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Is tech easier than people? For many IT pros, the answer is a resounding yes. In this episode, Landon Miles tackles one of IT’s biggest challenges: managing user expectations while maintaining your own mental wellbeing.
You’ll learn how to balance empathy with efficiency using proven frameworks like ITIL, SRE, and the NIST Cybersecurity Framework. Discover the people skills that drive career growth—active listening, clear communication, and trust-building—and why vulnerability (yes, that kind) belongs in your IT toolkit.
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In this episode of the Automate IT podcast, Jeremy Maldonado discusses the importance of engaging with executive teams and the necessity of clear communication within organizations. He emphasizes the value of understanding team dynamics, preparing effectively for discussions, and aligning goals with organizational priorities to foster collaboration and drive success.
This episode originally aired February 4, 2025.
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Saknas det avsnitt?
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RSA 2025 revealed a shift: identity is now a primary threat vector in cloud security. In this episode, Jason Kikta breaks down the key takeaways from the conference—why identity has overtaken malware, how threat actors exploit service accounts and IDPs, and what this means for modern defense strategies. Plus, Jason shares observations on the evolving risk landscape and whether Black Hat will follow RSA’s lead.
Whether you're a CISO, CTO, or security architect, this episode is your briefing on where the industry is headed.
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In Episode 17 of Product Talk, Peter Pflaster and Steph Rizzuto walk you through the latest enhancements in the Automox console that help you work smarter — not harder. Discover how the new Agent Configuration settings let you choose between stable and beta release channels, control auto-upgrades, and manage endpoint behavior — all without submitting a support ticket.
Then, explore the updated patching analytics dashboards. You can measure mean time to remediate (MTTR), track patch impact and performance, and identify exactly where to improve your risk mitigation strategy.
You'll also get a sneak peek at upcoming summer releases, including 300+ new device inventory data points and a redesigned device details page. Plus, scheduling policy now syncs automatically with Patch Tuesday — with flexible offsets.
Tune in to stay ahead of vulnerabilities, streamline your workflows, and make data-driven decisions across your IT environment.
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In this episode of Hands-On IT, Landon Miles shares 3 tactical tips to help you make smarter decisions with your endpoint data. Learn how to cut through alert fatigue, streamline your reporting, and use historical insights to predict and prevent future issues. Whether you're managing a few hundred devices or thousands across mixed OS environments, these strategies will help you reduce noise, boost visibility, and run a more secure, efficient operation.
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In this episode of Automox Insiders, host Maddie Regis sits down with Peter Pflaster and Kelly Carlson from Automox’s product marketing team to explore how data transforms endpoint management. From mean time to remediate (MTTR) to device compliance and unexpected user activity trends, they break down the metrics IT pros should watch — and why clear, actionable reporting is critical for both security and executive buy-in. Plus, the trio wraps up with a round of data trivia to prove that yes, data can be fun.
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Procurement is no longer just a gatekeeper — it’s a strategic driver in IT and security decisions. In this episode of Executive IT, host Evan Kiely sits down with Courtney Adams, a veteran procurement leader, to explore how smart procurement empowers better, faster, and more secure tech investments. From understanding true cost drivers to leveraging proof-of-value trials, Courtney shares actionable advice on navigating vendor pressure, aligning tools with business maturity, and avoiding risk. Whether you're evaluating new security tools or just looking to streamline your tech stack, this episode is packed with data-driven insights to help you make better buying decisions.
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Mayday. Mayday. May Patch Tuesday?
This month’s episode dives into four key Windows vulnerabilities you need to address — from scripting engine memory corruption in legacy Internet Explorer components to remote code execution risks in Remote Desktop and Visual Studio. Ryan Braunstein and Mat Lee unpack what each CVE means for your environment, how attackers might exploit them, and what you can do to stay secure. If your org still leans on that one app tied to Internet Explorer, relies heavily on RDP, or builds with Visual Studio, this one’s for you. -
In this episode of Autonomous IT, Live!, Landon Miles hosts leads a three-part discussion focused on spring cleaning your IT systems, workflows, and personal well-being. You’ll hear candid, practical insights from IT professionals tackling burnout, technical debt, and infrastructure hygiene head-on.
This live show originally aired April 16, 2025
💼 Segment 1: Work-life balance in IT
Eric Fonseca (Union School District) and Ashlyn Davis (Automox) talk about setting healthy boundaries, offloading low-value tasks through automation, and building sustainable practices that support both productivity and peace of mind.
🧱 Segment 2: Taming technical debtColby Hall and Henry Smith from Automox unpack what technical debt looks like in practice, where it hides, and how it can turn into operational and security risk. They share real-world strategies for identifying, triaging, and resolving issues for long-term efficiency.
🔧 Segment 3: SRE spring cleaning tasks
Jeremy Maldonado, Ted Harapat, and Spencer Pothier deliver a checklist of spring cleaning tasks for site reliability engineering teams — from reducing alert fatigue and removing unused infrastructure to tightening up service level objectives and minimizing toil. Ideal for teams managing cloud environments and uptime-critical systems.
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Think your password is enough?
