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On this week's episode of Optometrists Building Empires, host, Ankit Patel, had the pleasure of speaking with Dr. Jake Letourneau and his COO, Rob Heileman. With years of experience and a shared competitive spirit, Dr. Letourneau and Rob reveal the secrets to their successful partnership and continuous growth in the optometry field. From adapting innovative business practices to maintaining high standards in patient care, their journey is both inspiring and educational. If you want to learn more about persistently pursuing excellence and navigating the challenges of expanding an eye care empire, this episode is for you!
Takeaways:
Having a clear vision and the humility to recognize your strengths and weaknesses are essential. It's about learning continuously and seeking advice from industry experts to refine that vision and drive the business forward.Embracing a competitive spirit helps in striving for constant improvement. It's not about outdoing others but about pushing yourself and your team to be better than you were yesterday.Building a team with strong leadership and fostering genuine relationships are critical. This includes being transparent, explaining the "why" behind actions, and empowering the team to contribute to the mission.Innovations like the four-day workweek can significantly enhance employee satisfaction and recruitment by creating a better work-life balance, without negatively impacting business performance.Developing subclinics or specialized services that don't rely on insurance can drive growth and improve patient care. Identifying and pursuing these niches can set a practice apart in a competitive market.Addressing staffing issues through innovative employment models and focusing on non-insurance-based revenue streams help navigate common challenges in the healthcare sector.Quote of the Show:
“ If we're going to accomplish this goal, we've got to take the chance. No, we can't afford it, but maybe we can't afford not to.” - Jake LetourneauLinks:
Website: https://www.eyecarelawrence.com/ Rob’s Email: [email protected]Ways to Tune In:
Spotify: https://open.spotify.com/show/5w1H9BBwRXvBSSkexePYxG Apple Podcasts: https://podcasts.apple.com/us/podcast/optometrists-building-empires/id1762685070 Amazon Music: https://music.amazon.com/podcasts/689a039b-54ce-4f04-b641-66d8640d93d0 Podchaser: https://www.podchaser.com/podcasts/optometrists-building-empires-5812208 -
On this week’s episode of Optometrists Building Empires, host, Ankit Patel, had the pleasure of sitting down with Dr. Ryan Powell, an accomplished optometrist and CEO of Vision Source Eye Care. Dr. Powell's journey spans from becoming a Key Opinion Leader in the industry to expanding his practice across multiple locations while maintaining a deep commitment to patient care and community relationships. Tune in to hear insights on managing growth, the importance of relationships, and lessons learned from years of dedication to the field. Whether you're an aspiring optometrist or a seasoned professional, this episode offers valuable takeaways for everyone.
Takeaways:
Leverage relationships for growth. Leaders should invest time in developing relationships with peers, mentors, and industry associations. It can be beneficial to actively participate in industry groups for growth and learning opportunities.Blend different approaches such as conservative moves with higher-risk entrepreneurial ideas. Leaders should balance cautious decision-making with calculated risks to innovate and grow.Focus on customer relationships. It is important to build and maintain trust with patients. Leaders should ensure their teams prioritize customer relationships and deliver personalized, trust-building interactions.Adopt modern conveniences. While maintaining traditional connections, adopting modern technologies like appointment reminders via text can enhance customer experience.Refine existing operations: Owners should focus on optimizing their practices by evaluating and enhancing current operations for efficiency and growth before expanding.Consider when to have difficult conversations. Leaders should not shy away from having hard conversations and should choose the right moments for maximum impact and minimal disruption.Emphasize continuous improvement. Leaders should foster a culture of continuous improvement within their teams, encouraging regular evaluation, feedback, and enhancements.Quote of the Show:
“Trust is a huge word in our profession.” - Ryan PowellLinks:
LinkedIn: https://www.linkedin.com/in/ryan-powell-982bb514b/ Company website: https://vseyecare.com/ Twitter: https://x.com/icarethoughts4u Email: [email protected]: 8166689838Ways to Tune In:
Spotify: https://open.spotify.com/show/5w1H9BBwRXvBSSkexePYxG Apple Podcasts: https://podcasts.apple.com/us/podcast/optometrists-building-empires/id1762685070 Amazon Music: https://music.amazon.com/podcasts/689a039b-54ce-4f04-b641-66d8640d93d0 Podchaser: https://www.podchaser.com/podcasts/optometrists-building-empires-5812208 -
Saknas det avsnitt?
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Take your optometry practice to the next level with powerful insights about how to specialize and grow in this fascinating field from Dr. Kauser Sharieff. Dr. Sharieff is one of only 1,200 optometrists certified by the American Board of Optometry and is a fellow in both the College of Optometrists in Vision Development and the Neuro-Optometric Rehabilitation Association. You will learn about the importance of continuous learning, building a referral-based practice, and managing multiple locations effectively. Get motivated to develop a thriving practice that not only excels in patient care but also in innovative optometric solutions.
