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In today’s episode, Sandy chats with Yan Chow, an expert in AI, automation, and healthcare tech, and the global healthcare leader for Automation Anywhere. Healthcare is a target-rich environment that offers opportunities everywhere to make healthcare more sustainable and more valuable for the future. They chat about how AI is being applied to healthcare and how it can benefit both healthcare workers and patients alike. He also talks about how AI doesn’t have to be so scary, but it is important to take AI adoption one step at a time. If you want to hear more about Automation Anywhere, check out their recordings at the ViVe Event website.
In this episode, they talk about:An overview of Automation Anywhere and what they are doingThe main application of AI todayThere is a labor shortage in healthcare even though the demand is increasingWhat is agentic automation and how will it help people with healthcare?Automations are doing the job more effectively than we would be able to doCross borders and the difference in regulations and rulesIs AI making patient biases better or worse?Limiting data to avoid hallucinations and mistakesIt takes time to learn when and where to utilize AI A Little About Yan:Yan Chow, MD, MBA, is a leader in the AI, automation, and healthcare technology sectors. He joined Automation Anywhere in 2019 to launch its healthcare vertical, leveraging AI to automate routine tasks and enabling healthcare professionals to focus on patient care. Previously, Dr. Chow was Medical Director for Digital Medicine at Amgen, where he integrated digital technologies like wearable sensors and advanced analytics into clinical trials.
Before Amgen, Dr. Chow served as Chief Innovation Officer at Longview Technology Solutions, providing healthcare consulting services to major U.S. government clients. He also led the Innovation & Advanced Technology Group at Kaiser Permanente, overseeing emerging clinical information technologies and managing a significant innovation grant program.
In addition to his corporate roles, Dr. Chow has founded and advised several startups, including a venture-funded NLP analytics company with a successful exit. He holds three U.S. patents and was recognized as one of the top three healthcare innovators in the nation by Healthcare IT News in 2014. Dr. Chow earned his A.B. from Harvard, M.D. from UC San Diego and MBA from UC Berkeley.
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About Jason Reminick:
Jason Reminick, MD, MBA, MS, is the CEO and Founder of Thalamus, a premier cloud-based interview management platform revolutionizing graduate medical education. A Stanford-trained physician with a distinguished academic record, Jason excels in both medicine and entrepreneurship. His innovative approach, highlighted by notable research and awards, bridges clinical practice with transformative technology. Rooted in humanistic values and fueled by relentless curiosity, he inspires future leaders in medicine and beyond, embodying a balanced blend of expertise and compassionate innovation today.
Things You’ll Learn:
There are 8000 residency and fellowship programs in over 800 institutions that are utilizing Thalamus technology.Physician recruitment is expensive, with hospitals spending an average of $250,000 in direct costs per physician hired. It can take six months to fill a role. Because of those 6 months to fill a role, they can lose $2 million in clinical revenue.Hospitals are recruiting for their major league teams without knowing who they even have in their minor league systems.Medicare spends $16 billion a year to incentivize hospitals to train residents. Thus, retaining those doctors is more cost-effective than recruiting from the open market.Thalamus uses AI to standardize and normalize medical school grades, providing a more consistent basis for evaluation.Resources:
Connect with and follow Jason Reminick on LinkedIn.Learn more about Thalamus on their LinkedIn and website. -
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About Misty Grambow:
Misty Grambow is a results-driven sales executive with over 26 years at U.S. Bank/Elavon, Inc., specializing in healthcare, higher education, and nonprofit sectors. As VP of Healthcare and Nonprofit, she leads strategic initiatives to drive growth, develop key partnerships, and optimize payment solutions. With deep expertise in lead generation, prospect engagement, and sales negotiations, Misty has a proven track record of expanding client relationships and delivering impactful solutions. A graduate of the University of Wisconsin-Milwaukee, she excels in fostering business success through innovation and collaboration.
