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Here’s a powerful episode on how to drive real growth in your construction business! Returning guest, Mike Andes, shares key insights on profitability, scaling, systematizing and more. A must-listen for business owners!
Time Stamps
01:59 - Welcome Back, Mike!02:17 - August Lawn Care Growth and Expansion 03:52 - Introducing Copilot CRM09:44 - Understanding the P4P Software (Pay-4-Performance)12:59 - More on the Copilot CRM13:50 - Challenges of Running a Software Company17:02 - Scaling and Systematizing Your Business23:20 - The Dangers of Growth27:01 - Utilizing Copilot for Business Growth33:57 - Defining the General Manager Roles38:34 - Hiring an Assistant43:39 - Systematizing Business Operations50:29 - Navigating Price Increases53:13 - Addressing Seasonality in Home Services58:06 - The Importance of Recurring Revenue01:05:49 - Episode OutroSnippets from the Episode
"Going from 1 million to 10 million, that's a difficult challenge. It's a different skill set required than going from zero to a million." -Mike Andes"Software will be the unlock for the next 10 to 15 years before robotics starts to really impact our industry." -Mike Andes"I believe that every business and how big it should be is a math problem." -Mike Andes"The definition of a system is essentially, I have the same outcome." -Mike Andes24 Things Construction Business Owners Need to Successfully Hire & Train an Executive Assistant
Resources
CFC Episode 112 - Mowing, Marketing, & Managing Franchises with Mike AndesCheck out OpenPhoneBuild a Business that Runs without you. Explore our GrowthKits Need Marketing Help? We Recommend BenaliNeed Help with podcast production? We recommend DemandcastMore from Mike Andes
Mike Andes’ websiteMike Andes on LinkedInCopilot CRMMore from Martin Holland
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Is your construction business running like a well-oiled machine? Learn about business function charts and how to streamline operations and maximize efficiency with the use of Ai!
Time Stamps
01:54 - Martin's 50th Reunion Story06:32 - Experimenting with AI Tools18:43 - AI's Impact on Jobs25:15 - Getting Started with AI25:59 - Automating Business Processes with AI31:18 - Creating Knowledge Bases with ChatGPT31:41 - Automating Email Responses35:53 - Leveraging AI for Task Delegation37:54 - Hiring & SOPs42:47 - Building Effective Function Charts50:30 - Maximizing Business Efficiency with Function Charts54:58 - Evaluating Employee Performance58:11 - Making Tough Decisions on Staffing01:00:04 - Eliminating Redundancies01:01:37 - Episode OutroSnippets from the Episode
"AI is not going to eliminate jobs. It's not taking anybody's job, especially in construction for that matter. But, the person who's gonna take your job is the person who uses Ai." -Khalil"If you had a function chart, and you had bullet points for each function, you would be in the top 3 percent of all businesses in the world for organization." - Martin24 Things Construction Business Owners Need to Successfully Hire & Train an Executive Assistant
Resources
Check out OpenPhoneBuild a Business that Runs without you. Explore our GrowthKits Need Marketing Help? We Recommend BenaliNeed Help with podcast production? We recommend DemandcastMore from Martin Holland
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Are you a construction business owner juggling countless tasks and feeling stretched thin? Do you wish you had more time to focus on growth? Find out how a versatile Owner's Assistant can lighten your load, optimize your workflow, and take your business to the next level!
