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Cornell Winston, president of the American Association of Law Libraries, brings a unique perspective to law librarianship, having spent 45 years in libraries across diverse settings — from a hospital library where he started as a student worker; to the former Whittier Law School; to prominent law firms Munger, Tolles & Olson and Orrick, Herrington & Sutcliffe; and, for the last 24 years, as law librarian in the U.S. Attorney's office in Los Angeles.
Winston joined host Bob Ambrogi to record this interview just weeks before AALL's annual meeting in Portland, Ore., July 19-22, with the theme "Be Bold." It's a fitting theme for a profession that's undergone dramatic transformation, evolving from traditional book-focused roles to becoming essential gatekeepers and evaluators of legal technology and information.
In their conversation, Winston discusses the evolving challenges facing law librarians — from safeguarding disappearing government information to testing AI-driven legal research tools. They explore why he considers it critical for law librarians to have "a seat at the table" in their organizations, the opportunities for newcomers to the profession, and why Winston believes the profession’s future remains bright despite predictions of its demise.
Winston also shares insights on AI adoption, the importance of law librarians as strategic partners rather than just support staff, and how the profession continues to prove that while Google may find you a million answers, a librarian will find you the best one.
Thank You To Our SponsorsThis episode of LawNext is generously made possible by our sponsors. We appreciate their support and hope you will check them out.
Paradigm, home to the practice management platforms PracticePanther, Bill4Time, MerusCase and LollyLaw; the e-payments platform Headnote; and the legal accounting software TrustBooks.
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Monica Zent is a true pioneer in legal innovation and entrepreneurship. She is the founder of ZentLaw, an award-winning alternative legal services provider that broke the traditional law firm mold when she founded it in 2002. ZentLaw has since grown into a nationwide legal services provider, serving global brands and major corporations with a unique subscription-based model and flexible talent approach.
But Monica's entrepreneurial journey extends well beyond ZentLaw. She's a serial entrepreneur who has founded multiple companies, including early internet startups in the 1990s. She's a patented inventor, legal tech founder, angel investor, and advisor to numerous startups. In fact, Monica describes herself as having a "career portfolio" – she's an entrepreneur who has carved her own path through the legal industry and beyond.
Her latest venture is the Law Innovation Agency, a collective that brings together a think tank component, consulting services, and investment connections to help organizations navigate the rapidly changing landscape of legal technology and AI.
Throughout her career, Zent has been a strong advocate for innovation, efficiency, and diversity in the legal profession. Her articles on legal innovation, women in technology, entrepreneurship, and leadership have appeared in publications like Inc. Magazine, Bloomberg, Reuters, and the Huffington Post, and she has won numerous awards, including Corporate Counsel’s Women, Influence & Power in the Law Award in the Innovative Leadership category
On today’s show, Monica joins host Bob Ambrogi to discuss her entrepreneurial journey and her vision for the future of legal services and legal innovation.
Thank You To Our SponsorsThis episode of LawNext is generously made possible by our sponsors. We appreciate their support and hope you will check them out.
Paradigm, home to the practice management platforms PracticePanther, Bill4Time, MerusCase and LollyLaw; the e-payments platform Headnote; and the legal accounting software TrustBooks.
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On May 5, 2025, PERSUIT, a technology company that specializes in helping corporate legal departments select and manage outside counsel, announced that it had acquired Apperio, a spend-management platform for corporate legal, in a move designed to create an end-to-end workflow solution spanning everything from matter intake to invoice payment.
“This acquisition accelerates our ability to connect every point in the outside counsel workflow with intelligence,” Jim Delkousis, cofounder and CEO of PERSUIT, said at the time. “We’re not just managing spend — we’re turning it into performance.”
This week on LawNext, Delkousis joins host Bob Ambrogi to share his vision for PERSUIT and why he believes the Apperio acquisition brings “superpowers” that will help propel the company further forward in realizing that vision. The episode was recorded on the day PERSUIT announced the acquisition.
Before founding PERSUIT nearly nine years ago, Delkousis had an accomplished career as a litigation attorney, serving as a partner at King & Wood Mallesons in Australia and later helping establish DLA Piper's Middle East practice in Dubai.
