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The flowers are blooming, the pollen is popping, and Courtney’s wondering why corporate spring break isn’t a thing (seriously though). While the AI Knowhow Team hits pause on the regular lineup, they're gearing up for something fresh, live, and full of Knownwell goodness.
On April 15th, Courtney Baker and David DeWolf are going live on LinkedIn to peel back the curtain on what’s new at Knownwell. If you're a professional services leader - or just someone who wants to ditch the guesswork and start driving business with data - this is your backstage pass to see how our native AI platform is evolving.
To register, make sure to visit https://www.linkedin.com/events/7313305362961453125/.
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Want to unlock AI's potential in your organization? Skip the brainstorms and go all in with an AI Hackathon!
In this final installment of the Applied AI series, CMO Courtney Baker is joined by CEO David DeWolf, and Chief Product and Technology Officer Mohan Rao to break down why AI hackathons might be your best tool for driving adoption, sparking collaboration, and building lasting impact. Whether you’re a tech startup or a professional services firm, this episode gives you the blueprint.
Special guest Jeff Gallimore, Chief Technology and Innovation Officer of Excella, shares best practices from their GenAI-focused hackathons—including how engaging clients as judges and building cross-functional teams helped move ideas from prototype to production. From enabling constraints to cultural buy-in, Jeff explains how hackathons can be more than just a creative break—they can be a launchpad for real outcomes.
Courtney, David, and Mohan reflect on their own hackathon experiences and offer strategic advice on making hackathons successful—from aligning with your roadmap to ensuring outputs are built to scale. Plus, how non-engineers can thrive in AI innovation thanks to tools like Canva and prompt engineering.
All that PLUS Pete Buer breaks down the rise and fall (and jailbreak) of the Humane AI Pin. The big lesson? Innovation only sticks if it meets the market where it is.
Whether you’re running your first hackathon or looking to level up your next one, this episode is packed with practical tips, real stories, and a bit of good-natured competition.
Want to see what Knownwell’s platform can do with your data? Visit www.knownwell.com to get started.
Watch this episode on YouTube: https://youtu.be/Gu2jq1Ol_Z0
Show notes Connect with Jeff Gallimore on LinkedIn Learn more about Excella Connect with David DeWolf on LinkedIn Connect with Courtney Baker on LinkedIn Connect with Mohan Rao on LinkedIn Connect with Pete Buer on LinkedIn Watch a guided Knownwell demo Follow Knownwell on LinkedIn -
Saknas det avsnitt?
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Still think of AI as just a chatbot? It’s time to reframe that mindset.
Logan Kilpatrick of Google DeepMind joins the show to discuss the latest advances with Gemini, including long-context reasoning and native multimodal capabilities—and why UX, not chat, is the real frontier in AI. He shares examples from Khan Academy and others that show how smarter, more human-centered experiences are key to unlocking AI’s full potential.
Logan and Mohan Rao also explore why it's such an exciting time to be working in AI, with developers making groundbreaking discoveries daily, and how the next wave of AI in services businesses has so much promise, as we shift from real-time answers to asynchronous, reasoning-driven systems with humans in the loop.Next, CMO Courtney Baker teams up with CEO David DeWolf and Chief Product and Technology Officer Mohan Rao to look at why, in the AI age, leaders need to think differently about how to deliver value with concepts like learning systems, compounding intelligence, and more.
They also join Logan in challenging the chatbot-centric mental model that many may hold about AI because it has been our introductory experience to the technology. They explore why simply deploying chat interfaces isn't the future—and why UX is key to making AI work for real business outcomes.
Plus, Pete Buer breaks down Anthropic’s $61B valuation from their latest funding round and looks at how businesses should evaluate LLMs for fit and function, not just from what they read in the latest headlines.Ready to stop having long, text-based discussions with a chatbot and start building smarter AI experiences? Us too.
