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  • In this episode of Mastering Modern Selling, Amy Franko, author of The Modern Seller and a seasoned sales strategist, joins the conversation to discuss how to adapt and excel in the evolving sales landscape.

    From strategy creation to the integration of sales and marketing, Amy shares actionable insights for professionals aiming to thrive in today’s buyer-centric world.

    Modern Seller Attributes:

    Sales professionals must provide exceptional value that intertwines them with the product or service they represent.

    They should act as trusted advisors, helping clients gain a competitive edge and improve their businesses.

    Confidence in asking tough questions and being consultative is essential to building trust and long-term relationships.

    Importance of a Defined Sales Strategy:

    Many organizations lack a formalized sales strategy, leading to missed opportunities for alignment and growth.

    Effective strategies focus on a "vital few" priorities rather than attempting too many initiatives at once.

    Implementation is crucial—accountability structures and leadership ownership are needed to ensure success.

    Building Trust Before the First Conversation:

    Visibility and credibility are key. Engage in professional networks like LinkedIn and industry events to position yourself as a thought leader.

    Content creation, such as articles and videos, can help establish trust before direct interactions.

    Reframe outreach as earning conversations rather than simply scheduling them.

    The Role of Sales and Marketing Alignment:

    Sales and marketing integration starts at the leadership level, with the acknowledgment that both functions contribute to revenue generation.

    Leveraging CRM tools and data tracking can streamline collaboration and improve lead management.

    Regular communication and shared KPIs foster alignment and mutual accountability.

    Navigating Post-Pandemic Challenges:

    Adjusting strategies to account for distorted data from the COVID-19 era is vital for accurate forecasting.

    Forward-thinking leaders embrace uncertainty by setting adaptable goals while maintaining a clear vision for the future.

    Amy Franko’s approach to modern selling emphasizes value, adaptability, and the integration of key business functions.

    Whether you’re a sales leader or an individual contributor, her insights on strategy, trust-building, and collaboration offer a roadmap to success in today’s dynamic environment.

    Don't miss out—your next big idea could be just one episode away!

    This Show is sponsored by Fist Bump
    Your prospecting partner to authentically fill your pipeline with ideal customers.

    Check out our Live Show Events here: Mastering Modern Selling Live Show

    Subscribe to our Newsletter: Mastering Modern Selling Newsletter

  • In our latest episode of Mastering Modern Selling, Brandon, Carson, and Tom welcome the brilliant Liz Heiman. With deep roots in sales, thanks to her father’s seminal book Strategic Selling, Liz brings invaluable insights on how to transform sales operations.

    Here’s a breakdown of her expert advice on building robust sales systems that drive sustainable growth.

    Sales Strategy Over Process:

    Liz emphasizes that most companies mistakenly start with sales processes without a clear strategy.

    For an effective sales operating system, it’s crucial to first define your business strategy. Understand your goals, target audience, and market positioning.

    Without a well-defined strategy, any process you put in place is just guesswork.

    Lead Generation & Pipeline Clarity:

    A successful sales system combines marketing and sales efforts to generate quality leads.

    Liz highlights that organizations need to understand where their leads are coming from (inbound, cold calls, trade shows, etc.) and have a clear plan for lead generation.

    It’s not just about setting revenue targets but knowing how many leads, proposals, and conversations are required to hit those numbers.

    Sales Management as a Support Function:

    Effective sales management isn't about controlling salespeople but rather supporting them.

    Liz points out that management often falls into the trap of funnel reviews that lack substance.

    Instead, managers should focus on providing clear meeting agendas, timelines, and coaching sessions tailored to individual needs. This creates a supportive environment that helps salespeople thrive.

    Sales Compensation and Alignment:

    Misalignment between sales strategies and compensation structures can lead to salespeople prioritizing short-term wins over long-term goals.

    Liz stresses the importance of incentivizing behaviors that align with company objectives.

    If your salespeople are not following the strategy, it's often due to a lack of clear expectations and reinforcement.

    Leveraging Technology Wisely:

    While technology can enhance efficiency, Liz warns against overwhelming sales teams with multiple tools that create chaos.

    The goal is to streamline processes, making it easier for salespeople to focus on selling rather than managing tools.

    Implement technology that truly supports the sales journey and integrates seamlessly into daily workflows.

    Liz Heiman’s insights are a masterclass in designing sales systems that are strategic, scalable, and supportive. By focusing on strategy first, aligning compensation, and using technology judiciously, companies can build a sales ecosystem that drives consistent growth.

    Don't miss out—your next big idea could be just one episode away!

    This Show is sponsored by Fist Bump
    Your prospecting partner to authentically fill your pipeline with ideal customers.

    Check out our Live Show Events here: Mastering Modern Selling Live Show

    Subscribe to our Newsletter: Mastering Modern Selling Newsletter

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  • In this episode of Mastering Modern Selling, hosts Brandon Lee and Carson V. Heady welcome Allan Langer, founder of the Seven Secret Sales Academy, to dive deep into the world of effective and authentic sales strategies.

    With a career spanning over 27 years, Allan shares his transformative journey in sales, highlighting how he went from a top rep at Andersen Windows to a bestselling author and sales consultant.

