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New RETHINK Retail Podcast: How AI is Shaping Retail
Host Matthew Adam Smith sits down with Matt Redwood (Diebold Nixdorf) & Nicolas Kroeger (Manor AG) to discuss the impact of AI on retail. From optimizing store operations to elevating customer experiences, this episode covers the game-changing role of AI in retail.
📌 Key Takeaways:
✔️ AI’s role in streamlining store operations
✔️ Enhancing in-store & omnichannel experiences with AI
✔️ The future of AI in retail over the next 3-5 years
🔊 Listen now -
Retail automation is evolving—are you keeping up?
In this episode of the RETHINK Retail Podcast, Ben Bond, VP of Strategy & Business Development at Simbe, joins us to discuss how AI and robotics are transforming inventory management, enhancing pricing accuracy, and driving efficiency for retailers. Recorded live at NRF 2025, this conversation dives into the future of automation and the role of technology in building agile, resilient retail operations. -
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NRF 2025 brought bold predictions, cutting-edge innovations, and game-changing discussions—but what really matters for retailers in the year ahead?
In this episode of Retail Therapy, Retail Cloud Alliance host Andrew Smith sits down with Brandon Rael of Kyndryl, Carol Spieckerman of Spieckerman Retail, and Guy Courtin of Tecsys to unpack the biggest themes from Retail’s Big Show, including:
The rise of AI-driven personalization and the role of store associates
Why retailers are taking a more cautious, pragmatic approach to new tech
How supply chain innovation is being overlooked—and why that’s a mistake
The real impact of digital transformation on retail operations and strategy
Whether you attended NRF or want to stay ahead of the conversation, this episode is your deep dive into the trends and challenges shaping retail in 2025. -
At NRF 2025, Lauren Kennedy (Upshop) and Derek Hannum (ReposiTrak) discuss how food traceability under FSMA 204 is reshaping the retail landscape.
💡 What you'll learn:
The challenges and opportunities of food safety regulations.
How Upshop and ReposiTrak’s partnership streamlines compliance across global supply chains.
Ways traceability data can drive better inventory management and reduce waste.
🎧 Tune in now to explore how technology is empowering retailers for the future -
Join Jack Stratten, RETHINK Retail Top Retail Expert and Director at Insider Trends, for an engaging discussion on the future of grocery retail. Featuring Oskar Jakobsson (ICA Gruppen) and Carsten Brase (Diebold Nixdorf), this episode dives into how retailers are embracing technology and choice to meet customer demands.
💡 Key Topics Covered:
AI's growing role in grocery: reducing waste, automating tasks, and enabling personalization.
How self-service solutions are transforming customer and associate experiences.
Predictions for the grocery store of the future and why choice remains the ultimate differentiator.
🎧 Listen now and discover what’s next for grocery retail innovation. -
In this special episode of Retail Therapy, host Andrew Smith is joined by retail experts Carol Spieckerman, Liza Amlani, and Trevor Sumner to reflect on the key trends and innovations that shaped the retail industry in 2024. They explore how AI-driven personalization, omnichannel strategies, and interconnected retail networks have redefined the landscape. Tune in for expert reflections on this year’s biggest lessons and gain insights on what these changes mean for 2025 and beyond!
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As 2024 comes to a close, we proudly present our highly anticipated “2025 Predictions Podcast.” Join us as we delve into expert predictions and key insights shaping the future of retail. This special episode features exclusive interviews with RETHINK Retail’s Top Retail Experts and Global Retail Leaders communities, offering a glimpse into what lies ahead for 2025 and beyond!
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The holiday season is almost here, and department stores have always been the shining star of holiday shopping. But have they been dethroned by the rise of eCommerce? 🤔
In our latest episode of Retail Therapy, our host, Andrew Smith sits down with Top Retail Experts Venky Shankar, Andrea K. Leigh, and Sucharita Kodali to explore the shifting landscape of department stores and how they can keep up during the busiest shopping season of the year. -
Tune into the latest episode of the RETHINK Retail Podcast to hear Marta Frattini, Industry Strategy and Marketing Lead, Retail at Adobe discuss how retailers can redefine and demonstrate ROI by harnessing AI-driven tools. This conversation is crucial for any CMO looking for a credible seat at the decision-making table, showing their value, and receiving credit for their work.
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Join Top Retail Expert Peter Cohan as he dives into the transformative power of AI in retail with Anirudh Sanga, Retail and Consumer Lead at Palantir Technologies. This episode reveals how advanced AI solutions are addressing some of retail's most complex challenges, including inventory management and workforce optimization, and turning them into opportunities for growth.
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In this episode, Top Retail Expert and Founder of RETHINK Retail Julia Hare sits down with Tarek Müller, Co-CEO of ABOUT YOU and Co-Founder of SCAYLE, to explore the key strategies behind creating one of the most innovative retail brands in Europe.
Tarek shares exclusive insights into how ABOUT YOU has redefined e-commerce with a customer-first approach and how retailers can stay agile in an ever-changing digital landscape.
Listen Now if you're looking for inspiration on driving growth and staying ahead in retail! -
More than a trend, sustainability efforts have signaled a new age in retail where customers are increasingly aware of and concerned about the environmental impacts of commerce.
Sustainability initiatives form a growing, core part of how any business thinks about its brand, operations, and relationships with customers going forward. Join us for a discussion with Shopify and Google Cloud highlighting how technology can help rive these necessary changes, building a future where commerce and sustainability fit hand-in-glove.
Join to learn:
- How retailers can better understand the balance between sustainability and profitability in 2024 and beyond.
- How today’s latest AI-powered tools help to optimize supply chains, where the most impactful environmental changes can be made.
