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Healthcare is evolving beyond traditional models of treatment and into a future centred on prevention, digital engagement and connected care.
In this episode of Enterprise Tech Talk, Saumitra Kalikar is joined by Matt Young, Lead Enterprise Architect at Medibank, to discuss the forces reshaping healthcare across Australia and globally.
The conversation explores how healthcare organisations are responding to workforce shortages, ageing populations and rising costs through technology-enabled care models. Matt shares insights into preventative healthcare, wearable technologies, AI adoption, interoperability, virtual care, Hospital-in-the-Home programs and the future of digital health.
Key topics include:
• Preventative healthcare and wellbeing
• Consumer-driven healthcare experiences
• AI and healthcare automation
• Clinical and non-clinical AI use cases
• Data interoperability and FHIR standards
• My Health Record and Australian digital health initiatives
• Virtual care and Hospital-in-the-Home
• Emerging healthcare technology trends
• Precision medicine and the future of healthcareFor more Enterprise Tech Talk episodes, articles and technology insights, visit:
https://www.enterprisetechtalk.com
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🎧 The Agentic Enterprise: Scaling AI, Controlling Costs and Redesigning Work
What happens when AI moves beyond generating content and begins making decisions, coordinating workflows and executing work autonomously?
In this episode of Enterprise Tech Talk, Saumitra Kalikar speaks with Amit Mudgal, Founder and CEO of Clear Ways AI, about the realities of industrialising Agentic AI within the enterprise.
Together they explore:
• The evolution from Generative AI to Agentic AI
• Productionising agentic systems at scale
• Context management, memory and orchestration patterns
• Harness Engineering and why it may become the new competitive advantage
• AI bill shock, token economics and AI FinOps
• Governance and risk management for autonomous systems
• Workforce transformation and emerging operating models
• What the Agentic Enterprise could look like over the next few years⏱ Chapters
00:00 Introduction
01:00 Amit Mudgal's AI Journey and Clear Ways AI
03:20 Enterprise AI Maturity Today
06:20 Early Agentic AI Use Cases
08:15 Moving from Pilots to Production
10:40 Engineering Foundations for Agentic AI
15:25 Context, Memory and Enterprise Knowledge
20:15 Markdown vs HTML for Agent Context
24:50 Harness Engineering and Model Commoditisation
28:30 Measuring ROI and AI Bill Shock
34:45 Governance, Risk and Control
38:10 Workforce Impact and Job Transformation
42:45 AI, Operating Models and New Roles
45:30 Future of the Agentic Enterprise
51:55 Closing RemarksExplore more Enterprise Tech Talk content, expert articles and technology insights:
https://www.enterprisetechtalk.com
#EnterpriseAI #AgenticAI #TechnologyLeadership #EnterpriseArchitecture
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Saknas det avsnitt?
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Enterprise AI is rapidly evolving from copilots and assistants toward autonomous AI agents capable of reasoning, collaborating, and making decisions.
But how do organisations govern systems that are no longer entirely predictable?
In this episode of Enterprise Tech Talk, Saumitra Kalikar speaks with Jesper Lowgren about the emerging discipline of Agentic Governance.
The discussion covers:
• Agentic systems and maturity evolution
• Governance challenges in multi-agent ecosystems
• Runtime governance and emergent behaviour
• Context management and agentic middleware
• Policy engines, semantics, and provenance
• Accountability and operating models
• Building trust in autonomous AI systemsA strategic conversation for enterprise technology leaders navigating the future of AI-driven organisations.
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Enterprise Architecture is entering a new era.In this episode of Enterprise Tech Talk, Saumitra Kalikar speaks with Gautam Nadkarni (Chief Technologist & Head of Tech Advisory & Architecture Services at Wipro) about how agentic systems are reshaping the fundamentals of enterprise architecture.From deterministic systems to autonomous decision-making ecosystems, this conversation explores what it really means to architect in the age of AI.If you are a CIO, architect, or technology leader navigating AI adoption, this episode will challenge how you think about systems, governance, and the future of enterprise design.
#EnterpriseArchitecture #AgenticAI #AIStrategy #ITPodcast #TechnologyPodcast #ITStrategy
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In this episode of Enterprise Tech Talk, Saumitra Kalikar speaks with Surit Sethi about building and managing a modern data function.
Despite significant investment in data over the past decade, many organisations continue to struggle to translate data into meaningful business outcomes. This conversation explores why that gap persists and what needs to fundamentally change.
The discussion covers the evolving expectations from CIOs, CDOs, and boards, the dual role of data as both an asset and a liability, and the importance of clear ownership and embedded governance.
Surit also shares insights on operating model evolution, funding approaches, organisational data literacy, and the realities of scaling AI in enterprise environments.
This episode is particularly relevant for senior leaders looking to strengthen their organisation’s approach to data, risk, and decision-making.
#DataStrategy #CIO #CDO #DataGovernance #AI #EnterpriseArchitecture #EnterpriseTechTalk
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Enterprise Service Management is redefining how organisations deliver internal services.
In this episode of Enterprise Tech Talk, Saumitra Kalikar speaks with Rakesh Kumar about the shift from IT Service Management to a unified enterprise-wide service model.
