hourani/ and https://odr.info/sara-hourani/
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In this episode, the tables are turned a bit: NCTDR Executive Director Leah Wing interviews Ian about the trends and themes he's observed over the first 35 podcasts, following on Ian's retrospective from the 2025 ODR Forum in London.
Leah is Senior Lecturer II on the faculty in the Legal Studies Program where she has taught since 1993 and she is on the Steering Committee of The Center for Justice, Law, and Societies. Her teaching and research utilize law and society scholarship, to interrogate the relationship between disputing and justice. Her areas of concentration are the impact of inequality and technology on the transformation of conflict and furtherance of justice through dispute resolution processes in offline and online geographies. Her current research projects include AI, ethics and dispute resolution, crowdsourcing and spatial justice, technological responses to disaster and digital harm doing. She completed three National Science Foundation funded research projects on online dispute resolution with multidisciplinary and multi-institutional research teams.
Leah is Director of the National Center for Technology and Dispute Resolution (NCTDR), Past President and founding board member of the International Council for Online Dispute Resolution (ICODR), serves on the editorial boards of the International Journal of Online Dispute Resolution and Conflict Resolution Quarterly, and has served two terms on the Association of Conflict Resolution Board of Directors.
About Leah: https://www.umass.edu/political-science/about/directory/leah-wing
About NCTDR: http://odr.info
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In this episode of the ICODR podcast Ian interviews Dr. Chris Draper, Managing Director of Trokt, on the evolution of technology, AI, and ODR.
Chris Draper is based in Des Moines, Iowa. Chris received his Bachelor of Science in Mechanical Engineering from the University of California at Berkeley and his Doctor of Philosophy from the University of Glasgow. He is also a Venture Partner with VU Venture Partners in San Francisco, California. Chris’ ‘mission’ lies in reducing the operational risk of how humans interface with technology systems. To this end, he focuses on the development and delivery of technologies that help equitably resolve and avoid disputes ranging from labor relations to construction arbitration, financial compliance and to special needs education.
Trokt is a platform designed to optimise the use of digital technologies - to ‘reduce the clutter’ - in managing workflow, negotiations, and the avoidance of digital fraud.
Chris is also Co-Chair of the American Bar Association’s Section of Dispute Resolution Technology Committee.
more on Chris: https://odr.info/chris-draper/more on Trokt: https://www.trokt.com/ -
In this episode of the ICODR podcast Ian interviews REDEK CEO Nicolás Lozada on his evolving work in financial inclusion, empowerment, and ODR in Colombia.
Nicolás Lozada is a lawyer with a strong academic and professional background in LegalTech, Online Dispute Resolution (ODR), and international law. He is the founder of CREO, a financial inclusion platform that empowers women in informal transactions, and REDEK [https://www.redek.co/], Colombia's first startup focused on Digital Justice and Online Dispute Resolution. His approach combines technological innovation and law to transform justice systems and resolve disputes more efficiently and accessibly.
He is a member of the National Center for Technology and Dispute Resolution (NCTDR) and an arbitrator on the APEC e-BRAM online dispute resolution panel. Colombia appointed him to the United Nations Commission on International Trade Law (UNCITRAL) Working Group III, where he contributed to key initiatives in online dispute resolution and e-commerce.
With master's degrees in Law and the Global Economy from New York University and in International and Comparative Law from the National University of Singapore, Nicolás is a recognised expert and advocate for ODR and LegalTech tools. I see too - on the Singapore connection - that Redek has been a consultant to the Monetary Authority of Singapore on Online Dispute Resolution (ODR) for crypto assets and consulting on the impact of generative AI on financial derivatives.
He has served as a consultant, lecturer, and professor at universities such as Externado de Colombia, Javeriana, de la Sabana, del Rosario, ICESI, and Santo Tomás, addressing topics related to arbitration, international business, foreign investment, and digital dispute resolution.
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In this episode of the ICODR podcast Ian interviews ODR pioneer Graham Ross about the 2025 ODR Forum he's hosting in London April 29-30 (more information at odr2025.org).
About Graham
Graham is Founder and President of TheMediationRoom.com. He is a UK lawyer and mediator with over 20 years experience in IT and the law. Graham is the author of legal application software (accounts and time recording) and the founder of LAWTEL, the popular web-based legal information update service.
He co-founded the first ODR service in the UK, WeCanSettle, and designed the blind bidding software at the heart of the system. Graham subsequently founded TheMediationRoom.com, for whom he designed their online mediation platform.
Graham speaks regularly at international conferences on the impact of the law on the Internet and e-commerce and on the application of technology to ADR. Graham was host of the 5th International Conference on Online Dispute Resolution held in Liverpool, UK, in 2007. And one key reason for talking with Graham is that he will again be hosting - or co-hosting - the annual ODR Forum (ODR2025.org), this time in London in April this year.
