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Prepare your supply chain for peak season success with actionable insights from industry experts.
In this classic episode, hosts Scott W. Luton and Kim Reuter are joined by special guests Wes Arentson and Tony Thrasher from SPS Commerce to discuss essential strategies for navigating the busiest time of the year. From making the right investments in Q4 preparation to the importance of post-mortem reviews in Q1, our experts share invaluable advice on optimizing your logistics and retail operations. Gain insights into building strong vendor relationships, embracing automation, and leveraging data analytics for demand forecasting.
Whether you’re a logistics professional or a retail supply chain enthusiast, this episode equips you with the knowledge to enhance efficiency, prevent disruptions, and, ultimately, delight your customers. Tune in for a comprehensive guide to mastering peak season logistics and making strategic decisions that drive success throughout the year.
Additional Links & Resources:
Learn more about SPS Commerce: https://www.spscommerce.com/ Accelerate time to revenue with SPS for 3PLs: https://bit.ly/4bAQqM4Learn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- E2E Demand Planning – Tactics for Driving Value at Scale: https://bit.ly/4g5VdaDThis origianl episode is hosted by Scott Luton and Kim Reuter. For additional information, please visit our dedicated show page at: https://supplychainnow.com/sync-success-tips-tackle-peak-season-1288
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This classic episode of Supply Chain Now dives into how Georgia-Pacific, a nearly 100-year-old company, embraces digital transformation. Listen in as hosts Scott Luton and Kevin L. Jackson welcome Roshan Shah, VP of Applied AI and Products at Georgia-Pacific, to discuss how they use machine learning and artificial intelligence to improve decision-making, reduce waste, and make their operations more sustainable.
Join us for this captivating conversation as Scott, Kevin, and Roshan highlight the importance of human-AI collaboration, how technology can empower people, not replace them, and also share valuable insights on leadership and navigating change management within a large organization.
Additional Links & Resources:
Connect with Roshan: https://www.linkedin.com/in/roshansh/Learn more about Georgia Pacific: https://www.gp.com/Learn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkThis original episode is hosted by Scott Luton and Kevin L. Jackson. For additional information, please visit our dedicated show page at: https://supplychainnow.com/future-manufacturing-AI-sustainability-georgia-pacific-1282
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Selecting the right Transportation Management System (TMS) solution can be crucial for businesses. Finding a solution with the right balance of cost efficiency, visibility, good customer service, scalability, risk management, and analytics can be a difficult decision. Sometimes you get it right- and sometimes you get it wrong!
In this classic episode of Supply Chain Now, hosts Scott Luton and Mary Kate Love welcomed Cody Graham, founder and president of Neon Logistics, and Anthony Ceritelli, senior director of Customer Success with Turvo, and discussed their unique business relationship. Neon Logistics initially partnered with Turvo for a TMS implementation but later switched to a different tech platform. However, they found the new platform fell short of their needs and returned to Turvo. The switch to the new platform cost Neon Logistics around $1 million in total costs, including time, additional vendors, and lost revenue from customers.
Join us for this conversation, and learn from Graham's unique experience. Find out more about how it's not just about implementing a software solution; it's about choosing a strategic tool and partner that aligns with the organization's goals and values, and facilitates continuous improvement in the supply chain.
Additional Links & Resources:
5 Ways to Build a Battle-Tested Carrier Network: https://info.turvo.com/5-ways-to-build-carrier-networkLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- E2E Demand Planning – Tactics for Driving Value at Scale: https://bit.ly/4g5VdaDThis original episode is hosted by Scott Luton and Mary Kate Love. For additional information, please visit our dedicated show page at: https://supplychainnow.com/why-grass-greener-neon-logistics-tms-selection-story-1261
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Join us for this week's episode of The Buzz, as we dive deep into the ever-changing dynamics of global supply chains while reflecting on the year's challenges and successes.
In this episode, hosts Scott Luton and Tandreia Bellamy emphasize the importance of adapting to emerging trends like quantum computing, the latest developments in the U.S. warehousing industry, and the introduction of new Chinese export restrictions. They also welcome special guest Brandon Daniels, CEO of Exiger, who shares insights on leveraging AI for supply chain resilience and the importance of eradicating modern slavery through partnerships with organizations like Hope for Justice and Slavery Free Alliance.
Listen in to learn more about the interconnectedness of global supply chains and the need for innovative solutions to complex challenges. This episode not only informs but hopefully inspires action toward creating a more equitable global supply chain ecosystem.
