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  • On #wayofproduct this week, we're thrilled to feature Michael DiTullo, a visionary designer whose journey has taken him from iconic brands like Nike and Jordan to the forefront of industrial design across diverse industries. Michael brings a wealth of experience and a unique perspective on creating products that resonate deeply with consumers.

    Here's what we're getting into:

    ⭐ Michael's philosophy on design as a brand exercise and his approach to creating iconic, beloved products.

    ⭐ Insights from his time working with Michael Jordan and how those experiences shaped his approach to design and collaboration.

    ⭐ The importance of understanding your brand's identity and audience to create relevant and resonant products.

    ⭐ Michael's journey from major brands to an independent consultant, and the lessons he's learned about effective collaboration and respecting a brand's purpose.

    ⭐ The power of storytelling in design and how understanding narratives can drive better product development.

    Subscribe and listen to The Way of Product on...

    🎧 Apple Podcasts - https://itunes.apple.com/us/podcast/pivot/id1442980948?mt=2&uo=4

    🎧 Spotify - https://open.spotify.com/show/7dy9vYUPNj3dH9lKAVDheV

    🎧 Google Podcasts - https://www.google.com/podcasts?feed=aHR0cHM6Ly9hbmNob3IuZm0vcy81ODQxMTc0L3BvZGNhc3QvcnNz

    🎧 Audible - https://podcasters.amazon.com/podcasts/9ed01fe7-2dbd-4eb6-a114-12ed367e371f

    How to tune in for the new releases:

    📺 Watch the podcast clips - https://www.youtube.com/channel/UCrBZL31DoAT7vW2vbYkeXhw

    📲 Watch Episode Clips on TikTok - https://www.tiktok.com/@caden.damiano?is_from_webapp=1&sender_device=pc

    📲 Watch Episode Clips on X - https://twitter.com/Caden_Damiano

    📸 Follow me on Instagram - https://www.instagram.com/caden.damiano/

    Who is Michael DiTullo?

    Michael DiTullo is a design force to be reckoned with. Having worked with some of the most recognizable brands in the world, Michael's expertise spans from creating iconic sneakers at Nike and Jordan to pushing the boundaries in industries like audio equipment and architectural systems. His unique approach to design is not just about aesthetics; it's about understanding the core of what makes a brand tick and delivering products that embody that essence. Michael believes in the power of design to transform everyday experiences into moments of joy and inspiration.

    Join us as we dive into Michael's world of design, storytelling, and innovation on The Way of Product. Don't forget to subscribe for more captivating stories and insights into the world of product design.

    #CreativeVision

    #DesignLeadership

    #BrandStorytelling

    #WayOfProduct

    #InnovativeDesign

    Connect with Michael: https://www.linkedin.com/in/michaelditullo/

    00:00 Introduction and Career Journey

    01:15 The Art of Iconic Design

    02:03 The Apple Aesthetic and Branding

    05:03 Understanding Your Target Audience

    08:21 The Importance of Product Love and Belief

    09:10 Creating for Specific Audiences

    09:33 Working with Michael Jordan

    21:51 The Role of Design in Different Industries

    25:28 The Power of Personal Branding

    26:16 The Impact of Personal Definition

    31:08 The Power of Defining Yourself

    31:23 Transitioning Careers: From Nike to Frog Design

    32:13 The Art of Interviewing: Storytelling and Control

    32:47 Defining Your Professional Identity

    33:19 Collaboration and Leadership in Design

    35:27 The Impact of Directness and Honesty

    36:27 Understanding Your Brand's Perception

    36:57 The Importance of Consumer Perspective

    40:48 Learning from Mistakes: The Polk Audio Story

    43:40 The Principle of Maya in Design

    45:38 Designing for Digital First Companies

    55:13 Designing an Electric Speedboat

    59:01 The Role of Intuition in Design

    01:00:20 Maintaining Integrity in Design

  • 10% of Link to Objected Oriented UX Masterclass: https://www.ooux.com/hi/thewayofproduct

