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“The greatest challenge facing the world today isn't tariffs or monetary uncertainty – it's stagnating productivity.” - Baber Farooq, Senior Vice President, Product Marketing SAP Ariba & SAP Fieldglass
Navigating today's interconnected global business landscape has thrust procurement directly into the heart of strategic risk management. Supply chain disruptions, new AI-driven realities, looming ESG regulations, and shifting diversity initiatives pressure leaders to redefine procurement’s strategic impact.
In this episode, Baber Farooq, Senior Vice President, Product Marketing SAP Ariba & SAP Fieldglass, joins Philip Ideson to unveil pivotal findings from the latest SAP Economist Impact report: “The Resilient Edge: Procurement in an Era of Polycrisis.”
Baber shares why procurement leaders everywhere must proactively align their operating models to evolving global challenges – especially in preparation for generative AI, stringent sustainability standards, and shifting supply chain landscapes.
Baber covers how to:
Navigate escalating supply chain and geopolitical risks Prepare teams for an inevitable AI-driven procurement environment Prioritize ESG initiatives to anticipate regulatory impacts effectively Apply advanced spend analytics to move beyond simple reporting and drive actionable insightLinks:
Baber Farooq on LinkedIn Optimizing Procurement’s Source-to-Pay Strategy Bridging the Confidence Gap to Achieve the Best Business Outcomes Learn more about SAP Subscribe to This Week in Procurement Subscribe to Art of Procurement on YouTube -
Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday morning at 6am US Eastern Time.
Presented by a member of the Art of Procurement team, each episode has 6 short segments that summarize the week in procurement.
Segments range from procurement tips to podcast summaries, from details of events to news or overviews of blog posts that capture our attention.
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Saknas det avsnitt?
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Sometimes the most damning evidence about an industry or an organization comes from the inside. In this second installment of “Buy: The Way…To Purposeful Procurement’s” deep dive into supplier tactics, two former supply executives continue exposing the ins and outs of the supplier playbook they used on procurement when they were on the other side of the fence.
Bob Schreiner, former CIA section chief and G4s operations executive, explains how security guard service providers can obscure margin increases within seemingly reasonable wage adjustments for officers. He also exposes the “position rate variance” tactic, where suppliers charge premium rates for senior guards to fill junior positions, and also how disasters can become margin-grabbing bonanzas for suppliers.
Keith Robinson, one of only 150 board-certified entomologists working commercially in North America, exposes seasonal billing schemes in the pest control industry, where compliance rates plummet in colder months, yet billing continues unchanged. Perhaps most shocking is his revelation that 80-90 percent of fogging and fumigation services are often completely avoidable.
These true stories from industry insiders point to a troubling reality: procurement is sometimes so focused on up-front savings that they inadvertently signal to suppliers exactly how to game the system. In effect, procurement ends up creating the perfect conditions for the kind of post-contract chicanery that can create significant cost increases for the business over the years, without any change in service scope or delivery.Links:
Bob Schreiner on LinkedIn Keith Robinson on LinkedIn Rich Ham on LinkedIn Learn more at FineTuneUs.com -
“Procurement officers are going to have to go hunt for the solutions they need and the workflows that can help their business. I do feel like to do this job properly moving forward, it's an offensive job, and you don't have the luxury of sitting back.” - Matt Ziskie, Co-Founder, Bungalow Capital
How procurement approaches working with smaller, innovative startups can look quite different than other supplier relationships.
From lengthy sales cycles, complex negotiations, and mismatched expectations… these and other roadblocks can crop up in different ways depending on the size, scale, needs, and maturity level of the supplier. Procurement has to understand the unique needs and constraints that each type of supplier brings to the table.
In this episode of Art of Procurement, recorded on stage at Catalyst LA, Philip Ideson speaks with Matt Ziskie, Co-Founder of Bungalow Capital, about bridging the gap between enterprise procurement and startup innovation. Matt offers a unique perspective, having worked as a procurement leader at companies like Box and Airbnb, and now as an investor helping startups navigate enterprise sales.
In this episode, Matt explains:
Why enterprise procurement teams should consider segmented processes when working with startups How to mitigate the "fragility" of startup partnerships without ignoring the tremendous value they can provide The importance of communication and transparency to understanding the real financial impact of enterprise contract terms Practical ways to support startups beyond contract terms, including coaching, references, and protection from scope creepLinks:
Matt Ziskie on LinkedIn Subscribe to This Week in Procurement Subscribe to Art of Procurement on YouTube -
Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday morning at 6am US Eastern Time.
Presented by a member of the Art of Procurement team, each episode has 6 short segments that summarize the week in procurement.
Segments range from procurement tips to podcast summaries, from details of events to news or overviews of blog posts that capture our attention.