Takeaways:
Emphasize specialization. Identify and deeply specialize in your niche to create a unique and sought-after expertise within your industry.Commit to Excellence. Always strive for excellence in your work. Thoroughness and dedication will lead to superior outcomes and valuable referrals.Build Strategic Partnerships. Form and nurture strategic partnerships and networks to facilitate business growth and open new opportunities.Leverage Support Systems. Utilize the expertise and support of family members or trusted partners who can contribute valuable skills to your business operations.Prioritize Continuous Education. Invest in ongoing education and professional development to stay ahead of industry trends and build confidence in your expertise.Actively seek networking opportunities, engage with other professionals, and build a referral base to grow your business.Cultivate a Thirst for Knowledge. Maintain a lifelong learning mindset and foster a culture of continuous improvement and curiosity within your team.Quote of the Show:
“Knowledge is not anyone's property. It's yours to seek” - Kauser SharieffLinks:
LinkedIn: https://www.linkedin.com/in/kauser-sharieff-od-fcovd-fnora-68845817/ Company website: https://visionperformanceoc.com/ Email: [email protected]Ways to Tune In:
Spotify: https://open.spotify.com/show/5w1H9BBwRXvBSSkexePYxG Apple Podcasts: https://podcasts.apple.com/us/podcast/optometrists-building-empires/id1762685070 Amazon Music: https://music.amazon.com/podcasts/689a039b-54ce-4f04-b641-66d8640d93d0 Podchaser: https://www.podchaser.com/podcasts/optometrists-building-empires-5812208 -
On this special year-end episode of Optometrists Building Empires, host Ankit Patel takes us on a journey through the most impactful lessons shared by top practice owners and industry leaders over the past year. From detachment and delegation to building the right team, optimizing hiring processes, and embracing technology, this episode consolidates invaluable insights to help you elevate your practice. If you're ready to reflect, strategize, and step into the new year with fresh inspiration, this episode is for you!
Takeaways:
Delegate, systematize, and develop your team. Create SOPs, use checklists, and invest in team training to free up your time and multiply your impact.Build a complementary team. Assess your strengths and weaknesses, then hire strategically to fill gaps in operations, marketing, or other areas.Upgrade your hiring process. Use working interviews and scenario-based questions to identify candidates with growth mindsets and strong problem-solving skills.Embrace outsourcing and technology. Outsource non-clinical tasks and adopt technology like EHR upgrades or communication platforms to streamline operations and improve patient outcomes.Align mission and culture. Define your practice’s mission, communicate it regularly, and foster a positive workplace culture through staff recognition and shared values.Links:
Ankit’s LinkedIn: https://www.linkedin.com/in/ankitpatelcvc/ My Business Care Team: https://mybcat.com/ Optometrists Building Empire’s LinkedIn: https://www.linkedin.com/company/optometrists-building-empires/Ways to Tune In:
Spotify: https://open.spotify.com/show/5w1H9BBwRXvBSSkexePYxG Apple Podcasts: https://podcasts.apple.com/us/podcast/optometrists-building-empires/id1762685070 Amazon Music: https://music.amazon.com/podcasts/689a039b-54ce-4f04-b641-66d8640d93d0 Podchaser: https://www.podchaser.com/podcasts/optometrists-building-empires-5812208 -
On this week’s episode of Optometrists Building Empires, host Ankit Patel sits down with Thanh Mai, Co-Founder of Insight Vision Center Optometry and Partner at Optometry Corner and Eyecon Optometry. He is a trailblazing optometrist whose expertise in vision therapy, myopia management, and scleral contact lenses has set him apart in the field. Thanh shares his inspiring journey of carving out a thriving niche practice that excels in all three specialties, offering invaluable insights on growth and specialization. Whether you're exploring your own niche in optometry or simply love hearing about transformative success stories, this episode is packed with inspiration.
Takeaways:
Focus on specialization. Identify and concentrate on niche areas within your field. Specialization can set you apart from competitors and allow you to provide exceptional services.Be prepared to handle a variety of cases daily. Ensure that your team is flexible and skilled in multiple specializations to manage diverse patient needs effectively.Invest in building a strong, capable team. Your growth isn't just about increasing the number of staff, but bringing in skilled professionals who can contribute to your specialized services.It’s not about the volume of basic services, like selling glasses in this context, but about the quality and specialization of services offered. This approach can drive your business forward. Use your specialized niche to expand into new locations. Maintain the quality and integrity of your specialties as you scale to ensure consistent service excellence.Implement systems and processes that support your specialized services. Continuous improvement and adherence to specialized practices can propel your business growth effectively.Quote of the Show:
“So there's right people, and then there's right seats. Are they on the bus and what seat should they be on the bus?” - Thanh MaiLinks:
LinkedIn: https://www.linkedin.com/in/thanhmai2012/ Company website: https://www.insightvisionoc.com/thanh-mai/ Email: [email protected] Facebook: https://www.facebook.com/thanh.mai.186Ways to Tune In:
Spotify: https://open.spotify.com/show/5w1H9BBwRXvBSSkexePYxG Apple Podcasts: https://podcasts.apple.com/us/podcast/optometrists-building-empires/id1762685070 Amazon Music: https://music.amazon.com/podcasts/689a039b-54ce-4f04-b641-66d8640d93d0 Podchaser: https://www.podchaser.com/podcasts/optometrists-building-empires-5812208 YouTube: https://youtu.be/oYJp_hfj5qATransistor: https://buildingempires.live/episodes/building-a-legacy-in-eye-care-dan-schott-optometrists-building-empires-episode-017
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Take your optometry practice to the next level with invaluable insights about personal finance and business growth for optometrists. This week’s guest is Dr. Aaron Neufeld, Owner and Optometrist at Los Altos Optometric Group and Pacific Eye Care, and Co-founder and Chief Operating Officer of ODs on Finance. In this episode, you will discover practical business strategies, gain confidence in financial management, and smash common misconceptions about practice ownership. Get motivated to expand your horizons, whether it's scaling your current practice or acquiring new ones, all while maintaining a healthy work-life balance.
