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When a cyber crisis strikes, leaders face intense pressure to make rapid decisions that can determine the fate of their organizations.
In this episode, I sit down with Dan Potter, Senior Director of Operational Resilience at Immersive, to explore how leaders can effectively manage high-stakes cyber incidents. From major crises like MOVEit and Log4J to the evolving landscape of AI-driven threats, Dan shares practical insights on what businesses can learn from past events to strengthen their response strategies.
We discuss the key components of a well-structured decision-making framework, how to maintain strategic focus under pressure, and why trust and psychological safety within teams are essential during a crisis. Dan also walks us through a checklist for effective leadership before, during, and after a cyber event, emphasizing the importance of continuous, hands-on training to build organizational resilience.
With cyber threats becoming more sophisticated and unavoidable, organizations need more than just technical defenses—they need leaders who can navigate uncertainty and execute decisive action. Tune in to learn how to transform crisis management from a reactive scramble into a well-prepared, strategic response.
Are today’s business leaders truly ready for the next cyber crisis? Let’s find out.
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Online reviews shape consumer trust, but what happens when those reviews can’t be trusted? In this episode, I sit down with Anoop Joshi, Chief Trust Officer at Trustpilot, to discuss the ongoing battle against fake reviews and the role of AI in both creating and detecting fraudulent content.
With over 300 million reviews on its platform, Trustpilot has been at the forefront of combating fake reviews, recently winning 10 legal cases in the UK against bad actors. As the FTC cracks down on deceptive review practices with fines of up to $50,000 per violation, businesses must rethink their approach to online credibility. Anoop shares insights on what this regulatory shift means for companies and how Trustpilot’s AI-driven approach is evolving to stay ahead of generative AI-generated fake reviews.
We explore how Trustpilot’s transparency efforts led to the removal of 3.3 million fake reviews last year alone and why a combination of AI, metadata analysis, and human oversight is critical for maintaining trust online. As AI-generated content becomes more sophisticated, Anoop also sheds light on emerging trends and the growing need for regulatory adaptability.
If online reputation matters to your business—or if you’ve ever wondered how review platforms separate real feedback from deception—this episode is packed with insights you won’t want to miss. Could AI ever be trusted to fully police itself, or will human intervention always be required to maintain trust?
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The future of medicine is being shaped by technology, and few companies are pushing the boundaries like GSK. In this episode, I sit down with Christopher Austin, Head of Research Technologies at GSK, to explore how AI, data science, and cutting-edge digital capabilities are revolutionizing drug discovery and development.
Chris shares how GSK is harnessing vast datasets, AI-driven insights, and genetic validation to speed up the identification of promising drug targets. We discuss how computational biology and machine learning are dramatically reducing the time it takes to develop new treatments—sometimes cutting discovery timelines in half. From selecting the right molecular designs to improving patient identification for clinical trials, technology is streamlining the entire R&D process, increasing success rates, and ultimately bringing life-saving medicines to patients faster.
We also dive into the role of generative AI in modeling diseases, designing antibodies, and optimizing clinical trials. With AI now shaping everything from drug formulation to patient recruitment, we explore what this means for the future of medicine and the ethical considerations that come with such rapid advancements.
How will AI-driven drug discovery change the pharmaceutical industry in the next decade? What challenges remain in integrating these new technologies into traditional research models? And what does all of this mean for patients and the future of healthcare? Tune in to hear how GSK is leading the charge in transforming medicine through technology.
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AI is transforming the way we experience storytelling, and few people understand this shift better than Geoff Thatcher. As the Creative Director behind the GAME ON! AI Experience at the College Football Hall of Fame, Geoff is pioneering how AI can place visitors at the heart of an attraction—turning spectators into active participants. In this episode, we explore the intersection of AI, immersive storytelling, and the evolving expectations of audiences.
Geoff shares how AI-powered personalization is reshaping museums, theme parks, and live experiences, making guests part of the narrative rather than just observers. From scanning faces to seamlessly integrating visitors into game-day experiences, he explains how technology is allowing brands and institutions to scale engagement like never before. But as AI deepens immersion, it also raises questions—how far will audiences expect personalization to go? Will simply watching a story unfold ever be enough again? And what ethical and creative challenges come with placing visitors inside historical exhibits, theme park rides, or even feature films?