Think again. In this episode of Teach IT, we break down what multi-factor authentication (MFA) really is — and why it’s one of the smartest ways to secure your accounts. You’ll learn how MFA works, the difference between SMS codes, authenticator apps, biometrics, and physical security keys, and why phishing-resistant MFA matters more than ever. Whether you're an IT pro looking to share smart security tips with employees, friends, or family — or just trying to stay safe online yourself — this quick guide to MFA will help you make smarter security choices. -
In this episode of Automate IT, Jeremy Maldonado dives into the world of data-driven endpoint management—breaking down what it means to go “beyond the spreadsheets.” He explores how visibility, intelligent reporting, asset intelligence, and risk scoring can transform how IT teams manage and secure their environments.
Drawing from his own journey into the IT space, Jeremy unpacks practical strategies for improving compliance, prioritizing threats, and empowering IT teams to play offense — not just defense. Whether you're an IT pro or just endpoint-curious, this episode will give you fresh perspective on managing smarter, not harder.
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Spring is in the air, and it’s time to give your IT environment the deep clean it deserves! In this episode of Hands-On IT, host Landon Miles shares nine essential spring cleaning tips to help IT pros declutter, optimize, and future-proof their systems. From cleaning workspaces and dusting off hardware to reviewing patch policies, auditing backups, and addressing tech debt, Landon walks you through practical steps that will boost efficiency, enhance security, and set you up for a smoother year ahead.
Tune in and learn how a little proactive maintenance today can save you countless hours of reactive troubleshooting tomorrow!
Clean Your Desk and WorkspaceDust Off Your Hardware and Check for WearUntangle and Manage CablesReview Patch PoliciesPurge Old Accounts and Review Software ContractsDeclutter Local Systems and StorageAudit and Test Your BackupsReview Digital and Hardware Tech DebtUpdate Your Documentation and Refresh Policies -
In this episode of Automox Insiders, host Maddie Regis chats with Adam Whitman, Manager of Solutions Engineering at Automox, about all things IT spring cleaning. From patch management and software audits to business continuity planning and endpoint hygiene, Adam shares practical, real-world tips for tidying up your tech stack and staying ahead of IT clutter.
Along the way, he reflects on his career journey from marketing to IT leadership and reveals some personal spring cleaning confessions. Tune in for expert advice and a fresh perspective to help you refresh your IT environment this season.
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In this episode, Ashley chats with Casey Merritt from Right Systems about how he manages patching and automation across both internal systems and MSP clients using Automox. Casey shares how he transitioned into IT, took ownership of Automox at his company, and now uses Worklets to streamline software removal, automate reporting, and reduce onboarding bottlenecks.
Ashley also explores Casey’s go-to strategies for spring cleaning in IT, his preference for Automox over traditional tools like Intune for app deployment, and how he balances standardization with flexibility in complex environments.
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In this episode of CISO IT, host Jason Kikta explores the strategic value of digital spring cleaning—beyond just deleting old files. From uncovering forgotten network segments to tightening data retention policies, Jason walks through practical steps for reviewing your infrastructure, patching overlooked vulnerabilities, and hardening your environment against emerging risks. Learn how to align cleanup efforts with compliance timelines, optimize your asset inventory, and reduce digital sprawl across cloud and legacy systems. Whether you're prepping for an audit or just regaining control, this episode delivers a roadmap to a cleaner, more resilient IT environment.
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In this episode of Product Talk, Peter and Steph are joined by special guest Josh Kriese, Senior UX Developer at Automox, to dive into the latest product updates and design innovations. They cover the release of Automox Analytics, a powerful new reporting engine that introduces MTTR benchmarking and visibility into known exploited vulnerabilities (KEVs). The team also unveils the new end user notification system, built to improve reboot compliance and user trust. Plus, Josh gives a behind-the-scenes look at the evolving Automox design system—what it means for usability, accessibility, and why consistent UI matters more than you may think.
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In April 2025's edition of Patch [FIX] Tuesday, the crew dives into April 2025’s patch highlights. Ryan kicks things off with a critical RDP Gateway vulnerability that requires no user interaction—just network access and bad intentions. Seth breaks down a kernel-level CLFS exploit that’s already been seen in the wild, while Henry shifts gears to Apple’s massive 130+ CVE patch dump for macOS Sequoia. From use-after-free bugs to sneaky audio file attacks, this episode covers the month’s biggest risks.
TL;DR: Patch your systems, secure your gateways, and maybe don’t trust that sketchy MP3.
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In this episode of the Automate IT podcast, Jeremy Maldonado discusses the importance of cleaning and organizing your Automox environment. He emphasizes the need to optimize device management, remove disconnected devices, and improve policy performance. Jeremy provides practical tips on using Worklets, analyzing activity logs, and understanding policy results to enhance overall IT efficiency.
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Ashley Smith chats with Dustin Mobley from SM Energy about how he got started in IT, how technology has changed over the years, and how his team uses Automox to keep server management under control. Dustin breaks down what it’s like managing a 24/7 server environment and shares real-world tips on building routines, working with business teams, and using automation to make IT life easier.
- Visa fler