They discuss:
How ESM breaks down silos across IT, HR and financeThe strategic value of unified service dataReal business benefits including productivity and cost optimisationChallenges in adoption and organisational changeHow AI will shape the future of enterprise service managementA must-listen for CIOs, Operations Leads, enterprise architects, and digital transformation leaders.
#ITSM #ESM #EnterpriseServiceManagement #ITStrategy #ITPodcast #TechnologyPodcast #ITIL
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Marketing technology has expanded into a complex ecosystem of platforms spanning customer data, automation, analytics, personalisation and AI.
But while organisations continue to invest heavily in MarTech stacks, many still struggle to translate these investments into measurable business outcomes.
In this episode of Enterprise Tech Talk, host Saumitra Kalikar speaks with Jon Goh, Head of MarTech at Medibank, about the evolving role of MarTech Operations.
They discuss:
why MarTech success is often a leadership challenge rather than a technology problem
how organisations can manage tool sprawl and stack complexity
the role of operating models and culture in MarTech success
how AI is reshaping marketing technology ecosystems
practical advice for leaders managing MarTech transformation
This episode offers valuable insights for leaders navigating the intersection of marketing, data and enterprise technology.
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Data governance is back — but not for the reasons you might think.
In this episode, Saumitra Kalikar speaks with Nicola Askham, global data governance advisor and author of Effective Data Governance.
Together they unpack:
• Why AI is reshaping governance priorities
• The risks of scaling AI without data foundations
• Federated operating models and evolving ownership roles
• AI governance vs data governance alignment
• How to measure real business value from governanceThis is a practical, executive-level conversation for leaders serious about AI, risk management, and sustainable digital transformation.
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AI is becoming critical infrastructure. But under whose control does it operate?
In this episode of Enterprise Tech Talk, Saumitra Kalikar examines AI Sovereignty — the strategic imperative for Australia to ensure that AI systems operating across healthcare, finance, defence, and public services remain aligned with Australian law, governance, and national interests.
You’ll learn:
What Sovereign AI really means (beyond data location)
Why geopolitical concentration risk matters
Where sovereignty becomes non-negotiable
What boards and CIOs should prioritise now
Why “sovereign inferencing” may be the practical path forward
This episode is essential listening for CIOs, Chief Architects, board directors, policymakers, and technology leaders navigating AI adoption in regulated and high-impact environments.
Follow Enterprise Tech Talk for practical, strategic conversations at the intersection of AI, governance, and enterprise architecture.
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As Australia heads into 2026, digital sovereignty is no longer just a policy or compliance discussion. It is becoming a core enterprise resilience issue.In this episode of @EnterpriseTechTalk , host Saumitra Kalikar unpacks what digital sovereignty really means for Australian enterprises, cutting through common misconceptions around data residency and explaining where sovereignty expectations are explicit, implicit, and increasingly unavoidable.This episode covers:- Why digital supply chains are no longer insulated from geopolitics- The difference between data residency and true digital sovereignty- The three layers of sovereignty: legal, operational, and technical control- What Australian law does — and does not — mandate- How sovereignty becomes enforceable in critical infrastructure, financial services, and government supply chains- Why Indigenous Data Sovereignty is a uniquely Australian governance consideration- The architectural patterns enterprises are using to balance innovation with control- Why organisations are shifting from “cloud first” to “cloud smart”- A practical roadmap for CIOs and enterprise leaders to strengthen sovereignty and resilienceRather than treating sovereignty as ideology or localisation, this conversation frames it as a strategic capability, grounded in legal reality, architectural discipline, and operational control.If you’re a CIO, Chief Architect, enterprise leader, or technology decision-maker, this episode will help you understand how sovereignty expectations are shaping enterprise architecture decisions across Australia — and what to do about it.👍 If you found this episode useful, follow or subscribe to @EnterpriseTechTalk for more conversations on the big forces shaping enterprise technology.
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In this episode, host Saumitra Kalikar is joined by David Luchi, Head of Information Security at Flybuys, for a deep, practical conversation on how AI is being weaponised by global actors and what this means for modern enterprises. Together, they explore why organisations are no longer bystanders in geopolitical and cyber conflict, but increasingly the battlefield itself.
In this episode, we cover:
What “weaponisation of AI” really means, beyond autonomous weapons and hypeHow AI is transforming cyberattacks, social engineering, and disinformationWhy enterprises are becoming proxy targets in global and economic conflictThe growing risks to identity, trust, and executive credibilityWhere organisations are most exposed: data, AI models, platforms, and supply chainsWhy traditional security and governance models are struggling to keep upWhat CISOs, CIOs, architects, and boards must do to prepare for a hostile AI environment -
In this episode of Enterprise Tech Talk, host Saumitra Kalikar is joined by Hareesh Karra, Senior Enterprise Architect, to explore what customer-centric enterprise architecture really means — and why so many organisations struggle to achieve it despite years of investment. In this conversation, we cover:
Why most organisations think they are customer-centric — and why their architecture tells a different storyThe shift enterprise architects must make from technology standards to customer outcomesHow customer journeys and value streams turn capability models into actionable investment decisionsThe role of customer data platforms and API-led architectures in enabling omnichannel experiencesMoving beyond NPS: the metrics that actually reflect customer effort, trust, and resolutionHow AI and agent-based automation can improve customer experience and frontline productivity -
In this episode, Saumitra Kalikar speaks with Daisy Wong, Head of Security Culture and Awareness at Medibank, about what it really takes to cultivate security culture across an enterprise. They explore why cybersecurity is as much a people and culture challenge as it is a technical one, how organisations can move beyond checkbox training to meaningful behavior change, and why executive leadership, psychological safety, and risk-aligned awareness programs are critical to building a more resilient organisation.
