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  • Emily shares a story about her coaching client who struggled with his fast-paced, detail-averse boss. She explains how they adapted by using short, bullet-point emails, formulating yes/no questions, and using Google Notes for quick information recall. These adjustments helped improve the boss-client communication despite different styles.

    Links Mentioned:

    Clarity Call with Emily


    Free Resources:

    Strategic Planning Checklist Chief of Staff Skills Assessment ChecklistA Day in the Life of a Chief of StaffChief of Staff Toolkit


    Get in touch with Emily:

    Connect on LinkedInFollow on YouTubeLearn more about coaching Sign up for the newsletterClarity Call with Emily


    Who Am I?
    If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

  • Emily Sander talks with Urs Koenig about his book, "Radical Humility: Be a Badass Leader and a Good Human." They discuss his experiences, including how tough feedback can piss people off but still foster growth. Urs shares leadership tips like "eyes on, hands off," referencing US Women’s Soccer Team Captain Carla Overbeck's style, and a new twist on feedback called "feedforward." He mentions that one of the most powerful things a leader can say is, "I screwed that up." They also touch on training for hostage situations, and the value of meaningful connections for Chiefs of Staff.

    Links Mentioned:

    Urs Koenig's WebsiteUrs Koenig's Book: Radical HumilityClarity Call with Emily


    Free Resources:

    Strategic Planning Checklist Chief of Staff Skills Assessment ChecklistA Day in the Life of a Chief of StaffChief of Staff Toolkit


    Get in touch with Emily:

    Connect on LinkedInFollow on YouTubeLearn more about coaching Sign up for the newsletterClarity Call with Emily


    Who Am I?
    If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

    Time Stamps:
    00:43 Meet Urs Koenig: A Multifaceted Leader
    02:26 The Three Pillars of Radical Humility
    07:02 Leading Relationally: Building Trust and Influence
    11:37 The Importance of Relationships in Crisis
    14:03 Governor Patrick's Leadership During Crisis
    16:19 Empowered Execution: Lessons from Ukraine
    17:37 Carla Overbeck: Humble Leadership in Sports
    20:14 Personal Connection: Emily's Family Ties
    23:43 The Concept of Feed Forward
    27:07 Creating a Culture of Vulnerability
    30:37 Experiential Learning and Team Building
    35:30 Building a Fearless Culture

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  • Emily Sander discusses the importance of understanding if your team members are in thinking or feeling mode. She provides practical examples, like asking, “How do you feel about launching this product?” to balance overly analytical thinking or “What else comes up when you think about protecting your team?” to address emotional defensiveness. Emily also shares tips on using deep breaths to help calm high emotions.

    Links Mentioned:

    Clarity Call with Emily


    Free Resources:

    Strategic Planning Checklist Chief of Staff Skills Assessment ChecklistA Day in the Life of a Chief of StaffChief of Staff Toolkit


    Get in touch with Emily:

    Connect on LinkedInFollow on YouTubeLearn more about coaching Sign up for the newsletterClarity Call with Emily


    Who Am I?
    If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

    Time Stamps:
    00:26 Understanding Thoughts and Feelings
    01:06 Nudging Towards Balance
    01:13 Handling Emotional Defensiveness
    02:13 Encouraging Thoughtful Reflection
    03:24 Using Breathing Techniques
    04:39 Applying the Framework

  • Libby Cole shares insights about the Enneagram, focusing on motivation and vulnerability. For example, Eights are determined and goal-oriented but often misunderstood due to their direct nature. She describes characteristics of other types like Nines, who avoid conflict, and how the Enneagram helps in personal growth. Libby offers workshops and coaching on communication and conflict management through her company, Expand Coaching and Consulting.

    Links Mentioned:

    Libby Cole's WebsiteClarity Call with Emily


    Free Resources:

    Strategic Planning Checklist Chief of Staff Skills Assessment ChecklistA Day in the Life of a Chief of StaffChief of Staff Toolkit


    Get in touch with Emily:

    Connect on LinkedInFollow on YouTubeLearn more about coaching Sign up for the newsletterClarity Call with Emily


    Who Am I?
    If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.


    Time Stamps:
    00:25 Meet Libby Cole: Certified Enneagram Coach
    01:05 Understanding the Enneagram
    03:21 Exploring Enneagram Types 1 to 3
    06:59 Exploring Enneagram Types 4 to 7
    15:29 Relating to Type Seven
    16:14 Understanding Type Eight
    18:15 Exploring Type Nine
    20:30 Determining Your Core Type
    22:29 Using the Enneagram for Personal Growth
    24:05 Lightning Round: The Nine Types Recap
    25:22 Finding Your Enneagram Type
    27:05 Applying the Enneagram in Professional Settings

  • Emily introduces a feedback framework that starts and ends with recognizing an individual's virtues, illustrated by examples like Matt, an employee who needs to address his outbursts in meetings. She offers techniques for highlighting strengths, even by discussing virtues with others, and explains how the framework applies to managing up, such as a Chief of Staff prompting a principal to provide team feedback. Practical insights include providing specific examples and knowing when to pause for the other person to fill the space.