- How Shopify’s $5 million in annual support to climate-conscious entrepreneurs is helping drive climate solutions and industry transparency. -
New AiR Podcast Episode: Ahmed Naiem from LilyAI joins host Matthew Smith in an engaging discussion recorded live at Shoptalk Fall! Discover how AI is revolutionizing retail with real-world insights and innovative strategies!
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In this episode, Bryan Amaral sits down with Bené Eaton, the Chief Marketing Officer at FIGS, to explore the dynamic world of healthcare apparel innovation. FIGS has redefined medical uniforms with a mission to empower and celebrate healthcare professionals through high-quality, community-focused offerings. Bené shares insights on her journey leading FIGS’ largest campaigns, including the recent collaboration with Team USA’s medical team for the Paris Olympics. She delves into how FIGS’ omni-channel strategy has reshaped the industry by blending a strong online presence with in-person community hubs designed to support and unite healthcare workers.
Key Insights:
- FIGS’ Community-First Approach: Bené highlights FIGS’ commitment to building a robust, inclusive community where healthcare professionals feel seen, supported, and celebrated. Through ambassador programs and local activations, FIGS fosters connections that extend beyond apparel.
- Expanding with Purpose: From LA’s Century City to Philadelphia’s Rittenhouse Square, FIGS is creating spaces where healthcare workers can come together, access premium products, and engage in meaningful connections and events.
- Innovation in Direct-to-Consumer Healthcare Apparel: Bené discusses FIGS’ game-changing direct-to-consumer model, which transformed a fragmented industry by offering seamless, high-quality uniform shopping online, making it easier for busy professionals to find the best fit on their schedule.
Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com -
Join host David Polinchock as he sits down with Ben Mand, CEO of Guayakí Yerba Mate, for an engaging conversation on the intersection of business, sustainability, and community. Ben shares his inspiring journey from rural Wisconsin to leading purpose-driven brands, starting with his early career at General Mills and moving through roles at Plum and Harmless Harvest. They explore pivotal moments that shaped his passion for health and environmental stewardship, as well as the unique challenges he faces balancing profitability with an unwavering commitment to ethics and sustainability.
Key Insights:
- Shifting from Corporate to Entrepreneurial Brands: Ben shares his experience moving from a large corporation to more agile, purpose-focused brands, and the valuable lessons learned through each transition.
- Balancing Profit and Purpose: Explore Ben’s strategies for maintaining profitability while prioritizing ethical practices and sustainability—a cornerstone of his approach to leadership.
- The Power of Authentic Branding: Ben delves into the importance of authenticity in connecting with consumers, highlighting the value of community and the evolving role of in-store and online presence in today’s market.
- The Future of Food Brands: Get a glimpse into Ben’s vision for food brands of the future and the legacy he hopes to build in creating impactful, sustainable businesses.
Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com -
The latest episode of the RETHINK Retail Podcast is here!
Top Retail Expert Ron Margulis sits down with Daniela Jurado, Executive Vice President of North America at VTEX, to discuss how global shifts and evolving consumer behaviors are reshaping the industry.
From live shopping to adapting to recent trade policies, this episode is packed with strategies for forward-thinking retailers.
🎧 Tune in now and stay ahead of the trends. -
Top Retail Expert Michael Zakkour is joined by Paul Fitzpatrick, Head of Global Partnerships and Programs at Shopify, and Manikandan M Sundaram, AVP and Strategic Business Head at Cognizant, to discuss how omnichannel integration and data-driven strategies are shaping the future of enterprise growth in the retail sector.
Discover how leading retailers are utilizing insights from every customer interaction to create seamless, unified experiences across all touchpoints—from physical stores to online platforms. As they navigate today’s highly competitive retail market, brands are unlocking new growth opportunities through customer-centric, data-driven approaches. -
🎧 Episode 1 of the NEXTGEN Commerce Podcast is live!
Join Rick Watson with experts from Shopify and Google Cloud as they share key Black Friday & Cyber Monday strategies to boost your e-commerce success. Tune in now! -
In this episode of the Rethink Retail Podcast, host Melissa Minkow interviews Mark Sciortino, Senior Vice President & General Manager, Retailer Technology & Solutions at Vestcom. They delve into the transformative impact of store digitization and the integration of physical and digital experiences. The conversation covers the pivotal role of data in modern retail, with Mark underscoring how technologies like digital twins can optimize store environments.
They also discuss the significance of maintaining consumer trust as retailers look to integrate electronic shelf labels (ESLs), balancing traditional and digital pricing strategies. Practical advice on building a hybrid in-store environment and an introduction to Vestcom's storeLink™ platform are also provided, highlighting the exciting potential and challenges of the digital transformation era in retail. -
In this episode of the RETHINK Retail podcast, recorded live at Groceryshop 2024, we’re joined by Pratyush Kumar, Director of Digital Product Management at Sobeys, and Matt Miles, Director of Americas Retail at Diebold Nixdorf. Together, we explore how these industry leaders are using cutting-edge technology to transform the grocery shopping experience.
Listen as Pratyush dives into Sobeys' groundbreaking approach to personalization at scale—from their ScenePlus loyalty program to the power of AI in crafting seamless, real-time customer experiences. Matt shares Diebold Nixdorf’s innovative self-service solutions, designed to remove friction at checkout and deliver a faster, more efficient shopping experience.
Discover how AI, open retail systems, and real-time data are shaping the future of retail, especially in high-demand seasons like the holidays. Whether you're a retail professional or simply curious about the future of grocery shopping, this episode is packed with insights on how technology is driving the next wave of retail transformation.
Tune in now to hear more about how Sobeys and Diebold Nixdorf are leading the way in retail innovation. - Visa fler
