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  • SHOW NOTES

    During our time together, we discussed:

    Kevin’s journey, starting with his family’s emigration from Vietnam to the United States, to building his own integration business from the ground upHis approach to growing and scaling a business by investing in growing his team through certification opportunities and other benefitsHis insights into creating exceptional customer experiences

    I really enjoyed this conversation, and I hope you do as well. Let's tune in to this interview with Kevin Nguyen (“Win”).

    To get transcripts, resources of what was mentioned in the show, and more visit: onefirefly.com/au265

    About One Firefly

    One Firefly, LLC is an award-winning marketing agency that caters to technology professionals in the custom integration, security and solar energy markets. One Firefly is headquartered in Davie, Florida with staff located throughout North America and has been operating since 2007.

  • SHOW NOTES

    During our time together, we discussed:

    What a Mission Critical Control Room is and the typical custom data processing and AV setupsExamples of control rooms from movies, and the time Dan worked with a 3-letter agency that only communicated via faxThe market opportunities that come from working in a niche market, along with the risks and challengesHow AI is changing the game for control rooms and information processing

    I really enjoyed this conversation, and I hope you do as well. Let's tune in to this interview with Dan Gundry.

    To get transcripts, resources of what was mentioned in the show, and more visit: onefirefly.com/au264

    About One Firefly

    One Firefly, LLC is an award-winning marketing agency that caters to technology professionals in the custom integration, security and solar energy markets. One Firefly is headquartered in Davie, Florida with staff located throughout North America and has been operating since 2007.

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  • SHOW NOTES

    During our time together, we discussed:

    John’s history of playing in bands as a drummer and percussionist and how that sparked an early interest in AVPCD’s adoption of the EOS business management system to increase productivity and efficiencyThe value of developing your people as the key to building client relationships and creating customers for lifeSales team development strategies that lead to enhanced customer experiences

    I really enjoyed this conversation, and I hope you do as well. Let's tune in to this interview with John Rudolph.

    To get transcripts, resources of what was mentioned in the show, and more visit: onefirefly.com/au263

    About One Firefly

    One Firefly, LLC is an award-winning marketing agency that caters to technology professionals in the custom integration, security and solar energy markets. One Firefly is headquartered in Davie, Florida with staff located throughout North America and has been operating since 2007.

  • SHOW NOTES

    Show #262 will be hosted by Kat Wheeler, Account Executive at One Firefly.

    She’ll be joined by industry-leading titans Katye Bennett, Founder of KMB Communications, Maryellen Oswald, Business Development Manager - Partnerships at Somfy, Jody Larsen, Director of Business Development and Sales at CEDIA, and Amanda Wildman, Owner of TruMedia.

    You won’t want to miss this opportunity to hear from these amazing women in tech.

    During the show, the conversation covered:

    The value of holding in-person, education-first events to drive our industry forwardHow to recruit & retain talent in the industryBringing STEM education to girls across the U.S. through the Rosie Riveters programAnd CEDIA’s fight on Capitol Hill to get “integrator” recognized as an official term in the labor workforce

    I really enjoyed watching this special episode, and I hope you do as well. Let's tune in to this interview.

    To get transcripts, resources of what was mentioned in the show, and more visit: onefirefly.com/au262

    About One Firefly

    One Firefly, LLC is an award-winning marketing agency that caters to technology professionals in the custom integration, security and solar energy markets. One Firefly is headquartered in Davie, Florida with staff located throughout North America and has been operating since 2007.

  • SHOW NOTES

    Ryan Lee is an experienced landscape lighting designer and business owner with 16 years of experience in the industry. He started and grew a multi-million dollar landscape lighting company (Majestic Outdoor Lighting) in Fort Worth, TX.

    In 2019, he sold his lighting business and is now focused full-time on coaching other landscape lighting businesses to help them go from business operator to business owner through his program Landscape Lighting Secrets. He is also the host of the #1 landscape lighting podcast in the world, Lighting For Profits.

    Ryan holds a Bachelor degree in Marketing and an MBA from Utah State University. He has personally designed and sold millions of dollars of landscape lighting.

    To get transcripts, resources of what was mentioned in the show, and more visit: onefirefly.com/au261

    About One Firefly

    One Firefly, LLC is an award-winning marketing agency that caters to technology professionals in the custom integration, security and solar energy markets. One Firefly is headquartered in Davie, Florida with staff located throughout North America and has been operating since 2007.