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In the latest Enterprise Tech Talk episode, Saumitra Kalikar unpacks the strategic agenda confronting Australian CIOs for 2026 to manage key headwinds around inflation, talent shortfall and new regulations.
The episodes discusses four strategic imperatives for CIOs and technology leaders for 2026:
🤖 Industrialising Agentic AI: Moving beyond pilots to measurable business outcomes
☁️ Architecting for Sovereignty & Resilience: To manage geopolitical risk and regulatory pressure
🛡️ Cyber Defense Models : Shifting from reactive security to Zero Trust, autonomous, AI-driven protection
📜 Strengthening Governance & Compliance: Ahead of immovable 2026 regulatory deadlines -
Enterprise Automation is no longer about scripting tasks or bolting on bots. It’s evolving into a strategic capability — powered by AI — that promises to improve customer experience, operational resilience, compliance, and even the way organisations design work.In this episode, Richard Davies shares some key insights on current state of Enterprise Automation and emerging trends. Richard is the Director, Strategic Customers (APAC) at OutSystems. He is passionate about connecting business vision with technology reality: aligning people, process, and platform to deliver meaningful outcomes. Watch this explore to understand what’s changing in Enterprise Automation, what’s the hype vs reality, what delivers real value, and what leaders need to do now to stay ahead.
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In this episode, we dive deep into the strategic considerations for AI investment in modern enterprises. As organisations rapidly embrace AI solutions, many still struggle to justify ROI, avoid duplication, and build AI systems that meaningfully advance business outcomes.Our guest today, Apurv Baviskar — Strategic Technology Leader for Data & AI, and I discuss practical insights on how enterprises can build the right foundations for long-term AI success.We explore:🔥 Why a clear AI strategy and business alignment is essential🔥 The importance of ethical and responsible AI in regulated industries🔥 The evolving need for AI governance across data, models, and security🔥 Technology backbone for a scalable AI adoption🔥 Workforce readiness: reskilling, new roles & AI fluency🔥 The rise of Agentic AI and how multi-agent orchestration will transform operations🔥 Predictions for the next 2–3 years — including every employee having their own AI “copilot”If you're a senior leader, architect, or decision-maker shaping your organisation’s AI roadmap, this conversation will help you understand what it truly takes to scale AI responsibly, efficiently, and strategically.If you want to connect with Apurv, his LinkedIN profile is: https://www.linkedin.com/in/apurv-baviskar-a8151711/👉 Don’t forget to like, subscribe, and share for more enterprise tech insights.#AI #EnterpriseAI #AIInvestment #TechStrategy #AIGovernance #AIArchitecture
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Today’s business landscape is defined not just by speed, but by radical, systemic volatility. For senior leaders, the principal risk is the fusion of economic uncertainty, geopolitical instability, and technological disruption. These threats are deeply interconnected, and they demand an integrated, rapid response that traditional organizational structures and rigid, monolithic technology architectures simply cannot deliver. The new architectural mandate is transition to a composable business model. In this episode, I discuss adopting modern architecture practices to transition to composable business. I attempt to explain this paradigm, its building blocks, key benefits and the shifts required to transition to a composable business.
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Safe & Scalable AI Adoption for the Enterprise — From GenAI to Agentic AutonomyEnterprises have moved beyond the novelty of Generative AI — but the real challenge now begins: how do you scale AI safely, responsibly, and with measurable ROI?In this episode of Enterprise Tech Talk, we unpack the strategic, architectural, and governance mandates required to transition from GenAI pilots to trusted, autonomous Agentic AI systems.You’ll learn:🔥 Why AI investment is skyrocketing but ROI isn’t🔥 The GenAI value paradox and why prototypes rarely scale🔥 What Agentic AI really is — and how autonomous agents change the operating model🔥 How hybrid human–machine teams will redefine productivity🔥 A practical 3-tier funding framework for AI transformation🔥 How to measure both hard and soft ROI for AI initiatives🔥 Why your data backbone (streaming, vectors, knowledge graphs) determines AI success🔥 New cybersecurity and governance requirements for autonomous decision-making🔥 The rise of the ‘Agent Orchestrator’ role and workforce transformation🔥 Three non-negotiable mandates every senior leader must act on nowThis episode provides a boardroom-ready roadmap for CIOs, CTOs, Chief Architects, and digital leaders looking to adopt AI at scale — safely, responsibly, and with clear business value.The future of AI isn’t about what machines can do.It’s about what your enterprise is willing to trust them to do.
