Avsnitt
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In this episode, Justin Ergler and Keith Maziarek sat down with Zach Posner, Co-Founder and Managing Partner of The Legal Tech Fund — the largest dedicated investor in legal technology globally, with 80+ portfolio companies spanning software sold into law firms, corporate legal departments, and consumers. Zach also leads the Fund's annual summit, widely considered the "Davos" of legal tech, and is currently steering a 15-year forecasting initiative mapping where the market is headed next. Few people have a wider-angle view of where legal tech capital is flowing, and why.
Here are 3 takeaways that stuck with us:
1. The best products pass the "what would you miss?" test. Zach's filter for a great investment isn't revenue first, it's attachment. Would the user be genuinely upset if you took the software away? He uses email as the example: people will defend an old Gmail account like it's part of their identity. That same emotional stickiness, not flashy ARR growth, is what separates legal tech that lasts from legal tech that's just well-funded.
2. The investment rubric is being rewritten every 3-4 months, not every 1-2 years. Zach walked through how the old "Moore's Law" cadence for tech improvement has collapsed for AI, from a ~24-month doubling cycle to roughly 4 months today. That pace is forcing investors to rethink old metrics: ARR (annual recurring revenue) is now sharing the spotlight with newer signals like experimental revenue, since some products are going from $0 to $2M in months, not years, purely on trial usage, before anyone's even sure it'll stick.
3. Pricing won't go to zero, and clients don't actually want it to. A great exchange on whether AI will commoditize legal services down to nothing. Zach's take: clients aren't trying to take a $100K legal bill to zero, they want it to come down modestly and they want more value for what they pay, not a race to the bottom. The real opportunity for legal tech and law firms alike is getting sharper at articulating and pricing that value, not just cutting hours.
There's a lot more in this one: how Zach evaluates founders and "founder-market fit," why the legal tech market got oversaturated and what comes next, how general counsel may be the biggest catalyst for change in the industry, and yes, some friendly trash talk about the Ravens, Hoosiers, and Tar Heels along the way.
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In the latest episode of Off the Clock from the Legal Value Network, hosts Keith Maziarek and Justin Ergler sit down with Mark Wasserman, CEO Emeritus of Eversheds Sutherland, for a candid, unscripted look at the realities of modern legal leadership.
Mark pulls back the curtain on the industry's biggest shifts, from managing massive global mergers to navigating the next frontier of business.
Here are 3 key takeaways from the conversation:
The Imperative of Over-Communication: Mark shares his journey of taking on a managing partner role at 43, realizing within six months the challenges of balancing a massive M&A practice with firm leadership. His number one piece of advice for new leaders? Over-communicate early and often with clients, partners, and business professionals alike. The Reality of Global Change Management: Hear the behind-the-scenes story of the 2017 combination that created Eversheds Sutherland. Mark discusses the nuances of merging disparate regional cultures, aligning egos, and why "presencing"—physically showing up at offices from Leeds to the Middle East—is vital to building authentic internal trust. AI as a Connector, Not a Displacer: Striking a balance on the industry's hottest topic, Mark argues that while AI will undoubtedly shift billable structures and reduce routine review hours, it will actually increase the premium on human relationships. The future belongs to firms that seamlessly combine data capabilities with elite judgment and empathy. -
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On this episode, we're sitting down with Richard Burcher — a true pioneer in legal pricing and profitability. Richard is a New Zealand-born lawyer who spent nearly 30 years in private practice, including seven as a managing partner, before founding Validatum — a consultancy dedicated to helping law firms price smarter and manage profitability with intention. Most recently, Richard has joined Aderant as Vice President of Pricing and Profitability — bringing his decades of expertise to one of the most recognized platforms in the legal tech space.
In this conversation, we get into the evolution of legal pricing, why so many firms are still leaving money on the table, how to have honest scoping conversations with clients, the role of firm governance and partner financial literacy — and as required by law, it seems, we of course delve into what AI actually means for how firms price their work, and how clients must learn to purchase it in the future paradigm.
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Join Justin Ergler and Keith Maziarek as they sit down with Jae Um, Chief Growth Officer and Head of Knowledge at Lumio, for a wide-ranging conversation about the seismic shifts reshaping the legal industry. From law firm mergers to AI adoption, this episode cuts through the noise to explore what really matters: people, strategy, and the courage to change.