About Tom Priedeman:
Tom Priedeman is a seasoned financial executive with over a decade at U.S. Bank, specializing in healthcare corporate banking and capital markets. As Division Manager of Middle Market Healthcare, he leads a team providing corporate finance advisory, capital solutions, and working capital optimization for healthcare firms under $1 billion in revenue. Previously, he held senior roles at J.P. Morgan. With an MBA from Duke University and a background in accounting, Tom excels in strategic financial solutions and client growth.
Things You’ll Learn:
Financial services are playing a crucial role in driving change in healthcare, particularly by addressing payment challenges and streamlining revenue cycle management. US Bank's commitment to providing capital and innovative payment solutions is making a tangible difference for healthcare providers.AI holds immense potential for improving the efficiency and patient experience in healthcare, but it also brings significant cybersecurity implications that must be carefully managed.Integrating payment solutions into the healthcare journey is essential for improving patient financial satisfaction and increasing revenue streams for healthcare providers. Healthcare systems should prioritize user-friendly payment options, transparent billing practices, and proactive communication with patients about their financial responsibilities.Healthcare organizations need comprehensive solutions that address patient and non-patient payment challenges and can be customized to their specific culture and needs.Resources:
Connect with and follow Misty Grambow on LinkedIn.Follow and connect with Tom Priedeman on LinkedIn.Learn more about U.S. Bank on their LinkedIn and website. -
In this episode of The Beat Podcast, host Sandy Vance sits down with Jeff Taylor from Orbita to explore the intersection of operational efficiencies and enhancing patient experience and engagement in healthcare. At Orbita, the team believes these two areas should evolve in parallel, yet many health systems are struggling with isolated, one-off solutions that fail to address the broader challenges their organizations face.
In this episode, they talk about:Orbita is transforming the patient experience and improving healthcare interactions.Empowering patients through more involvement in their healthcare, making them feel both more in control and cared for.Achieving up to a 30% reduction in staff inefficiencies by integrating Orbita into healthcare workflows.Breaking down AI concepts, including the difference between machine learning and generative AI, and the importance of safety in implementation.AI allows you to maximize your resources by allowing you to make decisions about where to allocate your team, time, energy, and money for optimal impact.A Little About Jeff:Jeff Taylor is the CEO of Orbita.ai, bringing over 20 years of leadership experience in healthcare IT and business solutions. His expertise in driving growth, operational excellence, and organizational transformation is key to leading Orbita through its next phase of innovation and expansion. Orbita powers virtual health assistants that help healthcare organizations engage patients, improve outcomes, and reduce costs.
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About Pranam Ben:
Pranam Ben is a visionary entrepreneur and leader in healthcare technology, known for building and scaling cutting-edge, award-winning software solutions. As the founder of The Garage, he continues to drive innovation in health IT following the successful acquisition of Visions@work by NIIT Technologies in 2011. With extensive global business experience across the UK, Japan, India, and the UAE, Ben has been featured in Fast Company, CBS Money Watch, and MarketWatch. Recognized as an Orlando Business Journal CEO of the Year, he remains a driving force in healthcare innovation and digital transformation.
Things You’ll Learn:
A digital-first, data-first architecture is essential for scaling value-based care, providing a comprehensive view of the patient's health, and enabling timely interventions.AI, particularly machine learning and natural language processing holds immense potential to transform healthcare by driving intelligence from data and creating simplified, personalized user experiences. It can also be applied to various use cases.Transitioning to a digital-first, data-first strategy requires a fundamental shift in organizational culture, prioritizing adaptability and a commitment to value-based care principles.Data alone is not enough; it must be contextualized and actionable to drive meaningful change in healthcare. This involves cleansing the data, preparing it for analysis, and leveraging technologies like AI to deliver relevant insights to healthcare providers and patients.To enable holistic care, a platform should extend its view of the patient beyond the walls of the clinic, providing insight into their community, daily habits, and lifestyle.Resources:
Connect with and follow Pranam Ben on LinkedIn.Learn more about The Garage on their LinkedIn and website. -
About Vijay Verma:
Vijay Verma is a seasoned product leader currently serving as VP of Product Strategy at TeleVox Healthcare in the NYC metro area, where he spearheads AI-driven initiatives and contact center innovation. With 20+ years of experience driving digital transformation, he specializes in creating exceptional customer journeys that drive engagement and business growth. A specialist in Conversational AI and CX, he has pioneered AI-driven engagement platforms, impacting 30M+ users, and led enterprise-scale transformations resulting in significant NPS improvements. Vijay excels at leveraging emerging technologies, data-driven insights, and cross-functional teams to create innovative solutions that resonate with users and deliver measurable business growth.
