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  • So, you're ready to hire leads in your dental practice. But do you know what it takes to set them up for success? This episode explores the keys to building a strong leadership team: clarity, trust, and accountability. You’ll learn how to define leadership roles with clear expectations, transition employees from team members to leaders, and integrate external hires into your practice without a hitch. Listen now for insights that will help you strengthen your leadership team and grow your practice!

    Topics discussed in this episode:

    Challenges of defining leadership rolesSetting up your first lead for successHow to provide clarity and build an effective leadership teamPromoting from within vs. hiring outside leadsWhat true leadership looks like

    Text us your feedback! (please note: we cannot respond through this channel))

    I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it.

    You will get:

    ✓Comprehensive Training to increase profit and engagement in your practice

    ✓Live Monthly Webinars to teach you how to run your practice

    ✓Live Question and Answer Sessions to get you help when you need it

    ✓A Community of practice owners to support and cheer you on

    ✓System and Protocol Documents to Edit, to standardize your operations

    Visit www.DPHPod.com to Learn more.

  • What’s the secret to less stress, more productivity, and happier patients? A new management approach could be the key to transforming your dental practice from chaotic to efficient. In this episode, award-winning author and consultant Karyn Ross introduces the Toyota Way Lean process and explains how to implement its principles to address system breakdowns, proactively prevent problems, and empower your team.

    We discuss why you need a dedicated office manager in your practice, how to effectively train employees, and more strategies to improve workflow and drive growth in your business. Tune in to learn more!

    Topics discussed in this episode:

    Applying the Lean Process in your dental practiceThe crucial role of office managersHow to train office managers in your practiceCommon management mistakes in a dental practiceHow to have difficult conversation with your employesUsing Lean principles to improve patient care


    Sign up for Karyn’s 8-Week Dental Practice Manager Training:

    https://www.eventbrite.com/e/dental-practice-manager-training-tickets-1047118047267

    Text us your feedback! (please note: we cannot respond through this channel))

    If you are ready to increase your new patients and start growing your practice, visit www.relevanceonlinemarketing.com and see what you've been missing with your current company. 

    I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it.

    You will get:

    ✓Comprehensive Training to increase profit and engagement in your practice

    ✓Live Monthly Webinars to teach you how to run your practice

    ✓Live Question and Answer Sessions to get you help when you need it

    ✓A Community of practice owners to support and cheer you on

    ✓System and Protocol Documents to Edit, to standardize your operations

    Visit www.DPHPod.com to Learn more.

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  • Unlock the secret to transforming your dental practice with a simple mindset shift from being task-oriented to goal-oriented. Wondering how a mere change in perspective can revolutionize your team’s performance and patient satisfaction? This episode promises to help you redefine the purpose of every action in your practice, much like Howard Schultz reimagined the coffee experience at Starbucks. Join Dr. Paul Etchison, an experienced dental coach and practice owner, as he shares insights and strategies that can elevate your dental practice to new heights, encouraging your team to focus on meaningful interactions with each patient.

    Text us your feedback! (please note: we cannot respond through this channel))

    I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it.

    You will get:

    ✓Comprehensive Training to increase profit and engagement in your practice

    ✓Live Monthly Webinars to teach you how to run your practice

    ✓Live Question and Answer Sessions to get you help when you need it

    ✓A Community of practice owners to support and cheer you on

    ✓System and Protocol Documents to Edit, to standardize your operations

    Visit www.DPHPod.com to Learn more.

  • Have you ever wondered if setting firm boundaries with patients might actually backfire? Join me, Dr. Paul Etchison, as I recount my personal journey through the tumultuous waters of patient management in our dental practice after deciding to go out of network with Delta. This change was intended to empower our team and eliminate disrespectful behavior, but instead, we faced an overwhelming surge in negative interactions and one-star reviews. Reflecting on these challenges, I question whether our previous, more accommodating approach was better at preserving patient loyalty and harmony.