    𝗨𝘀𝗲 𝗧𝗵𝗶𝘀 𝗣𝗿𝗼𝗰𝗲𝘀𝘀 𝘁𝗼 𝗣𝗿𝗲𝘃𝗲𝗻𝘁 𝗥𝗲𝘄𝗼𝗿𝗸, 𝗕𝘂𝗹𝗹𝗲𝘁𝗣𝗿𝗼𝗼𝗳 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗔𝗿𝗰𝗵𝗶𝘁𝗲𝗰𝘁𝘂𝗿𝗲, 𝗮𝗻𝗱 𝗨𝗻𝗰𝗼𝘃𝗲𝗿 𝗙𝗶𝗿𝘀𝘁 𝗣𝗿𝗶𝗻𝗰𝗶𝗽𝗹𝗲𝘀

    On hashtag#wayofproduct this week, Sophia V Prater, a trailblazing UX educator, consultant, and the founder of the object-oriented UX methodology, joins us to dive deep into her innovative approach to user experience design. She shares her journey from her childhood passion for design to revolutionizing UX with her unique methodology, emphasizing the need for harmonizing design, engineering, and product management.

    Here's what we're unpacking:

    ⭐ The transformative philosophy of object-oriented UX and how it helps prevent unnecessary rework and disruption.

    ⭐ Insights into Sophia's journey from industrial design to UX and her mantra of "Teach what you need to learn."

    ⭐ The vital role of object-oriented UX in building a bulletproof software architecture and information architecture.

    ⭐ Strategies for UX professionals to communicate effectively with developers and stakeholders, ensuring a user-centered approach.

    ⭐ An exploration of the ORCA (Objects, Relationships, Calls to Action, and Attributes) process and its impact on designing intuitive and effective systems.

    Subscribe and listen to The Way of Product on...

    🎧 Apple Podcasts - https://lnkd.in/ghs99F-G

    🎧 Spotify - https://lnkd.in/g2YU_eX4

    🎧 Google Podcasts - https://lnkd.in/gaXS6i_4

    🎧 Audible - https://lnkd.in/gy5EWw-r

    How to tune in for the new releases:

    📺 Watch the podcast clips - https://lnkd.in/g-UVCNrN

    📲 Watch Episode Clips on TikTok - https://lnkd.in/gaEgR-ws

    📲 Watch Episode Clips on X - https://lnkd.in/gSTC5SRU

    📸 Follow me on Instagram - https://lnkd.in/gEzmaFS4

    𝗪𝗵𝗼 𝗶𝘀 𝗦𝗼𝗽𝗵𝗶𝗮 𝗣𝗿𝗮𝘁𝗲𝗿?

    Sophia Prater is more than a UX consultant; she's a visionary who has mastered the art of transforming complex systems into intuitive and user-friendly experiences. With a background in industrial design, she's spent years perfecting her object-oriented UX framework, helping teams worldwide to prioritize effectively and build products that resonate with users on a deeper level.

    Sophia's approach isn't just about making things look good; it's about making them work seamlessly and meaningfully.For more of Sophia's revolutionary insights and to learn about her framework, check out the episode, and don't forget to subscribe to The Way of Product for more inspiring stories and strategies.

