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Your Quality Improvement activity isn’t delivering the value you want.
Blog: 5 Things That Quality Is (and Isn’t): A Guide for PractitionersPodcast: Quality Driven AgileMinisode: Driving Quality, Empowering Teams
Business is fast-paced and complex, but your success can’t be sustained if you’re not focusing on what’s important. PMI Partner Consultant Des Kelly invites you to rethink your approach to Quality with insights from over four decades of industry transformation.
We explore how organisations have moved from a product-centric to a customer-first mindset, and why Continuous Improvement and employee engagement are key to delivering real value. Plus, you’ll hear why sustainability and ethics have a growing role of in shaping Quality strategies, and how digital tools are enabling a shift from reactive problem-solving to proactive, real-time solutions.
Ensure that your Quality efforts are focused on what genuinely drives impact with these valuable perspectives that could change the way you approach Quality.
More resources on this topic:
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More from PMI:Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
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Quality and Agile thrive together by putting your customer at the centre of what you do.
Join PMI Senior Consultant Anthony Richardson as he reveals how Agile tools like Empathy Maps, User Stories, and Retrospectives enhance both flexibility and customer satisfaction, debunking the myth that Agile improvement sacrifices quality for speed.
With insights into the crucial role of the Product Owner and the power of Continuous Improvement, this episode will inspire you to adopt strategies that elevate your business practices, keeping Quality front and centre.
Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn
More from PMI:Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
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Saknas det avsnitt?
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What’s stopping you from visualising your workflow?
Join us as we delve into Agile Visual Management, sharing how integrating Agile principles with visual management techniques can help you tackle backlogs and maintain a steady workflow while boosting team morale. PMI Director Consultant Sean Buckland explains how tools like Kanban boards can simplify complex projects, providing clarity on tasks that are in progress, stuck, or completed. Learn to connect user stories to value, prioritise effectively, and quickly clear bottlenecks.
Expand your Agile knowledge and elevate your project delivery with this must-listen episode!
Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn
More from PMI:Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
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What would happen if you integrated Agile into your improvement activity? In this episode, we explore how Lean Six Sigma and Agile methodologies work together.
PMI Director Consultant Sean Buckland shares a case study about an internal development team, initially hesitant to adopt Agile practices. By integrating Lean Six Sigma principles and embedding developers within the improvement team, they fostered collaboration and developed a visual management interface using low-code tools. This approach improved efficiency in a logistics operation and avoided the cost of a new ERP system.
Tune in to discover how combining Agile and Lean Six Sigma can enhance collaboration and drive project success in your business.
Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn
More from PMI:Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
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Do you ever wonder how some organisations adapt to change so effortlessly?
On Demand Webinar: Agile Improvement - Myth or Magic?Podcast: The Power of RetrospectivesOn Demand Webinar: PDSA Your Work, Your Project, Your Programme
PMI Director Consultant Sean Buckland describes how Agile methodologies, rooted in the Agile Manifesto, combine with Lean principles to drive sustainable, customer-focused improvements. Tune in to hear why Agile Improvement isn’t a trend, but a powerful approach that can help organisations just like yours implement solutions quickly and effectively, using PDSA to refine and sustain progress, and thrive in dynamic environments.
More resources on this topic:
Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn
More from PMI:Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
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Think you already know how to unlock a team’s potential?
Blog: 5 Flochart Challenges You'll Want Your Team to Know AboutCase Study: Engaging a Dispersed Team in TransformationPodcast: Invest in Relationships to Build Successful Teams
Then you need to join Mark Allison; PMI Senior Consultant and experienced improvement team leader, for an engaging exploration that will reveal how you can truly optimise the performance of your team. Learn more about the delicate art of building strong relationships, how to uncover hidden strengths, and tips for navigating resistance to change, as Mark shares valuable insights that are the difference between a good team and a great team.
More resources that you may find interesting:
Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn
More from PMI:Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
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Your process data today is different from yesterday. But is an investigation worthy of your time?