In the conversation, he will discuss how his experience on the law firm side informed his mission to shift the legal industry from time-based to value-based fee arrangements. He will also talk about the strategic vision behind the Apperio acquisition and how generative AI is accelerating the evolution of legal service delivery.
Thank You To Our SponsorsThis episode of LawNext is generously made possible by our sponsors. We appreciate their support and hope you will check them out.
Paradigm, home to the practice management platforms PracticePanther, Bill4Time, MerusCase and LollyLaw; the e-payments platform Headnote; and the legal accounting software TrustBooks.
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"Everybody understands the world is volatile, but they don't necessarily understand why it's volatile or how to deal with it," says Sean West, cofounder of Hence Technologies and author of the new book, Unruly: Fighting Back When Politics, AI, and Law Upend the Rules of Business. "Unruly is a play on words. ... The world is kind of ‘unruling.’ The rules and norms that were developed during globalization are falling away."
On this week’s LawNext, West joins host Bob Ambrogi to discuss how the collision of geopolitics, technology, and legal shifts is creating unprecedented challenges for businesses of all sizes – and their legal advisors. Their conversation explores how businesses can turn volatility into opportunity, the importance of strategic legal counsel in this environment, and why companies of all sizes need access to geopolitical intelligence.
They also discuss Hence’s recent launch of Hence Global, an AI-powered platform designed to help businesses and their legal counsel manage geopolitical uncertainties by providing customized, real-time risk analysis and insights tailored to specific business roles and needs. West explains how the platform delivers personalized, role-specific intelligence that enables legal teams to better serve their clients and organizations in an increasingly uncertain world.
Before cofounding Hence in 2020, West was global deputy CEO of Eurasia Group, a global affairs advisory firm, where he advised CEOs, general counsel and investors on geopolitical and legal risk. He is also a lecturer at the University of California, Berkeley, School of Law.
Thank You To Our SponsorsThis episode of LawNext is generously made possible by our sponsors. We appreciate their support and hope you will check them out.
Paradigm, home to the practice management platforms PracticePanther, Bill4Time, MerusCase and LollyLaw; the e-payments platform Headnote; and the legal accounting software TrustBooks.
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LawDroid Founder Tom Martin on Building, Teaching and Advising About AI for Legal
If you follow legal tech at all, you would be justified in suspecting that Tom Martin has figured out how to use artificial intelligence to clone himself.
While running LawDroid, his legal tech company, the Vancouver-based Martin also still manages a law practice in California, oversees an annual legal tech awards program, teaches a law school course on generative AI, runs an annual AI conference, hosts a podcast, and recently launched a legal tech consultancy.
In January 2023, less than two months after ChatGPT first launched, Martin’s company was one of the first to launch a gen AI assistant specifically for lawyers, called LawDroid Copilot. He has since also launched LawDroid Builder, a no-code platform for creating custom AI agents.
Beyond his work at LawDroid, Martin is an adjunct professor at Suffolk Law School, teaching "Generative AI and the Delivery of Legal Services," and is a co-founder of the American Legal Technology Awards, which will be holding its sixth annual ceremony this October in Boston.
In today's conversation, LawNext host Bob Ambrogi speaks with Martin about his journey from practicing lawyer to legal tech founder, his perspective on how gen AI is transforming the legal profession, and his insights on implementing AI in law firms and legal aid organizations.
Thank You To Our SponsorsThis episode of LawNext is generously made possible by our sponsors. We appreciate their support and hope you will check them out.
Paradigm, home to the practice management platforms PracticePanther, Bill4Time, MerusCase and LollyLaw; the e-payments platform Headnote; and the legal accounting software TrustBooks.
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In the gold rush of generative AI, it seems that every legal tech vendor wants to be a one-stop shop for legal technology. But after 15 years of developing legal tech, Nik Reed, CEO of Knowable, a legal technology company devoted to helping enterprises bring order and organization to their executed agreements, believes that lawyers should be wary of the hype. Often, the most successful AI solutions are those that focus on solving specific problems exceptionally well rather than attempting to be all things to all lawyers.
On today’s LawNext, Reed joins host Bob Ambrogi for a conversation that explores what makes legal AI actually work well in practice. It is a topic he has been thinking about, in one form or another, since he was still a student at Stanford Law School, where he co-founded the legal research startup Ravel with classmate Daniel Lewis in 2012. After LexisNexis acquired Ravel in 2017, Reed moved into strategic product management there, and then joined Knowable in 2019 to lead its product research and development. He became the company’s CEO last November, just as the company launched Ask Knowable, its generative AI suite.