Things You’ll Learn:
Good communication is crucial for achieving positive clinical outcomes, necessitating platforms that work for both institutions and patients. TeleVox focuses on bridging communication gaps through patient-centered experiences that improve health outcomes and drive financial success for healthcare providers.Generative AI is poised to significantly impact healthcare by alleviating staff shortages and simplifying complex processes. A major pain point in healthcare is the friction in communication, often leading to frustrating experiences for patients and staff burnout.Omnichannel communication strategies are essential for providing consistent and convenient patient experiences across various channels, including voice, SMS, and mobile apps. Generative AI enables the efficient repurposing of healthcare content across different channels and languages.Smart Voice combines the empathy of a voice channel with the automation of a virtual agent and the intelligence of a call center.Resources:
Connect with and follow Vijay Verma on LinkedIn.Learn more about TeleVox Healthcare on their LinkedIn and website. -
About PV SubbaRao:
PV SubbaRao is a global technology leader with 25+ years of experience, currently serving as Senior Vice President of Global Healthcare and Life Sciences at Rackspace Technology. He leads a $500M+ portfolio, driving growth and operations across the Americas, with a specific focus on Health IT, Providers, Health Plans, and Life Sciences. PV champions an integrated solutions approach, leveraging Rackspace's full range of cloud services for the healthcare industry. Prior to Rackspace, he held leadership roles at Dell Services/NTT DATA Services, growing the Healthcare Provider business significantly. Based in Orange County, California, PV holds an MBA from Emory University and a graduate degree from IIT Mumbai.
Things You’ll Learn:
Rackspace offers a unique approach to cloud solutions, positioning itself as a single point of contact for healthcare organizations looking to integrate strategy and execution. By offering a "do-with" rather than a "do-for" model, Rackspace acts as an extension of a healthcare organization's existing team, enabling easier integration and collaboration. AI and machine learning are poised to revolutionize healthcare by unlocking the potential of vast datasets and improving decision-making. Quantum computing holds promise for personalized medicine through drug discovery and individualized care protocols driven by genome profiling. Adopting Rackspace's cloud solutions and managed services can potentially achieve significant cost savings, between 18% and 25%, for healthcare organizations. These savings can be reinvested into driving transformation and innovation within the organization.Resources:
Connect with and follow PV SubbaRao on LinkedIn.Learn more about Rackspace Technology on their LinkedIn and website. -
Are organizations harnessing the full potential of their technology investment? Are they ready to adopt AI and integrated successfully, with impact, into their EHRs? Are they addressing technological impacts to care and business model design and adopting appropriate alternative care models to better compete in today’s market? To answer these critical questions, Sandy chats with Asher Perzigian, Managing Director in Accenture’s health Strategy & Consulting business and practice lead of Care Innovation. Asher shares a thoughtful approach to navigating the surge of AI applications and how his team is helping healthcare organizations address the challenges of implementing AI across the healthcare ecosystem. Together, they dive into the crucial role of Electronic Health Records (EHRs) as the digital backbone of healthcare systems, and the advancements needed for AI to achieve true interoperability across platforms.
In this episode, they talk about:
What Accenture recommends when approaching the tsunami of AI applicationsHow AI takes some burden off the care delivery (or any admin) processHow does AI need to advance to achieve true interoperabilityWhat is AI’s role in the industry reset?Accenture’s latest exciting winsEHRs are the digital heartbeats of systemsThe biggest challenges for organizations when implementing AIWhat CIOs need to address to see how AI is necessaryA Little About Asher:
Asher Perzigian is a Managing Director in Accenture’s Strategy & Consulting Health Practice, where he is widely recognized for his expertise in commercializing and scaling innovative business transformation programs. He serves as the practice lead for Accenture’s North America Clinical Innovation practice. Throughout his career, Asher has partnered with top healthcare providers, payers, vendors, and life sciences organizations across North America. He is also responsible for managing Accenture’s relationship with one of the firm’s largest and most complex provider and care delivery clients. Based in Chicago, Asher enjoys live music, hockey, running, and spending quality time with his wife, son, daughter, and their extended family.
