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  • Thank you to our friends at RepairPal for providing you this episode. As shop owners we were part of RepairPal’s Certified network and you can learn more at RepairPal.com/shops.

    Show Notes

    Introduce the article and the 2 options of marketers with an explanation of eachTalk about They Ask You AnswerMeeting face-to-face and the overall relationshipIn person vs ZoomIndustry eventsMost locals meet over zoom now anywayIndustry knowledgeAs generalist we had to learn a new client each timeTerminology, acronyms. How they make moneyAuto body shops for exampleIt did make us better marketersGeneralist tech vs specialist tech analogyKnowledge about your local areaHot august nightRoad closuresThe words you use - pop vs soda, “northshore”Overall resultsA little subjectiveThere are some great generalists out thereWe know what works for auto repairIt’s like pattern failures on cars for specialists shopsComfort first storyThe dumpster rental company story

    How To Get In Touch

    Group - Auto Repair Marketing Mastermind

    Website - shopmarketingpros.com 

    Facebook - facebook.com/shopmarketingpros 

    Get the Book - shopmarketingpros.com/book

    Instagram - @shopmarketingpros 

    Questions/Ideas - [email protected]

  • Thank you to our friends at RepairPal for providing you this episode. As shop owners we were part of RepairPal’s Certified network and you can learn more at RepairPal.com/shops.

    Show Notes

    Matt Fanslow planting the ideaProcrastination - then knee surgeryI thought it would be a novelty pieceWhat is Maslow’s Hierarchy of needs? - From Wikipedia: Maslow’s Hierarchy of Needs is a theory in psychology proposed by American Psychologist Abraham Maslow in his 1943 paper “A Theory of Human Motivation” in the journal Psychological Review.I was watching a video - The author made the point that, “Maslow’s Pyramid remains a hugely useful object to turn to when we are trying to assess the direction of our lives.”Explain the pyramidRead this - The pyramid is also a great visual because it shows that there is an order to things. You have to build a pyramid from the bottom up, and the foundation of the pyramid is the most important part. It is often shown that people live lives that are out of order with the pyramid. Those who focus on accumulating things but never get to the “self-actualization” part of life are living a life out of balance where they will never achieve true happiness.Those who focus on self-actualization without making sure their basic needs are met are living a dangerous life – an upside-down pyramid – where they could be toppled over at any moment.THIS is why Maslow’s Hierarchy of Needs is a perfect comparison to marketing a small business like an auto repair shop.There is an order to things. You want to build on a solid foundation. You shouldn’t just focus on the marketing tactics you are most interested in, but rather what is most important to the business’ survival first, then long-term growth, and then thriving as an empire.Talk about the name “Walker’s Hierarchy”Level 1Maslow’s - physiological needs - air, water, food, shelter, clothing, reproductionWalker’s - Marketing Foundations - Google Business Profile, Website, Social MediaLevel 2Maslow’s - Safety - personal security, employment, resources, health, propertyWalker’s - Reputation - Reviews, Content Marketing, SEO, Google AdsLevel 3Maslow’s - Love and belonging - friendship, intimacy, family, sense of belongingWalker’s - Networking - Chamber of Commerce, BNILevel 4Maslow’s - Esteem - respect, self esteem, status, recognition, strength, freedomWalker’s - Brand Building - Brand building, advanced digital strategies, community involvement, shop cultureLevel 5Maslow’s - Self actualization - desire to become the most you can beWalker’s - World Changer - Thought leadership, strategic partnersInvite to read the article

    How To Get In Touch

    Group - Auto Repair Marketing Mastermind

    Website - shopmarketingpros.com 

    Facebook - facebook.com/shopmarketingpros 

    Get the Book - shopmarketingpros.com/book

    Instagram - @shopmarketingpros 

    Questions/Ideas - [email protected]

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  • In episode 100 of The Auto Repair Marketing Podcast, we invite Tony Mercury from AutoShop Solutions, Carrie-Lynn Rodenberg from Turnkey Marketing, Connor Tracy from Kukui, and Kelsey Outram from Lift Auto Repair Marketing to join us for a meeting of the marketing minds. We talk about where marketing has been, where it’s going, and drop lots of useful knowledge bombs for shop owners to implement in their marketing!

