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  • Being of service. This is at the heart of the roles we play in higher education.

    At the 2024 WACUBO Annual Conference at Disneyland in California, leaders and practitioners in administration came together to explore how they can Dream, Lead, and Inspire others to serve the mission of our industry. Lupe Valencia, Deputy Chief Financial Officer and Chief Facilities Officer at the University of Texas at El Paso, recently served as President of WACUBO and just turned the reins over to Michael Clune, who serves as Senior Associate Vice Chancellor and Chief Financial Officer at the University of California San Francisco.

    Howard sat down with the two of them at the annual conference to talk about service and what inspires them about being part of this extraordinary association committed to providing professional development and networking opportunities for business officers serving higher education in the West.

    Don't miss the opportunity to consider participating in next year’s Annual Conference, taking place on the Big Island of Hawaii! You won't want to miss this experience!

    Learn more and start planning your trip right here!

  • We are thrilled to present this episode of the Net Assets Podcast, a partnership between NBOA and Teibel Education Consulting, with NBOA President and CEO Jeff Shields and Teibel Education President Howard Teibel.

    This episode marks the first in what we hope will become a collection of some of the best and most illuminating interviews dedicated to you, independent school business leaders. As NBOA grows into its new brand identity, we have the great privilege of launching this podcast with a conversation about an institution unafraid of telling the story of what makes them great, a school unburdened by the weight of telling the stories they think the public wants to hear. And who better to share that story than the extraordinary leaders of the Lakefield College School themselves?

    Lakefield College School is a coeducational boarding and day school in Lakefield, Ontario, Canada, for students in grades 9 through 12. Today, Jeff and Howard are joined by Anne-Marie Kee, Head of School since 2017, and Tim Rutherford, Associate Head of School and Chief Financial Officer since 2014.

    If you've ever wondered what it takes to be authentic in your mission, elevate faculty, staff, and students, and transform enrollment growth along the way, you need to check out this conversation.

    This show is made possible thanks to the generous support of Community Brands.

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  • This week, Jeff Shields, President and CEO at NBOA, joins Howard Teibel for a conversation on the future of independent schools ahead of the 2024 NBOA Annual Meeting & Business Solutions Showcase. Howard and Jeff speak about issues of integrating telework, the sustainability of post-pandemic innovations, and the critical importance of community and collaboration in sparking transformative ideas.

    “Your next best idea is not going to come from walking down the hallway at your own school,” he says, “It will come from being among more than a thousand people in an international community who have walked in your shoes,” he continues, stressing the invaluable benefits of shared experiences and collective wisdom that can be found at the NBOA Annual Meeting.

    Jeff offers a sneak peek into what attendees can anticipate at the 2024 NBOA Annual Meeting & Business Solutions Showcase, taking place February 25 – 28 in Atlanta, Georgia. The event promises to be a hub for independent school leaders to converge, share their experiences, and learn from the collective wisdom of the community.

    Links & Notes

    Learn More about the NBOA Annual MeetingNBOA Keynote Speaker LineupNBOA Deep Dive Sessions
  • As we continue our gradual emergence from a certain hibernation over the last three years, the opportunity to engage with our colleagues is more critical than ever. Brad Bacca, President of Western Colorado University and the Western Association of College and University Business Officers, sits down this week with Howard Teibel as they turn their attention to the upcoming WACUBO Annual Conference coming April 30 to May 3 in Phoenix, Arizona.

    This year's theme is Rising to the Challenge - A call to intentionally engage in what we've learned and face our challenges with renewed resilience.

    You can join Howard at the conference in his pre-conference workshop on producing innovative and creative thinking in the business office.

    To learn more about this conference or register for the event, visit WACUBO.org.

  • NBOA President and CEO, Jeff Shields, joins Howard Teibel for a conversation on indepenent school business, finance, and operations, all in preparation for the association's 25 Anniversary Celebration in Los Angeles, February 19-22.

