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In this episode we're talking all about something that you've likely heard us reference on The Nordy Pod, but we've yet to really dig too deep into, and that's the Nordstrom Product Group (NPG). This is a collection of private brands owned by Nordstrom aimed at building a more well-rounded offering for our customers. To help us better understand what that's all about we'll hear from a couple of really talented people that run that whole operation: Nina Barjesteh, President of NPG, and Sarah Waite, Senior Vice President of Business Strategy & Merchandising for NPG. We’ll discuss NPG's reasons for being and how it helps to benefit the company as a whole, as well as some of the challenges of selling a collection of private brands shoulder-to-shoulder with some of the best brands in the world.
Thanks for tuning in to episode 70. We hope you enjoy it!
Did you know that YOU can be on The Nordy Pod? This show isn't just a one-way conversation. We want to hear about what Nordstrom looks like through your eyes. Share your Nordstrom experience, good or bad, by giving us a call and leaving a voicemail at: 206.594.0526, or send an email to [email protected] to be a part of the conversation! And be sure to follow us on Instagram @thenordypod to stay up to date on new episodes, announcements and more. -
This one-of-a-kind sister-in-law duo exploded onto the fashion scene in 2010, quickly attracting industry and celebrity attention with a simple but revolutionary product, the Dickey jacket. Their interchangeable assortment of vests and jackets allow on-the-go women ultimate customization with great style and an amazing fit. Though the Dickey jacket is their signature piece, their brand has expanded well beyond this one category into accessories, handbags, shoes, dresses and more purely out of the sisters' organic desire to create the kinds of things they want to wear. Now in more than 90 doors in the US and internationally, as well as a booming online business, the brand has carved out a sweet spot in the contemporary market. Boasting a lifestyle approach that's "not just for the pretty girl or the uber wealthy," Veronica Beard is a perfect option for professional women who love looking great in the office, at home or poolside on vacation. Very much run as a family business, the Veronicas sit side by side hashing out every detail of their brand, with mutual trust and respect for each other and a laser focus on the customer which makes them a great fit for us here at Nordstrom. We're happy to do business with them and we're excited to share their story with you here on The Nordy Pod.
Thanks for tuning in to episode 69. We hope you enjoy it!
Did you know that YOU can be on The Nordy Pod? This show isn't just a one-way conversation. We want to hear about what Nordstrom looks like through your eyes. Share your Nordstrom experience, good or bad, by giving us a call and leaving a voicemail at: 206.594.0526, or send an email to [email protected] to be a part of the conversation! And be sure to follow us on Instagram @thenordypod to stay up to date on new episodes, announcements and more. -
Saknas det avsnitt?
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Raised in the New York City garment industry, Andrew Rosen learned the tools of the trade from his father, Carl Rosen, the second-generation head of the family-founded business Puritan Fashions Corporation. After his father's untimely death, Andrew became CEO of Puritan at the budding young age of 25. His title changed following the acquisition of Puritan by a well-known, rising star fashion designer and colleague, Calvin Klein. Andrew remained on the executive team and served as president before eventually leaving to take a different CEO position for another well-known designer by the name of Anne Klein—no relation to Calvin. He led that company for six years before getting fired over disagreements in brand strategy. With a little more experience and a lot more clarity of vision, Andrew tested his own mettle by cofounding the company Theory with partner and fashion designer Elie Tahari. In our conversation we discuss the incredible growth of that business, as well as Andrew's subsequent career as an investor and advisor for some of today's leading contemporary brands like Alice + Olivia, rag & bone, Veronica Beard, SKIMS, Good American and many more. We're really happy to call Andrew a friend and super grateful for his knowledge and insights into our business that he's shared over the years.
Thanks for tuning in to episode 68. We hope you enjoy it!
Did you know that YOU can be on The Nordy Pod? This show isn't just a one-way conversation. We want to hear about what Nordstrom looks like through your eyes. Share your Nordstrom experience, good or bad, by giving us a call and leaving a voicemail at: 206.594.0526, or send an email to [email protected] to be a part of the conversation! And be sure to follow us on Instagram @thenordypod to stay up to date on new episodes, announcements and more. -
It may come as a surprise to some people, but the best-selling author of The Nordstrom Way book series is not actually a Nordstrom family member, or an employee, nor has he ever been contracted by us in any way to write these books. Our guest today, Robert Spector, has forged a relationship with our family and company purely out of his own curiosity and interest in exploring successful business practices. He's built nearly his entire career around The Nordstrom Way books and subsequent speaking engagements across the globe on this topic. He's analyzed and dissected our company more than anyone else and has uncovered key defining themes which are universally transferable to audiences in any field of business. We're super grateful for anything and everything that Robert's done to help spread a positive reputation for us out in the world. He's just recently released the latest addition to The Nordstrom Way series which he's titled The Century Old Startup. Go pick up a copy. Tell us what you think!