    This episode is packed with insights on how to break away from the traditional "salesperson" mold to connect authentically with clients. Here are five essential takeaways:

    Become the “Anti-Salesperson”:

    Allan emphasizes that true sales success comes from breaking the mold of what people expect a salesperson to be.

    Rather than high-pressure tactics, embrace a consultative approach. By being genuinely curious and focused on the customer’s needs, sales reps can build trust and stand out from the competition.

    Master the Art of Body Language:

    Allan dives into the importance of reading and understanding body language, especially in virtual environments.

    Showing your hands on camera and avoiding glances away from the screen can build subconscious trust. Recognizing cues like a “real smile” versus a “polite smile” can reveal valuable insights into customer receptiveness.

    Open-Ended Questions Are Key:

    Allan stresses the power of open-ended questions to uncover the real problems customers face.

    By moving beyond closed-ended questions and encouraging clients to open up, sales reps can discover the deeper emotional drivers behind purchases.

    This makes it easier to move from a surface-level conversation to a meaningful sale.

    Bring Energy, but Stay Genuine:

    It’s not just about showing up with energy; it’s about being genuine and fully present in every interaction.

    Allan warns against treating any sales call as “just another meeting.” Instead, make every client feel like they’re the only focus of your day to foster deeper, more impactful connections.

    Leverage the Psychology of Ownership:

    Encourage clients to visualize what it would feel like to own and benefit from the product or service.

    Rather than stating benefits, use imagination-driven language—such as “Imagine how this will improve…”—to make the solution feel tangible and relatable.

    This approach taps into customers' emotions and helps cement the value of the offer.


    In wrapping up, Allan’s advice provides a blueprint for transforming the sales approach by putting empathy, authenticity, and psychology at the forefront.

    Don't miss out—your next big idea could be just one episode away!

    This Show is sponsored by Fist Bump
    Your prospecting partner to authentically fill your pipeline with ideal customers.

    Check out our Live Show Events here: Mastering Modern Selling Live Show

    Subscribe to our Newsletter: Mastering Modern Selling Newsletter

  • In this compelling episode of Mastering Modern Selling, Dirk Beveridge, founder of Unleashed WB and Executive Producer of We Supply America, shares invaluable insights into purpose-driven leadership, innovation in sales, and the noble calling of the distribution industry.

    He discusses how sales have evolved from traditional methods to a more consultative, people-first approach.


    Moving Beyond Transactional Sales

    Dirk emphasizes that most sales strategies are outdated, focused on commercial visits and price competition.

    He advocates for a shift towards consultative selling, where sales professionals act as trusted advisors.

    This means deeply understanding the customer's business, proactively solving problems, and delivering innovative solutions that the client didn't know they needed.

    Empathy, Expertise, and Problem-Solving

    To become a trusted resource, salespeople must embody three core attributes: empathy, expertise, and problem-solving.

    Empathy involves a genuine desire to help customers succeed, expertise ensures that relevant solutions are offered, and problem-solving keeps sales dynamic, meeting ever-evolving client challenges.

    The Noble Calling of Distribution

    Dirk highlights the overlooked yet essential role of distributors in the economy.

    His project, We Supply America, focuses on championing the 6 million workers in this field, emphasizing that businesses in distribution must recognize their critical impact.

    He insists that businesses can only thrive if they appreciate and elevate the humans behind their success.

    Authenticity in Leadership

    Sales managers are often caught between company metrics and their authentic selves.

    Dirk challenges leaders to push back against detrimental sales cultures, advocating for authenticity.

    He underscores that coaching, understanding team dynamics, and valuing each member as a strength, not an asset, are crucial for sustainable success.

    People Are Your Greatest Strength, Not Assets

    Dirk rejects the outdated notion of viewing people as assets, which depreciate. Instead, he sees employees as a company’s greatest strength, emphasizing personal and professional development as key to business growth.

    Empowering employees and fostering a human-centric culture will yield long-term profitability and innovation.



    Dirk's approach underscores that innovation, and humanity must coexist in modern sales.

    By focusing on people and problem-solving rather than products and processes, sales organizations can stay relevant and impactful.

    This episode is a must-listen for anyone looking to redefine their sales strategy in today’s evolving market.

    Don't miss out—your next big idea could be just one episode away!

    This Show is sponsored by Fist Bump
    Your prospecting partner to authentically fill your pipeline with ideal customers.

    Check out our Live Show Events here: Mastering Modern Selling Live Show

    Subscribe to our Newsletter: Mastering Modern Selling Newsletter

  • In today's episode of Mastering Modern Selling, Tom Burton and Brandon Lee explore a vital topic: how to drive revenue by cultivating a strong professional reputation.

    This is more than just being seen—it's about being trusted, instilling confidence, and demonstrating competence in the marketplace.

    Whether you're engaging prospects or working to deepen customer relationships, your reputation is a powerful driver of business success.

    Trust is Built on Consistency and Proximity:

    Being consistently present, whether through social platforms like LinkedIn or in person, fosters trust.

    It's not enough to show up sporadically—successful sellers stay visible, giving their network reasons to trust them over time.

    Confidence Comes from Consistent Value:

    Your audience must not only see you but also find value in what you offer.

    Confidence is built when you consistently share meaningful insights, showing deep expertise and an understanding of their needs.

    Competence is Demonstrated Through Expertise:

    Sharing high-quality content and thought leadership can position you as a go-to expert in your field.

