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There doesn’t seem to be any area of HR that isn’t impacted by AI. Whether it’s personalised learning experiences or employee benefits, accessible employee survey tools, enhanced data and analytics or simply the automation of transactions, most HR teams are having to get to grips with the potential of AI.
In this episode, we’re joined by Andy Headworth, Deputy Director of Talent Acquisition at HMRC, to discuss the impact of AI in HR, and more specifically in recruitment.
Andy’s team, who were early adopters of AI, have been experimenting with emerging technologies to help hiring managers make more informed decisions for the last two years. He explains how AI-driven tools have streamlined the recruitment process, using talent insights and addressing common pain points faced by hiring managers.
With AI fast becoming a creative collaborator rather than just a search engine, we discuss the challenges and strategies of introducing AI in a traditionally cautious sector, and the importance of supportive leadership whilst fostering curiosity.
This episode is a must listen for anyone who is AI-curious in HR or recruitment roles. Contact Andy https://www.linkedin.com/in/andyheadworth/
Disruptive HR
Website: www.disruptivehr.com
Join the Disruptive HR Club https://disruptivehr.com/welcome-to-the-future-of-hr/
Email: [email protected]
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Diversity, Equity and Inclusion - or DEI as it’s known - has had a rough ride lately. Legal challenges, political pressure, and polarized public opinion have resulted in many big brand names stepping back from their DEI commitments. Does this mean the end for DEI? To discuss this and to offer a more optimistic view, Lucy is joined by her co-founder at Disruptive HR, Karen Moran.
They debate whether the recent rolling back on DEI commitments from US corporations are a necessary pragmatism or cynical opportunism. Or whether this could even mean a welcome reset for DEI strategies.
Lucy and Karen explore the problems with the way DEI has been delivered in recent years and how this has potentially led to DEI becoming, ironically, quite alienating for many people. They question the impact of the compliance-focused approach to DEI and provide examples of alternative strategies from more progressive companies, including using nudges and AI to check and avoid bias. Finally, they look at how companies are using more human language and focusing on helping managers and their teams have great conversations as a way of ensuring DEI can actually be more inclusive!
Disruptive HR
Website: www.disruptivehr.com
Join the Disruptive HR Club https://disruptivehr.com/welcome-to-the-future-of-hr/
Email: [email protected]
Inclusion Nudges by Tina Nielsen and Lisa Keplinski https://inclusion-nudges.org/
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Saknas det avsnitt?
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Whenever we ask HR professionals about the biggest barriers to innovative people practices, they almost always mention leaders and managers - and this is particularly true in sectors such as engineering and technology. They tell us that, because engineers respond well to process, they struggle to move away from bureaucratic, people processes in favour of more fluid and agile approaches. In this episode, we’re going to prove that engineers can absolutely make great people managers - and hear what HR can do to work with them more effectively.
The guest on this episode of HR Disrupted is Kiranbir Sodhia, a Senior Staff Engineering Manager at Google. Kiranbir shares his personal journey from an individual contributor to a people leader at industry giants like Microsoft and Google, candidly reflecting on early mistakes such as micromanaging and the vital role of formal leadership training. We discuss the growing trend of offering career paths for engineers that do not require transitioning into management, highlighting the value of individual contributors and the importance of HR in supporting managers who might not have initially aspired to those roles. Kiranbir's insights shed light on the challenges and opportunities of transforming engineers into effective people managers in a process-driven environment.
(00:03) Leadership Development in Engineering and Technology
(16:03) Effective Onboarding in Tech and Engineering
(21:25) HR and Engineering Manager Relationships
Kiranbir Sodhia https://www.linkedin.com/in/kiranbir/
Disruptive HR
Website: www.disruptivehr.com
Join the Disruptive HR Club https://disruptivehr.com/welcome-to-the-future-of-hr/
Email: [email protected]
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Hear from Victoria Tomlinson, CEO and founder of NextUp, to explore the concept of "unretirement" and the evolving landscape of age diversity in the workforce. In this episode we challenge the outdated perceptions of older workers, particularly in light of a recent controversial post from a global recruitment company which labelled workers over 55 as being ‘in decline’! Together, we confront these stereotypes and discuss the importance of shifting societal and corporate attitudes towards ageing. Victoria shares her inspiring journey and the role lifelong learning and reinvention have played in her career, offering a compelling case for continuous growth and contribution beyond traditional retirement.
