Avsnitt
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On this episode, host Sagi Eliyahu welcomes Bradley Collins, CEO and Co-Founder of LegalTechTalk. Bradley shares insights from his career building large-scale industry events across fintech, advertising, insurance and now legal — an industry he believes is ripe for disruption.
They discuss why AI won’t replace the human need for connection, the power of in-person gatherings and how tech can enhance but never fully replicate trust-building experiences. As legal operations face increased pressure to adapt, Bradley explains what ops leaders can learn from other disrupted sectors and why fostering community is more important than ever.
Key Takeaways:
(05:12) In-person events remain crucial for partnerships and validation in a digital-first world.
(07:01) Successful events combine compelling content, renowned speakers, and immersive experiences.
(11:02) Recurring events foster strong professional communities and deeper connections.
(13:30) AI-powered networking tools enhance attendee engagement and pre-event meeting scheduling.
(15:24) Generative AI is emerging as a transformative force in legal tech despite slow industry adoption.
(20:41) Law firms face disruption risks from clients bringing work in-house and AI-powered competitors.
(21:18) Managing partners and CEOs increasingly embrace innovation in legal tech events.
(22:26) Giving without expectation builds lasting connections and positively impacts careers.
Resources Mentioned:
Bradley Collins
https://www.linkedin.com/in/bradleycentaurcollins/
LegalTechTalk | LinkedIn
https://www.linkedin.com/company/legaltechtalk/
Legal TechTalk | Website
https://www.legaltech-talk.com/
Cannes Lions
https://www.canneslions.com/
This episode is brought to you by Tonkean.
Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.
#Operations #BusinessOperations
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On this episode, host Sagi Eliyahu is interviewed by Kelly Eliyahu, Senior Director of Product Marketing at Salesforce, to celebrate Tonkean’s 10-year anniversary. In a rare role reversal, Co-Founder and CEO, Sagi, reflects on the vision that started it all, the obstacles overcome and the future Tonkean is building toward. From early product pivots to landing some of the world’s biggest enterprise logos, the episode offers founders, operators and tech leaders a real look into scaling with conviction and evolving ahead of the curve.
Key Takeaways:
(04:12) Process orchestration bridges gaps between human collaboration and technology.
(06:33) AI advancements enable better alignment between human needs and systems.
(09:02) The market now values orchestration and automation more than ever.
(12:15) Pivoting strategies is essential to meet market expectations effectively.
(14:04) Operations teams play a critical role in modern business success.
(18:45) Reframing ideas in familiar terms can unlock support and growth.
(23:29) Personal resilience often parallels entrepreneurial challenges and milestones.
(25:06) Entrepreneurs should focus on asking the right questions, not easy answers.
(33:06) Trust from leading organizations reflects the value of innovative solutions.
(37:01) The future of work lies in transforming how enterprises interact with software and AI.
Resources Mentioned:
Sagi Eliyahu
https://www.linkedin.com/in/eliyahusagi/
Tonkean
https://www.tonkean.com
Salesforce
https://www.salesforce.com/
Gong
https://www.gong.io/
This episode is brought to you by Tonkean.
Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.
#Operations #BusinessOperations
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Saknas det avsnitt?
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Many companies overlook the untapped potential of veterans in the workforce. On this episode, host Sagi Eliyahu sits down with Lee Kirby, Co-Founder of Salute Mission Critical. Lee shares his journey from the military to the data center industry, highlighting the value of veterans in the workforce and how Salute Mission Critical helps bridge the gap between military service and technical careers.
Key Takeaways:
(03:56) Salute Mission Critical trains veterans for data center careers worldwide.
(06:33) Both the military and data center industries demand continuous learning to keep up with rapid advancements.
(09:57) AI is accelerating learning, achieving in minutes what once took centuries.
(11:04) A culture that treats mistakes as learning opportunities unlocks workforce potential.
(18:41) Military spouses also bring valuable skills in contingency planning and adaptability.
(22:44) Great leadership comes from empowering teams, not just technical expertise.
(26:38) Leadership in the military builds maturity, perspective and decision-making skills.
(28:13) Hiring veterans offers a strong ROI due to their elite training and leadership skills.
Resources Mentioned:
Lee Kirby -
https://www.linkedin.com/in/leekirby-datacenterservices-veteransprograms/
Salute Mission Critical | LinkedIn -
https://www.linkedin.com/company/inc-salute/
Salute Mission Critical | Website -
https://salutemissioncritical.com/
This episode is brought to you by Tonkean.
Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.