  • SHOW NOTES

    Kendall Clark is One Firefly’s pioneering and creative sales leader. As Director of Sales, Kendall is responsible for overseeing the account executives and all sales activities, providing leadership focus and priority guidance for the department. Kendall previously led the Digital Media department, and oversaw the production of hundreds of industry-focused websites for our clients. Kendall has also been instrumental in developing and launching several of One Firefly’s award-winning products, as well as managing One Firefly’s video shoots.

    To get transcripts, resources of what was mentioned in the show, and more visit: onefirefly.com/au260

    About One Firefly

    One Firefly, LLC is an award-winning marketing agency that caters to technology professionals in the custom integration, security and solar energy markets. One Firefly is headquartered in Davie, Florida with staff located throughout North America and has been operating since 2007.

  • SHOW NOTES

    Joaquin's immersion in the industry traces back to his upbringing, with a remarkable fifteen-year journey as an integral part of the team at Stewart Filmscreen, a leading force in video projection screens. Commencing his career in production at Stewart Filmscreen, Joaquin swiftly transitioned to various pivotal roles, including Marketing, Inside Sales, International Sales, Factory Liaison, National Sales Manager, and ultimately becoming the first VP in Stewart's history not bearing the Stewart surname.

    When faced with the loss of Stewart's longtime representative in California, Arizona, Vegas, and Hawaii, Joaquin, along with his co-worker and friend Benito, decided it was time for a change. In 2014, they took the bold step to establish ByDesign Vision & Sound Marketing Inc. Joaquin's unwavering dedication has earned recognition within the industry, manifested through several awards bestowed upon him over the years.

    To get transcripts, resources of what was mentioned in the show, and more visit: onefirefly.com/au259

    About One Firefly

    One Firefly, LLC is an award-winning marketing agency that caters to technology professionals in the custom integration, security and solar energy markets. One Firefly is headquartered in Davie, Florida with staff located throughout North America and has been operating since 2007.

  • SHOW NOTES

    John has worked in the technology industry for over 30 years, including as the CEO of Radiant Systems, Inc., a publicly traded business until its $1.3 billion sale in 2011. Since joining Snap One in 2015, John has led the company through explosive growth via new product introductions, entry into new markets, key strategic acquisitions, and an IPO in July 2021.

    John has also been a successful investor in a number of software firms across many sectors. He served as Executive Chairman of Influence Health, the Board of Directors of Manhattan & Associates and Dinova, LLC, and Chairman of Impact Innovations. He has also served the non-profit sector, in various roles at University of Georgia, the Metro Atlanta YMCA and Holy Innocents Episcopal School.

    To get transcripts, resources of what was mentioned in the show, and more visit: onefirefly.com/au258

    About One Firefly

    One Firefly, LLC is an award-winning marketing agency that caters to technology professionals in the custom integration, security and solar energy markets. One Firefly is headquartered in Davie, Florida with staff located throughout North America and has been operating since 2007.

  • During our time together, we discussed:

    What is new for Lightapalooza 2024Lutron and Ketra's plans for the eventWhy integrators should not miss this eventThe growing importance of the lighting category in the CI channel

    To get transcripts, resources of what was mentioned in the show, and more visit: onefirefly.com/au257

    SHOW NOTES

    Today's show features 3 industry luminaries - Tom Doherty, Director of New Technology Initiatives at HTSA, and a veteran of the Consumer Electronic Industry with a remarkable 40-year career. From pioneering Tom Doherty’s Custom Audio and Video in 1985 to instrumental roles in founding Escient and expanding Gracenote, Tom is a CEDIA Lifetime Achievement Awardee and a Lutron Hall of Fame inductee.

    Joining Tom is David Weinstein, the Vice President of Residential Sales at Lutron Electronics Co., Inc. David's vast 45-year experience in the lighting control, shading, and lighting systems business is an invaluable asset to our discussion.

    Completing our lineup is Joaquin Rivera, Co-Founder of ByDesign Vision & Sound Marketing. With a 15-year tenure at Stewart Filmscreen and a series of industry accolades, Joaquin's journey from production to VP.

