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In episode 88 of the Speak In Flow podcast, Chris Sterbenc, a seasoned startup consultant and fractional Chief Revenue Officer (CRO), shares 35 years of experience working in startups with Melinda. Chris is all about making sure that communication is on point in startups. He helps founders polish their messaging, perfect their investor pitches, and scale their leadership roles.
Tech startups are usually run by computer geniuses, and while this genius doesn't always transfer to their communication or leadership abilities, Chris and Melinda are here to help! They'll discuss how founders can transition from founder-led operations to scalable enterprises while mastering communication with investors, clients, and their teams.
In This Episode, You Will Learn:
The Role of Communication in Startup Success
Starting something new is exciting and challenging. One of the main challenges a startup has to overcome is finding its voice, from developing leadership communication skills to applying precise messaging for prospects and investors.
Mastering Investor Pitches
Chris shares the key to perfect pitching: understanding your audience, whether it's investors, customers, or industry thought leaders. Once you do, create compelling pitch decks with clear visuals and concise messaging.
Practicing for Communication Excellence
There are many useful tips you can use to polish your speech, but repetition and constructive feedback are crucial to improving public speaking.
Navigating Startup Accelerators
Chris shares some real-life examples of turning subpar pitch decks into competition-winning presentations and highlights the benefits of accelerators in connecting startups with funding, mentorship, and corporate partners.
Memorable Quotes:
"If you can't nail that pitch, you won’t get funding, and the business may never get off the ground."
"Develop your team in a way that complements your skills and fills the gaps you don’t have."
“Just go out and be fearless around it. Give it your best shot and get the feedback, tweak it to do it again. ”
Connect with Chris Sterbenc
LinkedIn Profile: https://www.linkedin.com/in/chrissterbencsalesleadercro/
About the Guest:
Chris Sterbenc is a sales leader with over three decades of experience helping tech startups grow, scale, and succeed. From developing go-to-market strategies to building high-performing sales teams, Chris has been a driving force behind several companies that have gone public or been acquired like Infrascale or FreedomVoice. Today, he shares his expertise as a fractional CRO, guiding early-stage startups to find their footing and thrive.
Fun-facts:
Chris is a golf fanatic who loves traveling to play at new courses.He’s a big foodie and can always find the best local brews and bites wherever he goes.Whether it’s sports, beer, or startups, Chris is all about embracing the experience!About Melinda:
Melinda Lee is a Presentation Skills Expert, Speaking Coach, and nationally renowned Motivational Speaker. She holds an M.A. in Organizational Psychology, is an Insights Practitioner, and is a Certified Professional in Talent Development as well as Certified in Conflict Resolution. For over a decade, Melinda has researched and studied the state of “flow” and used it as a proven technique to help corporate leaders and business owners amplify their voices, access flow, and present their mission in a more powerful way to achieve results.
She has been the TEDx Berkeley Speaker Coach
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In episode 87 of the Speak In Flow podcast, the wonderful Cari Stieglitz joins Melinda Lee in a heartfelt conversation about the unique challenges of communication in remote and hybrid work models.
As human connection seems to be a struggle in the modern world, Cari and Melinda chat about ways to build trust in your teamwork, bridge gaps in human connection, and learn how to use technology for effective communication. Cari shares her experience as the co-founder of women-led consultancies, to help leaders understand their team members' communication preferences, leveraging digital tools, and fostering collaboration to achieve productivity and stronger team dynamics in a digital-first world.
In This Episode, You Will Learn:
How to Build Trust in Remote Teams
Trust takes longer to establish in virtual settings. Cari shares strategies for fostering trust, from proactive communication to creating moments of connection despite physical distances.
When and How to Use Communication Tools
From emails to video calls, choosing the right tool can make or break a conversation. Cari offers her experience-based advice, including what not to do, such as delivering hard conversations via email.
The Role of Workflow Technology in Team Alignment
Learn how digital workflows help standardize processes and improve clarity across remote teams, especially in technology industries with high project management complexity.
The Human Side of Communication
Melinda and Cari highlight the importance of recognizing different personalities and communication styles to build a strong team foundation early on.
Memorable Quotes:
"Trust takes time in virtual settings, but proactive communication and shared experiences can speed up the process."
"Technology isn’t just a tool; it’s an enabler for better teamwork and communication."
“When we're talking about communication, we're talking about what we can do as leaders or coworkers. I think it's recognizing that we're all human. ”
Connect with Cari Stieglitz
LinkedIn Profile: www.linkedin.com/in/caristieglitz
About the Guest:
Cari Stieglitz is an absolutely amazing leader and innovator in organizational transformation. She's the co-founder of women-led consultancies and has been dedicated to balancing people, processes, and tools for organizational success since 2003. Cari is a specialist in driving digital transformation and organizational change initiatives, helping private and public organizations implement value-driven portfolios and solutions.
Fun-facts:
Cari is an absolute powerhouse! She's co-founded three businesses and is currently developing a new concept business!She picked up the skill of "sight-reading braille" during her first job, though she's a little rusty now.Cari is truly fascinated by the uniqueness of the human experience. She loves exploring a variety of topics, including handwriting analysis, birth order, and the Enneagram.About Melinda:
Melinda Lee is a Presentation Skills Expert, Speaking Coach, and nationally renowned Motivational Speaker. She holds an M.A. in Organizational Psychology, is an Insights Practitioner, and is a Certified Professional in Talent Development as well as Certified in Conflict Resolution. For over a decade, Melinda has researched and studied the state of “flow” and used it as a proven technique to help corporate leaders and business owners amplify their voices, access flow, and present their mission in a more powerful way to achieve results.
She has been the TEDx Berkeley...
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In episode 86 of the Speak In Flow podcast, Melinda Lee and Lina La, Program Manager at Palo Alto University, explore the journey of developing your unique leadership identity. Lina shares her experience stepping out of her comfort zone to take the main stage, emphasizing the importance of mindset shifts, communities, and self-awareness in leadership. Together, they discuss the value of reflecting on your purpose, strengths, and values, and how sharing these qualities helps others recognize your leadership potential.
In This Episode, You Will Learn:
How Powerful Mindset Shifts Are
Lina talks about her experience of adapting to the Western corporate environment, which values individualism and self-promotion. This required her to make a big mindset shift from her more collectivist approach. She also talks about the role these played in her leadership journey.
Leadership That Starts Inward
True leadership involves more than external actions like speeches or leading teams. Regular reflection on your values, purpose, and strengths is essential to stay grounded and aligned.
How To Name Your Strengths
Lena highlights how identifying and vocalizing your unique qualities helps others recognize and trust your leadership. A lack of clarity in your identity can lead to being swayed by external pressures.
Effective Strategies To Utilize Resources For Growth
From communities and mentors to tools to increase audience engagement. Lina uses a variety of anecdotes to illustrate how using all the resources at your disposal is one of the keys to success.