Watch this episode on YouTube: https://youtu.be/4wHs_V96afECheck out Knownwell’s AI-native platform and see how your business can thrive in the new era: Knownwell.com
Show Notes: Connect with Logan Kilpatrick on LinkedIn Read the LinkedIn post about Mercor that David, Mohan, and Courtney discuss Learn more about Google DeepMind Learn more about Google AI Studio Connect with David DeWolf on LinkedIn Connect with Courtney Baker on LinkedIn Connect with Mohan Rao on LinkedIn Connect with Pete Buer on LinkedIn Watch a guided Knownwell demo Follow Knownwell on LinkedIn -
The best leaders don’t wait for problems to arise - they anticipate them before they happen.
But how do you shift from a reactive leadership style to a proactive one?
AI might just be the key.
In this episode, host Courtney Baker is joined by Knownwell CEO David DeWolf, and Chief Product and Technology Officer Mohan Rao. Together, they explore how AI enables leaders to foresee challenges, manage risks, and reclaim time for strategic decision-making. From AI-driven notifications that predict client or employee concerns to tools that help leaders focus on what truly matters, they uncover how AI is reshaping leadership itself.
Special guest Jess Hall, Chief Growth Officer at OpsCanvas and member of Knownwell’s AI Advisory Board, sits down with NordLight CEO Pete Buer to tackle one of the biggest hurdles in AI adoption: trust. Drawing from her experience in product strategy and AI ethics, Jess shares a powerful framework for building trust in AI systems, explains why AI skepticism mirrors the early days of automated elevators, and offers practical steps for businesses to create AI-powered products that people feel safe using.
Plus, in our AI in the Wild segment, we put AI itself on the spot. Can AI tell us how to turn raw data into actionable insights? You might be surprised by the answer.
Want to stop reacting and start leading with AI? Visit Knownwell.com to see how our platform helps executives like you stay ahead.
Watch this episode on YouTube: https://youtu.be/N5pD5rh5hRs
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Would you rather trust an AI decision-making system that's 90% accurate but a total black box, or one that's only 70% accurate but fully explainable? What about AI that predicts your next big revenue stream with 30% certainty versus AI that boosts your operations by 70%? In this special 75th episode of AI Knowhow, we put our panel to the test in an AI-themed game of Would You Rather?
Knownwell CMO Courtney Baker is joined by CEO David DeWolf and Chief Product and Technology Officer Mohan Rao for a lively debate on AI trade-offs in business. From decision-making transparency to revenue growth strategies, our team digs into real-world applications of AI and what business leaders should prioritize.
Plus, NordLight CEO Pete Buer introduces a brand-new segment, This Is Your Brain on AI, where we explore Microsoft's latest study on AI reliance and its impact on critical thinking. Are we outsourcing too much of our problem-solving to AI? What should HR and L&D teams be doing to counteract potential skill atrophy?
And don't miss our special guest, Abhijit Mitra, CEO of Outreach.io, who sits down with Pete to discuss agentic AI and how Outreach is revolutionizing B2B sales with AI-powered prospecting. Can AI automate the grunt work of sales reps while still keeping the human touch? Abhijit shares his vision for the future of AI agents in business.
Try Knownwell’s platform today at knownwell.com.
Tags:
#AI #AIinBusiness #AgenticAI #MachineLearning #ArtificialIntelligence #B2BSales #CriticalThinking #BusinessGrowth #SalesTech #Automation #HR #Leadership #Technology #FutureOfWork #AIProspecting -
Your data is trying to tell you something. Are you listening?
AI isn’t just about insights. It’s about execution.
In this episode of AI Knowhow from Knownwell, CMO Courtney Baker is joined by CEO David DeWolf Chief Product and Technology Officer Mohan Rao to explore how AI is reshaping execution in professional service firms. They discuss how AI can move beyond simple automation to orchestrate strategic execution, aligning teams, prioritizing tasks, and ensuring the right work gets done at the right time.