    Thank you to our friends at RepairPal for providing you this episode. As shop owners we were part of RepairPal’s Certified network and you can learn more at RepairPal.com/shops.

    Show Notes

    Tony Mercury, Autoshop Solutions - https://autoshopsolutions.com/ Carrie-Lynn Rodenburg, Turnkey Marketing - https://www.turnkeyautomarketing.com/ Connor Tracy, Kukui - https://www.kukui.com/ Kelsey Outram, Lift Auto Repair Marketing - https://liftautorepairmarketing.com/ Brian & Kim Walker, Shop Marketing Pros - https://shopmarketingpros.com/ 

    How To Get In Touch

    Group - Auto Repair Marketing Mastermind

    Website - shopmarketingpros.com 

    Facebook - facebook.com/shopmarketingpros 

    Get the Book - shopmarketingpros.com/book

    Instagram - @shopmarketingpros 

    Questions/Ideas - [email protected]

  • Thank you to our friends at RepairPal for providing you this episode. As shop owners we were part of RepairPal’s Certified network and you can learn more at RepairPal.com/shops.

    Show Notes

    My Facebook Ads are showing to people way outside of my service area (not set up right)My social media doesn’t seem to be providing a return on investment (Junk smm)I never see my Google Ads when I search for my business (low budget)I don’t show up in the Map Pack when I search for auto repair near me, and I’m searching while I’m in my business (connected to wifi)My website is too slow (pictures too big or cheap hosting)My website doesn’t come up when people search for mechanic near me (stock content)I get lots of leads but they don’t turn into customers (Your SA sucks)My marketing looks like every other shop’s marketing (are you talking to your marketers?)The shop is slow. It’s time to turn our marketing back on. (never stop marketing)

    How To Get In Touch

    Group - Auto Repair Marketing Mastermind

    Website - shopmarketingpros.com 

    Facebook - facebook.com/shopmarketingpros 

    Get the Book - shopmarketingpros.com/book

    Instagram - @shopmarketingpros 

    Questions/Ideas - [email protected]

  • Thank you to our friends at RepairPal for providing you this episode. As shop owners we were part of RepairPal’s Certified network and you can learn more at RepairPal.com/shops.

    Show Notes

    Reasons Google will suspend your GBPAdding Keywords to Your Business NameUsing PO boxes or virtual office addressesUsing your home address for a service area business - mobile mechanicsMaking major changes to your information - name, address, phone numberAdding Reviews - Talk about RV Masters Recent experienceSpam ReviewsTwo businesses sharing an address - same with phone numberA competitor reported you Dandy Review Removal: Negative review removal using AIThey had to rebrand from ReviewVio because of all the negative reviews and complaints that they received. They over charge and under deliver.It is a 12 month contract - not monthlyWriter’s Hand: WriterHand.com's Review Generator AI employs state-of-the-art natural language processing algorithms to produce high-quality reviews in a matter of seconds. The tool is designed to cater to the needs of both individual writers and businesses seeking to enhance their online presence. By simply inputting a few key details about a product, service, or experience, users can obtain well-crafted reviews that reflect a genuine customer's perspective.Embed Social: Use AI tools to help you collect more reviews, reply to reviews faster and make your reviews widget designs.New AI Optimization services: Boost Ninja: Speak on Accurate Automotive GBP Listing being suspended after adding this company to their listing - Supposed to be a Google Maps ranking system by boosting local rankings by targeting top keywords and AI Optimization to your Google listingProblem is when you talk to client’s who have hired companies like this and ask what they are actually doing - the answer is the same: “I have know idea”

    How To Get In Touch

    Group - Auto Repair Marketing Mastermind

    Website - shopmarketingpros.com 

    Facebook - facebook.com/shopmarketingpros 

    Get the Book - shopmarketingpros.com/book

    Instagram - @shopmarketingpros 

    Questions/Ideas - [email protected]

  • Can Marketing "Even Out" The Workload?

