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“Ideas aren't the problem. People have lots of ideas, but they don't have time to think. Thinking has become a daring act within organizations, and in our culture, because we are part of the ‘cult of busy’.”
Chapters:
00:00 Introduction to Lisa Bodell and the Importance of Simplicity03:20 Eliminating Complexity and Drowning in Work07:17 Challenging Assumptions and Reversing Unproductive Rules13:09 Simplification as the Route to Innovation16:11 Generosity: Giving Time and Helping Others19:02 From Managing to Leading: Prioritizing Meaningful Work20:42 Cultivating a Culture of Simplicity and Meaningful Work21:08 The Importance of Vulnerability and Killing Stupid Rules22:26 Asking Quality Questions to Identify and Eliminate Unnecessary Tasks24:05 Change as a Choice: Recognizing the Power to Simplify30:37 Setting Boundaries on Time: Prioritizing Tasks for Improved ProductivityEpisode Summary:
Lisa Bodell, a global leader on simplification, collaboration, and innovation, discusses the importance of simplicity in organizations. She emphasizes the need to eliminate unnecessary complexity and create space for thinking and innovation. Lisa shares strategies for challenging assumptions, reversing unproductive rules, and managing time effectively. She also highlights the value of generosity and the difference between managing and leading. Overall, Lisa advocates for a cultural shift towards simplicity and meaningful work. In this conversation, Lisa Bodell and Shannon Cassidy discuss the importance of simplicity and how to eliminate unnecessary rules and tasks in order to create a more efficient and productive work environment. They emphasize the need for leaders to model vulnerability and be open to killing stupid rules. They also discuss the challenges of implementing simplicity when the leader is resistant to change. The conversation covers topics such as identifying and eliminating unnecessary rules, simplifying processes, setting boundaries on time, and the importance of asking quality questions. The key takeaways include the importance of simplicity as a strategy, the need for leaders to empower their teams, the value of questioning why, and the recognition that change is a choice.
R.O.G. Takeaway Tips:
Eliminating unnecessary complexity and simplifying processes is essential for innovation and creativity.Challenging assumptions and reversing unproductive rules can lead to more effective and efficient work.Managing time is not the same as leading; leaders prioritize meaningful work and create space for thinking.Generosity is not just about giving money, but also about giving time and helping others reach their potential.A cultural shift towards simplicity and meaningful work is necessary for organizations to thrive. Simplicity should be a strategy and a principle in the workplace.Leaders should model vulnerability and be open to killing unnecessary rules.Asking quality questions, such as 'why' and 'what is holding you back,' is important for identifying and eliminating unnecessary tasks.Change is a choice, and being busy is a choice that can be changed.Setting boundaries on time and prioritizing tasks is essential for simplifying and improving productivity.Guest Bio:
Lisa Bodell, a global leader on simplification, collaboration, and innovation, has a solution. Lisa shows organizations how to eliminate complexity and leverage simplicity – unleashing creativity and sparking the energy so essential to innovate and compete in a rapidly changing world. FutureThink, which she founded in 2003, works with leading brands worldwide and has become the largest source of innovation research, tools, and training in the world. Lisa is the author of two groundbreaking books, Why Simple Wins: Escape the Complexity Trap and Get to Work That Matters and Kill the Company: End the Status Quo, Start an Innovation Revolution. She ranks on the list of Top 50 Speakers Worldwide and captivates audiences with her energy and humor. Lisa’s keynotes leave audiences inspired to change and arms them with radically simple tools to get to the work that matters.
After earning her business degree from University of Michigan, Lisa launched her career at Leo Burnett in Chicago, where she discovered a gift for uniting strategically-driven ideas with forward-thinking themes. She went on to build two successful businesses before moving to New York and focusing on the simplification and innovation space with FutureThink.
Lisa brings a compelling perspective to the sought-after topics of simplification and innovation to over 100,000 people each year. A thought leader and serial entrepreneur, her transformational message has inspired executives at top-ranked organizations such as Google, SAP, Citigroup, and the Department of National Intelligence.
Lisa has contributed her expertise to a wide variety of media. She is a monthly contributor to Forbes and has frequently appeared in other media including: Fast Company, WIRED, The New York Times, Inc., Harvard Business Review, and CNN. She has also been featured in many major books such as Warren Berger’s A More Beautiful Question, Adam Grant’s Originals, and AfterShock, the 50-year celebration based on futurist Alvin Toffler’s Future Shock.
Lisa has taught innovation at both American University and Fordham University and has a TED talk on the topic. She has served on the board of advisors of several organizations, including the Global Agenda Council for the World Economic Forum, the United States National Security Agency, the Association of Professional Futurists, and the Novartis boards of Diversity & Inclusion and Culture.
Resources:
Why Simple WinsKill the Company: End the Status Quo, Start an Innovation Revolution Follow Lisa on LinkedInFollow Lisa on XView clips of Lisa’s presentationsVisit FutureThinkWhere to find R.O.G. Podcast:
R.O.G on YouTube
R.O.G on Apple Podcasts
R.O.G on Spotify
How diverse is your network? N.D.I. Network Diversity Index
What is your Generosity Style? Generosity Quiz
Credits:
Lisa Bodell, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.
Coming Next: Please join us next week, Episode 199, Special Guest, Edwige Robinson.
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“Personal mastery is all about humility and supporting other people and having purpose other than yourself.”
R.O.G. Takeaway Tips:
Sit quietly.Light up your right brain.MeditationMindfulness practices NatureWalks without headphones or phone MusicArtLaughterGratitudeGet emotionally fit.Engage in a recovery practice.Ask for help. Develop both personal and professional mastery.Guest Bio:
Susan Packard, who has helped to build powerful media brands like HBO, CNBC, and HGTV. She was the second employee at HGTV, its co-founder, and its former chief operating officer. HGTV became Scripps Networks Interactive when they created new brands and platforms. She helped build these businesses to a market value of over $15 billion.
Susan left the corporate media world to become a writer, mentor, and a leadership speaker. She has an established platform as an author today. TarcherPerigee (Penguin Random House) published her first book NEW RULES OF THE GAME: 10 Strategies for Women in the Workplace in 2015 and her second book FULLY HUMAN: Three Steps to Grow Your Emotional Fitness in Work, Leadership and Life in 2019. Both of these books explore how practices of good emotional health can help us to create better lives and careers. In NEW RULES she touched on grit, resilience and team trust. In FULLY HUMAN, she wrote about emotional fitness, a practice she teaches today to leaders, which was at the core of their success at HGTV. Susan gave a Tedx talk about emotional fitness at UCLA.
In 2020, she was named one of the top 40 women keynote speakers by RealLeaders, and continues to be an active speaker at organizations and universities like Stanford Business School, Carnegie Mellon and University of Alabama.
Susan was the first woman elected to serve on the board of directors of Churchill Downs, Inc., the owner and manager of the Kentucky Derby.