Additional Links & Resources:
With That Said: https://bit.ly/3ZWOquIManifest 2025: https://bit.ly/4iDIYULElevate Our Kids: https://bit.ly/3OpU025South Jersey’s warehousing boom is still hot. But it could be slowing: https://bit.ly/3DseUeGGoogle says it has cracked a quantum computing challenge with new chip: https://bit.ly/4giWyveChina bans exports to US of gallium, germanium, antimony in response to chip sanctions: https://bit.ly/3VII4g9More than half of leaders haven’t trained in AI, survey shows: https://bit.ly/3DfDzmNHope for Justice: https://bit.ly/4iGVV0qSlave-Free Alliance: https://bit.ly/3DjqrgBLearn more about Exiger: www.exiger.comConnect with Brandon: https://www.linkedin.com/in/brandondanielslegalconsult/Learn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkThis episode is hosted by Scott Luton and Tandreia Bellamy and produced by Amanda Luton and Trisha Cordes. For additional information, please visit our dedicated show page at: https://supplychainnow.com/buzz-future-supply-chain-ethics-responsibility-1367
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In this episode, host Scott W. Luton is joined by Mike Griswold, Vice President Analyst at Gartner, for a thought-provoking discussion on the most impactful supply chain trends of 2024 and bold predictions for 2025. Together, they explore how advancements in generative AI are reshaping supply chain operations and the renewed emphasis on investing in people to drive innovation and productivity.
Mike shares insights from Gartner’s Supply Chain Top 25, spotlighting companies like P&G for their mastery of digital innovation and Diageo for leveraging sustainability as a business driver. The conversation also delves into AstraZeneca’s ambitious plans for carbon neutrality and medical breakthroughs by 2030. For supply chain leaders, this episode highlights the importance of adopting proven technologies in innovative ways, prioritizing employee well-being, and embracing sustainability as a path to both profitability and positive change.
Jump into the conversation:
(00:00) Intro
(03:40) Reflecting on key supply chain takeaways from 2024
(06:15) The rise of generative AI in supply chain operations
(09:50) Practical applications of AI: Efficiency and decision-making
(13:30) People-centric strategies and the evolving employee value proposition
(17:45) Highlights from Gartner’s Supply Chain Top 25: P&G and Diageo
(21:10) Sustainability as a business driver
(24:30) AstraZeneca’s bold goals for 2030 and supply chain innovation
(28:50) Geopolitical challenges and the democratization of technology
(32:15) Tariffs and network modeling: Preparing for uncertainty in 2025
(36:40) The importance of scenario planning for demand and supply
(40:25) Predictions for 2025
Additional Links & Resources:
Connect with Mike Griswold: https://www.linkedin.com/in/mike-griswold-6a68922/Learn more about Gartner: https://www.gartner.com/enConnect with Scott: https://www.linkedin.com/in/scottwindonluton/ Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- E2E Demand Planning – Tactics for Driving Value at Scale: https://bit.ly/4g5VdaDThis episode was hosted by Scott Luton and produced by Joshua Miranda. For additional information, please visit our dedicated show page at: https://supplychainnow.com/reflections-projections-global-supply-chain-2024-2025-1366
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In this episode of Supply Chain Now, host Scott W. Luton sits down with David Morin, Vice President of Client & Retail Strategy at Narvar, to explore the evolving world of returns management and the operational complexities shaping today’s retail landscape. David shares insights into how Narvar is enhancing customer experiences post-purchase while addressing the critical challenges of returns logistics. From the role of AI in improving returns processing to strategies for fostering a seamless omnichannel experience, David emphasizes the importance of customer and retailer satisfaction alike.
For retail and supply chain leaders, this episode uncovers the delicate balance between delivering exceptional customer experiences and managing costs in a world of increasing returns. Tune in to discover how innovative practices and cross-functional strategies can help retailers drive loyalty, enhance inventory management, and optimize reverse logistics for the future.
Jump into the conversation:
(00:00) Intro
(04:32) The role of Narvar in the post-purchase customer experience
(08:05) Key trends from Shoptalk 2024: AI and unified commerce
(13:23) How AI is transforming retail and consumer interactions
(16:03) Understanding return fraud and its impact on retailers
(20:23) The challenges of managing reverse logistics
(24:46) Financial impact of return fraud and rising costs
(28:40) Operational impact of returns management and quality control
(33:15) Approaches to mitigating return fraud
(37:13) Leveraging customer data for tailored returns programs
(40:12) Using AI to enhance returns processes and detect fraud
(42:30) Final takeaways and Narvar’s strategic vision
Resources:
Connect with David Morin: https://www.linkedin.com/in/davidmorinsf/Learn more about Narvar: https://corp.narvar.com/Connect with Scott: https://www.linkedin.com/in/scottwindonluton/ Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkUPCOMING WEBINAR- E2E Demand Planning – Tactics for Driving Value at Scale: https://bit.ly/4g5VdaDThis episode was hosted by Scott Luton and produced by Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/reinventing-retail-returns-management-improving-fraud-prevention-1365
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Join us for this week's episode of The Buzz, as we delve into the evolving landscape of supply chain management, emphasizing the critical role of automation and technology.
In this episode, hosts Scott Luton and Kevin L. Jackson welcome special guest Nathan Chaney, Founder of Supply Chaney, to discuss:
Amazon's latest automated distribution center in Shreveport, LouisianaThe latest ongoing negotiations between the USMX and ILA, where automation has become a significant sticking point, raising concerns about job security among dock workersHow blockchain is quietly transforming various industries, including food safety and international tradethe integration of technology in supply chain education and the need for a balanced curriculum that focuses on core concepts alongside emerging innovations.And much more!Join the conversation as we explore the fundamentals and the future of the supply chain industry.