#Operations #BusinessOperations
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AI is no longer just an emerging trend — it’s fundamentally reshaping procurement, decision-making and business operations at an unprecedented pace. On this episode, host Sagi Eliyahu welcomes Jason Busch, Co-Founder of MetalMiner.
Jason shares his perspective on the evolution of AI, how procurement technology has transformed over the years and what businesses need to prepare for as AI-driven automation takes center stage.
Key Takeaways:
(01:14) Jason’s background and how he entered procurement technology and became an early industry expert through writing and research.
(06:45) AI-driven productivity gains could reshape industries, with autonomous agents handling most procurement and supply-chain tasks.
(13:06) Voice tech and automation are reshaping procurement and negotiation.
(17:47) Procurement technology will become more intuitive as tools evolve and users adapt to new workflows.
(20:03) Getting the best results from AI requires refining and adjusting inputs.
(28:01) AI agents will work autonomously but still require human oversight.
(34:10) Speaking up and challenging ideas drives innovation and meaningful progress.
Resources Mentioned:
Jason Busch -
https://www.linkedin.com/in/jason-busch-96075/
MetalMiner | LinkedIn -
https://www.linkedin.com/company/metalminer/
MetalMiner | Website -
https://agmetalminer.com/
Stealth Startup Spy -
https://stealthstartupspy.substack.com/
This episode is brought to you by Tonkean.
Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.
#Operations #BusinessOperations
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Keeping up with the changes in legal operations takes strategy, flexibility and a willingness to embrace new technology. In this episode, host Sagi Eliyahu sits down with Micki Nute, Senior Director, Head of Legal Strategy and Operations at Pure Storage, to talk about how the field of legal operations is shifting, the role of AI in legal work and why process transformation matters. Micki shares lessons from her career, offering a candid look at the challenges and opportunities that come with integrating technology into legal teams.
Key Takeaways:
(02:49) Legal expertise can streamline procurement with technology.
(06:18) Leading change isn’t just about solutions — it’s about team buy-in.
(06:51) Implementing legal tools takes time and team alignment.
(09:26) Generative AI automates tasks, allowing lawyers to focus on high-value work.
(19:23) AI outputs are only as good as the questions asked — learning to query is key.
(20:45) Understanding AI’s data sources is key to ensuring accuracy.
(21:39) AI-powered search tools help legal teams work smarter.
(24:13) Clear communication prevents knee-jerk reactions.
Resources Mentioned:
Micki Nute -
https://www.linkedin.com/in/micki-nute-1645371/
Pure Storage LinkedIn -
https://www.linkedin.com/company/purestorage/
Pure Storage Website -
https://www.purestorage.com/
This episode is brought to you by Tonkean.
Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.
#Operations #BusinessOperations
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Procurement is evolving, and those who embrace technology and adaptability will lead the way. Mathew Schulz, Founder of Matchat, talks to Sagi Eliyahu about his journey via the military and government to procurement, how he built a thriving media company and why AI is reshaping the profession. Mathew also explores the role of automation in driving efficiency and how procurement leaders can stay ahead in a rapidly changing industry.
Key Takeaways:
(2:15) The power of consistent content creation in procurement and career growth.
(4:43) Pivoting from public to private sector shaped a unique procurement perspective.
(9:03) COVID’s lasting impact on supply chains and procurement strategies.
(14:03) Automation enables lean procurement teams to manage massive operations.
(18:48) Tech literacy and strong relationships drive procurement success.
(20:40) Understanding AI tools early drives better adoption and competitive advantage.
(23:45) Curiosity and adaptability are key traits for modern procurement professionals.
(26:03) Trust is essential for scaling relationships in procurement.
(26:39) AI agents and automation are reshaping business operations.
(29:45) Building networks and gaining diverse experiences are crucial for growth.
Resources Mentioned:
Mathew Schulz -
https://www.linkedin.com/in/mathewschulz/
Matchat | LinkedIn -
https://www.linkedin.com/company/meetmatchat/
Matchat | Website -
https://matchat.io/
Forrester -
https://www.forrester.com/
Tonkean -
https://www.tonkean.com/
OpenAI -
https://openai.com/
This episode is brought to you by Tonkean.
Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.
#Operations #BusinessOperations
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Healthcare innovation thrives at the intersection of technology and empathy. In this episode, Alistair Erskine, Board Member of Graphite Health and SVP and Chief Information and Digital Officer of Emory Healthcare, shares his journey from practicing medicine to leading healthcare innovation. He discusses the evolution of healthcare technology, the role of AI in patient care and the importance of integrating human connection with cutting-edge tools.