    Thank you to RepairPal for sponsoring The Auto Repair Marketing Podcast. Learn more about RepairPal at https://repairpal.com/shops

    Show Notes

    We often hear people say their marketing should “even out the workload,” but can it do that?There are peaks and valleys throughout the year. That’s just life.It’s hard to market to make a specific time busyMarketing lifts the peaks and the valleys, but it can easily lift the peaks higher and the valleys not quite as muchSCHEDULING can even out the workload, or fill in the slow timesScheduling long-time clients for the slow timesScheduling the next visit like a dentist doesCan you do time specific campaigns? State fair campaignBack-to-school campaignPre-trip inspections before summer and the holidays

    How To Get In Touch

    Group - Auto Repair Marketing Mastermind

    Website - shopmarketingpros.com 

    Facebook - facebook.com/shopmarketingpros 

    Get the Book - shopmarketingpros.com/book

    Instagram - @shopmarketingpros 

    Questions/Ideas - [email protected]

    Lagniappe (Books, Links, Other Podcasts, etc)

    Canva - Mood Boards
  • Not shownotes.

    How To Get In Touch

    Group - Auto Repair Marketing Mastermind

    Website - shopmarketingpros.com 

    Facebook - facebook.com/shopmarketingpros 

    Get the Book - shopmarketingpros.com/book

    Instagram - @shopmarketingpros 

    Questions/Ideas - [email protected]

    Lagniappe (Books, Links, Other Podcasts, etc)

  • At VISION 2024, Kim taught a class on customer loyalty. It was incredibly well received and we’ve decided to bring a conversation here in podcast form where she touches on a critical piece of business: creating loyal customers. Listen in for tips, strategies, and just real-talk!

    Thank you to our friends at RepairPal for providing you this episode. RepairPal will help you grow your auto business and you can learn more at RepairPal.com/shops.

    Show Notes with Timestamps

    Loyalty: strong feeling of support or allegianceWhat that means to me. Companies I am loyal to: Bear Mountain Bakery, Holtz Leather, The Basketry, SmallwoodsSimon Sinek’s Ted Talk “Start with Why”: Your purpose, Your cause, Your beliefsWe are lonelier & more apart than ever beforeMaslow’s Hierarchy of NeedsOur Core ValuesWe have an intense desire to feel a sense of belonging - even more with digital communication.Unreasonable Hospitality by Will Guidara - Episode 89: https://autorepairmarketing.captivate.fm/episode/089Create Loyalty by: Being thoughtful and intentional with all you do. Understanding the difference between service + hospitality. Service is black and white. Hospitality is full color.Having authentic connection: Southwest Airlines - the heart, Ciro - my Italian driver, 1st Phorm, Eleven Madison Park Restaurant’s hot dog story, Bear Mountain Bakery, The Basketry, Holtz Leather, Smallwoods. Knowing your clients, understanding them, being present, listening, and being considerate and generous (read the book: Gift*ology). Being a trusted resource.VISION’s speaker: Scott Stratten, said, “If you want to worry about the bottom line, you’ve got to focus on the front line.” (To obsess about how your customers feel, you must obsess about how your employees feel.Customer loyalty comes after employee loyaltyHow are you taking care of your team? Daily Stand-Up (gratitude and top priority) + a checkin/awareness for me.Team Outings. Letters/notes/recognitions. Mentoring. Schedule emails/slack messages/textsToo many companies leave the human behind. We live in a world where we have an opportunity - responsibility - to make magic in a world that is desperate for it. When you make magic you add to the layers of loyalty being created.Make this part of how you do business. A process. A time, place, a procedure/reminder.

