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PODCAST! Unit 40, Conduct 35: Personal Productivity – Checking Out and Closure! COMETSA Radio Worldwide (CRW) is signing off from 2024, closing the Digital Online Streaming Mastery Series with purpose, gratitude, and a vision for the future. You may listen to the entire 2024 series, from Unit 1 to Unit 40 at https://www.InsightsOnlinePodcast.Com. We promise you a masterful continuous professional development series in 2025 by our three Global Online Channels (GoC): COMETSA Radio Worldwide (CRW), COMETSA Television Network (CTN), COMETSA Podcasting Network (CPN), and INSIGHTS Online Podcasting (IOP). Our shows are based on the principle called The IDEA! We I = Inform & Entertain! D = Develop & Educate! E = Empower & Support! A = Associate & Network! That’s The IDEA! COMETSA Global Online Channels (GoC)! The MIND! The JOURNEY! The DESTINY! We apply our MIND to the JOURNEY that takes us to our DESTINY! Apply for membership online with COMETSA Membership Club at www.CometsaMember.Com and join our life-long learning journey. Contribute to our Human, Organisational and Community (HOC) Development agenda at www.CometsaDevelopment.Africa
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PODCAST! Unit 39, Conduct 34, Critical Thinking in Sourcing Themes! Critical thinking is a questioning approach to form a judgment or conclusion. It encourages reflective and independent thinking to guide us through the hundreds of decisions we make weekly. These skills give you the best chance of making an informed decision. Everything and anything can be a subject of question with critical thinking. In this podcast defined critical thinking, simplified critical thinking process, identified the role of logic and reasoning, recognized the benefits and barriers to critical thinking, identified characteristics of a critical thinker, discussed how to evaluate information using critical thinking skills, recognized ways to improve critical thinking skills, how to explore and revise perspective when necessary, and comprehend problem-solving abilities. We recommend this audiobook, Critical Thinking Mastery: Transform Your Mindset for Ultimate Personal Growth (Audiobook); https://youtu.be/XFLcHOA-Q0g?si=jimdisrkCp0__rGu to learn more about Critical Thinking and the Process.
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PODCAST, Unit 38, Conduct 33, Time Management (by Creating and Maximising the Power of Your Productivity Journal): Time management requires focus and conscious planning to help regain control of your busy day and conquer financial goals. Challenges are often presented in the workplace, affecting our ability to use our time optimistically. However, with the help of prioritisation, goal-setting and appropriate organisation of the mind and space around us, we can overcome time management barriers. A productivity journal is a valuable tool to assist you in conquering your goals. This journal will include the tasks and associated steps you need to take throughout the day to ensure that your goal is completed.
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PODCAST! We welcomed Saneliso Mavuka, Radio Content Manager at the VUT FM and alumnus of the Work-Integrated Learning (WIL) Programme of the Vaal University of Technology (VUT), to our VUT Student Academic Development Support & Work-Integrated Learning (WIL) Show, live at COMETSA Radio Worldwide (CRW) on Wednesday, the 20th of November 2024, at 18h00 - 19h00 (CAT; SAST). Saneliso inspires us with the beautiful milestones of her professional development and growth since she became a Radio Content Coordinator at VUT FM. Her current work environment at VUT FM is linked to her professional growth. She has developed techniques for contributing to the work and university cultures and their progressive development. We are motivated by Saneliso’s future personal and professional desires.
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Podcast! UNIT 37, Conduct 32, Self-Leadership and Being In Control! This unit focuses on self-leadership, a crucial skill for staying in command of your broadcasting and streaming. As we grow, we learn to become leaders. Being a leader is natural for some and learned for others. No matter how we become a leader, it is essential to remember that we must lead ourselves before we lead others. Take the time to motivate yourself and realise that you can do it. This conversation aims to understand self-leadership, motivate yourself, set goals, reward yourself when positive things happen, and think positively. Self-leadership involves working on yourself and developing your skills from the inside. A self-leader takes responsibility for their actions. A self-leader has the ability or has learned to have the ability to influence their thinking, behaviours, and feelings. This person guides themselves in positive ways and achieves personal success. Before becoming a self-leader, you must understand the steps involved in reaching that goal. Self-leaders are built from within. They work hard for what they want and even harder to keep it that way. Sources of self-leadership involve (a) Self-awareness: Knowing your intentions and values. Being aware of what can keep you from becoming a good leader. (b) Self-confidence: Knowing your strengths as well as your abilities. Taking actions to develop skills to build confidence. (c) Self-efficacy: Believing whatever comes your way is something that you can handle.
