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  • In today's episode, David sits down with Josh Bracket, the System Regulatory Director of Facilities Services at Banner Health.

    Josh shares his unique journey from being an EMT driver to leading regulatory efforts at one of the most innovative healthcare systems in the U.S. He discusses the crucial role of code flexibility and risk assessments in achieving significant cost savings without compromising patient safety and highlights how continuous evaluation and cross-training are vital to effective facilities management.

    Additionally, Josh explores the impact of innovative strategies and a unified approach to patient safety, embodied in Banner Health's commitment to "Sophia," their named model patient. This dedication drives operational efficiency and enhances the quality of care.

    Whether you're in healthcare, facilities management, or simply interested in learning from the best, this episode is packed with insights and practical examples that underscore the importance of proactive and informed facilities management.

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    Joshua Brackett, PE, SASHE, CHFM is the System Regulatory Director of Facilities Operations at Banner Health, offering expertise in health care facilities management, fire protection, and regulatory compliance. With a background in fire protection design and extensive experience in regulatory affairs, he has contributed to national standards committees and co-founded Legacy FM, focusing on empowering facility management teams through education and training programs.



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    The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.



  • In today's episode, David is joined by Mike Smith, Senior Facilities Maintenance Manager at Saddle Creek Logistics Services.

    Mike's journey in maintenance began as an Air Force Mechanic, where he honed his skills keeping crucial equipment operational and efficient. From there, he transitioned into his current role, where he oversees the maintenance operations for Saddle Creek Logistics Services.

    Mike shares the nuances of the facilities management industry, contrasting the dynamics of outsourcing and in-house maintenance. He explains the different strategies he employs to optimize workforce efficiency and achieve significant cost savings, shedding light on the tactical approaches that drive success in this critical aspect of operations.

    Don't miss out on this engaging conversation about real-world facilities management experiences and the insights shared by industry experts like Mike Smith.

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    Mike Smith, Senior Facilities Maintenance Manager at Saddle Creek Logistics Services, is an experienced professional adept at overseeing maintenance operations in manufacturing facilities across Texas. Skilled in Predictive and Reliability maintenance strategies, he ensures cost-effective, timely, and high-quality service delivery. Currently pursuing CMRP certification to further enhance his expertise, Mike is recognized for his exceptional organizational skills, attention to detail, and adept problem-solving abilities.



    Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page

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    The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.



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  • In this episode of Facility Voices, David sits down with Dr. Louis Fletcher, Executive Director for Facilities and Operations at School District 49 in Colorado Springs. Dr. Fletcher, with his extensive background in the Air Force and higher education, provides invaluable insights into the multifaceted role of facilities management in education.

    From dealing with snow delays to tackling deferred maintenance, Dr. Fletcher discusses the challenges and innovations shaping the landscape of facilities management. Learn how his district is leveraging grants and forging partnerships to enhance energy efficiency, modernize security systems, and plan for the future.

    This episode provides a compelling exploration of the behind-the-scenes efforts that keep our schools safe, functional, and ready to inspire the next generation.

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    Dr. Louis L. Fletcher, Executive Director of Facilities and Operations for El Paso County Colorado School District 49, oversees various departments serving 28,000 PK-12 students. Prior roles include CEO for Troy University's Western Region and a 20-year tenure as a United States Air Force officer, culminating in founding the Advanced Space Operations School in Colorado Springs.



    Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page

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    The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.



  • This week David is joined by Melissa Petracca, Facilities Manager, and Jim Campoli, Senior Director of Operations and Services at Matheny Medical and Education Center. Melissa and Jim share their unique journeys into facilities management, detailing the complexities and challenges they face at Matheny, a 101-bed specialty hospital and special needs school in New Jersey.

    Hear how Melissa grew from front desk receptionist to Facilities Manager, confronting the distinctive operational challenges of an aging structure initially intended as a school, and discover how Jim utilizes his over 40 years of experience managing large, complex facilities to ensure his team is meeting the specialized needs of Matheny's medically complex patients.

    Learn about the innovative solutions they employ to manage budget constraints as a nonprofit, the importance of adaptive technologies in enhancing patient freedom, and the critical role of hands-on field experience in effective facilities management.

    Whether you're a seasoned FM professional or new to the field, Melissa and Jim's insights offer valuable lessons on problem-solving, creative budgeting, and maintaining high standards of care in a specialized environment.