We also dive into the economics of AI-driven experiences. How does AI influence the way attractions are designed, priced, and operated? Can small museums and local attractions afford to implement these innovations, or will personalization remain an exclusive luxury for major brands? Geoff brings his extensive experience in experiential design to shed light on how AI can be a tool to connect people through storytelling—when used thoughtfully.
If you’ve ever wondered about the future of immersive entertainment, AI in storytelling, or how technology is redefining guest engagement, this episode is one you won’t want to miss. Will the experiences of tomorrow demand that we step inside the story? Tune in to find out.
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In this episode of Tech Talks Daily, I sit down with Cerisse Velasco, Director of Midwest and Retail Media Brand Partnerships at Zynga, to explore how mobile gaming is reshaping digital advertising and brand engagement.
While gaming has long been associated with teenage boys in basements, the reality is quite different—Zynga's audience is predominantly Millennial and Gen X women, a demographic that’s often overlooked in marketing strategies. With mobile games like Words with Friends, Game of Thrones: Legends, and Match Factory, Zynga has built a massive entertainment platform where brands can authentically connect with engaged consumers.
We discuss how mobile gaming offers a "leaned-in" advertising experience, with players actively engaging rather than passively scrolling. From rewarded video and interactive formats to in-game integrations, Zynga is pioneering innovative ad strategies that feel natural within the gameplay, rather than interrupting it. A recent partnership with The Real Housewives is a perfect example of how brands are rethinking their approach to mobile gaming, tapping into a highly influential and purchase-driven audience.
Beyond traditional advertising, we also explore the future of gamified brand experiences, AI-powered personalization, and retail media integrations within gaming. As mobile gaming continues to dominate screen time, brands that embrace these new engagement models will have a significant edge in the evolving digital marketing landscape.
How can brands create authentic connections with audiences in gaming environments? And what does the future hold for advertising in mobile entertainment? Tune in to hear Cerisse Velasco's insights on the changing face of digital engagement.
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AI is transforming businesses' operations, but are executives ready to lead this revolution? In this episode, I sit down with Greg Shove, CEO of Section, to discuss the most significant mistakes leaders make when adopting AI and why many companies are falling behind despite all the hype.
Greg, a seasoned entrepreneur and AI strategist, shares why leaders must go beyond buzzwords and get hands-on with AI to drive real impact. He explains how organizations can build a scrappy but effective AI strategy, why CFOs increasingly embrace AI-driven efficiency, and what that means for future jobs. We also discuss how AI reshapes everyday decision-making, from the workplace to personal productivity.
Beyond the corporate world, Greg highlights a more significant concern—Big Tech's control over AI. Drawing from past experiences in Silicon Valley, he warns that AI might follow the same playbook as social media and cloud computing: get everyone hooked, then raise the price. If AI becomes indispensable, are businesses at risk of outsourcing too much cognition to just a few dominant players?
From AI's impact on job security to how leaders can create an AI-powered workforce, this conversation challenges conventional thinking on AI adoption. Whether you're an executive looking to integrate AI into your strategy or an employee navigating the shift, this episode is packed with insights to help you stay ahead.
Is AI genuinely democratizing knowledge, or are we just making ourselves more dependent on a handful of companies? And how can leaders ensure they're leveraging AI as a strategic asset rather than just another tool? Tune in to find out.
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The travel industry is at a turning point. While demand for seamless, personalized experiences has never been higher, many airlines, hotels, and travel businesses are still operating on decades-old technology that hinders innovation. In this episode, I sit down with Somit Goyal, CEO of IBS Software, to explore how the industry can break free from legacy systems and embrace a digital-first future.
With a background that includes over a decade at Microsoft and now leading one of the biggest travel tech firms, Somit shares his perspective on why true transformation requires more than just new software—it demands a shift in mindset. Too often, businesses treat modernization as an IT project rather than a full-scale business transformation. He explains why travel companies need strategic partners, not just vendors, to guide them through complex transitions, help them make tough choices, and build future-ready technology solutions.
