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In this episode of the Pints of Polishing podcast, Marshall and Nick discuss various topics, including buying and selling experiences, the importance of keeping opinions to oneself, positive interactions in the specialist group, and their love for the hyperClean products.
They also talk about applying coatings, rinseless washing and drying aids, and the importance of paying attention to different paint systems. The conversation touches on shoulder surgery, the Jeep wave, and the challenges of maintaining convertible fabric tops.
The conversation discusses the challenges of cleaning neglected fabric tops and the limited options for restoration. It emphasizes the importance of using the right products and techniques for fabric tops and highlights the two possible outcomes: either the top can be cleaned and restored or it needs to be replaced.
The conversation also touches on the issue of car washes and the limitations of ceramic coatings in protecting against certain types of car washes. It concludes with a discussion on the cost and value of training in the detailing industry.
Takeaways
It's important to keep opinions to oneself, especially when they are outlandish or divisive.
Positive interactions and encouragement within the specialist group are highly valued.
When applying coatings, it's crucial to pay attention to different paint systems and adjust the application accordingly.
Using a drying aid like Slick can provide additional protection and enhance the appearance of the paint.
Fabric tops on convertibles require proper maintenance to prevent damage and ensure longevity. Neglected fabric tops can be challenging to clean and restore, and using the wrong products or techniques can cause further damage.
Fabric tops typically have two outcomes: they can be cleaned and restored, or they need to be replaced.
Ceramic coatings may not provide full protection against certain types of car washes, and touchless car washes are generally safer for coated vehicles.
Training in the detailing industry can be expensive due to the expertise and time required, and the cost of training often reflects the value and return on investment.
It's important to have realistic expectations about what training can provide and to consider the expertise and experience of the trainer.
Chapters
00:00 Introduction and Buying/Selling Experiences
02:06 Keeping Opinions to Yourself
07:10 Encouragement and Positivity in the Specialist Group
09:42 Coating Application: Considerations for Different Paint Systems
15:04 The Benefits of Using a Drying Aid
28:44 Challenges and Options for Cleaning Neglected Fabric Tops
31:38 The Two Possible Outcomes for Fabric Tops: Restoration or Replacement
36:13 The Limitations of Ceramic Coatings in Car Washes
53:04 The Cost and Value of Training in the Detailing Industry
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In this episode of the Pints & Polishing Podcast, Marshall and Nick discuss various topics related to driving and car manufacturers. They start by discussing sitting at stoplights and whether or not they follow the rules. They then discuss the trend of podcasts having numerous ad reads and the annoyance it can cause.
The conversation shifts to the state of American automakers, particularly Chevy, and their struggles to compete with other brands. They also touch on the limitations of autonomous driving technology and the challenges of implementing it on a large scale.
The episode concludes with discussing the future of car communication and the difficulties of getting different brands to work together. The conversation covers various topics related to the automotive industry, including the influence of social media on car reviews, the limitations of current car technology, the challenges of autonomous vehicles, and the appeal of luxury brands like Alpina.
The hosts discuss the potential bias of automotive journalists who receive perks from car manufacturers, such as free trips and accommodations. They also question the advancement of infotainment systems in cars compared to smartphones. The conversation touches on the skepticism surrounding the timeline for fully autonomous vehicles and the difficulties in implementing the necessary infrastructure.
The hosts express their preference for tried and true features in luxury vehicles and discuss the appeal of Alpina as a unique brand. The episode concludes with a reminder about Mother's Day.
Takeaways
Sitting at stoplights can be frustrating, and some people choose to ignore the rules and go through them when there is no traffic.
Podcasts have an increasing number of ad reads, which can be annoying for listeners.
American automakers, like Chevy, are struggling to compete with other brands and are facing challenges in terms of their brand identity and product offerings.
The implementation of autonomous driving technology is limited by infrastructure and legal issues, and widespread adoption may still be a long way off.
Car communication, where vehicles can talk to each other, is a possibility for the future, but it would require collaboration between different brands and technological advancements. Social media has influenced car reviews and the credibility of automotive journalists who receive perks from car manufacturers.
Current car technology, including infotainment systems, is not as advanced as smartphones.
The timeline for fully autonomous vehicles is uncertain, and the necessary infrastructure is lacking.
Luxury brands like Alpina offer unique features and appeal to those seeking exclusivity.
Mother's Day is approaching, and it's important not to forget to show appreciation for mothers.
Chapters
00:00 The Frustration of Stoplights and Rule-Breaking
02:38 The Rise of Ad Reads in Podcasts
08:12 The Struggles of American Automakers
15:14 The Limitations of Autonomous Driving
24:53 The Influence of Social Media on Car Reviews
27:16 The Challenges of Autonomous Vehicles
31:28 The Appeal of Luxury Brands like Alpina
49:17 Don't Forget Mother's Day
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Saknas det avsnitt?
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In this episode of the Pints of Polishing podcast, Marshall and Nick discuss various topics related to car care and detailing.
They start by joking about technical difficulties with their microphones and then move on to talk about buying and selling different things. They also discuss the importance of properly coating windshields and the challenges of dealing with mold in cars.
They share their thoughts on whether to coat all windows or just the windshield and discuss the issue of windshield washer fluid systems. They also talk about the benefits of using Infinite Shine for tire shine and other applications. The episode ends with a discussion about partial vs full hood PPF installations. In this conversation, Nick and Marshall discuss the importance of not overcomplicating the ceramic coating process and avoiding unnecessary speculation. They address the misconception that ceramic coating can cause damage to paint protection film (PPF) and emphasize the need for clear communication and accurate information when discussing coating options with customers.
They also touch on the cure time and water behavior of ceramic coatings, as well as their suitability for different surfaces. The conversation concludes with a discussion on the dangers of overthinking and the value of problem-solving in running a successful detailing business.