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About Shay Perera:
Shay is the co-founder and CTO of Navina, with a decade of experience in elite intelligence units of the Israel Defense Forces, where he applied artificial intelligence from theory to real-world solutions. He contributed heavily to hands-on R&D efforts while assuming significant leadership roles. Armed with a Master of Science in Electrical Engineering, specializing in machine learning, from the Technion – Israel Institute of Technology, Shay, alongside Ronen, earned the 2018 National Security Award for their groundbreaking work in AI.
Things You’ll Learn:
AI is not just a futuristic concept but a current necessity for managing the overwhelming amount of healthcare data and streamlining clinical workflows, leading to improved patient outcomes and reduced administrative burdens for providers.The administrative burden is a significant pain point in healthcare, but AI can automate repetitive tasks, reduce the burden on providers, and streamline value-based care workflows, ultimately improving both clinical and economic outcomes.Emerging AI trends will change how physicians care for patients, saving time and enhancing knowledge of patient health.Clinical AI can act as a copilot, streamlining workflows and turning data into actionable insights for healthcare providers at the point of care and in the back office. Healthcare organizations should focus on integrating AI solutions that can make physician life easier and ensure clinicians are involved as early as possible to gain trust in the process.Resources:
Connect with and follow Shay Perera on LinkedIn.Learn more about Navina on their LinkedIn and website.Email Shay directly here. -
Sandy Vance and Jason Warrelmann, the VP of Healthcare & Life Sciences at UiPath, discuss how AI and agentic automation are transforming the healthcare space. Jason also offers customer use cases to expand on real-life digital transformations. UiPath and Jason were at the ViVe event in February; check out the recordings on the ViVE website.
In this episode, they talk about:The role that automation plays in the healthcare space: Humans don’t like being interoperability engines. Automation is a good universal API and it doesn’t hallucinate. Studies show a high failure rate for AI projects across industries, including healthcare. A small pilot turns into a big expensive project involving different vendorsTechnology changes so quicklyWhat kind of ROI will CFOs see?Examples of how UiPath is helping healthcare organizations achieve their goals with AI and automation.A Little About Jason:Jason Warrelmann leads the Healthcare and Life Sciences Practice at UiPath, which focuses on transforming the healthcare landscape and developing capabilities, integrations, and reusable components that make UiPath a healthcare automation platform, not just a tool that works in healthcare.
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About Kali Arduini Ihde:
Kali Arduini Ihde is a dynamic, results-driven digital transformation leader with 18+ years of experience in advancing healthcare through innovative technologies. As Director of Innovation at Northwestern Medicine, she orchestrates multi-million-dollar portfolios, fosters cross-functional alignment, and implements data-driven strategies to deliver client-centric solutions. She previously oversaw ePMO, scheduling, physician referrals, and operational transitions for Epic, forging strategic partnerships and streamlining organizational workflows. Kali holds a bachelor’s degree in Business Administration from the University of Missouri, complementing her robust project management acumen.
Things You’ll Learn:
It's crucial to ground innovation work in the organization's biggest problems. This ensures that any new technology being explored is directly relevant to improving patient care, workforce experience, or other key challenges.Finding real solutions amidst the AI hype requires a rigorous vetting process. Organizations should focus on finding solutions that can make meaningful impacts.Scaling AI innovation requires a dedicated team focused on implementation and widespread adoption. Innovation shouldn’t stop at testing it out but be applied and expanded to the whole organization.AI is poised to revolutionize healthcare by identifying issues and risks earlier. Coupled with precision medicine, the next generation of AI promises a future where treatment is tailored to the individual. This means that in 5-10 years, healthcare will look vastly different.Healthcare is expensive and takes a lot of people to complete. This should be considered when implementing AI solutions and technology.Resources:
Connect with and follow Kali Arduini Ihde on LinkedIn.Learn more about Northwestern Medicine on their LinkedIn and website.Discover more about Northwestern Medicine’s innovations here. -
In this conversation, Dr. Ryan Vega, Chief Health Officer for Vantiq, discusses the transformative role of AI in healthcare, the innovative capabilities of the Vantiq platform, and the importance of personalized healthcare solutions. He shares insights on the transition from the Veterans Health Administration to Vantiq, the use cases for their technology, and how generative AI is enhancing clinical decision-making. Dr. Vega emphasizes the need for transparency, safety, and effective orchestration of AI systems in healthcare, as well as the importance of collaboration with systems integrators and startups to drive innovation.
