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In this special conference episode, the Awkward Insurance Podcast hits the road to ITC Vegas, where technology meets insurance in surprising ways.
Join host Dustyne Bryant as she dives into the industry's pressing challenges around talent recruitment, uncovers inspiring career journeys, and explores the ever-evolving insurance landscape. From motivational stories to insights on how AI will reshape industry roles, this episode offers an insider’s view of the conversations driving the future of insurance.
Tune in for a lively mix of professional insights, unexpected encounters, and a few quirky detours straight from the ITC floor!
Plus, don’t miss our Man on the Street coverage from the BrokerTech Ventures Happiest Hour during ITC Vegas!Focusing exclusively on risk management and insurance professional
development, the Risk & Insurance Education Alliance provides a
practical advantage at every career stage, positioning our participants
and their clients for confidence and success.
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Key Takeaways:
Diverse Sessions: A comprehensive agenda covering compliance, risk management, and cybersecurity awareness.Leadership Vision: Arkansas Insurance Commissioner Alan McClain’s forward-looking view on industry challenges and opportunities.Next-Gen Engagement: UCA student Connor Black shares perspectives on attracting young professionals to the field.Reinsurance Insights: Lee Covington delves into the evolution of reinsurance and its impact on the industry.Cybersecurity Focus: FBI Agent Tanja Sablatura stresses the importance of cybersecurity in today’s risk landscape.Generational Shift: Over 30% of attendees have 20+ years in the field, emphasizing the need for mentorship and knowledge transfer.Purpose-Driven Work: Encouraging professionals to find meaning and purpose in their roles, fostering a legacy for future leaders.Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.
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Saknas det avsnitt?
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Level up your industry language by visiting www.riskeducation.org/insurtech to learn about a brand new self-paced course developed with BrokerTech Ventures: Introduction To Insurance for Insurtech Professionals.
Douglas Ver Mulm is currently the Chief Executive Officer at Turris, a financial infrastructure platform for the insurance industry. Prior to this, Douglas was the Co-Founder & CEO at Stable Insurance, focusing on distribution and analytics for insurance in the shared/on-demand economy. With a background in law and economics/finance, Douglas has also served as a Volunteer Executive Director at InsurTech Association and as a Lead Mentor at Founders Network.
Garrett Droege, CIC, CPCU, CLCS, CBIA, CWCA, CRIS serves as Senior Vice President and Director of Innovation and Digital Risk Practice Leader at IMA Financial. His role oversees IMA’s national focus in the technology, and digital risk verticals (collectively called the Advanced Industries Specialty). He also co-manages IMA Labs, IMA’s insurtech innovation, investment, and strategy with BrokerTech Ventures. Additionally, he is part of the founding team of IMA’s web3Labs initiative and helped IMA become the first broker to build an insurance and risk management facility in the metaverse and issue the industry’s first “proof of coverage” via blockchain/NFT. He serves on the Crypto.Chicks NFT Advisory Board and consults with several other NFT projects.
Prior to his current role, he served as CEO/Executive Director of TechAssure Association, Inc., an international consortium of insurance agents/brokers specializing in technology-related risks. Garrett’s expertise includes Errors & Omissions, Cyber, and Technology Risk Management. Additionally, he is a brokerage technology specialist – focused on InsurTech, AMS/BMS/CRM platforms, data mining, and client journey tech stack development.
Garrett has designed complex insurance and risk management programs for some of the most sophisticated and diverse tech businesses in the country. These include firms in info tech, medical technology, telecommunications, new media and all types of digital risk and blockchain.
Garrett is an alumnus of University of North Carolina at Wilmington and The Hartford School of Insurance. He was named to the Charlotte Business Journal’s 40 Under Forty list and Insurance Business America’s Young Guns of Insurance list. Garrett is routinely featured in national publications and media productions, including NPR’s All Things Considered.
He holds the esteemed Chartered Property Casualty Underwriter (CPCU) and Certified Insurance Counselor (CIC) industry designations, among others. He has been a featured keynote speaker for numerous organizations, including: Federal Bureau of Investigation, National Public Radio, CIO Magazine, Society of CPCU, Insurance Innovators, FinTech Association of Hong Kong, Net Diligence, Healthcare Information & Management Systems Society (HIMSS), Information Systems Audit and Control Association (ISACA), North Carolina Technology Association, Texas Blockchain Council and many more.
Droege has been named three times to the Hot 100 List – a group of the top 100 insurance professionals that have “moved the industry forward” over the past 12 months. Garrett also serves as an advisor and mentor to several technology startup companies and has extensive relationships with global accelerator programs and investors. He is a frequent guest on business podcasts including: “The Insurance Guys”, Lowenstein Sandler’s “Don’t Take No For An Answer,” “InsurTech Geek Podcast,” “Beyond Insurance,” “A.I. Wisdom,” “The Insurance Coffeehouse,”
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Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.