Takeaways
Coating windshields is important for visibility and hydrophobicity, and it is recommended to coat all windows, not just the windshield.
Dealing with mold in cars can be challenging and may require professional mold remediation services.
The design of windshield washer fluid systems can vary, and some systems may not effectively distribute the fluid onto the windshield.
Infinite Shine is a versatile product that can be used for tire shine and other applications, providing a matte finish and nourishment to surfaces.
Partial hood PPF installations may result in visible lines and dirt staining, while full hood installations can provide better protection and a seamless appearance. Avoid overcomplicating the ceramic coating process and stick to the intended use of the product.
Clear communication and accurate information are crucial when discussing coating options with customers.
Ceramic coatings cure quicker than people think, especially in hot temperatures.
Ceramic coatings can be applied to various surfaces, but their durability may vary.
Overthinking can lead to unnecessary complications and mistakes in the detailing business.
Problem-solving is essential for running a successful detailing business.
Chapters
00:00 Introduction and Buy/Sell
02:23 Sell Cell Phone Service in Arkansas
06:20 Expelling a Three-Year-Old from School
13:44 The Design of Windshield Washer Fluid Systems
21:55 Using Infinite Shine for Tire Shine and More
26:16 Partial vs Full Hood PPF Installations
31:08 Simplifying the Ceramic Coating Process
34:09 Clear Communication and Accurate Information
36:09 Cure Time and Water Behavior of Ceramic Coatings
46:10 The Dangers of Overthinking
49:21 The Value of Problem-Solving in the Detailing Business
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In this conversation, Marshall, Nick, and Brian discuss the concept of charging $100 an hour in the detailing business. They emphasize the importance of understanding what it truly means to charge $100 an hour and the factors affecting the hourly rate.
They also highlight the need for realistic expectations and the challenges of achieving a high hourly rate. The conversation touches on the importance of refining oneself, processes, and relationships to level up in business.
They also discuss the need to let go of certain beliefs and practices that may hinder growth. In this conversation, Nick, Brian, and Marshall discuss the importance of understanding the financial aspects of running a detailing business.
They emphasize the need to focus on making money and not getting caught up in chasing perfection. They stress the importance of knowing your numbers, including how much you make per hour and job.
They also discuss the benefits of offering 30-day terms to customers and the importance of maintaining a 40-hour workweek to avoid burning out employees. The conversation concludes with the reminder that business is tough, but with the right mindset and understanding of financials, success is possible.
Takeaways
Charging $100 an hour in the detailing business requires a realistic understanding of what it truly means and the factors that affect the actual hourly rate.
Achieving a high hourly rate requires refining oneself, processes, and relationships.
It is important to let go of beliefs and practices that may hinder growth and success in business.
Having a growth mindset and being open to learning and adapting is crucial for leveling up in business. Focus on making money and not getting caught up in chasing perfection.
Know your numbers, including how much you're making per hour and per job.
Offering 30-day terms to customers can lead to long-term relationships and increased revenue.
Maintaining a 40-hour workweek is important to avoid burning out employees.
Business is tough, but with the right mindset and understanding of financials, success is possible.
Chapters
00:00 Introduction and Neighbors
03:13 Understanding the Reality of Charging $100 an Hour in Detailing
07:52 The Importance of Refining Oneself, Processes, and Relationships
14:26 Letting Go of Beliefs and Practices that Hinder Growth
33:33 The Importance of Making Money
35:19 Chasing Perfection vs. Making Money
43:38 The Basics of Running a Business
45:21 The Importance of Consistent Income
46:47 Understanding the Math of Business
53:55 The Consequences of Ignoring Financials
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In this episode of the Pints of Polishing podcast, Marshall and Nick discuss their recent experiences and share some customer feedback. They also introduce their new product, STAK, a versatile ceramic coating.
They highlight the simplicity of the application process and the long-lasting results it provides. They emphasize that Stack is not just a water-based sealant, but a true ceramic coating.
They address common questions and concerns about the product, including its durability and the maintenance of the sprayer. Overall, they invite listeners to join the evolution of their product line and experience the benefits of STAK.
Takeaways
STAK is a versatile ceramic coating that offers simplicity in application and long-lasting results.
It is suitable for both professional detailers and car enthusiasts who want to protect their vehicles.
STAK can be used as a standalone protectant or to service existing coatings.
It reinforces weak points in coatings and provides a real level of service.
The application process is quick and easy, with no need for leveling or multiple towels.
STAK is not a water-based sealant, but a true ceramic coating with enhanced durability and hydrophobic properties.
The product comes in an 8-ounce bottle, which can cover approximately 10-15 cars of varying sizes.
The sprayer should be cleaned with warm water and APC to prevent clogging and contamination.
STAK fills a need in the market for a ceramic coating with a 6-12 month lifespan.
It offers a higher level of protection and gloss compared to water-based sealants.
STAK is part of the evolution of the hyperCLEAN product line, providing unique value to customers.
Chapters
00:00 Introduction and Updates
05:05 Nick's Experience at the Farmer's Market
13:35 Benefits of Stack for Professional Detailers
23:23 Maintaining the Sprayer and Preventing Contamination
27:38 Addressing Common Questions and Concerns about Stack
32:36 Join the Evolution with STAK: The Future of Ceramic Coatings
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The conversation revolves around the confusion and misconceptions surrounding ceramic coatings in the car care industry. We discuss the various factors contributing to the confusion, including the abundance of misinformation, misleading marketing, and the lack of education among professionals and consumers.
They emphasize the importance of being knowledgeable and transparent when discussing ceramic coatings and debunk common misconceptions. We also highlight the need for industry professionals to take responsibility and provide accurate information to help customers make informed decisions.
