Avsnitt

  • About this episode:

    Host Kate Moody - Customer Strategy Director at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

    This week's guests:

    Valerie Kontor - Founder of Black in Fintech

    Matt Cooper - Co-CEO of Crowdcube

    Radi El Haj - CEO of RS2

    Stories:

    US and UK move from Stablecoin legislation to implementation - (02:34)

    Payments startup Flutterwave hits $3.2B valuation, backed by Ripple - (13:38)

    French neobank Green-Got shatters Crowdcube records - (26:00)

    NatWest Group launches bank-wide accreditation in AI and Data Ethics to support responsible use of AI - (40:24)

    An ultra-rare Star Wars Lego collection went missing - it's sparked viral conspiracies - (42:13)

    Links to check out:

    Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to.

    ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

    About Fintech Insider:

    Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services.

    Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space.

    Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance.

    Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you.

    If you enjoyed this episode, don’t forget to subscribe and leave a review!

    Got a question for us? Email ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠!

    Learn more about your ad choices. Visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠megaphone.fm/adchoices⁠
    Learn more about your ad choices. Visit megaphone.fm/adchoices

  • About this episode:



    In this episode, we're diving into one of the biggest challenges facing fintech growth right now: standing out. From brand building and customer acquisition to AI-powered marketing and community-led growth, we unpack how fintechs are finding, engaging and retaining customers in an increasingly crowded market. Laura Watkins - Director of Media and Marketing at 11:FS - is joined by marketing experts from the sector.:

    This week's guests:

    Nicole Heringer - VP Brand and Communications at Enfuce

    Lucy Heavens - Chief Marketing Officer at Vixio

    Tom Davies - Founder of Brandingo

    Links to check out:

    Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to.

    ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf⁠⁠

    Subscribe to Bitesized (our weekly fintech newsletter):⁠⁠https://11fs.com/emails⁠⁠

    About Fintech Insider:

    Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services.

    Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space.

    Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance.

    Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you.

    If you enjoyed this episode, don’t forget to subscribe and leave a review!

    Got a question for us? Email ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠!
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  • About this episode:

    Host Ross Gallagher - Head of Consulting at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

    Download Plaid's State of intelligent finance in the UK report

    This week's guests:

    Maia Bittner - Investment Manager at X Factor Ventures 

    Sam Maule - Head of Business Development at Moov 

    Liam Gray - Head of Account Management, Europe at Plaid

    Stories:

    Nuvei acquires Payoneer in $2.75bn payments deal

    Current raises $80 million Series E at $1.5 billion valuation

    Acorns sells UK youth banking app GoHenry to Barclays

    Revolut and Uber launch loyalty partnership

    Nubank notifies customers of its liquidation in error

    Links to check out:

    ⁠Open Mic Night⁠

    Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to.

    ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

    About Fintech Insider:

    Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services.

    Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space.

    Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance.

    Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you.

    If you enjoyed this episode, don’t forget to subscribe and leave a review!

    Got a question for us? Email ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠!

    Learn more about your ad choices. Visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠megaphone.fm/adchoices⁠


    Learn more about your ad choices. Visit megaphone.fm/adchoices

  • About this episode:

    In this special episode of Fintech Insider Insights, recorded live at Stripe Tour London, we're joined by two Stripe leaders to explore how the internet economy is evolving - and the infrastructure powering its next chapter.

    First, Benjamin Ensor sits down with Neetika Bansal, Head of Money Management and Crypto at Stripe, to discuss how businesses are rethinking treasury, liquidity and global money movement.

    Later, Benjamin is joined by Kevin Miller, Head of Payments, Risk, Support & Global at Stripe, to explore the rise of agentic commerce.

    From stablecoins to AI agents, we examine how Stripe is helping shape the future of the internet economy.

    This week's guests:

    Neetika Bansal, Head of Money Management and Crypto at Stripe

    Kevin Miller, Head of Payments, Risk, Support and Global at Stripe

    Links to check out:

    Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to.

    ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf⁠⁠⁠⁠

    Subscribe to Bitesized (our weekly fintech newsletter):⁠⁠⁠⁠https://11fs.com/emails⁠⁠⁠⁠

    About Fintech Insider:

    Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services.

    Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space.

    Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance.

    Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you.

    If you enjoyed this episode, don’t forget to subscribe and leave a review!