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    Melissa Petracca is the Facilities Manager for the Matheny Medical and Educational Center. Melissa has been with Matheny for eight years and is a dedicated operations professional. She has guided the organization through various Joint Commission and Department of Health surveys, as well as assisting in Capital Planning efforts. Melissa enjoys problem solving and enacting processes that result in greater efficiencies so that her direct reports may perform their jobs better.

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    Jim Campoli is the Senior Director of Operations & Services at Matheny Medical and Educational Center. With extensive experience managing up to 9,000,000 square feet of healthcare, education, and research facilities, Jim has overseen both union and non-union teams of 8 to 500 people. He has helped over 50 employees advance to supervisory roles, emphasizing talent, outcomes, and dedication.



    Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page

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    The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.



  • In this episode of Facility Voices we hear from Jeremiah Johnson, COO at Muskego-Norway School District, as he shares his career path from custodian to district leader, offering insights into workforce retention strategies and innovative initiatives.

    Learn about the Muskego-Norway School District, serving around 5,000 students across six schools in southeastern Wisconsin, and their efforts to revitalize trade programs and develop cutting-edge facilities, all aimed at enhancing student learning. Follow Jeremiah's inspiring journey, where leadership and innovation play pivotal roles, showcasing the district's commitment to growth and excellence. Plus, learn how initiatives like "extreme ownership" are fostering positive change and accountability within the district's culture.

    Don't miss this informative episode explaining how dedication and forward-thinking approaches are shaping the future of facilities management and education.

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    Jeremiah has dedicated 21 years to the Muskego-Norway School District, overseeing facilities, capital projects, safety, and HR, while also serving in leadership roles for various associations. He's been recognized with multiple awards, including Wisconsin Facilities Manager of the Year and the Jean B. Tyler Leader of the Future Award, for his impactful contributions to education and safety initiatives.



    Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page

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    The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.



  • Steve Lindas, an Apprenticeship Training Representative for the Florida Department of Education talks about his career – from apprenticing in faux painting to shaping apprenticeship programs for the state in this week’s Facility Voices podcast.

    Steve provides a window into Florida's approach to registered apprenticeship, revealing how these programs provide valuable skills and serve as a ladder for career advancement, challenging perceptions, and paving the way for success in skilled trades.

    Discover the impact of registered apprenticeship programs, how they differ from their non-registered counterparts, and why they're becoming a vital part of workforce development strategies. You won't want to miss out on this exploration of the transformative power of apprenticeship programs and celebrate the dedicated individuals like Steve Lindes who are shaping the future of workforce development in Florida and beyond.


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    Steve Lindas has been with the Dept. of Education as an Apprenticeship Training Representative since July 2008. Prior to his current position, he has held multiple positions working in the Apprenticeship arena since the late 1970’s. He has been a journeyperson working with Registered Apprentices on their On-the-Job training. He has served as a Related Training Instructor (holding a current Orange County Public School Teaching Certificate), an Assistant Director and then a Director of a Registered Apprenticeship program as well as a Registered Pre-Apprenticeship program, all in the State of Florida.



    Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page

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    The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.



  • Scott Mason, Executive Director of Business Development at DNV Healthcare, takes Facility Voices listeners on a compelling journey from his beginnings as an electronics technician in the Navy to his pivotal role in strategic asset management and accreditation within healthcare facilities. Scott shares his wealth of expertise, offering a unique perspective on the intricate task of assessing and managing risk in healthcare facility management.

    Drawing from his extensive experience in life safety, compliance, and risk analysis, he provides a unique perspective on the challenges faced by FM professionals. Scott underscores the vital role these professionals play in ensuring the safety, efficiency, and sustainability of healthcare facilities. FM Management is not just about fixing leaky pipes or replacing light bulbs; it's about safeguarding the well-being of patients and staff alike.

    Whether you're new to the field of facility management or a seasoned veteran, Scott's remarkable journey and vast expertise are certain to inform and inspire you.

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    As a 30+ year professional, Scott Mason recently joined DNV Healthcare as the Executive Director of Business Development.