Takeaways
There is a lot of confusion and misinformation surrounding ceramic coatings in the car care industry.
The abundance of misleading marketing and lack of education contribute to the confusion.
Industry professionals and consumers need to be knowledgeable and transparent when discussing ceramic coatings.
Debunking common misconceptions and providing accurate information is crucial for helping customers make informed decisions.
The industry should focus on providing quality products and services rather than relying on exaggerated claims and marketing tactics.
Chapters
00:00 Introduction and Announcement of Launch
08:34 The Role of Education and Transparency in Clearing Up Misconceptions
25:20 The Problem with Constantly Shifting Trends and Claims
32:39 The Power of Shooting Straight and Providing Accurate Information
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In this conversation, Marshall and Nick discuss various topics related to car detailing and maintenance. They talk about their experiences at soccer tournaments, the emergence of battery-powered tools, the importance of maintaining tools, and the challenges of dealing with bugs and stains on car exteriors.
They also touch on the use of sandpaper and the need for clear communication with customers about potential risks and outcomes. In this conversation, Marshall and Nick discuss the importance of being upfront with customers about the limitations of their services.
They also talk about the trend of elaborate vehicle setups and the potential pitfalls of investing too much in the appearance of a vehicle. They touch on the topic of taking deposits for work and the need for clear communication and accountability. The conversation concludes with a discussion about the DIY culture and the risks involved in attempting complex tasks without the necessary expertise.
Takeaways
Maintaining tools is important for their longevity and optimal performance.
Bugs and stains on car exteriors should be addressed promptly to prevent damage to the paint.
Using sandpaper and compounds can be effective for removing scratches and stains, but it carries the risk of damaging the paint and may require professional repainting.
Clear communication with customers about potential risks and outcomes is crucial in detailing projects.
Battery-powered tools offer convenience but may not always provide the same level of ergonomics and performance as corded tools. Be upfront with customers about the limitations of your services
Investing too much in the appearance of a vehicle may not always be worth it
Clear communication and accountability are essential when taking deposits for work
DIY tasks can be risky without the necessary expertise
Chapters
00:00 Introduction and Soccer Tournament Experience
09:10 The Importance of Tool Maintenance
31:03 The Risks and Benefits of Using Sandpaper
39:02 Pros and Cons of Battery-Powered Tools
46:13 The Pitfalls of Elaborate Vehicle Setups
59:05 Taking Deposits for Work
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In this episode of the Pints and Polishing Podcast, Nick answers questions from listeners about various topics related to the car detailing industry. He discusses podcasts and YouTube channels that cover the new and used car markets, as well as the auction markets.
He also shares his thoughts on the best approach for paint correction on a vintage car, the importance of offering both basic services and ceramic coating installs in a mobile business, and the significance of special teams and plays in sports.
Nick also provides insights on washing cars too frequently, the development of new compound and polish products, and the maintenance of vented floor tiles in a shop. He concludes by addressing questions about glass coatings, uniforms for team members, and the expectations of high-end clients in a detailing shop.
Takeaways
There are limited podcasts and YouTube channels that cover the new and used car markets or the auction markets. Some recommended sources for information on the auction and used car business include Mannheim auction results, the Black Book, and industry publications.
When it comes to paint correction on a vintage car, the approach depends on the condition of the paint and the desired level of correction. A one-step process can be sufficient for most classic vehicles, but a two-step process with a rotary and wool pad may be necessary for achieving a higher level of correction.
In a mobile business, it is recommended to offer a combination of basic services, ceramic coating installs, paint protection film (PPF), and window tinting. Basic services not only generate income but also serve as an opportunity to upsell customers on higher-end services.
Special teams and plays are important in sports and can make a significant impact on the outcome of a game. They add excitement and strategic elements to the sport.
Washing a car too frequently can depend on the individual's washing process. If the process is well-executed, there is no such thing as washing a car too much. However, if there are flaws in the washing procedure, excessive washing can cause damage to the paint.
Developing new compound and polish products requires a balance between cutting power and finishing ability. Many existing products on the market either cut too heavily or too little. The goal is to create products that provide versatility and can achieve both a good cut and a fine finish.
When it comes to uniforms for team members, it is important to provide shirts and hats, but other clothing items such as pants, shorts, and shoes can be the responsibility of the employees. It is essential to be a good employer and create a positive work environment.
High-end clients value convenience and efficiency. They want their car detailing experience to be hassle-free and expect the job to be done as promised. Providing excellent customer service and handling any issues that arise are key to satisfying high-end clients.
The development of non-silica waterless rinseless products is an interesting concept, but it may require harsh chemicals to dislodge embedded contaminants. While it is possible to create such products, claying is still a reliable method for removing contamination from the paint.
The effectiveness of products claiming to eliminate the need for claying is still uncertain. While advancements in chemistry are possible, it is important to approach such claims with skepticism and consider the limitations of these products.
When hiring employees, it is crucial to be a good employer and create a positive work environment. This includes taking responsibility for mistakes, providing fair treatment, and maintaining a strong work ethic. Building a strong team requires effort and dedication from the owner.
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In this episode, Marshall and Nick discuss various topics including their recent purchases, their experiences at live events, the use of OEM and non-OEM parts in car maintenance, and the proper process for compounding and polishing.
They also touch on the importance of open-mindedness and communication in the car care community. In this conversation, Marshall and Nick discuss the importance of executing ideas in business and the value of opinions.
They emphasize the need for detailers to focus on sales and marketing, as well as being open to changing their ideas and strategies. They also highlight the significance of putting in the time and effort required for business success, and the need to find where one fits in the marketplace.
The conversation concludes with a reminder to stay adaptable and not get too attached to ideas that may not be working.
Takeaways
Marshall and Nick share their recent purchases and experiences, highlighting the enjoyment they find in simple pleasures like eating naan and drinking coffee while doing a rinseless wash on their cars.