Susan has done many things in her career others might consider “brave,” but the most courageous thing she’s ever done was to ask for help for an on-going substance use disorder. In 2019, she gave a Commencement address at Michigan State University, her alma mater, and shared with the 5,000 graduates and their families some of her addiction and recovery journey. There she was awarded the Honorary Degree of Doctor in Humanities.
Resources:
Susan PackardSusan Packard’s Books Test Your Emotional Fitness Whose am I? | Susan Packard | TEDxUCLA SoberForceWhere to find R.O.G. Podcast:
R.O.G on YouTube
R.O.G on Apple Podcasts
R.O.G on Spotify
How diverse is your network? N.D.I. Network Diversity Index
What is your Generosity Style? Generosity Quiz
Credits:
Susan Packard, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.
Coming Next: Please join us next week, Episode 198, Special Guest, Lisa Bodell.
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Saknas det avsnitt?
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“Burnout is an excessive and sustained workload.”
“Am I really the best person to be in that meeting?”
“Create workplaces of joy, productivity, and growth.”
“Change is possible.”
Chapters:
00:00 Introduction: Daisy Auger-Dominguez's Background and Book03:03 Chapter 1: Recognizing and Addressing Burnout06:24 Chapter 2: Setting Boundaries and Saying No11:03 Chapter 3: Difficult Conversations and Relational Communication15:03 Chapter 4: Building Healthy Workplaces24:18 Reflection and Validation: The Power of Acknowledging Others28:31 Finding Joy and Fulfillment in the Workplace34:25 Shifting Mindset and Avoiding Burnout with Mantras38:45 Recognizing Burnout and Establishing Boundaries44:54 Taking Care of Yourself to Better Care for OthersEpisode Summary:
Daisy Auger-Dominguez, an accomplished executive and dynamic leader, discusses her new book 'From Burnout to Lit Up' and shares her wisdom and guidance on burnout. She explains the signs and symptoms of burnout and emphasizes the importance of recognizing and addressing it. Daisy provides practical solutions, such as setting boundaries, saying no, and having difficult conversations. She also highlights the need for relational communication and the power of scripting to navigate challenging situations. Overall, Daisy's book offers insights and strategies to help individuals prevent and overcome burnout. In this conversation, Daisy Auger-Dominguez discusses the importance of reflection, gratitude, and joy in the workplace. She emphasizes the need to acknowledge and validate others' perspectives before responding, and to avoid self-righteousness. Daisy also shares strategies for reconnecting with joy at work, such as finding your purpose and embracing a beginner's mindset. She highlights the power of mantras and affirmations to shift mindset and avoid burnout. The conversation concludes with practical tips for recognizing burnout, establishing boundaries, and taking care of oneself in order to better care for others.
R.O.G. Takeaway Tips:
Recognize the signs and symptoms of burnout and take action to address it.Set boundaries and learn to say no to prevent excessive workloads.Have open and honest conversations to address interpersonal tensions.Practice relational communication and use scripting as a tool for intentional engagement.Take the time to reflect on your own reactions and responses in order to better understand yourself and others.Acknowledge and validate others' perspectives before responding, and avoid self-righteousness.Find joy and fulfillment in your work by identifying your purpose and embracing a beginner's mindset.Use mantras and affirmations to shift your mindset and avoid burnout.Recognize the signs of burnout and establish healthy boundaries to protect your well-being.Taking care of yourself allows you to better care for others.Guest Bio:
Daisy Auger-Dominguez is an accomplished executive and dynamic leader widely recognized for her ability to lead organizational transformations on the leading edge of people and culture.
A natural storyteller and team-builder with a purpose-driven mindset, Daisy launched her career at Moody's Investors Service. She subsequently held leadership roles at The Walt Disney Company, Google, Time Warner, and Viacom. Most recently, she served as Global Chief People Officer at Vice Media, overseeing and guiding the end-to-end employee experience, including DEI, ESG, and corporate facilities. Additionally, Daisy founded Auger-Domínguez Ventures, a workplace strategy consultancy.
Daisy's bold advocacy for inclusive, courageous, and competent management in the modern workplace positions her as a sought-after speaker and thought leader in management, leadership, diversity, equity and inclusion, workplace culture, and the future of work. Driven to build workplace cultures rooted in human-centered shared values and purpose — cultures that work for everyone while enhancing performance — Daisy authored 'Inclusion Revolution' and has a forthcoming book titled From Burned Out to Lit Up: A Manager’s Guide.
She has been featured in publications like Harvard Business Review and IDEAS.TED. Her contributions have earned her prestigious honors, including Brooklyn Community Service's Social Impact award, Hispanic Executive's Top 10 Leaders, People en Español's 25 Most Powerful Women, ADCOLOR Legend, Council of Urban Professionals Change Agent, Walter Kaitz Foundation Changemaker, and the New York City Council Leadership in Community Service Award.
Resources:
BooksPre-order Burnt Out to Lit Up R.O.G. Episode 156 Leading with Humanity: Guide to Modern Management Harvard Business Review (HBR) Finding Joy as a Manager — Even on Bad Days by Daisy Auger-DominguezHarvard Business Review (HBR) Articles by Daisy Auger-Dominguez 'A Blueprint for Leading DEI in Turbulent Times,' by Daisy Auger-Dominguez, published in Ambition magazine Inclusion Revolution | Daisy Auger Domínguez | TEDxPearlStreet | Redefining HR Ep 121, Vice Media Group's Chief People Officer, Daisy Auger-Domínguez Leading With Empathy & Allyship EP4: Amplifying The Latinx Experience With Daisy Auger-Domínguez Bucknell University: Speaking of Success with Daisy Auger-DominguezWhere to find R.O.G. Podcast:
R.O.G on YouTube
R.O.G on Apple Podcasts
R.O.G on Spotify
How diverse is your network? N.D.I. Network Diversity Index
What is your Generosity Style? Generosity Quiz
Credits:
Daisy Auger-Dominguez, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.
Coming Next: Please join us next week, Episode 197, Special Guest, Susan Packard.
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“How do we help others, especially those that don't have a good opportunity? But, you know, they don't have life on a silver platter. So how do we make silver platters for people?”
“You never wanna go to the president and talk about yourself. You wanna go to the president and you wanna talk about the team and what the team did…”
“A coach talks to you, a mentor talks with you, and a sponsor talks about you.”
Chapters:
00:00 Innovation and Inclusivity: A Journey with Yvette Kanouff03:00 The Impact of AI and Endless Possibilities in Technology08:54 The Power of Genuine Connections and Generosity25:26 The Art of Leadership and Management32:18 Navigating Mentorship and Self-Advocacy41:09 Embracing Authentic LeadershipEpisode Summary:
Yvette Kanouff, an Emmy award-winning technology pioneer and partner at JC2 Ventures, shares insights on technology, innovation, inclusivity, and generosity. She discusses her background, the impact of AI, the importance of networking, and the concept of return on generosity. Yvette emphasizes the value of genuine connections, the power of innovation, and the role of generosity in creating opportunities for others. The conversation covers a range of topics related to leadership, management, mentorship, and self-advocacy. It emphasizes the importance of results and followership in promotions, the value of team-first leadership, and the significance of being true to oneself. It also delves into the role of coaching, mentoring, and sponsorship, as well as the art of having difficult conversations with honesty and kindness.
