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  • Building a defensible system of intelligence at a time when LLMs are becoming commoditized (and when all the classic moats like economies of scale are more important than ever) isn’t easy. But Instabase, which provides an applied AI platform for enterprise organizations to run various operational processes, has managed to accrue a large customer base and recently hit $2 billion valuation. The company has gained traction largely because they've taken cues directly from customers since day one while incorporating the latest technology advances to continually expand their product, making it useful across hundreds of different use cases for a range of industries.
    Greylock general partner and Instabase board member Jerry Chen spoke with Instabase CEO and founder Anant Bhardwaj about the company’s journey amid the fast-changing AI landscape.
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  • Greylock general partner Jerry Chen discusses key takeaways from his essay "The New New Moats: Why Systems of Intelligence are Still the Next Defensible Business Model." The essay is a fresh take on his "New Moats" blog from 2017, in which he postulated that startups would be able to build defensible moats using AI. With the explosion of AI activity in recent times, Chen revisited this analysis to see what holds true, what he got wrong, and what is still too early to tell.
    You can read the 2023 essay here: https://greylock.com/greymatter/the-new-new-moats/
    You can read the original 2017 essay here: https://greylock.com/greymatter/the-new-moats/
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  • As anyone who has experimented with the latest artificial intelligence tools that generate human-like responses to text, every interaction with technology is increasingly becoming a conversation. Beyond pre-programmed responses based on specific key words, interacting with AI trained on large language models is beginning to feel like a natural back and forth dialogue.
    "In the future, I think there will be an ever-present relationship that you have with an AI that helps you to make sense of the world around you," says Inflection AI CEO and co-founder Mustafa Suleyman, whose company recently released Pi, or "personal AI", designed to listen, talk, and provide support like a companion.
    Listen to Suleyman and his Inflection co-founder Reid Hoffman on the Greymatter podcast discuss how they approached building the "AI sidekick" that is Pi, and share their vision for the future of the technology.
    You can read the transcript of this conversation here: https://greylock.com/greymatter/inflectionai-the-ai-friend-zone/
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  • Greylock general partner Jerry Chen analyzes top trends impacting funding, company creation, product launches, and partnerships throughout the cloud ecosystem for 2022 and the first part of 2023. This analysis is based on data compiled for Greylock's Castles in the Cloud project, which maps the activity of VC-backed startups as well as that of the Big 3 cloud providers AWS, Google, and Microsoft Azure. AI, an increased focus on vertical specialization, and the expansion of security needs are all fueling activity in the cloud ecosystem. 
    The trends in this discussion are also examined in Greylock investor Jason Risch's recent essay, which you can read here: https://greylock.com/greymatter/three-trends-in-vc-backed-cloud/
    You can find the entire Castles in the Cloud project here: greylock.com/castles.
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  • Audio version of Greylock investor Jason Risch's essay "Three Trends in VC-Backed Cloud." As part of our Castles in the Cloud project, which maps the activity in the venture capital-funding startup ecosystem with that of the Big 3 Cloud providers, we compile a database of fundraising at the end of each calendar year and identify trends. Although 2022 and the first part of 2023 has been marked by notable advancements in cloud technology – mostly via AI integrations – there is still considerable restraint in today’s venture capital-backed ecosystem. That figure doesn’t translate to lower activity, however. Many venture capital firms report they are just as busy as prior to the market correction, albeit with a focus on smaller checks for early-stage companies. Technological advancements, partnerships between major powerbrokers, and vertical specialization are all components of the current wave. The top three trends for this period are the rise of AI/ML in cloud, Vertical specialization (or, industry clouds), and security.