Key Topics:
The Great Consolidation: Why there aren't 300 management teams ready to navigate what's coming, and what the wave of law firm mergers really tells us about strategic maturity in the legal market
Beyond the AI Hype: Why buying technology is just the beginning—the most important investment firms can make is in their people, not their platforms (hint: it's about value capture, not just efficiency)
Rethinking Client Service: How sector-focused strategies, honest conversations about value, and adaptability matter more than rigid processes or one-size-fits-all approaches
Ready to challenge your thinking about the future of legal services? Listen now wherever you get your podcasts, and join the conversation about what it really takes to innovate in law. Don't forget to subscribe and leave a review!
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In this special edition of Legal Value Network's "Off the Clock" podcast, hosts Keith Maziarek and Justin Ergler welcome their co-founders and original Board member counterparts Toby Brown, Purvi Sanghvi, Stuart Dodds, Chris Ende and Kristina Lambright. The group shares stories from the early days when the idea of forming LVN was first explored, with a lot of behind the scenes anecdotes and experiences that most people have never heard before. As the baton is passed to the new Board, give a listen to this recounting of LVNs origin story from the "OG's" who launched the organization and navigated it to where it is today.
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In this episode, LVN Board Members Keith Maziarek and Justin Ergler sit down with Andrew Bayman, Partner at King and Spalding, for a wide-ranging discussion about what it means to think like an owner in the modern legal marketplace.
This conversation reveals how law firms are transforming the business of law—replacing the billable hour with data-driven models that balance client outcomes and firm profitability. The group explores what it takes to make alternative fee arrangements succeed, why transparency builds stronger partnerships, and how collaboration between lawyers and business professionals fuels innovation. They also discuss the courage to defend value rather than default to discounts and the growing importance of understanding a client's business as deeply as the law itself.
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On this episode, LVN board members Justin Ergler and Keith Maziarek talk to Zach Abramowitz, founder of Killer Whale Strategies. They examine the impact of the artificial intelligence on the law. The trio discuss whether it's a paradigm shift or is it just incremental change in technology. They explore how lawyers are secretly using AI and why the technology might be better at creative, high level work rather than routine tasks. They also discuss how artificial intelligence changes the very nature of legal strategy.
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LVN Board Members Keith Maziarek and Justin Ergler host Patrick Fuller, Chief Strategist for ALM. The trio discuss Patrick's role in analyzing law firm data, market trends, and client challenges. The discussion also highlights the importance of understanding indirect market impacts, such as talent supply and operating costs in emerging markets. Patrick emphasizes the need for law firms to raise rates to maintain profitability and discusses the potential benefits of private equity investment in the legal industry. The conversation also touches on succession planning, client relationships, and the impact of remote work on firm culture and talent retention.
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LVN Board members Keith Maziarek and Justin Ergler sit down with Stephen Poor, Chair Emeritus at Seyfarth Shaw. The trio discuss the inevitable changes impacting law firms, from the integration of non-legal professionals to the ongoing debate around the billable hour in the age of AI. They also examine why forward-thinking leaders found early resistance to now-common ideas, and give their perspectives on the future shape of law firms, talent development in a tech-driven world, and the enduring importance of the human connection. It's a candid look at the evolution of the legal profession and it is also a special episode in collaboration with the Pioneers and Pathfinders, Stephen's podcast.
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In this episode Legal Value Network board members Keith Maziarek and Justin Ergler discuss innovation in the legal industry with David Cunningham, Chief Innovation Officer at Reed Smith. They explore the challenges and benefits of adopting AI and technology, emphasizing the importance of a holistic approach that integrates various tools and processes. Cunningham highlights Reed Smith's strategy of leveraging existing models and working with both established and new companies to enhance legal services. They also discuss the significance of change management, data utilization, and the need for a clear roadmap to optimize business processes and client relationships.
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LVN Board Members Keith Maziarek and Justin Ergler discuss the integration of generative AI in legal services with Conan Hines, Director of Legal Technology at Fried Frank. They explore the challenges and ethical considerations of billing for AI-enhanced legal work, comparing it to traditional legal research costs. Hines highlights the potential for AI to streamline tasks, reduce costs, and improve efficiency, but notes the need for law firms to adapt their business models. They debate whether clients should bear the costs of AI investments and how law firms can communicate the value of AI to clients. The conversation also touches on the broader implications of AI on the legal industry, including the potential for mid-sized firms to leverage AI to compete with larger firms.