R.O.G. Takeaway Tips:
Yvette Kanouff's journey from Germany to the US and her passion for innovation and inclusivity.The impact of AI on technology and the endless possibilities for innovation and improvement.The importance of genuine connections, generosity, and networking in creating opportunities for others.The concept of return on generosity and the value of empathetic and generous leadership in the workplace. Results and followership are key factors in promotions.Team-first leadership and focusing on the success of the team are essential for effective management.Being true to oneself and embracing one's unique leadership style is crucial for success.The roles of coaching, mentoring, and sponsorship are valuable in personal and professional development.Having difficult conversations with honesty and kindness is an important skill in leadership and management.Guest Bio:
Yvette Kanouff is an Emmy award winning technology pioneer and Partner at JC2 Ventures, a venture firm founded by Cisco Chairman Emeritus and Silicon Valley legend, John Chambers. Yvette headed the $7B service provider business at Cisco Systems, the worldwide leader in IT, networking, and cybersecurity solutions. She has held CTO and President roles at various companies and has focused on leading technology innovation and invention. Yvette has pioneered technologies instrumental in creating video streaming, app stores, MPEG standards, encoding standards, CDNs, and the DVD.
Yvette has received numerous industry awards including a 2020 Lifetime Achievement Emmy for her contributions to television engineering and technology, the National Cable and Television Association’s Vanguard Award for Leadership in Science and Technology, being named an Industry Pioneer, an Emmy for her work in Video on Demand with SeaChange, being named an Industry Wonder Woman, Top Techie, and Woman in Technology; she has been named one of the 11 most influential women in the Television industry, and has consistently been ranked as one of the top 100 industry executives.
Yvette began her career in digital signal processing and has a bachelor’s and master’s degree in mathematics from UCF. Yvette is a 2011 recipient of the UCF Distinguished Alumni Award and supports UCF students through the Yvette Kanouff Industrial Mathematics Scholarship, in addition to supporting the University and College of Sciences, where she serves on the Dean’s Advisory Board. Yvette holds several patents and is on various corporate and industry boards. She is a long-standing leader in industry organizations, foundations, and standards bodies, and she has chaired several industry award boards including the Cable Pioneers and IEEE Ibuka medal award committee.
Resources:
Cisco's Yvette Kanouff: Massive Transformation for Service ProvidersYvette Kanouff Shares Insights on Video on DemandWhere to find R.O.G. Podcast:
R.O.G on YouTube
R.O.G on Apple Podcasts
R.O.G on Spotify
How diverse is your network? N.D.I. Network Diversity Index
What is your Generosity Style? Generosity Quiz
Credits:
Yvette Kanouff, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.
Coming Next: Please join us next week, Episode 196, with special guest Daisy Auger-Dominguez.
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“Generous leadership is standing up for what is right.”
Chapters:
00:00 Introduction of James Rooke03:53 Background and Influences08:19 Lessons from Father's Leadership Style12:08 Simplifying Decision-Making Filters26:21 Staying Close to the Front Lines31:15 Creating a Culture of Generosity36:25 Humility and Vulnerability in Leadership41:06 The Power of Small Acts45:06 Creating Experiences that Shape Beliefs48:59 Being Present and Engaged with Employees52:55 Walking the Talk: Authenticity and IntegrityEpisode Summary:
James Rooke, President of Comcast Advertising, shares insights on leadership and decision-making. He emphasizes the importance of recognizing patterns and investing in talent. James learned valuable lessons from his father, who taught him the significance of generous leadership and standing up for what is right. He also gained insights from his early career experiences, which highlighted the common root causes of organizational challenges. James recommends leaders stay close to the front lines and have simple filters to guide decision-making. He also discusses the need to balance a high-level view with deep dives into specific areas. In this conversation, James shares his approach to leadership and the importance of generosity in the workplace. He emphasizes the value of being present and engaged with employees at all levels, and the power of small acts of recognition and appreciation. James also discusses the need for leaders to have humility and vulnerability, and the importance of making quick decisions and being adaptable. He highlights the impact of creating experiences that shape beliefs and change culture, and the role of authenticity and integrity in leadership. James provides valuable insights and practical advice for cultivating a generous leadership style.
R.O.G. Takeaway Tips:
Recognizing patterns and investing in talent are key to leadership success.Generous leadership involves standing up for what is right and acting with integrity.Common root causes exist across industries, and focusing on human beings is crucial.Leaders should stay close to the front lines and have simple filters for decision-making.Balancing a high-level view with deep dives into specific areas is essential for effective leadership. Generous leadership is about the culmination of small acts that have a lasting impact.Recognition and appreciation, even in small gestures, can have a profound effect on employees.Leaders should prioritize humility and vulnerability, as well as authenticity and integrity.Quick decision-making and adaptability are crucial in a fast-paced and uncertain environment.Creating experiences that shape beliefs and change culture is a powerful way to lead.Being present and engaged with employees at all levels fosters a sense of connection and belonging.Guest Bio:
James Rooke is president of Comcast Advertising, the advertising division of Comcast Cable that fosters powerful connections between brands and their audiences as well as among publishers, distributors, MVPDs, agencies and other industry players. In this role, James oversees the operation of the company, which includes Effectv, FreeWheel and AudienceXpress.
Most recently, James was general manager of Effectv, where he led a nationwide team across sales, product, engineering, data and operations focused on enabling marketers to reach their target audiences across TV and video streaming platforms. Since adopting the role in January 2020, he successfully led Effectv’s transformation to a multi-screen, audience delivery company including bringing the more widespread use of data to TV advertising strategies, as well as driving addressable advertising and programmatic Capabilities.
Prior to leading Effectv, James oversaw FreeWheel’s global publisher business unit responsible for providing TV programmers and distributors with advertising technology to manage the monetization of their video content. During his eight-year tenure at FreeWheel, he also helped design, launch and scale FreeWheel’s first video marketplace; led the Advisory Services practice, a consulting business unit; and served as the company’s chief revenue officer.
Earlier in his career, James worked in the media business at Time Warner Cable (now Charter Communications) as vice president of strategy and execution. He was also a principal in the media and entertainment practice at Capgemini, a consulting and technology company. He began his career as an associate consultant at EY (then known as Ernst & Young) in London.
James speaks at many major industry conferences including Cannes Lions, Advertising Week and IAB and is often featured in leading business and industry media, including Business Insider, Advertising Age, Adweek, AdExchanger, Broadcasting & Cable, The Drum and more. Additionally, James is focused on moving the industry forward, sitting on the board of the Video Advertising Bureau (VAB) and Ampersand and acting as a board advisor to TVision.
James earned a Bachelor of Commerce from the University of Birmingham in the U.K. He resides with his wife and two daughters in New York.
