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  • What if two months could totally transform your interior design business?

    In this episode, I’m joined by Melissa McDonald of MelMac Designs, an interior designer with 15+ years of experience who recently realized her business wasn’t as profitable—or fulfilling—as it could be.

    She took a leap of faith, joined Power of Process, and the results were nothing short of amazing. In just two months, she restructured her services, got crystal clear on her ideal client, hired her first assistant, implemented systems, and tripled her project fees. And yes—clients said yes.

    If you’ve ever felt like your design business is running you, or that you’re working too hard for too little, this episode is your wake-up call. Melissa’s honesty, vulnerability, and transformation will light a fire under you to take your next step—whether you're brand new or 10+ years in.

    Learn more about Melissa at her website.

    Learn more about Power of Process.

    Download our Free Resources

    ➡️ Pre-qualify your clients with my Discovery Call Script

    ➡️ Stay confident from beginning to end with my Consultation Checklist

    ➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

    Looking to elevate your business? Learn more about our courses

    ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

    ➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.

    ➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

  • What if you could triple your rates and confidently land your biggest design project yet — in just a few weeks?

    In this episode, Rebecca sits down with Paige Leackfeldt of LANG Design Interiors to unpack her incredible transformation. After 15 years in the industry, Paige launched her own design business — but within the first year, she hit the familiar overwhelm of saying yes to everything, undercharging, and running herself ragged.

    Enter Power of Process.

    Paige shares how enrolling in this course helped her systematize her business, streamline her offers, confidently present her services, and (here’s the big one) land a six-figure contract — more than triple what she would have dared to charge before.

    We cover:

    The mindset shift that gave Paige the confidence to raise her rates How her past construction experience became her biggest client-selling point Why documenting your process transforms both client trust and pricing power How she overhauled her services page to attract only the right clients What designers need to understand about progress vs. perfection

    This episode is packed with real-world insights, inspiration, and proof that transformation is possible — and faster than you think.

    Learn more about Paige at her website, LANG Design Interiors, and follow her on Instagram.

    Download our Free Resources

    ➡️ Pre-qualify your clients with my Discovery Call Script

    ➡️ Stay confident from beginning to end with my Consultation Checklist

    ➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

    Looking to elevate your business? Learn more about our courses

    ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

    ➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.

    ➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

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  • Ever lost money (or sleep) over a wrong order, delayed shipment, or missing item? You’re not alone — and in this episode, Rebecca Hay shares the honest, behind-the-scenes mistakes she made in her own interior design business so you can skip the pain and get straight to solutions.

    Rebecca opens up about the $10,000 sofa mistake that shaped her approach to systems, the software (and simple tools) that can save your sanity, and how to set up order tracking so nothing falls through the cracks. You’ll learn why cross-check systems matter, when to consider outsourcing procurement, and how regular check-ins can protect your profit and client relationships.

    This episode is packed with practical, actionable advice whether you’re just starting your design business or you’re scaling up with a team. If you’ve ever wondered how to organize your orders, track project details, and avoid costly errors, this is the episode for you.

    Episode Highlights

    The biggest ordering mistakes designers make (and how to avoid them) Rebecca’s favorite software + tracking tools When to outsource order management The step-by-step system to keep your projects on track Why regular order status meetings are a game-changer

    Hit play and get ready to transform how you run your business — with less chaos and more profit.

    Episode Resources

    Programa Studio Designer Ivy Sign up for my workshop here: https://rebeccahay.com/grow

    Download our Free Resources

    ➡️ Pre-qualify your clients with my Discovery Call Script

    ➡️ Stay confident from beginning to end with my Consultation Checklist

    ➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

    Looking to elevate your business? Learn more about our courses

    ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

    ➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.

    ➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

  • What makes a client say YES to you over someone else?

    In this episode, I sit down with two of my real-life clients, Kelly & Glen Patchet, founders of Quarterback Digital, to pull back the curtain on what clients really want.

    We talk about:

    Why they chose to work with me (spoiler: my process!) What it was actually like to go through my design journey How marketing and confidence go hand in hand for service-based businesses Marketing strategies that help turn leads into raving fans

    PLUS — hear their honest reaction when I told them they’d need to pay for an initial consultation!

    If you’re ready to deepen trust, boost credibility, and market yourself with confidence, this is the episode for you.

    Download our Free Resources

    ➡️ Pre-qualify your clients with my Discovery Call Script

    ➡️ Stay confident from beginning to end with my Consultation Checklist

    ➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

    Looking to elevate your business? Learn more about our courses

    ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

    ➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.

    ➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

  • We all have that one client project we should’ve walked away from.
    This is the story of mine—and the powerful (and expensive) lesson it taught me.


    In this episode, I open up about one of the most challenging experiences in my interior design business: taking on a project that looked ideal on the surface but was packed with red flags I chose to ignore. From clashing personalities and unrealistic expectations to late-night stress and burned-out team members, this project took a toll—financially, emotionally, and mentally.

    Inside the episode:

    What early red flags to look for in potential clients

    Why even a full payment upfront isn’t always a green flag

    How ignoring your gut can cost you more than just money

    How to use your intake process to filter for your ideal client

    Why saying “no” is a skill every designer needs to build

    What green flags to watch for so you love the clients you take on

    Whether you’re an emerging designer or scaling your firm, this episode will help you identify who’s truly the right fit for your services—and how to protect your business, your time, and your energy.

    Join the Stand Out Designer Bootcamp → rebeccahay.com/bootcamp

    Download our Free Resources

    ➡️ Pre-qualify your clients with my Discovery Call Script

    ➡️ Stay confident from beginning to end with my Consultation Checklist

    ➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

    Looking to elevate your business? Learn more about our courses

    ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

    ➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.

    ➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

  • Starting an interior design business is about more than just loving design—it's about building a life you love, too. In this episode, Rebecca shares the five foundational steps every designer needs to set up a profitable, scalable business that supports their dream lifestyle.

    Whether you're just starting out or feeling stuck, these essentials—like a clear business model, a signature process, strong contracts, sound financial systems, and marketing—will help you avoid burnout and grow with confidence.

    Episode Highlights:

    Defining a scalable business model for your future

    The importance of a signature design process

    Why a strong contract is non-negotiable

    Setting up financial systems and pricing strategies

    How marketing builds sustainable, long-term success

    Learn more and save your spot in Rebecca’s Standout Designer Bootcamp: https://rebeccahay.com/bootcamp

    Download our Free Resources

    ➡️ Pre-qualify your clients with my Discovery Call Script

    ➡️ Stay confident from beginning to end with my Consultation Checklist

    ➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

    Looking to elevate your business? Learn more about our courses

    ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

    ➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.

    ➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

  • Wondering why you keep attracting the wrong clients—or no clients at all? In this episode, Rebecca Hay reveals why vague messaging is hurting your business and how niching down as an interior designer is the key to success. You'll hear a simple 4-step process to clarify your message, attract dream clients, and finally feel aligned in your marketing. Plus, Rebecca shares practical examples you can start using today.

    Episode Highlights:

    Why broad messaging repels ideal clients

    How to niche down without limiting your business

    An exercise to identify your true dream client

    Website and Instagram tweaks that make a big impact

    Ready to stand out? Join the Standout Designer Bootcamp: www.rebeccahay.com/bootcamp

    Download our Free Resources

    ➡️ Pre-qualify your clients with my Discovery Call Script

    ➡️ Stay confident from beginning to end with my Consultation Checklist

    ➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

    Looking to elevate your business? Learn more about our courses

    ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

    ➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.

    ➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

  • Sometimes the path to success isn’t straight—and that’s exactly where the magic happens. In this episode, Rebecca Hay sits down with Rebekah Higgs, the creative force behind DIY Mom, to share how she turned her passion for DIY into a thriving, multi-income design business.

    Rebekah opens up about her journey from musician to single mom to TV host and entrepreneur, revealing the systems, mindset shifts, and bold moves that helped her grow her brand. We dive into how she layered income streams like TV production, Airbnb rentals, client renovations, and influencer partnerships, and why learning to delegate was essential for her business (and her sanity!).

    We also talk about how perfectionism can secretly hold you back, why letting go is the key to real progress, and how setting up the right systems can change everything. Plus, Rebekah shares some seriously powerful advice on how to end a project strong—and leave clients raving about the experience.

    If you're dreaming of turning your passion into a business or scaling your design firm, this conversation is packed with real-life takeaways you won’t want to miss!

    Follow Rebekah: @diymom.ca
    Watch DIY Mom: YouTube | TryBinge.tv
    Learn more: www.diymom.ca

    Download our Free Resources

    ➡️ Pre-qualify your clients with my Discovery Call Script

    ➡️ Stay confident from beginning to end with my Consultation Checklist

    ➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

    Looking to elevate your business? Learn more about our courses

    ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

    ➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.

    ➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

  • Is your pricing keeping you stuck in a loop of burnout, resentment, and budget clients?

    In this solo episode, Rebecca reveals why most interior designers fear raising their rates — and how that fear is rooted in impostor syndrome, lack of industry standards, and the false idea that clients won’t pay more.