    Links Mentioned:

    Clarity Call with Emily


    Free Resources:

    Strategic Planning Checklist Chief of Staff Skills Assessment ChecklistA Day in the Life of a Chief of StaffChief of Staff Toolkit


    Get in touch with Emily:

    Connect on LinkedInFollow on YouTubeLearn more about coaching Sign up for the newsletterClarity Call with Emily


    Who Am I?
    If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

    Time Stamps:
    00:28 Framework for Delivering Feedback
    02:25 Key Points for Effective Feedback
    03:28 Using Real-Life Examples
    05:00 Talking Up Team Members
    07:01 Managing Up: Feedback for Your Boss
    08:56 The Power of Disappointment
    09:21 Personal Anecdotes and Lessons

  • Eric Williams talks about balancing life while being a dad to a four-month-old and working multiple roles, including Chief of Staff and Chief Operating Officer. He shares tips on creating systems to run a business smoothly, avoiding burnout, and maintaining sustainable growth. Eric also highlights the importance of flexibility and systematizing business processes for effective delegation.

    Links Mentioned:

    Eric Williams' WebsiteClarity Call with Emily


    Free Resources:

    Strategic Planning Checklist Chief of Staff Skills Assessment ChecklistA Day in the Life of a Chief of StaffChief of Staff Toolkit


    Get in touch with Emily:

    Connect on LinkedInFollow on YouTubeLearn more about coaching Sign up for the newsletterClarity Call with Emily

    Who Am I?
    If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.


    Time Stamps:
    00:25 Meet Eric Williams
    01:15 Challenges and Solutions in Leadership
    04:23 The Importance of Systematizing and Delegating
    13:20 Streamlining Workloads for Overwhelmed Leaders
    26:56 Sustainable Leadership: Pacing Yourself
    28:15 Handling Unexpected Challenges
    32:00 Staying in the Game: Long-Term Success
    36:09 Health and Fitness: A Personal Analogy
    37:36 Sustainable Growth and Opportunities
    40:43 Optimizing Your Business for Success

  • Emily discusses the various titles that can encompass the role of Chief of Staff, such as VP of Strategic Initiatives or Head of Business Operations. She shares examples, including a VP of Special Projects effectively serving as a Chief of Staff. Emily also offers insights on how to handle political sensitivities and the benefits of role flexibility in job titles.

    Links Mentioned:

    Clarity Call with Emily


    Free Resources:

    Strategic Planning Checklist Chief of Staff Skills Assessment ChecklistA Day in the Life of a Chief of StaffChief of Staff Toolkit


    Get in touch with Emily:

    Connect on LinkedInFollow on YouTubeLearn more about coaching Sign up for the newsletterClarity Call with Emily


    Who Am I?
    If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

    Time Stamps:
    00:48 Alternative Titles for Chief of Staff
    01:49 Executive Considerations for Hiring
    02:40 Navigating Political Sensitivities
    04:08 Dual Roles and Office Structures

  • In this episode of "Leveraging Leadership," Lenka Pincot, Chief of Staff at PMI, discusses her role in leading the office of the CEO and overseeing five enterprise teams, including transformation management. She emphasizes the need for structure, rigorous prioritization, and agility, explaining how her team handles day-to-day tasks while she focuses on strategic decisions. Lenka also highlights the importance of business awareness and working closely with a great CEO to be a successful Chief of Staff.

    Links Mentioned:

    PMI Project Management InstituteInformation on PMI certifications and resourcesInformation on PMI chaptersConnect with Lenka Pincot on LinkedInClarity Call with Emily


    Free Resources:

    Strategic Planning Checklist Chief of Staff Skills Assessment ChecklistA Day in the Life of a Chief of StaffChief of Staff Toolkit


    Get in touch with Emily:

    Connect on LinkedInFollow on YouTubeLearn more about coaching Sign up for the newsletterClarity Call with Emily

    Who Am I?
    If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.