Resources:
Comcast Advertising James RookeWhere to find R.O.G. Podcast:
R.O.G on YouTube
R.O.G on Apple Podcasts
R.O.G on Spotify
How diverse is your network? N.D.I. Network Diversity Index
What is your Generosity Style? Generosity Quiz
Credits:
James Rooke, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.
Coming Next: Please join us next week, Episode 195, with special guest Yvette Kanouff.
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“This success isn't about me, it is literally about everybody else.”
Chapters:
00:00 Introduction and Background03:00 Grid Automation and the New Energy Transition07:38 The Benefits of Being a Generous Leader09:49 The Power of Consistency and Self-Reflection in LeadershipEpisode Summary:
Mike Atkinson, the Managing Director of Grid Automation in North America for Hitachi Energy, shares his background and experiences in the electric utility industry. He discusses the importance of grid automation and the role of technology in the new energy transition. Mike emphasizes the need for storage technology to store renewable energy and bridge the gap in energy supply. He also talks about the benefits of being a generous leader and the impact it has on building a positive culture and achieving business success. Mike highlights the value of consistency, self-reflection, and assuming positive intent in leadership.
R.O.G. Takeaway Tips:
Grid automation and storage technology are crucial for the new energy transition.Being a generous leader and investing in the success of others has significant benefits for both individuals and the business.Consistency, self-reflection, and assuming positive intent are key traits of effective leadership.Problem-solving requires considering the different permutations and long-term implications of decisions.Apologize.Little things count.Be intentional about the message you are sending.Problem solving framework and consider the future.What feels right to you and works for you? Be authentic.Get over yourself. Be intentional about how you are showing up.Guest Bio:
Mike Atkinson is the Managing Director of Grid Automation in North America for Hitachi Energy. He joined Hitachi Energy in 2018 and has more than 30 years of Sales, Operations and Management experience across multiple industries with a focus on the electric utility industry.
Mike is responsible for the Grid Automaton portfolio consisting of Grid Edge Solutions, Enterprise Software, Network Control and Automation & Communication. Prior to joining Hitachi Energy, he led the Network Management Software business for Areva T&D and Alstom Grid in North America, South America and China. Additionally, he was responsible for the GE Grid Solutions regional NAM business as he integrated the Alstom Grid portfolio into the JV.
Michael has extensive experience in all aspects of Grid Automation and the issues facing the transmission and distribution networks. He has worked with de-regulated electric markets, regulated utilities and private developers.
Michael has a BSME from Virginia Tech and an MBA from Clemson University.
Resources:
Hitachi EnergyWhere to find R.O.G. Podcast:
R.O.G on YouTube
R.O.G on Apple Podcasts
R.O.G on Spotify
How diverse is your network? N.D.I. Network Diversity Index
What is your Generosity Style? Generosity Quiz
Credits:
Michael Atkinson, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.
Coming Next: Please join us next week, Episode 194, with special guest James Rooke.
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“An apology is a small word, but has enormous power interpersonally.”
Episode Summary:
Dr. Amy Edmondson, the world's leading authority in psychological safety, discusses her background and the science of failing well. She shares her journey from growing up in New York City to becoming a professor at Harvard Business School. She explains how her mentor, Buckminster Fuller, influenced her curiosity and joy for learning. Dr. Edmondson also delves into the concept of psychological safety and its impact on team learning and innovation. She distinguishes between mistakes and failures and introduces the three failure archetypes: intelligent failures, basic failures, and complex failures. Finally, she explores the relationship between uncertainty and preventability in the context of failure. In this conversation, Amy Edmondson and Shannon Cassidy discuss the importance of failing well and how to respond to failure. They explore the concept of psychological safety and its role in creating a culture that embraces failure as a learning opportunity. They also discuss the criteria for intelligent failure and share stories of successful individuals who have learned from their failures. The conversation covers topics such as self-awareness, the power of questions, the role of apology in healing relationships, and how to thrive as fallible human beings.
R.O.G. Takeaway Tips:
The relationship between uncertainty and preventability in the context of failure Failing well requires creating a culture of psychological safety where individuals feel comfortable taking risks and learning from failure.Self-awareness is crucial in failing well, as it allows individuals to recognize their weaknesses and make necessary adjustments.Asking good questions is a powerful tool in responding to failure, as it encourages reflection and learning.Apologies have the power to heal relationships and should be genuine, taking accountability and offering to make amends.To thrive as fallible human beings, it is important to persist through struggles, be reflective, and take more risks.Fallible Human Beings (FHB) coined by Maxi MaltzbyPersist through strugglesInvest time in reflectionLearn how to apologize.Fail more often (take more smart risks).Guest Bio:
Amy Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School, a chair established to support the study of human interactions that lead to the creation of successful enterprises that contribute to the betterment of society. She lives in Cambridge, Massachusetts, and is the author of Right Kind of Wrong.
After decades of award-winning research, Amy Edmondson is here to upend our understanding of failure and make it work for us. In Right Kind of Wrong, Edmondson provides the framework to think, discuss, and practice failure wisely. Outlining the three archetypes of failure—basic, complex, and intelligent—Amy showcases how to minimize unproductive failure while maximizing what we gain from flubs of all stripes.
She illustrates how we and our organizations can embrace our human fallibility, learn exactly when failure is our friend, and prevent most of it when it is not. This is the key to pursuing smart risks and preventing avoidable harm.
With vivid, real-life stories from business, pop culture, history, and more, Edmondson gives us specifically tailored practices, skills, and mindsets to help us replace shame and blame with curiosity, vulnerability, and personal growth. You’ll never look at failure the same way again.
Resources:
Amy Edmondson Harvard Professor The Right Kind of Wrong: The Science of Failing Well by Amy Edmondson The Fearless Organization by Amy Edmondson Amy Edmondson WikipediaWhere to find R.O.G. Podcast:
R.O.G on YouTube
R.O.G on Apple Podcasts
R.O.G on Spotify
How diverse is your network? N.D.I. Network Diversity Index
What is your Generosity Style? Generosity Quiz
Credits:
Amy Edmondson, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.
Coming Next: Please join us next week, Episode 193, with special guest Mike Atkinson.
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“Some failures are simply the undesired result of a thoughtful experiment in new territory, and those are the ones we must learn to love.”
Chapters:
00:00 Introduction and Background06:29 The Influence of Buckminster Fuller13:23 Psychological Safety and Speaking Up About ErrorEpisode Summary:
Dr. Amy Edmondson, the world's leading authority in psychological safety, discusses her background and the science of failing well. She shares her journey from growing up in New York City to becoming a professor at Harvard Business School. She explains how her mentor, Buckminster Fuller, influenced her curiosity and joy for learning. Dr. Edmondson also delves into the concept of psychological safety and its impact on team learning and innovation. She distinguishes between mistakes and failures and introduces the three failure archetypes: intelligent failures, basic failures, and complex failures. Finally, she explores the relationship between uncertainty and preventability in the context of failure. In this conversation, Amy Edmondson and Shannon Cassidy discuss the importance of failing well and how to respond to failure. They explore the concept of psychological safety and its role in creating a culture that embraces failure as a learning opportunity. They also discuss the criteria for intelligent failure and share stories of successful individuals who have learned from their failures. The conversation covers topics such as self-awareness, the power of questions, the role of apology in healing relationships, and how to thrive as fallible human beings.