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Mark Olson is a seasoned communications professional with extensive experience in strategic communications, spanning agency and in-house leadership roles. As the Director of Corporate Communications at Hippo, he specializes in developing corporate narratives, preparing spokespeople, and providing counsel on reputational issues. Mark has a proven track record in enhancing brand reputation and driving strategic initiatives. He holds an MBA from the McCombs School of Business at the University of Texas at Austin.
Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.
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Thomas Raabe has been in real estate development and sales for the last 11 years. He was a project manager for Ohio University prior to becoming a licensed salesperson in 2016. He has been helping people buy and sell homes for the last 8 years. He is the broker and co-owner of Westwood Real Estate Co. located in Columbus, OH. Westwood Real Estate prides themselves in being trusted advisors and creating lasting relationships with the people they work with.
Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.
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Allison Albrecht is a National Sales Director for Clearspeed - with a focus on the financial services market. Prior to joining Clearspeed, Allison spent over a decade in various roles within the insurance industry - largely on the carrier side. Allison is proud to be from and reside in Columbus, Ohio - home to an eager and innovative insurance landscape, and of course - the Buckeyes!
Nate Curtis is a National Sales Director for Clearspeed, a technology company that enables risk assessment through voice analytics. Prior to Clearspeed, he spent a decade working in various product development and innovation roles at Liberty Mutual Insurance. Nate began his professional career as an officer in the U.S. Navy after graduating from the U.S. Naval Academy in Annapolis, Maryland.
Clearspeed focuses on risk assessment and clearance through innovation in AI-driven voice-based technology.
Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.
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Alan McClain was appointed as Arkansas’s 24th Insurance Commissioner by former Governor Asa Hutchinson in April 2020, and continues to serve as Commissioner under Governor Sarah Huckabee Sanders. Prior to his appointment, McClain served for five years as Commissioner of Arkansas Rehabilitation Services (ARS)—a sister agency of the Arkansas Insurance Department (AID) under the state Department of Commerce.
Commissioner McClain began his career in state government in 1992 at AID, spending eight years in its Public Employee Claims Division. Prior to joining AID, he served as a Claims Manager for self-insured workers’ compensation plans at the Little Rock offices of Sedgwick James Insurance.
McClain served thirteen years with the Arkansas Workers’ Compensation Commission (AWCC), where he spent almost nine years as its Chief Executive Officer. While at the AWCC, he also served as the regulator for companies and groups seeking to self-insure workers’ compensation risks. In 2013 McClain left the AWCC to join the Workers’ Compensation Research Institute (WCRI) based in Cambridge, Massachusetts, where he worked alongside numerous state workers’ compensation agencies as they utilized the work of WCRI in making data-driven policy decisions.
McClain served as President of the Council of State Administrators of Vocational Rehabilitation between 2019-20, as well as President of the International Association of Industrial Accident Boards & Commissions (IAIABC) in 2011, where he was named Co-Chair of the National Association of Insurance Commissioners (NAIC)/IAIABC Joint Working Group. During his time as Commissioner of Arkansas Rehabilitation Services, Governor Hutchinson also appointed McClain to serve on the Arkansas Workforce Development Board, and the Governor’s Council on Developmental Disabilities.
In addition to membership on a number of other NAIC task forces and working groups, McClain currently serves as Chair of the NAIC Property and Casualty (C) Committee, as well as Chair of the Workers’ Compensation Task Force, a subgroup of the Property and Casualty (C) Committee. He also serves on the Financial Standards and Accreditation (F) Committee, which reviews insurance department ability to analyze company solvency.
McClain is a native Arkansan. He holds an undergraduate degree from Hendrix College in Conway, as well as a Master of Public Administration from the University of Arkansas at Little Rock.
Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.
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Share your favorite Season 5 episode in our Facebook Group and join the conversation with fellow listeners. Whether it’s a memorable interview, a hilarious moment, or a valuable insight, let us know what resonated with you the most! Your feedback helps us create even more content you’ll love.
Join the Discussion!
Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.
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Bridge Insurtech with Insurance Fundamentals! Demo our upcoming Introduction to Insurance for Insurtech Professionals course!
Our guests (in order) are:
Kristopher Lundberg, CEO of Insurance Tech Insights, discusses the value of independent agents engaging with tech start-ups. Jacob Galecki, Managing Principal of Galecki Search Associates, highlights the disconnect between Insurtech developers and the insurance industry. Valkyrie Holmes, founder of Faura, explores the future of risk management through data utilization. Scott Harrison, Co-founder of the American Insurtech Council, addresses regulatory challenges as technology evolves. Joseph Zaarour, co-founder of iSolvRisk, envisions a gamified approach to risk management education, making professional development more engaging.Laurissa Berk from the University of Connecticut shares how UCON is preparing students to shape the future of insurance technology.Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.