We explore the option of embracing intergenerational workforce diversity, rather than seeing it as a problem and rethinking age diversity in employment. The discussion highlights the responsibilities of both employers and older workers in fostering inclusive workplaces that leverage the skills and experiences of all ages. Together, we advocate for a holistic approach to employee well-being that extends beyond traditional retirement, ensuring continuous learning and purpose for all.
Chapters(00:03) - Navigating Unretirement and Career Transitions
(12:11) - Professional Transition Workshops for Women
(15:33) - Embracing Intergenerational Workforce Diversity
(24:20) - Rethinking Age Diversity in Employment
Next-Up https://www.next-up.com/
Disruptive HR
Website: www.disruptivehr.com
Join the Disruptive HR Club https://disruptivehr.com/welcome-to-the-future-of-hr/
Email: [email protected]
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In 2009 Netflix caused a huge stir in the HR and tech worlds with their 125 page slide deck that set out a new way of leading people. Whilst many companies have now adopted their concepts such as ‘freedom with accountability’, the rejection of the idea that businesses are a family, and the so-called Keeper Test, Netflix were the first major corporation to introduce them. In this episode, Kenny Temowo, a senior member of the Leadership Culture & Talent Development team at Netflix, describes the on-going impact of these pioneering principles.
Kenny describes the role of creativity within organizational culture and the importance of an environment that encourages risk-taking and playfulness. We look at how to combine alignment with company-wide approaches with meeting the needs of local teams. And we explore Netflix's distinctive leadership seminars, which foster leadership excellence through engaging stories, poetry, and articles. This approach encourages leaders to navigate real-world challenges without traditional learning objectives, creating an immersive experience that empowers leaders to find solutions collectively.
As an added bonus, we discuss our shared love for British Blue Shorthair cats! Whether you're an HR enthusiast, a leader, or a cat lover, this episode has something for everyone!
Chapters
(00:03) - Innovative HR Strategies at Netflix
(13:50) - Fostering Creativity in Organizational Culture
(26:55) - Leadership Seminars and Peer Learning
(39:03) - Feline Friends
Kenny Temowo
https://www.linkedin.com/in/kennytemowo/
Disruptive HR
Website: www.disruptivehr.com
Join the Disruptive HR Club https://disruptivehr.com/welcome-to-the-future-of-hr/
Email: [email protected]
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As it's our last podcast of 2024, we thought it was a good idea to have a look at the key trends for HR for the coming year. There are lots of areas where HR is progressing and what works for you will depend on the nature of your business, the maturity of your leaders, and your HR function. But in this episode we're going to look at the key trends that might shape your plans.
Join Disruptive HR’s Lucy Adams and Karen Moran as they explore the transformative trends set to reshape the workplace by 2025. From AI's evolution beyond basic tasks to becoming an essential tool for recruitment marketing and employee retention, hear how industry leaders like Unilever and IBM are pioneering this change. With AI's predictive capabilities, HR teams can make informed decisions and timely interventions, ensuring they stay ahead in the ever-evolving business landscape. For those yet to embrace AI, this is an invitation to start experimenting and harness the potential of this powerful technology.
They also discuss the movement towards a personalized, human-centric workforce, where employees have the power to tailor their work experiences to fit their unique needs. AI-powered talent marketplaces are empowering employees to take control of their own careers enabling greater employee autonomy and aligning personal development with career goals. Additionally, the shift towards agile HR practices is breaking down traditional silos and fostering a culture of experimentation and learning, as exemplified by companies like ING and Spotify.
(00:03) HR Trends for 2025
(08:21) Unlocking Human-Centric Workforce Potential
(15:53) Empowering Agile HR Practices for Growth
Disruptive HR
Website: www.disruptivehr.com
Join the Disruptive HR Club https://disruptivehr.com/welcome-to-the-future-of-hr/
Email: [email protected]
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In this episode we explore the crucial and often overlooked issue of supporting family caregivers in the workplace. Stephanie Leung, CEO and founder of Karehero, who shares her personal journey from a high-flying career at Goldman Sachs to becoming an advocate for caregivers. Stephanie opens up about her experiences as a family caregiver from a young age and the challenges she faced balancing work and caregiving duties. With over 7 million people in the UK alone juggling these roles, it's time we address the pressures they face and how employers can step up to support them.