Thanks for tuning in to episode 67. We hope you enjoy it!
Did you know that YOU can be on The Nordy Pod? This show isn't just a one-way conversation. We want to hear about what Nordstrom looks like through your eyes. Share your Nordstrom experience, good or bad, by giving us a call and leaving a voicemail at: 206.594.0526, or send an email to [email protected] to be a part of the conversation! And be sure to follow us on Instagram @thenordypod to stay up to date on new episodes, announcements and more. -
In this episode I'm chatting with the super talented and extremely accomplished fashion journalist Lauren Sherman. Through her experience writing for publications like Forbes, Fashionista, The Business of Fashion and now Puck, Lauren has cultivated an audience, which I'm a part of, that really appreciates her candor and point of view on the fashion industry. Her interest and taste in fashion itself give Lauren a uniquely personal voice, and her observations and coverage of the business equip her with a vast knowledge base to pull from. Her career has allowed her access to the most coveted of rooms, bumping shoulders with the most exciting names in fashion for a real insider look at the business. She also happens to be a fellow podcaster, so make sure you go check out her podcast, Fashion People—right after you’ve finished listening to this one of course.
Thanks for tuning in to episode 66. We hope you enjoy it!
Did you know that YOU can be on The Nordy Pod? This show isn't just a one-way conversation. We want to hear about what Nordstrom looks like through your eyes. Share your Nordstrom experience, good or bad, by giving us a call and leaving a voicemail at: 206.594.0526, or send an email to [email protected] to be a part of the conversation! And be sure to follow us on Instagram @thenordypod to stay up to date on new episodes, announcements and more. -
In this very special edition of The Nordy Pod we’ll be paying tribute to our former president and a third-generation member of the Nordstrom family, Mr. Bruce Nordstrom.
Mr. Bruce passed away earlier this year, and in the time since our family has been flooded with love, support and fond memories from so many people that knew him well. We look back with pride at the massive impact he's made, both in the incredible growth and reputation of our business and in the lives of everyone he's touched.
To help us remember Mr. Bruce's legacy, we’re going to hear from Nordstrom employees, past and present, like former Executive Vice President and General Merchandising Manager of Shoes at Nordstrom, Jack Minuk, former Executive Vice President of Designer Merchandising at Nordstrom, Jeffrey Kalinsky and current Executive Vice President and General Merchandise Manager at Nordstrom, Tacey Powers. We'll also be chatting with a couple Nordstrom family members like Mr. Bruce's granddaughter, Alex Nordstrom, who's the daughter of Blake Nordstrom and currently a buyer for the company. We'll also hear from Mr. Bruce's son, our current Chief Executive Officer, Erik Nordstrom.
We're extremely proud to have shared in the life of our beloved Bruce Nordstrom and we're excited to celebrate his memory with you here on The Nordy Pod.
Thanks for tuning in to episode 65. We hope you enjoy it!
Did you know that YOU can be on The Nordy Pod? This show isn't just a one-way conversation. We want to hear about what Nordstrom looks like through your eyes. Share your Nordstrom experience, good or bad, by giving us a call and leaving a voicemail at: 206.594.0526, or send an email to [email protected] to be a part of the conversation! And be sure to follow us on Instagram @thenordypod to stay up to date on new episodes, announcements and more. -
In this long-overdue episode we’re shining the spotlight on a huge and vitally important part of our business. The ever-expanding #1 growth vehicle for Nordstrom, the Rack. To give us a little context on the origins of the Rack, I called up retired Nordstrom veteran Sue Tabor who was actually present in those early days and who’s largely responsible for laying the foundation for what it’s become. After that we’ll learn more about where the Rack stands today from another super talented Nordstrom leader, current President of the Rack, Gemma Lionello. Then, to top it all off, we’ll be traveling to Elk Grove California to capture some of the excitement surrounding the grand opening of a brand new Rack location.
Thanks for tuning in to episode 64. We hope you enjoy it!