    You can read this essay here: https://greylock.com/greymatter/three-trends-in-vc-backed-cloud/
    You can view the entire Castles in the Cloud project here: https://greylock.com/castles/
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  • Re-broadcast of Greylock marketing partner Elisa Schreiber's interview with CNBC Senior Media & Tech reporter Julia Boorstin. While there may be plenty of discussion about the disparity between funding for women-led startups and those led by men, women still receive just 2% of all venture capital funding. And yet, many women are still finding success as entrepreneurs. How? Boorstin dug into the stories of women entrepreneurs founding, funding, and running companies, and uncovered a variety of smart tactics and approaches. Those stories and the data are shared in her book, "When Women Lead." Boorstin and Schreiber spoke in front of a live, female-majority audience in late 2022 as part of Greylock's Iconversations speaker series. You can watch a video from the interview here: youtu.be/7moBNBLIVMA
    You can read a transcript here: greylock.com/greymatter/julia-b…n-when-women-lead/
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  • Fintech has perhaps the most to gain from artificial intelligence technology. Even slight improvements in forecasting default rates on a loan or cash flows of a business can have a dramatic economic impact. But for the most part, fintech has been left out of the conversation – partly because there is low margin for error in a regulated space. Encouragingly, this is starting to change. Ramp, a fintech startup that is noted for being one of the fastest-growing companies ever to hit $100M in ARR, is among the fintech frontrunners using automation and machine learning to help customers with expense management, payments, reporting, and more. Greylock investor Seth Rosenberg spoke with Ramp CEO Eric Glyman and Greylock's Reid Hoffman for a wide-ranging discussion on how AI is impacting every profession today – and how there is considerable room for it to impact financial services in the future. 
    You can watch the video of this interview here: https://youtu.be/q5Rhetnw_64
    You can read a transcript of the interview here: https://greylock.com/greymatter/intelligent-money/ 
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  • Greylock general partner Mike Duboe talks with Treat CEO Matt Osman, Fermat CEO Rishabh Jain, and independent analyst, consultant and investor Eric Seufert about the changing world of commerce performance marketing following the passage of ATT. For years, targeted ads meant the mechanisms to grow an ecommerce brand were relatively simple, accessible, and fast-acting. But the passage of Apple's App Tracking Transparency policy in 2021 turned that world on its head. Now, companies have gotten creative about the ways they reach their audience, which has given rise to a class of startups like Treat and Fermat that provide the tooling and platform to develop, test, and iterate marketing campaigns.
    You can read a transcript of this conversation here: https://greylock.com/greymatter/the-post-att-world/
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  • Greylock general partner Reid Hoffman talks with OpenAI CEO Sam Altman about their mutual learnings from the AI tools released to date, primarily GPT-4 4, OpenAI's language model that co-wrote Hoffman's recent book “Impromptu." Keeping up with all the AI advancements – and questioning both the pros and cons of their immediate impact – is why Hoffman wrote Impromptu. As he describes, the book is intended to act as a travelog of his experience with GPT-4. Above all, he sees AI as a human amplifier, but urges it must be developed safely. Safety is exactly what OpenAI is striving for, Altman says, and Hoffman’s detailed chronicle of his experience with GPT-4 is exactly the kind of data the organization needs to continue developing the technology with safety in mind.
    You can read a transcript of this conversation here:
    https://greylock.com/greymatter/ai-field-notes/
    You can access Impromptu for free here:
     https://www.impromptubook.com/wp-content/uploads/2023/03/impromptu-rh.pdf
    And on Amazon here: https://www.amazon.com/dp/B0BYG9V1RN/
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  • Greylock general partners Saam Motamedi and Reid Hoffman talk with Umi Mehta, who is the Global Head of tech Private Equity and Venture Capital Investing at Morgan Stanley. In this conversation, they discuss the current investing environment in the context of artificial intelligence technology – specifically, its impact on pretty much every industry across enterprise and consumer sectors. AI has evolved rapidly in recent years, and that pace of advancement is only getting faster. Saam and Reid explain how AI is becoming an enabling platform technology, much the same as previous waves of tech transitions like mobile and cloud did in earlier eras. This conversation was recorded at Morgan Stanley’s annual TMT Conference, which draws an audience of more than 3,000 investors and members of tech companies. On that note, the audio quality isn’t the highest, but each speaker is clear. And if you have any difficulty hearing some of the parts, rest assured that you can find all of the conversation in the transcript here: https://greylock.com/greymatter/ais-transformative-power/
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  • Greylock welcomes Jacob Andreou as the firm's newest investor. Andreou joins Greylock following 8 years at Snap, where he most recently served as SVP of Growth. There, he ran teams across growth, data science, analytics, and user research, and helped scale the company to more than 360 million daily active users and $4.5 billion in revenue. At Greylock. Andreou is eager to partner with founders building the next generation of consumer products.