    As Tom mentioned, it’s about proving that you know what you’re talking about—whether through your own content or thoughtful commentary on others' posts.

    Engagement at Scale is Essential:

    Digital platforms like LinkedIn provide unparalleled opportunities for scale.

    By interacting with a broader audience regularly, you increase your reach and build familiarity, ensuring more prospects see you as a trusted, competent figure in the industry.

    Reputation Precedes Success in Cold Outreach:

    Your outreach efforts—whether cold emails or calls—are far more effective when you’ve established familiarity and trust through your reputation.

    Without it, you risk being ignored amidst the noise of today’s competitive market.


    Reputation is not just a nice-to-have in modern selling—it’s a must-have.

    By consistently appearing, adding value, and demonstrating expertise, you build a powerful foundation that drives business.

    Don’t leave your success to chance; invest in building your reputation to win trust and close more deals.

    Don't miss out—your next big idea could be just one episode away!

    This Show is sponsored by Fist Bump
    Your prospecting partner to authentically fill your pipeline with ideal customers.

    Check out our Live Show Events here: Mastering Modern Selling Live Show

    Subscribe to our Newsletter: Mastering Modern Selling Newsletter

  • In this episode of Mastering Modern Selling, the team welcomes sales veteran David Brock, founder of Partners in Excellence, to dive into the evolving landscape of modern sales.

    David shares timeless principles while exploring how technology, particularly AI, is transforming the way sales professionals engage with customers.

    Timeless Sales Fundamentals:

    No matter how much the tools and technologies evolve, the core of sales remains the same: understanding the customer’s problems and helping them solve those issues.

    This principle has endured from the days of traditional sales to the AI-driven world.

    Balancing the Art and Science of Sales:

    David emphasizes the importance of balancing data-driven sales techniques with the human element.

    While AI can support tasks like research and content creation, it can’t replace the emotional intelligence required to understand a client’s unique needs.

    Leveraging AI for Critical Thinking:

    AI isn’t just a productivity tool. David uses AI as a debate partner, helping him refine his strategies and assumptions.

    Salespeople can gain new perspectives by having AI challenge their ideas, ensuring more thorough and creative approaches.

    Deepening Buyer Relationships:

    While sales teams have leaned heavily into technology, David warns against losing the art of genuine human connection.

    The ability to relate to a customer’s personal motivations, from career growth to work-life balance, is irreplaceable.

    Customer-Centric Sales Process:

    Rather than forcing customers through predefined sales processes, David suggests a customer-first approach.

    Understanding how customers want to buy and tailoring the sales journey to meet their preferences is critical in today’s digital and hybrid sales environments.



    In conclusion, this episode with David Brock emphasized the enduring importance of sales fundamentals while embracing the evolving role of AI in the sales process.

    David’s insights remind us that while technology can support efficiency, the human element—understanding and connecting with buyers on a personal level—remains key to success.

    As sales professionals, balancing the art and science of selling is critical to mastering modern sales

    Mark your calendars for October 31st at 3 p.m. for a special webinar titled "Turn Your Next Trade Show into a Profit Generating Powerhouse" hosted by Brandon Lee and Mark Hunter.

    Don't miss this opportunity to learn advanced strategies for maximizing trade show ROI. Come in costume and join the conversation!

    Don't miss out—your next big idea could be just one episode away!

    This Show is sponsored by Fist Bump
    Your prospecting partner to authentically fill your pipeline with ideal customers.

    Check out our Live Show Events here: Mastering Modern Selling Live Show

    Subscribe to our Newsletter: Mastering Modern Selling Newsletter

  • This week's episode of Mastering Modern Selling we’re thrilled to have Jeff Kirchick, author of Authentic Selling: How to Use the Principles of Sales in Everyday Life, and an experienced sales leader who has guided teams to success at multiple tech companies.

    Jeff shares his journey, insights on authenticity in sales, and how modern sellers can balance traditional techniques with today's digital tools.

    Whether you're a seasoned sales pro or just starting out, Jeff’s advice will give you new perspectives on building genuine relationships and succeeding in sales.

    Embrace Authenticity:

    Jeff emphasizes the importance of being honest and true to yourself in every interaction, which builds trust and credibility with customers.

    Balancing AI and Human Touch:

    He highlights how AI can assist with data and research, allowing salespeople to focus on the human elements that build rapport and relationships.

    Frameworks, Not Scripts:

    Jeff advocates for using frameworks to guide sales conversations while allowing flexibility for salespeople to bring their unique style and personality.

    Slow Down to Speed Up:

    In sales, sometimes taking a step back for deeper discovery can lead to better long-term outcomes, such as finding the right stakeholders or identifying the best opportunities for pilots.

    The Role of Vulnerability:

    Sharing personal experiences and admitting mistakes can make you more relatable and build stronger connections, both with customers and within your team.


    This episode dives into the evolving world of sales, where authenticity and technology intersect.

    Jeff Kerchick shares how staying true to oneself and leveraging AI can make a significant difference in today's competitive market.

    By using technology to handle the tedious aspects of sales, professionals can focus more on building genuine relationships.

    The conversation reminds us that the key to standing out is maintaining a human touch, even as the tools around us continue to change.

    Don't miss out—your next big idea could be just one episode away!