As an Improvement Practitioner, you already know that understanding variation is crucial and that Statistical Process Control (SPC) charts offer profound insights into process stability and performance – so what gets in the way of adopting SPC across your wider organisation?
Whether you're facing resistance from teams, struggling with data overload, or unsure where to start, PMI Director Consultant Dennis Crommentuijn-Marsh tackles the real-world roadblocks you’re experiencing. Dennis shares practical strategies to ensure SPC adoption takes root and drives meaningful, lasting change throughout your organisation.
On-Demand Webinar: 100 Years of Control ChartsBlog: 5 Challenges of Embedding Control Charts in Daily Process ManagementInfographic: Control Charts - a Short Journey Through The Basics
Related resources:
Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn
More from PMI:Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
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“Does Lean apply to me? It’s fine for manufacturing, but I work in the service industry.”
On-Demand Webinar: Manufacturing vs Service Process ImprovementPodcast: Taking Out Waste May Not Make You LeanOn-Demand Webinar: Lean vs Six Sigma - Two sides of the same coin?
Join Niall Coney, Consultant at PMI, as he challenges widespread misconceptions about Lean practices, exploring the origins and core principles, and highlighting their broader applicability. By emphasising the critical importance of understanding the "why" behind these tools, he offers compelling, real-world examples of their successful use in service contexts.
Packed with thought-provoking insights and actionable book recommendations, this is an unmissable episode for service industry professionals looking to enhance their Lean expertise.
Related resources:
Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn
More from PMI:Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
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The way you present your project achievements could be the difference between driving impactful change and losing your audience entirely.
Delve into the critical art of effectively communicating results with PMI Director Consultant Dennis Crommentuijn-Marsh. Drawing from his extensive experience and lessons learned, he offers practical advice on structuring presentations for maximum impact. Gain valuable insights on customising language to resonate with your audience and aligning your message with key organisational metrics.
Brace for Impact!Celebrating Success, Learning from FailureDelivering Successful Presentations
Related resources:
Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn
More from PMI:Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
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How do you deploy a strategy effectively and ensure it makes the impact that will elevate your organisation?
Podcast: Strategy and the Responsibilities of the Leadership TeamPodcast: Competitive Analysis Through Porter's 5 ForcesPodcast: Understand External Influences using PESTELPodcast: Evaluate your strategic position with SWOTPodcast: Use Force-Field to Understand ChangeConsultancy: Transform Your Strategy
In the final episode of our strategy-focused mini-series, PMI Partner Consultant Des Kelly shares how you can transform your organisation's strategy into a clear, actionable roadmap that everyone can follow using the X matrix. This powerful visual management tool forms part of the Hoshin Kanri approach and plays a critical role in strategic alignment, communication, and measurement, ensuring your strategy not only reaches its full potential but drives outstanding results across the organisation.
Are you ready to transform your strategy? PMI’s skilled consultants can help you turn your Goals into Results, assisting you at every stage from conception through to implementation. Learn more at https://pmi.co.uk/consultancy/#strategy
More resources to help you develop a strategy that delivers results:
Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn
More from PMI:Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
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How will you know that your reinvigorated strategy is an improvement? Join PMI Partner Consultant Des Kelly in the next episode of our strategy-focused mini-series as he delves into the art of defining clear, actionable objectives.
Discover how to harness the power of the 3 Question Model from Nolan and Provost to sharpen your strategy, as Des guides you through the essential questions: ‘What are we trying to accomplish?’, ‘How will we know that change is an improvement?’, and ‘What changes can we make that will result in improvement?’. Tune in to unlock the secrets to crafting a strategy that delivers real results.