    Connect with Sofia: https://www.linkedin.com/in/sophiav/

    00:00 Introduction to Intelligent Iteration

    00:16 The Importance of UX Language

    00:37 Introducing Sophia Prater: UX Educator and Consultant

    00:45 The Impact of Object Oriented UX Design

    01:02 Personal Experiences and Insights into UX Design

    01:15 Promotion and Benefits of the Course

    01:40 Introduction to The Way of Product Podcast

    01:49 The Challenges of Being a Prog Leader

    02:14 Invitation to Join the Newsletter Crew

    02:39 Interview with Sophia Prater

    02:56 Sophia's Journey into UX Design

    06:43 The Evolution of Sophia's UX Design Process

    08:27 The Impact of Object Oriented UX on Career Growth

    20:19 The Importance of Cardinality in UX Design

    31:49 The Value of OUX for Businesses

    36:21 The Role of OUX in Defining Project Scope

    37:47 The Art of Snarky Responses

    38:00 Understanding Purchase Order Deliveries

    38:26 Assessing Risks in Assumptions

    39:14 The Power of Asking Deep Questions

    40:04 Podcast Intermission: A Special Request

    40:43 The Importance of Articulating Design Instincts

    41:33 The Airbnb Example: A Lesson in Object Oriented UX

    47:02 The Challenges of Growing a Business

    49:56 The Power of Object Oriented UX in Product Team Collaboration

    51:45 The ORCA Process: A Deep Dive

    56:42 The Benefits of the ORCA Process

    01:03:08 The Future of Object-Oriente UX

    01:09:28 Closing Remarks and Special Offers

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  • On #wayofproduct this week, Sharif Matar, the Director of Product and Design at Product Inc., joins us to discuss the evolution of global product design and the nuances of remote work. He emphasizes the power of diverse ideas and teams and how technology unlocks human potential.

    Here's what we're talking about:

    ⭐ The significance of trust and shared values in fostering healthy, productive disagreements and biases within teams.

    ⭐ The impact of remote work on collaboration, efficiency, and the sourcing of diverse ideas.

    ⭐ The balance between the need for in-person interactions and the benefits of virtual collaboration.

    ⭐ The importance of aligning company operations with values and the mission rather than conforming to rigid frameworks.

    ⭐ Sharif's personal journey from discovering computers to overcoming dyslexia and leading a global design agency.

    Subscribe and listen to The Way of Product on...

    🎧 Apple Podcasts - https://itunes.apple.com/us/podcast/pivot/id1442980948?mt=2&uo=4

    🎧 Spotify - https://open.spotify.com/show/7dy9vYUPNj3dH9lKAVDheV

    🎧 Google Podcasts - https://www.google.com/podcasts?feed=aHR0cHM6Ly9hbmNob3IuZm0vcy81ODQxMTc0L3BvZGNhc3QvcnNz

    🎧 Audible - https://podcasters.amazon.com/podcasts/9ed01fe7-2dbd-4eb6-a114-12ed367e371f

    How to tune in for the new releases:

    📺 Watch the podcast clips - https://www.youtube.com/channel/UCrBZL31DoAT7vW2vbYkeXhw

    📲 Watch Episode Clips on TikTok - https://www.tiktok.com/@caden.damiano?is_from_webapp=1&sender_device=pc

    📲 Watch Episode Clips on X - https://twitter.com/Caden_Damiano

    📸 Follow me on Instagram - https://www.instagram.com/caden.damiano/

    Who is Sharif Matar?

    Sharif Matar is a visionary at the intersection of design and technology. Growing up in Hawaii with a passion for creativity sparked by overcoming dyslexia, Sharif discovered the transformative power of technology early on. Today, as a leader at Product Inc., he navigates the complexities of global product design and champions remote work's potential to tap into diverse talent and ideas. Sharif believes in leveraging technology to connect ideas and people across geographical boundaries, driving innovation and growth.

    Join us as we explore Sharif's insights and journey on The Way of Product. Don't forget to subscribe and immerse yourself in the conversations shaping the future of design and technology.

    #GlobalDesign

    #RemoteWork

    #CreativeTechnology

    #WayOfProduct

    #ProductManagement

    Connect with Sharif

    00:00 The Power of Disagreements and Biases

    02:59 Interview Begins: Sharif's Journey

    03:35 The Impact of Technology on Learning and Connection

    07:04 The Nuances of Remote Work

    11:06 The Power of Diverse Teams

    28:01 Podcast Break and Request for Support

    28:41 The Challenges of Hiring and Retention in Tech

    28:41 Resuming Conversation: The Myths of Hiring

    30:39 The Importance of Building Relationships in Business

    33:29 Optimizing for Metrics vs. Providing Value

    33:37 The Importance of Tribalism and Human Connection in Business

    34:10 The Role of Hormones and Relationships in Business

    36:21 The Impact of Company Policies on Social Issues

    39:23 The Importance of Alignment Over Agreement in Business

    39:45 The Role of Belief in Business Success

    40:14 The Power of Owning Something Valuable

    44:11 The Importance of Diversity and Disagreement in Business

    51:10 The Role of Designers in Business Leadership

    51:30 The Impact of Business Design on Success

    56:30 The Importance of Working on the Business, Not in It

    59:01 The Role of Questioning and Healthy Conflict in Business

  • On #wayofproduct this week, Dr. Ari Zelmanow, the Sherlock Holmes of consumer market behavior, joins us to share his journey from police detective to Research Leader at Twilio and how his unique perspective transforms how businesses approach research and decision-making.