Time Stamps
02:42 - Episode Intro03:49 - The Importance of Delegation06:09 - What is an Owner's Assistant?18:12 - Challenges and Solutions in Hiring Assistants21:55 - Real-Life Examples of Owner's Assistants26:38 - How to Find an Owner's Assistant29:27 - Leveraging Global Talent 39:35 - Onboarding & Training an Owner's Assistant44:54 - 24 Things You Need to Effectively Hire an AssistantSnippets from the Episode
"The best business owners out there are using delegation, and they're using it very effectively.” - Khalil Benalioulhaj “It's lonely as an owner because you feel like you're the only person that cares as much as you do about the area of responsibilities that you have. And it should be that way. You are the owner, you have all of the upside. But you also have all the risk and that risk weighs on you.” - Khalil Benalioulhaj “I think there’s very little excuse for not having an owner's assistant. Once you begin to realize how much time you spend inappropriately doing things somebody else could do.” - Martin Holland24 Things Construction Business Owners Need to Successfully Hire & Train an Executive Assistant
Check out OpenPhoneBuild a Business that Runs without you. Explore our GrowthKits Need Marketing Help? We Recommend BenaliNeed Help with podcast production? We recommend Demandcast
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How can technology reshape HR in the construction industry? Join us as we dive into this and more with Carrie Gardenhire, who’s sharing proven strategies to elevate compliance and streamline operations. Listen in for fresh insights!
Time Stamps
01:06 - Episode Intro03:18 - Guest Introduction04:04 - Carrie Gardenhire's Professional Background06:36 - The Importance of Associations in Construction15:10 - HR Challenges and Solutions for Small Contractors18:14 - Leveraging Software for HR Efficiency30:02 - Other HR Tools for Small Contractors33:22 - Onboarding Process Essentials39:12 - Employee Portals and Self-Service41:05 - Overcoming Change Management Challenges48:55 - Recruitment and Retention Strategies54:41 - Episode Takeaways56:29 - The Value of an Org Chart01:00:47 - Why Choose Arcoro Construction SoftwareSnippets from the Episode
"90% plus of contractors are struggling to fill their open positions” - Carrie GardenhireWe know that there is quite a bit of turnover in the construction industry. So, what can be done to ensure that the time being spent by that person that is in charge of hiring is best well spent? “Just like you probably care about what's on your website because you want customers to feel a certain way when they engage with your company and with your brand, all of these applicants are engaging with your company and they're getting an experience.” - Khalil Benalioulhaj“They don't know what they don't know. It's a truism. and association is a great place to find out what you don't know. They can be like a giant perpetual mastermind.” -Martin HollandLearn how you can improve your customer and project workflows! BOOK YOUR FREE 30-MINUTE STRATEGY CALL HERE!
Resources
Need Marketing Help? We Recommend BenaliNeed Help with podcast production? We recommend DemandcastMore from Carrie Gardenhire
Arcoro’s WebsiteCarrie Gardenhire on LinkedInMore from Martin Holland
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Ever felt lost in the tech maze as a contractor? Unlock the secrets to optimizing your construction business with the right tech stack. Find out how you can streamline operations, boost efficiency, and let your digital toolbox work for you. Tune in!
Time Stamps
00:59 - Episode Intro04:03 - Understanding Tech Stack09:17 - Components of a Tech Stack11:27 - Software for Different Areas of a Business 13:54 - Tech Stack Audit17:42 - Vertical SaaS (Software as a Service)22:13 - Building Your Tech Stack: Where to Start32:53 - The Importance of Regular Tech Stack Audits33:21 - Choosing the Right Project Management Tools38:46 - Understanding and Utilizing Kanban Boards42:58 - Dealing with Software Bottlenecks46:10 - Software & Systems: Which Should Come First?49:12 - Evaluating ERP Systems for Your Business55:45 - Building an Effective Tech Stack for ContractorsAudit Your Construction Tech Stack in 1 Day, Not 6 Months! Check out the Tech Stack Templates Here!
Resources
Learn how you can improve your customer and project workflows! BOOK YOUR FREE 30-MINUTE STRATEGY CALL HERE! Need Marketing Help? We Recommend BenaliNeed Help with podcast production? We recommend DemandcastMore from Martin Holland
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Uncover the secrets behind Alex Weeks' success with Northbuilt Construction! Learn about building confidence, creating processes, and redefining the contractor narrative. Don’t miss this insightful conversation.