We discuss how airlines and hospitality brands can rethink their operations, from passenger experiences to loyalty programs, and how AI and data-driven personalization are shaping the future of travel. Somit also highlights why listening—rather than talking—is one of the most powerful tools leaders can use when engaging with customers and making key business decisions.
With IBS Software at the forefront of digital transformation in travel, this conversation sheds light on what’s next for the industry and how companies can stay competitive in an era of rapid technological change. How can travel brands overcome legacy tech obstacles? What role will AI play in the evolution of airline retailing and hotel management? And why is a strategic, long-term approach essential for success? Tune in to find out.
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In today’s hyper-connected world, the explosion of IoT devices is reshaping the cybersecurity landscape—but are businesses keeping up? In this episode of Tech Talks Daily, I sit down with Paul Savill, Global Practice Leader of Networking and Edge Compute at Kyndryl, to explore why traditional IT security strategies are no longer enough.
With IoT-related cyberattacks rising at double-digit rates year over year and the global number of IoT devices projected to reach 25.4 billion by 2030, enterprises face mounting challenges in securing their networks.
Paul shares insights into the biggest threats organizations are grappling with, including the growing risks of social engineering attacks, outdated infrastructure, and the widening gap between IT and OT security. With 44% of enterprise technology now considered “out of life” and unsupported by vendors, businesses are unknowingly leaving themselves vulnerable to increasingly sophisticated cyber threats.
We also discuss Kyndryl’s cybersecurity training program, which has driven a fourfold increase in employee-reported phishing incidents—a testament to the importance of ongoing education in strengthening enterprise security. Paul highlights the crucial role of Zero Trust and SASE architectures in modern network defense, using Kyndryl’s own post-IBM spin-off transformation as a case study for successfully shifting to a cloud-first, AI-driven security approach.
How can organizations modernize their infrastructure to stay ahead of evolving cyber threats? What steps should enterprises take to integrate IT and OT security more effectively? And how can AI-powered security tools help businesses navigate this rapidly changing landscape?
Tune in to hear Paul’s expert take on building a resilient, future-ready cybersecurity strategy.
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How can women in tech overcome imposter syndrome, build confidence, and support the next generation of leaders? In this special International Women’s Day episode of Tech Talks Daily, I sit down with Stacey Fournier-Thibodaux, President of Cask NX, to discuss the challenges and opportunities women face in the technology and consulting industries.
With over 20 years of experience in professional services, global IT service delivery, and leadership at the largest pure-play ServiceNow partner, Stacey shares her personal journey from self-doubt to executive leadership. She offers practical insights into how women can navigate imposter syndrome, shift their mindset, and cultivate resilience in fast-paced, high-pressure environments.
We also explore the role of mentorship, representation, and psychological safety in creating inclusive workplaces. Stacey shares real stories of women she has mentored into leadership roles and provides actionable strategies for those looking to take bold career leaps. Whether you're an aspiring leader or looking to empower the next generation, this conversation is packed with valuable lessons on career growth, confidence, and fostering a more supportive tech industry.
As we celebrate Women’s History Month, what steps can businesses take to retain and elevate diverse talent? How can leaders create environments where everyone feels seen, heard, and valued? Tune in to hear Stacey’s insights on building a stronger, more inclusive future in tech.
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How are fan relationships reshaping the music industry and beyond? In this episode of Tech Talks Daily, I sit down with Nick Holmstén, the visionary behind Spotify Playlists and former Global Head of Music at Spotify, to explore how fandom is becoming the driving force behind brand and artist success.
Nick shares his journey from building Tunigo—acquired by Spotify to leading TSX Entertainment in Times Square and now focusing on the future of artist-fan connections. With streaming, social media, and emerging technologies shifting the power dynamic, fans are no longer passive listeners or consumers. They’re shaping culture, promoting artists, and setting new industry trends.
We discuss how the rise of independent artists and direct-to-fan platforms is changing music distribution, why brands should rethink their audiences as communities rather than customers, and how blockchain could introduce new transparency and reward systems for engagement.
Nick also shares insights from his new book, Fan-Powered Futures, which explores how companies and creators can thrive in this new landscape.