Did you know that YOU can be on The Nordy Pod? This show isn't just a one-way conversation. We want to hear about what Nordstrom looks like through your eyes. Share your Nordstrom experience, good or bad, by giving us a call and leaving a voicemail at: 206.594.0526, or send an email to [email protected] to be a part of the conversation! And, be sure to follow us on Instagram @thenordypod to stay up to date on new episodes, announcements and more. -
In this episode, we’re taking a closer look at the real business of our business, which is selling. There’s obviously a lot more that goes into making our company successful, but at the end of the day, what we do is sell stuff. And to help us better understand how we exercise and strengthen that skill, I’ve brought in our Vice President of Selling Programs at Nordstrom, Jessica Cloutier.
You’ll also learn about some of the pillars of successful selling from three of our absolute best sellers: Ferdi Ellazar, Kathleen Twistol and Hicham Ziboukh. These three—alongside many more of our top sellers—recently gathered at an event we hosted in Las Vegas to celebrate and show appreciation for our Platinum Pacesetters, which are the top 1% of sellers across the company. We're extremely grateful for and proud of what they’ve been able to achieve for themselves and for Nordstrom. For the rest of our sellers out there, if you’re hoping to one day be a part of this super-awesome group and go on fun trips, then you should definitely pay attention. Maybe take some notes.
Thanks for tuning in to episode 63. We hope you enjoy it!
Did you know that YOU can be on The Nordy Pod? This show isn't just a one-way conversation. We want to hear about what Nordstrom looks like through your eyes. Share your Nordstrom experience, good or bad, by giving us a call and leaving a voicemail at: 206.594.0526, or send an email to [email protected] to be a part of the conversation! And be sure to follow us on Instagram @thenordypod to stay up to date on new episodes, announcements and more. -
Most American shoppers may be unfamiliar with the name, but if you’ve spent any amount of time shopping cosmetics in Australia or New Zealand, there’s a pretty good chance that you’ve walked through the doors of one of MECCA’s 110 locations. Essentially disrupting the paradigm of how retailing was done in the beauty industry in the late '90s, Jo Horgan started from scratch with a revolutionary idea that has continued to be successful to this day. Bypassing big conglomerate cosmetics giants, MECCA from the beginning has focused on exciting up-and-coming brands, nurturing them into household names and providing customers with better options and more choice. Currently dominating the Australian beauty market, and attracting the attention of the ever-elusive young customer, MECCA has become a monument of best practices the world over. Since Nordstrom is not a direct competitor, we’ve had the great opportunity to have a long-standing and mutually beneficial relationship with Jo and her team, sharing our collective wisdom and helping to improve each other’s businesses.
After that, you’re going to hear something that we don’t often feature on the Nordy Pod—though we certainly welcome it—which is a little bit of negative feedback. Listen to my conversation with loyal Nordstrom customer Patti Werry, who’s more recently experienced a series of interactions with our stores that were less than what she’s come to expect.
Thanks for tuning in to episode 62. We hope you enjoy it!
Did you know that YOU can be on The Nordy Pod? This show isn't just a one-way conversation. We want to hear about what Nordstrom looks like through your eyes. Share your Nordstrom experience, good or bad, by giving us a call and leaving a voicemail at: 206.594.0526, or send an email to [email protected] to be a part of the conversation! And be sure to follow us on Instagram @thenordypod to stay up to date on new episodes, announcements and more. -
In this episode, we’re going to be shining a light on one of our teams that is absolutely vital to our success as a business. Listen as I chat with Jim Gallagher, our vice president of Customer Care and Fraud at Nordstrom.
After that, you’ll hear my conversation with Brandon Benedict, a talented member of our Executive Escalation team.
These two—alongside many others on our Care team—field phone calls, emails and even the occasional fax to help our customers find solutions to whatever issues they’re facing. We’re grateful for everyone involved in Customer Care across the company. They work hard to create positive experiences for our customers, and what they do helps maintain and strengthen the reputation of the Nordstrom brand and our legacy around customer service.
Thanks for tuning in to episode 61. We hope you enjoy it!
Did you know that YOU can be on The Nordy Pod? This show isn't just a one-way conversation. We want to hear about what Nordstrom looks like through your eyes. Share your Nordstrom experience, good or bad, by giving us a call and leaving a voicemail at: 206.594.0526, or send an email to [email protected] to be a part of the conversation! And be sure to follow us on Instagram @thenordypod to stay up to date on new episodes, announcements and more. -
No doubt you’ve heard of—or even shopped—the massively successful fashion brand founded by our guest, Tory Burch. But what is it about this trailblazing fashion designer that’s earned her a spot on Time magazine’s list of the 100 Most Influential People in the World? From humble beginnings to global acclaim, Tory's journey is one of resilience, innovation and unwavering dedication to women in business.