Time Stamps
00:51 - Elon Musk's SpaceX Rocket Catch03:23 - Guest Introduction: Alex from Montana06:04 - Alex's Upbringing and Family Background12:22 - Journey into Construction18:09 - How Northbuilt Construction26:44 - The Partnership Experience: Lessons Learned30:58 - Going Solo: Building Confidence and Skills34:06 - Scaling Up: Systems and Processes41:40 - Communication Improvements 44:05 - Getting Customers48:19 - Roadblocks to Business Growth55:01 - Advice for Aspiring Contractors57:23 - Get in Touch with Alex Weeks
"Getting a college degree taught me how to educate myself.""I think what it comes down to is figuring out what you want. And then if that's what you want, go for that.""I want to change the narrative of what it means to be a contractor." "You have to say what you're going to do. Do the thing you're going to do. And then follow up with the thing you did.""They seemed too pleased with 30 percent of my effort. So I decided to give a hundred percent to myself."
Snippets from Alex WeeksLearn how you can improve your customer and project workflows! BOOK YOUR FREE 30-MINUTE STRATEGY CALL HERE!
Resources
Need Marketing Help? We Recommend BenaliNeed Help with podcast production? We recommend DemandcastMore from Alex Weeks
Alex Weeks on InstagramAlex Weeks on LinkedInNorthbuilt Construction WebsiteEmail Alex WeeksMore from Martin Holland
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Is it possible to engineer your life? Discover how Ken Rusk turned labor into legacy by shifting his mindset, empowering his team and building a winning culture. Learn incredible strategies for fostering independent thinkers and aligning team goals for personal and professional growth. Don't miss this episode!
Time Stamps
01:08 - Episode Intro02:25 - Guest Introduction02:46 - Ken's Early Life and Career Beginnings08:01 - The Importance of Vision and Goals12:45 - Empowering Employees for Success30:55 - Dealing with Reluctant Participants33:07 - Exploring 'Blue Collar Cash'35:54 - The Importance of Giving Back38:29 - Creating a Vision for Your Life46:35 - Inspiring Stories of Change53:31 - Episode TakeawaysLearn how you can improve your customer and project workflows! BOOK YOUR FREE 30-MINUTE STRATEGY CALL HERE!
"The only way to grow your company is to become irrelevant to it.""Are there any intrapreneurs at my company who can run their department or the company in a way that they will own it?""Ask your employees, how much do you think we can grow our company in the next year?""Everyone inside their department should benefit from the fruits of their department on a monthly basis and an annual basis. Then a celebration with the team that you plan and pay for.""Every person at your company has to have a crystal clear vision of why they want to do what they do. “Ask your employees "Why are you here?"""If you are going to hire an individual, hire the WHOLE individual."“Document what they want and create a vision board for each employee.”"Do you feel like you have control of your future? Do you know what your perfect Nirvana would look like?""Draw it out on paper. Get the box for your puzzle together.""In order to work here, you have to be chasing something. I have to know that you're here for a reason."
Snippets from the EpisodeResources
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WebsiteBlue Collar Cash Take the Course!More from Martin Holland
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Tired of hiring misses? Discover the secrets to creating a hiring system that attracts top talent and transforms your team into all-stars. Listen now!
Time Stamps
00:49 - Episode Intro03:51 - Craigslist and the Evolution of Job Boards05:23 - The Importance of a Hiring Map10:26 - Creating a Company Vision and Values14:39 - Why Work For Your Company?18:06 - Defining the Ideal Candidate21:41 - Crafting Job Descriptions and Postings23:50 - Crafting an Effective Job Posting24:54 - Creating Engaging Job Headlines25:57 - The Importance of a Smooth Interview Process27:06 - Implementing an Efficient Application Process30:26 - Screening Candidates Effectively34:58 - Conducting Insightful Interviews39:07 - Finalizing the Hiring Process40:41 - Building a Sustainable Hiring System42:33 - Ensuring Quality Hires and Team Fit44:03 - Conclusion and Final ThoughtsLearn how you can improve your customer and project workflows! BOOK YOUR FREE 30-MINUTE STRATEGY CALL HERE!
Resources
Ideal Candidate WorksheetNeed Marketing Help? We Recommend BenaliNeed Help with podcast production? We recommend DemandcastMore from Martin Holland
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Discover how Victor Lebegue, CEO of VL Builders, navigated the twists and turns of business growth and tech integration in the construction industry. Don't miss out on his inspiring journey!
