Avsnitt
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One of the best parts of Designer's Room is the immense wealth of knowledge we as a collective share and gain from each other. It is truly a space that is all about collaboration over competition! That is why I'm thrilled to announce the Secrets Showcase!
This is an exclusive Zoom event where designers will share insights, hacks, lessons, and tweaks that have made the biggest impacts in their businesses. Listen to this episode for a few secret examples of the sharing that goes on inside Designer’s Room and to find out how to participate in this unique community event on June 12, 2024. You will come away overflowing with insider scoops from this meeting of the minds and will also be able to share your own hard-learned resources.
Become a member of Designer’s Room and don’t miss this incredible community crowdsourcing opportunity HERE: https://rebeccahay.com/designers-room/
Download my free Project Budget Mini-Guide to start putting your numbers on paper HERE: https://rebeccahay.com/budget/
Download our Free Resources
➡️ Pre-qualify your clients with my Discovery Call Script
➡️ Stay confident from beginning to end with my Consultation Checklist
➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue
Looking to elevate your business? Learn more about our courses
➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course
➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.
➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!
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In this episode I speak with Alex Back about his innovative new platform, couch.com, and why he decided he wanted to solve a problem for customers and retailers by matching them with the couch of their dreams.
Alex and I get design geeky and go down a few rabbit holes as we discuss fabric pilling and cleaning, the educational resource library he's created and why building a curated list will assist at multiple levels for our design clients. He shares a few terrific ideas beyond trade discounts to maximize profits and some practical tips for a proactive approach when clients balk at not being able to test products before purchase.
Finally, he speaks my language as he discusses his ethos about the power in partnerships and transparency. If you’re looking for another perspective on furniture buying and all that it entails, this episode is for you!
Follow Alex Back on couch.com
Download our Free Resources
➡️ Pre-qualify your clients with my Discovery Call Script
➡️ Stay confident from beginning to end with my Consultation Checklist
➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue
Looking to elevate your business? Learn more about our courses
➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course
➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.
➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!
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Saknas det avsnitt?
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Let’s dive into the age old question that troubles every interior designer from the very beginning of their business journey: how do I accurately estimate project costs?
In this episode, I provide 3 key ways to help you with this common issue so that you don’t make the same mistakes I used to. Follow the thoughtful internal exercises I share to prepare your client for the financial commitment. Remember, doing the real research to get real numbers will provide you and your clients with a more accurate and lucrative, project estimate.
Download our Free Resources
➡️ Pre-qualify your clients with my Discovery Call Script
➡️ Stay confident from beginning to end with my Consultation Checklist
➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue
Looking to elevate your business? Learn more about our courses
➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course
➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.
➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!
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Get out a notebook because this episode is overflowing with knowledge and actionable advice from an SEO and website designer expert - Robyn White.
Robyn shares her expertise as she dives into the art and science of Search Engine Optimization to help designers stop chasing and start attracting their ideal clientele. She defines and demystifies many behind the website scenes elements and shares how to use keyword phrases, indexing and strategic marketing tools so your interior design site can work smarter to build up its relevance and prominence.
Robyn describes the reasoning behind a slow and steady presence build-up and her thoughts about blogging to create "a cloud of expertise" have my mind whirring. She prioritizes consistency and quality over quantity and has an incredibly useful nugget of wisdom you do not want to miss out on.
Follow Robyn White on her website and on Instagram
Download our Free Resources
➡️ Pre-qualify your clients with my Discovery Call Script
➡️ Stay confident from beginning to end with my Consultation Checklist
➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue
Looking to elevate your business? Learn more about our courses
➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course
➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.
➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!
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Tough Love Rebecca is making an appearance in this shorty to give you permission, motivation, and a kick in the butt to get out from behind your desk and in front of some people.
In this episode, I emphasize the importance of personal connections and intentional networking in building a thriving interior design business. I share my own methodology for getting out of my comfort zone, how I organize and fit in networking in my life, and why it is so vital for the success of my business.
While virtual connections are valuable, don't overlook the power of face-to-face interactions.