Podcast: Strategy and the Responsibilities of the Leadership TeamPodcast: Competitive Analysis Through Porter's 5 ForcesPodcast: Understand External Influences using PESTELPodcast: Evaluate your strategic position with SWOTPodcast: Use Force-Field to Understand ChangeConsultancy: Transform Your Strategy
Are you ready to transform your strategy? PMI’s skilled consultants can help you turn your Goals into Results, assisting you at every stage from conception through to implementation. Learn more at https://pmi.co.uk/consultancy/#strategy
More resources to help you develop a strategy that delivers results:
Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn
More from PMI:Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
Explore On Demand >> Explore Distance Learning >> -
Developing a successful strategy requires the transformation of abstract ideas into actionable plans, and this is where the Affinity Diagram and the Interrelationship Diagraph are invaluable.
Join us for the sixth episode of our strategy-focused mini-series as we move on to top tools for establishing the end goals and objectives. PMI Partner Consultant Des Kelly reveals how AD and ID can foster consensus among senior leadership teams and pinpoint key drivers through converting qualitative insights into structured, strategic objectives.
Podcast: Strategy and the Responsibilities of the Leadership TeamPodcast: Competitive Analysis Through Porter's 5 ForcesPodcast: Understand External Influences using PESTELPodcast: Evaluate your strategic position with SWOTPodcast: Use Force-Field to Understand ChangeConsultancy: Transform Your Strategy
Are you ready to transform your strategy? PMI’s skilled consultants can help you turn your Goals into Results, assisting you at every stage from conception through to implementation. Learn more at https://pmi.co.uk/consultancy/#strategy
More resources to help you develop a strategy that delivers results:
Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn
More from PMI:Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
Explore On Demand >> Explore Distance Learning >> -
Are you aware of the invisible forces shaping the success or failure of your organisation's strategic goals?
Podcast: Strategy and the Responsibilities of the Leadership TeamPodcast: Competitive Analysis Through Porter's 5 ForcesPodcast: Understand External Influences using PESTELPodcast: Evaluate your strategic position with SWOTConsultancy: Transform Your Strategy
PMI Partner Consultant Des Kelly delves into the transformative power of the Force Field Analysis tool as our strategy-focused mini-series continues. The conversation illuminates how this tool can uncover the driving and hindering forces that can significantly impact your organisation’s objectives. Highlighting the critical role of balanced group discussions and the inclusion of diverse perspectives, Des offers valuable insights into leveraging Force Field Analysis for strategic advantage.
Are you ready to transform your strategy? PMI’s skilled consultants can help you turn your Goals into Results, assisting you at every stage from conception through to implementation. Learn more at https://pmi.co.uk/consultancy/#strategy
More resources to help you develop a strategy that delivers results:
Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn
More from PMI:Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
Explore On Demand >> Explore Distance Learning >> -
The business landscape can make or break your strategy. So you need to understand the strengths, weaknesses, opportunities, and threats facing your organisation in order to make informed decisions, identify potential risks, and leverage your competitive advantages.
Podcast: Strategy and the Responsibilities of the Leadership TeamPodcast: Competitive Analysis Through Porter's 5 ForcesPodcast: Understand External Influences using PESTELConsultancy: Transform Your Strategy
In the fourth episode of our strategy-focused mini-series, PMI Partner Consultant Des Kelly continues his exploration of top tools for understanding the world in which we operate, showcasing SWOT Analysis as a powerful tool for evaluating your strategic position.
Are you ready to transform your strategy? PMI’s skilled consultants can help you turn your Goals into Results, assisting you at every stage from conception through to implementation. Learn more at https://pmi.co.uk/consultancy/#strategy
More resources to help you develop a strategy that delivers results:
Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn
More from PMI:Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
Explore On Demand >> Explore Distance Learning >> -
Understanding the macro environment is crucial for effective strategic decision-making, and PESTEL is a tool for helping you do this.
Podcast: Strategy and the Responsibilities of the Leadership TeamPodcast: Competitive Analysis Through Porter's 5 ForcesConsultancy: Transform Your Strategy
Join us for the next episode in our strategy-focused mini-series as PMI Partner Consultant Des Kelly discusses this comprehensive framework for analysing changes to the status quo, underscoring the necessity of using unbiased data to guide strategic choices.