Memorable Quotes:
"Leadership isn’t just about outward-facing actions; it’s about looking inward, reflecting on who you are." - Lina La
"If you don’t take the time to name your strengths, how can you expect others to see and acknowledge them?" - Lina La
“Even if it is scary, just do it, continue to be a bigger, expanded version of yourself.” - Melinda Lee
Connect with Lina La
LinkedIn Profile: https://www.linkedin.com/in/lina-la/
About the Guest:
Lina La is a passionate leader in education, with over 20 years of experience Lina has held leadership roles at Kaplan International and Lifestream Learning. Currently is pursuing an MBA in Adaptive Leadership at Golden Gate University and works as Program Manager at Palo Alto University. Known for her commitment to meaningful change, she’s dedicated to fostering inclusive learning environments, mentoring educators, and driving innovation to shape the future of education.
Fun-facts:
Lina is trilingual, speaking English, Cantonese, and Mandarin fluently.She’s a devoted cat lover.A daily crossword puzzle is her go-to brain boost.About Melinda:
Melinda Lee is a Presentation Skills Expert, Speaking Coach, and nationally renowned Motivational Speaker. She holds an M.A. in Organizational Psychology, is an Insights Practitioner, and is a Certified Professional in Talent Development as well as Certified in Conflict Resolution. For over a decade, Melinda has researched and studied the state of “flow” and used it as a proven technique to help corporate leaders and business owners amplify their voices, access flow, and present their mission in a more powerful way to achieve results.
She has been the TEDx Berkeley Speaker Coach and has worked with hundreds of executives and teams from Facebook, Google, Microsoft, Caltrans, Bay Area Rapid Transit System, and more. Currently, she lives in San Francisco, California, and is breaking the ancestral lineage of silence.
Website:
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In episode 85 of the Speak In Flow podcast, Melinda Lee welcomes Renesha Westerfield, an HR executive who shares her journey of embracing vulnerability and authenticity as a key part of her leadership style. Renesha opens up about the challenges she faces as a black woman in a leadership position, touching on topics such as setting boundaries, the power of self-advocacy, and the importance of being your true self in professional settings. Her insights offer practical advice for leaders who want to foster authentic connections, build resilience, and lead with integrity.
In This Episode, You Will Learn:
Boundaries in Leadership
Renesha emphasizes the importance of setting boundaries – especially as an HR professional – being clear about personal boundaries is essential to maintaining a good work environment for everyone involved and to avoid setting potentially harmful precedents.
The Strength of Storytelling
Opening up and speaking her truth has allowed Renesha to establish her worth and expectations in her role. This has been a critical part of her leadership development, enabling her to create a safer space for herself and others.
Acknowledge the Human Component
Leaders should acknowledge the "human component" of their team members. While everyone goes to work to get the job done, fostering an environment that allows people to open up creates better team dynamics.
Representation and Authenticity
Renesha’s advice to leaders, especially women of color, is to remember that “who you are is enough.” Authenticity is powerful, and there is strength in leading as one's true self without feeling the need to mimic others.
Memorable Quotes:
“Someone is looking up to you; someone sees themselves in you. The more you can project that authentic person, the better.”
“Being you is enough. It sounds simple, but it’s a powerful act of courage and resilience.”
“Wisdom and vulnerability go hand in hand.”
Connect with Renesha Westerfield
LinkedIn Profile: www.linkedin.com/in/renesha-westerfield
About the Guest:
Renesha Westerfield is an amazing HR professional and dedicated mother who brings her dedication and empathy to everything and everyone around her. Renesha is a people person with a passion for music, art, dance, and food. Known for her ability to connect with others, she's a valued mentor and advocate, always sharing her insights and support. Her work centers on building authentic connections and making a positive impact.
Fun-facts:
Renesha is an avid bird watcher who finds peace and inspiration in nature.She loves making up songs, bringing creativity and joy into her everyday life.About Melinda:
Melinda Lee is a Presentation Skills Expert, Speaking Coach, and nationally renowned Motivational Speaker. She holds an M.A. in Organizational Psychology, is an Insights Practitioner, and is a Certified Professional in Talent Development as well as Certified in Conflict Resolution. For over a decade, Melinda has researched and studied the state of “flow” and used it as a proven technique to help corporate leaders and business owners amplify their voices, access flow, and present their mission in a more powerful way to achieve results.
She has been the TEDx Berkeley Speaker Coach and has worked with hundreds of executives and teams from Facebook, Google, Microsoft, Caltrans, Bay Area Rapid Transit System, and more. Currently, she lives in San Francisco, California, and is breaking the ancestral lineage of silence.
Website:
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In this episode of the Speak In Flow Podcast, Melinda Lee sits down with Sarah Fruy, a marketing leader at Pantheon with over 20 years of experience strategizing marketing campaigns for companies like Google and TikTok. They discuss the critical importance of cross-departmental collaboration for organizational success. Sarah shares her experiences with Agile methodologies, the importance of consistent communication, and strategies for driving impactful change. Together, they explore the role of leaders in fostering partnerships across departments and how this approach can help organizations thrive in competitive markets.
In This Episode, You Will Learn:
Cross-Departmental Collaboration
Learn how collaborating with peers in other departments, rather than working in silos, can lead to greater organizational success.
Agile Methodology in Leadership
Discover why agile methods are here to stay and how they can improve teamwork and productivity.
Clear Communication Prevents Surprises
Learn the value of proactive dialogue in aligning teams and managing expectations.
Navigating Changes and Resistance
Upstanding leaders have to know how to maintain motivation and commitment during transitions.
The Role of ‘Why’ in Motivation
Inspired by Simon Sinek's "Start with Why," Join Sarah and Melinda to understand how to make every team connect to the company’s broader goals.
Memorable Quotes:
“Good communication reduces the element of surprise.” – Sarah Fruy
“Take the ego out of it and focus on the work.” – Sarah Fruy
“To have a solid organization, think about the big picture and more cohesively. Let's work together.” – Melinda Lee
Connect with Sarah Fruy
Website: www.sarahfruy.com
LinkedIn Profile: https://www.linkedin.com/in/sarahfruy/
About the Guest:
Sarah Fruy is a marketing executive with nearly two decades of experience driving growth and innovation across sectors. Sarah is a force in online advertising, SaaS, and digital media, delivering high-impact strategies to high-profile tech companies like Google, for revenue and brand recognition. She has helped companies like Rockbot, Linqia, and Pantheon reach new heights, including a 76% YoY revenue increase and Pantheon's $1 billion valuation. A thought leader and speaker at top industry conferences, Sarah continues to inspire with her passion for transformative marketing.