    What’s top-of-mind for business officers coming out of the pandemic after three years? How are finance professionals addressing the ongoing financial issues pre-K-12 independent schools will face in the future? All this and a preview of the broad array of speakers, guests, and presenters coming to LA next month.


    Learn more and register now for the 2023 NBOA Annual Meeting & Business Solutions Showcase.

  • Unbeknownst to us in February 2020, we were about to go into a certain kind of hibernation, one forced on us by the circumstances of our time. Two years into this, we may be seeing the beginning of the light at the end of the tunnel – learning how to live with this global pandemic and bring back the kind of social connection we value and need.

    Jeff Shields, CEO of the National Business Officers Association and Howard Teibel turn their attention to looking forward in anticipation of the upcoming NBOA Annual Meeting to be held in Chicago this February. The theme this year – Elevate! A call to step up our game and bring into our work what we’ve learned these past two years.

    You can also join Howard at the conference in his talk with Taylor Hastrich from FAEF in an experiential session to elevate Strategic Thinking as a Business Officer.

    To learn more about this conference or register for the event, visit NBOA.

    Whether your challenges are financial, structural or simply the need to build strong teams, Teibel Education can help your people move to the next level of excellence. Check out how we can help you be a stronger leader and build stronger teams at teibelinc.com!

    Howard Teibel

    Links & Notes

    Learn More and Register for the 2022 NBOA Annual MeetingScheduleRegistrationFollow Jeff on Social MediaTwitterLinkedIn

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  • Joining Howard Teibel today in conversation is Dr. Nathan Grawe, distinguished teaching professor of the social sciences at Carleton college, where he has served on the faculty since 1999. You might have seen Nathan's work as it relates to the framing of the enrollment cliff, something that's been exacerbated and accelerated in this last year.

    As we find ourselves beginning to emerge out of lockdowns in our lives — and for many of us on our campuses — the big question is how will we navigate back to what Georgia Tech is framing as a return to better?

    This conversation with Nathan covers many important topics, including his most recent analysis of enrollment trends, issues of shared governance, and how we need to think about work as we come out of this pandemic.

    Reach out to us at Teibel education if we can help you build an intentional mindset and process to navigate your challenges over this next year.

    About Dr. Nathan Grawe

    Dr. Nathan Grawe the Ada M. Harrison Distinguished Teaching Professor of the Social Sciences and Professor of Economics at Carleton College. He is a labor economist whose work examines intergenerational connections with education and labor market outcomes. Nathan's book, Demographics and The Demand for Higher Education (Johns Hopkins University Press, 2018) examines how recent demographic shifts are likely to affect demand for higher education. In a follow-up project, The Agile College (Johns Hopkins University Press, 2021), Nathan draws on interviews with higher education leaders to provide examples of how proactive institutions are grappling with demographic change.

    Links & Notes

    About Dr. Nathan GraweThe Agile College: How Institutions Successfully Navigate Demographic Challenges by Nathan D. GraweVisit Nathan's Website at Carleton College
  • As we turn our energy to 2021, we can begin to catch a glimpse of getting on the other side of this crisis. Independent school leaders have implemented innovations over the last nine months that they could only dream about prior to the pandemic. The question now is can they sustain these changes with intentionality.

    Jeff Shields, CEO of the National Business Officers Association and Howard Teibel explore these questions in anticipation of the upcoming February all-virtual NBOA Annual Meeting. The opportunity in this year is to prepare ourselves with the right state of mind – resiliency, ambition for change and living our vision.

    Join Howard at the NBOA Annual conference for a Goldmine session on Being a Leader Without Being an Expert, February 22 and for a Deep Dive session around Building a Culture that can Innovate from the Bottom Up, February 23.

    To learn more about this conference or register for the event, visit NBOA.

    Whether your challenges are financial, structural, or simply the need to build strong teams, Teibel Education can help your people move to the next level of excellence. Check out our work with Independent Schools today!

  • At Teibel Education we are committed to having your people be connected with a higher purpose. As we look to 2021 and the hope for greater ease and less uncertainty, we bring you a podcast on learning.