    Time Stamps:
    00:58 Lenka's Journey to Chief of Staff
    02:58 Understanding PMI
    04:54 Role and Responsibilities of a Chief of Staff
    06:14 Managing Five Enterprise Teams
    08:12 Building Effective Systems and Structures
    12:59 Prioritization and Re-Prioritization
    18:51 Team Coordination and Flexibility
    20:11 Empowering Self-Sufficient Teams
    22:24 Strategic Investment Decisions
    22:41 Data-Driven Strategy and Investment
    28:09 Project Management Skills Development
    31:01 Reflections on the Chief of Staff Role

  • This episode explains why the definition of Chief of Staff is all over the place due to the role's relative newness in business. Examples from around the world illustrate how the role varies: in Singapore, it's little known; in Mexico, it's often confused with HR; and in Germany, it has military connotations. Emily suggests the role will become more structured and better understood in the next 10-15 years.

    Links Mentioned:

    Clarity Call with Emily


    Free Resources:

    Strategic Planning Checklist Chief of Staff Skills Assessment ChecklistA Day in the Life of a Chief of StaffChief of Staff Toolkit


    Get in touch with Emily:

    Connect on LinkedInFollow on YouTubeLearn more about coaching Sign up for the newsletterClarity Call with Emily


    Who Am I?
    If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

    Time Stamps:
    00:30 Most Common Question About Chiefs of Staff
    01:04 The Emerging Role of Chief of Staff
    01:43 Global Perspectives on Chief of Staff
    02:12 Challenges and Misconceptions
    03:31 Regional Variations and Examples
    04:01 Chiefs of Staff in Multinational Corporations
    05:33 Higher Education and Nonprofits
    08:33 The Future of the Chief of Staff Role

  • Greg Williams, Chief of Staff at Western Computer, talks about helping companies, like those supplying Walmart, navigate supply chain challenges during COVID-19. He sheds light on the importance of ERP systems for growing businesses and offers advice on vendor selection and tech modernization. Greg also discusses trends in bringing manufacturing back to the U.S. and how private equity firms work with his company to upgrade systems post-acquisition.

    Links Mentioned:

    Western Computer's WebsiteConnect with Greg Williams on LinkedInClarity Call with Emily


    Free Resources:

    Strategic Planning Checklist Chief of Staff Skills Assessment ChecklistA Day in the Life of a Chief of StaffChief of Staff Toolkit


    Get in touch with Emily:

    Connect on LinkedInFollow on YouTubeLearn more about coaching Sign up for the newsletterClarity Call with Emily


    Who Am I?
    If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

    Time Stamps:
    00:25 Meet Greg Williams: Supply Chain Expert
    01:57 Partnership with Microsoft
    03:25 Understanding ERP Systems
    04:15 Choosing the Right ERP Solution
    07:16 Benefits of ERP Systems
    12:27 Vendor Selection and Risk Mitigation
    18:37 Supply Chain Challenges and Future Trends
    28:42 Connecting with Greg and Western Computer

  • Emily explains three key ways to use a Chief of Staff effectively. First, principals need to identify their needs, like lifting out of daily tasks for fundraising or strategic focus. Second, teams may need help in areas like marketing expertise or mediating executive conflicts. Third, companies should consider both immediate needs and long-term goals, identifying gaps or game-changing talents the Chief of Staff can address.

    Links Mentioned:

    Clarity Call with Emily


    Free Resources:

    Strategic Planning Checklist Chief of Staff Skills Assessment ChecklistA Day in the Life of a Chief of StaffChief of Staff Toolkit


    Get in touch with Emily:

    Connect on LinkedInFollow on YouTubeLearn more about coaching Sign up for the newsletterClarity Call with Emily


    Who Am I?
    If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

    Time Stamps:
    00:32 Identifying Principal Needs
    01:52 Supporting the Executive Team
    04:06 Addressing Company Needs
    05:03 Maximizing the Chief of Staff Role

  • Larissa Licha, a former tattoo artist turned tech leader, shares her journey from Google Ads customer support to Chief of Staff roles with various tech executives. She explains how she founded Joyn to help Chiefs of Staff manage overwhelming work tools, integrating systems like Slack and Notion into one central place. Larissa also discusses the importance of building trust and clear roles within the organization to foster effective collaboration.

    Links Mentioned:

    Joyn's WebsiteClarity Call with Emily


    Free Resources:

    Strategic Planning Checklist Chief of Staff Skills Assessment ChecklistA Day in the Life of a Chief of StaffChief of Staff Toolkit


    Get in touch with Emily:

    Connect on LinkedInFollow on YouTubeLearn more about coaching Sign up for the newsletterClarity Call with Emily


    Who Am I?
    If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.