In a conversation that explores what makes legal AI actually work in practice, Reed emphasizes the critical importance of pristine data environments, high-quality metadata, and clearly defined use cases. “It's still hard to build really good products, especially for lawyers, and it takes a lot of hard work,” Reed says. “ And anyone that's telling you that that's not the truth is probably already a product that you shouldn't be using.”
But ultimately, he believes, AI has the potential to restore balance to legal practice by handling the rote work lawyers never wanted to do, allowing them to return to what they went to law school for – critical reasoning and solving complex problems.
Thank You To Our SponsorsThis episode of LawNext is generously made possible by our sponsors. We appreciate their support and hope you will check them out.
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In January, a merciless firestorm swept through the Pacific Palisades and surrounding areas of Los Angeles, becoming the most destructive wildfire in the city's history. Driven by hurricane-force Santa Ana winds and fueled by record-dry conditions, the Palisades Fire destroyed over 6,800 structures, burned nearly 24,000 acres, and dramatically altered the lives of thousands of residents.
Among them were three individuals with deep ties to the legal tech community, each of whom lost their home to the fire. This week on LawNext, we speak with those three individuals:
Valerie Chan, founder of the legal PR firm Platform PR.
Rick Merrill, former founder of Gavalytics and current COO of Bridgeline Solutions.
Adam Camras, co-founder of Lawgical, longtime CEO of the Legal Talk Network, and chief collaboration officer at InfoTrack.
These three legal tech leaders share their harrowing experiences as the flames approached, the devastating aftermath of losing their homes, and their ongoing journey of recovery and rebuilding.
Their stories offer a rare and intimate glimpse into how even those with resources and professional expertise face overwhelming challenges when confronted with natural disaster. From the initial evacuation decisions to battles with insurance companies and uncertain rebuilding timelines, this conversation reveals both the practical realities and profound emotional impact of sudden, catastrophic loss.
We also want to mention a related project, California Fires Legal Resources, in which the legal tech community, spearheaded by Clio, worked together to launch a website devoted to providing legal resources related to the LA fires, both for victims of the fires and legal professionals working on behalf of those victims.
Thank You To Our SponsorsThis episode of LawNext is generously made possible by our sponsors. We appreciate their support and hope you will check them out.
Paradigm, home to the practice management platforms PracticePanther, Bill4Time, MerusCase and LollyLaw; the e-payments platform Headnote; and the legal accounting software TrustBooks.
LEX Reception, Never miss a call, with expert answering service for Lawyers.
Briefpoint, eliminating routine discovery response and request drafting tasks so you can focus on drafting what matters (or just make it home for dinner).
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As reported yesterday in an exclusive at LawSites blog, two leading international legal transformation organizations, the Digital Legal Exchange (DLEx) and the Liquid Legal Institute (LLI), have joined forces in a strategic union that brings together more than 1,500 members representing more than 140 multinational corporations, organizations, institutions and agencies across more than 20 countries.
On today’s LawNext, two of the principles of that union — Mark Cohen, chairman emeritus of DLEx, and Dr. Dierk Schindler, cofounder of LLI — join host Bob Ambrogi to discuss their vision of creating the world’s leading think tank for legal transformation. Among the topics they discuss:
The origins and evolution of both organizations.
How their complementary approaches — LLI's grassroots community spanning all levels of organizations and DLEx's executive-level focus — will create greater impact together.
What "legal transformation" means in today's rapidly evolving environment.
How businesses are driving change in the legal function.
The importance of mindset in transformation.
Plans for future collaboration, including joint projects and events.
Listen to gain unique insights into how these organizations aim to shape the future of legal through collective effort and a truly global perspective.
About the GuestsMark Cohen is the chairman emeritus of DLEx and founder of Legal Mosaic. With nearly 50 years in the legal industry, Mark has been a prosecutor, partner at a major law firm, founder of his own firm, and head of an international aviation parts business. He writes for Forbes and teaches at law and business schools around the world.