Fun-facts:
Sarah's passion for gardening has led her to transform her home into a lush indoor jungle, where she grows over 45 plants.A self-proclaimed puzzle purist, she prefers tackling the most challenging puzzles without any shortcuts.She is a keen photographer who loves capturing intimate portraits of loved ones and creating compelling stories through shadows and light.About Melinda:
Melinda Lee is a Presentation Skills Expert, Speaking Coach, and nationally renowned Motivational Speaker. She holds an M.A. in Organizational Psychology, is an Insights Practitioner, and is a Certified Professional in Talent Development as well as Certified in Conflict Resolution. For over a decade, Melinda has researched and studied the state of “flow” and used it as a proven technique to help corporate leaders and business owners amplify their voices, access flow, and present their mission in a more powerful way to achieve results.
She has been the TEDx Berkeley Speaker Coach and has worked with hundreds of executives and teams from Facebook, Google,...
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In this episode of the Speak In Flow Podcast, Melinda Lee sits down with Eric Klein, founder of Sales Results Accelerator, to discuss transformative strategies in sales. With a background spanning SaaS, AI, retail, and the beer industry, Eric brings a wealth of knowledge on crafting effective sales processes. He shares insights on how founders can identify their ideal customer profile, build strong relationships, and refine their sales messaging to connect deeply with customers. Eric’s unique journey—from professional cheerleading to being a Techstars mentor—emphasizes the importance of enthusiasm and motivation in sales. Get ready to learn how to energize your sales team and drive results with clear processes and actionable strategies.
In This Episode, You Will Learn:
The Importance of Flow in Sales
How accessing flow can lead to more authentic, impactful customer interactions.
Creating an Effective Sales Process
Eric explains the core elements of a successful sales process and how to keep teams motivated and goal-focused.
Finding Your Ideal Customer Profile
How to create a detailed customer profile that helps founders hone their messaging and connect with the right audience.
The Role of Relationships and Data in Sales
A balanced approach to building client trust while providing data-driven solutions.
Motivating Sales Teams Through Friendly Competition
How Eric uses creative incentives like a $15 championship belt to energize teams and boost performance.
Memorable Quotes:
"Sales is about getting someone excited about what you're doing. It’s all about sharing that enthusiasm.”
"Every interaction you have with people is an opportunity to make a positive connection."
"Focusing on what’s important now, in business or life, keeps you grounded and clear."
"Friendly competition within teams brings fun and motivation, making a huge impact on sales."
Connect with Eric:
LinkedIn: https://www.linkedin.com/in/emklein/
About the Guest:
Eric Klein is the CEO and Founder of Sales Results Accelerator, where he leverages his extensive experience in sales, business development, and marketing across multiple industries, including SaaS, CPG, AI, retail, and technology. His diverse career path uniquely equips him to tailor solutions that drive growth and success for businesses of all sizes. A former professional cheerleader and Techstars mentor, Eric combines his enthusiasm with a results-driven approach, helping clients streamline their sales process and achieve their goals. At Sales Results Accelerator, Eric and his team are committed to simplifying the selling process and empowering businesses to succeed.
Fun-facts:
Eric is a former professional cheerleader in the NFL for Syracuse University and the Carolina Panthers.He and his wife performed a Disney medley as a duet at their wedding – she sang, and he beatboxed!He is also a certified Cicerone and collects rare beers as a hobby. He spent a large part of his career in the beer industry.Resources Mentioned:
Sales Results Accelerator Website: GetSales.usAbout Melinda:
Melinda Lee is a Presentation Skills Expert, Speaking Coach, and nationally renowned Motivational Speaker. She holds an M.A. in Organizational Psychology, is an Insights Practitioner, and is a Certified Professional in Talent Development as well as Certified in Conflict Resolution. For over a decade, Melinda has researched and studied the state of “flow” and...
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In this solo episode of the Speak In Flow Podcast, Melinda Lee dives into the concept of flow state and why it’s critical for leaders in today's complex world. Flow is an optimal mental state where distractions fade, and performance is heightened, allowing leaders to communicate authentically and effectively. Melinda explores the science behind flow, how it reduces stress, and shares practical strategies for tapping into this state. Drawing examples from influential leaders like Barack Obama and Serena Williams, she emphasizes the transformative power of flow in leadership and communication.
In This Episode, You Will Learn:
What is Flow State?
Discover the definition of flow and how it’s a key tool for leaders to achieve peak performance in presentations and communication.
The Science Behind Flow
Learn how flow alters brain waves, reduces self-doubt, and promotes creativity and confidence during high-pressure situations.
Real-World Examples of Flow
See how leaders like Barack Obama and Serena Williams have harnessed flow in their fields to perform under pressure.
Techniques to Access Flow
Melinda shares actionable tips such as goal setting, mindfulness, and self-awareness exercises to help you achieve flow in leadership settings.
Why Flow Matters for Leaders
Understand how tapping into flow can improve your leadership, helping you connect more deeply with your team and audience.
Memorable Quotes:
"Flow is activating your peak performance – when distractions disappear, and everything flows naturally."
"In a world of complexity and ambiguity, flow allows leaders to find peace and clarity within the chaos."
"Imagine your leadership team in flow: confident, clear, and building strong relationships. That is when real growth happens."
About Melinda:
Melinda Lee is a Presentation Skills Expert, Speaking Coach, and nationally renowned Motivational Speaker. She holds an M.A. in Organizational Psychology, is an Insights Practitioner, and is a Certified Professional in Talent Development as well as Certified in Conflict Resolution. For over a decade, Melinda has researched and studied the state of “flow” and used it as a proven technique to help corporate leaders and business owners amplify their voices, access flow, and present their mission in a more powerful way to achieve results.
She has been the TEDx Berkeley Speaker Coach and has worked with hundreds of executives and teams from Facebook, Google, Microsoft, Caltrans, Bay Area Rapid Transit System, and more. Currently, she lives in San Francisco, California, and is breaking the ancestral lineage of silence.
Website: https://speakinflow.com/
Facebook: https://m.facebook.com/speakinflow
Instagram: https://instagram.com/speakinflow
LinkedIn: https://www.linkedin.com/in/mpowerall
Thanks for listening!
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In episode 81 of the Speak In Flow Podcast, host Melinda Lee engages with Chrystal Ellis Sweazey, Director of Human Resources at the American Conservatory Theater. With over a decade of leadership experience, Chrystal shares her insights on creating and maintaining positive workplace relationships, navigating conflicts with grace, and fostering a compassionate leadership style. She also dives deep into the challenges posed by hybrid work environments, miscommunication, and emotional stress in the workplace. Whether you're in a leadership position or part of a team, this episode provides valuable tools to handle interpersonal dynamics and build a healthy, productive environment.
In This Episode, You Will Learn:
Managing Communication in a Hybrid Work Environment
Chrystal discusses the challenges that arise from hybrid work models, including miscommunication and feelings of disconnect within teams.
The Impact of Miscommunication on Team Dynamics
Learn how ineffective communication can lead to resentment and slow productivity, and the importance of addressing these issues head-on.