Our special guest, Daniel Marcous, Co-founder and CTO of April, sits down with Pete to discuss how AI is transforming tax preparation. He shares how April’s AI-powered tax solution reduces complexity and risk while building trust in financial AI products.
And in a brand-new segment, What’s Up, Grok?, Pete breaks down the latest AI news—including Elon Musk’s bold claims about Grok 3. Is it truly a game-changer or just more noise?
Watch this episode on YouTube: https://youtu.be/BE25MAc5jlw
Want to see how AI can help you execute on your most important priorities? Visit www.Knownwell.com to explore our AI-driven platform.
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We’re turning up the heat once again! After last year’s sizzling Hot Takes episode, we had to run it back for 2025.
Knownwell CMO Courtney Baker is joined by CEO David DeWolf and Chief Product & Technology Officer Mohan Rao to deliver their boldest AI predictions yet. What shifts are coming in AI? Which trends are about to fizzle out? And what might shake up the industry in unexpected ways?
In our expert interview segment, Pete Buer sits down with AI and digital transformation expert Dr. Henna Karna, a Harvard Fellow and former Google executive. She shares practical strategies for business leaders to ensure AI is solving real problems and not just creating new ones. From cost concerns to strategic adoption, Dr. Karna explains how companies can maximize AI’s potential without getting caught up in the hype.
Grab your milk, ice cream, or (according to Mohan) hot chocolate—this one’s gonna be on fire!
www.knownwell.com
Watch this episode on YouTube: https://youtu.be/0ST1zZV4MNU
00:00 Introduction 01:00 Setting the Stage for 2025 Predictions 02:18 First Hot Take: The End of AI-Powered Marketing
Episode Highlights
04:00 Second Hot Take: Data is Dead 06:40 Third Hot Take: The Decline of Open Source Models
08:41 Fourth Hot Take: OpenAI's Impending Implosion
13:47 Google's Edge in AI Integration
16:32 AI in Business Strategy
17:09 Interview with Dr. Henna Karna
18:38 AI's Role in Strategic Planning
24:08 Cost and AI Adoption
26:41 Customer-Centric AI Solutions
29:57 Conclusion and Future of AIShow Notes
Connect with Dr. Henna Karna on LinkedIn Connect with David DeWolf on LinkedIn Connect with Courtney Baker on LinkedIn Connect with Mohan Rao on LinkedIn Connect with Pete Buer on LinkedIn Watch a guided Knownwell demo Follow Knownwell on LinkedIn -
Data is pouring into your business every second, but where are the insights you need to act on it? Just 27% of business executives in a recent Forrester study said their data and analytics projects produce actionable insights.
In this episode, we look at how AI can help bridge the gap between the overwhelming amounts of data available today and the actionable intelligence executives need to drive results.
Knownwell CMO Courtney Baker, CEO David DeWolf, and Chief Product and Technology Officer Mohan Rao kick things off by breaking down the journey from raw data to wisdom. They discuss why 60-70% of enterprise data goes unanalyzed and how leaders can leverage AI to surface hidden insights, not just confirm what they already know. Plus, they explain why vision is critical: if you don’t know what you’re looking for, your AI won’t either.
For our expert interview, Pete Buer sits down with Arman Eshraghi, CEO of Qrvey, to discuss how SaaS companies can embed analytics into their products, empowering customers with self-serve insights. Arman shares practical advice for SaaS leaders on turning data into a competitive advantage, plus a sneak peek of Knownwell's own Mohan Rao’s recent appearance on Arman's SaaS Scaled podcast.
All of that PLUS another installment of AI in the Wild with Pete Buer. Pete and Courtney dive into OpenAI’s new deep research tool—an AI agent that might actually live up to the hype, according to Casey Newton of Platformer. Learn why it could revolutionize market research and competitive analysis but why it's also best suited for those with a foundational understanding of the topic at hand.
Want to turn your business data into clear, actionable insights? Visit knownwell.com to learn more about the Knownwell platform.