Just five years after launching her lifestyle brand, she started the Tory Burch Foundation aimed at advancing women’s empowerment and entrepreneurship by providing access to capital, education, and community. Among its initiatives, Tory’s foundation has partnered with Goldman Sachs to provide business-education grants, mentoring and much-needed networking opportunities. They’ve also partnered with Bank of America to provide $100 million in low-cost loans and mentoring support to more than 5,500 women entrepreneurs.
Tory has served on several boards, including the Council of Fashion Designers of America, the Society of Memorial Sloan Kettering Cancer Center, the Breast Cancer Research Foundation, the Startup America Partnership and the Barnes Foundation.
Whether you're a seasoned fashion enthusiast or simply curious about the stories behind the seams, Tory’s story is sure to inspire and enlighten. We’re proud to have had a long-standing partnership with Tory at Nordstrom and we look forward to the work we’ll do together in the future.
Thanks for tuning in to episode 60. We hope you enjoy it!
Did you know that YOU can be on The Nordy Pod? This show isn't just a one-way conversation. We want to hear about what Nordstrom looks like through your eyes. Share your Nordstrom experience, good or bad, by giving us a call and leaving a voicemail at: 206.594.0526, or send an email to [email protected] to be a part of the conversation! And be sure to follow us on Instagram @thenordypod to stay up to date on new episodes, announcements and more. -
In this episode, we’re headed down to the San Francisco Bay Area to visit a few of our stores for a series of “State of the Company” meetings. Every year, our executive leaders travel across the country to host these town hall–style meetings to connect with our people and share some of our progress from last year and goals for the future.
Additionally, each year, groups of Nordstrom stores compete to win the coveted President's Cup. This is an award given to the stores that drove the highest percentage increase in sales volume within their goal group.
For 2023, our teams at Hillsdale, Walnut Creek, Palo Alto, Corte Madera and Valley Fair brought home the win in their goal group (markets with 4+ Nordstrom stores). You’ll hear excerpts from my visit to three of those stores: Hillsdale, Walnut Creek and Palo Alto.
We’re excited to recognize and celebrate our 2023 President’s Cup award winners and share some of the conversations that we had around how to improve in 2024.
Thanks for tuning in to episode 59. We hope you enjoy it!
Did you know that YOU can be on The Nordy Pod? This show isn't just a one-way conversation. We want to hear about what Nordstrom looks like through your eyes. Share your Nordstrom experience, good or bad, by giving us a call and leaving a voicemail at: 206.594.0526, or send an email to [email protected] to be a part of the conversation! And be sure to follow us on Instagram @thenordypod to stay up to date on new episodes, announcements and more -
In this episode, we’re diving deep into the world of Artificial Intelligence. We discuss some of the most exciting applications in our industry and demystify some concerns surrounding this emerging new technology.
First, you’ll hear my conversation with two Nordstrom leaders who deal directly with the research and development of AI here at Nordstrom: our Chief Information and Technology Officer, Jason Morris, and our Chief Customer Officer, Ken Worzel. After that, Jason and Ken take turns talking with a couple of highly influential voices in the field of AI from outside of the retail industry. Listen as Jason speaks with Bret Greenstein, a partner in Data and Analytics and Generative AI at PricewaterhouseCoopers. Then, stay tuned for Ken’s chat with Wesley ter Haar, cofounder of the massively successful digital marketing agency Media.Monks, named Adweek’s first-ever AI Agency of the Year. It’s a fascinating and insightful look at this revolutionary technology that’s changing the way we do business.
Thanks for tuning in to episode 58. We hope you enjoy it!
Did you know that YOU can be on The Nordy Pod? This show isn't just a one-way conversation. We want to hear about what Nordstrom looks like through your eyes. Share your Nordstrom experience, good or bad, by giving us a call and leaving a voicemail at: 206.594.0526, or send an email to [email protected] to be a part of the conversation! -
From a childhood dream, to a single traveling store, to over 60 retail locations nationwide, Faherty has certainly made a name for itself. It just so happens to be the family name. Twin brothers Mike and Alex Faherty, along with Alex’s wife Kerry, bootstrapped their coastal/urban/beachy clothing brand up from scratch by combining each of their unique superpowers. Mike, as Chief Creative Officer, utilizes his fashion education and prior experience with Ralph Lauren to create high-quality products that you just have to feel to believe. Alex, as Chief Executive Officer, uses his business and finance background to ensure best practices and succeed in an industry that eats money. Kerry, informed by her law and humanitarian background, leads Faherty’s sustainability efforts and community giving strategy as Chief Impact Officer. Their journey is one of a kind and super impressive. We’re really grateful for the opportunity to carry Faherty in our stores and to share their story here with you on The Nordy Pod.