    How do you produce active listening in a colleague, student, or peer? Active listening is a central tenant to the capacity to learn and acquire new skills.

    In this podcast, we explore learning with UCLA professor Dr. Christopher Surro. Chris is committed to his student’s success and he teaches us how to engage others to learn by applying a few simple principles – showing care, guiding versus doing and creatively using technology.

    As administrators, Deans, CFO’s, or faculty, this is an invaluable conversation to listen to and share with others. We look forward to hearing how this resonates with you.

    Links & Notes

    About Chris Surro — UCLA Department of Economics

    About Dr. Christopher Surro

    Chris Surro is an Assistant Adjunct Professor in the Department of Economics at UCLA. He primarily teaches macro courses but has teaching interests across a variety of economic fields. His main teaching goal is to provide students with both economic knowledge and the ability to apply that knowledge in practical ways to their future careers. He also tries to incorporate new technologies into his classes to improve student learning and engagement. His research focuses on using recent computational methods to improve economic analysis.

  • Mission in Action

    Today on the show we bring a demonstration of living a mission. Our guest is Doug Brown, President of UMass Memorial Community Hospitals and Chief Administrative Officer for the UMass Memorial Health Care system. He had a vision for their community - looking in their own backyard and anchoring their institutional mission through local investing, local procurement, and local hiring.

    As a $2.4 billion integrated health care delivery system in Central Massachusetts, Umass Memorial’s “Anchor Mission Project” is addressing the social determinants of health beyond the traditional approach of providing excellent clinical care. UMass Memorial is putting their money where their mouth is by investing part of their institutional portfolio in local resources, purchasing directly from local businesses, and hiring a greater percentage from the surrounding community.

    Links & Notes

    “Anchoring Health beyond Clinical Care: UMass Memorial Health Care’s Anchor Mission Project” — Harvard.eduHarvard School of Public Health Highlights UMass Memorial’s Anchor Journey — DemocracyCollaborative.orgUMass community hospitals chief appointed to AHA trustees — Telegram.comUChicago Joins the Higher Education Anchor Mission Initiative — The University of Chicago Civic Engagement
  • This is an important conversation to listen to the whole way through. First, ask yourself: what’s the highest purpose of your organization?

    Likely you have an answer, something you’ve been told, or something you’ve absorbed through your experience over the years. But maybe the greater truth is that we need to discover our organization’s purpose with our people.

    When we move to higher purpose, we form a contract with each other that transcends normal management theory – the need for greater control.

    Dr. Robert Quinn and Howard Teibel pick up where they left off in episode 222 of the podcast and now focus on what it looks like to give up control to create something most of us only imagine – an engaged, connected and purpose-focused organization, where leaders put their egos aside and allow their people to step up.

    Links & Notes

    About Dr. Robert QuinnRobertQuinn.comRobert’s BlogConnect with Robert on LinkedInFollow Robert on Twitter • @BobQuinnUofMFind Robert on FacebookWatch "Find Your Purpose" on Facebook
  • Heather Jarhling is a rising senior at Colby College in Waterville Maine. She — like her peers — is facing an unsettled future. This cohort spent the last three and a half months running to keep up with a shift to online education that many of them did not sign up for.

    Of course, no one signed up for the changes sweeping education as a result of the pandemic. And the rising voices around racial injustice will be additional concerns you will need to face. We need to listen to one other — now more than ever — as our expectations, needs, and requirements shift toward the fall.

    Heather and Howard explore what the transition to learning from home meant for her and what students like her are looking for in their educational experience as we face the fall term. If you’re an administrator or a faculty member and you’re looking to understand your students’ expectations leading into next year, this is a must-listen. Next year’s class is looking for a signal for change ahead and as you’ll hear in this conversation, finding the middle-ground that demonstrates they’ve been heard today will go a long way when you need to ask for their flexibility tomorrow.

    We invite you to use this podcast to open or continue the conversation with others.