In this episode , they discuss:
Dr. Vega emphasizes the importance of workflow customization in healthcare.Vantiq's platform allows for low-code, no-code application development.Real-time orchestration of complex healthcare systems is crucial.Generative AI can significantly enhance clinical decision-making.Vantiq focuses on creating transparency and safety in AI workflows.The platform is designed to operate securely within healthcare environments.AI can augment human capabilities in critical care settings.A Little about Dr Ryan Vega:
Dr. Ryan Vega serves as the Chief Health Officer for Vantiq and is the former Chief Innovation Officer for the Veterans Health Administration where he led enterprise innovation efforts across the largest integrated health system in the United States.
His work has spanned large-scale digital modernization efforts, design and deployment of innovative care and payment models, and early design and development of healthcare software focused on improving health care delivery and experience for patients and providers.
Dr. Vega also currently sits as the Physician in Residence for the Digital Medicine Society and holds academic appointments as an Adjunct Assistant Professor in the Department of Health Administration at Georgetown University as well as a Clinical Assistant Professor of Medicine at George Washington University. He is the recipient of many awards for his work in healthcare innovation and has published numerous articles on the topic.
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In this episode, they discuss:
Building consumer trust in generative AI is essential for its success in health care.Deloitte plays a significant role in the health care sector, serving various stakeholders.A majority of consumers believe generative AI can reduce wait times and costs.Skepticism towards generative AI has increased among consumers over the past year.Distrust in AI tools is linked to concerns about bias and privacy.Health care data is a high-value target for cyber adversaries.Generative AI can enhance the patient-physician relationship if used correctly.Transparency and ethics are crucial in the deployment of generative AI.Healthcare organizations must educate both patients and clinicians about AI.Deloitte assists organizations in navigating the complexities of AI implementation.Learn more about Deloittes research here :
Building and maintaining health care consumers’ trust in generative AI
https://www2.deloitte.com/us/en/insights/industry/health-care/consumer-trust-in-health-care-generative-ai.html
A little about Jen:
Jen Sullivan, Principal, Deloitte & Touche LLP, is a seasoned and innovative cyber strategy leader with 28 years of experience in technology and cybersecurity, with 24 years of deep focus in life sciences and health care. Her technical infrastructure background has expanded throughout her tenure to a range of security areas including cyber strategy, threat detection and response, data protection and privacy, regulatory compliance, and technical resiliency. Jen serves some of the industry’s largest and most complex clients and leads Deloitte’s Cyber Strategy and Transformation practice. Beyond client service, she has held pivotal leadership roles in talent and business transformation and has a deep passion around health equity. Jen serves on Deloitte’s Cyber executive leadership team, is a leader in Women in Cyber and is the Advisory Life Sciences & Health Care Generative AI leader.
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Introduction:
In today’s episode, Sandy sits down with Dr. Dipul Patadia, MD, Senior Director, and Industry Advisor at Salesforce. Together, they explore how Salesforce is shaping the future of healthcare through Agentforce, an innovative AI tool designed to streamline healthcare processes and improve customer care.
As AI-powered agents become an everyday part of healthcare, Dr. Patadia addresses common concerns around their implementation for administrative tasks. He also shares insights into how Agentforce ensures smooth operations while maintaining essential safeguards for patient care.