Graceful Conflict Navigation
Chrystal shares strategies for handling workplace conflicts with compassion and emotional intelligence, emphasizing the importance of listening and problem-solving.
Training Leaders for Effective Communication
Discover how providing leadership training can create an environment where employees feel heard and supported, leading to stronger team cohesion.
Building Strong Relationships in the Workplace
Chrystal highlights the value of investing in relationships at work, which enhances productivity and reduces conflict.
Memorable Quotes:
"Relationships in the workplace are key. When there’s miscommunication, resentment can grow and productivity can slow down."
"Emotions give you a clue as to where a person is coming from. And that’s valuable information in navigating conflict."
"People are your greatest asset and your greatest liability. How you invest in them makes all the difference."
Connect with Chrystal:
LinkedIn: https://www.linkedin.com/in/chrystalellis/
About the Guest:
Chrystal Ellis Sweazey serves as the Director of Human Resources at the nationally recognized American Conservatory Theater and is the board president of the California School-Age Consortium. With over ten years of experience in leadership and organizational development, she is passionate about supporting nonprofit organizations and fostering inclusive, communicative workplaces.
Fun-facts:
Chrystal enjoys writing poetry and owns a small online e-commerce business called Poetic Strong.She loves exploring wine country, always seeking new adventures and wineries to discover.Resources Mentioned:
Poetic StrongAmerican Conservatory Theater (ACT)About Melinda:
Melinda Lee is a Presentation Skills Expert, Speaking Coach, and nationally renowned Motivational Speaker. She holds an M.A. in Organizational Psychology, is an Insights Practitioner, and is a Certified Professional in Talent Development as well as Certified in Conflict Resolution. For over a decade, Melinda has researched and studied the state of “flow” and used it as a proven technique to help corporate leaders and business owners amplify their voices, access flow, and present their mission in a more powerful way to achieve results.
She has been the TEDx Berkeley Speaker Coach...
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In episode 80 of the Speak In Flow Podcast, host Melinda Lee chats with Roger Noyes, an experienced operations leader, who shares his insights on building efficient teams, managing operational change, and fostering trust as a foundation for leadership. Roger brings over 17 years of experience from LeapFrog and his current role as VP of Operations at Catch+Release. In this conversation, Roger discusses servant leadership, navigating team dynamics, and effectively implementing tools that help organizations scale. Whether you’re an entrepreneur, a manager, or a leader in any capacity, this episode offers actionable advice on how to lead with trust and achieve operational excellence.
In This Episode, You Will Learn:
The Importance of Operational Efficiency
Roger explains how operational efficiency is crucial for a business’s success and how he helps teams solve problems and become more effective in their roles.
Servant Leadership in Practice
Learn how Roger’s servant leadership philosophy empowers teams and builds trust, leading to stronger cohesion and better results.
Managing Change in Startups
Roger shares lessons from leading Catch+Release through a major operational change, discussing the challenges and long-term rewards of embracing change.
Choosing the Right Tools for Operational Success
Find out how Roger led his team in selecting the right tools to drive efficiency without overspending.
Building and Maintaining Trust
Roger discusses why trust is key in leadership and team success, and how to build it "drop by drop."
Memorable Quotes:
"Trust is built in drops and lost in buckets."
"Operational efficiency means solving problems and helping your team become better at what they do."
"As a leader, it’s not about micromanaging; it’s about empowering your team to execute."
Connect with Jeffrey Nott:
LinkedIn: https://www.linkedin.com/in/roger-noyes/
About the Guest:
Roger Noyes began his career at LeapFrog Toys as a software technician, soon moving into account management and global licensing roles. After LeapFrog’s acquisition by VTech, Roger managed partnerships with major entertainment brands like Disney and Nickelodeon. In 2018, Roger joined Catch+Release, where he now serves as VP of Operations, leading teams in licensing, project management, and sales. Roger is passionate about building operational efficiency, fostering trust, and leading through servant leadership.
Fun-facts:
Roger’s college band opened for the Dead Milkmen.He tested out of spelling in 6th grade.He has a credit line in a Pixar movie.Roger is a proud dad of two teenage daughters and loves dad jokes.About Melinda:
Melinda Lee is a Presentation Skills Expert, Speaking Coach, and nationally renowned Motivational Speaker. She holds an M.A. in Organizational Psychology, is an Insights Practitioner, and is a Certified Professional in Talent Development as well as Certified in Conflict Resolution. For over a decade, Melinda has researched and studied the state of “flow” and used it as a proven technique to help corporate leaders and business owners amplify their voices, access flow, and present their mission in a more powerful way to achieve results.
She has been the TEDx Berkeley Speaker Coach and has worked with hundreds of executives and teams from Facebook, Google, Microsoft, Caltrans, Bay Area Rapid Transit System, and more. Currently, she lives in San Francisco, California, and is...
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In this episode of the Speak In Flow podcast, host Melinda Lee is joined by Jeffrey Nott, widely known as the “Business Co-Pilot,” who shares his 30 years of experience guiding small to medium businesses toward growth and success. Jeffrey discusses his “One Week, One Thing” approach, emphasizing the importance of focusing on one aspect of your business at a time to see meaningful progress. He delves into the value of getting the right people on your team, understanding your KPIs, and making small, consistent improvements that can lead to significant growth.
Listeners will walk away with actionable steps to improve their business efficiency, enhance team dynamics, and ultimately, create sustainable business growth by doing less but focusing on the right things.
In This Episode, You Will Learn:
The “One Week, One Thing” Strategy
Jeffrey Nott introduces the concept of focusing on one area of business each week, from team-building to financial management, allowing for steady and achievable progress. This approach ensures business owners spend time working on the business, not just in it.
Getting the Right People on the Bus
Jeffrey highlights the importance of hiring individuals who share your business values and how having the right team is key to growing a successful business. He draws inspiration from Jim Collins’ Good to Great and explains how misalignment in values can hinder business growth.
Understanding Your Numbers
Jeffrey discusses the importance of knowing your business KPIs, including gross profit margins and efficiency metrics. He emphasizes that even a 5% increase in profit margins can make a significant difference in your bottom line.
Small Changes Lead to Big Wins
Through case studies and personal anecdotes, Jeffrey shows how small, consistent changes can lead to massive growth – whether it's raising prices, improving customer retention, or streamlining processes.
Memorable Quotes:
"If you don't have the right people on the bus, you can't steer the company in the right direction."
"Most business owners don't know how to read a profit and loss statement – they're just focused on putting more money in the checking account."
"The difference between success and failure is often just a small, consistent adjustment."
"If you have to work in your business every day, you don't have a business – you have a job."