Thanks for tuning in to episode 57. We hope you enjoy it!
Did you know that YOU can be on The Nordy Pod? This show isn't just a one-way conversation. We want to hear about what Nordstrom looks like through your eyes. Share your Nordstrom experience, good or bad, by giving us a call and leaving a voicemail at: 206.594.0526, or send an email to [email protected] to be a part of the conversation! -
For this episode, I’m super excited to share my conversations with two really incredible people in the world of sports. First, you’ll hear a special live recording of my chat with the new athletic director at the University of Washington, Troy Dannen. We invited Troy to come speak in front of a group of our top executives because he’s had a lot of great experience managing large groups of people in complex and high-stakes situations. There’s a lot of crossover application between Troy’s job and really any industry, and I know our team gained a lot of valuable insights from listening to his story.
After that, you’ll hear my conversation with a former Nordstrom employee—the founder and CEO of All In Sport Consulting, Dawna Callahan. Her business works to educate and build training programs for people with disabilities, helping to bring more visibility and opportunity to this community of incredibly talented athletes.
Thanks for tuning in to episode 56. We hope you enjoy it!
Did you know that YOU can be on The Nordy Pod? This show isn't just a one-way conversation. We want to hear about what Nordstrom looks like through your eyes. Share your Nordstrom experience, good or bad, by giving us a call and leaving a voicemail at: 206.594.0526, or send an email to [email protected] to be a part of the conversation! -
In this episode, I’m super excited to share the stories of two incredibly talented women who, in their own way and through their own experiences and perspectives, are helping to evolve and improve the way we do business. First, you’ll hear from the founder and CEO of Harlem’s Fashion Row and Icon 360, Brandice Daniel. Through her work, Brandice is building bridges between designers of color and department stores like Nordstrom to create more accessibility and opportunities in the fashion industry. We’re super impressed with the work that Brandice is doing and proud to partner with her in our ongoing commitment to create more diversity in our offering for customers.
After that, you’ll meet our new President of Stores here at Nordstrom, Fanya Chandler. This well-deserved title comes after a long career climbing the ladder within our ranks, and we’re extremely lucky to now have her expertise and unique perspective informing our executive team.
Thanks for tuning in to episode 55. We hope you enjoy it!
Did you know that YOU can be on The Nordy Pod? This show isn't just a one-way conversation. We want to hear about what Nordstrom looks like through your eyes. Share your Nordstrom experience, good or bad, by giving us a call and leaving a voicemail at: 206.594.0526, or send an email to [email protected] to be a part of the conversation! -
In this episode we’re turning our attention to a couple of talented young men from very different circumstances, each at the beginning of their careers in two very different industries. What they have in common is that they’ve both been recipients of Nordstrom scholarships. We’ve created and supported several scholarship programs over the years. Some that are more community-based, like our newly added Blake Nordstrom Scholarship in 2022, help to cover basic needs, including housing and food for highly underserved college students in the Seattle area. Others more directly focus on increasing equity and inclusion in the fashion industry, like our contributions to the Virgil Abloh Scholarship through our partnership with the Fashion Scholarship Fund. Today you’ll hear from Joel Bervell, a current medical student at Washington State University, dubbed “The Medical Myth-Buster” by his 1M+ followers on social media. Joel also happens to have spent a summer selling menswear at Nordstrom. After that, I’ll chat with two-time Nordstrom Made Scholar and founder of the brand Hikari no Yami, up-and-coming fashion student and designer Jakarie Whitaker. Joel and Jakarie represent only a couple examples of our efforts to support talented and deserving young people, but their stories prove just how important these investments are, and we’re extremely proud to have played even a small part in helping them to achieve their goals.
Thanks for tuning in to episode 54. We hope you enjoy it!