Takeaways:
Delegate and trust your team. Learn to step back from daily operations to focus on strategic growth. Entrust responsibilities to competent team members.Understand individual needs. Recognize that different employees have different needs. Offer flexibility, such as allowing staff to customize their schedules to improve work-life balance.Strategize for business growth. In densely populated areas, consider acquiring existing practices rather than starting new ones. Look for opportunities with retiring doctors or practices with room for improvement.Continuously improve and learn. Regularly monitor and measure key performance indicators. Use this data to make informed decisions and continuously refine your business processes.Maintain a vision for growth. Define ambitious, yet attainable goals for expanding your business. For example, plan the number of new locations you aim to acquire and outline the steps to achieve this.Quote of the Show:
“If you're not running the business, if you're just being a doctor, then you're not going to be able to grow that business.” - Aaron NeufeldLinks:
Od’s On Finance Facebook: https://www.facebook.com/groups/ODsonFinance/ LinkedIn: https://www.linkedin.com/in/aaronneufeld/ OD’s On Finance: https://odsonfinance.com/ Los Altos Eyes: https://www.losaltoseyes.com/index.html The Optometrist's Guide to Financial Freedom: https://www.amazon.com/Optometrists-Guide-Financial-Freedom-ebook/dp/B07X8YWNR7 Email: [email protected]Ways to Tune In:
Spotify: https://open.spotify.com/show/5w1H9BBwRXvBSSkexePYxG Apple Podcasts: https://podcasts.apple.com/us/podcast/optometrists-building-empires/id1762685070 Amazon Music: https://music.amazon.com/podcasts/689a039b-54ce-4f04-b641-66d8640d93d0 Podchaser: https://www.podchaser.com/podcasts/optometrists-building-empires-5812208 -
On this week’s episode of Optometrists Building Empires, host, Ankit Patel, had the honor of talking to Dr. Dan Schott, a third-generation optometrist committed to providing exceptional eye care and continuing his family's legacy. Discover how nurturing a generational business, focusing on community needs, and adapting to changes in healthcare have shaped Dr. Schott's journey. If you're curious about evolving in the optometry field or just love a good success story, this episode is for you! Now, without further ado, let's welcome Dr. Dan Schott.
Takeaways:
Continuously assess and address the evolving needs of the communities you serve. Stay engaged with the community to understand their changing requirements. Be adaptable in your business practices to navigate challenges such as staffing changes and fluctuating workloads. Be prepared to restructure or downsize if necessary to maintain operational efficiency.Clearly communicate the value of your services, particularly those that may not be covered by insurance, to ensure patients understand their importance. Invest time in patient education about the benefits of certain procedures or diagnostic tests.Stay current with technological advances to improve diagnostic accuracy and patient care. Invest in training and certification, such as laser certification, to broaden the scope of your practice.Increase your brand recognition within the professional community through active participation in association meetings and industry events. Network with peers to share best practices and stay informed about industry trends.Approach patient care with a focus on functionality, ensuring that you are meeting their needs effectively. Make accurate diagnoses to avoid unnecessary referrals, saving time and resources for both your practice and patients.Quote of the Show:
“We're human beings. We're just one person. So, sometimes we cannot possibly do everything. ” - Dan SchottLinks:
LinkedIn: https://www.linkedin.com/in/dan-schott-379257171/ Company website: https://visionsource-schotteye.com/ Email: [email protected]Ways to Tune In:
Spotify: https://open.spotify.com/show/5w1H9BBwRXvBSSkexePYxG Apple Podcasts: https://podcasts.apple.com/us/podcast/optometrists-building-empires/id1762685070 Amazon Music: https://music.amazon.com/podcasts/689a039b-54ce-4f04-b641-66d8640d93d0 Podchaser: https://www.podchaser.com/podcasts/optometrists-building-empires-5812208 -
Take your optometry practice to the next level with powerful insights about clinical expertise and entrepreneurial spirit from an impressive optometrist and business owner. This week, Ryan Corte, Co-Owner & Optometrist at Northlake Eye, dives into the fascinating world of contact lenses, dry eye disease, and the unique challenges and innovations in optometry. Ryan provides valuable tips on patient care, business strategy, and managing a thriving optometric practice. Get motivated to expand your skills, build a top-notch team, and maximize your success.