Download our Free Resources
➡️ Pre-qualify your clients with my Discovery Call Script
➡️ Stay confident from beginning to end with my Consultation Checklist
➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue
Looking to elevate your business? Learn more about our courses
➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course
➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.
➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!
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In this treat of an episode, I sat down with the spectacular and talented Toronto Designer, Allison Willson to talk about all of the things - life, career changes, aesthetic, pricing and more!
Allison shares why she finally decided to go out on her own and start her design firm after working 11 years at Sarah Richardson Design. She explores how she'd describe her distinctive style and how saying NO to some things can be the right move for your business, your livelihood and for your clients. She talks about balancing projects and staying within your capacity, her experience managing a team and her thought process behind her pricing model.
She also dives into why she listens to her gut and the green flags she looks for when speaking with potential clients. We learn about her thoughts on magazine spreads, what they do and and don’t do for her business, and her love/hate relationship with Instagram! Finally, don’t miss her incredibly poignant nugget of wisdom that has truly stayed with me since our conversation!
Learn more about Allison Willson on her website and on Instagram
Download our Free Resources
➡️ Pre-qualify your clients with my Discovery Call Script
➡️ Stay confident from beginning to end with my Consultation Checklist
➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue
Looking to elevate your business? Learn more about our courses
➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course
➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.
➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!
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In this episode I dive into an ordeal every designer deals with at some point in their business - the client pricing pushback!
My short and simple answer is: get ahead of it and communicate everything early and often!
Through the episode I share exactly why I believe that early communication about pricing is the key to facing this objection head-on and lessons I’ve learned the hard way over the years. I dive into specific ways to keep your message clear and upfront, how to showcase your worth using your promotional materials and client facing documents, and of course why charging for your consultation is another way to pre-qualify your clients and set clear expectations about the level of service you’re offering.
Because the pricing pushback is so common when we’re starting a business, I include a few ways of how to handle it; what to say and what not to say so that you can commit to clients to align with your value and understand your worth.
This episode is sponsored by Devix Kitchens & Abacus Furniture.
Download our Free Resources
➡️ Pre-qualify your clients with my Discovery Call Script
➡️ Stay confident from beginning to end with my Consultation Checklist
➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue
Looking to elevate your business? Learn more about our courses
➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course
➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.
➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!
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In this episode we welcome back an amazing guest Jami Sparling to talk about her big geographical shift from Ontario to Nova Scotia and the even bigger shift in her life of going from successful interior designer to authentic mindset coach, and all of the things that led her there!
Jami is no stranger to change, in the previous episode on the podcast she shared her move from paramedic to interior designer and all that came with it! She is a testament of resilience as she takes us through her wild journey and the intense catalysts that brought on those transitions about.
We speak in depth about the resources she utilized that helped her start trusting her intuition and embrace joy and play in work and life, which has now allowed her to give back and coach others. Jami shares how to know when you're ready for coaching, how to find the right one for you, and how avoiding comparison can be instrumental for your happiness and growth.
Finally her nugget about being selective on who you take help and advice from is one for the books! If you’re looking to better understand how different coaches and resourcs can help you at various stages in your life, this is the episode for you!
Episode 107: Thriving past PTSD, Focusing on your mindset and Learning to say NO with Jami Sparling
The Grief Recovery Handbook
Clifton Strengths Test
The Artist's Way
Wheel of Life assessment
Blog post: The Pitfalls of Unsolicited Advice: Understanding Its Impact and How to Navigate It
Learn more about Jami Sparling on her website Authentic Armour and on Instagram
Download our Free Resources
➡️ Pre-qualify your clients with my Discovery Call Script
➡️ Stay confident from beginning to end with my Consultation Checklist
➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue
Looking to elevate your business? Learn more about our courses
➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course
➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.
➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!
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This shorty episode is for all of the mompreneurs who are looking for ways to lighten the load by hiring help without taking on a full-time employee or payroll - the answer is Virtual Assistants!
Hiring a virtual assistant can be a game changer as you grow your business. If you are beginning to toy with the idea of hiring employees, this is a terrific way to test-drive that process. I walk you through a few ideas of how they can streamline your time, and potential tasks to outsource so more of your time is freed up to do what you do best, run your business!