Additional Links & Resources:
Connect with Nathan: https://www.linkedin.com/in/nathanchaney/Learn more about Supply Chaney: www.supplychaney.comWith That Said: https://bit.ly/4f4JCaV The Elevate Our Kids fundraiser: https://bit.ly/3OpU025 Gartner Announces Rankings of the Top 25 North American Supply Chain Undergraduate and Graduate University Programs for 2024: https://bit.ly/49ATecA Kevin's Favorite Digital Transformers Episode: Beyond The Hype: How Blockchain Is Quietly Transforming Business: https://bit.ly/3Bb7oV4 Solana supply chain attack contained, but users face six-figure losses: https://bit.ly/49sSoONAmazon’s New Robotic Warehouse Will Rely Heavily on Human Workers: https://bit.ly/3VuO4ZKNJ port workers' contract talks stuck over adding automation as January deadline nears: https://bit.ly/4gn538gLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- E2E Demand Planning – Tactics for Driving Value at Scale: https://bit.ly/4g5VdaDThis episode is hosted by Scott Luton and Kevin L. Jackson, and produced by Amanda Luton and Trisha Cordes. For additional information, please visit our dedicated show page at: https://supplychainnow.com/buzz-embracing-automation-supply-chain-1364
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In this episode of Supply Chain Now, hosts Scott W. Luton and Kim Reuter explore the world of retail supply chain innovation with an outstanding panel featuring Venky Avunoori, Vice President of eCom and Customer Technologies at Spencer's & Spirit, Jim Ray, Divisional Vice President of Supply Chain Technology at Spencer's & Spirit, and Justin Cramer, Co-founder at ProShip. Together, they uncover the behind-the-scenes strategies powering the iconic retail brands Spencer’s and Spirit Halloween.
Their insightful discussion reveals how these retail giants master the art of omnichannel fulfillment, navigate seasonal supply chain complexities, and ensure seamless customer experiences. From the challenges of opening 1,500 pop-up stores in weeks to leveraging AI-driven insights and custom-built technologies, this episode is packed with actionable insights and innovative approaches.
Jump into the conversation:
(00:00) Intro
(04:00) Half marathons, hockey, and ballroom dancing
(07:35) Overview of Spencer's & Spirit's unique retail model
(12:32) The year-round planning behind Spirit Halloween
(16:11) Inventory optimization and the role of pop-up stores
(20:15) Omnichannel strategies: BOPIS and ship-from-store
(25:00) Overcoming challenges with inventory visibility in stores
(29:07) Leveraging custom technology for temporary distribution centers
(33:19) AI and gen AI innovations for seasonal operations
(37:42) Future of retail fulfillment: Mini fulfillment centers and q-commerce
(42:10) Managing customer expectations in a volatile carrier environment
(46:00) Launching Spirit Christmas: A new seasonal challenge
(48:50) The importance of customer and employee experience
(51:35) Key takeaways from Spencer's & Spirit's supply chain strategies
(54:00) Evolving with customer needs and technology
Resources:
Download the ProShip Report- https://bit.ly/408liBeSchedule a Discovery Call- https://bit.ly/3XTM0weConnect with Justin Cramer: https://www.linkedin.com/in/justincramer/Connect with Jim Ray: https://www.linkedin.com/in/jim-ray-ohio/Connect with Venky Avunoori : https://www.linkedin.com/in/venkyavunoori/Learn more about ProShip: https://proshipinc.com/Learn more about Spencer's & Spirit: https://www.spencersonline.com/Connect with Kim: https://www.linkedin.com/in/kimberly-reuter-csg/Connect with Scott: https://www.linkedin.com/in/scottwindonluton/ Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- Introduction to Microsoft Supply Chain: Enabling Scale and Complexity: https://bit.ly/40K1rszWEBINAR- How Ferguson's Metrics-Driven Strategy Drove an 18% Improvement in Operational Efficiency: https://bit.ly/3YBbsFzWEBINAR- E2E Demand Planning – Tactics for Driving Value at Scale: https://bit.ly/4g5VdaDThis episode was hosted by Scott Luton and Kim Reuter, and produced by Amanda Luton and Trisha Cordes. For additional information, please visit our dedicated episode page at: https://supplychainnow.com/unmasking-omnichannel-secrets-retail-giant-conversation-spencers-gifts-1363
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In this episode of Supply Chain Now, hosts Scott W. Luton and Jake Barr welcome Craig Allan, President of BWS Logistics, and Sam Foley, Chief Growth Officer at Turvo, to uncover how next-generation tech is advancing logistics and setting new standards for customer satisfaction. Craig and Sam share their experiences in modernizing logistics operations, from drastically cutting billing times to simplifying the complexity of multi-leg shipments through enhanced visibility and real-time tracking.
Together, they discuss the benefits of Turvo’s collaborative platform, which empowers BWS to offer clients a customized, seamless experience that puts the customer in control. With open APIs, data-driven decision-making, and a laser focus on efficiency, this conversation provides supply chain leaders valuable insights on harnessing digital transformation to improve workflows and increase competitive edge.
