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Brandon Carson, Chief Learning Officer at Docebo, joined us on The Modern People Leader.
We talked about the one thing holding companies back from adopting AI faster, why AI makes learning “scaled to one”, and why the future of work isn’t about replacing humans - it’s about amplifying them.
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(07:49) Brandon’s career journey: From Delta, Walmart, and Starbucks to Docebo
(14:30) Learning is the oxygen of the enterprise
(16:10) What the next 10 years of AI in the workplace will look like
(20:48) Why companies aren’t moving fast enough with AI adoption
(28:04) The biggest challenge: Outdated infrastructure & data debt
(30:42) AI’s impact: 40% of global working hours could be transformed
(33:57) The next wave of corporate learning – embedding AI into workflows
(38:37) Scaling learning from thousands to one personalized experience
(44:29) Who will win and lose in this AI transformation?
(50:03) Companies that prioritize humanity in work will thrive
(52:38) AI literacy vs. fluency – How HR can bridge the gap
(56:55) What AI tools Brandon is already using to clone himself
(01:00:01) Will our AI bots be podcasting for us in the future?
(01:04:20) Advice for new L&D professionals: Understand AI’s role in learning
(01:05:32) Who should we have on next?
(01:07:49) One-word close: Onward, Set the Table, Catch Up
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Past guests on MPL include Brené Brown, Annie Dean (VP of Team Anywhere, Atlassian), Josh Bersin, Katie Burke (Chief People Officer, Harvey), Liz Fosslien, Helen Russell (Chief People Officer, HubSpot), Dave Scott (Chief People Officer, ADT), Melanie Rossenwasser (Chief People Officer, Dropbox), Crystal Boysen (Chief People Officer, Sprout Social), and many more.
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Crystal Boysen, Chief People Officer at Sprout Social, joined us for a deep dive into People Debt.
We discussed what it is, how to identify it, and specific areas where Sprout Social is focusing its efforts to address it.
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(08:41) From Vimeo to Sprout Social: Why Crystal made the move
(11:50) What is People Debt and why does it slow down HR?
(14:22) Fixing HR inefficiencies at Sprout Social
(28:37) Why Sprout Social paused their engagement surveys
(38:19) Redefining performance management (and why most companies do it wrong)
(42:44) Automating reviews & removing manager bias in ratings
(43:12) Pay-for-performance: The future of compensation at Sprout
(46:22) Agile HR: How Sprout redesigned its HR org structure
(50:15) Why HRBPs are evolving into Strategic Business Coaches
(52:08) The power of cross-functional squads in HR
(55:03) Rapid Fire Questions
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Past guests on MPL include Brené Brown, Annie Dean (VP of Team Anywhere, Atlassian), Josh Bersin, Katie Burke (Chief People Officer, Harvey), Liz Fosslien, Helen Russell (Chief People Officer, HubSpot), Dave Scott (Chief People Officer, ADT), Melanie Rossenwasser (Chief People Officer, Dropbox), and many more.
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Saknas det avsnitt?
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Brian Elliott, a leading expert on flexible work, joined us on the show.
We talked about whether or not remote work is actually dead (looked at the actual data), the questions to ask when your CEO pushes for a RTO, and why a return to office won’t fix bad management.
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(07:36) How Brian became a leading voice on the future of work
(13:39) The origins of Slack’s Future Forum and key findings
(14:56) The media vs. reality: Is remote work really dead?
(17:14) CEOs pushing RTO: Data-driven decision or gut feeling?
(19:02) The role of real estate, stealth layoffs, and productivity concerns
(23:27) The trust factor: Why some leaders struggle with hybrid models
(26:35) Politics and workplace decisions: The hidden forces at play
(28:34) The shift from central business districts to neighborhood economies
(30:37) The future of work isn’t fully remote or in-office—it’s flexible
(34:12) How HR leaders can push back on RTO mandates
(38:19) The contradiction: CEOs demanding AI innovation while enforcing RTO
(41:50) Performance management in a hybrid world: Why tracking outcomes matters
(47:33) How leading companies successfully implement flexible work policies
(49:30) The impact of return-to-office policies on women in the workforce
(54:23) What cities will look like in a remote-first future
(57:57) Five years from now: What will the workplace look like?
(01:01:43) The economic realities of remote work and city tax structures
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Past guests on MPL include Brené Brown, Annie Dean (VP of Team Anywhere, Atlassian), Josh Bersin, Katie Burke (Chief People Officer, Harvey), Liz Fosslien, Helen Russell (Chief People Officer, HubSpot), Dave Scott (Chief People Officer, ADT), Melanie Rossenwasser (Chief People Officer, Dropbox), and many more.