I also share a mistake I made when I first hired virtual assistants and the steps you should take before you start your own hiring search. These remote freelancers can take on tasks that maybe you haven't even considered before and this initial investment can make your life so much easier at work.
Download our Free Resources
➡️ Pre-qualify your clients with my Discovery Call Script
➡️ Stay confident from beginning to end with my Consultation Checklist
➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue
Looking to elevate your business? Learn more about our courses
➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course
➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.
➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!
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In this episode we welcome back the talented and wonderful Elizabeth Cinquini to talk all about restarting her interior design business after her big move from NYC to Naples, Florida, and dive into her experience getting featured in magazines and other publications without using a publicist!
During the episode, we go into detail as Elizabeth catches us up on her big move, how she had to re-grow her business from the ground up, and why she decided to move outside of her comfort zone to foster real personal connections. She shares the importance of hustling and patience, as well as being selective in where you spend your time and energy so that the seeds you plant have the space to grow.
We also go deeper into her journey of getting published and featured in magazines. She talks about how the editorial process works and how she specifically participates and cultivates those connections by playing the long game and believing in her process.
Her advice about being your own advocate inspired me so much and I know it'll light a fire under some of you too!
Episode 126 From the chaos of NYC to a peaceful new way of doing business with Elizabeth Cinquini
Follow Elizabeth Cinquini on Instagram and her website
Download our Free Resources
➡️ Pre-qualify your clients with my Discovery Call Script
➡️ Stay confident from beginning to end with my Consultation Checklist
➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue
Looking to elevate your business? Learn more about our courses
➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course
➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.
➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!
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Let’s tackle the stigma that exists against decorating! A lot of designers, my past self included, hesitate to call themselves decorators, and instead go by designer because they believe it sounds more prestigious.
In this episode, I’m diving into why using the term decorator doesn’t mean anything less than designer, and why I’ve decided to lean into my decorating services and how it’s boosting my business, and can be a boost for yours too!
Over the years, I’ve done my fair share of projects and found that decorating is the thing that truly lights me up. It is one of the reasons that I’ve decided to make it a key factor for projects I choose to take on going forward. Despite what many people believe, you can make a great deal of money in decorating, and in this episode I share some quick ideas for those of you looking to expand more into that direction.
I also share some surprising things I've learned about decorating in my journey so far, things to keep in mind and the shifts I'm making this year regarding this element of my business.
Remember that you as a designer are telling a story and decorating is a huge, vital part of that narrative for you and your clients.
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Download our Free Resources
➡️ Pre-qualify your clients with my Discovery Call Script
➡️ Stay confident from beginning to end with my Consultation Checklist
➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue
Looking to elevate your business? Learn more about our courses
➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course
➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.
➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!
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We’re bringing back this fantastic episode that is short, sweet, and straight to the point: social media is an incredibly valuable tool to share your "why" with your ideal client and you need to participate even if it isn't perfect. Jump in!
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When I initially started my Instagram account years ago, I struggled with the idea behind it, was it for vanity or competition? I think this is sometimes a struggle that some business owners have. In this episode, I explain the main reasons why you need to have an online presence to grow your business.
In my opinion, it all starts with this quote by Simon Sinek, “People don’t buy what you do, they buy WHY you do it.” Meaning: there are so many interior designers out there, but every single one has a different purpose behind the service they offer. Social media is a powerful tool to share the “WHY” of your business.
I also cover the doubts that many people have of Instagram and other social media platforms actually working to attract your ideal client. Years ago I would have been alongside the Nay-sayers, but in recent years, mainly in 2020-2021, I’ve been singing a different tune, because almost all of my leads that turned into design jobs followed me on Instagram or had seen my designs on Instagram before they contacted me. Put in the work, and it does pay off. Being present on social media platforms adds to your legitimacy as a company. It gives you a chance to educate your ideal client on what you do, how you do it, and why you do and build a rapport with them before they reach out to you. A lot of what service-based businesses do relies on the trust of their clients, building this relationship early on just helps with that trust factor, and makes you relatable to them.