In this episode, they talk about:How Salesforce ensures safe use of AI agents with human oversight in healthcareAutonomous AI agents vs. assistive agents: How Salesforce is revolutionizing digital healthcare supportLeveraging Salesforce’s AI expertise to create the most effective agents for healthcareThe story behind Einstein: how Salesforce’s AI can transform healthcare operationsA Little About Dr. Patadia:Dr. Patadia is a practicing emergency medicine physician. He serves as the Head of Health System Strategy and Innovation at Salesforce where he aids in contextualizing health systems’ needs with new and existing technology capabilities. Before joining Salesforce, Dr. Patadia came from Ascension and Advocate Health where he served as a Chief Medical Officer, leading clinical initiatives, and operations for two of its high-acuity hospitals. He has been instrumental in facilitating digital transformation, growing specialty service lines, improving quality outcomes, and designing innovative value-based care strategies.
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In this episode, Sandy Vance speaks to Joseph Hernandez, VP of Channel Sales at BluIP, and Vivek Kuppuswamy, Principal Produce Manager at BluIP. They explore how BluIP’s Conversational AI and Virtual Agent solutions revolutionize healthcare workflows by automating patient interactions, streamlining appointment scheduling, and enhancing the patient experience. They also discuss how AI-driven communication reduces administrative burden, improves operational efficiency, and enables healthcare providers to move past organizational tasks and focus on delivering quality care.
Episode Notes
Beginning with a look at the history of automation in healthcare, Joseph and Vivek explain that the concept behind BluIP’s Conversational AI is not new; it fills a similar role to an automated voice menu. However, BluIP’s Conversational AI does not require callers to use specific language to understand their requests. It can also pick up on context and learn from new interactions. This technology helps to address populations who do not use apps like MyChart and want to interact with someone over the phone while streamlining workflows and reducing churn. Additionally, Joseph, Vivek, and Sandy discuss the future of AI at BlueIP and in health care in general.
In this episode, they discuss:
How AI is transforming the patient experienceThe opportunities that conversational AI is creating for healthcare providersThe primary use-cases for BluIP’s Conversational AI in the healthcare spaceHow BlueIP works with organizations to integrate conversational AI to meet their individual needsThe advances in virtual agent technology that solve for patient populations who want to interact over the phoneThe ROI for Conversational AI, which consists of a combination of tangible returns and a less tangible opportunity costHow Conversational AI reduces churn, increases patient satisfaction, and increases staff satisfactionThe future of Conversational AI in healthcare communicationsBluIP’s continued efforts to innovate, including reducing implementation timelines and low-code applicationsA little about Joseph and Vivek:
Joseph Hernandez is a patient satisfaction advocate and technologist who specializes in conversational Artificial Intelligence and optimizing healthcare workflows. With a deep understanding of both digital channel contact centers and healthcare technologies, he designs patient-centered healthcare solutions for national health systems and community health centers. Drawing on his experience and understanding of the relationships between payers, providers, patients, and population health initiatives, Joseph helps customers optimize their current technology and adopt innovative solutions for the evolving healthcare landscape.
Joseph is also an executive member of several healthcare organizations with a charter to close the gap in healthcare disparities and introduce technologies that lead to better patient outcomes; acting as a conduit between healthcare professionals and national healthcare organizations. At BluIP, Joseph is the VP of Channel Sales; matching clients with BluIP’s solutions.
Vivek is a Principal Product Manager at BluIP, and is driving the growth of BluIP’s AI product portfolio. Prior to working at BluIP, Vivek spent 14 years building enterprise-grade SaaS products, with expertise in entertainment, CPG, and high-tech industries. -
About Marisa Cruz:
Dr. Marisa Cruz is the Vice President of Global Digital Medicine at AMGEN, a renowned global biotechnology company. An endocrinologist and internist, she continues to practice medicine at UCSF, bringing a clinical perspective to her work in digital health. Dr. Cruz oversees AMGEN’s digital health strategy, focusing on harnessing data and technology to improve patient outcomes and bridge healthcare accessibility gaps.