R.O.G. Takeaway Tips:
The influence of mentorship and curiosity in fostering a love for learningThe concept of psychological safety and its impact on team learning and innovationThe distinction between mistakes and failures and the three failure archetypeBe curious, like Buckminster Fuller What are you perplexed about? Be willing to speak up about mistakesAsk great questions, like How can we practice differently? How will I avoid unintelligent failure using the four criteria for failing well:Is this new territory?Is this an opportunity/ pursuit of a goal?Is it informed by prior knowledge?Is it as small as possible?How can I encourage our team to continuously learn and grow?Guest Bio:
Amy Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School, a chair established to support the study of human interactions that lead to the creation of successful enterprises that contribute to the betterment of society. She lives in Cambridge, Massachusetts, and is the author of Right Kind of Wrong.
After decades of award-winning research, Amy Edmondson is here to upend our understanding of failure and make it work for us. In Right Kind of Wrong, Edmondson provides the framework to think, discuss, and practice failure wisely. Outlining the three archetypes of failure—basic, complex, and intelligent—Amy showcases how to minimize unproductive failure while maximizing what we gain from flubs of all stripes.
She illustrates how we and our organizations can embrace our human fallibility, learn exactly when failure is our friend, and prevent most of it when it is not. This is the key to pursuing smart risks and preventing avoidable harm.
With vivid, real-life stories from business, pop culture, history, and more, Edmondson gives us specifically tailored practices, skills, and mindsets to help us replace shame and blame with curiosity, vulnerability, and personal growth. You’ll never look at failure the same way again.
Resources:
Amy Edmondson Harvard Professor The Right Kind of Wrong: The Science of Failing Well by Amy Edmondson The Fearless Organization by Amy Edmondson Amy Edmondson WikipediaWhere to find R.O.G. Podcast:
R.O.G on YouTube
R.O.G on Apple Podcasts
R.O.G on Spotify
How diverse is your network? N.D.I. Network Diversity Index
What is your Generosity Style? Generosity Quiz
Credits:
Amy Edmondson, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.
Coming Next: Please join us next week, Episode 192, with special guest Amy Edmondson Part 2.
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In this episode, Shannon Cassidy discusses the importance of emotional intelligence in leadership. She explains the four main components of emotional intelligence: self-awareness, self-management, social awareness, and relationship management. Cassidy emphasizes the need for leaders to be self-reflective, practice emotional self-control, read the room, and invest in relationships. She encourages listeners to pay attention to their emotions, be self-aware, and intentionally invest in key relationships.
Chapters:
00:00 Chapter 1: Demonstrate Emotional Intelligence01:21 Chapter 2: Self-Awareness: Knowing When We're at Our Best and Worst02:46 Chapter 4: Social Awareness: Reading the Room03:15 Chapter 5: Relationship Management: Investing in RelationshipsShannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in generous leadership, behavioral change, executive presence, effective communication, collaborative teamwork, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, mentoring programs, leadership retreats, executive workshops, mediation services) and Keynote Speaking (conferences, annual events, ceremonies) all custom designed. This is her podcast, R.O.G. Return on Generosity focusing on how to be a corporate generous leader by sharing time, talent and gratitude.
Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding Bridge Between, Inc. she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success. She equips her clients with the strategies, tools, and inspiration to thrive during organizational change and to lead with vision, purpose, and generosity.
Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015-2023). Her current efforts focus on the benefits of Generosity at Work.
R.O.G. Takeaway Tips:
Emotional intelligence is a critical component of being a generous leader.The four main components of emotional intelligence are self-awareness, self-management, social awareness, and relationship management.Leaders should practice self-reflection, emotional self-control, and reading the room.Investing in key relationships is essential for generous leadership.Resources:
YouTube https://www.youtube.com/@ShannonCassidybb Bridge Between, Inc. https://bridgebetween.comThe Five Degree Principle by Shannon CassidyV.I.B.E. by Shannon Cassidy R.O.G. on Apple Podcasts https://podcasts.apple.com/us/podcast/r-o-g-return-on-generosity/id1508207492 R.O.G. on Spotify https://open.spotify.com/show/1L9UnWdoiAX8MtRKXjdPY3 Video of this episode on YouTube https://youtu.be/PNfiBD-2PLI Free N.D.I. Network Diversity Index https://bridgebetween.com/network-diversity-index/ Free Generosity Quiz https://bridgebetween.com/generosity-quiz/Coming Next: Please join us next week, Episode 191, with special guest Amy Edmondson Part 1.
Credits: Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.
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Dr. Tonya Cornelius, Senior Vice President, Human Resources, The Walt Disney Company where she serves as an integral member of the enterprise Human Resources senior leadership team. Dr. Cornileus is responsible for learning and leadership development, talent and succession management, performance management, and career development. Dr. Cornileus joined The Walt Disney Company in 2009, serving for nearly 13 years at ESPN prior to moving into her current role. At ESPN, she led learning, talent management, organization development, diversity, equity and inclusion, and wellness.
Prior to joining The Walt Disney Company, Dr. Cornileus served as director, executive development & organizational effectiveness for Turner Broadcasting System, Inc. from 2004 to 2009 and vice president, training & organizational development for Aegis Communications Group, Inc. from 1998 to 2004. She began her career as an educator.
Dr. Cornileus is involved with several professional and civic organizations. She serves on the Advisory Board for Advanced Leadership Laboratory, Women in Sports and Events (WISE) National Board of Directors, the boards for the University of Florida Foundation and Empower Her Network. Dr. Cornileus is a past board member and officer for the University of Georgia College of Education Board of Visitors, for the Urban League of Greater Hartford, and the T. Howard Foundation.
Dr. Cornileus has been recognized by various industry and professional organizations, including being selected to the distinguished list of Wonder Women by Multichannel News, CableFax’s Most Powerful Women Mentor of the Year and Most Influential Minorities in Cable, and Diversity Journal’s Women Worth Watching. She has also been profiled in the Chief Talent Development Officer Magazine, Savoy Magazine’s list of Most Influential Women in Corporate America, and Pivot Magazine’s Pivotal Women. Dr. Cornileus was honored with a Career Achievement Award by the New England Chapter of Women in Cable and Telecommunications and inducted into the University of Florida College of Journalism and Communications Hall of Fame.