  • As we begin to pivot in our organizations from the necessary critical decisions to get through these first few months and on to living with a new way of working, how do we not fall back into business as usual? Our people are looking not only for direction and stability but a sense of connection to a larger purpose. At the heart of people feeling disconnected is the absence of a certain kind of leadership that puts one’s ego aside and empower others to genuinely connect with a deeper purpose.

    Today on the show, Howard has a conversation with Dr. Robert Quinn, professor emeritus at the University of Michigan's Ross School of Business and co-founder for the Center for Positive Organizations. Howard and Robert explore what it looks like to step up into an authentic way of leading – both from the heart and with conviction.

    Links & Notes

    About Dr. Robert QuinnRobertQuinn.comRobert’s BlogConnect with Robert on LinkedInFollow Robert on Twitter • @BobQuinnUofMFind Robert on FacebookWatch "Find Your Purpose" on Facebook

    About Dr. Robert Quinn

    Robert E. Quinn is the Margaret Elliot Tracy Collegiate Professor Emeritus at the University of Michigan, Ross School of Business. His research and writing focuses on purpose, leadership, culture and change. He is one of the co-founders of the field of Positive Organizational Scholarship and a co-founder of the Ross Center for Positive Organizations. In terms of research, he is in the top 1% of professors cited in organizational behavior textbooks. He has published 18 books. As a teacher, Quinn is the recipient of multiple awards. In a global survey he was recently named one of the top speakers in the world on the topic of organizational culture and related issues. His talk on personal purpose went viral and has been viewed by over 16 million people.

  • In our lifetime, Higher Education has not seen the kind of global shock to its system that emerged over a two-month period. We anticipated a systematic and orderly shift in the next few years to address the rising cost of education, changing demographics, and a growing adult population choosing to come back to further their education. Those institutions that had already invested in a new kind of education now find themselves in a position to accelerate. Georgia Institute of Technology is one of those institutions.

    Today on Navigating Change we have Dr. Nelson Baker, who serves as Dean of Professional Education for Georgia Tech. His group oversees the delivery of Georgia Tech's extensive catalog of world-class credit and non-credit education programs for over 40,000 learners and 2,600 organizations worldwide each year. Our conversation with Dr. Baker revolves around his experience overseeing this expansive arm of Professional Education and what that experience can teach us as we turn toward rebuilding in the COVID era.

    Links & Notes

    “Deliberate Innovation, Lifetime Education” Report from the Commission on Creating The Next in Education at Georgia Tech (PDF)About Dr. Nelson BakerConnect with Dr. Nelson Baker on LinkedInThe Center for 21st Century Universities
  • Many of us listen to podcasts in moments of leisure or capacity to separate from work. Sometimes a topic comes along that is central to what we’re facing right now.

    This week, we are very fortunate to have educator and futurist Bryan Alexander joining us for a conversation around scenario planning in the era of COVID-19. Bryan recently has been a leader in a crowdsourced operation to document the impact of the pandemic on higher education and discusses approaches to scenario planning along with the pitfalls institutions may experience along the way.

    Please share this episode with colleagues who would benefit from strategies in scenario planning.

    As always, feel free to reach out to the Teibel Education team to discuss further.

    Links & Notes

    Google Sheet: Higher Ed Closures and MigrationsAcademia Next: The Futures of Higher Education by Bryan AlexanderAbout Bryan Alexander
  • Over the last two episodes we’ve discussed two major functions of strategic thinking. In the first, we shared insights around uncovering your key message. In part two, we focused on how to get the attention of your audience with headlining your vision.

    This week, we’ll focus on the key factors to bring strategic thinking to your work that asks the big questions.

    Strategic thinking is not linear or delivering on daily work. It’s about peering around corners, across horizons, and uncovering trends that exist beyond the bubble of your institution.

  • Our guest is working to develop the 60-year curriculum, one with an eye toward a lifetime of education.

    Rovy Branon serves as Vice Provost for Continuum College at University of Washington. When you are a learner at Continuum College, you are taking part in one of the most aggressively innovative programs dedicated to bringing education to non-traditional students. Branon and his team are part of a dynamic shift in how we think about education well beyond the traditional student.