Takeaways:
Be patient with the process. Success doesn't happen overnight. Take the time to understand and navigate through challenges rather than rushing into decisions.Evaluate opportunities thoroughly before making any major business moves, such as acquiring a practice or partnering with corporate entities, ensure you have thoroughly evaluated the pros and cons.Prepare for pivotal moments. Always prepare for important presentations or decisions. Don't rely solely on confidence; thorough preparation is key. Use failures and challenges as learning experiences to refine strategies and improve performance in the future.Continuous recruitment. Always be on the lookout for potential team members. Building a strong, reliable team is an ongoing process.Foster a supportive team environment. Encourage your team by recognizing and nurturing their strengths while providing the necessary support for their weaknesses.Stay adaptable and flexible. Be open to change and willing to pivot your strategies as needed to stay ahead in your industry, especially with changing technologies.Quote of the Show:
“Persistence is absolutely critical if you want to build, scale, and grow an empire, or just be happy in your professional career because it's not all rainbows and butterflies.” - Ryan CorteLinks:
LinkedIn: https://www.linkedin.com/in/ryancorte/ Instagram: https://www.instagram.com/ryanreflects/ Company website: https://www.northlakeeye.com/Ways to Tune In:
Spotify: https://open.spotify.com/show/5w1H9BBwRXvBSSkexePYxG Apple Podcasts: https://podcasts.apple.com/us/podcast/optometrists-building-empires/id1762685070 Amazon Music: https://music.amazon.com/podcasts/689a039b-54ce-4f04-b641-66d8640d93d0 Podchaser: https://www.podchaser.com/podcasts/optometrists-building-empires-5812208 -
Gain unparalleled insights into the world of optometry and business growth with this week’s guest, Optometrist and Director of Professional Affairs, Dr. Chad Davis. As an active member of prestigious optometric associations and with a proven track record of scaling a practice to multiple locations, Dr. Davis shares his journey and strategies that have led him to success. From his comprehensive eye care expertise to his passion for specialty contact lenses, Dr. Davis brings valuable perspectives on expanding your practice and adhering to a mission-driven approach. Don't miss this opportunity to boost your knowledge and get inspired by Dr. Chad Davis's story of professional and personal growth.
Takeaways:
Define a Clear Mission. Simplify your mission statement to make it focused and actionable. Ensure that it clearly centers on serving your clients and empowering your team.Build Strong Infrastructure. Invest in robust infrastructure and support systems that allow for scalable growth. Create processes and protocols that your team can rely on during periods of expansion.Continual Learning and Adaptation. Cultivate a culture of continual learning within your organization. Encourage curiosity and openness to new approaches, both for personal and professional growth.Develop strategies for effective recruitment and retention, particularly in challenging times. Consider innovative staffing solutions, such as centralized processes or specialized roles.Reflect on your own leadership style and areas for improvement. Work on self-awareness and emotional intelligence to better navigate challenges and support your team.Make it a priority to engage with your team regularly. Offer support, listen to their concerns, and involve them in decision-making processes to boost morale and commitment.Encourage a healthy work-life balance for yourself and your team members. Share personal interests and hobbies with your team to foster a well-rounded and supportive work environment.Quote of the Show:
“There's so much power in chasing your passion and developing a mission around it.” - Chad DavisLinks:
LinkedIn: https://www.linkedin.com/in/chad-davis-od-658666/ Company website: https://www.infocuseyecare.com/ Email : [email protected]Ways to Tune In:
Spotify: https://open.spotify.com/show/5w1H9BBwRXvBSSkexePYxG Apple Podcasts: https://podcasts.apple.com/us/podcast/optometrists-building-empires/id1762685070 Amazon Music: https://music.amazon.com/podcasts/689a039b-54ce-4f04-b641-66d8640d93d0 Podchaser: https://www.podchaser.com/podcasts/optometrists-building-empires-5812208 -
Take your eye care practice to the next level with invaluable insights into vertical integration, compassionate patient care, and exceptional growth strategies. Discover how to expand your practice network seamlessly and boost both patient and employee satisfaction. Today's special guest is Dr. Richard Levin, CEO and Optometrist of Levin Eye Care. He shares his secrets to developing a thriving eye care empire while maintaining a focus on quality and community. Prepare to be inspired and motivated to implement proven strategies that will maximize your practice's potential and foster a trusted, empathetic environment for all. Let’s get started!
Takeaways:
Focus on convenience for patients. Adopt strategies that make your services more accessible and convenient for your patients. For example, consider aligning your optometry offices near popular local businesses to benefit from their foot traffic.Emphasize personal connection. Train your staff and yourself to connect personally with patients. Little touches, like remembering personal details about their lives, can significantly enhance patient loyalty.Invest in modernizing operational systems like electronic health records (EHR) and practice management software to streamline workflows and enhance patient experience.Leverage your existing patient base. Before seeking out new patients, ensure you maximize the potential of your existing patient base through efficient recall strategies and personal outreach.Make financial and operational decisions based on data analytics. Have robust systems and processes in place to predict revenue and manage expenses effectively.Focus on culture and retention. Build a strong company culture based on transparency, trust, and a supportive environment to retain staff.Quote of the Show:
“This business is the vehicle to allow people to be bigger and better than they ever thought they could be.” - Richard LevinLinks:
LinkedIn: https://www.linkedin.com/in/richard-levin-od-b1220433/ Company website: https://levineye.com/ Email: [email protected]: (410)207-3639Ways to Tune In:
Spotify: https://open.spotify.com/show/5w1H9BBwRXvBSSkexePYxG Apple Podcasts: https://podcasts.apple.com/us/podcast/optometrists-building-empires/id1762685070 Amazon Music: https://music.amazon.com/podcasts/689a039b-54ce-4f04-b641-66d8640d93d0 Podchaser: https://www.podchaser.com/podcasts/optometrists-building-empires-5812208 -
Get ready to elevate your eye care practice with insights into patient experience and resilience. Discover how to thrive in the face of challenges and grow your practice into an empire. Today's guest is none other than Dr. Ayesha Butt, a leading therapeutic optometrist and visionary practice owner. You will gain valuable tips on patient care, business growth, and maintaining balance as a healthcare professional. Join us as we delve into the journey of Dr. Ayesha Butt on Optometrists Building Empires.