Dr. Cornileus’ philanthropic endeavors focus primarily on promoting access to education. In 2022, she established the Harris Family Opportunity Scholarship at the University of Georgia and in 2019, she established the Tonya Harris Cornileus CJC Diversity in Communications Endowed Scholarship Fund at the University of Florida. She is a major donor to the Criterion’s Club Gwendolyn Pinkney Harris Scholarship in honor of her deceased mother. Dr. Cornileus mentors college students through the University of Georgia’s alumni mentor program and young professionals across various companies and industries. She has mentored high school students through the Hartford Consortium for Higher Education’s New Beginnings program, and actively supports several other community service organizations.
Dr. Cornileus is a lifelong learner. She earned her Ph.D. and M.Ed. in Human Resources and Organizational Development from the University of Georgia and her bachelor’s degree in Broadcast Journalism from the University of Florida. Dr. Cornileus received the Senior Certified Professional designation by the Society for Human Resource Management (SHRM-SCP) and the Professional Coaching certification by the Institute for Professional Excellence in Coaching (iPEC CPC). She is passionate about helping individuals and teams realize their full potential and regularly spends her time keynote speaking, writing, and reading on topics of personal and professional development.
Quotes:
“Avoid regret. Regret is perhaps one of the worst things you could do to avoid getting near the end or at any point of your life and living such a regretful experience is to go ahead and believe in yourself.”
“I knew that I wanted to be a part of helping people realize their goals and dreams and believe in themselves.”
“Believing in yourself and just taking one step forward toward it. And I believe the way starts to open up for us.”
“Do it scared. Don't let fear be the reason you don't do something. Just do it scared.”
Chapters:
00:00 Introduction to Dr. Tonya Cornelius01:57 Tonya's Background and Passion for Helping Others10:15 The Importance of Belief in Oneself and Taking Leaps of Faith23:50 Finding Focus and Inspiration with a Word of the Year30:37 Embracing Awe and Wonder for More Joy and Fulfillment40:59 Takeaway Tips and Closing RemarksR.O.G. Takeaway Tips:
Self-reflection and answering perennial questions about identity, values, and contribution are essential for personal growth.Who am I really? What do I value? What gifts and talents do I have? How do I want to contribute? Belief in oneself and taking leaps of faith are crucial for realizing one's full potential.Generosity and mentorship play a significant role in helping others reach their goals and dreams.Having a word of the year can provide focus and inspiration for personal development.Focusing on awe and wonder in everyday experiences can bring more joy, purpose, and fulfillment.Resources:
Your Aha Life Tonya on YouTubeWhere to find R.O.G. Podcast:
R.O.G on YouTube
R.O.G on Apple Podcasts
R.O.G on Spotify
How diverse is your network? Free N.D.I. Network Diversity Index
What is your Generosity Style? Free Generosity Quiz
Credits:
Dr. Tonya Cornelius, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.
Coming Next: Please join us next week, Episode 190, with Shannon Cassidy for a Generous Leadership Coaching Tip.
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“When you know better, you do better.” - Dr. Maya Angelou
“Be who you are and be that well.” - St. Francis de Sales
This week we are looking at Chapter 14, Share Your Brilliance.
Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in generous leadership, behavioral change, executive presence, effective communication, collaborative teamwork, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, mentoring programs, leadership retreats, executive workshops, mediation services) and Keynote Speaking (conferences, annual events, ceremonies) all custom designed. This is her podcast, R.O.G. Return on Generosity focusing on how to be a corporate generous leader by sharing time, talent and gratitude.
Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding Bridge Between, Inc. she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success. She equips her clients with the strategies, tools, and inspiration to thrive during organizational change and to lead with vision, purpose, and generosity.
Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015-2023). Her current efforts focus on the benefits of Generosity at Work.
Resources:
YouTube https://www.youtube.com/@ShannonCassidybb Bridge Between, Inc. https://bridgebetween.comThe Five Degree Principle by Shannon CassidyV.I.B.E. by Shannon Cassidy R.O.G. on Apple Podcasts https://podcasts.apple.com/us/podcast/r-o-g-return-on-generosity/id1508207492 R.O.G. on Spotify https://open.spotify.com/show/1L9UnWdoiAX8MtRKXjdPY3 Video of this episode on YouTube https://youtu.be/PNfiBD-2PLI Free N.D.I. Network Diversity Index https://bridgebetween.com/network-diversity-index/ Free Generosity Quiz https://bridgebetween.com/generosity-quiz/Coming Next: Please join us next week, Episode 189, with special guest Dr. Tonya Cornelius.
Credits: Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.
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“The benefit is the reward at a personal level is the reward that you see when you see others grow and succeed. Whenever I, whenever you see somebody stuck in, in, in their current situation, um, the generous thing to do is to reach out and help them find or define, um, the path that they need to follow in order to reach the next level.”
George Galaz is a Canadian citizen who holds a degree from the Professional Institute of Computer Science (1989). In 2005, he studied economics, marketing, financial analysis, international business, data modeling, business leadership, and corporate governance —among other subjects.
He was also an instructor of software and programming languages at Universidad de Chile's Faculty of Continuing Education.
Since 2019, George is responsible for the Network Control business for HITACHI Energy, a Japan-based corporation committed to developing leading edge technologies to advance a sustainable energy future for all.
George tries to remain active by playing tennis and riding his road bicycle. He plays an instrument and enjoys relaxing on the beach reading a good business book. He is committed to giving back to society, and uses every opportunity he has to coach individuals on finding a successful career path.
R.O.G. Takeaway Tips:
Look for opportunities to help others.Generosity is compassion, R.O.C., Return on CompassionLook for the best in others and for others. Build a foundation of trust.Take the blameDefend those who are not in the room. Look for generous signals. Celebrating compassion and generosity. Live this formula: Trust leads to loyalty; Loyalty leads to commitment; Commitment leads to performance. Be grateful for strengths and how to partner with team members. Establish boundaries, rules and expectations.Interviews are a two way conversation.Never forget where we come from.Resources:
Hitachi EnergyWhere to find R.O.G. Podcast:
R.O.G on YouTube
R.O.G on Apple Podcasts
R.O.G on Spotify
How diverse is your network? N.D.I. Network Diversity Index
What is your Generosity Style? Generosity Quiz
Credits:
George Galaz, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.
Coming Next: Please join us next week, Episode 188, with Shannon Cassidy for a Generous Leadership Coaching Tip.
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“Worthiness doesn’t have prerequisites.” - Brené Brown
In this episode, Shannon Cassidy discusses the concept of taking control of oneself. She uses the analogy of concentric circles to explain the areas of control, influence, and no control in our lives. The outermost circle represents things we have no control over, such as traffic or the weather. The next circle represents our area of influence, where we have the power to impact others. The innermost circle represents our area of total control, where we have control over ourselves. Shannon emphasizes the importance of focusing on what we can control and prioritizing our time and energy accordingly.
Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in generous leadership, behavioral change, executive presence, effective communication, collaborative teamwork, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, mentoring programs, leadership retreats, executive workshops, mediation services) and Keynote Speaking (conferences, annual events, ceremonies) all custom designed. This is her podcast, R.O.G. Return on Generosity focusing on how to be a corporate generous leader by sharing time, talent and gratitude.
Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding Bridge Between, Inc. she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success. She equips her clients with the strategies, tools, and inspiration to thrive during organizational change and to lead with vision, purpose, and generosity.
Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015-2023). Her current efforts focus on the benefits of Generosity at Work.
R.O.G. Takeaway Tips:
Identify the things you have no control over and accept them as they are.Recognize the people and things you have influence over and consider how your actions impact them. Take that responsibility seriously.Focus on what you can control about yourself, such as your attitude, beliefs, choices, and habits.Prioritize your time and energy on the things within your control for the best return on investment.What’s one thing in your area of control you will prioritize this week?Resources:
YouTube https://www.youtube.com/@ShannonCassidybb Bridge Between, Inc. https://bridgebetween.comThe Five Degree Principle by Shannon CassidyV.I.B.E. by Shannon Cassidy R.O.G. on Apple Podcasts https://podcasts.apple.com/us/podcast/r-o-g-return-on-generosity/id1508207492 R.O.G. on Spotify https://open.spotify.com/show/1L9UnWdoiAX8MtRKXjdPY3 Video of this episode on YouTube https://youtu.be/PNfiBD-2PLI Free N.D.I. Network Diversity Index https://bridgebetween.com/network-diversity-index/ Free Generosity Quiz https://bridgebetween.com/generosity-quiz/Coming Next: Please join us next week, Episode 187, with special guest George Galaz.
Credits: Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.
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“Qualitative research is understanding the why behind different emotions and different interests. …Quantitative is going to give you the actual sizing of how large of a conversation is. What I love about Social Intelligence and, specifically the social listening piece, is that balance of qual and quant.”
Frank Gregory, Social Intelligence professional at Nestle USA. After starting his career in Marketing Strategy & Research, Frank has specialized in Social Listening and related social research methodologies for the past 11 years, becoming a recognized leader in the emerging Social Intelligence space. Due to his accomplishments building out these capabilities for brands such as Audi, Hilton, and now Nestle USA, as well as founding the Social Intelligence Practices at agencies such as MediaCom and consultancies such as NorthStar Solutions Group, Frank has recently been twice recognized by the Social Intelligence Lab (the leading global trade organization in the space) as a Global Social Intelligence Insider 50 award winner, in both 2022 and 2024.
In this episode, Frank Gregory, a Social Intelligence professional, shares his journey and expertise in social listening and social intelligence. He explains the importance of social intelligence for brands and how it encompasses social listening, audience segmentation, community analysis, and content performance analytics. Frank emphasizes the balance between qualitative and quantitative research in social intelligence and the need to understand the target audience. He also discusses the role of generosity in his work, including the gift of time and the importance of saying yes to helping others. Frank highlights the return on generosity, which can lead to unexpected opportunities and relationships.
Chapters:
00:00 Introduction to Frank Gregory and Social Intelligence03:43 Frank's Journey into Social Listening07:07 Defining Social Intelligence and Its Importance14:11 Target Audience in Social Media vs. Target Market22:14 Ethnographic Research and Foresight Ecosystems28:07 Addressing Privacy Concerns in Social Listening32:45 Generosity at Work and the Return on GenerosityR.O.G. Takeaway Tips:
Do your research.Take a shot on someone.Know your audience. Balance. (i.e. qualitative and quantitative research) Make time for people. Practice the Golden Rule. Have a natural curiosity. Social intelligence includes social listening, audience segmentation, community analysis, and content performance analytics.Understanding the target audience is crucial in social intelligence.Balance qualitative and quantitative research in social intelligence.Generosity in giving time and helping others can lead to unexpected opportunities.Practice the golden rule and treat others as you want to be treated.Resources:
Frank Gregory NestleWhere to find R.O.G. Podcast:
R.O.G on YouTube
R.O.G on Apple Podcasts
R.O.G on Spotify
How diverse is your network? N.D.I. Network Diversity Index
What is your Generosity Style? Generosity Quiz
Credits:
Frank Gregory, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.
Coming Next: Please join us next week, Episode 186, with Shannon Cassidy for a Generous Leadership Coaching Tip.
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“Don’t be trapped by dogma - which is living with the results of other people’s thinking. Don’t let the noise other’s opinions drown out your own inner voice. And most importantly, have the courage to follow your heart and intuition.” - Steve Jobs
"Surround yourself with people who can make you even better."
In this episode, Shannon Cassidy discusses the importance of choosing connections carefully as a generous leader. She emphasizes the impact of the people we surround ourselves with and provides insights on managing toxic relationships, setting boundaries, and expanding our network thoughtfully.
Chapters:
00:00 The Impact of Choosing Connections Carefully03:00 Managing Toxic Relationships and Setting Boundaries04:00 Expanding Your Network ThoughtfullyShannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in generous leadership, behavioral change, executive presence, effective communication, collaborative teamwork, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, mentoring programs, leadership retreats, executive workshops, mediation services) and Keynote Speaking (conferences, annual events, ceremonies) all custom designed. This is her podcast, R.O.G. Return on Generosity focusing on how to be a corporate generous leader by sharing time, talent and gratitude.
Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding Bridge Between, Inc. she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success. She equips her clients with the strategies, tools, and inspiration to thrive during organizational change and to lead with vision, purpose, and generosity.
Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015-2023). Her current efforts focus on the benefits of Generosity at Work.
R.O.G. Takeaway Tips:
The people we surround ourselves with significantly influence our leadership and personal growth.Managing toxic relationships and setting boundaries is essential for maintaining positive and energizing connections.Expanding our network thoughtfully and seeking diversity in our connections is important for personal and professional growth.Resources:
YouTube https://www.youtube.com/@ShannonCassidybb Bridge Between, Inc. https://bridgebetween.comThe Five Degree Principle by Shannon CassidyV.I.B.E. by Shannon Cassidy R.O.G. on Apple Podcasts https://podcasts.apple.com/us/podcast/r-o-g-return-on-generosity/id1508207492 R.O.G. on Spotify https://open.spotify.com/show/1L9UnWdoiAX8MtRKXjdPY3 Video of this episode on YouTube https://youtu.be/PNfiBD-2PLI Free N.D.I. Network Diversity Index https://bridgebetween.com/network-diversity-index/ Free Generosity Quiz https://bridgebetween.com/generosity-quiz/Coming Next: Please join us next week, Episode 185, with special guest Frank Gregory.
Credits: Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.
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“The most unexpected place that I see it, (generosity) and it delights me every single time, is when we chuck our assumptions and we keep an open mind and we're generous about considering a different point of view.”
Amy Volas is a sales fanatic turned entrepreneur, bitten by the startup bug many moons ago. She founded Avenue Talent Partners (ATP) after $100MM in revenue sold and two successful exits to help early-stage startups make confident hiring decisions by improving the art and science of executive sales and customer success hiring.