Dr. Dierk Schindler is a co-founder of the Liquid Legal Institute. He holds a Ph.D. in European law and has extensive experience in private practice and in-house legal departments. Schindler has been a driving force in legal innovation and process-driven legal operations.
Related ResourcesLiquid Legal Institute website
Digital Legal Exchange website
Liquid Legal: Sustaining the Rule of Law – Artificial Intelligence, E-Justice and the Cloud (book publication)
Upcoming events: Legal Tech Talk 2025 (London, June 26-27, 2025) and LLI's 2025 Summit (Düsseldorf, July 7-8, 2025)
Thank You To Our SponsorsThis episode of LawNext is generously made possible by our sponsors. We appreciate their support and hope you will check them out.
Paradigm, home to the practice management platforms PracticePanther, Bill4Time, MerusCase and LollyLaw; the e-payments platform Headnote; and the legal accounting software TrustBooks.
LEX Reception, Never miss a call, with expert answering service for Lawyers.
Briefpoint, eliminating routine discovery response and request drafting tasks so you can focus on drafting what matters (or just make it home for dinner).
SpeakWrite: Save time with fast, human-powered legal transcription—so you can focus on your practice
If you enjoy listening to LawNext, please leave us a review wherever you listen to podcasts.
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“The landscape we all stand on is shifting, and massive amounts of change are upon us,” Phil Saunders, the chief executive officer of e-discovery and legal technology giant Relativity, recently wrote in a post on the company’s blog. Driving that change are three transformative forces, he wrote: new legal data challenges, advancing generative AI, and legal’s journey to the cloud.
On this episode of LawNext, Saunders – who joined Relativity as CEO in 2022 after three decades in the technology sector – joins host Bob Ambrogi to discuss why he believes that both Relativity and the legal industry at large are at a pivotal moment, and to outline his company’s vision for navigating these three forces reshaping the legal technology landscape.
Within Saunders’ blog post was a notable announcement: Starting in 2028, Relativity will require that all new matters be hosted on its cloud platform, RelativityOne – a significant milestone for a company that built its success on its on-premises Relativity Server product.
The conversation starts there, with what might be considered the last mile in the company’s transition to the cloud. Saunders also discusses what attracted him to join Relativity, how the company is approaching the opportunities and challenges presented by generative AI, its work with the Legal Data Intelligence initiative, and his longer-term strategic vision for Relativity.
Thank You To Our SponsorsThis episode of LawNext is generously made possible by our sponsors. We appreciate their support and hope you will check them out.
Paradigm, home to the practice management platforms PracticePanther, Bill4Time, MerusCase and LollyLaw; the e-payments platform Headnote; and the legal accounting software TrustBooks.
LEX Reception, Never miss a call, with expert answering service for Lawyers.
Legalweek, March 24-27, New York Hilton Midtown. Register today at legalweekshow.com.
Briefpoint, eliminating routine discovery response and request drafting tasks so you can focus on drafting what matters (or just make it home for dinner).
If you enjoy listening to LawNext, please leave us a review wherever you listen to podcasts.
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Recently, legal technology company SurePoint Technologies acquired the legal practice management company ZenCase in a strategic move aimed at enhancing SurePoint’s practice management offerings for mid-sized law firms. In this episode of LawNext, Eric Thurston, who recently marked his two-year anniversary as CEO of SurePoint Technologies, joins host Bob Ambrogi to discuss the acquisition and share his perspective on the mid-market landscape in law.
Originally founded in 1982 as Rippe & Kingston, SurePoint has established itself as a leading provider of financial and practice management software for mid-sized law firms, currently serving nearly 1,000 customers. As Thurston explains in the interview, the acquisition of ZenCase strengthens its front-end capabilities with features tailored specifically for lawyers. The acquisition helps SurePoint "leapfrog innovation by about three years," he says, while addressing customer demands for more lawyer-friendly interfaces.
The conversation also explores SurePoint's earlier acquisition of Leopard Solutions, a business intelligence platform that provides comprehensive data on attorneys and law firms across the country, enabling everything from strategic recruiting to competitor analysis. Thurston explains how they've already integrated Leopard's analytics into ZenCase, allowing lawyers to quickly access valuable industry data.