    This Show is sponsored by Fist Bump
    Your prospecting partner to authentically fill your pipeline with ideal customers.

    Check out our Live Show Events here: Mastering Modern Selling Live Show

    Subscribe to our Newsletter: Mastering Modern Selling Newsletter

  • In this episode of Mastering Modern Selling, we had the pleasure of hosting Mark Hunter for the second time, and he did not disappoint.

    Mark, also known as "The Sales Hunter," shared his journey from struggling salesperson to a world-class sales coach, revealing powerful lessons that can redefine how you approach your prospects and close deals.

    Sales Mindset is Everything:

    Mark emphasizes that your mindset going into a sales call determines your outcome.

    A positive, customer-focused attitude allows you to genuinely engage and listen, leading to better results.

    Selling For People, Not To People:

    Mark learned the hard way that selling isn’t about bulldozing through the customer.

    Instead, it's about understanding, serving, and building meaningful relationships that offer real solutions. Always focus on the customer’s needs.

    Stop Selling the Product, Start Solving Problems:

    The right sales mindset moves away from focusing on the product itself and instead emphasizes understanding the client's real issues.

    Mark says, “Customers don’t want to buy, they want a solution." Shift your focus to discover and solve your client's problems, not just to push your product.

    The Power of Personalization:

    Building rapport and demonstrating you know your prospect can be a game changer.

    Mark shared how referencing personal insights (like the Pac-12 college sports league in a voicemail) can significantly boost response rates. It’s about showing you’re human, that you care.

    Quality Over Quantity in Prospecting:

    Mark advises slowing down to move fast—doing deep research and reaching out thoughtfully will break through the noise.

    He shared an example of a prospect he pursued with 46 touches over 18 months before finally closing.

    Consistent, targeted follow-up beats high-volume, generic outreach every time.


    Mark Hunter's insights remind us that successful selling isn’t just about techniques—it’s about the mindset, persistence, and genuine curiosity.

    Crafting solutions for your clients and taking time to understand their unique needs not only closes deals but also builds lasting relationships.

    Don't miss out—your next big idea could be just one episode away!

    This Show is sponsored by Fist Bump
    Your prospecting partner to authentically fill your pipeline with ideal customers.

    Check out our Live Show Events here: Mastering Modern Selling Live Show

    Subscribe to our Newsletter: Mastering Modern Selling Newsletter

  • In this episode of Mastering Modern Selling, Carson V. Heady and Brandon Lee dive deep into the growing significance of live shows and podcasts for B2B demand generation.

    As they reflect on their journey of creating valuable content, the hosts discuss how these mediums can effectively build relationships, create pipeline opportunities, and ultimately drive revenue.

    1. Creating Differentiation through Content

    Live shows and podcasts offer a unique platform to showcase expertise and differentiate yourself from the competition. By providing value-driven content that resonates with your audience's pain points and interests, you build trust and authority in your niche.

    2. Leveraging Guest Appearances to Build Pipeline

    One of the most effective strategies discussed was inviting potential prospects as guests on your show. This method not only opens the door to meaningful conversations but can also lead to long-term business relationships. Many deals have resulted from initial guest appearances, where the prospect first learned about the value you offer during a show.

    3. Amplifying Reach through Audience Sharing

    When a guest shares your show with their audience, it exponentially increases your reach. This strategy taps into your guest’s network, helping you expand your audience and potential customer base. Over time, this builds momentum for your brand and visibility in your industry.

    4. Strategic Content Distribution for Continued Engagement

    After recording a live show or podcast, repurpose the content into bite-sized, shareable snippets across multiple platforms (LinkedIn, YouTube, Instagram, etc.). By keeping your content in front of your audience consistently, you keep them engaged and build stronger relationships over time.

    5. Using Shows for Personal Brand Building and Sales Attribution

    Carson and Brandon emphasize the importance of sales teams understanding the long-term ROI of these efforts. Often, companies fail to attribute success correctly to content like podcasts and live shows. By viewing these platforms as long-term relationship builders, rather than immediate sales generators, teams can reap the full benefits of consistent content creation.

    Live shows and podcasts are more than just content formats; they’re powerful tools for B2B demand generation.

    By focusing on creating value for your audience, strategically leveraging guests, and amplifying your reach, you can build a personal brand that drives meaningful business outcomes.

    As Carson and Brandon highlight, the key is consistency and a focus on long-term relationships.

    Don't miss out—your next big idea could be just one episode away!

    This Show is sponsored by Fist Bump
    Your prospecting partner to authentically fill your pipeline with ideal customers.

    Check out our Live Show Events here: Mastering Modern Selling Live Show

    Subscribe to our Newsletter: Mastering Modern Selling Newsletter

  • Mentorship is an active process you take charge of, with the support of others.

    In this episode of Mastering Modern Selling, Douglas Stewart shares his empowering approach to mentorship in the digital age, focusing on personal accountability and growth.

    Discover how to find the right mentors, accelerate your development, and transform your life.

    This inspiring conversation offers actionable advice for anyone seeking to unlock the full potential of mentorship.

    The Modern Mentorship Mindset:


    Mentorship today is dynamic, leveraging diverse, informal connections through digital platforms like social media and podcasts to continuously learn and grow.

    Personal Accountability:


    Mentorship requires proactive effort. Taking ownership of your development shifts the focus from waiting for mentorship to actively seeking guidance for personal growth.