    She breaks down the real cost of underpricing (spoiler: it’s not just about money), and shares a four-step framework to help you charge what you're worth — with confidence. You’ll walk away with tangible interior design pricing strategies and new ways to talk about your value that attract dream clients.

    Want to go deeper? Check out Pricing with Confidence — the go-to course for designers ready to scale with ease: https://rebeccahay.com/pricing/

    Download our Free Resources

    ➡️ Pre-qualify your clients with my Discovery Call Script

    ➡️ Stay confident from beginning to end with my Consultation Checklist

    ➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

    Looking to elevate your business? Learn more about our courses

    ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

    ➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.

    ➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

  • Designers — ever wonder how real estate agents could help grow your business? 🏡

    In this episode, I chat with Wendy Smith, a Toronto-based realtor and founder of Matter Homes, about real estate strategies every interior designer should know. We talk about what buyers really want in today’s market, how move-in-ready design impacts resale value, and why partnering with real estate professionals can be a total game-changer for your business.

    Wendy even shares how she gifts interior design consultations (with one of our own POP alums!) as part of her closing strategy — it’s marketing gold and a win-win for everyone involved.

    Whether you're designing for forever homes or staging for resale, this episode is packed with valuable takeaways to grow your visibility, build local connections, and boost your bottom line.

    🎧 Hit play and get ready to think outside the design box!

    Episode Resources

    Learn more about Wendy Smith at her website and follow her on Instagram here Sign up for the Design with Purpose! event here

    Download our Free Resources

    ➡️ Pre-qualify your clients with my Discovery Call Script

    ➡️ Stay confident from beginning to end with my Consultation Checklist

    ➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

    Looking to elevate your business? Learn more about our courses

    ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

    ➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.

    ➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

  • Before this episode, I didn’t believe you could take professional-quality design photos with a smartphone. Now? I’m rethinking everything…

    Linda Holt is a former pro photographer turned educator who teaches designers how to shoot amazing photos with just their phones. In this episode, she explains why smartphones are more powerful than you think—and why owning your own photos might just save you from a lawsuit.

    We talk about:

    The 3 keys to professional-looking phone photos Why hiring a photographer isn’t always the best move The hidden risks of copyright (and how to avoid them) Simple gear and apps to level up your shots

    You don’t need a DSLR. You do need this episode.

    Episode Resources:

    Learn more & grab Linda’s gear recs: lindaholtcreative.com Check out Linda's workshop: Smartphone Photography for Interior Designers Snapseed Learn more about Linda Holt at her website and follow her on Instagram

    Download our Free Resources

    ➡️ Pre-qualify your clients with my Discovery Call Script

    ➡️ Stay confident from beginning to end with my Consultation Checklist

    ➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

    Looking to elevate your business? Learn more about our courses

    ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

    ➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.

    ➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

  • Time is your most valuable asset. In this episode, Rebecca shares 5 simple, impactful automations every designer should implement to save time and reduce overwhelm. From client intake to content planning and communication, these tips are designed to help you streamline your systems—without relying entirely on tech.

    Whether you're managing a growing design firm or flying solo, these are the processes that can free you up to focus on the parts of your business you love most.

    What You’ll Learn:

    How to automate your client intake

    The power of canned email templates

    Smart tips for invoicing without the chaos

    Batch your content to stay consistent (and sane)

    Keep clients happy with regular progress updates

    Let’s stop spinning our wheels and start running our businesses with more ease. Hit play to get started!

    🎙 Connect with Rebecca on IG: @rebeccahaydesigns
    🌟 Enjoying the podcast? Leave a review & share with a friend!

    Download our Free Resources

    ➡️ Pre-qualify your clients with my Discovery Call Script

    ➡️ Stay confident from beginning to end with my Consultation Checklist

    ➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

    Looking to elevate your business? Learn more about our courses

    ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

    ➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.

    ➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

  • Thinking about hiring but feeling overwhelmed by where to start? In this episode, I sit down with Katie Decker-Erickson, founder of the multi-million dollar remote design firm Color Works and host of Success by Design. We dive into how to know when it's time to hire, the difference between contractors and employees, and how to create a strong company culture—even with a fully remote team.

    Katie shares her real-life experiences, from the moment she had to hire to the tough lessons learned through team transitions. We also talk about the financial mindset around hiring, the power of personality assessments, and how to build a team that truly supports your business goals.

    This conversation is packed with honest advice and actionable strategies for interior designers ready to grow—without the burnout.

    Don’t forget to catch part one of our conversation over on Katie’s podcast, Success by Design!