In the episode, I also speak to the two other reasons why you should have an online presence and that is: reinforcing your brand and selling a lifestyle. I’d love to hear about your thoughts on being active and present online and on social media. Leave me a comment below.
Download our Free Resources
➡️ Pre-qualify your clients with my Discovery Call Script
➡️ Stay confident from beginning to end with my Consultation Checklist
➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue
Looking to elevate your business? Learn more about our courses
➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course
➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.
➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!
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Running your own business is like living on a roller coaster, we're up and we're down constantly. We all go through this and sometimes can get stuck in the messy middle, so this episode is all about keeping the tank full of motivation.
Even if you are passionate about your work, there will be ups and downs. Accepting this as a reality can be pretty powerful and noting that motivation ebbs and flows will keep you from catastrophizing or wallowing. Through the episode, I share some previous podcast episodes that deal with this topic (check out the shownotes!), a visualization exercise from my Power of Process course, and the power of tools, like time blocking.
Know you aren't alone when you feel stagnant in your business; all things have their ups and downs. Identifying what lights you up and filling up your inspiration tank will allow you to have the tools ready the next time this feeling comes around.
Episode 194: A 5-minute motivator when you’re stuck in the messy middle
Episode 188: Visualize your way to success with LuAnn Nigara
Episode 186: Non-negotiable productivity hacks that changed my life
Episode 175: Managing inconsistent income as a business owner
Unique Ability Book
Download our Free Resources
➡️ Pre-qualify your clients with my Discovery Call Script
➡️ Stay confident from beginning to end with my Consultation Checklist
➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue
Looking to elevate your business? Learn more about our courses
➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course
➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.
➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!
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What can possibly change in an interior design business that’s been running successfully for 30 years? A lot! It’s all about finding the problem areas and taking what’s working to the next level!
In this episode, I chat with Katherine Joy Porath, founder of Katherine Joy Interiors, about all of the things that have allowed her to run her interior design business successfully for many years and how Power of Process gave her some major lightbulb moments that made her change how she ran her business.
Katherine, founder of Katherine Joy Interiors, has over 30 years of experience in the design world and she shares how she got her start, the various affiliations she's joined over the years and how they've helped improve her business. She talks about her focus on universal design, what it is, and how she educates her clients about it, as well as all the ways she's implemented her POP experience into her business and the incredible results that followed.
I was beyond inspired by her insights into time management, increasing professionalism, being more selective with her projects and the growth mindset she brings to her career. I know you will be too!
Learn more about Katherine Joy Porath on her website and follow her on Instagram
Certified Living in Place
Download our Free Resources
➡️ Pre-qualify your clients with my Discovery Call Script
➡️ Stay confident from beginning to end with my Consultation Checklist
➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue
Looking to elevate your business? Learn more about our courses
➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course
➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.
➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!
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Presentation Day is one of the most exciting days for us and for our clients. Its the day where all of our hard work as interior designers comes together and we get to showcase it to our clients with the hopes they’ll love it.
But what’s one thing that can throw off the excitement presentation day and what follows? An unprepared client! In this episode I walk you through the handful of proven steps that will help you ensure that both you and your clients are prepared for Presentation Day and coming into it with the right expectations and mindset. I share some of my mistakes and the nitty gritty details you need to impart to fully support your clients so that presentation day will go off without a hitch!
Keeping things clear, concise and without surprises will allow you clients to feel safe and secure as well as keep chaos far away as you move from project to project.
Download our Free Resources
➡️ Pre-qualify your clients with my Discovery Call Script
➡️ Stay confident from beginning to end with my Consultation Checklist
➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue
Looking to elevate your business? Learn more about our courses
➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course
➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.
➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!
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If you’re looking for your sign and confidence to quit our 9-5 and start your interior design business, this episode is going to inspire you!
We start by talking to Angela Wainscott about how she got her start, why she originally rejected the idea of owning her own business and the surprising yet quick action she took on the first day of Power of Process! Angela opens up about how her support system, spirituality, and manifesting mindset helped set her on the path to success and the specific ways POP empowered her to take it to the next level. We dive into the world of pairing family and design, and how the entrepreneurial spirit was in her from her childhood days!