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Lucia Guillory, Chief People Officer at Virta Health, joined us on the show.
We discussed how HR teams can adopt a product-driven mindset, the importance of leadership self-awareness, and how Virta Health fosters connection in a fully remote work environment.
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(07:24) Lucia’s career journey from psychology to HR leadership
(08:52) The importance of authenticity and self-awareness in leadership
(13:39) The process of unlearning leadership habits and self-doubt
(21:05) What Virta Health does and its mission to reverse diabetes
(23:57) Can you build community on a fully remote team
(26:30) The challenges and successes of transitioning to remote-first
(28:14) How remote work impacts employee meaning and connection
(30:31) The role of culture in a distributed workforce
(35:39) How Virta Health structures onboarding for remote employees
(38:54) HR as a product: Building an employee experience life cycle
(43:26) Why job leveling is the foundation of a strong HR function
(47:01) How to identify when compensation structures aren’t working
(49:30) Rapid fire questions
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We talked about the growing backlash against DEI initiatives and why companies are scaling back their commitment, the potential hidden agendas behind RTO mandates, and the current frustrations with HR tech.
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Timestamps:
(08:11) The anti-DEI movement
(14:23) Did DEI programs scale too quickly post-2020?
(18:29) The role of activists in influencing corporate DEI rollbacks
(26:07) Are RTO mandates being used to justify workforce reductions?
(29:25) The impact of return-to-office policies
(36:58) The growing frustration with HR tech—why is it failing?
(45:42) Has AI-driven HR tech delivered on its promises?
(50:17) Are legacy HR systems holding companies back?
(57:00) The college admissions debate and perceptions of fairness in hiring
(01:05:44) One-word close
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Dave Scott, Chief People and Administration Officer at ADT, joined us on The Modern People Leader.
We discussed ADT’s evolution from a services to tech company, Dave's journey from Walmart to leading HR at ADT, and how to cut costs in HR without cutting value.
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Timestamps:
06:39) Dave’s professional journey: From Walmart to ADT
(11:01) Dave’s early career as a professional clown
(12:33) ADT’s mission and transition to a technology company
(22:40) ADT’s transformation: A product-focused mindset
(27:51) Hiring strategies to attract tech talent at ADT
(30:39) Transforming the HR function at ADT
(35:24) Skills and organizational design for the future workforce
(41:34) Cost management strategies for HR in 2024 and beyond
(49:55) Rapid-fire questions
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Sam Simmons, Chief People and Internal Operations Officer at the LPGA, joined us on The Modern People Leader.
We talked about her transition from the San Antonio Spurs to the LPGA, 2025 HR predictions, and the LPGA People Team goals for the year.
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Timestamps:
(03:21) Sam’s journey to the LPGA
(14:47) Challenges and learnings from 2024
(17:42) Leadership goals for 2025
(21:25) Mantras for 2025
(23:26) Predictions for HR in 2025: Challenges and opportunities
(27:25) AI's role in HR: Optimizing work with tools
(29:54) Addressing key challenges in DEI and organizational change
(33:45) 2025 HR goals and Sam’s strategic planning approach
(40:33) The most critical HR goal for the LPGA in 2025
(46:16) HR tech stack considerations and streamlining processes
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This is the 2024 MPL Awards Show.
Each of us selected a winner for the four different awards:
(8:14) Award #1: The CEO Whisperer
(18:27) Award #2: The Best Hang
(24:19) Award #3: The Data Hero
(39:15) Award #4: The Innovator
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Episodes referenced:
Episode 148 - Hannah Yardley (Chief People Officer, Achievers) Episode 165 - Brandon Sammut (Chief People Officer, Zapier) Episode 186 - Hebba Youssef (Chief People Officer, Workweek) Episode 193 - Brené Brown Episode 149 - Annie Dean (VP of Team Anywhere, Atlassian) Episode 187 - Nick Bloom (Stanford Economist & Co-Founder of wfhresearch.com) Episode 167 - David Hanrahan (Chief People Officer, Flare) Episode 194 - Melanie Rosenwasser (Chief People Officer, Dropbox)----
Interview referenced:
Brian Chesky - Founder Mode interview----
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Brené Brown, professor, author, and podcast host, joined us on The Modern People Leader.