    Got a question for us? Email ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠!
    Learn more about your ad choices. Visit megaphone.fm/adchoices

  • Host Laura Watkins - Director of Media and Marketing at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

    This week's guests:

    Mei Lim, Group CFO and Managing Partner of Anthemis

    Diana Kamil-Salmon, Associate Director at Fair4All Finance

    Merusha Naidu - Global Head of Partnerships at Paymentology 

    Plus a voice note from:

    Luke Enock, General Manager, Borrowing at Monzo

    Stories/timestamps:

    Barclays backs UK AI Innovation with investment in CommonAI - (04:37)

    Monzo partners Fair4All Finance on card for Brits with poor credit scores - (18:52)

    Stripe and Lloyds debut payments suite for UK small businesses (32:13)

    Aviva detects record £230m in bogus insurance claims as use of AI rises - (44:21)

    A man in Turkey became one of the richest people in the world without realising it - (46:26)



    Links to check out:

    Open Mic Night

    Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to.

    ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

    About Fintech Insider:

    Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services.

    Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space.

    Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance.

    Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you.

    If you enjoyed this episode, don’t forget to subscribe and leave a review!

    Got a question for us? Email ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠!

    Learn more about your ad choices. Visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠megaphone.fm/adchoices


    Learn more about your ad choices. Visit megaphone.fm/adchoices

  • About this episode:

    What do Arsenal, Manchester United, Nottingham Forest and the Home Nations football teams have in common? They're all partnering with fintech brands.

    In this episode of Fintech Insider Insights, Kate Moody is joined by leaders from Zilch, Sokin and JPMorgan to explore why fintech and football have become such a powerful combination. From sponsorships and fan experiences to grassroots coaching and community impact, the panel examines how partnerships are evolving beyond branding and becoming part of the matchday experience itself.

    With the World Cup kicking off across North America, they also discuss the future of fintech in football, the opportunities in the women's game, and what brands need to get right when entering one of the most passionate communities in the world.

    This week's guests:

    Kirsty Spickett - CMO at Zilch 

    James Hannaford, Chief Growth Officer at Sokin

    Deborah Keay - CMO, International Consumer at JPMorgan

    Links to check out:

    Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to.

    ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf⁠⁠⁠

    Subscribe to Bitesized (our weekly fintech newsletter):⁠⁠⁠https://11fs.com/emails⁠⁠⁠

    About Fintech Insider:

    Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services.

    Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space.

    Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance.

    Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you.

    If you enjoyed this episode, don’t forget to subscribe and leave a review!

    Got a question for us? Email ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠!
    Learn more about your ad choices. Visit megaphone.fm/adchoices

  • About this episode:

    Host Ross Gallagher - Head of Ventures at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

    This week's guests:

    Niklas Apellund, CTO and Co-Founder, Enfuce

    Megan Caywood, Founder and CEO, Caywood

    Eline Blomme, Chief Product and Strategy Officer, Acquired

    Plus a voice note from:

    Gary Conroy, President and Chief Commercial Officer at Transfermate 

    Stories/timestamps:

    New research from Enfuce shows consumers want more choice in payments infrastructure - (04:32)

    Acquired backs UKPI in bid to build an UK card alternative - (20:12)

    TransferMate Partners with BVNK to bring real-time stablecoin settlements to global payments network - (33:29)

    Money 20/20 Europe (45:47)

    Links to check out:

    Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to.

    ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

    About Fintech Insider:

    Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services.

    Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space.

    Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance.

    Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you.

    If you enjoyed this episode, don’t forget to subscribe and leave a review!

    Got a question for us? Email ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠!

    Learn more about your ad choices. Visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠megaphone.fm/adchoices
    Learn more about your ad choices. Visit megaphone.fm/adchoices

  • About this episode:

    Are stablecoins actually breaking into the mainstream financial system - or are they still largely trapped inside the fintech bubble?

    In this episode of Fintech Insider Insights, in partnership with Formance and live from Money 20/20 Europe, Ross Gallagher joined by Ayelen Denovitzer, Head of Operations of Formance, George Davis, founder and CEO of Lorum and Robin Anderson, Head of Product of Tribe Payments.

    Find more about Formance

    This week's guests:

    Ayelen Denovitzer - Head of Operations, Formance

    George Davis - Founder and CEO, Lorum 

    Robin Anderson - Head of Product, Tribe Payments

    Links to check out:

    Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to.

    ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf⁠⁠

    Subscribe to Bitesized (our weekly fintech newsletter):⁠⁠https://11fs.com/emails⁠⁠

    About Fintech Insider:

    Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services.

    Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space.

    Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance.

    Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you.

    If you enjoyed this episode, don’t forget to subscribe and leave a review!