    Time Stamps:
    00:37 Meet Larissa Licha: From Tattoo Artist to CEO Tech Leader
    01:29 The Journey to Chief of Staff
    05:06 Navigating Different Leadership Styles
    09:51 Building Trust in a Remote Environment
    10:59 Introducing New Executives to the Team
    16:18 Advice for Chiefs of Staff and CEOs
    19:43 Solving Chief of Staff Challenges with Joyn
    22:11 How Joyn Works

  • If you're considering bringing on a Chief of Staff or just need someone to explain the basics, this episode lays the groundwork and levels-set the foundation for future discussions on the role.

    A Chief of Staff works closely with the CEO, helping with company strategy, gap-filling key roles, and ensuring executive team cohesion. They can set up effective meeting structures, help onboard new executives, and even turn around toxic cultures. Key examples include managing strategic planning, coordinating board governance, and running critical projects during crises like COVID.

    Links Mentioned:

    Clarity Call with Emily


    Free Resources:

    Strategic Planning Checklist Chief of Staff Skills Assessment ChecklistA Day in the Life of a Chief of StaffChief of Staff Toolkit


    Get in touch with Emily:

    Connect on LinkedInFollow on YouTubeLearn more about coaching Sign up for the newsletterClarity Call with Emily


    Who Am I?
    If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

    Time Stamps:
    00:31 Defining the Chief of Staff Role
    01:11 The Chief of Staff's Strategic Importance
    02:09 Key Responsibilities of a Chief of Staff
    05:07 Chief of Staff in Action: Real-World Examples
    05:47 Strategic Planning and Meeting Structures
    12:31 Board Governance and Executive Integration
    18:22 Gap Filling and Recruitment
    21:49 Cultural Transformation and Crisis Management
    29:05 Conclusion and Contact Information

  • Emily talks with Dela Quist about increasing email marketing engagement by varying subject lines and sending more frequent emails. Emily shares a story about a persistent salesperson to highlight the importance of staying top of mind. They also discuss Dela's extensive background in the industry and his views on open rates and effective email strategies.

    Links Mentioned:

    Connect with Dela Quist on LinkedInDela Quist's WebsiteClarity Call with Emily


    Free Resources:

    Strategic Planning Checklist Chief of Staff Skills Assessment ChecklistA Day in the Life of a Chief of StaffChief of Staff Toolkit


    Get in touch with Emily:

    Connect on LinkedInFollow on YouTubeLearn more about coaching Sign up for the newsletterClarity Call with Emily


    Who Am I?
    If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

    Time Stamps:
    00:33 Meet Dela Quist: Email Marketing Authority
    02:14 The Evolution of Email Marketing
    05:08 Batch and Blast vs. Personalized Emails
    06:59 The Power of Brand Impressions
    09:44 Overcoming Email Marketing Misconceptions
    12:11 The Economics of Email Marketing
    13:05 Smart Email Strategies: “Do Be Smart”
    18:31 Understanding Consumer Preferences
    20:40 Content vs. Offers in Email Marketing
    22:15 The Power of Email Subject Lines
    34:09 Engaging the Unengaged

  • Emily explains three types of executive transitions: planned, sudden, and founder transitions. She discusses challenges like resistance to change, knowledge gaps, and cultural fit, and offers tools such as transition teams and clear job descriptions. Two examples provided include a nonprofit's executive director change and a tech startup's rapid CEO replacement.

    Links Mentioned:

    Choosing the Right Coach for Your Career Transition BlogLeveraging Leadership Episode 67Clarity Call with Emily



    Free Resources:

    Strategic Planning Checklist Chief of Staff Skills Assessment ChecklistA Day in the Life of a Chief of StaffChief of Staff Toolkit

    Get in touch with Emily:

    Connect on LinkedInFollow on YouTubeLearn more about coaching Sign up for the newsletterClarity Call with Emily

    Who Am I?
    If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

    Time Stamps:
    00:25 3 Kinds of Transitions: Planned, Sudden, Founder
    01:37 Opportunities for Organizational Realignment
    02:41 Challenges in Executive Transitions
    05:34 Tools for Managing Transitions
    09:21 Supporting Departing Leaders
    10:24 Real-World Examples of Transitions

  • Mel Mathews shares her journey to becoming Chief of Staff at Performance Architects, highlighting the importance of networking and professional conduct. She talks about working closely with co-founders on growth strategies and conducting an anonymous engagement survey to gather employee feedback on PTO policies. Mel emphasizes the need for clear role definitions and the value of institutional knowledge when recruiting for leadership positions.

    Links Mentioned:

    Performance Architects' WebsiteClarity Call with Emily


    Free Resources:

    Strategic Planning Checklist Chief of Staff Skills Assessment ChecklistA Day in the Life of a Chief of StaffChief of Staff Toolkit


    Get in touch with Emily:

    Connect on LinkedInFollow on YouTubeLearn more about coaching Sign up for the newsletterClarity Call with Emily

    Who Am I?
    If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.