    Finding the Right Mentors:


    Clarifying your needs—whether career advice, personal growth, or specific skills—helps you find mentors who can contribute effectively. It's valuable to have multiple mentors across different areas.

    Mentorship Myths:


    There’s no need for a perfect mentor. Doug stresses that mentorship can come from various people, and being active in the process with clear goals ensures mutual benefit.

    Leveraging Mentorship for Fast Growth:


    Doug shares his experience of how deliberate mentorship choices accelerated his growth, and offers strategies for structuring your learning, setting milestones, and staying accountable.

    Doug Stewart's approach to mentorship is a game-changer.

    By shifting the focus from passively waiting for the right mentor to actively seeking guidance, you can significantly accelerate your growth.

    His story shows that mentorship isn't elusive—it’s something you can initiate and build into your life today.

    Don't miss out—your next big idea could be just one episode away!

    This Show is sponsored by Fist Bump
    Your prospecting partner to authentically fill your pipeline with ideal customers.

    Check out our Live Show Events here: Mastering Modern Selling Live Show

    Subscribe to our Newsletter: Mastering Modern Selling Newsletter

  • In this engaging episode of Mastering Modern Selling, Richard Vickers joins the hosts to explore the critical aspects of sales leadership, training, and personal growth.

    With a background in sales training and development at US Foods, Richard brings over 18 years of experience to the conversation.

    He discusses how effective communication, understanding personalities, and applying simple but powerful strategies can make salespeople more effective.

    Communication and Personality Types:

    Richard highlights the importance of tailoring your communication style to the buyer’s personality using the DISC model.

    Understanding whether a client is Dominant (D), Influencer (I), Steady (S), or Conscientious (C) helps create more meaningful and impactful conversations.

    Money Flows Where Needs Are Met:

    Richard emphasizes that successful sales hinge on understanding and meeting client needs.

    Sellers often get bogged down in systems or features when they should focus on solving the buyer’s problems.

    The Power of Mock Conversations:

    Role-playing and mock conversations, according to Richard, help build confidence and prepare salespeople for real-world situations.

    By practicing in a "safe space," sellers can refine their approach before engaging with actual clients.

    The Importance of Personal Branding:

    Richard encourages everyone, including more introverted personalities, to develop their personal brand.

    He shares strategies for leveraging social media and connecting authentically with your audience while staying true to your strengths.

    Listening is Key to Sales Success:

    One of the most crucial skills in sales, according to Richard, is the ability to listen.

    By asking the right questions and truly hearing the client’s needs, sellers can build trust and create stronger connections.

    Don't miss out—your next big idea could be just one episode away!

    This Show is sponsored by Fist Bump
    Your prospecting partner to authentically fill your pipeline with ideal customers.

    Check out our Live Show Events here: Mastering Modern Selling Live Show

    Subscribe to our Newsletter: Mastering Modern Selling Newsletter

  • In this energetic episode of Mastering Modern Selling, we dive deep into sales innovation and modern practices with Eric Watkins, a dynamic sales leader who embraces contrarian thinking to redefine success in sales.

    Eric shares insights that challenge traditional sales strategies, focusing on the power of process, leadership, and differentiation.

    Challenge the Status Quo in Sales

    Eric emphasizes the need to rethink outdated sales tactics that may not have ever worked.

    Sales leaders must be willing to dust off traditional methods and adopt new, innovative approaches tailored to today's buyer-centric market.

    Value-Driven Discovery Calls

    Most discovery calls focus too much on the seller, leading to boring conversations.

    Eric advocates for value-driven discovery calls, where the focus is on the buyer's needs, not on selling, leading to more meaningful engagements.

    Sales Processes Over People

    Eric argues that successful organizations are built on robust processes, not just hiring great salespeople.

    While talented salespeople are important, having a strong, scalable process ensures success, even with turnover.

    Embrace Continuous Learning and Maturity Assessments

    Eric introduces his Sales Organization Maturity Assessment, a tool designed to help companies understand where they stand in terms of sales maturity.

    This assessment provides actionable insights on how to transition from a basic sales department to a high-performing sales force.

    AI and Social Selling as a Necessity

    In a world increasingly driven by technology, Eric highlights the need for salespeople to embrace AI and social selling techniques.

    Sharing relevant content and engaging with prospects online are critical for establishing thought leadership and trust.


    Eric Wattkins brings a fresh perspective to modern sales, reminding us that sticking to outdated methods won’t get us where we need to go.

    By focusing on process, putting the buyer first, and embracing tools like AI and social selling, we can build a sales strategy that’s not only effective but sustainable.

    If you’re ready to challenge the norms and take your sales game to the next level, this episode is a must-watch.


    Don't miss out—your next big idea could be just one episode away!

    This Show is sponsored by Fist Bump
    Your prospecting partner to authentically fill your pipeline with ideal customers.

    Check out our Live Show Events here: Mastering Modern Selling Live Show

    Subscribe to our Newsletter: Mastering Modern Selling Newsletter

  • In the latest episode of Mastering Modern Selling, we had the pleasure of hosting Rob Fegan, an experienced sales leader with a knack for challenging the status quo.

    In this high-energy session, Rob delves into the concept of being a "sales contrarian" and how it can revolutionize your approach to sales.