Time Stamps
01:14 - Episode Intro02:01 - Meet Victor Lebegue02:35 - Victor's Journey into Construction04:33 - Building a Business: Challenges and Growth06:18 - Expanding to Colorado: Opportunities and Obstacles10:04 - Multilocation Challenges14:15 - Shutting Down Minnesota Operations16:28 - Emotional Impact and Lessons Learned20:10 - The Team Behind the Build25:04 - Victor's Tech Stack29:31 - Navigating Different Software for Construction 39:18 - The Importance of Software in Business Operations39:52 - Implementing Software in the Workplace41:55 - Training and Support for Software Adoption42:37 - DIY Software Setup and Learning43:34 - Onboarding and Training with Buildertrend48:35 - Automating Business Processes55:00 - Integrating Multiple Software Tools01:02:20 - Maximizing Buildertrend01:12:30 - Episode OutroLearn how you can improve your customer and project workflows! BOOK YOUR FREE 30-MINUTE STRATEGY CALL HERE!
Resources
Need Marketing Help? We Recommend BenaliNeed Help with podcast production? We recommend DemandcastMore from Victor Lebegue
VL Builders websiteVictor on LinkedInMore from Martin Holland
theprofitproblem.comannealbc.com Email MartinMeet With MartinLinkedInFacebookInstagramMore from Khalil
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Discover a unique employee assessment method that highlights self-reliance and learn how to cultivate a workforce that thrives with minimal supervision. This can potentially be a game-changer for your construction business!
Time Stamps
00:41 - Introduction to a Unique Episode01:08 - Employee Ranking System03:03 - Supervision Levels06:28 - Implementing the Ranking System08:41 - Defining Supervision17:25 - Episode TakeawaysLearn how you can improve your customer and project workflows! BOOK YOUR FREE 30-MINUTE STRATEGY CALL HERE!
Resources
Need Marketing Help? We Recommend BenaliNeed Help with podcast production? We recommend DemandcastMore from Martin Holland
theprofitproblem.comannealbc.com Email MartinMeet With MartinLinkedInFacebookInstagramMore from Khalil
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Discover how minimal yet strategic adjustments in your operations can dramatically enhance your profit margins. Implement change today, reap rewards tomorrow! Don't miss out!
Time Stamps
01:07 - A Boost of Caffeine02:17 - Boosting Profits with Small Changes02:43 - The 1% Rule Explained05:01 - Cutting Costs Before They Start07:35 - Raising Your Price10:25 - Rethinking Your Payment Strategies13:46 - Cutting Out Wasted Time17:16 - Buyback Inventory19:10 - Setting Clear Labor Hours in Bids21:10 - Controlling Cost Overruns22:22 - Change Orders26:27 - Accurate Bidding Costs30:40 - Job Cost Accounting 33:45 - The Power of Checklists39:44 - Episode TakeawaysLearn how you can improve your customer and project workflows! BOOK YOUR FREE 30-MINUTE STRATEGY CALL HERE!
Resources
Need Marketing Help? We Recommend BenaliNeed Help with podcast production? We recommend DemandcastMore from Martin Holland
theprofitproblem.comannealbc.com Email MartinMeet With MartinLinkedInFacebookInstagramMore from Khalil
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Why is inventory challenging for contractors? Dive into our conversation with Andrew Bartholomew from Fleetio and learn practical tips to track, analyze, and optimize your inventory!
Time Stamps
00:59 - Episode & Guest Introduction 02:25 - Fleetio: A Maintenance Management Platform03:29 - Challenges in Inventory Management07:29 - Strategies for Effective Inventory Tracking12:05 - Implementing Inventory Management Systems18:42 - How Fleetio Works for Inventory Management23:44 - Benefits of Inventory Management27:15 - Getting Started with FleetioLearn how you can improve your customer and project workflows! BOOK YOUR FREE 30-MINUTE STRATEGY CALL HERE!