Stephanie's story highlights the pressing need for better support systems for working caregivers. Her experience underscores the often-unrecognized burden many employees carry, dedicating over 33 hours a week to unpaid care on top of their regular jobs. Stephanie emphasizes the need for organizations to adapt to the realities of an aging population and a shrinking birth rate. The importance of understanding individual needs within the workforce is paramount to retaining talent and preventing burnout. We explore how employers can create supportive environments for caregivers, ensuring that employees don't have to choose between their careers and their loved ones.
Chapters
(00:03) - Supporting Family Caregivers in the Workplace
(14:01) - Business Solution for Family Caregiving
(25:14) - Supporting Working Family Caregivers
(33:53) - Future Workforce Care Challenges
Karehero https://www.karehero.com/
Disruptive HR
Website: www.disruptivehr.com
Join the Disruptive HR Club https://disruptivehr.com/welcome-to-the-future-of-hr/
Email: [email protected]
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Discover the transformative journey of HR at NatWest through the innovative insights of Katherine O’Callaghan, Head of People Transformation. Katharine shares her experience of reshaping the HR landscape by drawing inspiration from customer experience strategies. We discuss how NatWest has innovatively adopted a "colleague goal and journey model" to enhance the employee experience.
Listen in as we explore the cultural shift in performance management and how HR teams are adapting to new, employee-centered methodologies. Agile practices and design thinking are at the forefront of this transformation, helping align HR strategies with real employee and manager insights. Katharine highlights the importance of leveraging data sources, such as pulse surveys and feedback mechanisms, to effectively capture the employee experience. This transformation reflects a significant shift towards a customer-focused approach, emphasizing experimentation and learning from pilot initiatives as key components of this ongoing cultural evolution.
Discover how technology and simplification are enhancing HR processes and empowering managers at NatWest. We discuss the role of AI tools like Ask Archie, a chatbot that integrates support across HR and IT domains and the removal of unnecessary approval layers so that managers are now empowered to make team changes autonomously.
Chapters
(00:03) Transforming HR With Colleague Goals
(11:17) Cultural Shift in Performance Management
(17:53) Shifting to Agile Performance Management
(22:31) Enhancing HR With Technology and Simplification
Katharine O’Callaghan https://www.linkedin.com/in/katharineocallaghan/
Disruptive HR
Website: www.disruptivehr.com
Join the Disruptive HR Club https://disruptivehr.com/welcome-to-the-future-of-hr/
Email: [email protected]
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This week, the co-founders of Disruptive HR (and ex-CPOs themselves), Lucy Adams and Karen Moran, tackle the unique challenges faced by Chief People Officers (CPOs). They explore the scepticism often directed at CPOs and the pressure to conform to a metrics-heavy approach. They talk about the benefits of embracing a human-centric design for HR strategies and how shifting from rigid, traditional processes to adaptable, employee-centred practices, can enhance the CPO’s impact and credibility.
They discuss the challenges for CPOs of balancing operational tasks with strategic thinking amidst constant meetings and compliance demands. They share strategies to alleviate these pressures, such as empowering managers with self-management tools and adopting a product management approach for HR teams. Above all, the episode aims to equip CPOs with practical solutions to streamline their focus and enhance their influence within their organizations.
Chapters
(00:03) - Challenges and Solutions for HR Leaders
(14:01) - The Loneliness of HR Leaders
Disruptive HR
Website: www.disruptivehr.com
Join the Disruptive HR Club https://disruptivehr.com/welcome-to-the-future-of-hr/
Email: [email protected]
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What unique challenges do HR professionals face in the legal sector, and how can innovative approaches transform traditional practices? Join us as we chat with Emma Stevenson, Director of Partner Relations at Clyde & Co, who takes us through her fascinating 22-year journey in HR, navigating the intricacies of managing partner relations in a global law firm. Learn how she innovated a dedicated HR function for partners within a global law firm, addressing the unique challenges of managing individuals who are both owners and leaders.