    You can read Greylock's blog post and a transcript of this interview here: https://greylock.com/firm-news/welcome-jacob-andreou/
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  • Greylock general partner Asheem Chandna talks with Rubrik CEO and co-founder Bipul Sinha about a core leadership lesson he's learned: not losing sight of one's own intuition, especially during times of high growth. Today, the data security company works with more than 5,000 customers around the world and across nearly every industry. When Rubrik launched in 2014, its mission to secure the world's data resonated immediately with clients, and the company grew rapidly in the first few years. Then came a rough patch, as the company's relentless push for expansion – and the many more people involved in every decision, from hiring to product pipeline – impacted Sinha's ability to listen first to his own assessment and judgment. Recognizing this, Sinha recalibrated his approach, and Rubrik got back on track. In this discussion, he shares his strategy for collaborative decision-making without losing sight of one's own ideas.

    You can read a transcript of this interview here: https://greylock.com/greymatter/rubrik-scaling-with-intuition/ 
    You can watch the video of this interview here: https://youtu.be/wIjkX2gfzmE
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  • Audio version of the introduction to Greylock general partner Reid Hoffman’s latest book, entitled “Impromptu: Amplifying Humanity Through AI."
    Impromptu was co-written by Hoffman and ChatGPT-4, OpenAI’s latest and most powerful large language model. The book aims to serve as a sort of “travelog” of Hoffman’s experience with GPT-4, as he explores the tool’s strengths and limitations. Through hundreds of prompts, Hoffman and GPT-4 discuss the potential advantages and drawbacks of AI, argue about human nature, conceive original sci fi plots, and even try to make a few jokes. As AI is quickly advancing, Hoffman hopes his book can serve as a guide to encourage people to learn more about the technology, consider how we might use it, and ponder the complex questions about how our choices might play out in the future. You can read the text of this chapter here: https://greylock.com/greymatter/amplifying-humanity-through-ai/ ‎
    Impromptu is now available:
    As a free PDF:
    https://lnkd.in/eZSsGYgB
     On Kindle:
    https://lnkd.in/eUE2ukM3 
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  • A special guest episode of Possible, the new podcast hosted by Greylock general partner Reid Hoffman and Aria Finger. Possible looks at the future through a decidedly optimistic lens - and what it will take to get there. Each episode features a visionary from a different field, such as media, climate science, criminal justice, and more. Also joining for each episode is ChatGPT-4, OpenAI’s latest language model. GPT4 will provide a companion story to serve as a jumping off point for each discussion, which will explore what could possibly go right if we as a society work together to leverage technology effectively. 
    Comedian, writer, and former Daily Show host Trevor Noah joined Reid and Aria for the inaugural episode of Possible. They discuss what a world would look like if every TV show could be perfectly tailored to each viewer’s interest, knowledge level and needs. Trevor responds to a speculative story, generated by GPT-4, that paints a picture of a futuristic “AI-ly Show.” Plus, he reviews some unexpected AI-generated light bulb jokes. Is GPT-4 actually funny?

    Follow the Possible podcast wherever you listen here. 
    Read the AI-generated story for this episode here.
    Read the transcript of this episode here. 
    Read Reid Hoffman’s essay “A Co-Pilot for Every Profession” here.
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  • A re-broadcast of Greylock general partner Saam Motamedi's interview with Adept CEO and co-founder David Luan and Stanford computer science and statistics professor Percy Liang. In this conversation (recorded in mid-2022), David and Percy discuss how large language models are paving the way for the next wave of AI. Adept is developing an AI "teammate" tool that is trained to use every software tool and API for knowledge workers. The company just raised $350 million in Series B funding to further its mission. Greylock has been partnered with Adept since co-leading the Series A in 2022.