    About One Firefly

    One Firefly, LLC is an award-winning marketing agency that caters to technology professionals in the custom integration, security and solar energy markets. One Firefly is headquartered in Davie, Florida with staff located throughout North America and has been operating since 2007.

  • During our time together, we discussed:

    His diverse career at Crestron Electronics, focusing on his various roles and significant contributions to the company and the custom electronics industry.The vital role of training the next generation of Audiovisual Industry professionals focusing on developing their skills and knowledge to meet the industry's evolving demands.The expected impact of AI on the industry and a unique perspective on the potential advancements and challenges AI might bring to the industry.And insights from his experience as a balloon pilot at the Macy's Thanksgiving Day Parade for more than 30 years.

    To get transcripts, resources of what was mentioned in the show, and more visit: onefirefly.com/au256

    SHOW NOTES

    Richard is an industry veteran with more than 35 years of audiovisual experience. He has worked at Crestron Electronics for 23 years in various roles, and is currently the Global Director Pro Community. In his current role, he works to expand the Crestron community through engaging with multiple channels and helping to guide customers to successful implementations of Crestron technology. He is working with AVIXA, BICSI, CEDIA, NSCA and more to help foster audiovisual industry training for the next generation of professionals. He helped to create the Crestron Services Providers program and worked to ensure they have the proper tools to support Crestron clients. He proudly oversees the Crestron Masters event.

    Richard’s favorite personal accomplishment is his hobby as a Balloon Pilot for the Macy’s Thanksgiving Day Parade. He’s been responsible for the inflation teams, launching the balloons, and piloting the balloons since he started as a volunteer in college.

    About One Firefly

    One Firefly, LLC is an award-winning marketing agency that caters to technology professionals in the custom integration, security and solar energy markets. One Firefly is headquartered in Davie, Florida with staff located throughout North America and has been operating since 2007.

  • During our time together, we discussed:

    Eddie’s takeaways from his experience serving on the CEDIA Board of Directors for the past three yearsExpanding their business through strategic acquisitions this year and the lessons they’ve learned along the wayThe importance of defining and refining processes to run a business with multiple locationsVendor selection beliefs and best practices

    To get transcripts, resources of what was mentioned in the show, and more visit: onefirefly.com/au255

    SHOW NOTES

    James Garrett is a visionary leader who has a passion for innovation and excellence. He has over 20 years of experience in the electrical and custom integration industry. He founded Garrett Integrated Systems in 2014.

    This year, Garrett has grown rapidly through strategic acquisitions of other tech companies in the luxury home space. Some of the notable acquisitions include The Loop Technologies, and Sound Technology Group, both leaders in their respective markets. Through these acquisitions, Garrett has expanded its product portfolio, customer base, and market share, and has established itself as a dominant player in the luxury home and Estate markets.

    About One Firefly

    One Firefly, LLC is an award-winning marketing agency that caters to technology professionals in the custom integration, security and solar energy markets. One Firefly is headquartered in Davie, Florida with staff located throughout North America and has been operating since 2007.

  • During our time together, we discussed:

    Eddie’s takeaways from his experience serving on the CEDIA Board of Directors for the past three yearsHis impressions and takeaways from the CEDIA AI SymposiumEddie shares valuable insights from a recent interaction with an architectHis predictions for the luxury residential construction industry in 2024

    To get transcripts, resources of what was mentioned in the show, and more visit: onefirefly.com/au254

    SHOW NOTES

    Eddie has been in the AV and low voltage channel for over thirty years, and volunteering with CEDIA for more than a decade. He served on the CEDIA Board of Directors from 2020 through 2023, and continues to serve on CEDIA committees. He started his career in security before founding his own integration firm: SmartTouchUSA. Throughout his career, Eddie has been involved in all aspects of the AV business, including installation, system design, programming, marketing, sales, and executive leadership.

    About One Firefly

    One Firefly, LLC is an award-winning marketing agency that caters to technology professionals in the custom integration, security and solar energy markets. One Firefly is headquartered in Davie, Florida with staff located throughout North America and has been operating since 2007.