Watch this episode on YouTube: https://youtu.be/gNEMu_uLvGE
Show Notes & Related Links Connect with Arman Eshraghi on LinkedIn Connect with David DeWolf on LinkedIn Connect with Courtney Baker on LinkedIn Connect with Mohan Rao on LinkedIn Connect with Pete Buer on LinkedIn Watch a guided Knownwell demo Read The Human Impact of Data Literacy from Accenture, which includes a number of stats cited in the episode Follow Knownwell on LinkedIn
Tags:
#AI #DataAnalytics #BusinessIntelligence #AIinBusiness #EmbeddedAnalytics #DataInsights #SaaS #AIforExecutives #CustomerInsights #DataStrategy #EnterpriseAI #OpenAI #DeepResearch #AIApplications #BusinessGrowth
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What does an AI roadmap really look like? And how does a corporate AI roadmap differ from a personal one? In this episode of AI Knowhow from Knownwell, host Courtney Baker is joined by Knownwell’s CEO David DeWolf, Chief Product & Technology Officer Mohan Rao, and NordLight CEO Pete Buer to break it all down.
First, the team explores how business leaders can chart a clear AI strategy—starting with vision, linking it to business goals, and balancing customer feedback with long-term objectives. David and Mohan share insights on making micro-pivots, avoiding roadmap confusion, and the key decision every company must make: Is AI a tool, or is it your operating system?
Special guest Dr. Joan Palmiter Bajorek, author of Your AI Roadmap, sits down with Pete to discuss how professionals can future-proof their careers with an AI strategy of their own. She shares why a strong personal brand, multiple income streams, and financial security are essential in the AI era and how workers can position themselves for long-term success.
And in AI in the Wild, Courtney and Pete dig into AI-designed shoes. A new shoe combines AI-driven custom fitting with personalized footwear, raising big questions about AI’s role in design, manufacturing, and consumer trends. Is it just a gimmick or a glimpse of AI-powered retail to come?
Sign up for Knownwell’s AI-powered platform for Commercial Intelligence: www.knownwell.com
Watch this episode on YouTube! https://youtu.be/FbmzNS1KV_0
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You’re smart. You know your business cold. But do you know how to build the right AI team? It’s harder than it looks, and the old innovation playbook just won’t cut it.
Pete Buer sits down with Ben Hafele, CEO of Lean Startup and host of The Lean AI Podcast, to discuss how to assemble the right AI team. They explore what skill sets are essential, how to balance technical and strategic talent, and why AI teams need a different structure than traditional innovation groups.
As always, host Courtney Baker is joined by CEO David DeWolf and Chief Product & Technology Officer Mohan Rao for a panel discussion where they further break down the key differences between AI innovation teams and traditional ones. Plus, we cover a few more burning questions about building the right AI team, like does Amazon’s famous “two-pizza rule” still apply in the AI era?
To kick the episode off, we dive into what might be the most game-changing week in AI since ChatGPT launched. With Producer Will Sherlin stepping in to help, Pete Buer unpacks the frenzy around DeepSeek’s new open-source AI model. How did this Chinese startup manage to train a cutting-edge model at a fraction of the cost of OpenAI and Meta? And why does this mark a "Sputnik moment" for AI development? From business leaders to investors, the ripple effects could be massive.
Watch this episode on YouTube: https://youtu.be/sHmj55qkYR0
Sign up for Knownwell’s beta: www.knownwell.com -
Is your organization held back by departmental silos where the necessary data and information doesn't always flow between them? AI might just be the key to breaking these silos down.
Pete Buer kicks things off with an interview featuring Josh Okun, Chief Innovation Officer at Gravity Global. Josh shares how AI is helping global teams collaborate across time zones, optimize creative processes, and foster dynamic relationships within organizations. Discover how his team at Gravity Global leverages AI tools like custom GPTs and RAG to turn static brand guidelines into dynamic resources that streamline decision-making at every level. Pete and Josh also explore the transformative power of AI in creating "living brands," synthetic audiences, and innovative teamwork models.