    From redefining what makes a great salesperson to the importance of process over people, this episode is packed with actionable insights that every sales professional needs to hear.

    Key Takeaways:

    Reimagine Sales with a Contrarian Approach:

    Rob Fegan introduces the idea of being a sales contrarian—questioning old-school sales methods that may no longer serve today's dynamic market. He emphasizes the need to dust off outdated processes and adopt new strategies that align better with current buyer behaviors.

    Value-Driven Discovery Calls:

    Traditional discovery calls are often too focused on the seller’s needs rather than the buyer's. Rob stresses the importance of making these calls more engaging and valuable for the buyer by focusing on their needs and concerns, ultimately leading to more meaningful sales conversations.

    Sales Playbooks:

    Rob advocates for the creation of comprehensive sales playbooks, developed in collaboration with the sales team. These playbooks are essential for standardizing best practices and ensuring that sales processes are consistently followed, even as team members come and go.

    Focus on Process Over People:

    Successful sales organizations are built on robust processes, not just the talent of individual salespeople. Rob challenges the notion of the "great salesperson" and suggests that companies should focus on creating strong sales processes that can withstand turnover and market fluctuations.

    Effective Use of LinkedIn for Social Selling:

    In today's digital age, social selling is more important than ever. Rob shares tips on how to use LinkedIn effectively by sharing industry-related content and engaging in meaningful conversations, rather than just pushing sales messages.


    Rob Fegan’s contrarian approach to sales is a refreshing reminder that challenging the norm can lead to significant breakthroughs in sales performance.

    By focusing on process, value-driven interactions, and leveraging social selling tools like LinkedIn, sales professionals can better navigate today’s buyer-centric market.

    For a deeper dive into these insights and more, be sure to watch the full episode.

    Don't miss out—your next big idea could be just one episode away!

    This Show is sponsored by Fist Bump
    Your prospecting partner to authentically fill your pipeline with ideal customers.

    Check out our Live Show Events here: Mastering Modern Selling Live Show

    Subscribe to our Newsletter: Mastering Modern Selling Newsletter

  • In this milestone episode of "Mastering Modern Selling," we celebrate our 100th episode by bringing back Daniel Disney, a leading expert in social selling, and welcoming special guest Kristie Jones, author of Selling Your Way In.

    Together, they explore the latest trends and insights in leveraging platforms like LinkedIn, while also diving into personal development for sales professionals.


    1. The Role of AI in Sales:
    Daniel emphasizes the growing importance of AI in social selling, particularly in content creation and messaging. While AI can make sales processes more efficient, it's crucial to humanize AI-generated content to maintain authenticity.

    2. LinkedIn Algorithm Changes:
    The LinkedIn algorithm has become more stringent, favoring quality over quantity. This shift is pushing out repetitive and low-value content, making it essential for sales professionals to focus on creating genuinely engaging posts.

    3. Balancing Efficiency and Effectiveness:
    While AI can help streamline tasks, Daniel warns against relying too heavily on it. Effective sales still require a personal touch and strategic thinking, especially in building relationships through platforms like LinkedIn.

    4. Kristie Jones on Personal Development in Sales:
    Kristie introduces her new book, Selling Your Way In, which focuses on personal development for sales professionals. She highlights the importance of understanding your unique strengths and choosing the right sales role to maximize success. Her practical advice on how to "own your income" resonates with aspiring top performers in any sales organization.

    5. Avoiding the AI Trap:
    The rise of AI-generated comments and content on LinkedIn can lead to a synthetic experience. Both Daniel and Kristie advise sales professionals to be cautious of over-automating interactions, as this can erode trust and authenticity.


    As AI continues to transform the world of social selling, it's more important than ever to balance efficiency with effectiveness. With Daniel Disney's insights on the evolving sales landscape and Kristie Jones's focus on personal growth, this episode offers a well-rounded perspective for modern sales professionals.

    Don't miss out—your next big idea could be just one episode away!

    This Show is sponsored by Fist Bump
    Your prospecting partner to authentically fill your pipeline with ideal customers.

    Check out our Live Show Events here: Mastering Modern Selling Live Show

    Subscribe to our Newsletter: Mastering Modern Selling Newsletter

  • In this episode of Mastering Modern Selling, hosts Brandon Lee, Carson V. Heady, and Tom Burton ignite a challenge for every CEO: step up and own your presence on LinkedIn.

    This isn't just another task on your to-do list; it's your stage to lead, inspire, and drive your company forward.

    LinkedIn: Your Leadership Stage

    LinkedIn isn’t just for networking—it’s where you lead by example. Show your team and the world what true leadership looks like by being visible and active on the platform.

    Build Trust Through Authenticity

    Use LinkedIn to connect with your audience on a personal level. Share your journey, your insights, and your vision. People follow leaders they trust, and your presence on LinkedIn can foster that trust.

    Turn Activity Into Opportunity

    By sharing your thoughts and engaging with others, you create opportunities. Each post, comment, and interaction can attract new business, partnerships, or talent.

    Expand Your Influence

    Engage in meaningful discussions, share your knowledge, and become a voice in your industry. The more you give, the more you grow—not just in followers but in real influence that impacts your business.

    Embrace Your Role

    If LinkedIn feels like a chore, shift your mindset. This is your chance to be the face of your company, to set the tone, and to inspire not just your team but your entire industry.