"Software, we love to think that it's just super easy and intuitive, but then your biggest challenge is the human behavior." - Andrew"You can go broke or spend all your cash tied up in stuff that's not producing now; tied up in inventory that you're not using; inventory that you're not selling." - Martin"Knowing that number for inventory is really significant, especially if you want to grow." -Khalil
Snippets from the EpisodeResources
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Fleetio websiteAndrew on LinkedInMore from Martin Holland
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What exactly is fleet management and why should it matter to your business? Tune in and learn how to optimize your fleet's efficiency, safety, and profitability with expert insights from Erin Gilchrist Rugg.
Time Stamps
01:11 - Martin's First Truck Story02:50 - Episode & Guest Intro03:28 - Understanding Fleet Management06:28 - Fleet Management Practices11:56 - Fleet Management Resources 15:57 - Safety in Fleet Management24:56 - Fleet Routing28:48 - Combining Inventory with Fleet Management31:06 - Taking Company Vehicles Home34:39 - Starting with Fleet Management: Visibility39:45 - Managing a Larger Fleet: Next Steps47:47 - Episode Takeaways49:27 - IntelliShift: Fleet Intelligence Made SimpleLearn how you can improve your customer and project workflows! BOOK YOUR FREE 30-MINUTE STRATEGY CALL HERE!
Snippets from the Episode
“One vehicle is a fleet.” - Erin“Successful fleet management is safety first and then efficiency, and now more than ever sustainability.” - Erin“The lack of use of data puts you at a disadvantage.” - Erin“The most dangerous work zone that people will ever be in is the roadways.” - Erin
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Straight Talk on Fleet PodcastIntelliShift WebsiteErin Gilchrist Rugg on LinkedInMore from Martin Holland
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Feeling stuck as a business owner? Our latest episode explores the powerful Change Formula! Learn how dissatisfaction and vision can be your keys to overcoming resistance to change.
Time Stamps
00:51 - Episode Intro01:42 - Introducing the Change Formula04:44 - Understanding Resistance to Change08:58 - Overcoming Fear and Inertia13:09 - Applying the Change Formula in Business14:24 - Real-Life Example: Flooring Contractor21:35 - The Role of Environment in Change23:40 - Final Thoughts on the Change Formula30:17 - Episode OutroLearn how you can improve your customer and project workflows! BOOK YOUR FREE 30-MINUTE STRATEGY CALL HERE!
Resources
Need Marketing Help? We Recommend BenaliNeed Help with podcast production? We recommend DemandcastMore from Martin Holland
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From $0 to $10M in 8 years! Learn about leadership, growth, and resilience as Mike Kelley shares his incredible journey from the army to building a thriving HVAC business.
Time Stamps
01:09 - Episode Intro03:17 - Get to Know Mike Kelly04:31 - From Military Service to Air Conditioning08:12 - Starting and Growing Troops HVAC10:11 - Challenges and Successes in Business12:16 - Customer Service and Company Culture17:49 - Financial Hurdles and Growth Strategies19:44 - Scaling Up: From Zero to Millions21:31 - Overcoming Cash Flow Issues27:32 - A Modest Beginning28:28 - The Real Heroes Behind the Scenes28:44 - Taking Control of Compensation32:14 - Employee Growth and Challenges34:56 - Transparency and Fair Compensation42:14 - The Importance of Good Bookkeeping44:02 - Adopting Technology for Efficiency47:08 - Strategic Growth and Consolidation51:16 - Leadership and Future Goals54:26 - Lessons Learned and Final ThoughtsLearn how you can improve your customer and project workflows! BOOK YOUR FREE 30-MINUTE STRATEGY CALL HERE!
Snippets from Mike Kelley
"I've always had the mentality, the only thing I can't fix is something that ain't broken.""I find that in any class setting, the person who usually learns the most is the teacher.""We're always the first call with these customers because we choose to be that. We always answer. We're always the first call." "You never let another tool belt get into your building."
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Discover how the job market is shifting and what you can do to stay ahead. Our newest episode dives deep into attracting and retaining the best employees for your business. Don't miss it!