Takeaways:
Be consistent and resilient. Success in any field, including optometry, requires consistency and the ability to bounce back from failures. Keep trying and don't get discouraged by setbacks.Always put your patient's needs first. Effective communication from the moment they enter to the moment they leave your practice ensures a superior patient experience.Focusing on specialized services like NeuroLens, Ortho-K, and Dry Eye treatments, which are often not covered by insurance, can provide additional revenue streams while enhancing patient care.When purchasing or opening a new practice, choose a location where you live and are part of the community. Your presence and involvement in the community can significantly contribute to your practice's success.Invest more in treatment options rather than diagnostics. Patients are more interested in treatments that resolve their issues than in knowing detailed diagnostics without actionable solutions.Be proactive in prescribing necessary products like prescription sunglasses and computer glasses. Educate your patients about the benefits and trust they will follow through, even if it's out of pocket.Continuous learning and adapting to new technologies and treatments are crucial. Attend seminars, educational events, and always stay updated with the latest in your field.Quote of the Show:
“If you think in your heart you can do it, you can do it. You can make it happen. It doesn't have to be perfect.” - Ayesha ButtLinks:
LinkedIn: https://www.linkedin.com/in/ayesha-butt-o-d-873a7416/ TSO Champion website: https://tsoatchampions.com/?noamp TSO Briargrove website: https://tso.com/location/Briargrove-TSO-97/ Email: [email protected]Ways to Tune In:
Spotify: https://open.spotify.com/show/5w1H9BBwRXvBSSkexePYxG Apple Podcasts: https://podcasts.apple.com/us/podcast/optometrists-building-empires/id1762685070 Amazon Music: https://music.amazon.com/podcasts/689a039b-54ce-4f04-b641-66d8640d93d0 Podchaser: https://www.podchaser.com/podcasts/optometrists-building-empires-5812208 -
Elevate your optometry practice with expert advice from Dr. Anith Pillai,co-owner of Evolutionary Eye Care. Anith sits down with host Ankit Patel to uncover strategies for scaling your practice, effective team management, and staying at the forefront of the ever-evolving eye care industry. Dr. Pillai offers valuable insights on delegation, smart risk-taking, and the powerful effects of positive reinforcement on team performance. Gain inspiration from his experiences and learn practical tips for innovating and expanding your own practice.
Takeaways:
Delegate Responsibilities. Empower your team members to take on more responsibilities. This will allow you to focus on growth and innovation.Take Calculated Risks. Carefully assess risks with a thorough analysis of metrics. Look for opportunities that present a good balance between potential success and manageable failure rates.Implement Video Training. Use video training tools like Loom to create instructional content. This will save time and ensure consistency in training new staff members.Use Positive Reinforcement. Shift your focus towards highlighting positive achievements more than negative ones. This boosts team morale and productivity.Utilize Virtual Assistants. Delegate administrative tasks and patient interactions to virtual assistants to free up time for more critical activities. Invest in Staff Development: Continuously invest in the development of your staff through training and upskilling. This will help maintain a high standard of service and prepare for internal promotions.Proactively Manage Work-Life Balance: Ensure that you schedule time for personal activities and family, just as you schedule professional commitments. This balance is essential for long-term satisfaction and productivity.Quote of the Show:
“I needed to realize it's so important, maybe the most important to highlight their wins and not so much highlight their losses and deficiencies. ” - Anith PillaiLinks:
LinkedIn: https://www.linkedin.com/in/anith-pillai-a3b69a119/ Instagram: https://www.instagram.com/anithp23/?hl=en Evolutionary Eyecare website: https://www.evolutionaryeyecare.com/index.html?noamp Facebook: https://www.facebook.com/Anithp23 Email: [email protected]Ways to Tune In:
Spotify: https://open.spotify.com/show/5w1H9BBwRXvBSSkexePYxG Apple Podcasts: https://podcasts.apple.com/us/podcast/optometrists-building-empires/id1762685070 Amazon Music: https://music.amazon.com/podcasts/689a039b-54ce-4f04-b641-66d8640d93d0 Podchaser: https://www.podchaser.com/podcasts/optometrists-building-empires-5812208 -
Ready to supercharge your financial strategies and build your optometry empire? Our guest today is Adam Cmejla, a powerhouse in financial advising dedicated to optometrists nationwide. He is the founder and president of Integrated Planning and Wealth Management. In this episode, we'll uncover the secrets behind his expertise, from planning life on purpose to intentional practice ownership. Get ready to take your financial planning to the next level and learn how to optimize your business for ultimate success. Welcome to another exciting episode of Optometrist Building Empires!