    This episode is a rallying cry for CEOs to take the lead on LinkedIn. By showing up with authenticity and purpose, you can drive success and set an inspiring example for others.

    Don’t miss out on the full episode for more insights and real-world examples that will help you own your space on LinkedIn.

    Don't miss out—your next big idea could be just one episode away!

    This Show is sponsored by Fist Bump
    Your prospecting partner to authentically fill your pipeline with ideal customers.

    Check out our Live Show Events here: Mastering Modern Selling Live Show

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  • In the latest episode of Mastering Modern Selling, we had the pleasure of hosting Alice Heiman, a renowned expert in B2B sales strategies. This episode is a must-listen for sales leaders and executives aiming to avoid common pitfalls that can unknowingly prevent sales success. Here’s a sneak peek into the key takeaways:

    Don’t Be a Sales Preventer: Alice highlights how CEOs and sales leaders might unintentionally become obstacles in their sales process. She emphasizes the importance of recognizing and removing these roadblocks to drive growth.Quality Over Quantity in Outreach: In an age where inboxes are flooded, Alice stresses the significance of sending high-quality, targeted communications over mass outreach. Personalization and relevance are key.Referrals First Approach: Alice advocates for prioritizing referrals as a cost-effective and powerful way to accelerate sales, ensuring that your team leverages existing relationships to open new doors.CEO’s Role in Sales: She discusses how CEOs must actively lead and shape a customer-focused sales culture. This involves understanding the evolving needs of customers and ensuring that all departments align with these needs.The Importance of Employee Experience: A delighted employee creates delighted customers. Alice underlines that a positive employee experience is foundational to achieving outstanding customer service and, ultimately, better sales outcomes.

    In conclusion, this episode is packed with practical advice on how to enhance your sales leadership and culture.

    Don’t miss the full episode to explore these insights in detail and start transforming your sales strategy today.

    Don't miss out—your next big idea could be just one episode away!

    This Show is sponsored by Fist Bump
    Your prospecting partner to authentically fill your pipeline with ideal customers.

    Check out our Live Show Events here: Mastering Modern Selling Live Show

    Subscribe to our Newsletter: Mastering Modern Selling Newsletter

  • Dive into the world of video prospecting with insights from Juan Pablo Garcia in the latest episode of Mastering Modern Selling.

    Discover how integrating video into your sales strategy can revolutionize your outreach and engagement efforts.

    The Role of Authenticity in Video Prospecting:

    Juan Pablo emphasizes the importance of authenticity in video communication. By being genuine and showing your true self, you can build stronger connections and trust with potential clients. This authenticity extends to the simplicity and naturalness of your video content, making it relatable and impactful​​ .

    Strategic Use of LinkedIn for Video Outreach:

    Utilizing LinkedIn as the primary platform for video prospecting allows you to connect with a highly targeted audience. Juan Pablo shares his approach of sending personalized video messages to new connections without immediately pitching a product or service, fostering a sense of genuine interest and engagement​​.

    Balancing Automation and Personalization:

    While automation can save time, Juan Pablo warns against over-reliance on automated messages. He highlights the effectiveness of personalized, non-automated video messages in maintaining human touch and relevance, which significantly reduces the chances of your messages being ignored or marked as spam​​ .

    Creating and Sharing Valuable Content:

    Consistently creating and sharing valuable content tailored to your audience's interests is key. Juan Pablo's workflow involves producing short, informative videos during his daily activities, such as walking his dog. He then shares these videos directly with relevant contacts, ensuring the content is both useful and engaging​​ .

    Measuring Success and Adapting Strategies:

    Tracking the effectiveness of your video prospecting efforts is crucial. Juan Pablo shares his experience of receiving direct feedback from his market, which confirmed the positive impact of his approach. Adapting based on feedback and staying updated with trends helps maintain the relevance and effectiveness of your strategy​​ .

    Juan Pablo Garcia's insights into video prospecting provide a powerful roadmap for sales professionals looking to enhance their outreach strategies.

    By prioritizing authenticity, strategic use of LinkedIn, balancing automation with personalization, creating valuable content, and continuously measuring success, you can significantly improve your engagement and conversion rates.

    Want to learn more about mastering video prospecting?

    Watch the full episode of Mastering Modern Selling with Juan Pablo Garcia for in-depth insights and practical advice that can transform your sales approach.

    Don't miss out—your next big idea could be just one episode away!

    This Show is sponsored by Fist Bump
    Your prospecting partner to authentically fill your pipeline with ideal customers.

    Check out our Live Show Events here: Mastering Modern Selling Live Show

    Subscribe to our Newsletter: Mastering Modern Selling Newsletter

  • In episode 96 of "Mastering Modern Selling," we had the privilege of hosting Bob Burg and Jeff West, the brilliant minds behind the book "Streetwise to Saleswise."

    This engaging conversation delved into transforming sales approaches, overcoming objections, and the importance of personal development in achieving sales success.

    The Importance of Personal Development:

    Bob Burg emphasizes that success in sales is deeply rooted in personal development.

    He shared his journey from struggling in sales to becoming successful by devouring books from sales legends like Tom Hopkins and Zig Ziglar. The takeaway? Cultivate your inner growth to see outer success.

    Understanding and Overcoming Objections:

    Jeff West introduced the concept of "becoming objection-proof."