We discussed her experience as a leader, the concept of metacognition, and the leadership skill of creating space between stimulus and response.
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(1:35) Good news stories
(3:45) Brené’s story
(19:49) Every day is leg day as a leader
(25:47) Metacognition
(28:25) Creating the space between stimulus and response
(44:08) The challenges of implementing a four-day workweek
(47:00) Rapid fire questions exploring leadership and the future of work
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Colin Mincy, Chief People & Culture Officer at Centering Healthcare Institute, joined us on The Modern People Leader. We dove deep into his personal transformation, how his leadership style has evolved, and the tough truths HR professionals face today. Colin shared his journey of progress over perfection, emphasizing small wins, accountability, and momentum to create lasting change—both personally (losing 68 pounds and reclaiming his energy) and professionally.
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Robert H. Johnson Jr., author of Safe, Seen, Heard, and Valued and TEDx speaker, joined us on The Modern People Leader. We explored the power of "little L" leadership and how organizations can harness the potential of unsung heroes within their teams.
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Timestamps:
(09:24) Robert’s origin story and early leadership journey
(15:00) The concept of psychological safety and Robert’s book Safe, Seen, Heard, and Valued
(17:37) Robert’s TEDx talk: The Power of the Little L
(18:55) Differentiating between big L and little L leadership
(24:14) Stories of little L leaders making an impact
(27:10) Why companies should invest in little L leaders
(30:44) Three E’s framework: Education, Experience, and Exposure
(38:03) Building cultural giants vs. empowering everyday leaders
(43:07) Characteristics of a little L leader and their impact
(49:47) Living in a big L world and the shift needed
(52:55) Lessons from the pandemic and employee engagement whiplash
(56:52) Words of encouragement for little L leaders
(59:46) The Three C’s of Community: Curiosity, Commonality, Connection
(01:06:44) Rapid fire questions
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This episode was originally released on 1/22/2024.
Annie Dean, VP of Team Anywhere at Atlassian, joined us on The Modern People Leader.
She shared Atlassian’s learnings after 1,000 days of distributed work: their calendar redesign experiment, the impact of in-person gatherings on team connection levels, and the ROI of real estate at Atlassian.
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Michelle Kay, VP of Learning & Development at Albertsons Companies, joined us on The Modern People Leader.
We discussed the need to rethink our approach to work, whether generational gaps are real or simply a sign of being out of touch, and two major shifts on the horizon for L&D.
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Timestamps:
(8:01) Michelle’s transition from teaching to corporate America, and her journey in L&D.
(14:10) Discussion on the need for rapid adaptation in workplace policies and practices.
(17:20) Exploring the potential shift towards a four-day work week and its implications.
(27:06) Delving into generational impacts on the workplace from Millennials to Gen Z.
(33:34) The challenges and transformations in learning and development in today's corporate environment.
(42:10) The role of generational differences in evolving workplace dynamics.
(51:37) Rapid fire questions
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Brandon Sammut, Chief People Officer at Zapier, and Gianna Driver, Chief People Officer at Lattice, joined us for an emergency pod following last week’s presidential election.
We discussed how the election results might impact the workplace over the coming months, the importance of having a sociopolitical response approach, and why we should all be microdosing on hope.
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Frank Congui, EVP at Randstad Enterprise, joined us on The Modern People Leader.
We talked about the magic of intentional gatherings, leading with generosity, and why we should be doing less chest-pumping in the HR space.
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(0:13) Announcement: MPL Live Miami event on December 10th
(7:04) Frank’s journey from Goldman Sachs to Randstad
(9:58) Building executive communities: The beginning of the CHRO dinners
(12:08) Evolution of executive dinners and blending roles
(19:00) Intentional traditions in leadership gatherings
(24:31) Vulnerability and creating moments of connection
(28:00) The power of service and being generous in leadership
(38:30) The state of HR: Burnout, DEI challenges, and AI adoption
(42:11) Balancing optimism and skepticism in the HR industry
(47:13) Civil conversations in divisive times: Creating supportive policies
(54:03) Magic wand HR fix: Pay equity for all
(56:08) The future of work: AI and human partnership
(59:27) Rapid fire questions:
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Jenna Eichberg, Chief People Officer at AlertMedia, joined us on The Modern People Leader. We talked about the state of HR, why CHROs are rethinking their roles, and AlertMedia’s leadership programs.