    Got a question for us? Email ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠!
    Learn more about your ad choices. Visit megaphone.fm/adchoices

  • About this episode:

    Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

    This week's guests:

    Herbie Wildwood - Founder, Legacy

    Ozan Ozerk - Founder, OpenPayd

    Sarah Kocianski - Fintech consultant and analyst

    Stories/timestamps:

    ⁠Intro - (00:01)

    Monzo spends tens of millions on referral bonuses in bid for new customers (03:18)

    QNB Group and Mastercard to expand payments in Syria (16:38)

    Non-profit fintech Legacy aims to upend charitable giving (31:07)

    Marqeta teams with Banking Circle to expand in Europe (45:27)

    Money 20/20 Europe kicks off this week in Amsterdam (47:01)

    Links to check out:

    Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to.

    ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

    About Fintech Insider:

    Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services.

    Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space.

    Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance.

    Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you.

    If you enjoyed this episode, don’t forget to subscribe and leave a review!

    Got a question for us? Email ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠!

    Learn more about your ad choices. Visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠megaphone.fm/adchoices
    Learn more about your ad choices. Visit megaphone.fm/adchoices

  • About this episode:

    Is regulation really the thing slowing innovation down — or is the bigger challenge how firms respond to it?
    In this episode of Fintech Insider Insights, Benjamin Ensor is joined by Colin Payne, Head of Innovation at the FCA, and Kate Moody, Customer Strategy Director at 11:FS, to explore how regulation, open finance, targeted support, and AI are reshaping the relationship between financial institutions, regulators, and consumers.
    The conversation also dives into whether modern regulatory frameworks can keep pace with AI-powered financial experiences, embedded ecosystems, and shifting competition — and what effective collaboration between regulators and firms needs to look like in the future.

    This week's guests:

    Colin Payne - Head of Innovation at FCA

    Kate Moody - Customer Strategy Director at 11:FS

    Links to check out:

    Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to.

    ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf⁠⁠

    About Fintech Insider:

    Subscribe to Bitesized (our weekly fintech newsletter):⁠https://11fs.com/emails⁠

    Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services.

    Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space.

    Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance.

    Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you.

    If you enjoyed this episode, don’t forget to subscribe and leave a review!

    Got a question for us? Email ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠!
    Learn more about your ad choices. Visit megaphone.fm/adchoices

  • About this episode:

    Host Kate Moody - Customer Strategy Director at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

    This week's guests:

    Hannah Duncan - Financial Journalist & Freelance Writer

    Gabriel Le Roux - CEO, Primer

    Michael Cullum - Chief Technology Officer, Bud

    Plus a voice note from:

    Kathleen McGuirk, Head of AI Go-to Market at Plaid

    Stories/timestamps:

    ⁠Intro - (00:01)

    OpenAI and Plaid partner to offer personalised financial advice - (04:30)

    Revolut primed for wealth management push after FCA approval - (20:08)

    Primer raises $100M Series C - (34:57)

    Nationwide gives abuse survivors the power to block harmful payment messages - (48:11)

    Pope Leo’s bank in the US hung up on him as they thought it was a prank call - (50:00)

    Links to check out:

    Open Mic Night

    Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to.

    ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

    About Fintech Insider:

    Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services.

    Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space.

    Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance.

    Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you.

    If you enjoyed this episode, don’t forget to subscribe and leave a review!

    Got a question for us? Email ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠!

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    Learn more about your ad choices. Visit megaphone.fm/adchoices

  • About this episode:

    As AI moves from supporting investment decisions to making them, what happens to trust, accountability, and control?

    In this episode of Fintech Insider Insights, Benjamin Ensor is joined by Jannick Malling, Co-founder & Co-CEO at Public.com, Megan Caywood, Founder & CEO at Caywood, and Peter Rossi, Technology & AI Advisor and Co-Founder of HubbleField, to unpack the rise of agentic investing.

    The conversation also dives into where the real value in AI-driven investing will sit in the future — with platforms, models, distribution, or the agents themselves — and whether the industry is ready for a world where AI doesn’t just analyse markets, but acts within them.

    This week's guests:

    Jannick Malling - Co-founder & Co-CEO at Public.com

    Megan Caywood - Founder and CEO at Caywood

    Peter Rossi - Technology & AI Advisor to PE | Co-Founder, HubbleField

    Links to check out:

    Subscribe to Bitesized (our weekly fintech newsletter):⁠https://11fs.com/emails⁠

    Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to.

    ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf⁠⁠

    About Fintech Insider:

    Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services.

    Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space.

    Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance.

    Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you.

    If you enjoyed this episode, don’t forget to subscribe and leave a review!

    Got a question for us? Email ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠!
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  • About this episode:

    Host Laura Watkins - Director of Media and Marketing at 11:FS- is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

    This week's guests:

    Jeff Parker - CEO at Paymentology

    Monica Eaton - CEO at Chargebacks911

    Fliss Berridge - Director of Blue Strawberry Thinking

    Stories/timestamps:

    Intro - (00:01)

    Paymentology Raises $175 Million - (02:46)

    Alipay lets shoppers delegate purchases to AI- (17:34)

    FCA opens competition probe into Mastercard, Visa, and PayPal - (31:11)

    Wise Debuts US Listing on Nasdaq - (40:51)

    Bank Of America Analyst Says GTA 6 Should Be $80 So It Doesn’t Make Everyone Else’s $70 Games Look Bad - (42:47)

    Links to check out:

    Subscribe to Bitesized (our weekly fintech newsletter):⁠⁠⁠https://11fs.com/emails⁠⁠

    Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to.

    ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

    About Fintech Insider:

    Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services.

    Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space.

    Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance.

    Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you.

    If you enjoyed this episode, don’t forget to subscribe and leave a review!

    Got a question for us? Email ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠!

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    Learn more about your ad choices. Visit megaphone.fm/adchoices

  • About this episode:AI is changing banking - but are banks ready for what comes next?

    In this episode of Fintech Insider Insights, in partnership with Backbase, David Brear is joined by Jouk Pleiter, CEO & Founder of Backbase, to explore why banking may be approaching a breaking point in its architecture.

    As banks race to adopt AI, many are discovering that fragmented systems, siloed data, and disconnected customer journeys are holding them back. We discuss the rise of the AI-native bank, what Backbase means by a “unified frontline”, and why the future of banking may depend on an operating system that brings customers, employees, and AI agents together in real time.

    Find out more about Backbase

    This week's guests:

    Jouk Pleiter - CEO & Founder of BackbaseLinks to check out:

    Subscribe to Bitesized (our weekly fintech newsletter):⁠https://11fs.com/emails⁠

    Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to.

    ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf⁠⁠

    About Fintech Insider:

    Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services.

    Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space.

    Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance.

    Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you.

    If you enjoyed this episode, don’t forget to subscribe and leave a review!

    Got a question for us? Email ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠!
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  • About this episode:

    Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

    This week's guests:

    Rosie Lee - Senior Customer Strategist at 11:FS

    John Reynolds - Fintech reporter at Tech.eu

    Oban MacTavish - Co-Founder and CEO at Spade

    Stories/timestamps:

    Intro - (00:01)

    UK introduces ‘targeted support’ rules to expand access to financial guidance (03:13)

    FIS and Anthrophic signal a new era of AI infrastructure in banking (16:13)

    Monzo to launch in Spain, as ramps up EU expansion plans (28:16)

    American Express Global Business Travel to be acquired in $6.3bn deal (39:42)Brazil bans prediction markets and blocks 27 platforms (50:28)

    Airwallex launches biggest ever ad campaign with Arsenal FC, directed by Spike Lee (52:39)

    Links to check out:

    Subscribe to Bitesized (our weekly fintech newsletter):⁠⁠⁠https://11fs.com/emails⁠⁠

    Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to.

    ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

    About Fintech Insider:

    Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services.

    Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space.

    Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance.

    Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you.

    If you enjoyed this episode, don’t forget to subscribe and leave a review!

    Got a question for us? Email ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠!

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    Learn more about your ad choices. Visit megaphone.fm/adchoices

  • About this episode:

    Advice is regulated and personalised. Guidance is broader and safer - but that line is starting to blur.

    In this episode of Fintech Insider Insights, host Kate Moody explores the gap between what financial institutions offer and what customers actually need.

    As apps increasingly nudge behaviour and shape decisions, we ask whether guidance is really just advice with disclaimers - and whether customers are being empowered, or left to do the work themselves.

    We also explore the rise of Targeted Support, and whether it can truly help customers achieve better outcomes.

    This week's guests:

    Matt Ford - CEO & Co-Founder of Sidekick

    Tim Hogg - Director of Fairer Finance

    Links to check out:

    Subscribe to Bitesized (our weekly fintech newsletter):⁠⁠https://11fs.com/emails⁠⁠

    Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to.

    ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf⁠⁠⁠

    About Fintech Insider:

    Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services.

    Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space.

    Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance.

    Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you.

    If you enjoyed this episode, don’t forget to subscribe and leave a review!

    Got a question for us? Email ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠!
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  • About this episode:

    Host Laura Watkins - Director of Media and Marketing at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

    This week's guests:

    Michèle Richner, CMO & Managing Partner, Tenity

    Will Hay, Principal, Flagship Advisory Partners

    James Callinan, Manager, Thistle Initiatives

    Stories/timestamps:

    Intro - (00:01)

    Natwest, HSBC, Lloyds face rules change in regulatory shake-up (04:16)

    Adyen agrees €750m deal for loyalty and incentives platform Talon.One (18:04)

    Revolut to open first physical store in Barcelona (31:27)

    Birbank rolls out sign language video call feature in Azerbaijan (45:02)

    Samir Nasri faces $9m tax bill over Deliveroo orders probe (47:31)

    Links to check out:

    Subscribe to Bitesized (our weekly fintech newsletter):⁠⁠https://11fs.com/emails⁠

    Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to.

    ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

    About Fintech Insider:

    Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services.

    Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space.

    Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance.

    Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you.

    If you enjoyed this episode, don’t forget to subscribe and leave a review!

    Got a question for us? Email ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠!

    Learn more about your ad choices. Visit ⁠⁠⁠⁠⁠⁠⁠megaphone.fm/adchoices
    Learn more about your ad choices. Visit megaphone.fm/adchoices

  • About this episode:

    Latin America is one of the fastest-growing e-commerce markets in the world - but winning there isn’t easy.

    In this episode of Fintech Insider Insights, in partnership with PPRO, Benjamin Ensor is joined by some great guests to explore why APAC merchants are expanding into LATAM, the $100bn cross-border opportunity, and why payments are critical to success.

    We break down the key challenges, local payment methods, and strategies global merchants need to win in LATAM.

    Download PPRO’s Almanac on the APAC-LATAM corridor

    This week's guests:

    Motie Bring - CEO of PPRO 

    Bruno Diniz - Managing Partner at Spiralem

    Links to check out:

    Subscribe to Bitesized (our weekly fintech newsletter):⁠https://11fs.com/emails⁠

    Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to.

    ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf⁠⁠

    About Fintech Insider:

    Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services.

    Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space.

    Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance.

    Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you.

    If you enjoyed this episode, don’t forget to subscribe and leave a review!

    Got a question for us? Email ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠!


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  • About this episode:

    Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

    This week's guests:

    Lesia Kupriienko - Industry Lead, Finance at AppsFlyer

    Maria Harris - Chair, Open Property Data Association

    Plus a voice note from:

    Monique Biady, Head of Commercial at Checkout.com

    Stories/timestamps:

    Intro - (00:01)

    Revolut chases $200 billion valuation ahead of IPO (02:51)

    Visa and TikTok roll out Creator Card (14:41)

    Lloyds cuts waiting times with fully-digital homebuying service (24:37)

    NatWest Group to expand scope of financial education into UK workplaces (37:24)

    Hello Clever partners with Checkout.com for global payments push (44:54)

    Korea police track second thief after crypto leak as first suspect surrenders (48:42)

    Links to check out:

    Subscribe to Bitesized (our weekly fintech newsletter):⁠https://11fs.com/emails

    Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to.

    ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

    About Fintech Insider:

    Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services.

    Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space.

    Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance.

    Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you.

    If you enjoyed this episode, don’t forget to subscribe and leave a review!

    Got a question for us? Email ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠!

    Learn more about your ad choices. Visit ⁠⁠⁠⁠⁠⁠megaphone.fm/adchoices
    Learn more about your ad choices. Visit megaphone.fm/adchoices

  • About this episode:

    What does customer loyalty really mean in financial services - and has it ever been real? In this episode of Fintech Insider Insights, Kate Moody is joined by Rosie Lee, Jas Shah, and Alex Johnson to unpack the shifting nature of loyalty in a world where switching is easier than ever.

    This week's guests:

    Rosie Lee - Senior Customer Strategist at 11:FS

    Jas Shah - Fintech Consultant & Author at Fintech: Under the Hood

    Alex Johnson - Founder at Fintech Takes

    Links to check out:

    Subscribe to Bitesized (our weekly fintech newsletter):https://11fs.com/emails

    Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to.

    ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf⁠

    About Fintech Insider:

    Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services.

    Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space.

    Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance.

    Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you.

    If you enjoyed this episode, don’t forget to subscribe and leave a review!

    Got a question for us? Email ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠!
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