    Scott’s professional knowledge complements the team’s growing list of multi-disciplined experts including: Accreditation, Certification, Training, Administrative, and Sales professionals. Scott’s background includes sales, sales management, general, service, and operational management, SimplexGrinnell Certified Project Manager Certification, TYCO Six Sigma Green Belt Certification, Certified Kaizen Facilitator, business consulting, life coaching, strategic development, and change management facilitator.

    Poised to impact DNV, Scott will lead, direct, and guide DNV's sales organization in assisting clients in making measurable improvements and patient outcomes.

    Scott holds a Certified Healthcare Operations Professional (CHOP), and Health Care Construction (HCC) certification through the American Hospital Association (AHA) and is a recognized Fellow of the Royal Society of Health Professionals (FRSHP). He has an MA in Organizational Leadership – Organizational Development Consulting Concentration from Regent University and a BSBM in Business from Cornerstone University, Grand Rapids, MI.

    Scott’s approach to life furthers his passion of helping, coaching and mentoring others in his new position at DNV. With his proactive and positive approaches, Scott looks forward to helping and protecting clients as together "We Care, We Dare, We Share"



    Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page

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    The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.



  • In this episode of Facility Voices we hear from industry leader Shane Sullivan, VP of Sales at Nephros, as he shares the critical importance of water quality management in healthcare and beyond.

    Drawing from over 25 years of experience in facilities and maintenance, Shane guides us through his career journey, spanning from biopharmaceutical and university research environments to his current position at Nephros, a medical device company specializing in filtration solutions. He sheds light on prevalent water quality concerns within the industry, such as lead levels, PFAS, and other harmful elements, underscoring the critical role of water filtration, particularly for dialysis patients.

    Shane also talks about the challenges faced in healthcare facilities, dealing with old infrastructure headaches, and how natural disasters can throw a curveball into the mix. Shane provides valuable insights into the multifaceted world of water management, touching on important stuff like ASHRAE guidelines and CDC toolkits that are key for public health.

    If you're keen to pick up some practical tips on boosting safety and resilience in our buildings, this episode is a must listen!

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    Shane received his Bachelors of Science from the University of Southern California and had spent the past 25+ years serving in healthcare, life science and biopharmaceutical environments. In the past twelve years he’s been focused on raising awareness and addressing water quality in dialysis and healthcare in an effort to reduce healthcare associated infections. He’s spent the past four years on the Board or Directors for both the California APIC Coordinating Council and Greater Los Angeles Chapter for the Association for Professionals in Infection Control and looking to serve CSHE.



    Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page

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    The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.



  • In this episode of Facility Voices, Andy Gager, CEO of AMG International Consulting, shares insights from his extensive background, spanning from manufacturing to consulting, and offers a unique perspective on the intersection of operations, maintenance, and facilities management.

    Andy explores and elaborates on the pressing issues facing the industry today, from the impact of technology advancements to the critical importance of effectively managing changes. He also discusses the importance of team dynamics for the long-term success of a facility. Drawing from his wealth of experience, he explores strategies for enhancing efficiency, optimizing processes, and fostering a culture of continuous improvement within facilities management organizations.

    You won't want to miss out on this episode packed with actionable insights and expert perspectives on how you can best optimize your facility operations.

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    Andrew Gager is a seasoned industry expert with over two decades of experience spanning warehousing operations, plant management, and global consulting. He specializes in optimizing operations, maintenance best practices, and materials management across various sectors including manufacturing, oil & gas, and transportation. As CEO of AMG International Consulting, Inc., Andrew focuses on developing and implementing reliability-based solutions within Asset Performance Management systems. Accredited with certifications including CMRP, CPIM, CRL, CSSGB, and CAMA, he holds a BS in Business & Operations Management from the Rochester Institute of Technology. Andrew is also a respected author, speaker, and facilitator, contributing to trade magazines and industry events worldwide while serving on multiple committees including SMRP and iAM.



    Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page

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    The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.



  • In this episode of Facility Voices, Andrew Akard, Vice President of Facilities at Tinker Federal Credit Union, talks about technology in facilities management and shares some of the innovative approaches employed at Tinker.

    Andrew emphasizes the importance of clearly articulating objectives and collaborating with other departments to ensure successful technology integration. He highlights the significance of effective communication with leadership and the need to tailor messages to specific audiences to build confidence in proposed initiatives. He underscores the value of seeking feedback and remaining open to refining proposals based on input from stakeholders.