    Here's a sneak peek of our conversation:

    ⭐ How agile methodologies in software development impacted the speed and approach of research.

    ⭐ Ari's unique journey from law enforcement to leading research in major tech companies.

    ⭐ The critical role of research in the business environment and how researchers can serve as strategic advisors.

    And there's a lot more insight into where that came from!

    Subscribe and listen to The Way of Product on...

    🎧 Apple Podcasts - https://itunes.apple.com/us/podcast/pivot/id1442980948?mt=2&uo=4

    🎧 Spotify - https://open.spotify.com/show/7dy9vYUPNj3dH9lKAVDheV

    🎧 Google Podcasts - https://www.google.com/podcasts?feed=aHR0cHM6Ly9hbmNob3IuZm0vcy81ODQxMTc0L3BvZGNhc3QvcnNz

    Who is Ari Zelmanow?

    𝗔𝗿𝗶 𝗭𝗲𝗹𝗺𝗮𝗻𝗼𝘄 𝗶𝘀 𝘆𝗼𝘂𝗿 𝗴𝗼-𝘁𝗼 𝗲𝘅𝗽𝗲𝗿𝘁 𝗶𝗻 𝘂𝗻𝗱𝗲𝗿𝘀𝘁𝗮𝗻𝗱𝗶𝗻𝗴 𝗰𝗼𝗻𝘀𝘂𝗺𝗲𝗿 𝗺𝗮𝗿𝗸𝗲𝘁 𝗯𝗲𝗵𝗮𝘃𝗶𝗼𝗿. 𝗪𝗶𝘁𝗵 𝗮 𝗯𝗮𝗰𝗸𝗴𝗿𝗼𝘂𝗻𝗱 𝗮𝘀 𝗮 𝗽𝗼𝗹𝗶𝗰𝗲 𝗱𝗲𝘁𝗲𝗰𝘁𝗶𝘃𝗲, 𝗔𝗿𝗶 𝗮𝗽𝗽𝗹𝗶𝗲𝘀 𝗵𝗶𝘀 𝗶𝗻𝘃𝗲𝘀𝘁𝗶𝗴𝗮𝘁𝗶𝘃𝗲 𝘀𝗸𝗶𝗹𝗹𝘀 𝘁𝗼 𝗺𝗮𝗿𝗸𝗲𝘁 𝗿𝗲𝘀𝗲𝗮𝗿𝗰𝗵, 𝗵𝗲𝗹𝗽𝗶𝗻𝗴 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀𝗲𝘀 𝘂𝗻𝗱𝗲𝗿𝘀𝘁𝗮𝗻𝗱 𝗵𝘂𝗺𝗮𝗻 𝗯𝗲𝗵𝗮𝘃𝗶𝗼𝗿 𝗿𝗲𝗹𝗮𝘁𝗲𝗱 𝘁𝗼 𝘀𝗵𝗼𝗽𝗽𝗶𝗻𝗴, 𝗯𝘂𝘆𝗶𝗻𝗴, 𝗮𝗻𝗱 𝘂𝘀𝗶𝗻𝗴 𝗽𝗿𝗼𝗱𝘂𝗰𝘁𝘀.