Jump into the conversation:
(00:00) Intro
(03:18) Growth and innovation journey at BWS Logistics
(05:51) Shifting from legacy systems to Turvo for visibility
(12:45) Boosting productivity by streamlining multi-leg shipments
(19:00) Real-time container tracking and Drayage cycle management
(22:35) Reducing billing time from three days to minutes
(26:15) Using analytics to optimize carrier performance
(33:21) Elevating customer experience through flexible visibility
(36:43) Simplifying workflows to eliminate manual tasks
(39:28) Expanding into cross-border trade
(43:05) Key takeaways for supply chain leaders
Additional Links & Resources:
Check out the Turvo Playbook: https://info.turvo.com/proprietary_tms_vs_modern_tms-playbook Connect with Samantha Foley: https://www.linkedin.com/in/samanthafoley/Connect with Craig Allan: https://www.linkedin.com/in/craigallan31/ Learn more about Turvo: https://turvo.com/ Learn more about BWS Logistics: https://bws-logistics.com/ Connect with Jake: https://www.linkedin.com/in/jake-barr-3883501/ Connect with Scott: https://www.linkedin.com/in/scottwindonluton/ Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- 2025 Supply Chain Outlook: Preparing for Economic and Commercial Shifts: https://bit.ly/4fKWvYxWEBINAR- Introduction to Microsoft Supply Chain: Enabling Scale and Complexity: https://bit.ly/40K1rszWEBINAR- How Ferguson's Metrics-Driven Strategy Drove an 18% Improvement in Operational Efficiency: https://bit.ly/3YBbsFzWEBINAR- E2E Demand Planning – Tactics for Driving Value at Scale: https://bit.ly/4g5VdaDThis episode was hosted by Scott Luton and Jake Barr. For additional information, please visit our dedicated show page at: https://supplychainnow.com/seeing-full-picture-visibility-your-way-bws-logistics-turvo-1362
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Join us for this week's episode of The Buzz, as we dive deep into the implications of a recent $6 billion federal loan aimed at supporting Rivian’s expansion in Georgia, while also examining the broader impact of tariffs and political dynamics on the automotive industry.
In this episode, host Scott Luton welcomes special guest host Koray Kose to the show to discuss:
Rivian's significant hurdles and the future of the EV marketThe rise of agentic AI, which has the potential to transform supply chain operations by autonomously making decisions and executing actions based on real-time dataThe critical need for organizations to prioritize cybersecurity in light of increasing ransomware attacksAnd much more!Join us as we unpack these pressing issues and explore actionable insights for navigating the complexities of today’s supply chain environment.
Additional Links & Resources:
Connect with Koray on LinkedIn: https://www.linkedin.com/in/koraykoese/Learn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- 2025 Supply Chain Outlook: Preparing for Economic and Commercial Shifts: https://bit.ly/4fKWvYxWEBINAR- Introduction to Microsoft Supply Chain: Enabling Scale and Complexity: https://bit.ly/40K1rszWEBINAR- How Ferguson's Metrics-Driven Strategy Drove an 18% Improvement in Operational Efficiency: https://bit.ly/3YBbsFzWEBINAR- E2E Demand Planning – Tactics for Driving Value at Scale: https://bit.ly/4g5VdaDThis episode is hosted by Scott Luton and Koray Kose and produced by Amanda Luton and Trisha Cordes. For additional information, please visit our dedicated show page at: https://supplychainnow.com/buzz-tackling-tariffs-trade-dynamics-1361
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In this episode of Supply Chain Now, hosts Scott W. Luton and Jake Barr are joined by two of Manhattan’s best - Kristin Kay, Senior Design Lead, and Laura Beth Andres, Solutions Consulting Advisor. Together, they discuss the importance of transportation planning in enhancing supply chain efficiency and performance.
The conversation explores the best practices in inbound and outbound logistics, offering insights into optimizing shipment consolidation, resource allocation, and carrier selection. Kristin and Laura Beth share insights on how real-time data and cloud-native solutions are reshaping the transportation landscape, enabling businesses to meet evolving customer demands and manage disruptions more effectively.
Tune in to hear how Manhattan's innovative solutions are helping supply chain leaders streamline logistics, boost resilience, and drive ROI in today’s dynamic global market.