With more industries embracing engagement-driven models, what lessons can businesses take from the evolution of the music industry? And how will AI, Web3, and digital innovation further transform entertainment? Tune in to hear Nick’s thoughts on what’s next for artists, brands, and fan-powered economies.
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How is open source shaping the future of technology, governance, and AI regulation? In this episode of Tech Talks Daily, I sit down with Amanda Brock, CEO of OpenUK, to explore the evolving role of open source in the age of AI, the shifting geopolitical landscape, and the ongoing push for diversity in tech.
Since our last conversation, AI has taken center stage, raising urgent questions about transparency, intellectual property, and the future of open innovation. Amanda shares insights on how OpenUK advocates for open technology frameworks, the importance of sustainable funding for open-source projects, and the growing influence of standards in shaping global AI policy. She also discusses the UK's unique position between the EU's regulatory-heavy approach and the US's innovation-driven model—offering a glimpse into how policymakers grapple with the balance between governance and technological progress.
With the episode airing on International Women's Day, we also dive into the state of diversity in tech. While open source has historically been a gateway for talent from all backgrounds, Amanda highlights the challenges ahead as many organizations scale back DEI initiatives. She shares how OpenUK fosters inclusivity through events like State of Open Con and why open source remains a critical entry point for aspiring developers worldwide.
We also discuss the AI Action Summit and its impact on global AI policy, the rise of open-weight AI models, and why the phrase "tools, not rules" could define the future of AI governance.
Amanda also discusses her work on AI openness at AI for Good in Geneva and sustainability initiatives at COP30 in Brazil. She also shares how businesses and policymakers can contribute to a more open, collaborative future.
How can open source drive innovation while ensuring accountability in AI? And what role will the UK play in shaping the global tech landscape? Tune in for a thought-provoking discussion with one of the leading voices in open technology.
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How can something as simple as returning a lost item transform customer experience and brand loyalty? In this episode of Tech Talks Daily, I sit down with Skyler Logsdon, CEO & Co-founder of Boomerang, to explore how his company is redefining the lost & found process through AI-powered automation. Boomerang isn’t just helping businesses return lost belongings—it’s turning those moments of frustration into powerful customer engagement opportunities.
With major brands like Wells Fargo Center, Universal Studios, and top MLB & NFL teams using Boomerang’s platform, lost & found has become more than just an operational challenge—it’s a differentiator in customer experience. Skyler explains how AI-driven matching streamlines the process, reducing the burden on businesses while dramatically increasing the chances of reuniting customers with their valuables. But more than efficiency, it’s about trust. Every successfully returned item creates a meaningful connection between a business and its customers, reinforcing loyalty in a way that no marketing campaign can.
We also discuss how Boomerang’s rapid expansion is building a global network of trust. From sports stadiums to theme parks and hotels, businesses are recognizing that lost & found is no longer just a back-office function—it’s a key touchpoint in the customer journey. Looking ahead, Skyler shares how Boomerang plans to scale its impact in 2025 and beyond, with the goal of making lost item recovery seamless across industries worldwide.
How can businesses turn small moments of frustration into lasting customer loyalty? And what role does AI play in creating frictionless, trust-building experiences? Tune in to hear how Boomerang is revolutionizing lost & found and changing the game for customer experience.
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How can AI drive the next wave of innovation in healthcare while ensuring trust, security, and compliance? In this episode of Tech Talks Daily, I sit down with Rajan Kohli, CEO of CitiusTech, to explore how agentic AI is reshaping healthcare.
From personalized patient care to streamlining clinical workflows. As AI systems take on more decision-making responsibilities, the challenge is not just about advancing technology but ensuring it operates transparently, ethically, and securely.
Rajan shares insights into the biggest trends shaping healthcare technology in 2025, including the resurgence of value-based care, the shift toward on-demand personalized healthcare, and the urgent need to break down data silos for better insights. With agentic AI moving beyond passive data analysis to active decision-making, we discuss how it can improve efficiency, support medical professionals, and transform everything from diagnostics to patient engagement.
But with these advancements come critical concerns. How do we ensure that AI-driven decisions are explainable and auditable? How can organizations comply with stringent healthcare regulations like HIPAA and GDPR while leveraging AI to enhance care delivery? Rajan breaks down the key trust-building frameworks needed to make AI adoption both responsible and effective.