    You can watch the video from this interview on our YouTube channel here:
    https://youtu.be/_ydBm3tADvA
    You can read a transcript of the conversation on our website here: https://greylock.com/greymatter/ai-language-words-into-action/ ‎
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  • Uber CEO Dara Khosrowshahi talks with Greylock general partner Reid Hoffman about his strategy for decision-making. Like most companies, Uber has experienced many ups and downs. Getting through each phase (good or bad), depends on how the leadership team responds, says Khosrowshahi. In difficult moments, which he refers to as "war time," it's critical to prioritize speed and quick decision-making. Conversely, during "peace time", he is more team-oriented and focused on incorporating as many viewpoints as possible.
    You can watch the video of this interview on our YouTube channel here: https://youtu.be/Dn46NeZrRt0
    You can read a transcript of this interview here: https://greylock.com/greymatter/uber-dara-khosrowshahi-navigation-systems/
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  • Instacart CEO Fidji Simo shares the company's vision for building a tech-enabled food system for all. Simo, who previously spent 10 years at Meta, is accustomed to taking bold bets on transformative tech. She spoke with Greylock general partner David Thacker about joining Instacart in 2021 following a period of significant growth; how she identifies moments in time where new technology can find traction; what she learned from leaders and mentors throughout her career; her approach to leadership; and how she separates major disruptive events from secular trends in order to chart a sustainable business course forward.
    You can watch the video of the interview on our YouTube channel here: https://youtu.be/agAJbOhuNaQ
    You can read an essay with the highlights of the conversation here: https://greylock.com/greymatter/whats-in-store/
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  • A re-broadcast of Greylock general partner Reid Hoffman's interview with OpenAI CEO Sam Altman, recorded during Greylock's Intelligent Future summit in August 2022. Founded in 2015, OpenAI has recently released several high-profile products in quick succession: succession: its generative transformer model GPT-3 – which uses deep learning to produce human-like text – its image-creation platform DALL-E – and most recently, ChatGPT. Trained on massive large language models, the highly sophisticated chatbot can mimic human conversation and speak on a wide range of topics.
    You can watch a video of the interview here: https://youtu.be/WHoWGNQRXb0
    You can read a transcript of this interview here: https://greylock.com/greymatter/sam-altman-ai-for-the-next-era/
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  • Navigating uncertain economic conditions is part and parcel of running a business. Yet, throughout challenging times, it’s critical that startups stay committed to continually pushing the possibilities of what technology can deliver, says Stripe CEO Patrick Collison. That means leading with the guiding principle “micro pessimism and macro optimism.” Often, Collison says, this means having a relentless ability to be critical about the state of technology (including one’s own products) while still believing in its possibilities.That viewpoint acknowledges the structural tension companies face when trying to innovate in the context of economic reality, and can be the difference between persisting through challenging times or becoming a casualty of yet another tech boom and bust cycle. Collison joined Greylock general partner Reid Hoffman on our Iconversations speaker series to discuss Stripe’s early days and its evolution into the payment and financial services platform giant it is today, and his advice to startups for navigating the predictable unpredictability of business.
    You can watch the video of the interview here: https://youtu.be/rzic-FivMfc
    You can read the transcript here: https://greylock.com/greymatter/micro-pessimism-macro-optimism/
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  • Of the many transformative possibilities of artificial intelligence, its potential to impact education is among the most exciting. It’s also one of the most contentious. While it could extend the reach of over-worked teachers, offer personalized curriculums, and enhance the learning experience, it could also present many drawbacks: cheating, loss of jobs, and a reliance on technology that impedes the development of critical-thinking skills. In the latest episode of Fireside Chatbots, Reid Hoffman poses questions to OpenAI's ChatGPT on the potential impact of artificial intelligence technology in educational settings.
    You can read a transcript of this conversation here: https://greylock.com/greymatter/ai-in-the-classroom/
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