    Connect with Ari: https://www.linkedin.com/in/zelmanow/

    The Influential Researcher Newsletter: https://influentialresearcher.com/

    00:22 Ari Zelmanow's Journey from Police Detective to Market Detective

    01:31 The Importance of Research in Business

    02:34 The Sherlock Holmes Influence

    04:01 The Magic of Research and the Sherlock Holmes Persona

    05:37 The Role of Researchers in Business

    06:07 The Challenges of Democratizing Research

    07:08 The Value of Experienced Researchers

    08:17 The Problem with Research Templates

    08:31 The Difference Between a Discussion Guide and an Interview Template

    09:06 The Role of Research in Startups

    10:32 The Experience of Building a Research Function at Twitter

    16:14 The Future of Research

    16:27 Lessons from Police Detective Work Applied to Research

    18:56 The Importance of Abductive Reasoning in Research

    20:41 The Difference Between Deduction, Induction, and Abduction

    26:25 The Burden of Proof in Business

    27:48 Understanding Usability Testing and Decision-Making

    28:03 The Role of Certainty in Decision Making

    28:44 The Importance of Research in Decision Making

    29:20 The Impact of Research on Product Development

    29:38 The Research Process and Its Challenges

    30:02 The Role of a Researcher: Delivery Person vs Consultant

    31:07 The Shift from Traditional Research Reports

    31:33 The Power of Observations and Customer Insights

    33:50 The Concept of a Top Line Report

    34:03 The News Organization Model for Research

    34:17 The Role of Researchers in Interrogating Evidence

    35:57 The Importance of Ethical Reporting in Research

    37:37 The Challenges and Future of Participant Recruitment

    42:43 The Role of Researchers in Decision Making

    53:01 The Role of Researchers in Interpreting and Delivering Data

    53:47 The Importance of Storytelling in Research

    54:19 The Influential Researcher Course and Final Thoughts

  • On #wayofproduct this week, we're sitting down with Justin Dauer, the mind behind Anomaly by Design and "In Fulfillment: The Designer's Journey." He's here to share his thoughts on making work meaningful and creatively fulfilling.

    Here's what we're unpacking:

    ⭐ Why sometimes stopping is the best way to move forward⭐ The Swedish 'Feca' and the art of slowing down⭐ How leaders can create workplaces where everyone thrives⭐ What 'practice spotting' is and how it can guide your career⭐ The role of narratives in the workplace and their impact on your day-to-day

    There's more to the story, so tune in!

    Subscribe and listen to The Way of Product on...

    🎧 Apple Podcasts - https://itunes.apple.com/us/podcast/pivot/id1442980948?mt=2&uo=4

    🎧 Spotify - https://open.spotify.com/show/7dy9vYUPNj3dH9lKAVDheV

    🎧 Google Podcasts - https://www.google.com/podcasts?feed=aHR0cHM6Ly9hbmNob3IuZm0vcy81ODQxMTc0L3BvZGNhc3QvcnNz

    🎧 Audible - https://podcasters.amazon.com/podcasts/9ed01fe7-2dbd-4eb6-a114-12ed367e371f

    How to tune in for the new releases:

    📺 Watch the podcast clips - https://www.youtube.com/channel/UCrBZL31DoAT7vW2vbYkeXhw

    📲 Watch Episode Clips on TikTok - https://www.tiktok.com/@caden.damiano?is_from_webapp=1&sender_device=pc

    📲 Watch Episode Clips on X - https://twitter.com/Caden_Damiano

    📸 Follow me on Instagram - https://www.instagram.com/caden.damiano/

    Meet Justin Dauer:

    Justin is the guy who's rethinking how we approach work. At Anomaly by Design, he's helping teams find the sweet spot between creativity and fulfillment. He's not just talking the talk; his book and his work with CVS Health have shown he's all about making work matter.

    Anomaly by Design's motto? Finding fulfillment in your work is crucial, and Justin's here to show you why.

    Check out the full conversation on YouTube and find out where you can follow Justin's journey.