Next up, Knownwell CMO Courtney Baker dives into how AI is reshaping collaboration and creativity within organizations. Alongside Knownwell CEO David DeWolf and Chief Product Officer Mohan Rao, they expand on Pete and Josh's discussion, touching on leadership’s role in AI adoption and debating whether change must come from the top or emerge from empowered teams. David and Mohan weigh in on fostering innovation through AI clubs and cultural shifts.
Plus, Pete wraps up the episode with a segment on the growing potential of AI-driven "physical intelligence" and its implications for businesses in 2025.
00:00 Introduction: Breaking Down Silos with AI
00:53 Interview with Josh Okun: AI in Business
03:28 AI in Creative and Beyond
06:46 The Future of AI in Marketing
10:09 Leadership and AI Adoption
19:45 Empowerment and Innovation Culture
28:04 Physical Intelligence: The Next Frontier
30:42 Conclusion and Final ThoughtsWatch this episode on YouTube: https://youtu.be/IxdukUrCDyw
Sign up for Knownwell at www.knownwell.com. -
What if AI could reduce a three-month project to just three days?
In this episode, Knownwell CMO Courtney Baker explores how AI is reshaping professional services with the help of CEO David DeWolf, CPO Mohan Rao, and NordLight CEO Pete Buer.
Pete sits down with Matt Pasienski, CEO and co-founder of Pact, to discuss AI's evolution from simple tools to intelligent copilots and the rise of autonomous agents. Matt shares insights from his journey as a services CEO and how Pact is building AI-driven project management copilots. They dive into the implications of AI on management, accountability, and value chain variability, including how copilots can surface risks, identify new opportunities, and transform business operations.
Later, the panel dissects Matt’s takeaways, reflecting on the balance between efficiency and effectiveness in AI adoption and the cultural challenges of integrating AI at scale. They also explore how leadership can act as the "agent core" to navigate the mismatches that arise when parts of the organization move 10x faster.
In the AI in the Wild segment, Pete and Courtney discuss Ai-Da, the humanoid robot artist whose painting of Alan Turing recently sold for $1.1 million at auction (NYT gift article). The work Ai-Da is capable of producing, and the team it took to create her, challenges our assumptions about creativity and AI’s role in art and innovation.
Ready to stop losing clients and surprise churn? Visit Knownwell.com to learn how our tools can help professional service firms transform customer retention.
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What does it take to scale a technology services firm to $250 million and beyond in 2025?
In this episode of AI Knowhow, Knownwell CEO David DeWolf and NordLight CEO Pete Buer share invaluable insights from their own journeys of scaling firms to exponential growth. They also explain just how AI is rewriting the rules.
David and Pete delve into the challenges that tech service leaders face as they move from linear scaling to a steeper revenue curve. From the hunt for "gold-plated unicorn" talent to managing bespoke and complex delivery models, they unpack the unique obstacles and offer solutions rooted in AI. They explain how AI can streamline operations, elevate client relationships, and help leaders focus on strategy—not just survival.
This episode also explores four game-changing strategies, including AI-driven commercial intelligence, which enables firms to identify client risks and opportunities earlier than ever. You’ll also hear why top-down AI adoption, combined with value-stream mapping, is critical to achieving transformative, not incremental, change.
Watch this full conversation at Knownwell.com/scaling.
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Are you ready for AI that doesn’t need instructions?
And if AI shifts from being an order-taker to an order-maker, what does that mean for how we interact with it?
Welcome to 2025! In this special New Year kickoff episode, we dive into the transformative power of Agentic AI, launching the year's first themed series on Scaling with AI.
This episode features a compelling discussion with Charlene Li, New York Times bestselling author of The Disruption Mindset and Winning with Generative AI: The 90-Day Blueprint for Success. Charlene talks with Pete Buer about why 2025 is set to be the year of Agentic AI and provides powerful examples of its impact across industries—from healthcare to consulting services. She shares how businesses can use AI agents to eliminate bottlenecks, streamline decision-making, and gain a competitive edge.