Takeaways:
Establish Clear Goals. Begin with the end in mind and create concrete goals. Communicate these objectives clearly to your team to ensure everyone is aligned.Adopt a Strategic Approach. Regularly set aside time to work on the business, not just in it. Focus on strategies such as increasing patient inflow, enhancing patient experience, and optimizing operational efficiency.Leverage Technology Correctly. Implement new technology or equipment only after thorough planning. Calculate the return on investment and ensure your team is equipped to maximize its benefits.Focus on Training and Development. Continuous training and development for your team should be a priority. Build a training program that updates and enhances the skills of your staff.Measure and Analyze Key Metrics. Regularly review financial statements, patient feedback, and other critical metrics. Use this data to make informed decisions and to track the progress of business goals.Develop a Succession Plan. Plan for the future by developing a succession plan. Identify and mentor potential leaders within your organization to ensure the continuity of your business.Always prioritize patient care and experience. Happy patients are more likely to return, refer others, and leave positive reviews, which contributes to practice growth.Quote of the Show:
“As long as we are delivering value into the world, there is an infinite amount of value that we can provide.” - Adam CmejlaLinks:
20/20 Money Show Podcast: https://linktr.ee/2020moneyshow LinkedIn: https://www.linkedin.com/in/acmejla/ 20/20 Money Membership: https://www.2020membership.com/ Website: www.integratedpwm.com Review of Optometric Business PE article: https://reviewob.com/why-selling-to-pe-could-cost-you-six-figures/Book Shoutouts:
Who Not How by Dan Sullivan: https://www.amazon.com/Who-Not-How-Accelerating-Teamwork-ebook/dp/B0867ZJ151
The Effective Executive by Peter Drucker: https://www.amazon.com/Effective-Executive-Definitive-Harperbusiness-Essentials/dp/0060833459
Atomic Habits by James Clear: https://www.amazon.com/Atomic-Habits-Proven-Build-Break/dp/0735211299
7 Habits of Highly Effective People by Dr. Stephen Covey: https://www.amazon.com/Habits-Highly-Effective-People-Powerful/dp/0743269519
Profit First by Mike Michalowicz: https://www.amazon.com/Profit-First-Transform-Cash-Eating-Money-Making/dp/073521414X/ref=asc_df_073521414X/?tag=hyprod-20&linkCode=df0&hvadid=693502746917&hvpos=&hvnetw=g&hvrand=6045037668158536149&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=1021903&hvtargid=pla-298926601855&psc=1&mcid=9fb5286c0d68364aa8d7a52362ff4a3d
Ways to Tune In:
Spotify: https://open.spotify.com/show/5w1H9BBwRXvBSSkexePYxG Apple Podcasts: https://podcasts.apple.com/us/podcast/optometrists-building-empires/id1762685070 Amazon Music: https://music.amazon.com/podcasts/689a039b-54ce-4f04-b641-66d8640d93d0 Podchaser: https://www.podchaser.com/podcasts/optometrists-building-empires-5812208 -
Take your business staffing strategy to the next level with insightful advice on growing your empire and developing a visionary team. In this week's episode, we revisit insights from our guests regarding staffing. Discover the secrets to recognizing your limitations, leveraging self-awareness, and identifying key players who can effectively complement your strengths. Learn from leaders who have successfully implemented these strategies and get motivated to build a thriving, dynamic team that will drive your business growth exponentially.
Links to Full episodes:
Adam Palohttps://youtu.be/6CM9ketxCUk Michael Dittmanhttps://youtu.be/z6L4UueFkwc Tony Turinhttps://youtu.be/y7k5FJ-ekgQ Christopher Browninghttps://youtu.be/zEnOw7-T6y8 Jim Woodhttps://youtu.be/PJQnvEKqqIoWays to Tune In:
Spotify: https://open.spotify.com/show/5w1H9BBwRXvBSSkexePYxG Apple Podcasts: https://podcasts.apple.com/us/podcast/optometrists-building-empires/id1762685070 Amazon Music: https://music.amazon.com/podcasts/689a039b-54ce-4f04-b641-66d8640d93d0 Podchaser: https://www.podchaser.com/podcasts/optometrists-building-empires-5812208 -
In this week’s episode of Optometrists Building Empires, Ankit sits down with Chad Fleming, Owner and Optometrist at Wichita Optometry. Chad shares powerful insights into leadership, emotional intelligence, and efficiencies in practice management. Discover his secrets of scaling your practice, balancing business and personal growth, and building a resilient team. You will learn vital lessons on continual learning, fostering a positive workplace culture, and managing patient relationships effectively.
Takeaways:
Successful growth and integration require adopting new practices and mindsets. Emphasize the importance of continual learning and adopting best practices for leadership and business success.Understanding and integrating the existing culture of new practices when acquiring them is crucial. Be prepared to manage the cultural differences when merging practices to ensure a unified team dynamic. In leadership and training, it’s essential to demonstrate desired outcomes through actions and examples rather than mere instructions. This approach was echoed in Dr. Fleming's leadership style and his methods of mentoring new associates.Effective leadership is characterized by emotional intelligence, showing grace, and understanding, while also maintaining clear boundaries and expectations.Innovation is extremely important when reducing costs and maintaining profitability, particularly through joining or creating consortiums for better purchasing power.Quote of the Show:
“Do you want profits, or do you want your dad's-old-country-club-way of doing things like they've always been done? You gotta be innovative and you gotta be willing to think differently.” - Chad FlemingLinks:
LinkedIn: https://www.linkedin.com/in/chadfleming-od/ Wichita Optometry Website: https://wichitaoptometry.com/ Partners In Profit Website: https://pipgpo.com/ Email: [email protected]Ways to Tune In:
Spotify: https://open.spotify.com/show/5w1H9BBwRXvBSSkexePYxG Apple Podcasts: https://podcasts.apple.com/us/podcast/optometrists-building-empires/id1762685070 Amazon Music: https://music.amazon.com/podcasts/689a039b-54ce-4f04-b641-66d8640d93d0 Podchaser: https://www.podchaser.com/podcasts/optometrists-building-empires-5812208 -
Discover what it truly means to be an entrepreneurial powerhouse in the field of optometry with Dr. Tony Turin. In this week’s episode, we delve into the entrepreneurial journey of Dr. Turin, a recognized leader known for his clinical expertise and commitment to advancing optometry. From his beginnings in the U.S. Army to becoming the owner of Mount Hood Eye Care with three thriving locations, Dr. Turin shares invaluable lessons on consistency, patient care, and building a successful practice from the ground up.