    #RealTalk#MindfulWork#CreativeJourney#WayOfProduct#LifeByDesign

    Connect with Justin: https://www.linkedin.com/in/pseudoroom/

    Buy “In Fulfillment: A Designers Journey”: https://www.in-fulfillment.com/

    CHAPTERS

    00:28 Justin's Journey and Career Background

    03:09 Discussion on Justin's Book and Personal Fulfillment

    03:37 Brief Interruption and Personal Anecdotes

    04:15 Deep Dive into Personal Values and Career Evolution

    05:25 Exploring the Concept of Fulfillment in Design

    05:38 The Transition from Individual Output to Team Output

    10:05 The Importance of Humility and Growth in Design

    11:23 The Role of Storytelling in Understanding Personal Values

    20:31 The Power of the Blank Canvas and the Value of Challenge

    23:18 Practice Spotting: A Tool for Understanding Personal Narratives

    30:51 The Importance of Authenticity and Empathy in the Workplace

    33:06 The Power of Empathy in Productivity

    33:40 The Impact of Empathy on Office Dynamics

    34:07 The Role of Fulfillment in Work Culture

    34:39 Understanding Adversarial Relationships in the Workplace

    35:25 The Consequences of Pushing Agendas in Meetings

    36:39 The Importance of Active Listening and Empathy in Problem Solving

    36:59 The Power of Storytelling in Building Confidence

    37:57 The Impact of Empathy on Work Environment

    38:37 The Consequences of Avoiding Deeper Understanding in the Workplace

    39:08 The Importance of Evolving in the Workplace

    41:07 The Role of Leaders in Fostering Fulfillment

    42:17 The Importance of Slowing Down and Pausing with Intent

    42:45 The Influence of Swedish Work Culture on Productivity

    43:46 The Power of Connection in the Workplace

    56:48 The Importance of Prioritizing Fulfillment in Work



  • Product Discovery Isn't User Research w/ Teresa Torres

    Teresa Torres shares her invaluable insights into the intricacies of product discovery and the vital role of user research in product development.

    Highlights include:

    ⭐ The distinction between user research and product discovery

    ⭐ The importance of building fast feedback loops with customers

    ⭐ The impact of implementing continuous discovery habits

    ⭐ The evolution of product teams' understanding of their customers

    ⭐ Practical tips for enhancing discovery practices and driving better outcomes

    Plus, much more!

    Subscribe and listen to The Way of Product on...

    🎧 Apple Podcasts - https://lnkd.in/ghs99F-G

    🎧 Spotify - https://lnkd.in/g2YU_eX4

    🎧 Google Podcasts - https://lnkd.in/gaXS6i_4

    🎧 Audible - https://lnkd.in/gy5EWw-r

    How to tune in for the new releases:

    📺 Watch the podcast clips - https://lnkd.in/g-UVCNrN

    📲 Watch Episode Clips on TikTok - https://lnkd.in/gaEgR-ws

    📲 Watch Episode Clips on X - https://lnkd.in/gSTC5SRU

    📸 Follow me on Instagram - https://lnkd.in/gEzmaFS4

    Who is Teresa Torres?

    Teresa Torres is a renowned product discovery coach, author, writer, extensive blogger, and the author of "Continuous Discovery Habits." With over 12 years of experience, she has worked with numerous teams helping them make better decisions about what to build and how to build it.

    Teresa Torres believes that - in her own words - “Product teams need to move fast; we need to get fast answers. Some answers, even if they're less reliable than what we're getting from project-based research, are better than no answers.”

    Before becoming a prominent figure in the product discovery domain, Teresa has worn many hats, including research and product management roles, always striving to bridge the gap between customer needs and product development.

    Connect with Teresa at www.producttalk.org to access her course training and hire her to coach your team.

    05:04 Distinguishing User Research and Product Discovery

    07:36 The Role of User Researchers in Product Teams

    08:26 Ideal Structure of a Product Team

    11:08 The Misinterpretation of the Book's Message

    12:28 The Importance of Externalizing Thinking in Product Discovery

    19:52 Real-life Application of Continuous Discovery Habits

    28:22 The Origin and Development of Continuous Discovery Habits

    30:55 Understanding Success and Working Backwards

    31:09 The Importance of Measurable Outcomes

    31:23 Exploring the Skill of Design Thinkers

    31:58 The Role of Expert and Novice Designers

    32:25 The Evolution of Understanding in Design

    33:05 The Importance of Teamwork in Product Discovery

    33:46 The Influence of Academic Research on Design Thinking

    34:59 The Challenge of Identifying Assumptions in Teams

    35:29 The Use of Story Mapping in Surfacing Assumptions

    36:33 The Practical Application of the Book's Content

    37:56 The Development of the Book's Methods

    38:12 The Iterative Process of Developing a Coaching Curriculum

    43:43 The Role of Luck and Process in Business Success

    51:23 The Journey to Becoming a Coach

    54:16 Final Thoughts and Resources for Further Learning

  • On #wayofproduct this week, Glendy Kam shares her journey as Chief Product Officer at Tassat, delving into the fast-paced world of fintech startups and speaking to the role of product management in innovation and market adaptation.