    Andrew discusses the challenges of managing facilities spread out over a wide geographical area and the strategies his team employs to overcome them, including smart irrigation controllers and EMS systems.

    You won’t want to miss out on this important episode, offering valuable insights and practical strategies for driving innovation in the field!

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    Andrew Akard directs building construction, remodeling, maintenance, janitorial services and lawn care for TFCU’s branches and corporate offices. Akard ensures that the member’s perspective is a driving force behind TFCU’s strategic priorities, business decisions and organizational processes in existing and future TFCU locations. This can be seen in TFCU’s mission of incorporating new technologies at their branches, such as Interactive Teller Machines (ITMs) and electric vehicle charging stations.

    Prior to joining TFCU, Akard served in the US Navy for eight years as an operations intelligence specialist, where he served as a mentor and advisor to the Afghan National Army in Afghanistan from 2010 to 2011. After separating from the military, Akard worked in operations for property management and commercial real estate companies, most recently as the director of operations at Simon Property Group.

    Akard received his bachelor’s degree in political science from Oklahoma Christian University and his master’s of business administration from Loyola University Maryland.





    Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page

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    The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.



  • In this episode of Facility Voices, Michael Wood, Senior Director of Facility Support Services at Parkland Health, shares his extensive expertise garnered over three decades in the industry.

    As the Director of Facility Support Services, Michael orchestrates operations across a vast 7-million-square-foot campus, navigating the day-to-day challenges inherent in sustaining essential systems at one of the busiest healthcare facilities in the United States. He also calls attention to the pivotal role of effective communication, fostering transparent relationships with leadership, and crafting persuasive business proposals to drive facility initiatives forward.

    Michael highlights the importance of thoroughly understanding your business and the potential impacts of facilities, distinguishing between scheduled and emergency "down" times, and conducting thorough risk assessments. Additionally, he emphasizes tailoring communication to fit the preferences of leadership, breaking down facility management jargon into understandable terms and ensuring clear expectations on presentation style and report frequency.

    Overall, Michael advocates for transparency, urging facility managers to request only what's truly necessary while maintaining a keen eye on financials to bolster credibility. He stresses the significance of taking ownership of mistakes and conducting regular walkthroughs to intimately acquaint oneself with the facilities.

    You won’t want to miss out on this episode and Michael's best practices when it comes to communicating your facilities’ and team’s needs with upper management.

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    Mr. Wood serves as the Sr. Director, Facilities Support Services for Parkland Health. He is responsible for Engineering Service, Clinical Engineering, Sustainability, Environment of Care and Life Safety Compliance. In this role, he has direct oversight of 7.2 million square feet of occupied space including the acute care hospital, ambulatory surgery center and several outpatient facilities throughout Dallas County. In addition, he served as a bridge between the operations team and the Parkland Hospital design team to ensure operational input in an excellent design, build, and transition for the New Parkland campus replacement project.

    Prior to joining the Parkland, Mr. Wood served as the Director of Engineering for University of Oklahoma (OU) Medical Center and served as a Director Consultant for various other health systems across the nation. Mr. Wood has extensive regulatory and facility operational management experience and has worked in a variety healthcare settings for the past thirty years.

    Mr. Wood is a Certified Healthcare Facility Manager (CHFM), Certified Healthcare Safety Professional (CHSP) and Certified Healthcare Emergency Professional (CHEP).





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    The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.



  • In this episode of Facility Voices, Raymond Perrier, Training and Business Development at Prime Power Services, joins David to discuss the power of cross-training within organizations. Raymond, a seasoned expert in facility operations, shares firsthand experiences of implementing cross-training initiatives, highlighting how he bridges the gap between departments and cultivates a culture of collaboration. From technicians gaining insight into sales processes to employees pursuing external training opportunities, Raymond talks about how investing in continuous learning enhance employee skills and organizational efficiency.

    Raymond also reveals how cross-training initiatives empower individual employees and fortifies the fabric of your organization, leading to improved communication, customer satisfaction, and streamlined operations.

    Don't miss out on these exclusive insights shared by industry expert Raymond Perrier to enhance your facility management strategies.

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    Raymond Perrier has 12 years of higher education and learning development experience. In his current role as Business and Training Developer at Prime Power Services, he works closely with customers to analyze their training needs and develops training solutions to help them overcome challenges related to skill gaps in their company. He is an expert in adult learning, online learning design, and training program management. His training team won the Apex Award for excellent training in 2023 and 2024, and he is always looking for new ways to leverage technologies, techniques, and methods for delivering excellent training.



    Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page

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    The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.



  • In this episode Carolyn McGary, National Director of FM Pipeline, and Jim Zirbel, Chairman at FM Pipeline, discuss the role of development programs in the facility management industry. Carolyn shares her passion for mentoring the next generation, and Jim brings his entrepreneurial spirit to the conversation, discussing his work in the built environment technology space.

    Their discussion explores the importance of engaging and empowering young people, with Carolyn and Jim sharing insights from their experiences working with students and educators at organizations like FM Pipeline and SkillsUSA Facilathon. They discuss the need for hands-on learning and real-world examples to attract young talent to the industry and address the skills gap.

    They invite listeners to get involved in volunteering and judging at Facilathon competitions, providing an opportunity to connect with talented young adults and shape the future of facility management. This episode is sure to inspire you to get involved and help support tomorrow’s facilities professionals.



    Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page

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    The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.



  • In this episode of Facility Voices Lindsey Brackett, Chief Empowerment Officer at Legacy FM, shares her inspiring journey and expert advice on training a facilities team.

    Lindsey recounts her journey from structural engineering to founder of Legacy FM, a company focused on preserving institutional knowledge in the face of an aging workforce crisis. Through Legacy FM, Lindsey empowers the next generation by capturing and sharing legacy knowledge through custom training programs.

    Lindsey provides valuable insights into the gaps in the industry, from technical proficiency to sustainability practices and leadership development. She emphasizes the importance of addressing these gaps through objective assessment and tailored training programs, highlighting the importance of overcoming resistance and fostering a culture of continuous improvement when implementing change within organizations.

    Don't miss out on this enlightening conversation with Lindsey Brackett and insights that promise to shape the future of facilities management training.

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    Lindsey Brackett is the Chief Empowerment Officer of Legacy FM, LLC, keynote speaker, and an influential figure in the healthcare facilities management industry. Her credentials include Certified Healthcare Constructor, Certified Healthcare Facility Manager, Certified Health Care Physical Environment Worker, and SASHE. Since 2010, she has been providing solutions, including staff assessments and training, to facilities management teams. Lindsey has led the development and management of over 150 educational resources and currently serves on the ASHE Advisory Board, is a liaison to the ASHE Sustainability Task Force, is the President of the Women in Healthcare – Phoenix Chapter, and has authored numerous articles and white papers for the health care facilities management industry. She is a former ASHE faculty for various educational programs, a content contributor to ASHE's YouTube channel, and a contributing author for ASHE's Sustainability Guide, published in 2021.



    Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page

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    The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.



  • In this episode of Facility Voices Lisa Trayter, Director of Facilities and Transportation at Yough School District, communicates her wealth of knowledge accumulated over years of experience managing facilities and transportation. Discover how Lisa climbed the ladder from an administrative assistant to her current role overseeing five school buildings.

    Lisa shares her leadership perspective, emphasizing the importance of nurturing individual superpowers and personalities within her team. With a goal of “getting to 9” Lisa shares how a collaborative mindset can empower your team by allowing them the flexibility to find the best way to achieve “9” each day. Learn about her three E's mantra—Educate, Empower, and Enrich—and how these values guide her approach to continuous improvement and employee retention.

    Lisa also passes on strategies for working effectively with unions and vendors, reiterating her “you and me vs. the problem” approach. She emphasizes being selective during your vendor selection process, making sure you both have transparent shared expectations around communication and service, and an ongoing open dialogue to address issues as they arise.

    This episode is a must listen for all those looking for new ways to approach facility leadership. Lisa truly brings an effective approach to what it means to be a leader, reframing failure as learning opportunities and providing tangible advice for other managers in the field.

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    Lisa Trayter is a dedicated leader with over 12 years of experience in the Yough School District. She oversees facilities management and transportation services for 2000 students while fostering a culture of trust and connection. Lisa actively engages in professional associations such as the Pennsylvania Association of School Business Officials (PASBO), the Western Pennsylvania Facilities Directors Association (where she serves as an officer), and the Keystone Chapter of APPA to expand her knowledge and expertise. She holds a ProFM credential, embodying her commitment to growth. Guided by the Four Agreements, she values integrity, resilience, and continuous improvement. Lisa's dedication to excellence and community inspires positive change and enriches the lives of those she serves.



    Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page

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    The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.



  • Join Shalita Myrick, Principal Facilities Project Manager at the University of Texas MD Anderson Cancer Center, in this episode of Facility Voices as we traverse unconventional facility career paths, what it’s like working in healthcare facilities, and the power of mentorship.

    Shalita shares her facilities management trajectory, starting from a background in political science and B2B sales, and discusses how her experiences working with impactful women in the public policy sector ultimately led her to her current role at MD Anderson. She also examines the dynamic nature of her role, from design reviews to managing existing infrastructure, ensuring safety, and planning for the future. Additionally, Shalita emphasizes her facility’s leadership role as a comprehensive cancer center with a strong focus on mission-driven facilities management.

    Shalita and David also discuss the industry's continued evolution, and the importance of mentorship and continuous learning in navigating the FM landscape.

    You won’t want to miss this insightful conversation that highlights the significance of facilities management to various industries and the exciting opportunities that emerging technologies present for growth and innovation.

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    Shalita Myrick is a growth mindset professional with experience in telecommunications/data infrastructure, sales, healthcare, and facilities management. She draws on these experiences to drive efficiency as the Principal Facilities Project Manager for Engineering and Building Systems Management at MD Anderson Cancer Center.

    Before MD Anderson, Shalita led Facilities Operations projects at Texas Children’s Hospital, UT Southwestern Medical Center, and Kaiser Permanente. While Shalita holds a B.A. in Political Science from Spelman College, she became a pioneer in FM by being the first graduate to earn a Master of Science in Facility Management from the University of Texas San Antonio. The master’s program, developed to provide formal facility management education by subject matter expert faculty, aims to give back to the next generation of facilities leaders. Shalita continues in the spirit of these efforts by serving as the Young Professionals Chair for IFMA – Academic Facilities Council.



    Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page

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    The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.



  • Santiago Chambers brings over 30 years of seasoned expertise from his naval service to his current role as Director of Plant Operations at Los Alamitos Medical Center. In this installment of Facility Voices, he reflects on his extensive experience spanning both healthcare facilities and the United States Navy.

    Santiago takes us through his journey from the military to facilities management, highlighting the value of teamwork and a positive mindset. Additionally, he delves into strategies for addressing staff retention and succession planning, especially in light of retirements. Santiago's successful approach involves developing talent from within, cross-training team members, and identifying hidden potential in ancillary departments.

    David and Santiago also analyze the hurdles faced by facilities management during the pandemic, including the struggle to maintain aging systems with limited resources. From the impact on power and HVAC systems to the broader issue of funding urgent repairs, Santiago sheds light on the daily battles facilities managers face.

    This engaging conversation goes beyond the surface, offering practical insights and inspiration for facilities managers navigating the complexities of their roles in today's ever-evolving landscape.

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    Santiago D. Chambers, Sr., BS., CHSP, CHEP is the Director of Plant Operations for Los Alamitos Medical Center, a part of Tenet Healthcare. Prior to this, Santiago worked for Fountain Valley Regional Hospital for 4 years, Providence Little Company of Mary Torrance and San Pedro Medical Centers as the South Bay Manager of Safety, Security, Parking and Disaster for 2 years and Children’s Hospital of Los Angeles for 10 years as the Director of Support Services and Hospital Safety Officer.

    Santiago is a Certified Healthcare Safety Professional and Certified Healthcare Emergency Professional with many other professional licenses and certifications related to safety, security, hazmat, emergency preparedness and fire and life safety. Santiago has a BS in Health and Human Services from the University of Arizona Global Campus and currently enrolled in the master's in healthcare administration Program. Santiago served 2018-2020 as the Los Angeles Chapter President of the California Society for Healthcare Engineering (CSHE) and previously served as the Secretary, Treasurer and Vice President of the Orange County Chapter of CSHE. Santiago has been a member of CSHE since 2005. Santiago served in the US Navy and has been married for 28 years with two daughters in college and a son in the US Marines.





    Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page

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    The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.



  • In this episode of Facility Voices, Andrew Sileo, Davidson's town Arborist, shares his journey in the dynamic world of urban forestry. Andrew's passion for trees began in high school with the FFA program, leading him to become a certified arborist with over 6 years of experience.