Key Takeaways:
(01:41) Fixing inefficiencies in electronic health records inspired Alistair's career shift.
(02:00) The CMIO role bridges clinical workflows and technology.
(10:05) Effective change management requires three lenses: technical, emotional and cultural.
(12:43) Streaming rounds help leaders connect with frontline realities.
(16:25) Trickle feedback provides timely, actionable insights.
(22:14) Ambient listening improves patient interactions and saves physician time.
(23:28) AI-powered tools prevent patient falls and enhance care quality.
(34:26) Hospitals using Apple products improve efficiency and cybersecurity.
Resources Mentioned:
Alistair Erskine -
https://www.linkedin.com/in/transformatics/
Graphite Health -
https://www.linkedin.com/company/graphite-health/
Emory Healthcare | LinkedIn -
https://www.linkedin.com/company/emory-healthcare/
Emory Healthcare | Website -
https://www.emoryhealthcare.org/
This episode is brought to you by Tonkean.
Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.
#Operations #BusinessOperations
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Mentorship and market trends are shaping the future of careers in ways we can’t ignore. On this episode, Matt Schwartz, US Finance Practice Group Leader at DLA Piper, dives into the state of the current market, the evolution of mentorship and actionable career insights for young professionals. Matt also shares with host Sagi Eliyahu his journey as a transactional attorney and his leadership role in the Legal Mentor Network, the first formal mentoring hub for lawyers and law students.
Key Takeaways:
(04:11) The “fork in the road” creates opportunities for some, challenges for others.
(04:58) Debt markets play a vital role in fluctuating equity cycles.
(07:25) Delivering value and staying adaptable are essential for employees.
(10:24) Passion and curiosity drive fulfilling careers.
(13:12) The Legal Mentor Network supports future legal professionals.
(18:58) Iteration and change are keys to staying relevant.
(19:44) Being present, organized and engaged adds value at work.
(24:51) Long-term relationships are crucial for career growth.
(28:09) AI is shaping the workforce, but fundamentals still matter.
Resources Mentioned:
Matt Schwartz -
https://www.linkedin.com/in/matt-schwartz-15576617/
DLA Piper | LinkedIn -
https://www.linkedin.com/company/dla-piper/
Legal Mentor Network -
https://legalmentornetwork.org
DLA Piper | Website -
https://www.dlapiper.com
This episode is brought to you by Tonkean.
Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.
#Operations #BusinessOperations
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Procurement’s time at the table is here to stay — if leaders embrace resilience and innovation. On this week’s episode, Nina Bomberg, Director of Global Indirect Procurement at dormakaba, explores the evolving role of procurement and the growing influence of AI in streamlining operations. Nina shares insights from her 20-year journey with host Sagi Eliyahu, emphasizing the importance of resilience, strategy and adaptability in procurement.
Key Takeaways:
(02:30) Procurement’s role is ever-changing but always vital to operations.
(04:29) Indirect procurement is gaining attention for driving material availability and efficiency.
(05:43) AI tools enhance efficiency by simplifying procurement processes.
(08:15) Streamlining procurement interactions can lead to significant productivity gains.
(09:04) Complex corporate software should be as user-friendly as consumer apps.
(16:10) Fundamentals in procurement, like data quality and processes, must be mastered before advancing to newer technologies.
(18:50) The Eisenhower Matrix helps focus on important goals over urgent tasks.
(19:53) Building inventory and diversifying suppliers are essential strategies.
(24:07) Fire drills in procurement teach muscle memory for better future responses.
(25:14) Leaders must balance short-term priorities with long-term strategic goals.
Resources Mentioned:
Nina Bomberg -
https://www.linkedin.com/in/ninabomberg/
dormakaba | LinkedIn -
https://www.linkedin.com/company/dormakaba/
dormakaba | Website -
https://www.dormakaba.com/us-en
This episode is brought to you by Tonkean.
Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.
#Operations #BusinessOperations
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The future of procurement belongs to those who master both cutting-edge technology and timeless human skills. In this episode, Andrew Daley, Managing Director of Digital Procurement and Supply Chain at Edbury Daley, explores the intersection of digital transformation and talent in procurement. He shares insights from his extensive career and recent research on the evolving skill sets necessary for success in a rapidly changing technological landscape.
Key Takeaways:
(02:55) Staying ahead requires understanding both current trends and the short- to medium-term future of your industry.
(06:15) Digital literacy is the top skill for professionals, enabling better use of tools and technologies.