Following this, Knownwell Chief Marketing Officer Courtney Baker is joined by Knownwell CEO David DeWolf and Chief Product and Technology Officer Mohan Rao. Together, they react to Charlene’s insights, comparing the AI revolution to the Industrial Revolution and exploring the leadership challenges in navigating this shift. The panel discusses how Agentic AI will redefine knowledge management, enhance CEO effectiveness, and shape the future of leadership.
2025 can be the year where AI helps you scale your business to the next level. Go to knownwell.com to sign up for our beta.
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What AI strategies and tactics should you prioritize in 2025?
And how can executives inspire their teams to embrace AI?
In this episode, Knownwell's Courtney Baker is joined by CEO David DeWolf, Chief Product Officer Mohan Rao, and NordLight CEO Pete Buer to outline four key AI strategies every leader needs: adopting an AI-first mindset, fostering human-AI collaboration, leveraging predictive analytics, and prioritizing user experience in AI tools.
David, Mohan, and Courtney share actionable insights for embedding AI into your organization's workflows.
Special guest Christian Madsbjerg, author and co-founder of the Human Activity Research Laboratory, joins Pete to discuss putting humans at the center of AI efforts. From longitudinal studies in Brazil to reshaping relationships with technology, Christian reveals why balancing innovation with human impact is critical as AI evolves.
Ready to power your company's success in 2025? Visit Knownwell.com to sign up for our beta waitlist.
Watch this episode on YouTube: https://youtu.be/MuHZMsXxuv4
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Did David DeWolf’s bold 2024 AI predictions hold up? And what’s next for AI in 2025? Join Courtney Baker, Knownwell CEO David DeWolf, and Chief Product and Technology Officer Mohan Rao as they recap last year’s forecasts and dive into fresh predictions for the future of AI. From advancements in AI-first enterprise products to the rise of agentic AI, our panel explores what’s real, what’s hype, and how businesses can prepare.
Special guest Andrew Abela, author of Superhabits:The Universal System for a Successful Life and Dean of the Busch School of Business at the Catholic University of America, joins Pete Buer to discuss how AI can complement human virtues, foster better decision-making, and help us grow into our best selves. His insights on humanity and technology offer a powerful perspective on aligning progress with purpose.
All that PLUS, in a brand-new segment "Secret Agent Man," Pete breaks down the emerging wave of agentic AI. Learn how AI agents could revolutionize team structures and workflows, and why executives need to start planning for these autonomous tools.
Don’t miss out on this exciting episode filled with retrospectives, bold forecasts, and actionable insights.
Find out more about Knownwell’s AI platform at Knownwell.com and start transforming your business today: www.knownwell.com
Watch this episode on YouTube: https://youtu.be/z7Y4LKjZq2k
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Ever wondered what really powers LLMs like ChatGPT, Claude, or Gemini?
In this episode, Courtney Baker, David DeWolf, and Mohan Rao are joined by John Fowler (Knownwell's Chief Science Officer) and Ramsri Goutham Golla (Lead Data Scientist) to break down the mechanics of large language models (LLMs) in ways that are accessible and relevant for all professionals, not just data scientists.
John and Ramsri help explain how LLMs predict the next word in a sentence, what makes them so powerful, and the role of neural networks and attention mechanisms. They also dive into real-world applications, such as retrieval-augmented generation (RAG), and how it’s replacing fine-tuning for more efficient and reliable AI performance.
Ready to harness AI for your business? Learn how Knownwell’s AI-powered platform can empower you to stay ahead at Knownwell.com.