Things You’ll Learn:
AMGEN is driving innovation in digital health with initiatives like the LATTICE Consortium, aiming to reduce cardiovascular incidents by 50%.AI and machine learning are playing a crucial role in improving clinical trial diversity and accessibility.Emerging digital health trends, including implementation science and patient-centered care, are reshaping the future of healthcare.AMGEN’s patient engagement platform, PARC, empowers patients to actively participate in their own healthcare journey.Resources:
Connect with and follow Marisa Cruz on LinkedIn.Follow Amgen on LinkedIn and visit their website.Explore Amgen PARC websiteDiscover the LATTICE Consortium website. -
About Kevin Mahoney:
Kevin B. Mahoney is the Chief Executive Officer of the University of Pennsylvania Health System, a cornerstone of Penn Medicine. Overseeing six hospitals, 13 multispecialty centers, and numerous outpatient facilities across Pennsylvania, Delaware, and New Jersey, he leads efforts to advance patient care, medical education, and research. Since joining Penn Medicine in 1996, Mahoney has held key leadership roles, becoming CEO in 2019. He has spearheaded major initiatives, including the development of the 1.5-million-square-foot Pavilion and the integration of Penn Medicine’s electronic health records system. A champion of health equity, he established a partnership with Wharton to invest in businesses addressing social determinants of health. Recognized among the most influential figures in healthcare, Mahoney holds an MBA and doctorate from Temple University.
Things You’ll Learn:
The healthcare field faces a critical talent shortage due to retiring baby boomers and a smaller subsequent generation demanding innovative solutions. Cultural shifts are crucial to attracting talent to science and medicine, emphasizing the nobility of healthcare professions over purely financial incentives.Healthcare organizations must remain agile and adaptable, embracing new regulations and technological advancements while staying focused on what matters most: patient care.Artificial intelligence is a crucial tool for achieving precision medicine, enabling proactive healthcare interventions based on individual patient profiles.By repairing systems and improving clinical outcomes, healthcare systems can find ways to continue improving the landscape.Resources:
Connect with and follow Kevin Mahoney on LinkedIn.Discover more about Penn Medicine’s University of Pennsylvania Health System on their LinkedIn and website. -
About Sasha Tyndale:
Sasha Tyndale is a seasoned leader in the pharmaceutical industry with over 20 years of experience spanning oncology, immunology, neuroscience, and more. As Director of Diversity and Patient Inclusion at AbbVie, she drives patient-centric strategies and innovative clinical operations. With expertise in precision medicine and personalized healthcare, she collaborates cross-functionally to enhance patient engagement and future-proof organizations. Previously, she held key roles at PAREXEL and Johnson & Johnson, specializing in strategic patient recruitment and clinical innovation. Sasha holds a Master’s and Bachelor’s degree in English Literature from Rutgers University. Passionate about advancing equitable healthcare, she is committed to transforming research and improving patient outcomes.
Things You’ll Learn:
AbbVie is making clinical trials more inclusive by ensuring they represent diverse populations affected by the diseases being studied.Through programs like ADMIRE, AbbVie is expanding research access by involving underrepresented healthcare providers in clinical research.AbbVie is simplifying participation in clinical trials by making study materials clearer and designing studies that minimize patient burden.Patient voices are essential in humanizing research, providing valuable insights into real-life disease challenges, and encouraging greater participation in clinical trials.AbbVie is taking bold action to challenge traditional research practices, collaborate with community partners, and improve healthcare access and representation.Educating individuals about clinical trials empowers communities to make informed decisions about participation in medical research.Resources:
Connect with and follow Sasha Tyndale on LinkedIn.Discover more about AbbVie on their LinkedIn and website.Sign up for the ADMIRE program here.If you are considering participating in AbbVie’s clinical research program, click here. -
About Dr. Karin Tollefson:
Dr. Karin Tollefson is a highly accomplished pharmaceutical executive with over 30 years of experience dedicated to advancing cancer care. Currently serving as Chief Oncology Medical Officer at Pfizer, she leads the Oncology Global and US Medical Affairs Division. Before joining Pfizer in 2023, Dr. Tollefson held the role of Senior Vice President and Head of Global Medical Affairs at Seagen Inc., where she successfully launched three practice-changing medicines and built a global medical affairs organization. Her extensive career includes significant tenure at Eli Lilly and Company, where she held various leadership roles in clinical operations, development, and medical affairs. Throughout her career, she has contributed to the launch of eight new medicines, impacting patient care across multiple tumor types and therapeutic areas. Dr. Tollefson is an Independent Director on the Board for Verastem Oncology, and has also served on the boards of the American Lung Association and the Leukemia and Lymphoma Society. She is a 2024 Healthcare Businesswomen's Association Luminary Award recipient, and is a strong advocate for women in the oncology field, being a sponsor of both the Oncology Women’s Network and the Pfizer Butterfly Community at Pfizer. She holds a Doctorate of Pharmacy from the University of Kansas and completed her undergraduate studies at Kansas State University.