    How To Get In Touch

    Group - Auto Repair Marketing Mastermind

    Website - shopmarketingpros.com 

    Facebook - facebook.com/shopmarketingpros 

    Get the Book - shopmarketingpros.com/book

    Instagram - @shopmarketingpros 

    Questions/Ideas - [email protected]

    Lagniappe (Books, Links, Other Podcasts, etc)

    Canva - Mood Boards
  • Top tier shops want to have personalized marketing but often don’t know how to take the photo from their camera roll and convert it into a graphic for social media that’s pleasant and professional. In this episode, Kim Walker shares top tips from the pros on how to efficiently and effectively use the widely popular tool Canva for creating eye catching graphics.

    Thank you to RepairPal for sponsoring The Auto Repair Marketing Podcast. Learn more about RepairPal at https://repairpal.com/shops

    Show Notes

    Canva: what it is, why you need it, how to find it, who uses it

    April 2, 2024 at 12pm in our FB Group

    Keep it simple. Less is more.Be consistent! Maintain branding: company colors, fonts, logos, tone.Keep your posts personal! Use YOUR own photos. Create the “brand kit” in Canva. A place to store your logo, select the fonts, colors. Stay organized. Create folders. Save your designs in calendar order to make scheduling more efficient. (Be sure to lock designs so moving things around is easier). Use grid-view to get a birds-eye view and ensure branding consistency and that your designs are pleasing to the eyeUse moving elements and animations to help create eye-catching graphics.Use templates for things like birthdays, anniversaries, and hiring to save time. Create a few for each to keep them interesting.Explore and don’t be afraid of Canva’s AI like Magic Media to create fun new photos and videosCreate a “Mood Board”  - a collection of images, textures, typography, color palettes and description words - or an ‘inspiration board’ to help when the ideas are just not there. Canva Design School

    How To Get In Touch

    Group - Auto Repair Marketing Mastermind

    Website - shopmarketingpros.com 

    Facebook - facebook.com/shopmarketingpros 

    Get the Book - shopmarketingpros.com/book

    Instagram - @shopmarketingpros 

    Questions/Ideas - [email protected]

    How To Get In Touch

    Group - Auto Repair Marketing Mastermind

    Website - shopmarketingpros.com 

    Facebook - facebook.com/shopmarketingpros 

    Get the Book - shopmarketingpros.com/book

    Instagram - @shopmarketingpros 

    Questions/Ideas - [email protected] 

    Lagniappe (Books, Links, Other Podcasts, etc)

    Canva - Mood Boards
  • Thank you to RepairPal for sponsoring The Auto Repair Marketing Podcast. Learn more about RepairPal at https://repairpal.com/shops

    How To Get In Touch

    Group - Auto Repair Marketing Mastermind

    Website - shopmarketingpros.com 

    Facebook - facebook.com/shopmarketingpros 

    Get the Book - shopmarketingpros.com/book

    Instagram - @shopmarketingpros 

    Questions/Ideas - [email protected]

  • Mike Ragsdale is the founder of the 30a Company, and he has an incredible story of being called out by his kids when they got tired of hearing him talk about his dream life without ever pursuing it. This is an incredibly inspiring episode that may result in you exploring how you can create a life you don’t need to escape from.

    Thank you to RepairPal for sponsoring The Auto Repair Marketing Podcast. Learn more about RepairPal at https://repairpal.com/shops

    How To Get In Touch

    Group - Auto Repair Marketing Mastermind

    Website - shopmarketingpros.com 

    Facebook - facebook.com/shopmarketingpros 

    Get the Book - shopmarketingpros.com/book

    Instagram - @shopmarketingpros 

    Questions/Ideas - [email protected] 

  • One of the most misunderstood types of marketing is geofencing. People often don’t know what it is, but they know they want it. It’s new, it’s sexy, it’s cool. But what is it? And will it work for an auto repair shop? Join Brian as he interviews Mary Ann Pruitt from Mosaic.