Takeaways:
Spend extra time with patients and explain their conditions in detail as it can lead to higher patient satisfaction and loyalty, even if seeing fewer patients in a day seems counterintuitive.Hiring 'A' players can significantly outperform multiple average employees. Investing in good staff pays off in productivity and quality care.Running a lean operation by optimizing tasks and utilizing technology for efficiencies, like online patient intake forms, can save time and improve patient care.Establishing trust through personalized care and communication with patients from the first interaction increases patient retention and satisfaction.Enjoying the process of growing and operating a practice is just as important as the financial rewards. Satisfaction in daily activities contributes to long-term success and personal happiness.Engaging in challenging activities outside of work, such as physical adventures, can provide personal growth and build deeper friendships, contributing to overall well-being.Quote of the Show:
“You have to find a way to enjoy the process as well as the profits.” - Tony TurinLinks:
LinkedIn: https://www.linkedin.com/in/tony-turin-405565a1/ Company website: https://www.mthoodeyecare.com/ Email - [email protected]Ways to Tune In:
Spotify: https://open.spotify.com/show/5w1H9BBwRXvBSSkexePYxG Apple Podcasts: https://podcasts.apple.com/us/podcast/optometrists-building-empires/id1762685070 Amazon Music: https://music.amazon.com/podcasts/689a039b-54ce-4f04-b641-66d8640d93d0 Podchaser: https://www.podchaser.com/podcasts/optometrists-building-empires-5812208 -
Welcome to Optometrists Building Empires! In today's podcast, Ankit sits down with Dr. Bradley Grant, owner and optometrist at Mid-State Eye & EYE Wisconsin. He is an outstanding optometrist and entrepreneur who has successfully scaled his practice while maintaining a strong commitment to top-notch patient care. Dr. Grant discusses his journey, focusing on his strategy of acquiring underperforming practices in smaller communities and turning them around through improved patient care and strategic business practices.
Takeaways:
~ Instead of following the crowd, look for opportunities where others see challenges. For example, seeking out practices with declining revenues or areas with fewer providers can turn apparent disadvantages into profitable ventures.
~ Investing in smaller communities can yield significant long-term wealth and stability. These communities often appreciate and support local professionals, fostering patient loyalty and business growth.
~ Build a culture where kindness and compassion are core values. This can enhance patient experiences and differentiate your practice within the healthcare landscape.
~ Implement cross-training for staff so they can cover multiple roles as needed. This flexibility can ensure seamless operations even during staff shortages or peak times, and help maintain high levels of service without overwhelming any single team member.
~ Utilize outsourcing for non-patient-facing tasks like insurance verification, billing, and appointment scheduling. This can reduce turnover, free up front-line staff to focus on patient interactions, and improve overall efficiency and profitability.
~ Embrace technologies such as AI and telehealth to expand your reach. These innovations can help deliver high-quality care remotely and overcome the limitations posed by a shortage of in-person doctors.Quote of the Show:
~ “There's a misconception that our choice is either to accept poor reimbursements from vision plans or have to go all cash pay. There's just such a wide opportunity in the middle” - Bradley GrantLinks:
~ LinkedIn: https://www.linkedin.com/in/bradley-grant-049a0677/
~ Mid-state Eye: https://midstateeye.com/
~ EYE Wisconsin: https://eyewisconsin.com/Ways to Tune In:
~ Spotify: https://open.spotify.com/show/5w1H9BBwRXvBSSkexePYxG
~ Apple Podcasts: https://podcasts.apple.com/us/podcast/optometrists-building-empires/id1762685070
~ Amazon Music: https://music.amazon.com/podcasts/689a039b-54ce-4f04-b641-66d8640d93d0
~ Podchaser: https://www.podchaser.com/podcasts/optometrists-building-empires-5812208 -
Welcome to another exciting episode of Optometrist Building Empires! This episode promises to take your practice growth strategy to new heights with groundbreaking insights from our guest, Dr. Adam J. Palo, Optometrist and President of The Eye Institute. Adam is an impressive entrepreneur with over a decade of experience in medical optometry and dry eye treatment. He brings invaluable knowledge and practical tips on scaling your optometry practice while maintaining a high level of patient care.