    Time Stamps:
    00:33 Mel's Career Journey
    02:01 About Performance Architects
    03:53 Role and Responsibilities of a Chief of Staff
    04:36 Autonomy and Trust in Leadership
    07:19 Returning to Performance Architects
    16:25 First 60 Days as Chief of Staff
    23:17 Advice for Executives Hiring a Chief of Staff
    28:30 Favorite Aspects of Being Chief of Staff

  • Emily offers three practical tips for ensuring your work meets your boss's needs: ask for clarification at the start, paraphrase the request back, or complete a small part of the task and check in. She discusses the benefits of asking for context, outlining steps, and presenting initial thoughts.

    Links Mentioned:

    Clarity Call with Emily


    Free Resources:

    Strategic Planning Checklist Chief of Staff Skills Assessment ChecklistA Day in the Life of a Chief of StaffChief of Staff Toolkit


    Get in touch with Emily:

    Connect on LinkedInFollow on YouTubeLearn more about coaching Sign up for the newsletterClarity Call with Emily


    Who Am I?
    If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

    Time Stamps:
    00:52 Tip 1: Ask for Context (“What are you going to use this for?”)
    01:30 Tip 2: Paraphrase and Outline Steps
    04:04 Tip 3: Do a Small Portion First

  • Emily speaks with cybersecurity expert Terry Zimniak about balancing security spending with business development and the importance of penetration testing and backup plans. Terry shares insights from his shift from technical roles to overseeing security, including how strategic partnerships like Ascension Health’s acquisition come with risks. They also discuss the role of frameworks like NIST CSF and the growing threat of AI in phishing and deepfake scams.

    Links Mentioned:

    Terry Zimniak's WebsiteCybersecurity Frameworks and Guides:

    ◦ NIST Cybersecurity Framework
    ◦ FTC Cybersecurity Guidance for Small Businesses

    Clarity Call with Emily


    Free Resources:

    Strategic Planning Checklist Chief of Staff Skills Assessment ChecklistA Day in the Life of a Chief of StaffChief of Staff Toolkit


    Get in touch with Emily:

    Connect on LinkedInFollow on YouTubeLearn more about coaching Sign up for the newsletterClarity Call with Emily


    Who Am I?
    If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

    Time Stamps:
    00:25 Meet Terry Zimniak: Cybersecurity Expert
    00:46 Journey into Cybersecurity
    03:25 Balancing Security for Small Businesses
    05:58 Compliance and Risk Management
    16:50 Business Resiliency and Cybersecurity
    26:42 AI and the Future of Cybersecurity

  • Emily talks about the concept of "currency" in different work roles, sharing an example of a new Chief of Staff who had to shift her focus from production numbers to building relationships and culture. She explains that understanding and using the right currency, like relationships for a Chief of Staff or time and focus for an executive team, adds value to the role. Emily encourages listeners to identify and possibly change their own "currency" to better serve their team and company.

    Links Mentioned:

    Clarity Call with Emily


    Free Resources:

    Strategic Planning Checklist Chief of Staff Skills Assessment ChecklistA Day in the Life of a Chief of StaffChief of Staff Toolkit


    Get in touch with Emily:

    Connect on LinkedInFollow on YouTubeLearn more about coaching Sign up for the newsletterClarity Call with Emily

    Who Am I?
    If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

    Time Stamps:
    00:25 Understanding Your Currency
    02:12 Evaluating and Adapting Your Currency
    03:02 Conclusion and Call to Action

  • Brandy Willis talks about her journey from Executive Assistant (EA) to Chief of Staff, managing various responsibilities across nine companies. She explains the importance of building strong relationships and handling different personalities, especially with her principal and his wife. Specific examples include overseeing government contracts, managing financials, and balancing personal tasks.

    Links Mentioned:

    Clarity Call with Emily


    Free Resources:

    Strategic Planning Checklist Chief of Staff Skills Assessment ChecklistA Day in the Life of a Chief of StaffChief of Staff Toolkit


    Get in touch with Emily:

    Connect on LinkedInFollow on YouTubeLearn more about coaching Sign up for the newsletterClarity Call with Emily


    Who Am I?
    If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

    Time Stamps:
    00:45 Meet Brandy Willis: From EA to Chief of Staff
    01:53 Managing Nine Companies
    05:19 Daily Operations and Prioritization
    10:29 Supporting the Principal and His Wife
    14:40 Advice for Aspiring Chiefs of Staff