    Thank you to RepairPal for sponsoring The Auto Repair Marketing Podcast. Learn more about RepairPal at https://repairpal.com/shops

    How To Get In Touch

    Group - Auto Repair Marketing Mastermind

    Website - shopmarketingpros.com 

    Facebook - facebook.com/shopmarketingpros 

    Get the Book - shopmarketingpros.com/book

    Instagram - @shopmarketingpros 

    Questions/Ideas - [email protected]

  • This week on the ARM Podcast Brian talks about why stock website content doesn’t work. In this episode you’ll learn what he means by stock content, why it doesn’t work, whether or not it hurts you to have stock content on your website, and how to tell if you have it on your website.

    Thank you to RepairPal for sponsoring The Auto Repair Marketing Podcast. Learn more about RepairPal at https://repairpal.com/shops

    Show Notes with Timestamps

    What is stock content?Stock content is duplicate contentStock content is generic contentDoes stock content help?How do you know if your website has stock content?

    How To Get In Touch

    Group - Auto Repair Marketing Mastermind

    Website - shopmarketingpros.com 

    Facebook - facebook.com/shopmarketingpros 

    Get the Book - shopmarketingpros.com/book

    Instagram - @shopmarketingpros 

    Questions/Ideas - [email protected]

  • In this episode, Kim reviews the book “Unreasonable Hospitality” and talks about ways you can become so good at customer service and making your customers feel special, that the world would consider it unreasonable. This has quickly become one of Kim’s favorite books. Listen in to learn why and to get some ideas on how you can provide unreasonable hospitality to your clients in your auto repair shop.

    Thank you to RepairPal for sponsoring The Auto Repair Marketing Podcast. Learn more about RepairPal at https://repairpal.com/shops

    How To Get In Touch

    Group - Auto Repair Marketing Mastermind

    Website - shopmarketingpros.com 

    Facebook - facebook.com/shopmarketingpros 

    Get the Book - shopmarketingpros.com/book

    Instagram - @shopmarketingpros 

    Questions/Ideas - [email protected]

  • Thank you to RepairPal for sponsoring The Auto Repair Marketing Podcast. Learn more about RepairPal at https://repairpal.com/shops

    Kim’s Tips:

    Go with a plan - know who you want to meet. Pre-schedule these meetings. Promote that you are there! Use the event/conference app! Schedule your post-conference debriefing meeting.Create a post-conference action planSee our Conference Planning Checklist!

    Brian’s Tips

    1 - Register early and be strategic about the classes you take - stay at the hotel2 - Establish a bedtime with a no-excuses policy3 - Choose your team’s classes and make them teach it when they get back4 - Visit the vendors - know/like/trust them - they subsidize your attendance5 - Come with Friends

    How To Get In Touch

    Group - Auto Repair Marketing Mastermind

    Website - shopmarketingpros.com 

    Facebook - facebook.com/shopmarketingpros 

    Get the Book - shopmarketingpros.com/book

    Instagram - @shopmarketingpros 

    Questions/Ideas - [email protected]

  • Get to know Darrin Barney, the family man, Jeep Enthusiast, multi-business owner, and friend to many. Take away some helpful tips, but a ton of inspiration from the owner of Barney Brothers Off Road and Repair and Elite Worldwide.

    Thank you to RepairPal for sponsoring The Auto Repair Marketing Podcast. Learn more about RepairPal at https://repairpal.com/shops