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Get ready for Insurtech Insights, USA 2025, by registering today!
Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.
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Follow Awkward Insurance on Facebook!
Colleen O'Hara is an accomplished executive leader whose two decades in the insurance industry have transformed the way businesses achieve growth and engagement. Beginning her journey on the front lines of the retail agency world, Colleen has carved a niche for herself by applying her unique insights to foster deep engagement, adoption, and, most importantly, advocacy within the insurance distribution channel.
At Fideles Advisors, Colleen has been instrumental in leveraging her unparalleled grasp of insurance industry nuances to deliver strategies that drive value and set a new standard for what it means to be truly engaged in the business of insurance. Her approach, characterized by a rigorous alignment of business goals with operational processes and marketing strategies, has consistently produced measurable and scalable growth.
Colleen’s commitment to data-driven and strategic marketing has yielded remarkable results, including a dramatic restructuring of marketing teams that led to a significant revenue spike and positioning a top 100 broker brand at the forefront of the insurance industry.
Under her leadership, Colleen's strategic initiatives in brand management, value creation, and organic growth have not just reshaped businesses but have also set them on a path of sustained success.
Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.
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Finalist Collegiate Teams:
Appalachian State University | USADurban University of Technology | South AfricaInstitute of Insurance and Risk Management (IIRM) Hyderabad | India (First Place Finalist)Illinois State University | USA (Second Place Finalist)Milpark Education | South AfricaPeking University | China (Third Place Finalist)St. Mary’s University | USAUniversity of Wisconsin-Madison | USASpecial mention, Corporate Grant Sponsor: FM Global https://newsroom.fmglobal.com/releases/releases-20240424
To Discover More about the 2025 Spencer-RIMS Risk Management Challenge visit: https://www.spencered.org/2025-risk-management-challenge
To Learn More about Spencer Education Foundation: https://www.spencered.org/
Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.
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In this episode (In order):
Jerrie Price, H.I.R.E.D Project Coordinator at Arkansas Public School Resource Center, Inc. (Special Guest)Colton Johnson, James Green & Associates (Arkansas) (YIP Board Member)Victor Werley, Pinnacle Advisors (Speaker)Casey Nelson, StakWise Data Automation (Speaker)Matthew Gleason, UA CIC, Gleason Insurance, LLC (First Time/New Professional Attendee Insight)Ben Burleson, CIC, Progressive Insurance (Company Representative Attendee Insight)Mary Katherine Henderson, CIC, Cross Pointe Insurance Advisors, LLC (PIA AR YIP Board President Insight)Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.
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Insurtech Insights USA 2024 | Javits Centre, New York | June 5-6
Use discount code AWKWARDNYC to get 50% off individual registration at https://www.insurtechinsights.com/america/register/
Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.
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Susan Etter: With a journey that began at PPIB in 2010, Susan has ascended to the role of President. Known for her astute creative vision and underwriting detail, she possesses the ability to discern opportunities often overlooked by others in the industry. Collaborating closely with our London carriers, Susans specializes in curating some of the most distinctive and successful insurance programs.
PPIB: https://www.linkedin.com/company/ppib-insurance/
Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.
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Mark your calendars! The next Coaching Cohort is on the horizon, running from April 22 to June 10. Eight weeks that could reshape your spirit and skills in insurance sales.
Learn more about the coaching program:https://www.scic.com/dynamics-producer-coaching/
Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.
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Based in Little Rock, Arkansas, Brian Thompson is a seasoned insurance professional with over 15 years in the industry across various roles including Reinsurance and agency ownership. Currently serving as the Business Development Manager for North America at Descartes Underwriting, he is instrumental in expanding the company's presence in the US market through a client-centric focus on solving challenging placement problems with innovative solutions.
Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.
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Key Takeaways:
Learn to navigate and strengthen your connections with marketing representatives.Discover actionable strategies to boost your or your agency's process efficiency.Mike's insights on the questions and requests that can make a significant impact.Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.
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Terrie Strain, CIC is an experienced seasoned underwriter. She has 25 plus years’ experience in commercial underwriting. All 25 plus years have been in the Excess and Surplus lines as an underwriter. She is currently an underwriter at Med James, Inc. She is always up for a challenge in underwriting a risk and specializing in all arenas connected to commercial lines.
Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.
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Co-owner and Cofounder of Insurance Soup, the Collective Agency Council, Career Insurance Agents, Tacobot, Agency Elephant, The Insurance Content Project, Soup LIVE. Staunch Agent advocate. Industry and insuretech investor.
www.facebook.com/groups/insurancesoup
www.theinsurancesoup.com
www.souplive2024.comFocusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.
- Visa fler