Resources Mentioned:
One Week, One Thing by Jeffrey Nott (available on Amazon in ebook or paperback)Good to Great by Jim CollinsConnect with Jeffrey Nott:
LinkedIn: https://www.linkedin.com/in/jeffnott
Facebook: https://www.facebook.com/jeffreynott
Email: [email protected]
About the Guest:
Jeffrey Nott, also known as the "Business Co-Pilot," is a seasoned business coach and author of One Week, One Thing. With over 30 years of experience, Jeffrey has helped small to medium businesses identify and tackle their most pressing issues, one step at a time. His unique approach focuses on process improvement, team engagement, and understanding key performance metrics to drive success. Jeffrey is also recognized for his dedication to youth development and has been involved in leadership roles within the community, including Toastmasters and...
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This episode of the Speak In Flow podcast dives deep into entrepreneurial thinking, exploring how it can enhance your leadership vision and foster creative leadership. Host Melinda is joined by Keo Sar, Chief Operating Officer of Matter Product Studio and angel investor, as they discuss his personal and professional journey. From surviving as a refugee to building and scaling startups, Keo’s story is a testament to resilience, innovation, and purpose-driven leadership. Listeners will gain valuable insights on integrating personal growth into their leadership strategies and embracing creativity to overcome challenges in both business and life.
In This Episode, You Will Learn:
Vision Beyond Goals
Keo distinguishes between goals and vision. While goals are concrete, vision is broader and filled with possibility. Leaders must dream beyond specific objectives, inspiring teams with a bigger picture for the future.
Embracing Adversity
Keo’s personal story of being born in a refugee camp, and his family’s journey out of Cambodia, offers powerful lessons about resilience and overcoming adversity. He talks about how this background fuels his passion for helping founders in emerging markets, reminding us that while talent is equally distributed, opportunity is not.
The Power of Curiosity and Learning
One of Keo’s superpowers is his ability to learn and reinvent himself. He explains how his father’s belief in continuous learning—beyond formal education—allowed him to thrive in the tech world and beyond. This mindset, along with Keo’s innate curiosity, enables him to navigate uncertainty and build innovative solutions for his clients and startups.
The Journey to Fulfillment
Keo reflects on the achievements he’s reached in his career, from executive roles at startups to angel investing. Despite these external successes, he discusses the internal realization that fulfillment doesn’t come solely from accomplishments—it requires deeper alignment with one's purpose.
Coping with Loss and Finding Purpose
Keo opens up about the tragic loss of his cousin, who took his own life. This event deeply affected Keo, prompting him to reassess his priorities and dedicate himself to making an impact in the world. His vulnerability and reflections on grief remind us of the importance of emotional connections and self-care on the path to success.
Memorable Quotes:
“Talent is equally distributed, but opportunities and access aren't.”
“I've always been so focused on achieving my goals that I don't know if I've actually really taken the time to just enjoy it.”
“I always bet on myself to figure it out along the way, because the reality is, I don't know everything.”
“It took me six months to make peace with the loss of my cousin. I had to take a step back and reassess what was truly valuable in life.”
Resources Mentioned:
Connect with Keo Sar:
LinkedIn: https://www.linkedin.com/in/ACoAAAGCGxIB3yUedIePf9sqng_evMIMMgtFcB0
X - @keo_sar
About the Guest:
Keo is the COO & Partner at Matter Product Studio. Matter Product Studio is a boutique technology consulting firm focused on AI-powered digital transformation, implementing real-world AI solutions for mid-market and enterprise clients to materially improve efficiency and output. He is also an angel investor and helps develop emerging innovation ecosystems in the Western Balkans, MENA, and SEA regions, respectively, by supporting founders through workshops, mentorship, and advisory. He also graduated as one of the top fellows from an Investor Accelerator program run by Dream...
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This exciting episode of the Speak In Flow podcast will help you understand the power of vision, creativity, and embracing the unknown. Melinda sits down with Oguzhan Aygoren, Director of Business Innovation at UC Berkeley, to explore how entrepreneurial thinking can transform your leadership style and personal growth. Whether you’re in a leadership position or aspiring to be, learn from Oguzhan as he shares his insights on how to create a bold vision for your life, both inside and outside the corporate world.
In This Episode, You Will Learn:
Vision vs. Goals
While goals are achievable and plan-oriented, a vision is abstract and filled with possibility. In leadership, understanding this distinction allows you to think like an entrepreneur and dream beyond your current goals, inspiring your team with a bold vision for the future.
Embracing the Unknown
Entrepreneurship and leadership often mean stepping into uncharted territory. Oguzhan talks about how embracing the unknown can unlock innovative thinking and push you to break free from traditional paths. Leaders who think like entrepreneurs aren’t afraid of the unknown—they thrive in it.
The Power of Creativity
Entrepreneurial thinking involves seeing beyond what’s directly in front of you. Creativity is a key part of leadership that lets you turn your vision into reality. Oguzhan shares how thinking creatively can help you uncover opportunities and grow both professionally and personally.
Becoming the Entrepreneur of Your Own Life
You don’t need to run a startup to think like an entrepreneur. Oguzhan emphasizes that every leader can apply entrepreneurial thinking to their own life. It’s about taking ownership of your vision and being bold enough to pursue what truly excites you, whether in business or your personal life.
Aligning Vision with Purpose
When your vision aligns with the values of your company, you can make more significant contributions. Oguzhan explains how this alignment creates passion, motivation, and the drive to lead your team toward success.
Memorable Quotes:
“A goal is just a beginning point of that vision. A vision is a collection of goals. But you just don't know yet which goals you need to accomplish in order to turn that vision into something you need to explore.”
“I think there is a lot we can learn from those entrepreneurs because entrepreneurs combine this passion of the artist, the creative side of the artist with the execution side of the business.”
“Anyone can become an entrepreneur just by thinking more entrepreneurially and just by embracing this mindset, and it starts with having a vision for yourself.”
Connect with OGUZHAN AYGOREN:
Personal Website: https://www.oguzhanaygoren.com/
LinkedIn Profile: https://www.linkedin.com/in/oguzhanaygoren/
X Profile: https://x.com/oguzhan
Instagram profile: https://www.instagram.com/oaygoren
YouTube Profile: https://www.youtube.com/oguzhanaygoren
About the Guest:
Oguzhan Aygoren is a passionate leader, mentor, and advisor who wears many hats, from director to investor. Currently, he's the Director of the Institute for Business Innovation at UC Berkeley’s Haas Business School, where he's helping shape the future of business and leadership. With a background in Electrical and Electronics Engineering, an MBA, and a PhD in Marketing, Oguzhan has...
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In this episode of the Speak in Flow podcast, we dive into the impact of communication styles on leadership and how understanding your team’s unique preferences can take your leadership to the next level. By adapting your leadership style, you can foster a more connected, motivated, and high-performing team.
In This Episode, You Will Learn:
The 4 Communication Styles
We’ll explore Cool Blue, Earth Green, Sunshine Yellow, and Fiery Red, and how recognizing these styles can help prevent conflict and improve your team communication strategies.
Tailoring Your Leadership Style
Discover how adjusting your communication approach can deepen your connection with team members and enhance your leadership effectiveness.