    Show Notes

    Outdoor Adventures and Family Culture (00:00:53) The hosts and guest discuss their shared experiences in outdoor activities, particularly off-roading, and the impact of family culture on their businesses. Off-Roading and Team Building (00:01:35) The conversation shifts to the off-roading event where the hosts joined the guest's team, emphasizing the importance of getting out of the business environment to learn about people.Influence of Family Culture (00:02:24) The guest shares how his family's love for outdoor activities and off-roading has been integrated into their family culture, influencing their children's upbringing.Early Off-Roading Experiences (00:04:33) The guest reminisces about his early experiences with off-roading, starting with his father's 1946 Willys and how it shaped his passion for the activity.Off-Roading Environments (00:06:28) Discussion about the diverse off-roading environments, including the challenges of mud and the beauty of the landscapes where they engage in off-roading activities.Shared Love for Off-Roading Locations (00:08:44) The hosts express their admiration for a favorite off-roading location and share a personal anecdote about their experiences there.First Jobs and Passion for Customer Service (00:10:39) The guest shares his first paying jobs, including building tennis courts and managing a western wear store, emphasizing his passion for customer service and making a difference in people's lives.Barn Brothers Offroad (00:12:31) Darrin shares the story of how Barn Brothers Offroad came to be and the challenges they faced.Learning from Bob and Kim (00:13:21) Darrin talks about the valuable lessons he learned from the owners of Fort Collins 4x4, Bob and Kim, and the importance of connecting with customers.Starting the Business (00:14:07) Darrin discusses the initial challenges and the support from his family in starting the business.Growing the Business (00:16:13) Darrin reflects on the growth of the business, the need for coaching, and the impact of learning from mistakes.RepairPal Sponsorship (00:17:25) A discussion about RepairPal and its benefits for auto repair shops.Challenges of Owning a Specialty Shop (00:19:20) Darrin shares insights into the challenges of owning a specialty shop and the importance of being prepared for daily uncertainties.Recruiting Specialized Technicians (00:23:12) The conversation shifts to recruiting specialized technicians and the diverse range of tasks they may encounter.Specialty Shop Marketing (00:24:34) Discussion on marketing strategies for specialty auto repair shops and the importance of showcasing fun activities.Understanding Your Customer (00:25:00) Emphasizing the need to understand the customer's expectations and interests in marketing a specialty shop.Customer Excitement (00:26:33) Highlighting the difference in customer excitement between traditional auto repair and specialty off-road services.Off-Roading Adventures (00:27:07) The rewarding experience of participating in off-roading activities and the joy of helping customers achieve the unexpected.Passion for Coaching (00:30:33) The speaker's passion for coaching and the impact of coaching on their life and business.Freedom and Coaching (00:32:47) The speaker's goal to provide freedom and guidance to shop owners through...
  • Our first auto repair shop was named “Behind the Star.” That may make you want to stop listening right now as we clearly had no idea what we were doing. But if we learn from our mistakes, we have a more comprehensive education than most! Through the years as we’ve worked with many different clients, we’ve seen just about every problem a business could have with a name. In this episode, we share some things you’ll want to think about when naming an auto repair shop.

    Thank you to RepairPal for sponsoring The Auto Repair Marketing Podcast. Learn more about RepairPal at https://repairpal.com/shops

    Show Notes

    Naming Your Auto Repair Shop (00:00:10) Discussion about the importance and considerations when naming an auto repair shop.The Story of Naming Their Shop (00:03:14) Personal anecdote about the process of naming their auto repair shop and the challenges they faced.Putting a Particular Service in the Name (00:08:00) Advice on the potential pitfalls of including a specific service in the name of an auto repair shop.Using Street Names in Business Name (00:11:52) Considerations and examples of using street names in the business name, including potential challenges.Using Your Name in the Business (00:13:58) Discussion about the implications of using personal names in the business name and potential future challenges.Confusing Names and Search Engines (00:15:01) Using names that confuse search engines and examples of real-world consequences.Creative Naming and Spelling (00:16:14) The pitfalls of overly creative or misspelled business names and their impact on searchability.Spelling and Pronunciation (00:18:18) The challenges of hard-to-spell or hard-to-pronounce names, with specific examples from Louisiana.Domain Name Considerations (00:20:27) Tips for choosing a domain name, including avoiding confusion and competitor-related issues.Competitor Domain Names (00:24:26) The importance of checking closely related domain names to avoid confusion with competitors.Final Remarks and Contact Information (00:25:30) Summarizing the naming considerations and promoting engagement with the podcast and sponsor.

    How To Get In Touch

    Group - Auto Repair Marketing Mastermind

    Website - shopmarketingpros.com 

    Facebook - facebook.com/shopmarketingpros 

    Get the Book - shopmarketingpros.com/book

    Instagram - @shopmarketingpros 

    Questions/Ideas - [email protected] 

  • One topic we rarely talk about is radio, yet we have a story of very successfully using radio advertising to market our own auto repair shop. Radio was different back then, but our strategy can still work, and the idea works across all mediums. We hope you’ll listen in to the story of Jack Boston, Bill LuMaye, and Peak Automotive.