    He highlighted that objections are often not the real issues but manifestations of underlying concerns. By controlling emotions, empathizing with the prospect, and asking insightful questions, salespeople can uncover and address the true objections effectively.

    The Role of Empathy in Sales:

    Both Bob and Jeff underscored the power of empathy in building relationships with prospects.

    Validating a prospect's thought process and concerns fosters trust and opens up genuine dialogue, making it easier to address their needs and offer appropriate solutions.

    Systematic Approach to Handling Objections:

    Jeff elaborated on a systematic approach to handling objections: control emotions, empathize, ask questions to understand the prospect’s perspective, and then gently shift their frame to offer solutions.

    This approach not only resolves objections but also strengthens the relationship with the prospect.

    Merging Sales Skills with Personal Growth:

    The discussion brought to light that sales skills and personal growth are intertwined.

    Bob Burg shared that mastering the mechanics of selling and understanding human nature are crucial, but integrating these with continuous personal development leads to sustained success.

    The episode with Bob Burg and Jeff West was a treasure trove of wisdom for sales professionals.

    Their insights into personal development, empathy, and systematic objection handling provide a robust framework for enhancing sales performance.

    For those looking to elevate their sales game, this episode is a must-watch.

    Dive into the full episode to gain more in-depth knowledge and practical tips from these seasoned experts.

    Don't miss out—your next big idea could be just one episode away!

    This Show is sponsored by Fist Bump
    Your prospecting partner to authentically fill your pipeline with ideal customers.

    Check out our Live Show Events here: Mastering Modern Selling Live Show

    Subscribe to our Newsletter: Mastering Modern Selling Newsletter

  • In Episode #95 of Mastering Modern Selling, Liz Wendling joins us to share her insights on authentic sales strategies.

    With a background spanning 30 years in sales, Liz offers a unique perspective on connecting with potential clients by treating them as humans rather than mere sales targets.

    Key Takeaways:

    Embrace Authenticity:Liz highlights the importance of being genuine in sales interactions. She recounts her early career where she succeeded by treating prospects like family, which led to her being the top salesperson despite not following traditional sales training.Personalization Over Automation:Avoid generic, templated messages that feel impersonal. Instead, craft emails and messages that speak directly to the recipient, making them feel valued and understood.Ditch the Fluff:Liz advises against starting emails with phrases like “I hope you’re doing well.” These often come off as insincere. Instead, get straight to the point and provide value from the first sentence.Balanced Serving and Selling:Authentic selling involves a balance between serving and selling. Liz compares it to inhaling and exhaling – you need both to survive. Being overly focused on serving without aiming to close the sale can be just as detrimental as being too pushy.Effective Follow-Up:Follow-up should be thoughtful and value-driven. Liz emphasizes the need to continue providing meaningful insights and addressing the prospect’s needs rather than repeatedly asking if they’re ready to buy.

    Liz Wendling’s approach to sales focuses on authenticity and genuine connections.

    By personalizing interactions, avoiding unnecessary fluff, and balancing serving with selling, sales professionals can build trust and ultimately achieve better results.

    Don't miss out—your next big idea could be just one episode away!

    This Show is sponsored by Fist Bump
    Your prospecting partner to authentically fill your pipeline with ideal customers.

    Check out our Live Show Events here: Mastering Modern Selling Live Show

    Subscribe to our Newsletter: Mastering Modern Selling Newsletter

  • Dive into the latest episode of Mastering Modern Selling, featuring renowned sales leadership expert, Keith Rosen.

    This episode unpacks the essentials of effective sales coaching and the transformation of top sales performers into exceptional leaders.

    The Allure and Reality of Sales Management

    Keith Rosen sheds light on the common misconceptions about sales management. Many high-performing salespeople are enticed by the perceived power and authority of managerial roles but often lack the necessary training, leading to challenges in leadership and team dynamics.

    The Critical Role of Coaching

    Effective sales leadership goes beyond managing numbers. Keith emphasizes the importance of having a universal coaching methodology and framework. Without proper coaching, managers often revert to being super-sellers, solving problems for their team instead of fostering independence and growth.

    Creating a Culture of Accountability

    Keith introduces the concept of an "accountability partnership," where managers and team members hold each other responsible for maintaining high standards and core values. This approach promotes a supportive environment and encourages continuous improvement.

    The Pitfalls of Being a Super Seller

    Managers who take over deals and solve all the problems for their team create dependency, hindering the development of their salespeople. Keith advocates for empowering team members to become independent critical thinkers, thereby enhancing their confidence and performance.

    Aligning Personal Values with Business Objectives

    Understanding what motivates each team member is crucial. By aligning personal values with business goals, leaders can create a shared vision that drives both individual and organizational success. This alignment fosters a motivated and engaged workforce.

    Keith Rosen's insights emphasize that great sales leadership is built on a foundation of care, accountability, and continuous coaching.

    By focusing on these principles, sales managers can transform their teams into high-performing sales forces.

    Don't miss out—your next big idea could be just one episode away!

    This Show is sponsored by Fist Bump
    Your prospecting partner to authentically fill your pipeline with ideal customers.

    Check out our Live Show Events here: Mastering Modern Selling Live Show

    Subscribe to our Newsletter: Mastering Modern Selling Newsletter