Discover how Emma's tailored coaching and pioneering initiatives like "Five Minute Mondays" and the "Retire Right" podcast have created a supportive, engaging environment for legal partners. We explore the importance of using ‘human’ language for better engagement and how innovative strategies have been positively received by partners. Don't miss this insightful conversation on driving change and empowering professionals within the legal industry.
(00:03) Innovative HR Strategies for Law Firms
(11:15) Enhancing HR Support for Law Partners
(22:20) Engaging HR Strategies in Law
Emma Stephenson https://www.linkedin.com/in/emma-stephenson-942b3448/
Disruptive HR
Website: www.disruptivehr.com
Join the Disruptive HR Club https://disruptivehr.com/welcome-to-the-future-of-hr/
Email: [email protected]
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Join us on this episode of HR Disrupted as we explore the innovative creation of the Commission for Tertiary Education and Research in Wales, with our special guests James Owen, Chief Operating Officer, and Fran Hill, Director of People and Culture. Our conversation covers the birth of this innovative public body, its ambitious goals for enhancing the learner experience, and its commitment to fostering collaboration among educational institutions in Wales.
Listen in as we discuss how the new organisation built its approach to people by using the unique values described in the Welsh language and how these values have been used to shape innovative approaches to HR such as human-centred recruitment and personalised onboarding experiences. Don't miss this inspiring conversation on creating a forward-thinking HR approach from the ground up.
Chapters
(00:03) - Designing a New Organisation's HR Approach
(12:55) - Living the Organisational Values Through Recruitment
(18:11) - Revolutionising Recruitment and Onboarding Processes
Disruptive HR
Website: www.disruptivehr.com
Join the Disruptive HR Club https://disruptivehr.com/welcome-to-the-future-of-hr/
Email: [email protected]
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What if your HR department could transform into a beacon of sustainability? Join us for an insightful conversation with HR Director Scott Sullivan as he shares his story on becoming a key player in making Bates Wells the first major law firm to achieve B Corp certification. Scott’s diverse experience across various industries and his roles as a magistrate and charity trustee provide a unique perspective on the importance of external opportunities for HR growth. We also explore Bates Wells' hybrid work model and the innovative strategies they’ve employed to keep their dispersed workforce connected and engaged.
Discover how Bates Wells fosters a culture of sustainability through employee-driven initiatives. From vegetarian-only catering to incentivizing green energy adoption, Scott reveals how these grassroots efforts have sparked significant cultural shifts within the firm. These initiatives underscore Bates Wells’ commitment to embedding sustainability into their DNA, illustrating how employee-led actions can lead to profound engagement and a stronger organisational culture.
We dive into the practicalities of integrating sustainability into HR processes, tackling challenges like pension reform and performance management. Scott offers actionable advice on incorporating sustainability into onboarding, procurement, and recognition schemes. Whether you're an HR professional or simply passionate about sustainability, this episode is packed with inspiration and practical guidance for creating a better tomorrow.
Chapters
(00:03) HR and Sustainability
(07:46) Employee-Led Sustainability Initiatives
(16:09) Sustainable Pension Fund Implementation
(21:48) Employee Engagement in Sustainability Initiatives
(27:09) Building a Culture of Education
Scott Sullivan https://www.linkedin.com/in/scottjacksullivan/
Disruptive HR
Website: www.disruptivehr.com
Join the Disruptive HR Club https://disruptivehr.com/welcome-to-the-future-of-hr/
Email: [email protected]
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What happens when an interviewer falls asleep mid-interview or a receptionist actively discourages a candidate from joining? Join Lucy and Karen, co-founders of Disruptive HR, as they recount some shocking personal stories and explore the critical importance of enhancing candidate experiences during the recruitment process.
In this episode we dissect the pitfalls of traditional interview methods and unveil innovative strategies to assess candidates effectively. Forget about the same old competency-based questions and assessment centres - how about sharing interview questions in advance or even conducting interviews in cars?! Discover how industry leaders like Microsoft and McKinsey are revolutionising their hiring processes by making candidates feel more at ease and better showcasing their real-world skills.