Jump into the conversation:
(00:00) Intro
(03:12) Exploring key challenges in transportation planning
(07:45) Addressing inbound and outbound logistics complexities
(11:28) The role of technology in driving supply chain efficiency
(14:50) Optimizing shipment consolidation for cost savings
(17:35) Balancing resource allocation in logistics
(20:41) Effective carrier selection strategies for better outcomes
(24:05) The impact of data on improving transportation decisions
(27:14) Managing dynamic carrier relationships
(30:19) Strategies for sustainable transportation in supply chain
(33:43) Integrating transportation and warehouse management
(35:25) Modeling tools for better decision-making
(36:56) Using predictive analytics to anticipate disruptions
(39:15) Importance of continuous improvement in logistics
(41:20) Building a resilient and efficient supply chain
Additional Links & Resources:
Making the Case for TMS: Driving Supply Chain ROI- https://bit.ly/4f2YkjtConnect with Kristin Kay: https://www.linkedin.com/in/kristin-kay/Connect with Laura Andres: https://www.linkedin.com/in/laura-beth-andres-b224b0b/Learn more about Manhattan: http://www.manh.com/Connect with Jake: https://www.linkedin.com/in/jake-barr-3883501/Connect with Scott: https://www.linkedin.com/in/scottwindonluton/ Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- Unlocking the Power of Digital Transformation: Building AstraZeneca's Resilient, Decision-Centric Supply Chain: https://bit.ly/4fHYooJWEBINAR- The Cold Chain Dilemma: Why Visibility Falls Short and What Really Works: https://bit.ly/4hpu8k9WEBINAR- 2025 Supply Chain Outlook: Preparing for Economic and Commercial Shifts: https://bit.ly/4fKWvYxWEBINAR- Introduction to Microsoft Supply Chain: Enabling Scale and Complexity: https://bit.ly/40K1rszWEBINAR- How Ferguson's Metrics-Driven Strategy Drove an 18% Improvement in Operational Efficiency: https://bit.ly/3YBbsFzWEBINAR- E2E Demand Planning – Tactics for Driving Value at Scale: -
In this new episode of our Supply Chain Leadership Across Africa Series, hosts Scott W. Luton and Jenny Froome are joined by Edwin Mulwa, Director and Team Lead, Digital Solutions Global Technical Team at VillageReach, and Derick Lung’aho, Acting Chief Programs Officer at Medic. Together, they explore the transformative power of digital tools in strengthening community healthcare supply chains across Africa.
Edwin and Derick share insights into how their organizations are leveraging innovative technology to enhance data visibility, optimize healthcare delivery, and empower community health workers with the tools they need to drive meaningful outcomes. For supply chain and healthcare leaders, this conversation discusses challenges like infrastructure limitations, digital literacy, and the importance of user-centered design. The big takeaway? Strategic partnerships, scalable solutions, and a focus on local needs can ensure better health access and equity for communities everywhere.
Additional Links & Resources:
Learn more about digital tools for community health workers: https://bit.ly/3OBGrwUConnect with Edwin: https://www.linkedin.com/in/eddiemulwaConnect with Derick: https://www.linkedin.com/in/derick-lung-aho-524b9ba/Learn more about Medic: https://medic.org/Learn more about Village Reach: www.villagereach.orgLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- Future-Proof Your Logistics: AI-Powered Solutions for Competitive Edge: https://bit.ly/3BouB5EWEBINAR- Unlocking the Power of Digital Transformation: Building AstraZeneca's Resilient, Decision-Centric Supply Chain: https://bit.ly/4fHYooJWEBINAR- The Cold Chain Dilemma: Why Visibility Falls Short and What Really Works: https://bit.ly/4hpu8k9WEBINAR- 2025 Supply Chain Outlook: Preparing for Economic and Commercial Shifts: https://bit.ly/4fKWvYxWEBINAR- Introduction to Microsoft Supply Chain: Enabling Scale and Complexity: https://bit.ly/40K1rszWEBINAR- How Ferguson's Metrics-Driven Strategy Drove an 18% Improvement in Operational Efficiency: https://bit.ly/3YBbsFzWEBINAR- E2E Demand Planning – Tactics for Driving Value at Scale: https://bit.ly/4g5VdaDThis...
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Join us for this week's episode of The Buzz, as we dive into how adaptive planning is revolutionizing how organizations approach supply chain management, allowing for greater flexibility and responsiveness to a changing market.
In this episode, hosts Scott Luton and Kim Reuter welcome special guests Rick McDonald, CEO of Rick McDonald Supply Chain Advisory, and Mike Landry, CEO of ketteQ, to discuss the challenges of traditional planning methods, and highlight the need for innovative solutions that leverage real-time data.
Listen in as the panel also discusses:
The importance of integrating various data sources to enhance demand forecasting and improve inventory managementThe effects of the Canadian Postal Workers StrikeThe impact (or not?) of a shorter holiday shopping seasonThe shifting landscape of supply chain operations And much more!Join the conversation as we explore actionable strategies and the future of supply chain planning in an increasingly complex environment.
Additional Links & Resources:
Connect with Mike on LinkedIn: https://www.linkedin.com/in/mike-landry-gt/ Connect with Rick on LinkedIn: https://www.linkedin.com/in/rickmcdonald82/With That Said: https://bit.ly/3Z5a52k Elevate Our Kids: https://bit.ly/3OpU025 Canadian Postal Workers Strike Drags On as Weekend Talks Fail to Break Deadlock: https://bit.ly/4i282EO Spencer's Episode: https://bit.ly/4fAMJIx It’s a shorter holiday season. Does that matter? https://bit.ly/3OmXxOX Gartner Planning Summit: https://bit.ly/3AYPULg Learn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- Future-Proof Your Logistics: AI-Powered Solutions for Competitive Edge: https://bit.ly/3BouB5EWEBINAR- Unlocking the Power of Digital Transformation: Building AstraZeneca's Resilient, Decision-Centric Supply Chain: https://bit.ly/4fHYooJWEBINAR- The Cold Chain Dilemma: Why Visibility Falls Short and What Really Works: https://bit.ly/4hpu8k9WEBINAR- 2025 Supply Chain Outlook: Preparing for Economic and Commercial Shifts: https://bit.ly/4fKWvYxWEBINAR- Introduction to Microsoft Supply Chain: Enabling Scale and Complexity: -
In this episode, hosts Scott W. Luton and returning guest Mike Griswold, Vice President Analyst at Gartner, get into an insightful conversation about the trends and technologies shaping the future of supply chain management. From the importance of risk management and resilience post-pandemic to navigating the complexities of scope three emissions, they explore the key strategies and tools that are driving change across industries.