Leveraging Team Diversity
Learn how a mix of communication styles leads to better decision-making and stronger project outcomes.
Real-Life Example
Melinda shares a story about a leader who used these insights to transform a struggling team into a high-performing unit.
Memorable Quotes:
“I encourage you to use a tool, some tool to understand the communication preferences of your team members.”
“A lot of times we need to go to where our people are. Recognizing your own communication strengths as well as blind spots and those of your team members.”
“Knowing that each person has their unique strengths and differences can help you too. Then, therefore adapt, and connect to the members of your team.”
Resources Mentioned:
Insights Discovery for teams
A powerful tool to help you understand and work with diverse communication styles.
About Melinda:
Meinda Lee is a Presentation Skills Expert, Speaking Coach, and nationally renowned Motivational Speaker. She holds an M.A. in Organizational Psychology, is an Insights Practitioner, and is a Certified Professional in Talent Development as well as Certified in Conflict Resolution. For over a decade, Melinda has researched and studied the state of “flow” and used it as a proven technique to help corporate leaders and business owners amplify their voices, access flow, and present their mission in a more powerful way to achieve results.
She has been the TEDx Berkeley Speaker Coach and has worked with hundreds of executives and teams from Facebook, Google, Microsoft, Caltrans, Bay Area Rapid Transit System, and more. Currently, she lives in San Francisco, California, and is breaking the ancestral lineage of silence.
Website: https://speakinflow.com/
Facebook: https://m.facebook.com/speakinflow
Instagram: https://instagram.com/speakinflow
LinkedIn: https://www.linkedin.com/in/mpowerall
Thanks for listening!
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page.
Do you have some feedback or questions about this episode? Leave a comment in the section below!
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Leave us an Apple Podcast review.
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Welcome to another inspiring episode of the Speak in Flow podcast! Host Melinda Lee sits down with Shun Fujisawa, CEO and co-founder of Lumena, who takes us through his incredible journey from aspiring K-pop star to tech entrepreneur. In this episode, Shun shares his story and the resilience required to transition from music dreams to leading a successful startup.
In This Episode, You Will Learn:
💫Communication in Startups
Shun emphasizes how crucial clear and consistent communication in startups has been for overcoming challenges. He reveals how open dialogue is vital for navigating uncertainties and keeping his startup aligned with its goals.
💫Leading by Example
Discover how Shun’s approach to leading by example shapes his startup’s culture. Learn how his dedication and work ethic inspire his team to elevate their performance and follow his lead.
💫Goal-Setting Strategies
Shun provides insights into his goal-setting strategies, balancing his passion for cosmetics tech with the demands of a traditional career. He shares effective time management tips and how setting clear goals has been integral to his success.
💫Building a Mission-Driven Team
Explore the importance of aligning your team with your startup’s mission and values. Shun discusses how this alignment fosters motivation and commitment that goes beyond financial rewards.
💫Navigating the Startup Ecosystem
Gain practical advice from Shun on overcoming the fear of launching new products. He also highlights the importance of continuous learning and growth for young leaders in the startup world.
Memorable Quotes:
“I think just trying to figure out whether what I'm doing is the right thing or not, and just the fear that I might upset my parents is something that's really big for me.”
“A lot of dudes as well as girls as well, they were really interested in what we were doing and the concept that we had, and they also recognized that this was an issue on their experience as well. So I think in that regard that was like the biggest confirmation that I had.”
“Personally speaking, I think in terms of my own grit, I just go for it. I don't think too much about it you just gotta do the job that you assigned yourself to do so.”
“I do sometimes worry about the people that are on my team and how I can make sure that they're motivated to keep on working. So I think that's something that I'm just like learning over the years”
Resources Mentioned:
Lumen Website: https://www.lumena-app.com/
App Store: https://apps.apple.com/us/app/lumena-a-review-app/id6499122541
Connect with Shun Fujisawa:
Website: https://www.arin-tech.com/
LinkedIn Profile: https://www.linkedin.com/in/shun-fujisawa/
Instagram: https://www.instagram.com/lumena_app
About the Guest:
Shun Fujisawa is a UC Berkeley student majoring in Cognitive Science with Honors in Economics. Originally from Tokyo, Japan, and having spent five years of his childhood in Shanghai, China, Shun is the visionary founder of ARIN, a pre-seed startup developing Lumena, a platform for honest beauty product reviews in the US. Beyond his entrepreneurial efforts, he is involved in a campus consulting organization that offers strategic solutions to...
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Welcome to another enlightening episode of the Speak in Flow podcast. We're joined by Laurice Gonzales, a seasoned project manager at San Francisco Public Works, who shares her unique insights into the communication dynamics of both the public and private sectors. Laurice draws from her experience in private tech and government roles, offering a respectful and insightful comparison that highlights the importance of tailored communication strategies in each environment.
In This Episode, You Will Learn:
Differences in Employee Engagement Strategies
Laurice dives into how communication strategies differ between the public and private sectors. While private companies often include perks like free snacks and games to boost employee engagement, the public sector focuses on alternative ways to connect with staff, particularly when such perks aren't available.
Employee Engagement Without Perks
Laurice discusses the approach of communication in the public sector in maintaining employee engagement, emphasizing the importance of fostering strong manager-employee relationships over occasional incentives.
The Role of Managers
The episode explores how the relationship between supervisors and staff is crucial in building a positive workplace culture. Laurice highlights that, in the absence of flashy incentives, it’s the quality of these relationships that truly impacts employee satisfaction and engagement.
Top-Down Communication
Laurice contrasts the impact of top-down communication in private tech companies and the difference in collaborative approaches between public sector organizations. She discusses how these differences shape the workplace environment and employee morale.
Purpose and Vision
Laurice emphasizes the importance of connecting employees' daily tasks to the larger vision and purpose of the organization. This connection enhances motivation and helps create a more engaged and committed workforce.
Memorable Quotes:
“So the kind of relationship that the supervisor and the staff have plays a big part in a culture in the culture that you know we're trying to form. And I'm lucky because in public works you do have supervisors who really care about the people in their team. They would try to look for ways on how to make the workplace better.”
“Showing to staff that you care goes a long way. And they're not always easy conversations, but having the conversation makes a whole lot of difference.”
“Communications and culture change is not something that happened, or like change overnight. But I think to try and inch our way towards making those improvements, as well, matters extremely.”
Connect with Laurice Gonzales:
Instagram: https://www.instagram.com/laurice.gonzales.art/ LinkedIn Profile: https://www.linkedin.com/in/laurice-gonzales/About the Guest:
Laurice Gonzales was born and raised in the Philippines before moving to the San Francisco Bay Area in 2013. With a background in Mass Communication, she began her career in advertising. After relocating to the U.S., she initially worked for the Superior Court of California and later spent four years in a private tech company. Despite her success in the private sector, Laurice felt drawn back to the government sector, where she fully embraced project management. Now, she focuses on projects aimed at boosting employee engagement and enhancing the overall workforce experience. Laurice is passionate about...