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Learn to represent your listeners effectively through communication strategies. We communicate with others for the better part of every day. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. The communication strategies conversation will help participants understand the different methods of communication and how to make the most of them. These strategies will provide an excellent benefit for any organisation and its employees. They will trickle down throughout the organisation and positively impact everyone involved. The conversation objectives are to understand what communication is, identify ways that communication can happen, identify barriers to communication and how to overcome them, develop non-verbal and para-verbal communication skills, use the STAR method to speak on the spot, listen actively and effectively, ask good questions, use Appreciative Inquiry as a communication tool, adeptly converse and network with others, identify and mitigate precipitating factors, and establish common ground with others. “Communication is the only way to form a genuine connection”, John C. Maxwell.
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PODCAST! We are in conversation with Ms Zinhle Marrengane, Lecturer and WIL Coordinator, Biotechnology and Chemistry, at the Vaal University of Technology (VUT). Zinhle shares with the listeners her childhood and basic education perspectives, her transitional experiences from high school to university to the world of work, her professional growth to date, her current work environment and challenges and opportunities, and most importantly, her future professional aspirations from her career development and management perspectives. This monthly show is the initiative of the VUT Co-operative Education Under The Centre for Academic Development in partnership with COMETSA Friends & Supporters Club NPO, www.CometsaMember.Com. It airs live on the last Wednesday of the month from 18h00 to 19h00 (CAT, SAST), except in December and January, via Podbean Business Platform. For easy access to our station, you must download Podbean App, register and follow COMETSA Radio Worldwide (CRW) to receive notification when we go live. To listen to previous episodes of the show check our INSIGHTS Online Podcast (IOP), www.InsightsOnlinePodcast.Com. The INSIGHTS Online Podcast is also available on Apple Podcasts, YouTube, Podbean App, Spotify, Amazon Music/Audible, iHeartRadio, Player FM, Listen Notes, Samsung Podcasts, and Boomplay.
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POCAST! UNIT 35, Conduct 30, News and Media Mastery! as the focus of the conversation at COMETSA Radio Worldwide (CRW) with the resident co-hosts of this weekly Digital Online Streaming Mastery Show, on Tuesday, the 29th of October 2024, at 19h00 - 20h30 (CAT; SAST). Becoming adept in media and public relations to enhance your brand as a professional is critical. Dive into PR strategies in media and public relations, which are the most successful methods of communicating your value to those around you. Furthermore, good networking skills enable you to tap into those relationships you already have and increase the scope of your network. The larger the scope, the more people know you and offer you opportunities. The objectives of this conversation are networking for success, managing “meet and greet” opportunities, dressing for success, writing effectively, setting goals, managing media relations, planning issue and crisis communication, using social media, and delivering effective employee communication.
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PODCAST! Master the art of meeting management to hold practical briefings with your guests. From this conversation, you will learn planning and leading techniques that will give you the confidence to run a meeting that will engage the attendees and leave a positive and lasting impression. In short, we are addressing the following objectives: planning and preparing, identifying the participants, choosing the time and place, creating the agenda, setting up the meeting space, incorporating your electronic options, meeting roles and responsibilities, using an agenda, chairing a meeting, how to deal with disruptions, professionally dealing with personality conflicts, taking minutes, and making the most of your meeting using games, activities and prices.
Scenario: You are working on your first project and have to organise and manage the project kick-off meeting. What do you do first? Do you create the agenda or the invitation list? How do you run a meeting? What preparation do you need? All of these are valid and real questions you must address as the meeting manager. There is no doubt about it; meetings require skill and technique to achieve their purpose. Disorganised and poorly managed meetings waste time and hurt your credibility as a meeting manager. Consistently leaving a poor impression on the attendees will haunt you if left unchecked.
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PODCAST! LEADERSHIP and INFLUENCE (Rules and Principles)! Leadership and Influence start with establishing clear rules and principles for leading your team and influencing the direction of your project or programme. They say that leaders are born, not made. While it is true that some people are born leaders, some leaders are born amid adversity. Often, simple people who have never had a leadership role will stand up and take the lead when a situation they care about requires it. Once you learn the techniques of true leadership and influence, you can build the confidence it takes to take the lead. The more experience you have acting as a genuine leader, the easier it will be for you. It is never easy to take the lead, as you will need to make decisions and face challenges, but it can become natural and rewarding. Listen to the episode, using the link below.
The Digital Online Streaming Mastery Show takes place weekly, on Tuesdays, from 19h00 to 20h30 (SAST) live at COMETSA Radio Worldwide (CRW), over the Podbean Business Platform. Download Podbean App, register and follow COMETSA Radio Worldwide (CRW), to receive notifications when we go live. You are welcome to visit www.CometsaMember.Com portal and check our Events Calendar frequently and register for the event.