Watch this episode on YouTube: https://youtu.be/l1S3GGyo_o8
Show Notes & Related Links Watch a guided Knownwell demo Read "Here's what's really going on inside an LLM's neural network" in ArsTechnica Read the "Attention Is All You Need" research paper from a number of leaders at Google that's referenced in the episode Connect with Ramsri Goutham Golla on LinkedIn Connect with John Fowler on LinkedIn Connect with David DeWolf on LinkedIn Connect with Mohan Rao on LinkedIn Connect with Courtney Baker on LinkedIn Follow Knownwell on LinkedIn -
Implementing AI is about more than just adopting technology—it’s about bringing people along for the journey. Why is change management a critical competency for successful AI initiatives? How can organizations go beyond early adopters to drive full-scale adoption? And what are the tools and innovations in AI that we’re most grateful for this year?
Special guest Andrew DeBerry, Knownwell AI Advisory Board member, shares lessons from his work with Google X’s Bellwether team, which Time Magazine recently named one of 2024’s best inventions. Learn how AI is helping governments manage disaster response and why listening to end users is crucial for impactful innovation.
Also, it’s Thanksgiving week, and the AI Knowhow team is climbing aboard the “thankfulness train” to share the AI tools that have transformed the way we work and think this year. Which tools did Courtney, David, and Mohan say were their favorites? You’ll have to listen to find out!
All that PLUS Courtney talks with Pete in a new segment, Searching for Competition. Pete discusses OpenAI’s live search engine in ChatGPT and what it means for businesses leveraging real-time information.
Watch this episode on YouTube: https://youtu.be/0mDFVprFbyU
Explore Knownwell’s AI innovations at www.knownwell.com/demo
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Ever wonder what the difference is between explainable AI and understandable AI? In this episode, we break it down so you can sound sharp at your next meeting.
Host Courtney Baker is joined by Knownwell CEO David DeWolf and Chief Product Officer Mohan Rao to explore why these terms matter and how they impact AI adoption in business. They discuss the importance of explainable AI for technical insights and regulatory compliance, while highlighting understandable AI's role in building trust and enhancing user experience.
Our guest, Dom Nicastro, Editor-in-Chief at CMSWire, shares insights on AI's growing influence in customer experience and journalism. From empowering frontline agents to aiding journalists without replacing their expertise, Nicastro reveals how AI serves as a transformative but complementary tool.
Plus, don’t miss the debut of our new segment, Dragnet, where Pete Buer uncovers how AI helped the U.S. Treasury detect over $1 billion in fraud in 2024. It’s a real-world example of AI’s potential for good.
Watch this episode on YouTube: https://youtu.be/txAJLP3iTvE
Want to shape the future of AI in your business? Sign up for Knownwell's early access program and beta waitlist at Knownwell.com.
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Can a simple update to a 75-year-old decision-making framework give your business an edge with AI?
To answer that, Knownwell CMO Courtney Baker, CEO David DeWolf, and CPO/CTO Mohan Rao discuss enhancing the classic OODA (Observe, Orient, Decide, Act) loop with a new step: "Inspect." They explain how "Inspect" can empower companies to evaluate, learn, and refine decision processes in the age of automation, with real-world examples such as autonomous vehicles and medical AI applications.
Check out www.knownwell.com/OODAI to download your own copy of the OODAI Loop.
Also, Michael Harnum of ESG Success shares insights on how AI is helping tech firms scale customer success without massive personnel increases. Michael illustrates how digital customer success tools, like automated monthly reviews and even virtual customer success managers, enable companies to nurture a broad customer base efficiently.
All that PLUS Pete joins Courtney for AI in the Wild, diving into Ernst & Young's $1.4 billion investment in an in-house AI platform that now supports 96% of their workforce. Known as "Client Zero," this pioneering system is boosting operational efficiency and enhancing customer service—serving as a testing ground before client deployment.
Make sure to check out www.knownwell.com/demo to get a look at Knownwell’s AI-powered platform for commercial intelligence.
Watch this episode on YouTube: https://youtu.be/vCM5tQAkyrA
- Visa fler