Did you know that YOU can be on The Nordy Pod? This show isn't just a one-way conversation. We want to hear about what Nordstrom looks like through your eyes. Share your Nordstrom experience, good or bad, by giving us a call and leaving a voicemail at: 206.594.0526, or send an email to [email protected] to be a part of the conversation! -
Nordstrom has had the great pleasure of participating in an organization called IGDS: The Intercontinental Group of Department Stores, which connects some of the biggest retailers across the globe to learn and grow from each other. Along the way, we’ve gained a lot of great relationships, one of which we’re excited to feature on the show today. Scott Fyfe is the current CEO of iconic Australian department store David Jones. Since joining the company in 2020, he has helped resuscitate this historic brand back from near extinction. Scott talks about some of the strategic moves he’s initiated and talented teams he’s assembled to put David Jones back on the road to profitability. It’s a great conversation that any struggling retailer can learn from and one of the reasons why the IGDS is so valuable—to share ideas and learn from some of the greatest businesses in the world.
After that, you’ll hear my conversation with loyal Nordstrom customer Lili Tomovich, who shares her experience sheepishly returning a pair of well-worn athletic shoes.
Thanks for tuning in to episode 53. We hope you enjoy it!
Did you know that YOU can be on The Nordy Pod? This show isn't just a one-way conversation. We want to hear about what Nordstrom looks like through your eyes. Share your Nordstrom experience, good or bad, by giving us a call and leaving a voicemail at: 206.594.0526, or send an email to [email protected] to be a part of the conversation! -
In this episode we're sharing a special live recording of The Nordy Pod from on stage at a conference for the International Council of Shopping Centers. My guest: innovative retail mall developer and operator, Rick Caruso. Now, if you've ever actually visited any of Rick's properties, you've likely noticed that there's something different about them. Rick and his team at Caruso are extremely mindful about creating environments that transport you to a better, and definitely safer place. Caruso is responsible for some of the most incredible shopping centers in California, including The Grove at the iconic Farmers Market in Los Angeles, The Americana at Brand in Glendale, The Commons at Calabasas, The Promenade at Westlake, The Lakes at Thousand Oaks, Palisades Village in Pacific Palisades and the Rosewood Miramar Beach in Santa Barbara. Nordstrom has had a great relationship with Caruso as they've been very hospitable hosts for several of our stores. I'm super grateful that Rick agreed to come chat with me at the ICSC conference. He has a really unique and valuable perspective on some of the big hurdles we face today in our industries. I think you're going to learn a few things from this conversation.
Thanks for tuning in to episode 52. We hope you enjoy it!
Did you know that YOU can be on The Nordy Pod? This show isn't just a one-way conversation. We want to hear about what Nordstrom looks like through your eyes. Share your Nordstrom experience, good or bad, by giving us a call and leaving a voicemail at: 206.594.0526, or send an email to [email protected] to be a part of the conversation! And, be sure to follow us on Instagram @thenordypod to stay up to date on new episodes, announcements and more. -
To kick off the new year we thought it would be fun to take a little stroll down memory lane and look back at some of our favorite Nordy Pod moments from 2023. We've had a lot of fun making this thing and chatting with all the fascinating people that have agreed to come on the show. Fashion icons like Domenico De Sole, Anna Wintour and Will Welch, incredible fashion designers like Simone Rocha and Erdem, successful brand partners like Gucci Westman and David Neville of Westman Atelier, Caspar Coppetti of On running shoes, Anastasia Soare of Anastasia Beverly Hills and Ben Gorham of BYREDO. We've also had the great pleasure of chatting with a slew of really amazing athletes and entertainers like former NFL wide receiver for the Seattle Seahawks Doug Baldwin, former NBA All Star of the Chicago Bulls Bob Love, Grammy award-winning hip-hop artist Macklemore and TV and film star Joel McHale. We're proud to highlight some of our employees that have used Nordstrom as a platform to build really impressive careers. For example, three of our very best salespeople: Jesse James Barnholdt, Gregory Clark and Jeffrey Ola. This year has also taken us out of the studio and into some really interesting places, like our distribution and fulfillment centers and to the very end of our merchandise food chain, to our Last Chance stores. We've also shared several really great customer experiences on The Nordy Pod, including a bit of negative feedback. Overall, it’s been a really fun year and we're really proud of what we've been able to put together, so we hope you enjoy this special look back at The Nordy Pod in 2023.
Thanks for tuning in to episode 51. We hope you enjoy it!
Did you know that YOU can be on The Nordy Pod? This show isn't just a one-way conversation. We want to hear about what Nordstrom looks like through your eyes. Share your Nordstrom experience, good or bad, by giving us a call and leaving a voicemail at: 206.594.0526, or send an email to [email protected] to be a part of the conversation! - Visa fler