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PODCAST! Vaal University of Technology (VUT) growing its own “timber” (talent) through the progressive Work-Integrated Learning (WIL) programme, coordinated by the Co-Operative Education Under The Centre for Academic Development. That’s the focus of this monthly VUT Student Academic Development Support & Work-Integrated Learning (WIL) Show live here at COMETSA Radio Worldwide (CRW), streamed on Podbean Business Platform globally. In this podcast you will listen to the perspective from the VUT WIL Alumnus, Ms Nontobeko Moimane, who is now the Communications Officer at the University. The conversation is insightful, inspirational, informative and educational. If you are a prospective or current student at VUT or any other university, you are better advised to join the Work-Integrated Learning (WIL) Programme, and enjoy the benefits associated with it. You will enjoy your transition from the world of learning to that of work. There is no need for trial and error when there is so much guidance, help and support gained from the Work-Integrated Learning (WIL) Programme. It gave graduates like Nontobeko solid career development foundation. Enjoy listening and learn from Nontobeko. Visit the homepage of the Vaal University of Technology (VUT), www.vut.ac.za, for further information.
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Social Intelligence is a basis for understanding your guests in depth to facilitate a progressive conversation. It is about having an understanding of your environment and having a positive influence on those around you. Expressing and interpreting social cues will make you more confident in your social situations. You will learn to create positive connections and increase your influence during social situations. In this conversation, Unit 32, Conduct 27, Social Intelligence, Knowing Yourself and Guest, we want to achieve the following objectives:
Be aware of our behavioursLearn to be empathetic with othersLearn tools for active listeningEffectively communicate interpersonallyRecognize various social cuesDetermine appropriate conversation topicsLearn various forms of body languageWhether we’re at home or at work, knowing how to be more aware of ourselves and our surroundings can help us make the best out of any social situation.
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We are back with our weekly Digital Online Streaming Mastery Show, the Train-The-Trainer Edition. Our resident co-hosts, Devesh Mothilall, Rapula Modibane, Omphile Leepile, Maynard Maesela, Frans Rammutla, and George Mutendadzamera were back with us after our one week break to celebrate Heritage Holiday in South Africa. Sam Tsima was anchoring and moderating the conversation on the following themes: Remove the Clutter, Prioritise, Scheduling Your Time, Mastering Your To-Do Lists, Paper and Paperless Storage, Organisation in Your Work Area, Tools to Fight Procrastination, Organising Your Inbox, Avoid the Causes of Disorganisation, and Discipline is Key. The takeaways and lessons from this conversation are to experience the application of The LEKGOTLA Way Conversation Methodology. You will hear us talking about our commitment to the IDEA Principle. You need not be a streamer, podcaster or broadcaster to benefit from the insights we will be sharing with you. We inspire and challenge you to rethink how you remove clutter from your workspace by applying the three boxes - Keep, Donate and Thrash. You will learn to use the famous Urgent/Important Matrix to set priorities. We will all benefit from learning to remove or limit the time wasters, coping with things outside our control, using a day planner, and doing quick tasks immediately.
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Strive to provide excellent customer service and aftercare to guests, listeners, and stakeholders of your show. This practice and behaviour are integral parts of customer service. COMETSA Radio Worldwide (CRW) held this conversation during the weekly Tuesday evening show, Digital Online Streaming Mastery—Train The Trainer Version, on September 17th, 2024, from 19h00 to 20h30 (SAST), live over the Podbean Business Platform. The co-hosts and anchors explored the following themes: Who We Are and What We Do, Establishing Your Attitude, Identifying and Addressing Customer Needs, Generating Return Business, In-Person Customer Service, and Ten Things You Can Do to Wow Customers
1. Greet customers with a smile, either in person or on the phone. It may sound corny, but customers can indeed hear the smile in your voice when you talk on the phone.
2. Be helpful, even if there’s no profit in it. Make customers feel your primary concern is being helpful, whether or not you sell them something.
3. Know your Product or Service. If customers feel that you don’t have the knowledge they need, they will look for someone else who does. Your expertise is part of the value you bring to customer interactions.
4. Don’t make customers feel like dummies. Of course, you know more than your customers do about your product or service but don’t make them feel inadequate because they don’t share your expertise.
5. Listen to customers. When dealing with customers, listen more than you talk.
6. Remember that employees will treat customers how management treats them. If treated with consideration and respect, employees will be more likely to treat customers similarly.
7. Make customers feel important and appreciated. When a customer needs help, put aside your work and focus on the customer.
8. Make things easy for customers. Consider making every transaction as fast and effortless as possible.
9. Throw in something extra. Giving customers more than they’ve paid or expected can make them feel you care about their business.
10. Say Thank You. This might seem obvious, but it’s easy sometimes to forget to thank customers for their business. A genuine “thank you” can go a long way toward creating good feelings in customers.