Graham has been at the heart of ODR developments, not least through his ongoing commitment to the Board of ICODR and their work on standards for ODR.
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In this episode of the ICODR podcast Ian speaks with Lissa Gerking of the Federal Bar Association in Brussels, and Chair in Civil Law, German, European and International Civil Procedure at the Leibniz University Hannover. They discuss how the digital transformation of justice can reduce the focus on the core principle of a fair trial, sidelining several procedurally important aspects of in person hearings. ODR's global adoption is being driven primarily by efficiency, but that efficiency may be achieved at the expense of justice. Fast justice is not always better justice.
Every society is different, with different stakeholders -- and litigants may have different levels of digital literacy in different countries. There may also be issues around the quality internet access available to individuals, challenges around distinguishing safe and unsafe online locations, and accessing safe and secure places to engage in online processes. If we are to effectively design a new justice system that leverages technology, we must remain cognizant of these challenges around access. awareness, and understanding of technology.
More information about Lissa:https://www.linkedin.com/in/lissa-gerking-689061160/?originalSubdomain=de
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In this episode of the ICODR podcast Ian speaks with Ayelet Sela, lecturer at the Faculty of Law in Bar Ilan University. Dr. Sela’s scholarship and teaching revolve around dispute system design, law and technology, courts, and empirical legal studies. Her recent academic work focuses on procedural design, procedural justice and access to justice in online courts and tribunals as well as in hybrid (remote) proceedings. She is particularly interested in exploring how the justice system can best serve self-represented individuals in these contexts. In addition, Dr. Sela collaborates with data scientists on the application of machine learning methods to legal data and studies questions related to the use of AI tools in governance mechanisms and judicial contexts.
Previously, Dr. Sela was a senior fellow of the Jean Monett Center on Digital Governance, a founding member of the BIU LawData Lab, and a member of the Bar-Ilan University Data Science Institute. She also clerked for the Honorable Justice Eliezer Rivlin in the Israeli Supreme Court and worked as an auditor for the Israeli Ministry of Justice. Dr. Sela holds a JSD and JSM from Stanford Law School and an LL.B and “Amirim” Honors Program diploma from the Hebrew University in Jerusalem.
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In this part two episode of the ICODR podcast Ian speaks with Clare Fowler, Executive Vice President of Mediate.com, on the ethical ramifications of using AI in dispute resolution.
Clare Fowler is Executive Vice-President and Managing Editor at Mediate.com, as well as a professor at the University of Oregon and a practicing workplace mediator. Clare received her Master's of Dispute Resolution from the Straus Institute for Dispute Resolution at the Pepperdine University School of Law and her Doctorate in Organizational Leadership, focused on reducing workplace conflicts, from Pepperdine University School of Education. Clare also coordinated the career development program for The Straus Institute dispute resolution students. In 2023, Clare published Rising Above Office Conflict: The Light-Hearted Guide for the Heavy-Hearted Employee.
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In this episode of the ICODR podcast Ian speaks with Clare Fowler, Executive Vice President of Mediate.com, on the future of AI and ODR, and the new International Bar Association standards for using AI in dispute resolution.
Clare Fowler is Executive Vice-President and Managing Editor at Mediate.com, as well as a professor at the University of Oregon and a practicing workplace mediator. Clare received her Master's of Dispute Resolution from the Straus Institute for Dispute Resolution at the Pepperdine University School of Law and her Doctorate in Organizational Leadership, focused on reducing workplace conflicts, from Pepperdine University School of Education. Clare also coordinated the career development program for The Straus Institute dispute resolution students. In 2023, Clare published Rising Above Office Conflict: The Light-Hearted Guide for the Heavy-Hearted Employee.
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In this episode of the ICODR podcast Ian speaks with Zbynek Loebl and Leah Wing about the 2024 ODR Forum, which took place in Prague June 5-6, 2024. Zbynek is of counsel at PRK Partners in Prague. He specialises in the field of Internet law and legal aspects of ICT and technology projects. With extensive experience in internet law, convergent services, electronic communications, e-commerce, personal data protection, cyber security and intellectual property, he has been a pioneer in the field of ODR for twenty years. Zbynek is a fellow of The National Center for Technology and Dispute Resolution (NCTDR). He has also participated in a number of international projects related to cross-border online dispute resolution. He is an author of a book Designing Online Courts (The Future Of Justice Is Open To All), Kluwer Law International, 2019. Leah is a Professor at the University of Massachusetts-Amherst, as well as the Director of the National Center for Technology and Dispute Resolution (NCTDR). Leah heads the Ethical Principles for Online Dispute Resolution initiative of NCTDR and serves on the ABA Online Dispute Resolution (ODR) Standards Taskforce and the ABA Technology Committee. Leah has taught dispute resolution since 1993 and served as a researcher on early experiments in online dispute resolution. Leah is on the editorial boards of the International Journal of Online Dispute Resolution and of Conflict Resolution Quarterly, served two terms on the Association of Conflict Resolution Board of Directors, and is on the advisory board of ODREurope. Leah is also the founding director of the Social Justice Mediation Institute.