    Highlights include:

    ⭐ How to pivot strategy in the rapidly changing fintech market

    ⭐ Balancing creativity and regulatory compliance in financial services

    ⭐ The importance of diverse skill sets in product development

    ⭐ The relationship between product design and product management

    ⭐ Learning from mistakes and adapting strategies for continuous improvement

    Plus, much more!

    Subscribe and listen to The Way of Product on...

    🎧 Apple Podcasts - https://itunes.apple.com/us/podcast/pivot/id1442980948?mt=2&uo=4

    🎧 Spotify - https://open.spotify.com/show/7dy9vYUPNj3dH9lKAVDheV

    🎧 Google Podcasts - https://www.google.com/podcasts?feed=aHR0cHM6Ly9hbmNob3IuZm0vcy81ODQxMTc0L3BvZGNhc3QvcnNz

    🎧 Audible - https://podcasters.amazon.com/podcasts/9ed01fe7-2dbd-4eb6-a114-12ed367e371f

    How to tune in for the new releases:

    📺 Watch the podcast clips - https://www.youtube.com/channel/UCrBZL31DoAT7vW2vbYkeXhw

    📲 Watch Episode Clips on TikTok - https://www.tiktok.com/@caden.damiano?is_from_webapp=1&sender_device=pc

    📲 Watch Episode Clips on X - https://twitter.com/Caden_Damiano

    📸 Follow me on Instagram - https://www.instagram.com/caden.damiano/

    Who is Glendy Kam?

    Glendy Kam is a forward-thinking Chief Product Officer at Tessit, specializing in blockchain fintech solutions. With a rich history at JP Morgan and a deep understanding of product management, Glendy is known for navigating the complexities of the financial services market and leading teams toward innovative solutions.

    Glendy believes that - in their own words - "Innovation and agility are key to staying ahead in the ever-evolving financial landscape."

    Before her current role at Tessit, Glendy spent over a decade at JP Morgan, where she played a pivotal role in launching open banking and API initiatives.

    #UX

    #UXDesign

    #UXResearch

    #ProductDesign

    #DesignRecruitment

    #WayOfProduct

    #ProductManagment

    00:30 Background and Journey into FinTech

    02:14 Career Progression and Industry Focus

    05:30 Transition from Consulting to In-house Roles

    07:16 The Role of Product in an Organization

    09:37 The Importance of Continuity in Product Development

    11:01 Learning from Mistakes and Adapting Strategies

    18:26 The Role of Communication and Negotiation in Product Management

    30:57 Understanding the Relationship between Product Design and Product Management

    43:58 Final Thoughts and Contact Information

  • Who drives the product team? It shouldn't always be the Product Manager.

    On #wayofproduct this week, Derlen Chiu shares his perspective on resolving the creative tension between cross-functional team members.

    It's no secret that PM and PD have an industry-wide tension. We break that down in this episode.

    Highlights include:

    ⭐ Why focusing too much on the job title blocks good work, especially in a startup, and why Derlen doesn't enforce "staying in your lane" with his team.

    ⭐ How to decide when PM, PD, and Engineering should take the driver's seat in a project.

    ⭐ How Dungeons and Dragons is a great metaphor for a well-balanced team. Trust me; it will make sense when you listen to it.

    ⭐ Derlens Take on Developing a Product Strategy by Thinking in Games.

    Plus, much more!

    Listen to Derlen's Interview on...

