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Imagine you can not only listen to your employees, but you can actually understand them. Imagine that you not only understand their sentiment, but you can get insights on a deeper more emotional level? Imagine you don't only rely on your annual engagement survey but have a system that helps you listen and truly understand your employees in a 360 degree fashion.
And now let me tell you that this is not just in your imagination but there are Start-Ups that are working on it with the help of scrapping multiple sources of information and using AI to listen on a more deeper level. Isn't that great?
I had the opportunity to speak with another Start-Up founder: Theo Davey from WebXB. Theo and I met on LinkedIn and I quickly saw the potential of his idea and was intrigued. It took us a while to get together for this recording, but I am excited that we finally managed. Theo's idea and service looks at Experience from a few different angles as we will explore during our conversation. First and foremost, he looks at better understanding how employees feel, how Experiences are landing within a firm. And such an understanding is key to further improve your Experience, so needs to be at the foundation of any Experience Strategy. But also the way how Theo thinks about getting to this knowledge is about experience as one of his tools is an AI supported voice assistant that is capable of doing live, partially unscripted employee surveys or interviews to really engage and understand what your employees say, mean and feel. This is truly exciting, but of course also a bit scary when you think about it. But nonetheless this is a true glimpse of how the future of Experience understanding could look like.
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Adoption rates of 90%, localized implementations with global standardized processes and technology - and a desire from the HR leadership to do more. If these are your messages at the end of an HR Transformation you can call it a win for sure.
However, of course this is difficult to achieve and doesn't come by itself but only through rigorous CI on the way to a transformed HR organization and strong leadership. Wouldn't we all like to be there and have achieved that? Well, we can if we learn the best practices from our peers and adapt them for our journey.
Welcome to another Employee Experience Labs podcast from the Munich Podcast studio. Employee Experience Labs Podcasts are about HR Tech, Employee Experience, Shared Service and other interesting topics around HR at the workplace.We have started a new season that we call "from the workbook of an HR Leader" where I am talking to experienced colleagues in our field about their daily working day and what and how they are going about the various challenges they have to face each day.
I am a tireless believer that we can all be better if we learn from each other, but there are not many opportunities to actually do that - yes, there are conferences, but how often can you attend one in a year? yes, there are peer-to-peer connections, but how many do you manage to keep running?
I am a firm believer that we can all do a better job if we learn from each other and so I have invited seasoned HR experts from various fields and companies to tell us about their workday and how they go about the challenges of today.
Today, in the first episode of the season I am talking to Johnny Vega - head of HR Transformation at Reckitt. Johnny and I go way back and have also managed one transformation jointly some ten years back. In our conversation I wanted to understand from Johnny how they managed to bring the transformation at Reckitt to such a big success, but also which challenges he faced and how he solved them.
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Saknas det avsnitt?
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Have you ever wondered what Nuclear Science has to do with Venture Capitalism? - and no, I am not talking about Amazon or Microsoft investing in nuclear power plants to have sufficient electricity to power their Gen AI models. That is though probably also worth a conversation - but not today.
Or would you have expected the fact that the Higgs-Boson discovery happened at CERN in Switzerland led to the Uber surge pricing algorithm? And not only that.
If you want to hear more, please join me in talking to Kevin Novak, founder of Rackhouse.vc talking about the VC universe, AI start-ups, and how AI will impact the decade to come.
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Imagine the year 1996, the internet exists, but only for researchers and geeks. Dot com wasn't known to anyone and Sam Altman just turned 11. Amazon doesn't exist and neither does Google. Microsoft is a well established company, mostly known and successful because of Windows 95. At the same time a mathematics student writes his thesis about Neural Networks. You think this was early? The beginning of AI - well, not really. It was already the 2nd phase of the AI evolution. AI is much older than most of us know and think - and that also means it is much more established today than we might think.
I had the pleasure to talk to Wolfgang Hauner, an experienced Technology & AI expert. Wolfgang is a long standing AI veteran & enthusiast. He has already in the 90ies researched about AI and wrote his diploma thesis about AI and data. Talking to someone that is already that long in this business is rare and a first for me in this podcast series. Wolfgang and I are diving of course deep into AI and Gen Ai today, but also go back to the infancy states - and why this matters. But this is not where we stop - Wolfgang has for a long time lived the enterprise life in big global companies but recently switched to the start-up life. Why he did this, what he has learned - but also, what recommendations he has for both, small start-ups and big enterprise to better collaborate and benefit from one another is an interesting theme we will explore. I hope you enjoy our conversation as much as I did. Let's get going with Wolfgang from Link Intelligence.