    Text us your feedback! (please note: we cannot respond through this channel))

    I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it.

    You will get:

    ✓Comprehensive Training to increase profit and engagement in your practice

    ✓Live Monthly Webinars to teach you how to run your practice

    ✓Live Question and Answer Sessions to get you help when you need it

    ✓A Community of practice owners to support and cheer you on

    ✓System and Protocol Documents to Edit, to standardize your operations

    Visit www.DPHPod.com to Learn more.

  • Unlock the secrets to building a flourishing dental practice with insights from Dr. Henry Ernst, a seasoned practitioner who transformed his vision into reality. Ever wondered how to scale operations smoothly? Dr. Ernst takes us through his journey from being an associate to a successful practice owner, emphasizing the critical role of demographic research and strategic planning in his rapid expansion from five to eighteen operatories. Learn how he navigated the challenges of managing growth, assembling a capable team, and overcoming the initial apprehensions of practice ownership while maintaining a steady cash flow.

    Dr. Ernst highlights the importance of understanding one's "why" in dentistry, inspired by Simon Sinek's teachings, and how a clear purpose can guide professional growth. Tune in to hear about overcoming office politics, empowering team members through innovative methods, and how thoughtful leadership can transform both personal and professional life. Dr. Ernst's narrative offers a powerful testament to the lasting impact of purpose-driven growth in the dental industry.

    Text us your feedback! (please note: we cannot respond through this channel))

    If you are ready to increase your new patients and start growing your practice, visit www.relevanceonlinemarketing.com and see what you've been missing with your current company. 

    I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it.

    You will get:

    ✓Comprehensive Training to increase profit and engagement in your practice

    ✓Live Monthly Webinars to teach you how to run your practice

    ✓Live Question and Answer Sessions to get you help when you need it

    ✓A Community of practice owners to support and cheer you on

    ✓System and Protocol Documents to Edit, to standardize your operations

    Visit www.DPHPod.com to Learn more.

  • Unlock the secrets of achieving both personal and professional growth by discovering the transformative power of hiring a coach. Imagine aligning your deepest personal ambitions with your professional goals, creating more time for yourself while reaching financial success. In our latest episode, Dr. Paul Etchison, Dr. Steve Markowitz, and Dr. Henry Ernst candidly share their journey with various coaches—ranging from life to sports coaches—and how coaching has been instrumental in maintaining accountability and uncovering insights that often go unnoticed. By reflecting on the experiences of renowned figures like Tom Brady, we underline the pivotal role of consistent guidance in avoiding pitfalls and fostering development, whether it's perfecting your golf swing or enhancing business practices.

    Text us your feedback! (please note: we cannot respond through this channel))

    I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it.

    You will get:

    ✓Comprehensive Training to increase profit and engagement in your practice

    ✓Live Monthly Webinars to teach you how to run your practice

    ✓Live Question and Answer Sessions to get you help when you need it

    ✓A Community of practice owners to support and cheer you on

    ✓System and Protocol Documents to Edit, to standardize your operations

    Visit www.DPHPod.com to Learn more.

  • Unlock the secrets to transforming those seemingly mundane non-clinical days into powerful opportunities for growth with insights from Dr. Paul Etchison. Ever feel like you're endlessly busy but not making real progress in your dental practice? Dr. Etchison shares his journey and highlights the top three non-clinical activities that can propel your practice forward, starting with the critical examination of key performance indicators like accounts receivable and case acceptance rates.

    Text us your feedback! (please note: we cannot respond through this channel))

    I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it.

    You will get:

    ✓Comprehensive Training to increase profit and engagement in your practice

    ✓Live Monthly Webinars to teach you how to run your practice

    ✓Live Question and Answer Sessions to get you help when you need it

    ✓A Community of practice owners to support and cheer you on

    ✓System and Protocol Documents to Edit, to standardize your operations

    Visit www.DPHPod.com to Learn more.