(10:40) Relationship-building and stakeholder engagement are irreplaceable skills in the digital age.
(14:20) Critical thinking and strategic thinking remain critical, as they cannot be automated by AI.
(19:05) The evolution of procurement is driven by technology, creating new opportunities for professionals.
(23:30) Effective digital strategies address specific problems, aligning with organizational goals.
(25:45) Tools like ChatGPT demonstrate how curiosity and exploration can enhance professional capabilities.
(28:36) Professionals must take personal accountability for their growth and adapt to technological advances.
Resources Mentioned:
Andrew Daley -
https://www.linkedin.com/in/edburydaleyandrew/?originalSubdomain=uk
Edbury Daley | LinkedIn -
https://www.linkedin.com/in/edburydaleyandrew/?originalSubdomain=uk
Edbury Daley | Website -
https://www.edburydaley.com/
This episode is brought to you by Tonkean.
Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.
#Operations #BusinessOperations
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Procurement isn’t just about contracts and purchase orders anymore — it’s a strategic powerhouse that drives value across the business. In this episode, Rich Sains, Managing Consultant of Acada and Host of “The Procurement Conversation” podcast, talks to Sagi Eliyahu about transforming procurement from a tactical to a strategic function, touching on automation, AI and building stakeholder value.
Key Takeaways:
(01:20) Rich Sains recounts his career path from logistics to founding his own ProcureTech company.
(06:07) Procurement roles vary from transactional to strategic, with top teams focused on delivering business value.
(09:21) Procurement earns respect when seen as a strategic partner rather than a back-office function.
(13:09) Effective procurement prioritizes value-added activities over mere process optimization.
(18:03) Agile RFP processes, such as collaborative requirement gathering, better meet the needs of fast-paced businesses.
(22:47) Adopting product management principles can help procurement become a true strategic asset.
(24:48) AI’s potential in procurement is overhyped; data systemization is needed for true impact.
(29:05) Hard work and delivering stakeholder value are key to procurement’s effectiveness.
Resources Mentioned:
Rich Sains -
https://www.linkedin.com/in/rsains/?originalSubdomain=uk
Acada | LinkedIn -
https://www.linkedin.com/company/acadatech/
Acada | Website -
https://www.acadatech.com
The Procurement Conversation -
https://podcasts.apple.com/gb/podcast/the-procurement-conversation/id1623211171?i=1000666949109
This episode is brought to you by Tonkean.
Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.
#Operations #BusinessOperations
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Innovating within the public sector is not only possible but essential for progress. Kevin Floyd, Deputy Chief Procurement Officer at City of Atlanta Department of Procurement, shares with host Sagi Eliyahu how he's transforming public procurement to match the agility and innovation seen in the private sector. From crisis management to strategic planning, Kevin shares actionable insights that challenge the status quo.
Key Takeaways:
(02:04) Public sector procurement doesn't have to lag behind the private sector.
(05:23) Shifting the employee mindset is critical to innovation in public procurement.
(08:43) Incentive-based contracting can drive efficiency and faster project completion.
(12:03) Procurement plays a strategic role in crisis management, such as during water main breaks.
(15:23) Emergency preparedness in procurement is essential, especially for major events like the World Cup.
(18:43) Technology, including AI, is key to driving procurement innovation.
(22:03) Building strong partnerships with other departments enhances procurement’s role in public sector operations.
(25:23) Kevin shares career advice on learning from both positive and negative experiences.
Resources Mentioned:
Kevin Floyd -
https://www.linkedin.com/in/kevin-floyd-21583b88/
City of Atlanta Department of Procurement -
https://www.linkedin.com/company/atlprocurement/
ATL Suppliers -
https://www.atlsuppliers.com/
* Since the recording of this episode, Kevin Floyd has moved on from his role as Deputy Chief Procurement Officer at the City of Atlanta Department of Procurement.
This episode is brought to you by Tonkean.
Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.
#Operations #BusinessOperations
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Transforming procurement in a time of disruption requires both innovation and leadership. On this episode, Dwight Jacobs, Senior Vice President, Supply Chain and Chief Procurement Officer of Duke Energy, joins host Sagi Eliyahu. Dwight shares valuable insights into navigating the evolving world of procurement and supply chain management, emphasizing the importance of long-term strategies, partnerships and resilient systems.
Key Takeaways:
(02:57) Duke Energy’s clean energy transition is heavily dependent on long-term supply chain partnerships.
(05:00) The importance of building resilient supply chains by adding more suppliers and increasing competition.