    In his current role, Andrew oversees all of Davidson’s public vegetation, spanning many facility campuses and emphasizing the vital role trees play in our communities. Discover how Davidson's "Tree City USA" certification reflects the city’s deep commitment to urban forest conservation, boasting a remarkable 60% canopy coverage.

    Andrew also unveils the cutting-edge tools and technology arborists use daily, from handheld microscopes to GIS mapping. Explore the challenges and rewards of Andrew's role, including mitigating storm damage and fostering community education on tree conservation.

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    My name is Andrew Sileo and I am a Lorax. Being a Certified Arborist means I take care of and speak for trees in all ways that matter. I went to the University of Mount Olive where I got my degree in Agriculture Productions. As mentioned I am a Certified Arborist, and a Certified Plant Professional. My goal as an Arborist is to help educate the public on tree benefits and what trees have done and continue to do to help people, in hopes people will in turn, plant more trees and help create healthier, more diverse and more sustainable urban forests.



    Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page

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    The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.



  • In this episode of Facility Voices, David welcomes Diana Ferrer-Schwartz, Chief Administrative Officer at the New York City Department of Education Division of School Facilities. Diana, with her extensive background in facilities management and administration across the education sector, brings a wealth of experience and expertise to the discussion as she explores the challenges and initiatives shaping the facilities landscape in one of the world's largest school systems.



    From juggling a whopping 1400 school buildings to dealing with labor shortages and sustainability, Diana shares what it takes to run educational facilities smoothly. Learn how NYC Public Schools are leading the charge in education with cool apprenticeship programs, career paths, and eco-friendly initiatives.



    Gain behind-the-scenes insights into how education facilities management is evolving in today's fast-paced world from one of the industry’s best. Whether you're a seasoned FM pro, an up-and-coming leader, or just curious about what goes on in schools, this episode has loads of juicy info to satisfy your curiosity.

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    As the Chief Administrative Officer for the Division of School Facilities, Mrs. Ferrer-Schwartz reports directly to the CEO, John Shea. She oversees a varied portfolio and is responsible for the planning, structure, efficiency, and expertise in directing all agency administrative functions as well as cross-functional project work across all departments with a focus on human capital, contract administration, finance and labor relations work streams. This includes a policy role in creating or adjusting oriented strategies in managing human capital, employee relations, and contract management. Develops and improves internal systems and processes efficiencies, ensuring that all internal organizational policies and procedures are aligned with diversity and inclusion while also building and leveraging relationships with various external stakeholders.

    Diana is familiar with the DOE in that she has held positions of increasing responsibilities, including Office of Equal Opportunity Senior Investigator, Senior Impartial Hearing Litigator for the Impartial Hearing-Special Education Office, Deputy Director in the Office of School Health, Interim Director of Policy and Compliance in the Office of School Health, and Director of Permits and Compliance, DSF. Before working at DSF, Diana worked at the Kings County District Attorney’s Office. Diana is a graduate of Pace University and is admitted to practice law in New York and New Jersey.



    Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page

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    The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.



  • In this engaging episode of Facility Voices, David is joined by Kristian Gonzales, Sales Manager for Zona FACTA. With a Navy background and specialized expertise in security operations, Kristian offers invaluable insights into developing security plans for Facilities Managers.

    Kristian and David discuss all sorts of facility management topics, from hashing out security plans and sizing up threats to tackling cybersecurity, compliance, and training. Through candid conversations and practical advice, Kristian shares knowledge and strategies essential for navigating the complexities of security planning effectively.



    Whether you're a seasoned facility manager, an industry professional, or simply curious about the field, this episode delivers valuable insights and actionable tips to elevate your understanding and approach to security planning.


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    Kristian Gonzalez, a seasoned professional with 9 years of experience in the Navy, was born in Puerto Rico and raised in Colorado. In his current role at Zona Facta, Kristian thrives in sales, fueled by a passion for human interaction and an 'old school' love for communication and connection. As a father to three beautiful children, who are his daily motivation, Kristian brings a unique blend of personal and professional insights to his work. To him, security is not just a profession; it's a commitment to safeguarding the peace and well-being of others, reflecting a profound understanding of its impact on people's lives.




    Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page

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    The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.