  • During our time together, we discussed:

    Chris’s journey in the CI industry, starting in DIY smart tech, and moving into a professional AV careerThe training and assistance he received from PrepTECHThe mindset of extreme ownership and the principles he lives by to be the best leader possible for his teamHis role as a Service Manager and how to successfully run service in a CI business

    To get transcripts, resources of what was mentioned in the show, and more visit: onefirefly.com/au253

    SHOW NOTES

    Chris got his start in the smart home industry in the DIY space. In 2022, Chris met Mitch Klein at CES, who told him about the industry’s largest trade show: CEDIA. Chris paid his way to go to CEDIA 2022, and the rest is history.

    He networked with all the right people and started a full-time career in A/V. Chris has been featured on the CEDIA Podcast twice, and he’s grown in his role at Eagle Sentry, moving from A/V Project Coordinator to the Service Manager in under six months. He has a true passion for empowering clients with their smart technology.

    About One Firefly

    One Firefly, LLC is an award-winning marketing agency that caters to technology professionals in the custom integration, security and solar energy markets. One Firefly is headquartered in Davie, Florida with staff located throughout North America and has been operating since 2007.

  • During our time together, we discussed:

    Clinton’s career journey in the technology industry, starting in audio post-production engineering, moving into sales, and eventually becoming owner and president of Mainline MarketingHis mindset of out-servicing the competitionMarket conditions during the pandemic, and predictions for what the economic landscape will look like in 2024

    To get transcripts, resources of what was mentioned in the show, and more visit: onefirefly.com/au252

    SHOW NOTES

    Clinton has over 25 years of sales and management experience after graduating from Full Sail University with a degree in recording engineering. In 2000, Clinton joined Mainline as a sales representative, becoming the firm’s top producer during his first 18 months with the firm.

    He was made a partner a year later, promoted to Vice President of Sales in 2004, and went on to become the President of Mainline after purchasing the firm in 2005. Today Mainline Marketing is one of the leading AV rep firms in the country.

    Based in Orlando, Florida, they have been connecting the companies who make exceptional audio-visual equipment with the integrators and end customers since 1987.

    About One Firefly

    One Firefly, LLC is an award-winning marketing agency that caters to technology professionals in the custom integration, security and solar energy markets. One Firefly is headquartered in Davie, Florida with staff located throughout North America and has been operating since 2007.

  • During our time together, we discussed:

    Xavier’s history with Lutron, from his days as a field service engineer traveling the world, to the present as a system designer and consultant.Best practices and advice for designing a lighting control system.Creating and growing his YouTube channel.

    To get transcripts, resources of what was mentioned in the show, and more visit: onefirefly.com/au251

    SHOW NOTES

    Xavier has been in the CI industry for much of his career. He spent seven years working at Lutron as a lighting control system programmer before branching out to start his own business, Adelux Consulting. Adelux provides top-tier consulting, sales, and programming services for Lutron systems.

    Xavier is also a talented content creator and has his own YouTube channel, where he shares his insights as a lighting control and home automation specialist.

    Beyond his professional commitments, Xavier is an avid photographer and videographer. He’s a frequent traveler and brings his camera as a companion to capture the beauty of all the places he sees.

    About One Firefly

    One Firefly, LLC is an award-winning marketing agency that caters to technology professionals in the custom integration, security and solar energy markets. One Firefly is headquartered in Davie, Florida with staff located throughout North America and has been operating since 2007.

  • During our time together, we discussed:

    Tom’s rise to prominence in the CI space, starting with founding his own AV business in 1985His work toward growing industry-wide education and awareness in the lighting categoryThe very first AI Symposium at CEDIA, and the meteoric rise of AI since Nov 2022

    To get transcripts, resources of what was mentioned in the show, and more visit: onefirefly.com/au250

    SHOW NOTES

    Tom has more than 40 years of experience in the consumer electronics industry. Throughout his career, he’s consistently identified and taken advantage of growth opportunities, starting with his own integration company and co-founding CEDIA in 1989. He has also played a key role in the success of companies like Escient, Gracenote, and Lutron.

    In 2001, Tom received the CEDIA Lifetime Achievement Award, and in 2008 he was inducted into the inaugural Lutron Hall of Fame. In 2017, he joined the Home Technology Specialists of America (HTSA) as Director of New Technology Initiatives, where he has helped drive growth in the lighting category for the custom installation industry.