    Thank you to RepairPal for sponsoring The Auto Repair Marketing Podcast. Learn more about RepairPal at https://repairpal.com/shops

    Show Notes

    The beginning of radio advertising (00:00:01) Discussion about the emotional story and effectiveness of radio advertising, its cost, and tracking difficulties.Evolution of radio options (00:01:21) Comparison of traditional AM and FM radio with newer options like Sirius XM, Pandora, Spotify, and podcasts.Getting into radio advertising (00:03:20) The story of how a customer, Jack Boston, influenced the hosts to start radio advertising and the initial challenges.Selecting the right radio station (00:05:57) The importance of choosing the right radio station based on listener demographics and the impact of the chosen station on the audience.Transition to a new radio host (00:07:26) The unexpected transition from Jack Boston to Bill Lemay due to health issues, and the process of involving the new host in advertising.The impact of live endorsements (00:13:11) The effectiveness of live endorsements over pre-recorded ads, the influence of creative freedom, and the authenticity of the message.The importance of asking clients (00:14:29) Discussion on the significance of asking clients about their listening habits to tailor marketing strategies.Advertising on satellite radio (00:15:17) Exploration of advertising opportunities on satellite radio and the potential for targeted local advertisements.Tracking radio advertising effectiveness (00:16:28) Insight into tracking the effectiveness of radio advertising through dedicated URLs and phone numbersThe impactful gift from a client (00:18:30) A heartwarming story about a client's gift and its impact during a challenging time.Closing remarks and sponsorship acknowledgment (00:19:27) Acknowledgment of the sponsor and closing remarks, encouraging listeners to engage with the podcast and its hosts.

    How To Get In Touch

    Group - Auto Repair Marketing Mastermind

    Website - shopmarketingpros.com 

    Facebook - facebook.com/shopmarketingpros 

    Get the Book - shopmarketingpros.com/book

    Instagram - @shopmarketingpros 

    Questions/Ideas - [email protected]

  • In a world where so many great lessons come from failing, people are afraid of failure. We see this a lot, especially when it comes to marketing. Every time you learn something that doesn’t work, it puts you closer to finding something that does. So why do people give up on marketing so early and build belief systems that certain types of marketing “don’t work” when the evidence points to the contrary? That’s what we talk about in this episode of The Auto Repair Marketing Podcast.

    Thank you to RepairPal for sponsoring The Auto Repair Marketing Podcast. Learn more about RepairPal at https://repairpal.com/shops

    Show Notes

    The Aftermarket Radio Network (00:00:01) Introduction to the podcast episode and hosts' welcome.Talking about Failing Forward (00:00:41) Discussion about the concept of "failing forward" and its importance in learning and growth.Fear of Failure (00:02:16) Exploring the fear of failure and its impact on business decisions and actions.Financial Impact of Failing (00:02:56) Highlighting the financial challenges and impact of failure, including personal experiences.Adapting to Failure (00:04:43) Emphasizing the importance of adapting and learning from failures to become better.Marketing and Fear of Failure (00:05:53) Addressing the fear of failure in marketing and its implications for business growth.Marketing Strategies and Failure (00:07:53) Discussing the significance of failure in marketing and its role in building a successful business.Google Ads Failure (00:11:01) Sharing a specific failure related to Google Ads and its impact on marketing efforts.Diagnosing Marketing (00:13:45) Explains the analogy between diagnosing a car and diagnosing marketing issues, focusing on the importance of using the right keywords in Google Ads. Learning from Failure (00:15:42) Discusses the failure in the ad campaign, the learning process, and the importance of taking responsibility for mistakes. Marketing Adjustments (00:16:42) Highlights the significance of making small adjustments in marketing strategies and provides examples of how minor changes can impact results. Balancing Risk and Innovation (00:22:07) Emphasizes the need to balance risk with innovation and the importance of having foundational marketing strategies in place before adopting new techniques.Celebrating Success Stories (00:25:02) Acknowledges and celebrates the success of shop owners who have effectively implemented marketing strategies discussed in the podcast.Engaging with the Audience (00:27:22) Encourages listeners to share their marketing experiences and struggles, offering to provide guidance and create content based on their questions. Cultivating a Growth Mindset (00:20:17) Encourages a growth mindset and discusses the impact of beliefs on the success of marketing efforts.Sponsorship acknowledgment (00:28:00) Acknowledgment of RepairPal's sponsorship and a thank you to the listeners. Promotion of upcoming episodes (00:28:14) Encouragement to listen in next week and a promotion of other podcasts on the aftermarket radio network.Closing remarks (00:28:20) Closing remarks from the host, encouraging feedback and interaction with the podcast.