(08:21) Leadership is portable, and servant leadership plays a crucial role in team success.
(10:00) The "Crew, Mission, Me" philosophy emphasizes putting the team first to achieve organizational goals.
(12:30) How Duke Energy’s in-house technology, Scout, optimizes supply chain material tracking and labor efficiency.
(14:35) The importance of data analytics for predictive decision-making in supply chain operations.
(16:50) The need to embrace generative AI while maintaining the human aspect in procurement.
(18:23) The best career advice Dwight received: helping peers succeed ultimately leads to personal success.
Resources Mentioned:
Dwight Jacobs - https://www.linkedin.com/in/dwight-jacobs-/
Duke Energy | LinkedIn - https://www.linkedin.com/company/duke-energy-corporation/
Duke Energy | Website - https://www.duke-energy.com/
This episode is brought to you by Tonkean.
Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.
#Operations #BusinessOperations
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This week, host Sagi Eliyahu welcomes Nico Bac, Founder of Digital Procurement Now, shares his journey from driving procurement innovations at Procter & Gamble to establishing his own advisory firm. Gain valuable insights on effective leadership, the critical role of user-friendly technology and AI’s growing influence in the industry.
Key Takeaways:
(02:10) Nico’s transition from corporate procurement at Procter & Gamble to founding his own firm.
(04:45) Early adoption of digital procurement tools like Cooper and Ariba.
(07:55) Emphasizing user experience as a top priority in procurement technology.
(11:20) Cautionary approach to AI’s growing influence in procurement.
(15:35) Risks associated with relying on outdated procurement technologies.
(18:50) Migrating procurement systems to cloud-based platforms is essential.
(22:30) Big data will drive future procurement decisions and enhance strategy.
Resources Mentioned:
Nico Bac - https://www.linkedin.com/in/nico-bac-dpnow/
Digital Procurement Now - https://dpnow.ai/
This episode is brought to you by Tonkean.
Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.
#Operations #BusinessOperations
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On this episode, Sagi Eliyahu sits down with Mary Beth Blair, Director and Associate General Counsel of Legal Operations and Procurement at Coursera. Mary Beth shares her journey from in-house counsel at Panera Bread to her current dual role. She discusses the challenges and rewards of balancing legal operations and procurement, the evolution of legal ops and the impact of AI in the legal field.
The views expressed are those of the guest and do not represent those of her current or former organizations.
Key Takeaways:
(03:13) Evolution and definition of legal operations over the past 10 years.
(05:27) Running a legal department like a business and assessing its foundations.
(08:49) Encouragement of innovation and permission to fail within legal operations.
(10:43) The impact of AI and technology on legal processes and time-saving.
(12:17) Focusing on quick wins and leveraging existing tech stacks.
(15:39) The importance of managing relationships and understanding GC's objectives.
(19:16) Leading people through change and optimizing processes.
(21:06) Developing strategic thinking within legal teams and balancing tactical work.
(23:28) The struggle with knowing when to pivot and adapt strategies.
Resources Mentioned:
Mary Beth Blair - https://www.linkedin.com/in/mary-beth-blair-99268516/
Coursera - https://www.linkedin.com/company/coursera/
Corporate Legal Operations Consortium (CLOC) - https://cloc.org
This episode is brought to you by Tonkean.
Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.
#Operations #BusinessOperations
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This week, Sagi Eliyahu welcomes Dr. Ron Glickman, Author of “Lead for a Change” and Adjunct Professor at Cal State in Los Angeles. Dr. Glickman discusses his extensive experience in IT, the importance of understanding change dynamics, and provides insights from his book “Lead for a Change.”
Key Takeaways:
(01:00) The importance of being effective rather than just being right.
(05:51) Starting with retail operations and transitioning to IT leadership roles.
(10:42) Overview of the book “Lead for a Change,” which offers practical leadership lessons.
(15:33) The concept and inspiration behind the title “Lead for a Change.”
(20:24) The significance of aligning change initiatives with customer centricity and clear vision.
(25:15) The necessity of setting clear expectations and understanding different roles in change management.
(30:06) Techniques for managing and leading through transformational changes while balancing strategy and comfort levels.
(34:57) Reflections on effective leadership and the importance of continuous learning.
Resources Mentioned:
Dr. Ron Glickman - https://www.linkedin.com/in/ronglickman/
Cal State - https://www.linkedin.com/school/california-state-university-los-angeles/
“Lead for a Change” by Dr. Ron Glickman - https://www.amazon.com/Lead-Change-Strategies-Expectations-Breakthroughs/dp/1632996391
This episode is brought to you by Tonkean.
Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.
#Operations #BusinessOperations
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On this week’s episode, host Sagi Eliyahu welcomes Nathan Haydn-Myer, Senior Director and Chief Procurement Officer at VSP Vision. Nathan discusses his journey into procurement, the importance of adding value and the impact of AI on procurement.
Key Takeaways:
(01:02) Accidental entry into procurement from marketing.
(03:07) Strategic shift in VSP’s procurement.
(09:10) Importance of research in understanding stakeholders.
(10:16) Achieving small wins with pro- and anti-procurement groups.
(12:17) Aligning procurement activities with business needs.
(18:04) AI’s impact on automating routine tasks.
(19:00) Identifying and focusing on value-add tasks.
(24:05) Adapting procurement strategy based on company size.
(26:00) Leadership through asking questions to foster critical thinking.
Resources Mentioned:
Nathan Haydn-Myer - https://www.linkedin.com/in/nathanhm/
VSP Vision | LinkedIn - https://www.linkedin.com/company/vsp-vision/
VSP Vision | Website - https://www.vsp.com/
CEB Business Alignment Survey - https://www.gartner.com/
Lean Six Sigma - https://www.sixsigmaonline.org/
This episode is brought to you by Tonkean.
Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.
#Operations #BusinessOperations
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This week, Sagi Eliyahu welcomes Akshay Verma, Chief Operating Officer of SpotDraft. Akshay shares his journey from Head of Legal Operations at Coinbase to COO, discussing his career transitions, the impact of AI in legal tech, and the importance of scarcity in driving value.
Key Takeaways:
(02:36) Career evolution credited to seizing opportunities.
(05:42) Transformation from manual to digital processes in law.
(07:17) Impact of AI tools on contract review speed.
(12:10) Proliferation of legal technology and its benefits.
(18:46) Importance of balancing technology and human judgment in legal work.
(24:32) Increased intensity and demands of the current role at SpotDraft.
(28:10) Belief in the value of scarcity and discipline in driving business success.
Resources Mentioned:
Akshay Verma - https://www.linkedin.com/in/akshay-verma-esq/
SpotDraft - https://www.linkedin.com/company/spotdraft/
This episode is brought to you by Tonkean.
Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.
#Operations #BusinessOperations
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On this week’s episode, host Sagi Eliyahu welcomes Michael Van Keulen, Chief Procurement Officer of Coupa Software. Michael discusses the transformative power of technology in procurement and how it can drive efficiency and innovation.
Key Takeaways:
(1:05) Leveraging automation can significantly increase procurement efficiency.
(3:45) Data analytics are critical in making smarter procurement decisions.
(7:20) Building resilient supply chains helps withstand disruptions.
(11:30) Enhancing supplier relationships through innovative technologies.
(15:10) Strategic procurement is vital for driving business value.
(18:40) Advanced technologies empower procurement teams to achieve more.
(22:05) Sustainable procurement practices impact overall business strategy.
Resources Mentioned:
Michael Van Keulen - https://www.linkedin.com/in/michaelvankeulen/
Coupa Software | LinkedIn - https://www.linkedin.com/company/coupa-software/
Coupa Software | Website - https://www.coupa.com/
This episode is brought to you by Tonkean.
Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.
#Operations #BusinessOperations
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This week, Sagi Eliyahu welcomes Joaquin Rivamonte, Director of Procurement at AlphaSense. Joaquin shares his insights on procurement strategies and operational processes, discussing the importance of scalable processes, effective planning and the need to build trust through actionable support. He emphasizes the value of listening tours and understanding key stakeholders within an organization.
Key Takeaways:
(02:30) Joaquin’s background in procurement and key influences.
(05:00) The differences in operational focus between large and small companies.
(07:50) Scalable processes are vital for rapid growth.
(09:30) Procurement success is highly dependent on proper planning.
(12:45) Listening tours play a significant role in new companies.
(15:20) Identifying and engaging with key stakeholders is crucial.
(18:00) Collaboration and communication are necessary components in building trust.
Resources Mentioned:
Joaquin Rivamonte - https://www.linkedin.com/in/joaquin-rivamonte-21384/
AlphaSense | LinkedIn - https://www.linkedin.com/company/alphasense/
AlphaSense | Website - https://www.alpha-sense.com/
Microsoft - https://www.microsoft.com/en-ph
This episode is brought to you by Tonkean.
Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.
#Operations #BusinessOperations
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