Takeaways:
Leaders should perform self-assessments to identify their weaknesses and actively seek out individuals who possess complementary skills.Be transparent with your team about the business goals and the steps required to achieve them. This involves not just telling them what needs to be done, but also explaining why and how.Invest in staff training and maintain open lines of communication. Additionally, create a compelling workplace culture where employees feel invested in the company's success.Use performance-based incentives to motivate employees. This can include financial bonuses tied to specific targets, which encourages them to contribute to key business goals.Personal discipline in both mental and physical challenges enhances leadership capabilities and resilience.Embrace failure as a learning opportunity. Use the experience to gather insights and improve future strategies.Quote of the Show:
“You have to accept failure. Failure is what gets you prepared for the next step.” - Adam PaloLinks:
LinkedIn: https://www.linkedin.com/in/adamjpalo/ Website: https://youreyeinstitute.com/ Instagram: https://www.instagram.com/adam.palo/ Email: [email protected]Ways to Tune In:
Spotify: https://open.spotify.com/show/5w1H9BBwRXvBSSkexePYxG Apple Podcasts: https://podcasts.apple.com/us/podcast/optometrists-building-empires/id1762685070 Amazon Music: https://music.amazon.com/podcasts/689a039b-54ce-4f04-b641-66d8640d93d0 Podchaser: https://www.podchaser.com/podcasts/optometrists-building-empires-5812208 -
Get ready to take your optometry practice to the next level with powerful insights about building partnerships, scaling your business, and navigating the challenges of private practice. Who better to share this expert advice than the accomplished Dr. Derek Black! With his extensive experience in the military and private practice, Derek has navigated the complexities of optometry to build a thriving business. In this episode, you'll learn tips on fostering meaningful relationships, managing staff efficiently, and overcoming unforeseen obstacles. Get motivated to develop a practice that not only excels in patient care but also thrives as a business.
Takeaways:
Building and maintaining strong relationships is crucial for business growth and employee satisfaction. Networking and creating genuine connections can be vital for finding the right team members and partners.Being honest and transparent with your employees about policies and expectations, while also offering competitive benefits like healthcare reimbursements and 401k plans, can build a loyal and motivated team.Significant challenges come with scaling a business, such as varying demographics and billing issues. Learning financial management and oversight to navigate these obstacles is crucial.Utilizing social media groups and professional networks can be invaluable for troubleshooting business challenges and finding mentorship or advice from peers in the industry.Operating multiple clinics with partners allows for a more flexible schedule, which can lead to a better work-life balance and avoid burnout from managing a single practice on your own.Incorporating full-scope optometry services, such as dry eye treatments and myopia control management, can add significant revenue streams to your practice.While it's essential to trust your team and partners, implementing systems to regularly verify and oversee operations is critical to preventing errors and financial issues.Quote of the Show:
“You treat the patient right, and then everything else falls into place” - Derek BlackLinks:
LinkedIn: https://www.linkedin.com/in/derekblack1/ Company website: https://www.lakelaniereyecare.com/Facebook: https://www.facebook.com/derek.black.7370
Spotify: https://open.spotify.com/show/5w1H9BBwRXvBSSkexePYxG Apple Podcasts: https://podcasts.apple.com/us/podcast/optometrists-building-empires/id1762685070 Amazon Music: https://music.amazon.com/podcasts/689a039b-54ce-4f04-b641-66d8640d93d0 Podchaser: https://www.podchaser.com/podcasts/optometrists-building-empires-5812208 YouTube: https://youtu.be/4aD87v1kqJo
Ways to Tune In: -
Take your medical practice to the next level with invaluable insights about building strong patient relationships and making your practice a place where patients want to return. Dr. Jim Wood, Owner of Wood Eyecare Centers, joins Ankit to talk about new communication strategies, gaining confidence in patient interactions, and debunking common misconceptions about patient care. Get inspired to create a compassionate and thriving practice destined to grow and succeed.
Takeaways:
Build rapport with team members. Just as the practitioner focuses on knowing their patients’ interests to forge strong connections, leaders should invest time to understand their team members' values.Encourage open communication. Relationships thrive in an environment where open communication is practiced. Make space for regular check-ins and open lines of feedback.Promote a positive work environment. Create a workplace where team members enjoy their time, fostering a positive and fun atmosphere.Have empathy and understanding. Approach interactions with empathy and seek to understand others' perspectives and challenges. Show them you care about their well-being.Support personal growth. Just as patients are more likely to follow treatment plans from a trusted practitioner, team members will likely accept guidance and work towards organizational goals if they trust and respect their leader.Leverage, identify, and acknowledge your strengths. Utilize those strengths to enhance team dynamics and performance and find people to strengthen your weaknesses.Lead by example. Demonstrate the behaviors and attitudes you expect from your team, much like the commitment and openness shown in building patient relationships. Be the example they can look up to and emulate.Quote of the Show:
“When everyone's feeling good in the office, things are going to go much smoother and it's going to be better for patient care” - Jim WoodLinks:
Twitter: https://x.com/woodeyecare LinkedIn: https://www.linkedin.com/in/jim-wood-580284161/ Website: https://www.woodeyecare.com/Ways to Tune In:
Spotify: https://open.spotify.com/show/5w1H9BBwRXvBSSkexePYxG Apple Podcasts: https://podcasts.apple.com/us/podcast/optometrists-building-empires/id1762685070 Amazon Music: https://music.amazon.com/podcasts/689a039b-54ce-4f04-b641-66d8640d93d0 Podchaser: https://www.podchaser.com/podcasts/optometrists-building-empires-5812208 YouTube: https://youtu.be/PJQnvEKqqIo - Visa fler