Mike shares his thoughts on how companies are adapting their supply chain strategies, emphasizing the need for ongoing scenario planning, supplier segmentation, and sustainability initiatives. The discussion also touches on the transformative potential of AI, not as a replacement for human expertise but as a tool to augment decision-making and optimize business outcomes. For supply chain leaders, this conversation offers practical takeaways on building resilient, sustainable, and innovative operations in an ever-evolving global landscape.
Jump into the conversation:
(00:00) Intro
(05:21) Exploring supply chain risk management and resilience
(08:47) Lessons learned from post-pandemic risk playbooks
(13:08) Sustainability and the importance of Scope 3 emissions
(17:35) Balancing regulations with incentives in sustainability practices
(21:06) The evolving role of AI in supply chain optimization
(26:31) The democratization of technology for SMBs
(29:39) The importance of work-life balance in modern supply chains
Additional Links & Resources:
Connect with Mike Griswold: https://www.linkedin.com/in/mike-griswold-6a68922/Learn more about Gartner: https://www.gartner.com/enConnect with Scott: https://www.linkedin.com/in/scottwindonluton/ Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- Future-Proof Your Logistics: AI-Powered Solutions for Competitive Edge: https://bit.ly/3BouB5EWEBINAR- Unlocking the Power of Digital Transformation: Building AstraZeneca's Resilient, Decision-Centric Supply Chain: https://bit.ly/4fHYooJWEBINAR- The Cold Chain Dilemma: Why Visibility Falls Short and What Really Works: https://bit.ly/4hpu8k9WEBINAR- 2025 Supply Chain Outlook: Preparing for Economic and Commercial Shifts: https://bit.ly/4fKWvYxWEBINAR- Introduction to Microsoft Supply Chain: Enabling Scale and Complexity: https://bit.ly/40K1rszWEBINAR- How Ferguson's Metrics-Driven Strategy Drove an 18% Improvement in Operational Efficiency: https://bit.ly/3YBbsFzWEBINAR- E2E Demand Planning – Tactics for Driving Value at Scale: https://bit.ly/4g5VdaDThis episode was hosted by Scott Luton and produced by Amanda Luton and Joshua Miranda. For additional information, please visit the dedicated show page at: https://supplychainnow.com/6-things-supply-chain-thankful-1357
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In this episode, Scott W. Luton and Tandreia Bellamy explore the latest insights from the U.S. Bank Freight Payment Index for Q3 2024 with Bobby Holland, Director of Freight Business Analytics at U.S. Bank, and Cathy Morrow Roberson, Founder & President of Logistics Trends and Insights. Together, they discuss national and regional freight trends, discussing how data-driven decisions are shaping the future of domestic truck freight.
The panel highlights emerging trends in transportation, from strong import volumes on the West Coast to unique challenges in the Southeast due to recent weather impacts. Bobby and Cathy also share their expertise in interpreting key metrics, helping businesses navigate freight volatility, managing supply chain costs, and adapting to shifts in the housing and manufacturing sectors.
Tune in to hear expert takes on how regional dynamics and national economic shifts are impacting the freight market and learn how businesses can use these insights to make smarter, more resilient decisions in uncertain times.
Additional Links & Resources:
Download the Q3 2024 U.S. Bank Freight Payment Index: https://bit.ly/scn-us-bankConnect with Bobby Holland: https://www.linkedin.com/in/bobby-holland-4a9355/, Connect with Cathy Morrow Roberson: https://www.linkedin.com/in/cathy-morrow-roberson-lti/Learn more about Logistics Trends & Insights: https://logisticsti.com/Learn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- Future-Proof Your Logistics: AI-Powered Solutions for Competitive Edge: https://bit.ly/3BouB5EWEBINAR- Unlocking the Power of Digital Transformation: Building AstraZeneca's Resilient, Decision-Centric Supply Chain: https://bit.ly/4fHYooJWEBINAR- The Cold Chain Dilemma: Why Visibility Falls Short and What Really Works: https://bit.ly/4hpu8k9WEBINAR- 2025 Supply Chain Outlook: Preparing for Economic and Commercial Shifts: https://bit.ly/4fKWvYxWEBINAR- Introduction to Microsoft Supply Chain: Enabling Scale and Complexity: https://bit.ly/40K1rszWEBINAR- How Ferguson's Metrics-Driven Strategy Drove an 18% Improvement in Operational Efficiency: https://bit.ly/3YBbsFzThis episode is hosted by Scott Luton and Tandreia Bellamy produced by Amanda Luton and Trisha Cordes. For additional information, please visit our...
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Join us for this week's episode of The Buzz, as we dive into workforce challenges, growth strategies, and supply chain transformation and collaboration.