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Welcome to an engaging episode of the Speak in Flow podcast. Today, we’re taking an out-of-this-world approach to international team management, especially in research collaboration, in astrophysics. Dr. Hasmik Andreasyan shares her fascinating journey bringing together passion, dedication, and a love for the stars. We also dive into why effective communication in science is so important, especially in avoiding misunderstandings that could derail big discoveries.
In This Episode, You Will Learn:
Dr. Hasmik's Journey
Hear how growing up in an Armenian observatory sparked Dr. Hasmik’s passion for astrophysics, leading her to pursue a PhD and build an exciting career in California.
Why Communication Matters in Science
Dr. Hasmik explains how clear communication is key in scientific research and how it can prevent errors that might otherwise put groundbreaking discoveries at risk.
Teamwork in Astrophysics
Get a peek into the collaborative world of astrophysics, where daily check-ins and feedback are crucial for success.
Managing International Teams
Dr. Hasmik shares her experiences managing international teams in IT and astronomy, and how tools like Zoom and Jira help keep communication smooth and projects on track.
Non-Verbal Communication Across Cultures
Learn how understanding non-verbal cues and cultural differences can make a big difference in international team management to work together.
Memorable Quotes:
“A lot of people think that in research, in science, you are usually working like for yourself and alone. But it's not like this. So it's fully collaborative work.
especially astrophysics.”
“You should maybe study a little bit in order to get prepared for a meeting with the person because really cultures are different and appreciate that and be prepared.”
“Effective communication, like effective negotiation, is a win-win process. So like [the] 2 [parties] of it, should at the end of this communication, should win, they should share the profit of the communication. And [the] 2 [parties] should understand that and be more, let's say, active listeners.”
Connect with Dr. Hasmik Andreasyan:
Instagram: @aastro_girll LinkedIn Profile: Hasmik Andreasyan (Dr.)About the Guest:
Hasmik Andreasyan is an astrophysicist from Armenia, now based in California, USA. She earned her Ph.D. in Astrophysics from the Byurakan Astrophysical Observatory, where she also began her research career after graduating from Yerevan State University. With over six years of experience in astrophysical observations, Hasmik's work has taken her around the world, fostering collaborations with diverse individuals.
After completing her Ph.D., Hasmik transitioned into project management, leading IT projects for astronomers. This shift allowed her to combine her scientific expertise with managerial skills. Six months ago, she moved to the USA, where she continues to seek new opportunities and contribute to the field of astrophysics through both research and innovative project management.
Fun-facts:
Noticing a lack of information about astrophysics in Armenian, Hasmik Andreasyan created a Facebook group to share interesting articles about astronomy in her native language.During her university years, Hasmik was very shy and found it difficult to express herself. However, that all... -
Welcome to the Speak in Flow podcast. Let’s unleash your leadership voice by inspiring your team to work towards a shared vision. In today's episode, join us for an engaging chat full of insights on how to lead with passion in the fast-paced world of digital health and AI with conversational AI, enterprise architecture, and analytics expert Divya Vellanki. She is candid about her rousing journey from growing up in India to making a big impact in the U.S. and how you can inspire your own team to achieve great things.
In This Episode, You Will Learn:
Divya Vellanki’s Inspiring Journey
Get a glimpse into how Divya’s move from India to the U.S. set the stage for her success in digital health and AI.
Importance of Non-Verbal Communication
Find out why Divya thinks non-verbal cues are key to making sure team communication is clear and effective.
Leading with Passion
Discover how Divya’s deep love for AI and digital health fuels her leadership and motivates her team.
Effective Team Communication
Learn about the importance of setting clear goals, active listening, and encouraging open conversations to build strong teamwork.
Overcoming Self-Doubt
Hear Divya’s personal stories about battling self-doubt and how taking on challenges has helped her grow as a leader.
Memorable Quotes:
“I wanted to put myself again in a challenging position. And see, let me give it a try and see if I can get out of it.”
“I have realized how important communication is. And it's not just about being able to speak the same language as everybody else in the room. But it is also about how beautifully you're able to articulate the objective of what you're trying to convey.”
“I always carry a pen and paper with me, because it's so easy to know to write stuff, draw stuff, if you know, and communication is not just always about speaking right? It could be anything. It could be any form of communication.”
Resources Mentioned:
Connect with DIVYA VALLANKI: https://www.linkedin.com/in/divya-vellanki/
About the Guest:
Divya Vellanki is a tech-savvy leader with a rich background in conversational AI, enterprise architecture, and analytics. As the Solutions Lead at the Intelligent Clinical Care Center at the University of Florida, she’s all about using digital health and AI to boost patient care. With a decade of experience, Divya has developed AI solutions for major companies and helped startups embrace sustainability. She’s driven by the belief that “Opportunities do not exist, you create your own,” and loves learning new things and connecting with people. Her team is dedicated to making a real impact in healthcare through AI.
Fun-facts:
I love creating sustainable art from cardboard. It's amazing to see how something so simple can turn into beautiful art!Dancing is one of my favorite hobbies. It helps me stay active and express myself.I enjoy binge-watching movies. There's nothing like getting lost in a great film for hours on end.About Melinda:
Melinda Lee is a Presentation Skills Expert, Speaking Coach, and nationally renowned Motivational Speaker. She holds an M.A. in Organizational Psychology, is an Insights Practitioner, and is a Certified Professional in Talent Development as well as Certified in Conflict Resolution. For over a decade, Melinda has researched and studied the state of “flow” and used it as a proven technique to help corporate leaders and business owners amplify their voices, access flow, and present their mission in a more powerful way to achieve...
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Welcome to the Speak in Flow podcast, where we help you unleash the leadership voice within you and your team. In this episode, we delve into essential communication strategies for fostering meaningful connections through empathy and effective communication. Mastering these strategies empowers us to navigate communication challenges with grace and authenticity. Tune in for more insights on cultivating meaningful connections and enhancing communication skills.
In This Episode, You Will Learn:
Understanding Self-Awareness
As the foundation of effective communication, recognizing our triggers and understanding the deeper needs driving our emotions allows us to gain clarity in expressing our needs constructively.
Practicing Empathetic Listening
Actively listening, acknowledging the perspectives of others, and getting curious about their needs, allows for the creation of a space for authentic dialogue that strengthens relationships.
Effective Communication Strategies
Setting clear boundaries and focusing on solutions that meet mutual needs cultivates respect and cooperation. Ensure discussions remain constructive and inclusive.
The Importance of Self-Care
Recognizing when to take breaks and engaging in activities that restore joy and energy enhances resilience in handling challenging interactions.
Building Meaningful Connections
Transform difficult interactions into opportunities for meaningful connections that nurture peace and flow in relationships, fostering environments where understanding and collaboration thrive.