Looking at the mid-market practice management landscape, Thurston acknowledges that it is currently fragmented, but he believes SurePoint is positioned to become "the Clio of the mid-market." He outlines the company's vision to help firms not just manage their practices but accelerate growth through better technology, data analytics, and business intelligence. With a philosophy that "you're either growing or dying," Thurston shares how he believes SurePoint continues to evolve while helping law firms do the same.
Thank You To Our SponsorsThis episode of LawNext is generously made possible by our sponsors. We appreciate their support and hope you will check them out.
Paradigm, home to the practice management platforms PracticePanther, Bill4Time, MerusCase and LollyLaw; the e-payments platform Headnote; and the legal accounting software TrustBooks.
LEX Reception, Never miss a call, with expert answering service for Lawyers.
Legalweek, March 24-27, New York Hilton Midtown. Register today at legalweekshow.com.
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On this week’s show: LawNext takes you to the movies. Well, to a specific movie, anyway – a documentary being made to raise public awareness and understanding of the access to justice crisis in this country.
Today’s guests are the film’s director, documentary filmmaker Laura Hand, who previously directed The Tent Mender, about homelessness on Skid Row in Los Angeles, and Maya Markovich, a legal innovation leader – and two-time previous guest on this show (here and here) – who is serving as a producer and advisor to the documentary. You may know Markovich as executive director of the Justice Technology Association and for her recent appointment as vice president of the American Arbitration Association’s thought leadership and research arm.
The documentary, called Justice: Just A Promise?, has been given unprecedented access to film inside the courthouses of the Los Angeles County court system – the largest court system in the world and one where litigants unable to get a lawyer present enormous challenges to the civil justice system.
As this episode airs, the filmmakers have just launched an Indiegogo crowdfunding campaign to raise the money they need to complete and distribute the film. During today’s conversation, you’ll hear about that campaign, including Hand’s surprising explanation of why she went that route to raise funds.
You will also learn all about the making of the film and how the filmmakers aim to raise awareness about a nationwide crisis that far too few are even aware of, let alone understand.
Check out their fundraising page here.
Thank You To Our SponsorsThis episode of LawNext is generously made possible by our sponsors. We appreciate their support and hope you will check them out.
Paradigm, home to the practice management platforms PracticePanther, Bill4Time, MerusCase and LollyLaw; the e-payments platform Headnote; and the legal accounting software TrustBooks.
LEX Reception, Never miss a call, with expert answering service for Lawyers.
Legalweek, March 24-27, New York Hilton Midtown. Register today at legalweekshow.com.
If you enjoy listening to LawNext, please leave us a review wherever you listen to podcasts.
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After building his career as an engineer at Facebook and as a venture capitalist at Lightspeed Venture Partners, Jay Madheswaran and his cofounders spotted an opportunity to deploy cutting-edge AI to transform what they saw as an underserved segment of the legal market, launching Eve, an AI platform purpose-built for plaintiffs’ law firms. Eve has quickly gained traction, recently securing a $47 million Series A round led by Andreessen Horowitz, and boasting 800% year-over-year growth.
But what makes Eve’s story particularly interesting is its mission to transform traditional plaintiffs’ firms into what Madheswaran calls "AI-native law firms" – where technology does not just automate tasks but fundamentally changes how legal services are delivered, in part by encoding firms’ unique knowledge and processes into intelligent systems.
In today’s episode, Madheswaran joins host Bob Ambrogi to explain his concept of AI-native law firms and describe how Eve's technology can help firms double or triple their caseloads by automating everything from case-intake analysis to document drafting, all while learning to work in each firm's unique voice and style.
He also discusses the challenges of building trust with lawyers around AI and his vision for increasingly specialized legal services in an AI-powered future.
Thank You To Our SponsorsThis episode of LawNext is generously made possible by our sponsors. We appreciate their support and hope you will check them out.
Paradigm, home to the practice management platforms PracticePanther, Bill4Time, MerusCase and LollyLaw; the e-payments platform Headnote; and the legal accounting software TrustBooks.
Briefpoint, eliminating routine discovery response and request drafting tasks so you can focus on drafting what matters (or just make it home for dinner).
LEX Reception, Never miss a call, with expert answering service for Lawyers.
Legalweek, March 24-27, New York Hilton Midtown. Register today at legalweekshow.com.
If you enjoy listening to LawNext, please leave us a review wherever you listen to podcasts.