In this episode, hosts Scott Luton and Marty Parker welcome special guest Maria Villablanca, CEO of the Future Insights Network, who shares valuable takeaways from the recent TFest24 conference, and her extensive experience in leveraging technology to streamline processes and improve efficiencies in global supply chains.
Listen in as the panel also discusses:
The launch of the Canadian Postal Workers strikeHow Unilever is driving growth in personal careKrispy Kreme's pursuit of a delivery partnerAnd so much more!Listen in to gain a deeper understanding of the intersection between workforce dynamics and supply chain effectiveness, along with actionable strategies for navigating these challenges.
Additional Links & Resources:
Connect with Maria on LinkedIn: https://www.linkedin.com/in/mariavillablanca/Learn more about Future Insights Network: https://www.linkedin.com/company/future-insights-network/Canadian Postal Workers Launch a Strike: https://bit.ly/40NTVNhHow Unilever is Driving Volume Growth in Personal Care: https://bit.ly/4fT5184Krispy Kreme Pursues Third Party Delivery Help: https://bit.ly/4hX0SSqMost Recent With That Said: https://bit.ly/3OfqDj6Strategic Procurement 101 from OMNIA Partners: https://bit.ly/40R7qvvU.S. Bank 2024 Q3 Freight Payment Index: https://bit.ly/scn-us-bankLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- Future-Proof Your Logistics: AI-Powered Solutions for Competitive Edge: https://bit.ly/3BouB5EWEBINAR- Unlocking the Power of Digital Transformation: Building AstraZeneca's Resilient, Decision-Centric Supply Chain: https://bit.ly/4fHYooJWEBINAR- The Cold Chain Dilemma: Why Visibility Falls Short and What Really Works: https://bit.ly/4hpu8k9WEBINAR- 2025 Supply Chain Outlook: Preparing for Economic and Commercial Shifts: https://bit.ly/4fKWvYxWEBINAR- Introduction to Microsoft Supply Chain: Enabling Scale and Complexity: -
In this episode of Supply Chain Now, sponsored by Microsoft, hosts Scott W. Luton and Kevin L. Jackson welcome Rahul Shahani, Partner at McKinsey & Company, for a comprehensive discussion of the current challenges and priorities in the manufacturing industry. With expertise spanning Industry 4.0, supply chain optimization, and digital transformation, Rahul provides valuable insights into the human factors driving successful manufacturing operations.
The discussion covers the role of technology and AI in tackling critical issues, from workforce empowerment to optimizing production. Rahul shares real-world examples of AI applications that are enhancing productivity, like digital twins and automated scheduling, and highlights how manufacturers are adapting to evolving economic conditions, nearshoring trends, and rising demands for sustainability.
Tune in to discover how leaders are redefining the manufacturing landscape by empowering their teams, leveraging digital tools for better decision-making, and navigating an era of rapid innovation—all while building resilient, future-ready operations.
Jump into the conversation:
(00:00) Intro
(02:21) The evolving role of AI in manufacturing
(05:44) Key challenges facing the manufacturing sector today
(10:22) The importance of resilience and adaptability in supply chains
(12:15) Leveraging AI and technology for talent retention
(15:03) Enhancing productivity with digital tools on the factory floor
(18:05) Virtual reality and AR in onboarding and training
(21:16) How digital twins drive operational efficiency
(30:22) Optimizing communication with AI-powered insights
(34:01) Success stories from the Global Lighthouse Network
(38:30) Critical takeaways for leaders embracing digital transformation
(42:45) Insights on Microsoft’s impact on the manufacturing industry
Additional Links and Resources:
Connect with Rahul Shahani: https://www.linkedin.com/in/rahulshahani/Learn more about McKinsey & Company: https://www.mckinsey.com/Connect with Kevin: https://www.linkedin.com/in/kjackson/Connect with Scott: https://www.linkedin.com/in/scottwindonluton/ Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- Future-Proof Your Logistics: AI-Powered Solutions for Competitive Edge: https://bit.ly/3BouB5EWEBINAR- Unlocking the Power of Digital Transformation: Building AstraZeneca's Resilient, Decision-Centric Supply Chain: https://bit.ly/4fHYooJWEBINAR- The Cold Chain Dilemma: Why Visibility Falls Short and What Really Works: -
In the second episode of this two-part interview on Supply Chain Now, co-host Marty Parker joins Scott Luton to continue the conversation with Wiley Jones, Co-founder and CEO of Doss. Building on the foundation laid in part one, this episode dives deeper into the challenges of scaling operations and the innovative solutions transforming resource planning. Wiley shares insights into addressing common operational pain points—such as order management and full-stack operations—through adaptive and efficient approaches.
The conversation explores how modern platforms are driving speed and agility, including reducing ERP implementation times from thousands of hours to just days. With a focus on real-time decision-making and operational excellence, the discussion sheds light on strategies to optimize supply chains, manage complex global operations, and adapt to the evolving demands of modern business.
Tune in for valuable takeaways on tackling operational challenges with a culture of curiosity, empathy, and innovation.