They discuss the use of OEM and non-OEM parts in car maintenance, noting that the choice depends on factors such as the age of the car, the presence of advanced technology, and personal preferences.
The conversation also delves into the proper process for compounding and polishing, with Marshall and Nick discussing the importance of working the compound thoroughly before applying polish.
They emphasize the value of open-mindedness and communication in the car care community, encouraging people to engage in discussions and share knowledge without judgment.
Overall, the conversation highlights the diverse interests and perspectives within the car care community and the importance of finding what works best for each individual. Executing ideas is crucial for business success
Sales and marketing are essential for detailers
Being open to changing ideas and strategies is important
Putting in the time and effort is necessary for growth
Finding where one fits in the marketplace is key
Chapters
00:00 Introduction and Enjoying Simple Pleasures
08:08 OEM vs. Non-OEM Parts
15:08 The Proper Process for Compounding and Polishing
31:07 Trash, right?
44:29 Execution, execution, execution
53:11 Finding your place in the marketplace
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In this episode, Marshall and Nick discuss various car-related news and trends. They talk about the release of the new ZR1 Corvette after six years, Kia's announcement of their first truck called the Tasmanian, the decline of mini trucks in the market, the race for the fastest electric vehicle, the drop in resale value of electric cars, and the changing models of the Toyota 4Runner.
They also touch on inflation and the increasing prices of goods. In this conversation, Nick and Marshall discuss the current state of the car market, focusing on the Toyota 4Runner and the pricing and value of new vehicles. They explore the cramped interior of the 4Runner, the high price point of Toyota SUVs, and the comparison between Toyota and Lexus.
They also touch on the trend of overlanding vehicles and the misconception that many owners actually take their vehicles off-road. The conversation concludes with a discussion on why people are buying fewer new cars, including issues with redesigns, high prices, and a disconnect between car manufacturers and car enthusiasts.
Takeaways
Chevy is releasing the new ZR1 Corvette after six years, creating excitement among Corvette enthusiasts.
Kia is entering the truck market with their first truck called the Tasmanian.
The mini truck market is making a comeback, especially in Texas, where many trucks from Asian countries are now legally importable.
The race for the fastest electric vehicle is ongoing, with Porsche claiming to have the fastest EV with their new model.
The resale value of electric cars is dropping, making them a good value for used car buyers.
The Toyota 4Runner has undergone many changes and now offers nine different trim packages, confusing potential buyers.
Inflation is causing the prices of goods, including gas, to increase.
The car industry is constantly evolving, with new models and trends emerging. The Toyota 4Runner has a cramped interior and a high price point, making it less appealing to taller individuals and those seeking a more luxurious experience.
Toyota SUVs are priced similarly to Lexus models, making it more advantageous to purchase a used Lexus with low mileage for a better overall experience.
The trend of overlanding vehicles is often overhyped, as most owners do not actually take their vehicles off-road.
Car manufacturers are losing touch with car enthusiasts and are prioritizing their brand image over the needs and desires of their customers.
The high prices of new cars, coupled with issues with redesigns and a lack of significant improvements, are leading consumers to hold onto their current vehicles or seek alternatives.
Chapters
00:00 Introduction and Overview
07:26 The Race for the Fastest Electric Vehicle
16:30 The Confusing Array of Toyota 4Runner Trim Packages
32:29 Car Manufacturers Losing Touch with Car Enthusiasts
39:10 The High Prices and Lack of Significant Improvements in New Cars
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In this episode, Marshall and Nick discuss various topics related to the detailing business. They talk about the importance of building relationships, maintaining good vendor relationships, and the value of networking.
They also discuss the need for regular car maintenance and cleaning, both on the exterior and interior. The conversation touches on the challenges and scams in the industry, such as theft and fraudulent marketing practices. They also share their experiences with different beers and restaurants they visited.
The episode concludes with discussions on license plate jokes, water filtration systems, and dealing with unpleasant smells in cars. In this conversation, Nick and Marshall discuss the challenges and misconceptions surrounding resin systems and water treatment, as well as the spread of misinformation in the detailing industry.
They emphasize the importance of perspective and education in combating false claims and miseducation. They also address the idea of map pricing and its applicability in the ceramic coating industry. Overall, they highlight the need for accurate information and trusted sources in order to make informed decisions in the car care market.
Takeaways
Building relationships and maintaining good vendor relationships are crucial in the detailing business.
Regular car maintenance and cleaning, both on the exterior and interior, are important for a better car experience.
The industry faces challenges such as theft and fraudulent marketing practices.
Exploring different beers and restaurants can be enjoyable.
Using a reliable water filtration system is recommended to avoid issues with water quality.
Unpleasant smells in cars can be addressed with proper cleaning and the use of appropriate products. Resin systems for water treatment can be challenging and require regular maintenance.
Misinformation is prevalent in the detailing industry, and it is important to seek accurate information from trusted sources.
The spread of misinformation is a pandemic in itself, and it is crucial to be cautious of false claims and miseducation.
Map pricing may not be applicable in the ceramic coating industry due to the wide range of products and competition.
Having perspective and understanding the business landscape is essential in making informed decisions.
It is important to avoid talking about things you don't know about and to seek knowledge and education from industry experts.