Are you ready to transform your strategy? PMI’s skilled consultants can help you turn your Goals into Results, assisting you at every stage from conception through to implementation. Learn more at https://pmi.co.uk/consultancy/#strategy
More resources to help you develop a strategy that delivers results:
Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn
More from PMI:Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
Explore On Demand >> Explore Distance Learning >> -
Are you proactive in identifying the forces that influence your business environment?
Podcast: Strategy and the Responsibilities of the Leadership TeamOn Demand Webinar: Making Your Strategy Work for You Consultancy: Transform Your Strategy
By understanding and leveraging these forces, your organisation can navigate competitive landscapes more effectively and make informed strategic decisions that drive success. Join PMI Partner Consultant Des Kelly as our strategy-focused mini-series continues with an exploration of Porter’s 5 Forces. Des explores how integrating Porter’s 5 Forces with other strategic tools will enhance the robustness of your strategic planning.
Are you ready to transform your strategy? PMI’s skilled consultants can help you turn your Goals into Results, assisting you at every stage from conception through to implementation. Learn more at https://pmi.co.uk/consultancy/#strategy
More resources to help you develop a strategy that delivers results:
Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn
More from PMI:Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
Explore On Demand >> Explore Distance Learning >> -
How do you ensure your business strategy is well-crafted and adaptable to the ever-evolving business landscape?
In the first of a strategy-focused mini-series that will explore specific strategic tools and techniques, Des Kelly, PMI Partner Consultant, breaks down the three pivotal phases of strategy that every Leadership team needs to master: strategic analysis, strategic choice, and strategy implementation.
Podcast: Adapting Your Strategy in Disruptive Times On Demand Webinar: Making Your Strategy Work for You Consultancy: Transform Your Strategy
Are you ready to transform your strategy? PMI’s skilled consultants can help you turn your Goals into Results, assisting you at every stage from conception through to implementation. Learn more at https://pmi.co.uk/consultancy/#strategy
More resources to help you develop a strategy that delivers results:
Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn
More from PMI:Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
Explore On Demand >> Explore Distance Learning >> -
Have you ever questioned if your work is truly aligned with your customer's needs?
Podcast: Understanding The Voice of The Customer On Demand Webinar: Improving Through the Voice of the Customer Blog: Link Measures to The Voice of Your Customer
Drawing on a coaching experience where a project team faced this very challenge, PMI Director Consultant Sean Buckland underscores the importance of defining value from the customer's perspective and differentiating it from the business's voice. Tune in for insights on identifying barriers and setting meaningful objectives for sustainable success.
Related resources:
Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn
More from PMI:Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
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Unlock the power of intrinsic motivation to engage your team in change.
Join PMI Director Consultant and experienced Executive Coach Warren Knight as he shares valuable insights into the psychology of change. You’ll discover practical tips for empowering your team to not only accept but wholeheartedly embrace change to achieve organisational goals.
On Demand Webinar: Leading Leaders: How to Organise your Organisation in Change Infographic: The Response to Change Model Podcast: How Effective Leaders Support a Learning Organisation
More resources you may find useful:
Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn
More from PMI:Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
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Navigate the complexities of Control Charts with ease, as we clear up some common misconceptions.
Drawing from years of experience reviewing, coaching, assessing, and approving projects, PMI Director Consultant Dennis Crommentuijn-Marsh reveals the most frequent mistakes he encounters so that you can recognise and avoid them in your own work. Whether you’re a seasoned pro or just starting out with control charts, this essential listen will enable you to confidently apply this key improvement tool to enhance your business processes.
Infographic: Control Charts - A Short Journey Through the Basics Blog: 5 Flowchart Challenges You’ll Want Your Team to Know About On Demand Training: Lean Six Sigma Yellow Belt
More resources you may find useful:
Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn
More from PMI:Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
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