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“I was humbled by the buy-in from the AOP community because, ultimately, people came on trust. They came on the trust that we would deliver what we said we would for our first in-person event.” - Philip Ideson, Co-Founder and Managing Director, Art of Procurement
Now that Art of Procurement's first-ever in-person event, Catalyst LA, is in the rear-view mirror, co-hosts Philip Ideson and Kelly Barner sit down for a candid debrief about what it took to launch a new kind of procurement event and how it may impact procurement’s approach to learning, community, and collaboration going forward.
From their initial vision of creating something different in the procurement event space to the unexpected challenges on the May 6th conference day itself, Philip and Kelly share the behind-the-scenes story of how they transformed their digital-first community into a world-class experience focused on procurement operating model transformation.
Why they chose to focus on experience for AOP’s first in-person event in the company’s 10-year history What the response from procurement executives reveals about the evolution of today's CPOs How pairing attendees based on procurement maturity, organization size, and roles maximized event-based learning Unexpected moments that tested the team’s stress levels (but ultimately enhanced the attendee experience!)
In this episode, Philip and Kelly reflect on:Links:
Subscribe to This Week in Procurement Subscribe to Art of Procurement on YouTube -
Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday morning at 6am US Eastern Time.
Presented by a member of the Art of Procurement team, each episode has 6 short segments that summarize the week in procurement.
Segments range from procurement tips to podcast summaries, from details of events to news or overviews of blog posts that capture our attention.
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Much like the classic plot twist in old thriller movies where the characters realize the threat is coming from inside the house, the most revealing insights about supplier tactics are coming from inside Fine Tune’s own house in this eye-opening tenth episode of Buy: The Way…To Purposeful Procurement.
Co-host Rich Ham was initially reluctant to tap into his own team’s expertise for this podcast series, but the guests’ insight and insider knowledge proved too valuable not to share.
In this episode, Philip and Rich interview two former supplier-side executives – Alex Carlson and Angie Claeys – who are now working on the opposite side of the fence at Fine Tune, and therefore perfectly positioned to divulge the very tactics they once used against procurement teams.
They are, indeed, “poachers turned game wardens.”
First, Alex, a former CBRE executive and Wells Fargo procurement leader, explains how janitorial service providers deliberately underbid with limited scopes to help procurement “check the box” on savings goals. Likewise, he’s seen elevator maintenance providers bill for preventative maintenance that is never performed. Just because a category of spend is managed on paper doesn’t mean it’s being actively managed where it counts the most, on the ground.
Similarly, in the second half of the episode, Angie Claeys, former VP of Operations at Aramark, lays out the uniform industry’s playbook (a notoriously complex category). Here too procurement has to watch out for “presumptive” billing that can cost the business unnecessarily if procurement isn’t on top of it.
Alex and Angie’s experiences on the supplier side point to a troubling dynamic: procurement’s incentive structures actually encourage these nefarious supplier behaviors and, by not focusing more on ongoing cost management, procurement is inadvertently signaling to suppliers precisely how they can ‘game the system.’
This episode, part one in a two-part series full of insider insights, provides an unfiltered look at the consequences of half-hearted spend management and makes a powerful case for extending procurement’s influence beyond the contract.Stay tuned for part two, where Bob Schreiner and Keith Robinson expose similar tactics in security services and pest control.
Links:
Alex Carlson on LinkedIn Angie Claeys on LinkedIn Rich Ham on LinkedIn Learn more at FineTuneUs.com -
“Change is about first having an awareness. Once you have that awareness, then that other party that you're trying to drive that awareness has an understanding. And when that understanding is there, then they're motivated to take action.” Pratik Patel, Director - Category Management - Labor/North America Technology Spend, Mastercard
Services procurement can be a rewarding field, but it also has some unique (and fairly complex) challenges that require procurement to develop a strong approach to spend and performance management.
In this episode, Philip Ideson speaks with Pratik Patel, Director - Category Management - Labor/North America Technology Spend at Mastercard, about his own experience transforming technology services procurement from a decentralized, inefficient process into a streamlined, data-driven program that delivers unprecedented business value.
Pratik walks listeners through:
Four key requirements for successful outcome-based contracting How to use lean methodology to identify pain points in the procurement process and build buy-in for transformation Steps to build scalable services procurement processes that create efficiency, stakeholder trust, and value for the businessLinks:
Pratik Patel on LinkedIn Business Waste: The Silent Value Killer W/ Pratik Patel Subscribe to This Week in Procurement Subscribe to Art of Procurement on YouTube -
Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday morning at 6am US Eastern Time.
Presented by a member of the Art of Procurement team, each episode has 6 short segments that summarize the week in procurement.