Chapters
00:00 Introduction and Buy and Sell
02:15 The Importance of Building Relationships
08:04 Regular Car Maintenance and Cleaning
13:58 Exploring Different Beers and Restaurants
21:24 Using Reliable Water Filtration Systems
25:02 Addressing Unpleasant Smells in Cars
29:17 Challenges and Maintenance of Resin Systems
31:13 The Spread of Misinformation in the Detailing Industry
39:40 The Ineffectiveness of Map Pricing in the Ceramic Coating Industry
42:40 The Importance of Perspective and Education
48:38 Avoiding False Claims and Miseducation
56:26 Seeking Knowledge and Education from Industry Experts
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The conversation explores the generational shift in car care and the influence of the internet on the industry. It discusses the fear and negativity that some detailers use to push others away and maintain their position. The conversation also highlights the importance of seeking enjoyment and spending free time wisely. It warns against misinformation and the dangers of acting like a know-it-all in the industry. In this conversation, Marshall, Nick, and Brian discuss various themes related to the detailing industry. They explore the desire to belong and the value of sharing opinions. They also discuss the difference between professionals and prosumers, as well as the definition of high-level detailing. The conversation touches on the importance of business ownership and the lack of trust in online detailing communities. They also highlight the opportunity to buy into the detailing industry and the simplicity of selling products. The conversation concludes with a discussion on the fun and fulfillment of selling products and the importance of seizing opportunities.
Takeaways
The car care industry is experiencing a generational shift, with more people caring about cleaning cars and passing down car care knowledge to future generations.
The internet has played a significant role in the growth of the car care industry, with billions of views on detailing-related content on platforms like YouTube and TikTok.
Some detailers use fear and negativity to push others away and maintain their position in the industry, but it is important to take information with a grain of salt and be cautious of misinformation.
It is crucial to spend free time wisely and seek enjoyment in activities like car care, which can be easily done and learned through online resources.
Acting like a know-it-all and spreading misinformation can be detrimental to the industry, and it is important to approach discussions with an open mind and willingness to learn. The detailing industry attracts individuals who desire to belong and be a part of something.
Sharing opinions and engaging in online communities is valuable, but it's important to discern reliable information.
There is a difference between professionals and prosumers in the detailing industry.
High-level detailing can be defined differently based on individual goals and aspirations.
Success in detailing requires a combination of skill, effort, and a willingness to grow.
The internet can be a challenging place to find trustworthy information, and caution is necessary when buying into the industry.
Selling products can be a simple and profitable addition to a detailing business.
Seizing opportunities and taking action is crucial for success in the detailing industry.
Chapters
00:00 Introduction and Springtime
02:15 Generational Shift in Car Care
04:07 Stuck in Old Ways
05:38 Car Ownership and Generational Influence
07:09 Internet and Car Care Content
08:01 Industry Growth and Statistics
09:10 Fear and Negativity in the Industry
11:20 Anxiety and Know-It-All Mentality
16:38 Seeking Enjoyment and Free Time
20:31 Intimidation and Justification
23:01 Fear of Losing Business and Being the Smartest
24:24 Fear, Negativity, and Keyboard Warriors
25:37 Misinformation and Acting Like a Know-It-All
30:29 The Desire to Belong
31:56 The Value of Sharing Opinions
33:17 The Difference Between Professionals and Prosumers
36:06 Defining High-Level Detailing
38:32 The Definition of Success
39:31 The Desire for Growth
42:08 The Importance of Business Ownership
44:06 The Lack of Trust in Online Detailing Communities
47:07 The Challenge of Finding Reliable Information
49:41 The Opportunity to Buy into the Detailing Industry
52:16 The Simplicity of Selling Products
55:48 The Caution of Buying into the Industry
58:18 The Fun and Fulfillment of Selling Products
01:03:41 The Importance of Seizing Opportunities
01:04:16 Preparing for Success
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In this episode, Marshall and Nick discuss various topics related to the detailing industry and car enthusiasts. They start by talking about their favorite video games and how detailing has become a science or a "bro science".
They then share a story about a neighbor with a loud exhaust and how it affects his daily life. The conversation shifts to truck and camper enthusiasts and the dedication they have to matching their vehicles.
They also discuss the challenges of pricing in the detailing industry and the importance of knowing your costs. The episode concludes with a discussion about highway patrol and speeding.
In this conversation, Marshall and Nick discuss the practice of pulling over on the highway and the safety concerns associated with it. They also talk about the inefficiency of this practice and the need for a better approach. The conversation then shifts to the misconceptions about police officers and their job requirements.
They also discuss the condition of low mileage vehicles and the importance of understanding different paint systems. The conversation concludes with a focus on preservation and the belief systems in the detailing industry.
Takeaways
Detailing has become a science, and it is now highly regarded in the automotive industry.
Truck and camper enthusiasts often go to great lengths to match their vehicles and create a cohesive look.
Pricing in the detailing industry can be subjective and dependent on various factors, such as location and individual circumstances.
It is important for detailers to know their costs and consider their profit margins when setting prices.
Highway patrol officers should consider pulling over vehicles in a safe location to avoid causing traffic congestion. Pulling over on the highway can be dangerous and inefficient, and there should be a better approach to traffic stops.
There are misconceptions about police officers and their job requirements, and it is important to understand the challenges they face.
Low mileage vehicles may not always be in great condition, and it is important to assess each vehicle individually.
Certifications and belief systems in the detailing industry can sometimes lead to unnecessary and damaging practices.
Preservation should be a priority in detailing, and it is important to consider the long-term ownership of vehicles.
Chapters
00:00 Introduction and Buying Detailing
01:10 Exhaust Noise Complaints
04:14 Easter Sunday Travel Plans
05:36 Discussion on Pricing in the Detailing Industry
27:36 The Challenges of Giving Pricing Advice
31:25 The Dilemma of Raising Prices
33:29 Highway Patrol and Speeding
37:27 Pulling Over on the Highway
38:17 Safety Concerns and Efficiency
39:14 Quotas and Inefficiency
40:42 Misconceptions about Police Officers
42:33 Low Mileage Vehicles
43:40 The Condition of a Brand New Vehicle
44:26 Certifications and Belief Systems
46:08 Understanding Toyota Paint Systems
48:14 Preservation and Long-Term Ownership
52:16 Lack of Knowledge in the Detailing Industry
57:00 Car Ownership Trends
58:14 Observing Cars in Parking Lots
59:48 Uneducated Detailers
01:03:02 Doing Things for the Sake of Doing Them
01:06:29 Belief Systems in the Detailing Industry
01:09:13 The Thermostat Analogy
01:12:28 Appreciating the Car and Preserving the Paint
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In this episode, Marshall and Nick discuss convertible cars and their opinions on them. They also talk about the aging of plastics in cars and how to replace or restore them.