Tune in to learn actionable tips on improving your candidate experience, to enable your organisation to hire the best talent - and retain a positive employer brand even amongst the candidates you reject.
Chapters
00:00 Introduction and Inspiration03:20 The Negative Impact of a Poor Candidate Experience05:25 The Damage to Brand and Reputation06:06 Transparency and Salary08:36 Ease of Application10:05 Customising the Selection Process13:40 Alternative Assessment Methods18:30 Measuring the Candidate Experience20:50 Providing Feedback to Rejected Candidates22:26 ConclusionWebsite: www.disruptivehr.com
Join the Disruptive HR Club https://disruptivehr.com/welcome-to-the-future-of-hr/
LinkedIn: https://www.linkedin.com/company/disruptivehr/
Instagram: https://www.instagram.com/disruptive_hr/
Facebook: https://www.facebook.com/hrdisruptive/
Email: [email protected]
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Join us for an insightful conversation with Michael Kienle, the Global VP of Talent Acquisition at L'Oreal, as he shares his unique journey to leading global recruitment for one of the world's most iconic consumer brands. Michael discusses his transition from marketing to HR, driven by his passion for understanding and working with people.
In this episode, we also explore the challenges and strategies in global talent acquisition at L'Oreal, especially in managing the vast number of applications received annually. Discover how L'Oreal measures and improves candidate experience through initiatives like the "License to Hire" training program and the "Candidate Experience Manifesto." Furthermore, we delve into L'Oreal's commitment to diversity and youth employability with innovative programs such as L'Oreal for Youth and L'Oreal Boost, which provide professional opportunities and educational resources for young people from underprivileged backgrounds. Don't miss this engaging discussion on maintaining a people-centric approach in HR and making big brands accessible to diverse talent pools.
Find out more about innovative HR practices at www.disruptivehr.com
Michael Kienle on LinkedIn https://www.linkedin.com/in/kienlemichael/
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Ever wondered why those tough conversations at work seem to hit a nerve every single time? In our latest episode of the Disruptive HR podcast, Karen Moran and I unravel the complexities of difficult conversations using David Rock's SCARF model. From the pitfalls of saving up negative feedback for annual reviews to the power of continuous, in-the-moment feedback, we expose the flaws in traditional performance management. Drawing from our personal experiences, we highlight why frequent, informal check-ins can transform these challenging interactions into opportunities for growth and improvement.
Additionally, we share compelling real-life stories, such as a scenario at the BBC where mixed messages created chaos, to underscore the importance of clear communication. We'll equip you with strategies to create a non-confrontational atmosphere during these tough talks by avoiding HR presence and formal note-taking. Discover how peer-to-peer learning environments like ZoomInfo's Leadership Lounge and Nova Nordisk's Manager Club can provide invaluable support. We also tackle the stress and limitations of performance improvement plans, shedding light on why they often miss the mark. Tune in for actionable insights and practical tips that will help you handle difficult conversations with confidence and empathy.
Find out more about innovative HR practices at www.disruptivehr.com
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Join us for an illuminating conversation with Sarah Findlater, the People Director at Marks and Spencer, as she takes us through her incredible 23-year journey within the organization. From her beginnings as a personnel graduate to leading people plans for over a thousand stores and 47,000 colleagues, Sarah offers invaluable insights into building a high-performance culture. Hear how her diverse experiences in both business-facing and center of expertise roles have shaped her leadership approach and learn how she stays engaged and curious in a rapidly changing business landscape.
Discover the groundbreaking initiatives Marks and Spencer have implemented to transform employee benefits and work-life balance. Sarah shares the successes of policies like the neonatal leave, offering up to 12 weeks of paid leave for parents with babies in neonatal care, and innovative trials for flexible work weeks that have led to lower attrition rates and higher employee engagement. We also explore the impact of a job share app that enables better conversations and flexible working arrangements, emphasizing the importance of treating employees as adults and giving them control over their schedules. This episode is a treasure trove of ideas for anyone looking to create a more supportive and productive work environment.