Key Takeaways:
The SEES Strategy
Self-awareness: Having an understanding of what just triggered you and awareness of the need within you that is being triggered.
Empathetic Listening: Ask questions like “What is that need of the other person that's not being met?”
Effective Communication: Communicate in a way that's collaborative versus divisive or demeaning. Open up your heart to finding those solutions and going into collaboration.
Self-care: Knowing when to take breaks. What are the little things that bring me joy?
Memorable Quotes:
“When it's chaotic, when there's emotion, there's no rules. We're bouncing balls and words back and forth. We're throwing words at each other and not really thinking through what is happening or what we're saying.”
“Know that when your need is not being met, the other person's need is also not being met.”
“Get curious from a genuine place, because what that does is, then you're going to establish connections.”
About Melinda:
Melinda Lee is a Presentation Skills Expert, Speaking Coach, and nationally renowned Motivational Speaker. She holds an M.A. in Organizational Psychology, is an Insights Practitioner, and is a Certified Professional in Talent Development as well as Certified in Conflict Resolution. For over a decade, Melinda has researched and studied the state of “flow” and used it as a proven technique to help corporate leaders and business owners amplify their voices, access flow, and present their mission in a more powerful way to achieve results.
She has been the TEDx Berkeley Speaker Coach and has worked with hundreds of executives and teams from Facebook, Google, Microsoft, Caltrans, Bay Area Rapid Transit System, and more. Currently, she lives in San Francisco, California, and is breaking the ancestral lineage of silence.
Website: https://speakinflow.com/
Facebook: https://m.facebook.com/speakinflow
Instagram:
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Welcome to the Speak in Flow podcast, where we explore how to unleash your leadership voice with communication strategies to harmonize your team. In today's episode, we dive into practical communication strategies that promote empathy foster impactful interactions, and form meaningful connections.
In This Episode, You Will Learn:
Communication as an Orchestra
Think of communication as an orchestra where every voice plays a crucial role in either disrupting or harmonizing the overall flow.
Impact of Digital Communication
The rise of social media and digital platforms has transformed how we connect, but it also brings challenges such as misinformation and miscommunication.
Creating Impactful Interactions
Practice active listening, show genuine curiosity, and demonstrate empathy to tackle complex communication issues effectively.
Creating Positive Change
By honing your communication skills, you can foster a collaborative environment where understanding and cohesion thrive, leading to positive outcomes.
Key Takeaways:
Three Strategies for Effective Communication (P, B, P)
Preparation: Take time to understand perspectives, gather accurate information, and clarify desired outcomes.Breathing Techniques: Use techniques like box breathing to stay calm, and focused, and manage nerves during interactions.Positive Mindset: Approach conversations with openness and a focus on finding common ground for collaboration.Memorable Quotes:
“Every instrument, every voice matters.”
“Every interaction that we have is like this orchestra. The words that we use can create a divide, can create silos, or it can create a symphony of beautiful music. Together.”
“Have a positive mindset - a mindset that you can find common ground even if there's a different opinion from yours.”
About Melinda:
Melinda Lee is a Presentation Skills Expert, Speaking Coach, and nationally renowned Motivational Speaker. She holds an M.A. in Organizational Psychology, is an Insights Practitioner, and is a Certified Professional in Talent Development as well as Certified in Conflict Resolution. For over a decade, Melinda has researched and studied the state of “flow” and used it as a proven technique to help corporate leaders and business owners amplify their voices, access flow, and present their mission in a more powerful way to achieve results.
She has been the TEDx Berkeley Speaker Coach and has worked with hundreds of executives and teams from Facebook, Google, Microsoft, Caltrans, Bay Area Rapid Transit System, and more. Currently, she lives in San Francisco, California, and is breaking the ancestral lineage of silence.
Website: https://speakinflow.com/
Facebook: https://m.facebook.com/speakinflow
Instagram: https://instagram.com/speakinflow
LinkedIn: https://www.linkedin.com/in/mpowerall
Thanks for listening!
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page.
Do you have some feedback or questions about this episode? Leave a comment in the section below!
Subscribe to the podcast
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite...
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Welcome to the Speak in Flow podcast, where we help you unleash the leadership voice within you and your team. In this episode, we’re joined by Christine Tom, an HR expert with over 15 years of experience. Christine shares insights on transforming team dynamics and improving communication in the workplace.
In This Episode, You Will Learn:
Non-verbal Communication's Role
Discover how body language, facial expressions, and tone of voice are vital in understanding and building trust within a team.
Addressing Communication Challenges
Learn about the common communication barriers that lead to misunderstandings and conflicts among team members, and how to overcome them.
Building Strong Work Relationships
Explore ways to understand team members' strengths and pain points, creating a supportive and cohesive environment.
Creating a Safe Space for Dialogue
Find out how to encourage open and honest communication, allowing team members to express concerns and preventing issues from escalating.
Practical Communication Strategies
Gain practical tips like having regular one-on-one meetings, understanding individual communication preferences, and using icebreakers to foster connections. Learn how acknowledging mistakes can be a pathway to growth and success.
Key Takeaways:
Non-Verbal Communication: It's crucial for understanding and trust.
Communication Challenges: Miscommunication often leads to team friction.
Relationship Building: Knowing team members' strengths and weaknesses fosters a supportive environment.
Open Dialogue: A safe space for expressing concerns prevents issues from escalating.
Practical Strategies: Regular one-on-one meetings, understanding communication preferences, and using icebreakers help improve team dynamics.
Memorable Quotes:
"Communication issues often stem from a lack of understanding of each other's communication styles. It's like dating—there's uncertainty and potential for missteps. Effective communication involves not just words but also non-verbal cues, which are crucial for building trust and understanding."
"Spend time understanding your team members, their strengths, and their pain points. Practice transparent communication, share your own mistakes and learnings, and create an environment where open dialogue is encouraged. This builds trust and fosters a supportive team culture."
Connect with Christine Tom:
LinkedIn Profile: https://www.linkedin.com/in/christinestom/
About the Guest:
Christine Tom's early experiences watching her parents work in sweatshops in San Francisco profoundly shaped her career in human resources. As an HR Business Partner, Christine collaborates with leaders to design initiatives that foster talent, create career pathways, and drive organizational success. Her work encompasses all aspects of the employee journey, from recruiting and onboarding to talent management and leadership coaching. With experience across tech, professional services, and healthcare, Christine has recently partnered with senior leaders at Robert Half to develop global talent programs and HR technologies.
Outside of work, Christine enjoys spending time with her family, attending her son's soccer games, watching Netflix, exploring new restaurants, and dancing to Top 40 tunes in her kitchen with her German Shepherd by her side.
Fun-facts:
Her favorite music is Brazilian songs, especially those that blend Latin music, R&B, soul music, reggae, and traditional... - Visa fler