  • Unlock the blueprint to turning your dental practice aspirations into reality with actionable insights from our latest episode. Discover how setting clear objectives and measuring outcomes can create a culture of continuous improvement and accountability within your practice. With tips on starting small, like auditing a couple of phone calls each week, this episode reveals the power of incremental progress in achieving your dream practice.

    Text us your feedback! (please note: we cannot respond through this channel))

    I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it.

    You will get:

    ✓Comprehensive Training to increase profit and engagement in your practice

    ✓Live Monthly Webinars to teach you how to run your practice

    ✓Live Question and Answer Sessions to get you help when you need it

    ✓A Community of practice owners to support and cheer you on

    ✓System and Protocol Documents to Edit, to standardize your operations

    Visit www.DPHPod.com to Learn more.

  • Dr. Isaac Hanset, the owner of Gresham Advanced Dentistry, reveals how he overcame the challenges of high turnover and resistance to change to create a thriving dental practice. Through assertive leadership and strategic vision, Dr. Hanset transformed his practice into a successful multi-doctor operation. Listeners will gain insights into his journey, from implementing structured meetings to cultivating a team-driven environment, emphasizing the power of resilience and determination in overcoming professional hurdles.

    Text us your feedback! (please note: we cannot respond through this channel))

    If you are ready to increase your new patients and start growing your practice, visit www.relevanceonlinemarketing.com and see what you've been missing with your current company. 

    I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it.

    You will get:

    ✓Comprehensive Training to increase profit and engagement in your practice

    ✓Live Monthly Webinars to teach you how to run your practice

    ✓Live Question and Answer Sessions to get you help when you need it

    ✓A Community of practice owners to support and cheer you on

    ✓System and Protocol Documents to Edit, to standardize your operations

    Visit www.DPHPod.com to Learn more.

  • Learn how you can master the art of speed and precision, whether you're juggling multiple quads for anesthesia or tackling those tricky back-to-back class two fillings. In this episode, I will divulge 15 game changing speed and efficiency tips to increase your speed.

    Text us your feedback! (please note: we cannot respond through this channel))

    I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it.

    You will get:

    ✓Comprehensive Training to increase profit and engagement in your practice

    ✓Live Monthly Webinars to teach you how to run your practice

    ✓Live Question and Answer Sessions to get you help when you need it

    ✓A Community of practice owners to support and cheer you on

    ✓System and Protocol Documents to Edit, to standardize your operations

    Visit www.DPHPod.com to Learn more.

  • Unlock the secret to skyrocketing your dental practice's efficiency and profitability. Imagine hitting production goals like $1,000 per hour by transforming the way you approach procedures. Join me, Paul Etchison, as I reveal practical strategies to streamline common tasks like fillings and effectively incorporate high-value procedures such as bone grafts. Gain insights into how these techniques not only boost your practice's financial success but also improve patient satisfaction through faster, more efficient care.

    Text us your feedback! (please note: we cannot respond through this channel))

    I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it.

    You will get:

    ✓Comprehensive Training to increase profit and engagement in your practice

    ✓Live Monthly Webinars to teach you how to run your practice

    ✓Live Question and Answer Sessions to get you help when you need it

    ✓A Community of practice owners to support and cheer you on

    ✓System and Protocol Documents to Edit, to standardize your operations

    Visit www.DPHPod.com to Learn more.

  • Unlock the secret to transforming your dental practice into a vibrant community where staff feel like family. As Dr. Paul Etchison, alongside my esteemed DPH coaches Dr. Henry Ernst and Dr. Stephen Markowitz, we promise to guide you through the art of crafting genuine connections among your team.

    Text us your feedback! (please note: we cannot respond through this channel))

    I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it.

    You will get:

    ✓Comprehensive Training to increase profit and engagement in your practice

    ✓Live Monthly Webinars to teach you how to run your practice

    ✓Live Question and Answer Sessions to get you help when you need it

    ✓A Community of practice owners to support and cheer you on

    ✓System and Protocol Documents to Edit, to standardize your operations

    Visit www.DPHPod.com to Learn more.