Music by Bensound
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What does Windows 95 have to do with AI? Why is there a direct line from company-mail paper envelopes to AI? And how does this lead to a brilliant start-up idea that potentially we should not have shared in this podcast to build it ourselves first?
In this episode of the Employee Experience Labs podcast from the Munich Podcast studio I am talking to Jay Clem about AI, Gen AI, and how to think about it best for HR.
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Why is it important for innovation and technology to know how many cups of coffee you had today? And why do grown companies but also start-ups fail on successfully turning ideas into value-generating innovations? In another Employee Experience Labs podcast episode I had the honor to talk to Chris, an expert in business and experience innovation who is currently leading CEO Co-Innovation Projects at Microsoft, but formerly being in many different roles in the start-up and innovation universe where he learned a lot about what it takes and where innovation goes wrong and helped turning ideas into successful innovations. We talked about what capabilities are required and are often forgotten in the process, for example how important networking is. Listen to our conversation to learn more and what all of this has to do with how many cups of coffee you had today?Music by BensoundImage by DC Studio from Freepik
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In this episode of our Start-up & AI season I had the pleasure to talk to Martijn from DataCamp. DataCamp is not really a start-up anymore with 10 years of being in business, but it has kept itself agile and innovative. Its purpose of democratising Data & AI was intriguing to me to invite Martijn Theuwissen, a Co-founder for a conversation. We will talk a lot about the data and AI as you can imagine - with a big focus on how anyone can be enabled to utilise both easily at work.
And if you want to learn more, visit www.datacamp.com
Music by Bensound.
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How good and ready for actual use is #GenAI today? and what are the pitfalls and watch-outs from an #Employee workflow perspective you need to take into consideration. I talked about this and much more with Allan Sabol from #ServiceNow in my recent podcast episode. If you want to find out more about this - as well as what "the dirty little secret of HR" is, go and listen for yourself.
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How can you rethink Employee Listening to be about more than just #Engagement or #EmployeeSatisfaction? And how can you truly get all of the voices of your company heard? Steven Frost from #Workbuzz has founded his company to do exactly that and more. Listen to our exciting conversation around Employee Engagement, Employee Listening and why the whole C-Suite will be keen to understand more about #Workbuzz.
Music by Bensound
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Recently, we completed our predictions episodes and Jeff was one of the viewers. When we met, we started to have a very interesting conversation about predictions and decided to record it. Enjoy the conversation.
Music by Bensound
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As part of the predictions 2024 series, I was talking to Sofie from Vestas. As always it was a great conversation centred around what should be the most important for us HR and EX practitioners - people. But to have that chance we must embrace technology. Listen to what Sofie has to share about AI and HR Readiness.
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I had the pleasure to attend ADP's ReThink 2024 conference. In this video I am sharing interesting topics and call outs from an Employee Experience lens.
Music by Bensound
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Join and listen in to Sonia sharing her specific lens into what is important in 2024.
Music by Bensound
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In this episode of the EX Labs #Predictions 2024 I am speaking with a non-HR person to understand the external perspective. Bill is with Microsoft and deeply involved in Technology and of course AI. We are talking about what AI means for employees - and the employee-employer relationship. Enjoy the episode.
Music by Bensound.
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Excited to share the 3rd episode of the EX Labs #Predictions 2024. Yojana Hidalgo is sharing her views around what #AI can do for us in HR and how it can help us finally reaching the state of strategic Business Partners.
Music by Bensound.
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In today's episode I am speaking with Richard Doherty from Workday about #AI in the workplace
- more specific in HR - and what otters trends are important to watch out for in 2024, like talent scarcity.
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This is the first episode of our "Predictions 2024" season where I am talking to Davis Aguilar, head of HR Operations at Diageo. Listen to what he has to say about what will be important for HR in 2024 and how it will impact the way we are operating.
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EX Labs has conducted podcast interviews with leading HR, Tech and Experience experts to gain insights for the 2024 agenda. Over the course of January we will release these episodes - this episode is a short teaser of the interview with Davis Aguilar.
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In this interview Sofie and I talk about Employee Experience, Shared Services and the evolution of technology in our industry. And of course the Metaverse and AI will be discussed as well.
Music on this episode credit to Bensound.com
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