I hope this episode will encourage and inspire those who have been toying with the idea of stepping out on their own and how POP can help in a myriad of ways to get you off the ground.
Find out more from Angela on the UpStaged Design website and on Instagram
Download our Free Resources
➡️ Pre-qualify your clients with my Discovery Call Script
➡️ Stay confident from beginning to end with my Consultation Checklist
➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue
Looking to elevate your business? Learn more about our courses
➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course
➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.
➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!
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If you’ve been wanting to start your own design business or have just taken the leap and are wondering what you need to do, this episode is for you! I’m unpacking first 6 steps that I believe are essential when you start your interior design business!
As someone who has "been there, done that, and here to tell the tale", I'm sharing the key must-dos to tackle when you start out. I’m also go into some controversial things that I think are not priorities and even a little antiquated!
Learn from my experience as I share ways to focus your offerings, plan for financial security and avoid the "bad client loop". Adding these front and back end tasks to your To Do list from the get-go will help you be set up for success and not flounder in the chaotic middle.
Download our Free Resources
➡️ Pre-qualify your clients with my Discovery Call Script
➡️ Stay confident from beginning to end with my Consultation Checklist
➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue
Looking to elevate your business? Learn more about our courses
➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course
➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.
➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!
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We’re back with part 2 of my conversation with Karin Bohn, award-winning House of Bohn Design Studio founder and star of Netflix’s Restaurants on the Edge!
Tune into this juicy conversation as we dive into social media and the truth behind being an influencer, the hoops and hurdles to landing on Netflix, and of course, the adventure into motherhood.
Karin shares her TV hosting journey, how she coped with the grueling schedule on top of running her business, what she was surprised to learn during that time that led her to fall back in love with designing. We also dive into contracts! Karin talks about some practical ways she structures her contracts to avoid scope creep and how to separate personal value from your fees.
Finally, she dives into her most important piece of wisdom: how showing up day in and day out even for the mundane things is the key to real results. This conversation is one for the books, I learned a ton and you will too!
Follow Karin Bohn on her website House of Bohn and Instagram or on her YouTube Channel
Download our Free Resources
➡️ Pre-qualify your clients with my Discovery Call Script
➡️ Stay confident from beginning to end with my Consultation Checklist
➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue
Looking to elevate your business? Learn more about our courses
➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course
➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.
➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!
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Communication is EVERYTHING when it comes to providing a good client experience and ensuring that you’re the one steering the ship throughout each project! In this episode I’m diving into a few best practices to help you improve your client communication.
Your main goal as an interior design business owner is to ensure that all of your communication is clear and consistent so that your client always feels supported and in the loop. But just because it’s one of the most important things in business, doesn’t mean we’re all experts!
Through the episode, I share the telltale signs that your communication skills likely need improvement, and ways you can set expectations for your design clients.
I talk about balance, availability, systems and processes to identify, avoid or fix common issues and what I've learned from my own mistakes. As designers, we need to take the lead in this arena, so this episode is going to equip you to do just that.
Download our Free Resources
➡️ Pre-qualify your clients with my Discovery Call Script
➡️ Stay confident from beginning to end with my Consultation Checklist
➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue
Looking to elevate your business? Learn more about our courses
➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course
➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.
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Pinch me I must be dreaming! In this episode, I sat down with the talented Karin Bohn, who has truly been an inspiration for a number of goals I’ve tackled and achieved over the years - from my YouTube to my community of designers to this very podcast!
Within this part 1 of our conversation we talk in depth about how Karin started her interior design business in Vancouver, what propelled her to create her incredibly successful YouTube channel, the uphill work of building an audience and how she tackled the necessary downsizing of her team after lots of trial and error and finally listening to her own intuition.
Like me, you’ll be blown away by her wisdom; especially her insight that the external does not equal happiness, and that sometimes when life forces us to slow down for an even better reason!
This is only part one of two but is already overflowing spectacular stories, boatloads of encouragement and advice in its own right.
Stay tuned for Part 2 next week where we dive into her experience with her Netflix show and her adventure into motherhood!
Follow Karin Bohn on her website House of Bohn and Instagram or on her YouTube Channel
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- Visa fler