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Earlier this month, a legal tech startup called Fortuna Arbitration launched what it says is the first true AI judge – an automated arbitration system called Arbitrus.ai that the company claims can fully replace human arbitrators in resolving legal disputes. The system promises to cut the cost of arbitration from an average of $100,000 to just $10,000, while delivering consistent, unbiased decisions within 72 hours.
On this week’s LawNext, our guests are two of the founders behind this ambitious project. Brian Potts is a partner at Husch Blackwell and an experienced commercial litigator. He is also the inventor of the LegalBoard, a computer keyboard designed for lawyers that was wildly popular when it launched. And Kimo Gandall is the CEO of Fortuna Arbitration and a current third-year Harvard Law student who, along with third co-founder Kenny McLaren, has been working on AI legal prediction systems since well before he went to law school.
They've published their testing of Arbitrus, showing zero hallucinations across 100 test cases. They believe their system will not only make arbitration faster and cheaper, but could eventually evolve into what they call an 'Arbitration State' – a private legal system that could handle a significant portion of disputes that currently clog our courts.
Is this AI judge the future of dispute resolution? Or are there fundamental aspects of legal decision-making that require human judgment? In today’s episode, we'll explore these questions and more.
Thank You To Our SponsorsThis episode of LawNext is generously made possible by our sponsors. We appreciate their support and hope you will check them out.
Paradigm, home to the practice management platforms PracticePanther, Bill4Time, MerusCase and LollyLaw; the e-payments platform Headnote; and the legal accounting software TrustBooks.
Briefpoint, eliminating routine discovery response and request drafting tasks so you can focus on drafting what matters (or just make it home for dinner).
LEX Reception, Never miss a call, with expert answering service for Lawyers.
Legalweek, March 24-27, New York Hilton Midtown. Register today at legalweekshow.com.
If you enjoy listening to LawNext, please leave us a review wherever you listen to podcasts.
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When former Wall Street lawyer Jonathan Petts joined forces in 2016 with Rohan Pavuluri, then a research assistant in Harvard Law School’s Access to Justice Lab, and Mark Hansen, a software engineer, to create Upsolve, they had a simple but powerful vision: make bankruptcy filing as accessible as online tax preparation for Americans crushed by debt.
Today, their nonprofit has helped over 16,000 low-income families discharge more than $700 million in debt through Chapter 7 bankruptcy – all at no cost to users.
In this episode of LawNext, host Bob Ambrogi is joined by Petts, now Upsolve’s CEO, and Ben Jackson, an ex-Uber driver who joined Upsolve’s founding team after his first year of law school and who is now chief product officer. They share their personal journeys that led them to create Upsolve, from Petts' experience as a big firm lawyer helping pro bono clients get fresh starts to Jackson's own struggles with $60,000 in credit card debt.
They detail how Upsolve works, who it serves, and how they maintain quality while providing free services.They also discuss how they're leveraging AI to expand their impact, their battle against unauthorized practice of law restrictions in a groundbreaking federal lawsuit in New York, and their mission to help Americans rebuild their financial futures.
Thank You To Our SponsorsThis episode of LawNext is generously made possible by our sponsors. We appreciate their support and hope you will check them out.
Paradigm, home to the practice management platforms PracticePanther, Bill4Time, MerusCase and LollyLaw; the e-payments platform Headnote; and the legal accounting software TrustBooks.
Briefpoint, eliminating routine discovery response and request drafting tasks so you can focus on drafting what matters (or just make it home for dinner).
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If you enjoy listening to LawNext, please leave us a review wherever you listen to podcasts.
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When it comes to contract negotiations, lawyers often find themselves spending countless hours haggling over standard agreements such as NDAs and SaaS contracts, with both sides often saying more or less the same thing, but in different words. What if there was a better way?
Today’s guests believe there is. Electra Japonas, chief legal officer at Law Insider and founder of the successful oneNDA initiative, and Preston Clark, Law Insider president, are on a mission to revolutionize contract negotiations by developing and open-sourcing a suite of standard agreements.
They started with oneNDA, which has been adopted by over 6,000 organizations and used in an estimated 10 million agreements annually, and they have just launched their oneSaaS standard. Now, they are setting their sights on developing a full library of standard, open-source agreements.