Segments range from procurement tips to podcast summaries, from details of events to news or overviews of blog posts that capture our attention.
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"I’m a big believer in market intelligence, where we educate the business on the providers and the levers to pull. It's not about just pricing; it's understanding the market." - Amy Fong, Partner, Sourcing and Vendor Management, Everest Group
Service categories are experiencing unprecedented change driven by generative AI, which is shifting workforce models and evolving commercial structures across the business.
Procurement has to be continuously focused on how these changes are affecting the business. For procurement leaders managing these services categories, navigating this transformation requires new ways to think about areas like contracting, relationship management, and value measurement.
In this episode of Art of Procurement, Philip Ideson speaks with Amy Fong, Partner, Sourcing and Vendor Management at Everest Group, about the rapid evolution of business services sourcing. Amy brings unique insights from analyzing thousands of contracts and observing what leading companies are doing to adapt their sourcing strategies and their approach to output- versus outcome-based contracts.
In this episode, Amy explains:
Why outcome-based contracting remains an aspiration, not a reality, for many companies (and how to change that) How generative AI is fundamentally changing service delivery models and what that means for performance measurement and cost structures What procurement teams must bring to the table to earn their place in strategic make-or-buy decisionsLinks:
Amy Fong on LinkedIn Get $100 off the super early bird ticket for Engage with code AOPFRIEND Subscribe to This Week in Procurement Subscribe to Art of Procurement on YouTube -
Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday morning at 6am US Eastern Time.
Presented by a member of the Art of Procurement team, each episode has 6 short segments that summarize the week in procurement.
Segments range from procurement tips to podcast summaries, from details of events to news or overviews of blog posts that capture our attention.
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Twenty-five years after co-founding Corporate United, the first indirect GPO in the United States, David McCarty points out an inconvenient truth: the very tools procurement once developed to leverage spend are no longer as effective in today's supplier-dominated landscape.
In this episode of "Buy: The Way…To Purposeful Procurement," David joins co-hosts Philip Ideson and Rich Ham to discuss the evolution of Group Purchasing Organizations (GPOs), from their early promises of dramatic savings (15-30% back in the early 2000s) to their current state, where GPOs are much more limited in their ability to determine and optimize spend.
With refreshing candor and a healthy dose of optimism about today’s forward-thinking GPO leaders, David confirms what many procurement leaders have long suspected: most GPOs are less effective today than when they were founded, partly because they've become a kind of checkbox solution that gives procurement a "false sense of security" rather than a true route to optimized expense management.
For procurement leaders who are worried that their suppliers might be gaming the GPO system, David provides realistic guidance on how to select the right GPO partner (from looking at contract age and rebidding frequency to volume transparency and customization options). He also points out the key areas where GPOs can still deliver differentiated value, but only if they are leveraged appropriately and procurement puts the time and effort into measuring the value they expect to receive.
While there are still benefits to using this model, it’s clear, says David, that in 2025, strategic procurement through GPOs requires a more discerning, purpose-driven approach than ever before.
Links:
David McCarty on LinkedIn Rich Ham on LinkedIn Learn more at FineTuneUs.com -
“In a transformation, make your good examples in the beginning, where you think you will make a difference.” - Joel Andersson, Process development and digitalization project leader - indirect procurement, IKEA
Building a mature indirect procurement function that’s strategically aligned with the rest of the business is a journey filled with problem-solving, stakeholder relationships, and continuous learning. It requires a ‘thinking-on-your-feet’ approach and a willingness to adapt as the business and its priorities evolve.
For IKEA, this transformation began about five years ago when they moved from a self-organized approach to a centralized, strategic function that drives measurable value beyond just cost savings.
In this episode of Art of Procurement, Philip Ideson speaks with Joel Andersson, Process development and digitalization project leader - indirect procurement at IKEA, about the company’s indirect procurement transformation journey.
Joel shares insights on how his team built credibility through early wins, implemented foundational technology, and is now exploring advanced capabilities including services procurement optimization and generative AI.
Listen in to hear:
Why establishing visibility through spend analytics was their critical first technology investment before implementing a source-to-pay suite How demonstrating value through early "low-hanging fruit" wins created the business case for expanding the procurement function The unique challenges of indirect procurement compared to direct, particularly around stakeholder management and services procurementLinks:
Joel Andersson on LinkedIn Subscribe to This Week in Procurement Subscribe to Art of Procurement on YouTube -
Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday morning at 6am US Eastern Time.
Presented by a member of the Art of Procurement team, each episode has 6 short segments that summarize the week in procurement.
Segments range from procurement tips to podcast summaries, from details of events to news or overviews of blog posts that capture our attention.