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In this special episode of Off the Clock, recorded live at the 2024 LVNx conference in Chicago, Legal Value Network Board Members Justin Ergler and Keith Maziarek engage in a dynamic discussion with three esteemed guests: Jennifer Leonard (founder of Creative Lawyers and Professor at University of Pennsylvania Law School), Laura Terrell (Executive Coach and host of the BigLaw Life Podcast) and Professor Richard Jolly (Northwestern). They delve into the transformative potential of AI in the legal profession, exploring its impact on creativity, lawyer development, and the future of law firms.
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On this episode, LVN board members Justin Ergler and Keith Maziarek welcome Jennifer Leonard, LVnX 2024 Keynote Speaker and founder of Creative Lawyers, for a candid discussion about the challenges and opportunities facing the modern legal profession.
The trio delve into the potential disruption of AI, evolving client expectations, and the future of legal education. Jennifer also offers her perspectives on the business model implications of emerging technologies and how law firms can adapt to remain competitive. Jennifer, Keith and Justin also offer thoughts about fostering a culture of innovation and resilience within an organization, and how best to navigate the complexities of this rapidly changing industry.
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In this episode, LVN Board Members Justin Ergler and Keith Maziarek have a chat with Jessica Lim, National Director, Practice Management, Disputes at Borden Ladner Gervais, located in Toronto. In typical fashion the conversation covers a number of topics, this time including the process of making career transitions, how to coach law firm partners to more effectively pitch clients for new business, and the age-old question of whether or not law firms can charge clients for legal project management services.
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In this episode, LVN Board member Keith Maziarek catches up with Ken Callander from Value Strategies, a consultancy advising law firms, legal departments, and legal operations on pricing, relationship management, and client service delivery, among other areas. Keith and Ken discuss:
The evolution and growth of the role of a legal operations professional and the role of younger, fast-growing tech companies in pushing for innovation in legal operations. The cultural differences between high-tech companies and established companies in terms of innovation and trying new ideas. The challenges faced by law firms due to their fragmented authority structure and the importance of predictability in legal spend. -
In the latest episode of Legal Value Network's "Off the Clock" podcast, Keith Maziarek sits down with longtime friend and client legal ops veteran Reese Arrowsmith, VP and Head of Legal Operations at Campbell Soup Company to chat about a variety of topics.
In particular, they discussed how the client/firm relationship will be impacted by the recent developments in technology. They also talk a bit about misaligned perceptions between law firms and legal departments, and what it takes to overcome those hurdles in decentralized organizations.
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In this episode, Keith Maziarek, an LVN board member and Director of Pricing and Legal Project Management at Katten, has an insightful conversation with Melissa Gyure, Director of Pricing at Paul Hastings. The pair discuss in-house legal operations and relationships with law firms. The duo discuss everything from pricing dynamics and risk mitigation to cost control.
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LVN Board Members Justin Ergler (GSK) and Keith Maziarek (Katten), have a conversation with Shawn Gross, Director of Pricing and Legal Project Management at Constangy, about the evolution of pricing and legal project management roles and how they now intersect with marketing and finance. The trio also examine the importance of making financial and pricing concepts easy to understand and why showing calculations is important for transparency. They also delve into the importance of developing strong relationships with key players in law firms, especially rainmakers.
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This is a special episode recorded at the LVNx conference in Chicago and includes a conversation LVN board members Keith Maziarek and Justin Ergler had with LVNx keynote speaker Gina Passarella, SVP of Content from ALM Global, as well as Greg Lambert, one of the three original geeks from the Three Geeks and a Law Blog and host of "The Geek in Review Podcast" as well as being Chief Knowledge Services Officer Jackson Walker LLP.
Topics discussed include
Importance of succession planning and incentivizing partners to pass on their books of business Challenges in implementing change in law firms Examining value and profitability for both law firms and clients -
Founding LVN Board Member Justin Ergler has a wide-ranging conversation with Matthew Beekhuizen, Chief Pricing and Innovation Officer at Greenberg Traurig. The duo discuss the importance of developing strong relationships with legal clients and the need to "translate" business to legal. They also discuss hiring the right people for the right job, how to best build credibility within an organization and set expectations for partners. Justin and Matthew close out their talk with their take on what they see moving forward in the legal industry.
- Visa fler