    Episode Resources

    Clifton Strengths Atomic Habits Success by Design Podcast Learn more about Katie Decker-Erickson at her website and follow her on Instagram Katie's a return guest! Listen to her first episode on the Resilient by Design Podcast - 222. Tailor your business to your lifestyle

    Download our Free Resources

    ➡️ Pre-qualify your clients with my Discovery Call Script

    ➡️ Stay confident from beginning to end with my Consultation Checklist

    ➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

    Looking to elevate your business? Learn more about our courses

    ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

    ➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.

    ➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

  • If you missed my last Standout Designer Bootcamp—or even if you didn’t—don’t skip this episode!

    One of the most powerful tools I shared in my recent bootcamp is the Investment Guide—a game-changer for interior designers looking to secure the right clients. In this episode, I break down exactly what an Investment Guide is, how to use it effectively, and why it’s key to pre-qualifying your clients and avoiding time-wasters.

    I’ll share a personal story from my own journey, the biggest mistakes to avoid, and actionable steps to implement this strategy in your business. The truth is, that premium clients will pay for a premium service—you just need to position yourself correctly to attract them. Tune in to learn how an Investment Guide can help you set expectations, weed out misaligned clients, and maximize your impact!

    Highlights

    What an Investment Guide is and why it’s essential for your business. How to use an Investment Guide to pre-qualify clients and eliminate budget shoppers. The biggest mistakes designers make in the inquiry process—and how to fix them. Why premium clients expect pricing transparency and how to position it to your advantage. The key sections every Investment Guide should include to attract serious clients.

    Sign up for the next Bootcamp waitlist here!

    Download our Free Resources

    ➡️ Pre-qualify your clients with my Discovery Call Script

    ➡️ Stay confident from beginning to end with my Consultation Checklist

    ➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

    Looking to elevate your business? Learn more about our courses

    ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

    ➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.

    ➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

  • Every client wants to know what their project will cost ASAP, and guessing and throwing out a number will only do you and your client a disservice. This episode is going to help you dial in on your expertise and experience to remove the guesswork and the regret for project estimates.

    I dive into how you can find out what it costs to decorate or renovate a space without relying on simple guessing or giving the client a number that isn’t fair or profitable for your business.

    As a business owner, I’m always looking for a better way for the aspects of my business where I feel there can be room for improvement. In this episode, I share an excellent method of pricing projects I learned from a designer inside my Designers Room membership that has proved incredibly effective.

    I also talk about an eye-opening exercise I did with my team during our most recent year-end review that I recommend you do so that you can price your projects with confidence!

    Episode 141: How to be Profitable as an Interior Designer in 2023

    Download our Free Resources

    ➡️ Pre-qualify your clients with my Discovery Call Script

    ➡️ Stay confident from beginning to end with my Consultation Checklist

    ➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

    Looking to elevate your business? Learn more about our courses

    ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

    ➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.

    ➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

  • Is it ever too late to start over? Our guest, Natalie Froom, proves that the answer is a resounding NO! This episode is all about why it’s NEVER too late to follow your passion in interior design.

    Natalie, founder of Studio 180 Design, took a bold leap in her 40s to launch her interior design firm, leaving behind a career in psychology and nutrition. In this episode, she shares how she went from helping friends for free to building a thriving business, why she believes creativity thrives within structure, and how she balances artistry with the practical demands of running a business.

    A Power of Process (POP) alum, Natalie also opens up about the game-changing takeaways from the course that helped her streamline her design workflow, set strong boundaries, and confidently charge for her expertise.

    If you’ve ever doubted whether it’s too late to start your dream business, this episode is for you!

    Episode Highlights

    The mindset shift needed to go from hobbyist to business owner Why boundaries are essential for creative success How Natalie built her second empire after raising a large family The power of time-blocking for creativity and efficiency How she transitioned from free work to confidently pricing her services The surprising business lesson she learned from raising six teenagers!

    Episode Resources

    Learn more about Natalie Froom at her website and follow her on Instagram Learn more about Power of Process Watch this episode on YouTube: https://youtu.be/bgPu0RiZUAQ

    ----

    Download our Free Resources

    ➡️ Pre-qualify your clients with my Discovery Call Script

    ➡️ Stay confident from beginning to end with my Consultation Checklist

    ➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

    Looking to elevate your business? Learn more about our courses

    ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

    ➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.

    ➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

  • This episode explores the journey of launching a new interior design business after stepping away from an existing and thriving design-build. Keely Gow, co-founder of the newly launched JK Studio in Muskoka, Ontario, shares her infectious passion as she talks about the decision behind her new business launch, why she chose to work with a partner, and what led her to shift her focus exclusively to offering full-service interior design.