  • What if you could transform your dental practice through mastering conflict resolution, boosting profits, and gaining personal freedom all at once? In this engaging episode, we welcome back Dr. Jason Tanoory, an accomplished practice owner with seven thriving dental offices in New York State. Dr. Tanoory shares his inspiring journey from hands-on clinician to a visionary CEO, revealing how strategic growth and empowering his team to manage conflicts directly have fueled not only business expansion but also enhanced his personal freedom.

    Jason's Podcast www.dentallighthouse.com

    Text us your feedback! (please note: we cannot respond through this channel))

    If you are ready to increase your new patients and start growing your practice, visit www.relevanceonlinemarketing.com and see what you've been missing with your current company. 

    I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it.

    You will get:

    ✓Comprehensive Training to increase profit and engagement in your practice

    ✓Live Monthly Webinars to teach you how to run your practice

    ✓Live Question and Answer Sessions to get you help when you need it

    ✓A Community of practice owners to support and cheer you on

    ✓System and Protocol Documents to Edit, to standardize your operations

    Visit www.DPHPod.com to Learn more.

  • Unlock the secrets to a thriving dental practice with insights from Dr. Justin Bhullar, a seasoned multi-practice owner and investor. Discover how overcoming the isolation of dentistry with leadership and teamwork can transform your practice into a collaborative, supportive environment. Listen as we, Dr. Paul Etchison and Dr. Justin, share personal stories about the power of delegating and involving team members in decision-making, building trust and a unified purpose. Learn how cross-training and understanding each role can create empathy and appreciation among your team, leading to a thriving and harmonious workspace.

    Text us your feedback! (please note: we cannot respond through this channel))

    I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it.

    You will get:

    ✓Comprehensive Training to increase profit and engagement in your practice

    ✓Live Monthly Webinars to teach you how to run your practice

    ✓Live Question and Answer Sessions to get you help when you need it

    ✓A Community of practice owners to support and cheer you on

    ✓System and Protocol Documents to Edit, to standardize your operations

    Visit www.DPHPod.com to Learn more.

  • What if your emergency dental patients could become your most loyal, long-term clients? Join me, Paul Etchison, as I reveal the secrets to turning immediate pain relief into comprehensive care opportunities. Through strategic full exams and education on cavity prevention and oral health, we build trust and encourage ongoing treatment plans that enhance both patient outcomes and practice profitability. Learn how to address all dental issues effectively while positioning your practice as the ultimate dental solution.

    Text us your feedback! (please note: we cannot respond through this channel))

    I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it.

    You will get:

    ✓Comprehensive Training to increase profit and engagement in your practice

    ✓Live Monthly Webinars to teach you how to run your practice

    ✓Live Question and Answer Sessions to get you help when you need it

    ✓A Community of practice owners to support and cheer you on

    ✓System and Protocol Documents to Edit, to standardize your operations

    Visit www.DPHPod.com to Learn more.

  • Unlock the secrets to elevating patient communication and boosting case acceptance rates in your dental practice! Join us as we host Dr. Chris Bowman, the innovative founder of Dental Insiders, who blends his expertise in psychology and marketing to revolutionize patient interactions. Discover how his systematic approaches, like the new patient connection interview and trusted advisor consultative sales, can transform your practice by fostering ethical, patient-centered influence that leads to more comprehensive care with fewer patients.

    Find Dr. Chris Bowman's Course at https://www.gettingyesmasterclass.com/

    Text us your feedback! (please note: we cannot respond through this channel))

    If you are ready to increase your new patients and start growing your practice, visit www.relevanceonlinemarketing.com and see what you've been missing with your current company. 

    I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it.

    You will get:

    ✓Comprehensive Training to increase profit and engagement in your practice

    ✓Live Monthly Webinars to teach you how to run your practice

    ✓Live Question and Answer Sessions to get you help when you need it

    ✓A Community of practice owners to support and cheer you on

    ✓System and Protocol Documents to Edit, to standardize your operations

    Visit www.DPHPod.com to Learn more.