The conversation then shifts to spring cleaning for cars and the importance of considering plastics when buying a used vehicle. They also discuss protecting plastics with ceramic coating and negotiating deals when replacing them.
The episode concludes with a discussion on cars that got away and spring cleaning tips and recommendations. In this conversation, Nick and Marshall discuss various topics related to cars and car care. They talk about the importance of using quality gasoline and the individual preferences for exhaust sounds.
They also discuss the process of rinseless washing and the debate between using a sponge or a towel. The conversation touches on the need for a revolution in car care and the power of consumer behavior in influencing manufacturers.
Overall, the conversation emphasizes the joy of taking care of your vehicle and the importance of finding the right balance between customization and regret.
Takeaways
Convertible cars have varying opinions on their aesthetics and suitability for different car models.
Plastics in cars can age poorly, and it is important to consider their condition when buying a used vehicle.
Ceramic coating can be used to protect and restore plastics in cars.
Spring cleaning for cars involves deep cleaning and detailing, focusing on cracks, crevices, and underbody.
Choosing the right gas and using fuel stabilizers can help maintain the performance of your car. Using quality gasoline can help maintain the performance and longevity of a car.
Exhaust sound preferences are highly individual, and what sounds good to one person may not sound good to another.
Rinseless washing can be an effective and efficient way to clean a car, and using a towel instead of a sponge can help prevent reintroducing dirt to the car.
Consumer behavior has the power to influence manufacturers and bring about changes in the car care industry.
Taking care of your vehicle can bring joy and satisfaction, and finding the right balance between customization and regret is important.
Chapters
00:00 Introduction and Discussion on Convertible Cars
01:56 Opinions on Convertible Cars
03:05 Plastics in Cars and Aging
04:20 Replacing and Restoring Plastics
05:45 Spring Cleaning for Cars
06:42 Considering Plastics when Buying a Used Vehicle
07:06 Protecting Plastics with Ceramic Coating
08:16 Replacing Plastics and Negotiating Deals
09:15 Restoring Plastics with Dye and Ceramic Coating
10:55 Factors to Consider when Buying a Car
11:41 Plastics in Cars and Manufacturing Process
13:07 Plastics in Different Car Models
14:21 Cars That Got Away and Cars to Buy
15:45 Spring Cleaning and Detailing Cars
19:48 Fuel Treatments and Recommendations
20:23 Choosing the Right Gas for Your Car
20:35 The Importance of Quality Gasoline
21:19 Different Preferences for Exhaust Sounds
22:18 Individuality in Exhaust Sound Preferences
25:09 The Impact of Exhaust Sound on Driving Experience
26:26 Different Preferences for Mercedes and Porsche Exhaust Sounds
27:47 Specifying Cars for Customers
29:59 Balancing Customization and Regret
31:37 The Process of Rinseless Washing
32:07 Sponge vs Towel in Rinseless Washing
36:47 The Need for a Revolution in Car Care
41:01 The Power of Consumer Behavior in Influencing Manufacturers
45:22 The Joy of Taking Care of Your Vehicle
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In this episode, Marshall and Nick discuss various topics including car talk, Mark Coleman's heroic act, the importance of road trips, the top selling vehicles in the US, and dealerships offering ceramic coatings.
In this conversation, Marshall and Nick discuss the importance of building a network in the detailing industry. They emphasize the value of collaborating with other service providers and the benefits of having connections in the industry.
They also highlight the characteristics of successful business people, including direct communication and a willingness to learn from others. They caution against being a know-it-all and stress the importance of being a good person to be in business with.
Overall, they emphasize the importance of building genuine relationships and being curious and open to learning in order to grow a successful network.
Takeaways
Car talk and interactions with car enthusiasts can be a fun and enjoyable experience.
Road trips are important for mental well-being and provide an opportunity to unplug and relax.
Trucks continue to be the top-selling vehicles in the US, with Ram, Silverado, and Ford trucks leading the way.
Dealerships offering ceramic coatings may not always provide the highest quality products and services. Building a network is crucial in the detailing industry as it allows for collaboration and growth opportunities.
Successful business people often have direct communication styles and a willingness to learn from others.
Being a good person to be in business with and building genuine relationships are key factors in networking.
Curiosity and a willingness to learn from others are important qualities for networking success.
Chapters
00:00 Introduction and Car Talk
03:02 Mark Coleman's Heroic Act
04:03 The Importance of Road Trips
09:12 Top Selling Vehicles in the US
13:06 Dealerships and Ceramic Coatings
36:34 Educating Customers about Dealerships
37:32 The Growth Potential in the Detailing Industry
38:09 Collaboration with Other Service Providers
39:29 The Role of PDR (Paintless Dent Repair) in Detailing
40:38 The Value of Having a PDR Connection
41:31 Building a Network of Successful Business People
44:05 The Characteristics of Successful Business People
45:21 The Importance of Direct Communication in Networking
47:02 The Perception of Blunt Speaking in Successful Business People
48:00 The Benefits of Direct Communication in Business
51:43 The Role of Bluntness in Networking
53:36 The Importance of Building Genuine Relationships in Networking
56:45 The Value of Being a Good Person to Be in Business With
58:05 Building a Network Through Customers and Events
01:03:05 The Inhibitors of Network Growth
01:09:54 The Pitfalls of Trying to Be the Top Dog in a Network
01:11:00 The Importance of Being Curious and Learning in a Network
01:13:28 The Value of Giving and Not Always Taking in a Network
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In this episode, Marshall and Nick discuss the benefits and applications of a two-year ceramic coating called DOS. They explore the specific people groups that benefit from a two-year coating, such as college students and truck owners who rotate their vehicles every few years.