Time Stamps
00:51 - The Changing Job Market Landscape04:07 - Crafting Attractive Job Ads08:02 - Finding the Right Talent16:00 - Effective Use of Job Ads18:04 - The Importance of Clear Expectations22:19 - Creating Meaningful Work31:10 - Handling Toxic EmployeesLearn how you can improve your customer and project workflows! BOOK YOUR FREE 30-MINUTE STRATEGY CALL HERE!
Resources
CFC 204 - When You Know They Need to Go: Firing Employees The Right WayCFC 217 - Managing Overhead in Your BusinessNeed Marketing Help? We Recommend BenaliNeed Help with podcast production? We recommend DemandcastMore from Martin Holland
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Are account issues driving you wild? This episode is packed with actionable tips to take control of your business accounts. Khalil and Martin also discuss common pitfalls and how to avoid them. Tune in!
Time Stamps
00:36 - Episode Intro01:05 - Understanding Account Ownership01:37 - Google My Business Setup02:43 - Managing Multiple Directories08:33 - Facebook and Instagram Management13:29 - Google Drive and Shared Drives19:28 - Email Delegation and Management22:26 - Website and Domain Management34:10 - Episode RecapLearn how you can improve your customer and project workflows! BOOK YOUR FREE 30-MINUTE STRATEGY CALL HERE!
Resources
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Ever lost track of an important SOP? Learn how AI and project management tools can help organize and manage your SOPs. Tune in and discover some game-changing techniques in this episode!
Time Stamps
00:51 - Episode Intro02:34 - Challenges in Managing SOPs11:17 - Integrating AI and Project Management Tools25:13 - Evaluating the Need for SOPs26:39 - When and How to Implement SOPs29:00 - Tools and Techniques for Effective SOP Management36:59 - Practical Tips and Real-World ExamplesLearn how you can improve your customer and project workflows! BOOK YOUR FREE 30-MINUTE STRATEGY CALL HERE!
Resources
SOP Library Template in ClickUpSOP Library Walkthrough in ClickUpSOP Library Template in Google SheetsSOP Library Walkthrough in Drive9 Essentials to an Organized Business Part 1 | Part 2 | Part 3The Evolution of a Business Owner with Jeff FinneyTim Ferris w/ Sam Corcos (The Ultimate Guide to Virtual Assistants, 10x Delegation, and Winning Freedom by Letting Go)Need Marketing Help? We Recommend BenaliNeed Help with podcast production? We recommend DemandcastMore from Martin Holland
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Want to keep your business lean and mean? It's time you manage your overhead better! Listen in to learn practical ways to reduce your overhead and maximize profitability.
Time Stamps
00:47 - Episode Introduction01:06 - Defining Overhead Costs02:18 - Fixed vs Variable Costs04:36 - Impact of Overhead on Business Financials06:55 - Strategies to Reduce Overhead07:11 - Real-Life Examples and Client Stories23:50 - Managing Subscriptions and Expenses28:22 - Episode Takeaways30:45 - Episode OutroLearn how you can improve your customer and project workflows! BOOK YOUR FREE 30-MINUTE STRATEGY CALL HERE!
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Tired of constantly micromanaging your team? Want to be a better business owner and leader? It's time to switch from task-based to responsibility-based delegation. Tune in to find out how it can change your management game!
Time Stamps
00:15 - Episode Intro04:31 - Task-Based vs. Responsibility-Based Delegation07:23 - Effective Delegation Practices11:49 - Identifying Areas For Delegation19:57 - Selecting the Right Person20:58 - The Importance of Attitude Over Skills29:57 - Challenges in Responsibility-based Delegation34:45 - Episode OutroLearn how you can improve your customer and project workflows! BOOK YOUR FREE 30-MINUTE STRATEGY CALL HERE!
Resources
“Delegation vs. Abdication” by Martin HollandCFC Episode 082 - DelegationCFC Episode 130 - The Obstacle is the WayCFC Episode 195 - Buy Back Your Time!Need Marketing Help? We Recommend BenaliNeed Help with podcast production? We recommend DemandcastMore from Martin Holland
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