    How To Get In Touch

    Group - Auto Repair Marketing Mastermind

    Website - shopmarketingpros.com 

    Facebook - facebook.com/shopmarketingpros 

    Get the Book -

  • In this episode, Kim and Brian talk about the conferences and other events they will be attending and teaching at in 2024. These conferences are great opportunities to network with other shop owners and auto repair professionals, as well as “sharpening the saw” and become a better business person.

    Thank you to RepairPal for sponsoring The Auto Repair Marketing Podcast. Learn more about RepairPal at https://repairpal.com/shops

    Show Notes

    The aftermarket radio network (00:00:01) Introduction to the episode and discussion about upcoming automotive industry conferences and events.Pros on the road 2024 (00:00:10) Discussion about the Pros on the Road 2024 event and the importance of attending automotive industry conferences.Sponsorship acknowledgment (00:00:21) Acknowledgment of the sponsors of the podcast and their importance in supporting the podcast.Recap of 2023 conferences (00:01:03) Discussion about the conferences attended in 2023 and the plan for attending conferences in the current year.Conferences and classes schedule (00:02:00) Listing the conferences and events planned for the year and the classes to be taught at these events.Fly with the Eagles event (00:03:53) Details about the Fly with the Eagles event in Dallas, including the topics to be discussed.Vision conference (00:04:13) Discussion about the Vision conference, the classes to be taught, and the importance of attending.MARS conference (00:05:20) Information about the MARS conference and the class on driving car count to be taught.World Pack Advanced Car Quest (00:05:46) Details about the World Pack Advanced Car Quest conference and its significance.Tools by RSP event (00:06:52) Information about the Tools by RSP event in Pennsylvania.AST conference (00:06:59) Discussion about the AST conference in September.Classes and workshops details (00:09:09) Details about the specific topics and classes to be taught at various conferences and events.Extended video workshop (00:13:28) Information about the extended video workshop to be conducted at a specific location and the unique aspects of the workshop.Creating Loyal Customers (00:15:45) Discussion about a class on making customers feel special and loyal.Working with Marketing Partners (00:16:21) Explanation of a class on collaborating with marketing companies for better results.Identifying Your Ideal Customer (00:17:35) Teaching a class on understanding and targeting the ideal customer for automotive repair shops.Facebook Marketing for Auto Shops (00:18:34) Introduction of a new class on Facebook marketing for auto repair shops.The Powerful Duo: Ads and SEO (00:19:13) Discussion about a class on the importance of ads and SEO in marketing for automotive businesses.Hiring Advantage and Video Advantage (00:20:17) Information about classes on hiring tactics and the use of video for marketing.Attracting Technicians Through Marketing (00:21:41) Announcement of a webinar-style class on attracting technicians through marketing.Upcoming Conferences and Events (00:22:23) Discussion about future industry events and conferences, including changes in schedule.Connecting with the Audience (00:23:09) Encouragement for the audience to share their conference plans and connect with the speakers. Podcast Sponsorship and Closing (00:24:02) Acknowledgment of the podcast sponsor and closing remarks.

    How To Get In Touch

    Group - Auto Repair Marketing Mastermind

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