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"If you can't understand how procurement affects the ultimate end users in your organization, whether it's a state prison, or whether it's a manufacturing facility in Germany, then you're abdicating your role, you're just a robot. And that's why procurement has a superpower." - David Yarkin, CEO, Procurated
Long before "DOGE" became a buzzword in government efficiency, the state of Pennsylvania led a pioneering strategic procurement transformation that saved taxpayers millions… $140 million to be exact (and on a recurring basis, at that). The key to their success wasn't just smart buying strategies, but highly effective communication that helped secure executive support and turn resisters into supporters.
In this episode of Art of Procurement, Philip Ideson speaks with David Yarkin, CEO of Procurated and former Chief Procurement Officer for the Commonwealth of Pennsylvania. David brings a unique perspective influenced by his background as a former press secretary and in procurement leadership.
In this episode, David shares how he led Pennsylvania to unprecedented savings through strategic sourcing initiatives and a powerful approach to communication:
How to build support for procurement transformation, even against significant resistance, while also staying aligned with company leadership Why supplier performance management should be a high priority for procurement and how a lack of visibility into early warning signs can lead to major failures How procurement leaders can break through organizational barriers by getting out from behind their desks and experiencing operations firsthandLinks:
David Yarkin on LinkedIn Pennsylvania Did DOGE Before Elon Musk Made It Cool Subscribe to This Week in Procurement Subscribe to Art of Procurement on YouTube -
Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday morning at 6am US Eastern Time.
Presented by a member of the Art of Procurement team, each episode has 6 short segments that summarize the week in procurement.
Segments range from procurement tips to podcast summaries, from details of events to news or overviews of blog posts that capture our attention.
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More than one hundred years after John C. Dinsmore wrote in Purchasing Principles and Practices that “there should be no great chasm between the board of directors who represent the stockholders whose money is spent and the person who does the spending,” procurement is still struggling with the same fundamental problem of misalignment.
In the eighth episode of “Buy: The Way…To Purposeful Procurement,” Philip Ideson, Kelly Barner, and Rich Ham, CEO at Fine Tune, convene to grapple with the insights – and even a few uncomfortable truths – uncovered in their recent conversations with procurement veterans Rob Hills and Kate Vitasek (episodes 6 and 7, respectively).
Rich, Phil, and Kelly challenge conventional wisdom about cost avoidance (is it just “funny money,” after all?), the gap between negotiation and execution, and why procurement’s performance metrics have remained largely unchanged over the years, despite their obvious flaws.
This conversation challenges procurement to think about the practices, processes, or assumptions that no longer serve them, and it also sets the stage for upcoming episodes that will begin to explore tangible solutions to these and other challenge areas.
Tune in as the co-hosts gear up for their upcoming discussion with David McCarty and prepare to tackle new definitions of procurement value that could finally liberate procurement from its self-imposed “savings jail.”The path to purposeful procurement is becoming clearer with each episode…
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“I understand that tension between procurement and legal could happen, but it really is a disservice to each other. It's like two brothers fighting. It doesn't make any sense.” - Paul Bagley, Director of Commercial Contracting, Acosta Group
Procurement and legal often find themselves at odds, despite the fact that they’re usually working toward the same goals for the business. We can usually trace this tension back to a few key areas like contract cycle times, risk management approaches, decision-making processes, or contract negotiations. But, when procurement and legal are true collaborators and combine their expertise, they can create measurably better outcomes for the business.
To get to that point, both sides need to get to the root of the tension and develop workable processes and expectations that leverage the strengths of both teams without creating bottlenecks or roadblocks… for anyone.
In this episode of Art of Procurement, Philip Ideson speaks with Paul Bagley, Director of Commercial Contracting at Acosta Group. Paul has a unique perspective as both an attorney and an experienced procurement professional. Because of that, he is able to directly challenge the notion that conflict between procurement and legal is inevitable, and he advocates instead for a more collaborative, supportive approach between the two.
In this episode, Paul explains:
How effective category management is the key to creating alignment between procurement, legal, and business stakeholders The importance of empowering procurement with clear contract guidelines and fallback provisions so legal doesn’t become unnecessarily overinvolved Best practices for working with outside council or third-party legal teams Practical ways procurement can level-up their knowledge about legal’s role, improve their contracts, and stay current on what risks to look out forLinks:
Paul Bagley on LinkedIn The Future of Digital Contract Management Subscribe to This Week in Procurement Subscribe to Art of Procurement on YouTube -
Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday morning at 6am US Eastern Time.
Presented by a member of the Art of Procurement team, each episode has 6 short segments that summarize the week in procurement.
Segments range from procurement tips to podcast summaries, from details of events to news or overviews of blog posts that capture our attention.
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