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(0:13) Announcement: MPL Live Miami event on December 10th
(5:01) Jenna’s story
(10:06) Navigating industries and career growth
(17:07) Transition to AlertMedia – finding a dream job
(29:03) The state of HR today and managing change
(32:09) The “Manager Dilemma” and leadership development
(37:55) The launch of the Emerging Leaders Program
(45:14) Executive and people team offsites: Key insights
(47:52) HR burnout and the light at the end of the tunnel
(54:47) A positive outlook for the future of HR
(59:28) Rapid fire questions
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Tracy Avin, Founder of TroopHR, joined us on The Modern People Leader.
We talked about how TroopHR was born, the importance of community in HR, the challenges HR professionals face in today’s business climate, and the need for support networks.
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Timestamps:
(6:57) Tracy’s journey to founding TroopHR
(10:57) What a day in Tracy’s life looks like
(12:59) The meaning of community for HR leaders
(16:33) How the needs of the HR community have evolved
(18:36) Challenges and conflicts faced by HR professionals
(25:47) Handling difficult conversations in a professional setting
(28:44) Why boundaries are crucial in discussions
(30:06) Politicization of HR topics in the workplace
(36:00) Doing more with less: The pressures of shrinking HR teams
(42:06) HR burnout and its impact
(44:56) The influence of economic situations on HR strategy
(47:37) The importance of community in challenging times
(51:23) Open sourcing HR ideas: A positive shift post-COVID
(52:49) Rapid fire questions
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Ray Martinelli, Chief People Officer at Contentful, joined us on The Modern People Leader.
We talked about his career journey, the art & science that goes into compensation, and aligning HR goals with business strategy.
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Timestamps:
(5:05) Ray's career story: From finance to Chief People Officer
(7:44) Why Ray joined Contentful and key takeaways
(10:32) AI’s impact on content management and HR
(12:44) The state of HR in 2024: Leadership and navigating change
(18:40) Addressing politics in the workplace and leadership responsibilities
(22:13) What Ray had to unlearn as an HR leader
(26:25) Ray’s approach to building a people strategy at Contentful
(32:09) Aligning HR strategy with CEO vision and business goals
(36:41) Ray’s vision for his first year at Contentful
(42:38) Ray’s CPO dashboard: Key metrics on engagement, rewards, and promotions
(46:39) Differentiating rewards and compensation strategies
(52:52) The importance of transparent conversations in performance management
(57:50) Rapid fire questions
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Sandra Schwarzer, Board & Talent Insights leader at Index Ventures, joined us on The Modern People Leader.
We talked about Index Ventures’ experience helping founders “scale through chaos”, how much time founders spend on HR-related tasks, their 14-point framework for running executive searches, and how investors evaluate founders’ view on talent.
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Timestamps:
(3:54) Sandra's career story: From East Germany to Index Ventures
(10:42) Defining 'Scaling through Chaos' and key takeaways
(13:56) Founders spending 50% of their time on HR-related tasks
(17:44) Challenges in hiring engineering talent and how Index Ventures supports founders
(20:07) Structuring time for hiring and talent-related tasks
(27:05) AI adoption in the people function: Early challenges and insights
(38:48) The 14-point executive search framework for successful hires
(44:06) How to balance speed and cultural fit when hiring
(50:26) Common mistakes in executive hiring and learning from them
(54:11) The importance of organizational design and a CEO's view of the people function
(56:53) Index Ventures' tool for optimizing team planning and scaling
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David Hanrahan, Chief People Officer at Flare, and Jessica Zwaan, Author of Built for People & COO at Talentful, joined us live in Austin, Texas.
We talked about how performance management is stuck in the past, the idea of team-based assessments, how to run a data-driven performance calibration, and the evolving role of compensation in driving performance.
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3:11: Reflections on outdated performance management practices
5:07: Thoughts on why companies are holding onto legacy review systems
6:46: The impact of AI on performance management and synthesizing feedback
9:40: Team dynamics in performance management and HR’s evolving role
12:24: Real-time tools for performance feedback and privacy concerns
14:27: Shifts in company values post-pandemic and how that affects performance reviews
17:09: Measuring team performance over individual performance
20:12: Calibration, feedback, and team assessments
23:02: Linking performance management and compensation strategies
29:03: The role of procedural and distributive fairness in compensation
32:11: Challenges of tying performance to compensation
36:02: Discussion on bonus allocation based on performance
40:12: Team performance assessments and executive decision-making
44:48: Questions from the audience on coaching and team dynamics
50:22: Closing thoughts on changing traditional HR practices
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- Visa fler