    This week, Rovy joins Howard Teibel to share the story of Continuum College, and how their work is shaped by re-evaluating how we learn...throughout our life.

    Links & Notes

    Continuum CollegeProfessional and Continuing Education at UWLearning for a Lifetime: A 100-year life requires a 60-year curriculum
  • There is an unnamed disruptor around the corner. So says our guest today, Rutgers University’s Mike Gower. As Executive Vice President for Finance and Administration and University Treasurer, the breadth and depth of his involvement in university operations is extensive. With decades of experience in the field, one might expect him to carry more answers than questions these days. That, according to Gower, is far from the case, and the unnamed disruptor - the change you haven’t seen coming - is always right around the next corner.

    Being a part of the leadership team for an institution as large as Rutgers brings with it a unique set of demands. “We can’t solve the future. We can’t solve the next set of trends that may be coming our way — or may not. Instead, we have to explore them and say, ‘what might that mean?’… Then we can go positive and say, ‘what would we like to do? What should we do?’ Instead of being reactive, what would we like to do to continue growing as an institution?”

    This week on Navigating Change, Mike Gower joins Howard Teibel to talk about the questions before us and the disruptor around the corner. He shares the background to his work in leading change across his leadership team and how that work can help set the stage for the next generation of finance and administrative leaders.

    Our congratulations to Mike for winning the KPMG Distinguished Service Award at EACUBO for his service in advancing the role of the business officer as a strategic leader.


  • Cutting a path through the political and emotional landscape to deliver a strong strategic plan is an act of courage. Even with a clear consensus that a strategic plan is required, connecting intention to action is a massive undertaking.

    That’s precisely what Rhode Island School of Design’s leadership achieved with their 2020-2027 NEXT Strategic Plan. Under the management of Taylor Scott, RISD Chief of Staff & Communications, and the rest of the diverse RISD team, they developed a campus-wide effort to prioritize resources, gain commitment, and drive toward a productive new vision of the institution for the next decade.

    This week on the show, Taylor Scott joins Howard Teibel and Rebeka Mazzone as the three share their perspectives on marshalling the enthusiasm of resources while building a future based on realistic financial goals.

    Links & Notes

    Learn more about the RISD NEXT plan
  • In February 2015, Roger L. Martin joined us to talk about innovation, incentive, and inspiration. This is the stuff that drives teams to face the most complex, stubborn challenges with surprising and creative solutions.

    That episode quickly cemented itself as one of our most listened-to episodes in the nine years that we have been producing this show. Roger effortlessly demonstrates the kind of approach to change that has become foundational to our work at Teibel Ed. We're not solving problems, we’re navigating uncertainty.

    In his time as Dean of the Rotman School at the University of Toronto, he managed to enroll his best educators to help him solve a seemingly intractable recruiting challenge. The story he tells of this experience is at once bold and charming, and it carries our central message this week: what does it mean to be part of the solution, not part of the problem?

    Professor Martin's work in Harvard Business Review, "The Rise — and Likely Fall — of the Talent Economy," lays out the case for the disconnect of high salaries to performance in knowledge work. But can the same case be made for the impact of significant financial goals on cultivating our best creative solutions from our most engaged and willing teams?

    From Howard Teibel's work with institutions in administrative and academic reviews and Professor Martin's work as an academic and business leader comes a conversation that addresses the competencies of our teams, inspiring our best players to do their best work in the face of the significant challenges before them.

    Links & Notes

    Roger L. Martin — rogerlmartin.com@RogerLMartin — Twitter"The Rise (and Likely Fall) of the Talent Economy" — hbr.org"What Threatens the Talent Economy" — Innovation Hub

    About Roger L. Martin

    Professor Roger Martin is a writer, strategy advisor and currently #1 ranked management thinker in the world. He is the former Dean and Institute Director of the Martin Prosperity Institute at the Rotman School of Management at the University of Toronto in Canada.