Japonas shares how her experience as a lawyer at the European Space Agency initially shaped her vision for contract standardization, and she explains the methodology behind the development of oneSaaS, which involved analysis of nearly 1,000 existing agreements and incorporated feedback from hundreds of legal professionals and SaaS providers.
Clark joins midway through the show to discuss Law Insider's plans to build a comprehensive ecosystem of standardized agreements, supported by AI-powered contract automation technology. He outlines how the company plans to transform routine contract work while maintaining its commitment to keeping these standards freely available to the legal community.
Thank You To Our SponsorsThis episode of LawNext is generously made possible by our sponsors. We appreciate their support and hope you will check them out.
Paradigm, home to the practice management platforms PracticePanther, Bill4Time, MerusCase and LollyLaw; the e-payments platform Headnote; and the legal accounting software TrustBooks.
Briefpoint, eliminating routine discovery response and request drafting tasks so you can focus on drafting what matters (or just make it home for dinner).
LEX Reception, Never miss a call, with expert answering service for Lawyers.
If you enjoy listening to LawNext, please leave us a review wherever you listen to podcasts.
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In the United States, we face a staggering crisis in access to justice, with over 90% of low-income Americans' civil legal needs estimated to be going unmet. But what if there was a way to dramatically expand legal help by empowering a new category of legal helpers?
That's exactly what today's guest, Nikole Nelson, is working to achieve as CEO of Frontline Justice. After 25 years as a legal aid lawyer in Alaska, Nelson now leads this national nonprofit organization dedicated to establishing and supporting "community justice workers" – people who are not lawyers but who are trained to provide essential legal assistance to those who cannot afford attorneys.
Nelson was a guest on this show a year ago, shortly after Frontline Justice was founded and she was named CEO. She returns today to catch us up on what has happened since then across the country towards her ultimate goal of bringing justice workers to every U.S. state.
She reports that five states now have laws in place that authorize justice workers and another 20 states are now in the process of adopting or considering these programs. To facilitate these developments, her organization has launched a National Taskforce on Community Justice Worker Training.
Thank You To Our SponsorsThis episode of LawNext is generously made possible by our sponsors. We appreciate their support and hope you will check them out.
Paradigm, home to the practice management platforms PracticePanther, Bill4Time, MerusCase and LollyLaw; the e-payments platform Headnote; and the legal accounting software TrustBooks.
Briefpoint, eliminating routine discovery response and request drafting tasks so you can focus on drafting what matters (or just make it home for dinner).
LEX Reception, Never miss a call, with expert answering service for Lawyers.
If you enjoy listening to LawNext, please leave us a review wherever you listen to podcasts.
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Earlier this month, the Legal Services Corporation, the largest funder of civil legal aid in the United States, held its annual Innovations in Technology Conference in Phoenix. This year’s conference was particularly special for two reasons. For one, it was the conference’s 25th anniversary, as well as the 25th anniversary of the Technology Initiative Grants program that was the genesis of the conference.
For another, this year’s conference followed the official retirement in November of Glenn Rawdon, the person who got the conference started in the first place and who oversaw it all these years. As program counsel at the LSC since 1999, it was Rawdon’s job to assist legal services programs with their technology efforts, manage the LSC’s technology grants, and make this conference happen every year.
Rawdon is our guest this week, as he sits down with host Bob Ambrogi to share the origin story and evolution of the two groundbreaking LSC initiatives he helped launch and oversee — the TIG program and the ITC conference (long known as the TIG conference).
From the conference’s humble beginnings as a gathering of 32 people in New Orleans in 2000, Rawdon explains how it grew into what many now consider the premier global event focused on technology and access to justice, this year drawing 700 attendees and 150 presenters from around the world. He also discusses how the TIG program, which started with a $7.5 million budget funding mainly website projects, evolved to support more sophisticated technology initiatives aimed at expanding access to legal services.
Drawing from his unique background as a solo practitioner who embraced technology in the 1980s to improve his own efficiency, Rawdon shares insights about the initially tentative but gradually expanding role of technology in legal aid organizations. He discusses key milestones like the development of document assembly tools, online intake systems, and statewide legal information websites — innovations that helped transform how legal aid is delivered.
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From legal aid attorney to legal tech innovator, Sateesh Nori brings a unique perspective to the intersection of artificial intelligence and access to justice.