They also compare DOS to three-year coatings and discuss the ease of application and maintenance for DOS. The importance of proper polishing and correction before applying DOS is emphasized, as well as the need for regular care and maintenance to keep the coating looking its best.
The episode concludes with a reminder of the dependability and convenience of DOS for car enthusiasts and professionals alike.
Chapters
00:00 Introduction and Background
00:56 Who Benefits from a Two-Year Coating?
03:00 Comparison with Three-Year Coatings
04:25 Application Process and Ease of Use
05:23 Polishing and Correction Before Applying Dose
06:22 Maintenance and Regular Care for Dose
09:23 Benefits for Mobile Detailers and Enthusiasts
10:20 Importance of Shade and Application Precautions
13:07 Application Technique and Amount of Product
16:10 Polishing Over Dose and Abrasion
21:46 Using Slick and Spray Coat for Maintenance
25:21 Trade-Offs and Strength Attributes of Dose
28:26 Dependability and Regular Care for Valued Vehicles
29:11 Conclusion
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In this episode, Marshall and Nick discuss various topics related to car enthusiasts, vehicle customization, car care, and the detailing industry.
They share their experiences with different car styles and preferences, the practicality of rinseless and waterless washing, the challenges and benefits of electric vehicles, and the importance of using neutral scents in interior cleaning.
They also highlight the value of Revive in allergy-friendly detailing and address the misunderstandings and conspiracy theories in the detailing community. In this conversation, Nick and Marshall discuss the importance of using quality car care products and the challenges of using ineffective products. They emphasize the trade-offs in detailing products and the need for effective detailing sprays.
They also discuss the dangers of using ineffective products on tinted windows and the importance of proper tool usage. The conversation highlights the relationship between quality and cost in car care and the scarcity mindset that can hinder progress.
They also explore the integration of business and personal life and the difference between being nice and being good. The conversation concludes with a discussion on the importance of authenticity in business and personal life and the importance of being good to customers.
Chapters
00:00 Introduction and Landshark Beer
01:08 Appreciating Cars and Vehicle Customization
03:20 The Importance of Teaching Car Care to Young Drivers
04:27 The Joy of Seeing People Take Care of Their Cars
05:38 Appreciating Different Car Tastes and Styles
06:47 The Quirky Car Choices People Make
07:58 The Excitement of Spotting Car Enthusiasts in the Wild
08:55 The Passion of Corvette Owners
09:24 The Fascination with Vehicle Accessories
10:04 The Practicality of Rinseless and Waterless Washing
11:16 The Limitations of Rinseless and Waterless Washing
12:45 The Importance of Proper Interior Cleaning
13:18 Enjoying the Community and Appreciating Local Delicacies
14:16 The Quirkiness of Car Enthusiasts and Their Preferences
15:49 The Controversy of Valve Stem Covers
18:29 The Benefits and Limitations of Using a Tint Keg for Rinseless Washing
19:05 The Practicality of Rinseless and Waterless Washing
20:31 The Challenges of Electric Vehicles for Dodge
23:11 The Importance of Neutral Scents in Interior Cleaning
27:05 The Value of Revive in Allergy-Friendly Detailing
28:04 The Challenges of Dodge's Decision to Go Electric
29:04 The Benefits of Revive in Allergy-Friendly Detailing
30:26 The Importance of Neutral Scents in Interior Cleaning
34:38 The Misunderstandings and Conspiracy Theories in Detailing
36:40 The Importance of Quality Car Care Products
38:10 The Challenges of Using Different Detailing Products
39:32 The Trade-Offs in Detailing Products
41:38 The Need for Effective Detailing Sprays
42:07 The Dangers of Using Ineffective Products
44:16 The Importance of Proper Tool Usage
47:48 The Relationship Between Quality and Cost
49:17 The Scarcity Mindset in Detailing
52:36 The Importance of Quality Pads and Glues
56:41 The Integration of Business and Personal Life
58:09 The Difference Between Nice and Good
01:03:26 The Challenges of Being Good
01:06:38 The Importance of Authenticity in Business and Personal Life
01:14:12 The Difference Between Nice and Good in Customer Service
01:17:43 The Importance of Being Good to Customers
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In this episode, Nick answers various questions related to ceramic coatings, manufacturing, advertising, business growth, and more. He provides insights on prepping for recoding UNO, manufacturing and bottling in Tulsa, and the benefits of using flexible coatings.
Nick also shares his thoughts on advertising on social media, turning customers into monthly maintenance customers, and the challenges of working on show cars. He discusses the differences between glass coatings and paint coatings, the importance of documenting processes for employees, and the potential for business seminars and events. The episode concludes with Nick's perspective on IDA certification and the value it offers to detailers.
Takeaways
Flexible coatings like UNO provide options for recoding without extensive prep work.
HyperClean products are manufactured and bottled in Tulsa, with a focus on controlling product development.
Advertising on social media platforms is recommended for new businesses.
Efficiency and organization are key when building a one-bay detail space.
IDA certification can be beneficial for detailers, but it depends on individual goals and preferences.