We also dive into real-world use cases, such as AI-powered virtual agents that support medication adherence, optimize clinical trials, and even assist with claims processing. These applications demonstrate how AI can ease the burden on healthcare providers while improving patient outcomes.
However, cybersecurity remains a major challenge, with the healthcare industry increasingly targeted by data breaches and cyber threats. Rajan explains how leaders can strengthen AI security, prevent data manipulation, and implement strong governance models to mitigate risks.
As healthcare undergoes a massive digital transformation, what will it take to balance AI innovation with the ethical and regulatory demands of the industry? And how can AI truly enhance—not replace—human expertise in healthcare? Tune in to hear Rajan Kohli’s expert perspective on the future of AI-driven healthcare.
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How can businesses stay ahead of the rapidly evolving risks of AI-driven fraud? In this episode of Tech Talks Daily, I sit down with Bradley Niedzielski, Audit & Assurance Partner, Digital Transformation at Deloitte, to explore the growing threat of generative AI in financial fraud and how organizations can strengthen their defenses.
With deepfake technology, synthetic identities, and AI-generated forgeries becoming more sophisticated, traditional fraud detection methods are struggling to keep up. Deloitte projects that AI-driven fraud losses in the U.S. could reach $40 billion by 2027—more than tripling from 2023.
Bradley shares insights from Deloitte’s latest research, including a startling statistic: over 25% of businesses have already faced a deepfake financial fraud attack, and more than half expect these threats to escalate within the next year.
Despite this growing concern, only 7.4% of companies prioritize technology as their primary defense, and less than half feel confident in their ability to combat AI-powered fraud. So, what’s holding them back? And what steps should organizations be taking right now to strengthen their fraud risk management frameworks?
We discuss the critical role of AI governance, the importance of transparency in AI decision-making, and why human oversight is still essential—even as AI becomes more autonomous. Bradley also highlights how finance departments increasingly embed AI into their workflows, from automating financial close processes to leveraging AI-driven scenario planning. But as AI becomes a core part of financial operations, ensuring data integrity and preventing blind trust in AI-generated outputs is more critical than ever.
Beyond risk mitigation, we explore how businesses can prepare their teams for the AI-driven future. Bradley shares best practices for upskilling finance professionals, fostering a culture of innovation, and ensuring AI adoption aligns with broader organizational goals. With AI reshaping finance functions at an unprecedented pace, how can companies implement it securely while maintaining regulatory compliance and operational efficiency?
As generative AI continues to disrupt the financial landscape, how can businesses balance innovation and risk management? And what strategies will define the next generation of AI-powered finance operations? Tune in to hear Bradley Niedzielski’s expert take on navigating the opportunities and challenges of AI in finance.
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What does the future of work look like in an era of hybrid models and AI-powered collaboration? In this episode of Tech Talks Daily, I sit down with James Campanini from Logitech to explore how workplace technology is evolving to empower productivity, foster inclusivity, and reshape how we think about collaboration—beyond office walls.
For over 45 years, Logitech has connected people to the digital world, from early peripherals like mice and keyboards to today's advanced video conferencing and AI-driven solutions.
James shares how Logitech's approach to hybrid work isn't about forcing employees back into the office but rather about ensuring that work happens effectively—whether in an office, at home, or on the move. Businesses focusing on how people work rather than where they work are seeing higher engagement, reduced burnout, and better overall productivity.
We also dive into AI's role in Logitech's innovations for years, from intelligent camera systems that automatically adjust lighting to noise-canceling technology that ensures remote workers are heard as clearly as those in the room.
As AI continues transforming business operations, James explains why it's not about replacing human decision-making but optimizing workflows, reducing time spent on repetitive tasks, and making meetings more inclusive for everyone—regardless of location.
Beyond technology, we discuss a growing concern in the corporate world: employee monitoring. With increasing companies turning to surveillance tools, Logitech advocates for a different approach—focusing on presence rather than policing. By equipping teams with the right tools, organizations can create an environment of trust and collaboration rather than scrutiny and micromanagement.