Jump into the conversation:
(00:00) Intro
(06:40) Reflecting on the Anti-ERP ERP Club
(10:05) Challenges of building a new ERP from the ground up
(13:15) How Doss approaches customer-centric problem-solving
(17:00) The "Vanilla" order management problem explained
(21:05) Scaling with full-stack operations
(24:50) The importance of strong data platforms in supply chains
(28:40) Addressing the complexity of operational systems
(33:20) The pace of change: reducing implementation time from 40,000 hours to 40
(37:30) How empathy drives Doss' approach to customer relationships
(41:45) Building a high-performance team at Doss
(46:10) Final thoughts and closing remarks
Additional Links & Resources:
Connect with Wiley Jones: https://www.linkedin.com/in/wileycwjones/Learn more about Doss: www.doss.com/blog/supplychainnowCheck out the Doss website: https://www.doss.com/?utm_source=podcast&utm_campaign=spn2&utm_medium=shownotesConnect with Scott: https://www.linkedin.com/in/scottwindonluton/ Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- Future-Proof Your Logistics: AI-Powered Solutions for Competitive Edge: https://bit.ly/3BouB5EWEBINAR- Unlocking the Power of Digital Transformation: Building AstraZeneca's Resilient, Decision-Centric Supply Chain: -
Tired of the supply chain status quo? Let us introduce you to the Anti-ERP ERP Club.
In the first part of our first-ever two-episode interview, host Scott Luton dives into a transformative conversation with Wiley Jones, Co-founder and CEO of Doss, about reshaping how companies approach their biggest challenges. The discussion centers on common obstacles businesses face, such as managing complex data and integrating systems across their value chains, and how solutions that prioritize customer pain points can lead to remarkable results—like compressing ERP implementation timelines from months to just days.
Tune in to discover practical strategies for addressing inefficiencies in global supply chains, including the role of adaptive technology in streamlining operations and boosting agility. Through real-world insights, this episode highlights how businesses can tackle modern supply chain demands with speed, innovation, and customer-focused solutions that drive success.
Jump into the conversation:
(00:00) Intro
(06:14) The importance of understanding market demand
(09:30) Common problems businesses face with traditional ERP systems
(12:05) How Doss helps companies manage operations more efficiently
(15:22) The challenges of scaling with outdated systems
(18:40) The significance of supply chain visibility and data consolidation
(22:10) Why interoperability is key for modern businesses
(24:50) Wiley’s approach to building an adaptive resource platform (ARP)
(27:35) How Doss condenses multi-year projects into just weeks
(31:18) The role of empathy in solving supply chain challenges
(35:00) Building agility into business systems for long-term success
(38:10) Wrap-up and teaser for part 2
Additional Links & Resources:
Connect with Wiley Jones: https://www.linkedin.com/in/wileycwjones/Learn more about Doss: www.doss.com/blog/supplychainnowCheck out the Doss website: https://www.doss.com/?utm_source=podcast&utm_campaign=spn1&utm_medium=shownotesConnect with Scott: https://www.linkedin.com/in/scottwindonluton/ Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- Future-Proof Your Logistics: AI-Powered Solutions for Competitive Edge: https://bit.ly/3BouB5EWEBINAR- Unlocking the Power of Digital Transformation: Building AstraZeneca's Resilient, Decision-Centric Supply Chain: -
Join us for this week's Digital Transformers edition of The Buzz, as we celebrate Veteran's Day and dive deep into the critical theme of transforming supply chain management through innovative technology and collaboration.
In this episode, special guest Karen Betancourt, CEO of Vanguard Medical Logistics, also joins hosts Scott Luton and Kevin L. Jackson, to share her extensive experience in leveraging technology to streamline processes and improve efficiencies in global supply chains.
Listen in as their conversation also includes:
The importance of focusing on the first mile of supply chainThe significant advancements in cybersecurity and artificial intelligenceThe need for better communication, collaborative efforts, and strategic problem-solving for true transformationAnd much moreListen in as this episode blends respect for service with a forward-looking vision for supply chain advancements, making it a must-listen for professionals aiming to innovate in a complex global environment.
Additional Links & Resources:
Connect with Karen: https://www.linkedin.com/in/karendbetancourt/Learn more about Vanguard Medical Logistics: https://vml-sa.com/U.S. Bank Freight Payment Index for Q3 2024: https://bit.ly/scn-us-bank With That Said: https://bit.ly/3O4m4YE Navy Deputy CIO: Zero Trust Boosts Navy Cyber Defenses: https://bit.ly/4evvxmGVA announces creation of new AI testing ground with FDA: https://bit.ly/4frtxgMAI MINDSystems Foundation Partners with Guardrail Technologies in its National HERO Health Initiative to Serve United States Veterans, First Responders, and their Families through Enhanced AI Security: https://bit.ly/4hLdwnaWe’re entering the age of first-mile reinvention: https://bit.ly/491ewQpLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- Future-Proof Your Logistics: AI-Powered Solutions for Competitive Edge: https://bit.ly/3BouB5EWEBINAR- Unlocking the Power of Digital Transformation: Building AstraZeneca's Resilient, Decision-Centric Supply Chain: https://bit.ly/4fHYooJWEBINAR- The Cold Chain Dilemma: Why Visibility Falls Short and What Really Works: https://bit.ly/4hpu8k9WEBINAR- 2025 Supply Chain Outlook: Preparing for Economic and Commercial Shifts: - Visa fler