Chapters
00:00 Introduction
00:53 Prepping for Recoding UNO
03:43 Controlling Product Development
05:07 Advertising on Social Media
06:03 Lead Funnel vs. Vehicle Wrap for Advertising
07:12 Choosing a Point of Sale System
07:52 HyperClean Warranty Platform
08:46 Ideal Chemicals for Release
10:10 Turning Customers into Monthly Maintenance Customers
12:45 Joining HyperClean and Chemical Manufacturing
14:10 Most Memorable Business Decision
16:29 Ceramic Coatings in Body Shop Setting
22:34 Dealing with High Humidity
24:24 New Dodge Chargers and Dustin's Retirement
27:12 Using UNO, DOS, and TRE on Glass
29:27 Documenting Processes for Employees
32:46 Business Seminars and Events
35:44 Building a One-Bay Detail Space
38:47 Getting IDA Certified in a Small Town
41:17 The Value of the IDA
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This is a fun episode on an $8k broken side window on a car plus some talk about how to grow as a leader.
In this episode, Marshall and Nick discuss various topics including grilling steaks, different approaches to seasoning steaks, different techniques in car detailing, dealing with negative comments on content creation, whiskey and distilleries, car flops and failures, and the challenges with electric vehicle infrastructure. In this conversation, Nick and Marshall discuss the challenges of hiring and leading a team in the detailing industry.
They emphasize the importance of finding the right balance between being understanding and holding team members accountable. They also highlight the need for clear procedures and documentation to ensure consistency and efficiency in the business.
The conversation delves into the development of leadership skills and the pitfalls of being a know-it-all leader. Lastly, they touch on the topic of fair compensation for team members and the need for open-mindedness in business.
Takeaways
Experiment with different techniques and seasonings when grilling steaks to find your preferred method.
Don't let negative comments discourage you from creating content. Learn to laugh them off and focus on the positive feedback.
Infrastructure plays a crucial role in the success of new technologies, such as electric and hydrogen vehicles.
Convenience is an important aspect of infrastructure, as seen in the popularity of gas stations and stores like Buc-ee's.
The automotive industry has seen its fair share of car flops and failures, highlighting the importance of market research and understanding consumer preferences. Finding the right balance between understanding and accountability is crucial when leading a team.
Clear procedures and documentation are essential for consistency and efficiency in the business.
Developing leadership skills requires open-mindedness and a willingness to learn from others.
Fair compensation for team members is important for employee satisfaction and retention.
Being a know-it-all leader can hinder business growth and success.
Chapters
00:00 Introduction and Car Care Products
01:09 Discussion on Weather and Grilling Steaks
05:49 Different Techniques in Car Detailing
08:39 Dealing with Negative Comments on Content Creation
10:27 Discussion on Whiskey and Distilleries
12:41 Conversation about Car Flops and Failures
25:13 Importance of Convenience in Infrastructure
26:17 Challenges with Electric Vehicle Infrastructure
27:16 The Challenges of Hiring and Leading a Team
34:21 Dealing with Underperforming Team Members
37:10 The Importance of Proper Procedures and Documentation
43:18 Developing Leadership Skills
50:46 Finding the Right Balance in Paying Team Members
58:02 The Pitfalls of Being a Know-It-All Leader
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Welcome to the podcast! Marshall, Nick, and Brian have a fun conversation about the car care world.
The conversation explores the concept of snake oil in the detailing industry and the tendency for some detailers to overpromise and underdeliver. It discusses the importance of personal responsibility and the need for detailers to be honest and transparent with their customers.
The conversation also highlights the fear of upsetting customers and the ethical considerations of running a business. Additionally, it emphasizes the abundance of opportunities in the current economy and the need for detailers to take advantage of them. In this conversation, Brian, Marshall, and Nick discuss various topics related to the detailing industry.
They talk about staying open in cold weather, the thriving service industry, starting small and making money, taking advice and avoiding mistakes, the fear of missing out, the importance of tried and true methods, focusing on the basics and building relationships, the value of small service, the power of car washes, avoiding distractions and focusing on what works, and sharing success stories and learning from others.
Takeaways
Detailers should avoid overpromising and underdelivering to their customers. Personal responsibility is important in the detailing industry. Detailers should be honest and transparent with their customers. The fear of upsetting customers should not compromise the quality of service. There are abundant opportunities in the current economy for detailers to succeed. The detailing industry can thrive even in cold weather by hustling and advertising heavily during the winter months. Starting small and focusing on making money through basic services can lead to success and financial stability. It is important to listen to advice from experienced professionals and avoid the temptation to constantly chase new trends or products. Overcoming the fear of missing out requires understanding that success comes from mastering the basics and building strong relationships. Sharing success stories and learning from others in the industry can provide valuable insights and inspiration.Chapters
00:00 Introduction and Welcome
01:00 Discussion about Drinks
04:08 Snake Oil in the Detailing Industry
06:44Overpromising and Underdelivering
08:17The Importance of Personal Responsibility
10:11The Dangers of Overselling
12:23The Insecurity of Detailers
13:18The Fear of Upsetting Customers
15:39The Longevity of Coatings
19:43The Importance of Honesty and Customer Experience
21:00The Ethics of Business
22:18The Easier Chance to Make Money
28:28The Cost of Detailing Chemicals
31:07The Desire to Get Rich Quick
33:28The Abundance of Options
34:22The Easier Economy and Opportunities
35:44Staying Open in Cold Weather
38:24The Service Industry is Thriving
40:26Starting Small and Making Money
42:23Taking Advice and Avoiding Mistakes
44:29The Fear of Missing Out
46:46The Importance of Tried and True Methods
50:32Overcoming the Fear of Missing Out
53:26Focus on the Basics and Building Relationships
56:12The Value of Small Service
58:38The Power of Car Washes
01:02:38Avoiding Distractions and Focusing on What Works
01:08:08Sharing Success Stories and Learning from Others
01:11:48Overcoming the Fear of Missing Out
- Visa fler