We also explore real estate trends as businesses rethink office spaces, shifting from rows of desks to more flexible, multi-purpose environments that better support hybrid collaboration. What's the right balance between in-person and remote work? And how can technology ensure all employees have an equal seat at the table—physically and digitally?
With AI reshaping the way we work and businesses needing to do more with less, how can organizations create productive but also inclusive and engaging workplaces? Tune in to hear how Logitech is leading the way in redefining the future of work.
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How can businesses deploy AI with full transparency, accountability, and trust? In this episode of Tech Talks Daily, I sit down with David Villalón, co-founder of Maisa AI, to explore how their agentic AI technology is transforming enterprise decision-making. With many organizations still hesitant to integrate AI due to concerns over trust, hallucinations, and lack of explainability, Maisa has taken a different approach—ensuring full traceability in AI-driven processes.
David introduces Maisa's Vinci KPU and its "Chain-of-Work" concept, which moves beyond traditional generative AI models to create structured, deterministic decision-making processes. Unlike black-box AI systems that provide probabilistic answers, this approach allows organizations to see exactly how AI reaches its conclusions, making compliance and regulatory approval far more achievable. We discuss why this is a game-changer for industries like finance, oil & gas, and automotive—sectors where AI decisions carry high stakes and require robust governance.
With AI agents becoming increasingly autonomous, businesses must balance efficiency and oversight. David explains how Maisa's model allows for independent AI operation while ensuring humans remain in the loop for critical decision-making. He also shares best practices for mitigating AI-related risks, including financial losses and reputational damage, through governance frameworks and real-time intervention capabilities.
Beyond today's AI applications, we look at the bigger picture—how agentic AI reshapes leadership and organizational structures. As AI takes on more operational tasks, leaders are shifting from hands-on execution to managing networks of AI-powered "digital knowledge workers." What does this mean for the future of work? How will businesses adapt to remain competitive in an AI-driven economy?
Looking ahead, David shares his insights on the biggest opportunities and challenges facing AI adoption over the next five years. With AI evolving rapidly, how can companies future-proof their AI strategies while maintaining trust and control? Tune in to hear how Maisa is pioneering a new era of AI-powered decision-making.
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Are you getting what you need from Tech Talks Daily? Or is there something missing? In this episode, I’m stepping back from interviews to check in with you—my incredible listeners.
I know I’m guilty of keeping my head down, recording back-to-back conversations, and pushing out episodes without stopping to ask: What do you want to hear more of? What should I cover less? Are there industries or tech trends you think deserve more attention?
This show is all about exploring the impact of technology in and outside the workplace, breaking down the ROI and measurable impact of every innovation in a way that everyone can understand. But I want to make sure I’m asking the right questions and featuring the right voices.
So, tell me—what’s on your mind?
I’m also taking Tech Talks Daily on the road! If you’re attending IGEL Now & Next 2025 in Miami or the Qualtrics X4 Summit in Salt Lake City or the Bay Area, why not grab a coffee or a beer and chat in person?
Beyond the podcast, I work with businesses, leaders, and brands to help them share their stories—whether through thought leadership blogs, ghostwriting, or launching their own podcasts. If time constraints have been holding you back from stepping up your content game, let’s talk.
So, what do you think? What’s next for Tech Talks Daily? What trends should I chase down? Who should I be speaking with? Let’s make this a two-way conversation. Reach out, and let’s make it happen.
I’m listening. Are you in?
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How can brands leverage emerging technologies to drive real business results? In this episode of Tech Talks Daily, I sit down with Sarah Salter, Global Head of Innovation and Platforms at Wavemaker, to explore how companies can move beyond hype and apply AI, AR/VR, and other innovations in ways that truly engage consumers and deliver measurable impact.
With a background spanning 15 years and work on groundbreaking projects for brands like P&G, Nationwide, and the NHS, Sarah brings a unique perspective on digital transformation across industries.
Innovation isn’t about chasing trends—it’s about solving real business challenges. Sarah shares how Wavemaker helps brands set clear KPIs and use emerging tech strategically, from AI-driven personalization to immersive brand experiences in gaming and the metaverse. We discuss key lessons from major tech initiatives, including the NHS’s COVID-19 WhatsApp response and Nationwide’s Local Voices campaign on Alexa and Google, and how these projects balanced agility, accessibility, and meaningful engagement.