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In this episode of the ICODR podcast Ian speaks with Zbynek Loebl, of counsel at PRK Partners in Prague, and host of the upcoming ODR Forum meeting http://odr2024.org .
Zbynek Loebl specialises in the field of Internet law and legal aspects of ICT and technology projects. A specialist in internet law, convergent services, electronic communications, e-commerce, personal data protection, cyber security and intellectual property, he has been a pioneer in the field of ODR for twenty years.
Zbynek worked at IT Law Europe, a free association of lawyers specialised in modern technologies law from its onset; he was the only lawyer from Central Europe. For several years, he was the Czech representative to the International Technology Law Association. Zbynek is a fellow of The National Center for Technology and Dispute Resolution (NCTDR). He has also participated in a number of international projects related to cross-border online dispute resolution.
He is a Panellist of the WIPO Arbitration and Mediation Center in Geneva for the resolution of domain name disputes under the Uniform Domain Name Dispute Resolution Policy (UDRP) and of the Arbitration Court Attached to the Economic Chamber of the Czech Republic and Agricultural Chamber of the Czech Republic both for disputes related to .eu domain names and in standard arbitration proceedings.
Zbynek is an author of a book Designing Online Courts (The Future Of Justice Is Open To All), Kluwer Law International, 2019.
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In this episode of the ICODR podcast Ian speaks with Dr. Sanjana Hattotuwa, pioneer in ICT for peacebuilding and citizen journalism. Dr Sanjana Hattotuwa has recently returned to Sri Lanka after a several years in New Zealand where he completed his doctorate at Otago University with a thesis on "Liking hate? Social media, politics, and conflict in Sri Lanka." He has also been Research Director with the Disinformation Project [https://thedisinfoproject.org/] Since 2001, Sanjana has been at the forefront of pioneering the integration of technology into peacebuilding initiatives. In 2007, he founded and continued to curate until June 2020, the award-winning Groundviews [https://groundviews.org/], Sri Lanka's first citizen journalism website. His expertise extends beyond Sri Lanka, and South Asia, and covers work in five continents for over two decades, working on civic media, information disorders, new media literacy, web activism, digital security, and online advocacy. Since 2006, Sanjana has been Special Adviser to the ICT for Peace Foundation [https://ict4peace.org/activities/], with a focus on providing strategic insights and guidance in the deployment of ICTs for the intricate facets of crisis early warning, prevention, management, and recovery. Between 2002 and 2020, Sanjana was Senior Researcher, Centre for Policy Alternatives [https://www.cpalanka.org/] with a focus on secure strategies for online and mobile communication. In 2002, he played a pivotal role as a lead architect in devising an online negotiation platform, and related information support systems that bolstered crucial engagements, and research surrounding the Track 1, 2, and 2.5 ceasefire agreement processes.
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In this episode Ian chats with Janet Martinez, Senior Lecturer - Emeritus and retired Director of the Martin Daniel Gould Center for Conflict Resolution at Stanford Law School. Janet taught negotiation, advanced negotiation, dispute systems design, and ADR law and policy. She practiced corporate law for ten years in San Francisco, latterly as Senior Counsel for McKesson Corporation’s acquisitions and divestitures. She was Senior Consultant for the Consensus Building Institute in Cambridge, Massachusetts, where she now serves on the board of directors. Janet does corporate executive negotiation trainings with LaxSebenius Negotiation Group, as well as with law firms in North America and abroad. Dr. Martinez received her B.S. in Bacteriology from Washington State University, J.D. from Golden Gate University, M.P.A. from Harvard University, and Ph.D. from Massachusetts Institute of Technology. Janet has published extensively in the ODR field, with a strong focus on the design of ODR systems and, in particular, ethical ODR systems. Her work includes Dispute System Design: Preventing, Managing, and Resolving Conflict (Stanford University Press, 2020); “ODR and Innovation in the U.S.”, with Amy Schmitz, in the major text on ODR, Online Dispute Resolution: Theory and Practice. A Treatise on Technology and Dispute Resolution; and “Designing Ethical Online Dispute Systems: The Rise of the Fourth Party,” with Colin Rule. She and Amy Schmitz also have a forthcoming book, Digital Dispute System Design. More on Jan:https://law.stanford.edu/directory/janet-martinez/https://www.cbi.org/about/bio/janet-martinez/
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