Find out more about innovative HR practices at www.disruptivehr.com
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Join us as we explore the concept of Agile HR and how it can revolutionise the way HR functions are delivered. Lucy Adams and Karen Moran, founders of Disruptive HR, address the traditional pitfalls of HR being overly bureaucratic and slow, often perfecting processes at the expense of addressing real employee needs. They share personal anecdotes, such as a pay and grading exercise at the BBC, to illustrate how a human-centred, agile approach can make HR more responsive and value-driven. By shifting focus from managing processes to solving human challenges, they discuss how to create a more dynamic and effective HR practice that truly supports both the organisation and its people.
Hear about the importance of designing HR products based on the end user's needs and pain points, rather than rigid, efficiency-focused models. The conversation covers working with early adopters to pilot and refine initiatives before a wider rollout and the benefits of short-term, manageable projects. Drawing examples from companies like Shop Direct and Netflix, they advocate for an agile, iterative process that favours frequent, small-scale updates over long-term, perfection-driven initiatives. Don't miss this insightful episode on making HR more agile and responsive to better serve your organisation and its employees.
Find out more about innovative HR practices at www.disruptivehr.com
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Unlock the secrets to modern leadership with award-winning expert Dr Kirstin Ferguson as she shares game-changing insights from her latest book, "Head and Heart: The Art of Modern Leadership." Learn how to balance analytical skills with empathy and emotional intelligence through the Head Heart Leader Scale, and discover the critical attributes that define exceptional leaders today. From maintaining curiosity to recognizing who is missing from key conversations, Kirstin offers a comprehensive guide for emerging leaders aiming to maximize their impact.
We also dive into the importance of humility in leadership, exploring how simple human interactions can elevate team morale and performance. Find out why both men and women excel similarly in leadership qualities and how recent data debunks gender biases in self-assessment. Don't miss this opportunity to hear practical advice and robust data that could transform your leadership approach and help you cultivate a balanced, effective leadership style.
https://www.kirstinferguson.com/
Find out more about innovative HR practices at www.disruptivehr.com
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Is your organisation stuck in the quagmire of outdated succession planning? Lucy Adams and Karen Moran, founders of Disruptive HR share their personal horror stories from their time as HR Directors and shed light on the inefficiencies of traditional methods that often miss the mark. They discuss the pitfalls of over-engineering processes, making a case for the urgent need for agile succession planning. By highlighting how rigid structures can fail to adapt to market dynamics, they stress the importance of a more fluid and realistic approach to succession planning.
Moving beyond horror stories, they showcase successful strategies from companies like Nestle, Spotify, Arium, and Western Union that have redefined succession planning. From embracing the concept that ‘everyone is ready for something different’ to implementing regular ‘talent talks’, these organisations demonstrate the power of inclusive and dynamic approaches. Tune in to discover how these innovative practices can foster internal talent development, transforming your succession planning into a forward-thinking and effective process.
Find out more about innovative HR practices at www.disruptivehr.com
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Unlock the secrets to revolutionising performance management with insights directly from Gill Hunt and Uli Kirschner from tech company SUSE. Discover how SUSE transformed their performance evaluations into the innovative "SUSE Sync," a dynamic system that fosters personal accountability and continuous feedback. You'll learn how this major shift was driven by employee engagement surveys revealing a demand for clearer role expectations and better feedback, ultimately aligning employees with organisational goals and boosting overall performance.
Explore the SYNC (Setting You in Control) framework, designed to cultivate a culture of personal and professional growth. Hear firsthand accounts from Gill and Uli about moving away from rigid performance ratings to an ongoing, adaptive feedback process that empowers leaders to coach their teams more effectively. You'll understand the complexities and advantages of this new approach, particularly how it influences reward differentiation and managerial decision-making without relying on traditional ratings. The duo also shares the extensive marketing and communication efforts behind the successful relaunch of this system, ensuring robust employee engagement.
Get inspired by SUSE's creative rollout strategies and learn about the importance of language in making these initiatives succeed, shifting from formal HR jargon to more inclusive terms. Gill and Uli reflect on the journey, emphasising the need for flexibility, over-communication, and sustained enthusiasm beyond the initial launch phase. These insights will arm you with the knowledge to drive meaningful change in HR practices within your own organisation.
Find out more about innovative HR practices at www.disruptivehr.com
- Visa fler