As AI continues to reshape marketing, brands are navigating a shift from interruptive ads to participatory experiences. Sarah highlights how companies like L’Oréal and Dove are leading with AI-driven campaigns and why gaming is becoming a major frontier for brand engagement. But with rapid technological change comes challenges—how do businesses keep up, invest in the right skills, and ensure innovation stays inclusive?
A passionate advocate for diversity in tech, Sarah also shares her thoughts on why diverse teams lead to better innovation and why the industry must do more to support women in leadership. From fostering STEM education to initiatives like WPP’s Back in the Game, she discusses what’s needed to build a more inclusive future in technology.
How can brands use technology to connect with audiences in more meaningful ways? And what does the future of immersive, AI-powered marketing look like? Tune in to hear Sarah Salter’s insights on the next era of brand innovation.
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How can AI transform project management without adding unnecessary complexity?
In this episode of Tech Talks Daily, I sit down with Miya McClain, VP of Product Management at Smartsheet, to explore how embedded AI tools are reshaping the way teams collaborate, manage data, and deliver successful projects.
With an engineering background and deep product expertise, Miya shares how Smartsheet is tackling some of the biggest challenges in project management, from data overload to team burnout.
AI in project management isn't about replacing human decision-making—it's about enhancing it. Miya explains how Smartsheet’s AI-driven insights help teams cut through the "data mess," turning scattered information into clear, actionable intelligence. With 63% of eligible Smartsheet plans already leveraging AI tools, businesses are seeing improved efficiency, better decision-making, and a significant reduction in manual work.
We also discuss how AI can proactively identify risks before they derail a project, providing managers with real-time visibility into potential roadblocks. This not only minimizes stress but also helps teams stay on track without last-minute scrambles. And as AI continues to evolve, Miya shares her perspective on the future of agent AI—where technology doesn’t just analyze data but also recommends the best projects to tackle, assigns the right people, and even personalizes onboarding experiences.
But as AI adoption grows, so do concerns about responsible use. Miya highlights Smartsheet’s commitment to data security, ensuring customer data is never co-mingled or used for training. She also debunks common AI myths, explaining why project managers remain vital, even as AI takes on more of the repetitive tasks.
With AI poised to redefine project management, how can businesses ensure they’re using it strategically and responsibly? And what does the future hold for AI-powered collaboration? Tune in to hear Miya McClain’s insights on the evolving role of AI in the workplace.
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What is the future of document generation in 2025, and how should businesses navigate the risks of AI? In this episode of Tech Talks Daily, I sit down with Christian Lund, co-founder of Templafy, to explore how AI-powered document automation is reshaping productivity, compliance, and security in modern enterprises.
As companies push for greater efficiency, many are adopting AI tools to streamline workflows. But AI's effectiveness depends heavily on context—and context is something you can't always rely on users to provide.
Christian shares why most people approach AI like a search engine, entering a handful of keywords and expecting the right results. But would you brief a colleague with just a few disjointed words? Better briefs lead to better outputs, whether you're working with humans or AI.
This is where Templafy steps in, delivering AI-powered document generation solutions that integrate seamlessly with platforms like Microsoft Office, Google Workspace, and Salesforce. Trusted by over 800 enterprises, including KPMG, BDO, and Adobe, Templafy automates document creation while maintaining compliance and brand consistency—saving employees up to 30 days per year.
We also dive into why the best automation happens when humans are less involved. Far from sidelining human input, this approach reduces compliance risks and frees employees to focus on high-value work that drives business growth.
Christian explains how Templafy orchestrates AI models, data sources, and workflows to ensure optimal outcomes, from sales collateral to RFP responses. Plus, we explore future trends, including AI agents and stronger orchestration that allows businesses to stay in control of AI-powered processes.
How can businesses balance the push for faster workflows with the need for secure, compliant documents? And what role will AI agents play in tomorrow's document generation landscape? Tune in to discover how Templafy is paving the way for smarter, safer automation.
- Visa fler