After spending two decades in the trenches as a housing lawyer at legal aid offices in New York City, Nori now bridges multiple worlds – continuing his legal aid work at the Legal Aid Society of NYC while also serving as an adjunct clinical professor at NYU Law School in its eviction defense clinic and working as a senior legal innovation strategist at Just-Tech LLC, a technology consulting firm that focuses on legal services providers.
He recently partnered with Housing Court Answers, a nonprofit tenants’ rights organization in NYC, and Josef, the legal automation company, to develop and launch Roxanne, an AI-powered tool to help tenants understand their repair rights, and he believes artificial intelligence could be the key to finally making meaningful progress in closing the justice gap.
As if all that were not enough to keep Nori busy, he recently published a memoir, Sheltered: Twenty Years in Housing Court, and gave a TEDx talk, How A Chatbot Can Save Someone From Homelessness.
Today, in a conversation recorded live at the Legal Services Corporation’s Innovations in Technology conference in Phoenix last week, Nori and host Bob Ambrogi discuss why he believes that AI is as transformative as electricity, how he is using it in his own work, and why he believes law schools are failing to prepare students for the AI revolution.
Thank You To Our SponsorsThis episode of LawNext is generously made possible by our sponsors. We appreciate their support and hope you will check them out.
Paradigm, home to the practice management platforms PracticePanther, Bill4Time, MerusCase and LollyLaw; the e-payments platform Headnote; and the legal accounting software TrustBooks.
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Anastasia Boyko likes to say that she’s Goldilocks-ed her way through her career. True, it’s been a varied career, as she’s tried out different roles, but it is a career that has taken her full circle, from Yale Law School, where she graduated, and then eventually back to Yale Law to create a program in leadership for lawyers, and from Salt Lake City, where she grew up after she and her mother fled Soviet-era Ukraine, and then back to that city as chief innovation officer at the University of Utah’s S.J. Quinney College of Law.
Along the way, Boyko has learned a thing or two about the roles of leadership and innovation in legal education, and she has strong opinions about why law schools should do better at preparing students to be both leaders and innovators. In today’s LawNext, Boyko joins host Bob Ambrogi to share the journey of her Goldilocks-ed career and her insights on leadership and innovation, as well as ac-cess to justice.
After graduating from Yale Law School, Boyko began her career in private practice as a tax lawyer. She went on to hold diverse professional positions, including law librarian, Supreme Court intern, banker, yoga teacher, wellness entrepreneur, and career coach. She returned to Yale Law as the inaugural dean of the school’s Tsai Leadership Program, where she developed an innovative leadership program for lawyers, and returned to the University of Utah’s law school, first as director of non-J.D. programs and then as chief innovation officer.
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On Dec. 5, in a move to enhance access to justice, the Supreme Court of the state of Washington issued a historic order authorizing a regulatory reform pilot program by which entities not owned by lawyers will be able to deliver legal services. The move makes Washington only the third state, after Utah and Arizona, to approve a comprehensive change to the longstanding rule that only entities owned by lawyers can practice law.
The pilot, which will last for 10 years, is designed to test whether entity regulation will increase access to justice by enhancing access to affordable and reliable legal and law-related services. Entities approved to operate under the pilot will be allowed to practice law, but only under strict conditions that limit the duration of their operations and that require active monitoring and oversight.
To discuss the development and details of this pilot, we are joined today by two guests representing the two organizations that proposed this pilot to the court and that will now be tasked with partnering to get it up and running. They are:
Terra Nevitt, executive director of the Washington State Bar Association, and
Craig Shank, a Washington lawyer and member of the Washington Supreme Court’s Practice of Law Board.
Their share their perspectives on how this pilot could enhance access to justice and what the development means for regulatory reform more broadly.
Thank You To Our SponsorsThis episode of LawNext is generously made possible by our sponsors. We appreciate their support and hope you will check them out.
Paradigm, home to the practice management platforms PracticePanther, Bill4Time, MerusCase and LollyLaw; the e-payments platform Headnote; and the legal accounting software TrustBooks.
Littler, local everywhere.
Steno, reliable court reporting with a revolutionary approach
Briefpoint, eliminating routine discovery response and request drafting tasks so you can focus on drafting what matters (or just make it home for dinner).
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- Visa fler