    Keely opens up about some of the hard truths and realizations she had before making these major career moves, as well as the specific goals she set—goals that Power of Process helped her bring to life. She discusses the role of intuition in guiding her decisions, how she learned to listen to both her heart and her head, and how the community she found inside Designer’s Room and the Power of Process course provided the support she needed to take the leap.

    Plus, she shares insights into forming a business partnership, the challenges and advantages of working collaboratively, and her recent Style at Home magazine cover feature! If you're an interior designer looking to refine your process, streamline your business, or take the leap into a new phase of your career, this episode is packed with valuable insights and inspiration.

    Episode resources:

    Learn how to refine your design business processes: rebeccahay.com/powerofprocess Style at Home – Check out Keely Gow’s feature in the November 2024 issue! Connect with Keely (once available) – Stay tuned for her website and Instagram updates!

    Download our Free Resources

    ➡️ Pre-qualify your clients with my Discovery Call Script

    ➡️ Stay confident from beginning to end with my Consultation Checklist

    ➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

    Looking to elevate your business? Learn more about our courses

    ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

    ➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.

    ➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

  • Success in business isn’t about working harder—it’s about working smarter. In this episode, Rebecca Hay sits down with Anika Schachtler, a rising star in the interior design world, to discuss how she has built a thriving interior design business by refining her processes, niching down, and hiring early.

    Since her last appearance on the podcast, Anika has made incredible strides—shifting her business model, growing her team, and eliminating unnecessary client emails by communicating less but better. She shares the mindset shifts that helped her scale, how she refined her process to increase profitability, and why hiring was a game-changer for her success.

    The four symptoms of inefficiency in an interior design business How niching down has transformed the type of clients she attracts The power of process in reducing overwhelm and improving client experience Why hiring early—even in the first years of business—can accelerate growth A game-changing mindset shift from working harder to working smarter

    If you're looking to streamline your business, attract the right clients, and grow without burnout, this episode is a must-listen.

    Learn more about Anika Schachtler at her website and follow her on Instagram

    Podcast Episode 243: Double your Design Rates with a Solid Process with Anika Schachtler

    10X is Easier than 2X

    Download our Free Resources

    ➡️ Pre-qualify your clients with my Discovery Call Script

    ➡️ Stay confident from beginning to end with my Consultation Checklist

    ➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

    Looking to elevate your business? Learn more about our courses

    ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

    ➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.

    ➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

  • Growing a successful interior design business requires more than just serving clients—it takes dedicated time to work on the business, not just in it. In this episode, Rebecca Hay shares why prioritizing business development is essential for long-term success and how interior designers can break free from the cycle of constant client demands.

    She provides actionable strategies to help designers re-prioritize their time, build efficient systems, and create a strong foundation for growth. By making smarter investments in business operations, designers can scale sustainably and run a business that works for them—not the other way around.

    In this episode, listeners will learn:
    ✅ The four major signs that indicate a business is stuck in reactive mode
    ✅ Practical steps to work smarter, not harder
    ✅ The importance of accountability in streamlining business operations

    For designers feeling overwhelmed by project management, marketing, and client demands, this episode provides a clear roadmap to reclaiming control, scaling effectively, and running a business with more ease.

    Download our Free Resources

    ➡️ Pre-qualify your clients with my Discovery Call Script

    ➡️ Stay confident from beginning to end with my Consultation Checklist

    ➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

    Looking to elevate your business? Learn more about our courses

    ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

    ➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.

    ➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

  • No matter where you are in your design journey, the skills and experience you’ve gained can be the perfect foundation for transitioning to interior design.

    Our guest, Heather Lastiwka, has worn many hats in her career (including a stint at Earls—just like me! 😉) before taking the leap into running her own design business. She opens up about how burnout led her to rethink her path, why design has always been a part of her story, and how she finally made her dream a reality.

    Heather also shares her brilliant real estate flipping strategy (seriously, I may have to steal her term "bounce buddy" for myself!) and how she leveraged Power of Process (POP) to set up her business for success—even if it took a few tries.

    This episode is packed with practical advice for anyone considering a career change into design, proving that it's all about Progress Over Perfection!

    Episode Resources:

    Learn more about Heather Lastiwka at her website. Learn more about Power of Process. The Gap and The Gain Who not How

    Download our Free Resources

    ➡️ Pre-qualify your clients with my Discovery Call Script

    ➡️ Stay confident from beginning to end with my Consultation Checklist

    ➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

    Looking to elevate your business? Learn more about our courses

    ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

    ➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.

    ➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!