    🎧 Apple Podcasts - https://lnkd.in/ghs99F-G

    🎧 Spotify - https://lnkd.in/g2YU_eX4

    🎧 Google Podcasts - https://lnkd.in/gaXS6i_4

    🎧 Audible - https://lnkd.in/gy5EWw-r

    📺 Watch clips on YouTube - https://lnkd.in/g-UVCNrN

    📲 Watch Episode Clips on TikTok - https://lnkd.in/gaEgR-ws

    📲 Watch Episode Clips on X - https://lnkd.in/gSTC5SRU

    📸 Follow me on Instagram - https://lnkd.in/gEzmaFS4

    Who is Derlen Chiu?

    Derlen is a VP of Product at April, a tax software made for accounting agencies but designed to provide an amazing end-customer experience.

    Before April, Derlen was part of the financial services industry, where he eventually began working in products at places like Plaid!

    Interesting Fact: He also maintains a 14-year-old blog on the soccer business at TheSoccerCEO.com!

    Don't forget to subscribe to the LinkedIn page The Way of Product | A Podcast on Product Team Collaboration for clips, new releases, and updates!

    Connect with Derlen: https://www.linkedin.com/in/derlen/


    Follow April: https://www.linkedin.com/company/apriltax/

    02:04 Guest's Journey from Finance to Tech

    04:30 Understanding the Role of Product Management

    07:54 The Importance of Defining the Game in Product Management

    10:21 The Role of Strategy in Product Management

    18:20 Resolving Creative Tension in Product Teams

    20:03 Incorporating Subject Matter Experts in Product Design

    22:28 Practical Example: Automating Payments in Agriculture

    23:25 The Role of Product Managers

    23:57 Driving the Tax Filing Product

    24:55 Balancing Roles in Product Development

    25:18 Switching Drivers in Product Management

    26:04 The Game Metaphor in Product Management

    26:34 Understanding the Role in the Game

    26:38 Tracking Product Development

    27:57 The Role of Design in Product Success

    28:47 The Marty Cagan Model

    29:31 Understanding When to Drive as a Designer

    31:13 The Game of Product Management

    31:58 The Challenge of Entering the Tax Market

    32:44 The Strategic Challenge in Product Design

    33:46 The Role of User Experience in Product Success

    38:00 The Importance of Building Relationships in Agriculture

    42:04 Closing Thoughts on Product and Design Partnership

    42:49 Final Words and Sign Off

  • In this podcast, Danny Morrow, co-founder and Chief Innovation Officer at Extend Payments, shares valuable insights about his personal and professional growth. He discusses the magic of taking an idea to a successful startup, emphasizing the critical role of building culture, attracting the right team, and instilling a continuous learning mindset. He recounts how Extend Payments was conceived and developed and highlights the significance of creating a solid product-market fit, fostering strong relationships, and maintaining humility in the face of success. A central theme of his narrative is the importance of iterating, feedback, and remaining open to change and growth.

    Connect with Danny: https://www.linkedin.com/in/danny-morrow/

    Careers at Extend: https://www.paywithextend.com/careers

    Subscribe to the Way of Product Newsletter: www.wayofproduct.com

    00:36 The Journey from CTO to Chief Innovation Officer

    03:12 The Role of a Chief Innovation Officer

    03:22 The Intersection of Design and Technology

    03:59 The Evolution of a Career in Technology

    04:31 Building a Team and a Company Culture

    05:13 The Role of Creativity in Technology

    10:13 The Journey to Founding Extend

    11:09 The Challenges and Rewards of Starting a Company

    11:58 The Importance of Curiosity and Learning in a Startup

    12:13 The Magic of Design and Technology

    21:58 The Story of Extend's Inception

    26:52 The Importance of Founder-Market Fit

    28:40 The Excitement of Learning a New Industry

    29:22 The Importance of Building a Strong Team

    30:27 The Art of Delegation and Trust

    32:48 Building a Positive Company Culture

    34:11 The Evolution of a Startup

    38:09 The Role of Creativity in Business

    40:55 The Journey of Building a Product

    43:15 The Importance of Feedback and Continuous Improvement

    46:17 The Process of Marketing and Sales

    54:56 Reflections on the Journey and the Future