    About One Firefly

    One Firefly, LLC is an award-winning marketing agency that caters to technology professionals in the custom integration, security and solar energy markets. One Firefly is headquartered in Davie, Florida with staff located throughout North America and has been operating since 2007.

  • During our time together, we discussed:

    The state of the custom integration industry in the UKComparing and contrasting the northamerican and the UK marketsOne Firefly’s participation in the upcoming Ei Live! Show

    To get transcripts, resources of what was mentioned in the show, and more visit: onefirefly.com/au249

    SHOW NOTES

    David has 40 years of experience in the publishing and exhibitors’ industry. In 2009, he founded All things media Ltd and introduced the Essential Install magazine which has grown to become the leading magazine in the CI field in the UK.

    David also launched the EI Live! exhibition and the Smart Building awards. Ei Live! Is now the only dedicated AV and Home automation show now in the UK.

    Presently, their activities span across three interconnected market sectors: Custom Install, Electrical Contracting, and Data Centre media. Their comprehensive publishing approach includes a print magazine, dedicated websites with daily news updates, weekly newsletters, and digital versions of their print publications.

    About One Firefly

    One Firefly, LLC is an award-winning marketing agency that caters to technology professionals in the custom integration, security and solar energy markets. One Firefly is headquartered in Davie, Florida with staff located throughout North America and has been operating since 2007.

  • During our time together, we discussed:

    The challenges of opening a business in the midst of a pandemicIans take on the current state of hiring in the Av industryAspires new project R&D Lab and how this has impacted quality and delivery.

    To get transcripts, resources of what was mentioned in the show, and more visit: onefirefly.com/au248

    Be sure to check out Ian’s first appearance on Automation Unplugged back on show #94 recorded on January 8th, 2020.

    SHOW NOTES

    Ian Williams has worked in the Custom Integration industry for 22 years. In 2007 he founded Encore Custom Audio Video.Since then they have won ten CEDIA awards, earned the Mark of Excellence Award, and were named Integrator of the Year at CES in Las Vegas in January of 2015.

    In early 2017, Ian sold Encore to Casaplex. Over the next three years, Ian built strong teams, created processes, and helped maintain strong margins at Casaplex and Starr Systems.

    Ian and his wife Janet moved to Charleston, SC in 2019 where they opened Aspire AVS in 2019 as a family owned and operated business. Ian opened a second location in his hometown of Washington, DC in 2020.

    Ian & Janet have three boys and enjoy sunsets, playing with their four dogs, enjoying nature, and having dinner together as a family.

    About One Firefly

    One Firefly, LLC is an award-winning marketing agency that caters to technology professionals in the custom integration, security and solar energy markets. One Firefly is headquartered in Davie, Florida with staff located throughout North America and has been operating since 2007.

  • During our time together, we discussed:

    John’s experience in broadcast TV and video editingJohn's Emmy winning journey, covering two Olympic games for NBCWhy Netgear AV entered the CI channelThe role of AI in copywriting and imagery and other forms of content creation

    To get transcripts, resources of what was mentioned in the show, and more visit: onefirefly.com/au247

    SHOW NOTES

    John started out working in broadcast TV with a successful career in video editing before moving to the manufacturing side with roles in product management and marketing. His extensive travel experiences include covering two Olympic Games for NBC Sports and winning an Emmy Award for his work at the 2004 Athens Olympics.

    About One Firefly

    One Firefly, LLC is an award-winning marketing agency that caters to technology professionals in the custom integration, security and solar energy markets. One Firefly is headquartered in Davie, Florida with staff located throughout North America and has been operating since 2007.

  • During our time together, we discussed:

    Jason's 23-year experience as editor of CE Pro magazineThe role of recurring revenue in our industrySome of the actionable insights possible thanks to DTools Business Intelligence capabilities

    To get transcripts, resources of what was mentioned in the show, and more visit: onefirefly.com/au246

    SHOW NOTES

    Jason has been involved in the low-voltage smart home market since 1990. He was the editor of Security Sales & Integration for ten years and has spent the last 23 years as the editor of CE Pro. He recently joined D-Tools as the Data Solutions Architect & Evangelist.

    About One Firefly

    One Firefly, LLC is an award-winning marketing agency that caters to technology professionals in the custom integration, security and solar energy markets. One Firefly is headquartered in Davie, Florida with staff located throughout North America and has been operating since 2007.