  • Unlock the secrets to effective communication and leadership in your dental practice with our special guest, Chelsea Myers, a seasoned dental life coach. Chelsea's inspiring journey from overcoming personal hurdles to empowering dental professionals will leave you motivated and enlightened. Learn how self-awareness and empathy can revolutionize your leadership style, helping you to manage team dynamics more effectively and create a nurturing work environment that promotes growth and harmony.

    Discover the delicate art of balancing open communication with your team while steering clear of micromanagement pitfalls. We discuss the importance of loyalty to the practice and how transparent communication aligned with core values can help navigate challenges seamlessly. By embracing these principles, you'll foster a professional setting where every team member feels supported, leading your practice to new heights of success.

    Check out Chelsea and all her offerings at www.dentallife.coach

    Text us your feedback! (please note: we cannot respond through this channel))

    I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it.

    You will get:

    ✓Comprehensive Training to increase profit and engagement in your practice

    ✓Live Monthly Webinars to teach you how to run your practice

    ✓Live Question and Answer Sessions to get you help when you need it

    ✓A Community of practice owners to support and cheer you on

    ✓System and Protocol Documents to Edit, to standardize your operations

    Visit www.DPHPod.com to Learn more.

  • Can a career ever truly be fulfilling without constant growth? Join us on Dental Practice Heroes as we sit down with the insightful Dr. Justin Buller, an accomplished dentist and multi-practice owner, to uncover the profound realizations he's had throughout his journey. Dr. Buller unveils the importance of perpetual progress and sheds light on the idea that there is no ultimate finish line. This episode is packed with wisdom on how to find joy in the everyday challenges of problem-solving and helping others, all while maintaining a harmonious balance between work, health, and family life.

    Text us your feedback! (please note: we cannot respond through this channel))

    I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it.

    You will get:

    ✓Comprehensive Training to increase profit and engagement in your practice

    ✓Live Monthly Webinars to teach you how to run your practice

    ✓Live Question and Answer Sessions to get you help when you need it

    ✓A Community of practice owners to support and cheer you on

    ✓System and Protocol Documents to Edit, to standardize your operations

    Visit www.DPHPod.com to Learn more.

  • Can you imagine leading a team to success even after you're no longer there to guide them? Discover how delegation, inspired by Magellan's legendary expedition, can transform your practice. We'll bust the myth that handling everything yourself is the only path to success and explore how strategic delegation can help you avoid burnout, reduce stress, and foster a motivated, efficient team.

    Text us your feedback! (please note: we cannot respond through this channel))

    I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it.

    You will get:

    ✓Comprehensive Training to increase profit and engagement in your practice

    ✓Live Monthly Webinars to teach you how to run your practice

    ✓Live Question and Answer Sessions to get you help when you need it

    ✓A Community of practice owners to support and cheer you on

    ✓System and Protocol Documents to Edit, to standardize your operations

    Visit www.DPHPod.com to Learn more.

  • How can you transform your dental assistants into heroes? Join me, Dr. Paul Etchison, alongside DPH coaches Dr. Henry Ernst and Dr. Steven Markowitz, as we unravel the secrets to training dental assistants who will not only boost your practice’s productivity but also alleviate your daily stresses. We promise you will walk away with actionable insights on creating and utilizing standardized instructional videos and structured 30, 60, and 90-day checklists to ensure your team’s competency and confidence—all while freeing you up to focus on the critical aspects of patient care.

    Text us your feedback! (please note: we cannot respond through this channel))

    I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it.

    You will get:

    ✓Comprehensive Training to increase profit and engagement in your practice

    ✓Live Monthly Webinars to teach you how to run your practice

    ✓Live Question and Answer Sessions to get you help when you need it

    ✓A Community of practice owners to support and cheer you on

    ✓System and Protocol Documents to Edit, to standardize your operations

    Visit www.DPHPod.com to Learn more.