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NETWORKING (Outside and Within the Organisation) As A Source of Experts, Personal and Professional (Business) Relationships! Utilise Networking, inside and outside the organisation, as a Source of guest speakers and subject matter experts for your streaming show. During this weekly live show at COMETSA Radio Worldwide (CRW) We discussed the following themes: (1) The Benefits of Networking, (2) Networking Obstacles, (3) Networking Principles, (4) Why Network, (5) How to Build Networks, (6) Recognising Networking Opportunities, (7) Online Networking Tools, (8) Developing Interpersonal Relationships, (9) Common Networking Mistakes, (10) Time Management, (11) Managing Personal and Professional Networks, and (12) Maintaining Relationships over Time.
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Gauge the reputation of the Guest effectively to enhance the credibility of your show and the platform. In the information age, personal branding is necessary for the success of any company or individual. Failing to manage personal branding can lead to misinformation about you or your company becoming public. Taking control of your public image is no longer an option. Identifying and using the tools that affect personal branding will ensure the public sees the image you want them to see. A positive brand is necessary for success. You are in control of your brand if you choose to be. When establishing your brand, you must define yourself. Remember that perception is reality, so it is essential that you carefully cultivate your image. When you explain yourself and present this definition to the public, you will reap the benefits of taking control of your branding. It is easy to underestimate the importance of personal branding and avoid actively participating in your brand. The truth, however, is that branding occurs whether you participate in it or not. If you do not take time to brand yourself, the market will brand you, and it may not do it favourably. Customers can bring negative attention to a company or individual, and attention can quickly escalate to the court of public opinion. Taking control of personal branding is necessary to manage your public reputation.
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Develop the ability to identify and engage subject matter experts (SME) in the content of your show. Get strategic with Goal-Setting and getting things done (PDC). The word Subject Matter Expert (SME) is self-explanatory, as it refers to someone who is an expert in a specific subject or topic. The journey towards mastery and subject matter expertise starts with acquiring theoretical knowledge through training, lectures, workshops, seminars, webinars, conferences, reading, and attending exhibitions, debates, etc. This is often followed by curiosity, testing and developing concepts formally or informally. Practical knowledge results from converting theories and models into actions. It is applied repeatedly, forms habit and contributes to gaining valuable insights and know-how. That becomes an experience shared with others as an expert until one acquires mastery. The person who reaches this level is or should be regarded as a subject matter expert.
The programme's goals and objectives inform the decision to engage a subject matter expert in your show or any knowledge-based intervention, such as a webinar, seminar, workshop, debate, conversation, or conference, to address a topic. We will examine the platform's vision, mission, and programming philosophy in this case.
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COMETSA Radio Worldwide (CRW) presents a live show, Unit 26, Conduct 21, Sourcing Guest & Proposal Writing! Acquire Skills in Proposal Writing and Sourcing Perfect Guests for your Streaming Show. We look into Understanding Proposals, Beginning the Proposal Writing Process, Preparing an Outline, Finding Facts, Writing Skills, Writing the Proposal, Checking for Readability, Proofreading and Editing, and Adding the Final Touches.
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Background: Understand the criteria for selecting guests for the digital online streaming show with the right interpersonal skills. Enhance your guest selection process by investigating the themes contained within our Business Academy course, INTERPERSONAL SKILLS (CDC): Verbal Communication Skills, Non-Verbal Communication Skills, Ability to make small talk and move beyond, Moving the Conversation along, Influencing Skills, Bringing people to your side, Sharing your opinion, and Making an impact.
Communicating with Power: The power of communication refers to the ability to influence, persuade, or make an impact. Assertive communication is associated with self-confidence, credibility, and effectiveness.
Some ways you can communicate with power verbally:
Stick to the pointDon’t be too casualEmphasize key ideasTailor-fit your communication to your audience.ConnectWords are powerful communication tools. Indeed, word choice can easily influence the thoughts, attitudes, and behaviour of the people listening to us. Similarly, proper attention to the language of others can give us insight into what they are saying, helping us to respond appropriately and effectively.
Join our Social Collective Learning Community by taking up membership of our COMETSA Membership Club and let us build together here, https://www.cometsamember.com
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The four Vaal University of Technology (VUT) graduates and now staff members at JEDD Civils (Pty) Ltd, www.jedd.co.za, Thandeka Mkhwanazi, Tiyiso Maluleke, and Marcia Masia, the experience as WIL students and their transition from the institution of learning to the world of work. They studied engineering at VUT, did their P1 and P2 work-based training at JEDD Civils (Pty) Ltd, and started their careers there. Work-Integrated Learning (WIL) is a structured programme that introduces graduates to the world of work. It is a requirement for the students to graduate from the Universities of Technology (UoTs). It is run by the UoTs Cooperative Education Divisions or Departments, which are charged with establishing relationships with the industry and sourcing work-based learning vacancies as part of the completion of their studies. The benefit for the companies is that they can develop future talent without the risk of employing the graduates upon completion of their studies. However, if the students perform well, the companies have a preemptive advantage over non-participating companies.
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