Things You’ll Learn:
The incidence of cancer in people under 50 has increased by 79% since 1990, marking a significant and alarming trend that needs immediate attention, especially with colorectal cancer now the leading cause of cancer death in men and second in women younger than 50 years. Western lifestyle factors such as poor diet, obesity, sedentary behavior, and exposure to toxins are likely significant contributors to the rise of early-onset cancers, suggesting that shifts in lifestyle and public health initiatives could impact cancer rates.Younger cancer patients are often diagnosed at later stages due to a lack of preventative care and symptoms being easily dismissed.Increased screening accessibility is crucial for early detection and prevention. This includes molecular testing and colonoscopies, which offer the opportunity to remove precancerous polyps, preventing them from developing into something more serious.The battle against cancer requires collaborative efforts between healthcare providers, academic institutions, industry partners, and advocacy organizations. This is not just one organization's fight; collaborative efforts must continue.Resources:
Follow Dr. Karin Tollefson, Chief Oncology Medical Officer at Pfizer, on LinkedIn.Discover more about Pfizer on their LinkedIn and website.Read more on Pfizer in Oncology here.Patient Resources/Advocacy Links:
Explore This Is Living With Cancer’s Advocacy Support’s website.Visit the Global Colorectal Cancer Alliance’s website here. (Pfizer was one of their sponsors)Learn more about the transformative work CancerCare is doing.Find CancerCare’s guide on Biomarker Testing here.Read the best practices for Biomarker Testing Coverage here. (Pfizer had input and was a sponsor)Get AONN Biomarker Navigation here. For the Precision Medicine Toolkit, look here.Empower yourself or your patients with essential navigation resources–a site co-created with AONN, to find materials on breast, prostate, health equity, geriatric, and more. (Patient navigators can download and share educational tools for enhanced support.)Deepen your understanding of prostate cancer here. -
About Kimbery Powlell:
Kimberly Powell is the Vice President of Healthcare at NVIDIA, overseeing the global healthcare sector. She leads efforts to advance hardware and software platforms for accelerated computing, AI, and visualization, driving innovation in medical imaging, life sciences, drug discovery, and healthcare analytics. Before this role, Kim managed NVIDIA’s higher education and research initiatives, strategic evangelism programs, NVIDIA AI Labs, and the NVIDIA Inception program. Since joining NVIDIA in 2008, she has been instrumental in positioning NVIDIA GPUs as a foundational technology for medical imaging systems.
Things You’ll Learn:
Generative AI is transforming surgical procedures by supporting all phases of the process, including pre-operative patient education, real-time surgical guidance, and automatic post-surgical documentation, resulting in safer and more efficient operations.Privacy and ethical concerns in healthcare AI are being addressed by embedding models directly into medical devices and introducing reasoning layers to ensure safe, responsible, and ethical operation.Ethical safeguards, or "guardrails," are essential for reducing AI-related risks by preventing the system from operating in unsafe or untrustworthy ways.AI should be seen as a "digital human" teammate in healthcare, enhancing staff efficiency and productivity while improving care quality.Evaluating the ROI of AI requires analyzing its ability to reduce costs from rescheduled surgeries and automate tasks, allowing healthcare staff to focus on patients with the greatest need.Resources:
Connect with and follow Kimberly Powell on LinkedIn.Discover more about NVIDIA on their LinkedIn and website. - Visa fler