She is an LP at Stage 2 Capital, advises a handful of founders, and she’s writing a book about the most common pitfalls for early-stage startups. Moreover, she focuses on Executive search for startups, helping early-stage SaaS founders hire Sales and CS leaders (VP+), coaching founders through her proven framework to help them create their hiring system and strategic advisory. Off-duty, she combines her love of nature with a quirky fascination for Windex.
R.O.G. Takeaway Tips:
Seek alignment and clarityClarify your purpose and...Make confident hiring decisions (score card, journaling, must-haves) Slow is smooth and smooth is farInstead of only adding, use “or” statementsCheck assumptionsPay attention to how we feel things and where we feel them.Talk WITH people, not TO people. Stop. Breathe. Ask a question. Be self-compassionate.Resources:
Avenue Talent Partners Avenue Talent Partners | Executive Search ProcessAbout Avenue Talent Partners Hiring Your First Sales LeaderHow to Be a Better Salesperson Through Relationship SellingWhere to find R.O.G. Podcast:
R.O.G on YouTube
R.O.G on Apple Podcasts
R.O.G on Spotify
How diverse is your network? N.D.I. Network Diversity Index
What is your Generosity Style? Generosity Quiz
Credits:
Rob Stoddard, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.
Coming Next: Please join us next week, Episode 184, with Shannon Cassidy for a Generous Leadership Coaching Tip.
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“We are the stories we tell ourselves.” - Shekhar Kapur
Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in generous leadership, behavioral change, executive presence, effective communication, collaborative teamwork, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, mentoring programs, leadership retreats, executive workshops, mediation services) and Keynote Speaking (conferences, annual events, ceremonies) all custom designed. This is her podcast, R.O.G. Return on Generosity focusing on how to be a corporate generous leader by sharing time, talent and gratitude.
Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding Bridge Between, Inc. she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success. She equips her clients with the strategies, tools, and inspiration to thrive during organizational change and to lead with vision, purpose, and generosity.
Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015-2023). Her current efforts focus on the benefits of Generosity at Work.
R.O.G. Takeaway Tips:
Identify the facts: What actually happened? What is your “lead story” about those events? What does that “lead story” inform you about yourself? What else could the facts mean? How can you tell more empowering stories?Resources:
Sharon MelnickYouTube https://www.youtube.com/@ShannonCassidybb Bridge Between, Inc. https://bridgebetween.comThe Five Degree Principle by Shannon CassidyV.I.B.E. by Shannon Cassidy R.O.G. on Apple Podcasts https://podcasts.apple.com/us/podcast/r-o-g-return-on-generosity/id1508207492 R.O.G. on Spotify https://open.spotify.com/show/1L9UnWdoiAX8MtRKXjdPY3 Video of this episode on YouTube https://youtu.be/PNfiBD-2PLI Free N.D.I. Network Diversity Index https://bridgebetween.com/network-diversity-index/ Free Generosity Quiz https://bridgebetween.com/generosity-quiz/Coming Next: Please join us next week, Episode 183, with special guest Amy Volas.
Credits: Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.
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“...anytime one of those honorees, awardees stands up to accept an award, the first things they do is to thank their mentors…what that means is better entertainment for all of us, better product for all of us, better customer service and customer care…There is no better return on the generosity of mentoring than the success that people ultimately have in the business world.”
Rob Stoddard is a former corporate communications executive who served in the industry for more than 35 years with an impressive array of professional societies, associations, and organizations. He worked in senior positions in corporate communications, public relations, and public affairs serving the cable telecommunications industry.
Stoddard's professional career commenced as a news assistant at the Washington, DC, bureau of ABC Radio, followed by stints as a news director and correspondent for radio stations in Keene, NH and Springfield, MA. He went on to work as a desk editor and regional executive for United Press International in Boston, before joining the staff of U.S. Senator Nancy Landon Kassebaum (R-KS) as Press Secretary in Washington, DC.
Stoddard represented NCTA as a member of the industry Customer Care Committee (C5) for nearly 20 years, from its inception at NCTA through the stewardship of the Cable Telecommunications Association for Marketing (CTAM) and finally its permanent home at The Cable Center. He is a member of the Cable Television Pioneers as well as the Virginia Cable Hall of Fame. Stoddard has been recognized with major diversity awards from the National Association for Multi-ethnicity in Communications (NAMIC) and the Washington, DC / Baltimore Chapter of The WICT Network.
Stoddard's career was capped by a 20-year run with the then-National Cable & Telecommunications Association (NCTA) as Senior Vice President for Communications & Public Affairs. After the association changed its name to NCTA - The Internet & Television Association, Stoddard became Senior Vice President for Industry & Association Affairs. He retired from NCTA in January 2022.
R.O.G. Takeaway Tips:
Play to your strengths.Be generous with information.Respect and appreciate our history. (i.e., analog to digital) Seek mentoring.Mentor someone. It matters.Acknowledge and appreciate the ways you witness generosity at work.Behave with civility.Resources:
NCTA - The Internet & Television Association Cable Center Customer Centric Consortium (C5) National Press Club Journalism Institute Civility at Work by Christine PorathWhere to find R.O.G. Podcast:
R.O.G on YouTube
R.O.G on Apple Podcasts
R.O.G on Spotify
How diverse is your network? N.D.I. Network Diversity Index
What is your Generosity Style? Generosity Quiz
Credits:
Rob Stoddard, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.
Coming Next: Please join us next week, Episode 182, with Shannon Cassidy for a Generous Leadership Coaching Tip.
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“The happiness of your life depends on the quality of your thoughts.” - Marcus Aurelius Antonius
Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in generous leadership, behavioral change, executive presence, effective communication, collaborative teamwork, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, mentoring programs, leadership retreats, executive workshops, mediation services) and Keynote Speaking (conferences, annual events, ceremonies) all custom designed. This is her podcast, R.O.G. Return on Generosity focusing on how to be a corporate generous leader by sharing time, talent and gratitude.
Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding Bridge Between, Inc. she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success. She equips her clients with the strategies, tools, and inspiration to thrive during organizational change and to lead with vision, purpose, and generosity.
Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015-2023). Her current efforts focus on the benefits of Generosity at Work.
R.O.G. Takeaway Tips:
Notice what you select from the "stuff". Acknowledge that your selection begins to formulate a truth for you. The "truth" manifests into a story or perception of the situation. The story becomes a belief about how things are. Have the courage to go "back down the ladder" when needed.Resources:
YouTube https://www.youtube.com/@ShannonCassidybb Bridge Between, Inc. https://bridgebetween.comThe Five Degree Principle by Shannon CassidyV.I.B.E. by Shannon Cassidy R.O.G. on Apple Podcasts https://podcasts.apple.com/us/podcast/r-o-g-return-on-generosity/id1508207492 R.O.G. on Spotify https://open.spotify.com/show/1L9UnWdoiAX8MtRKXjdPY3 Video of this episode on YouTube https://youtu.be/PNfiBD-2PLI Free N.D.I. Network Diversity Index https://bridgebetween.com/network-diversity-index/ Free Generosity Quiz https://bridgebetween.com/generosity-quiz/Coming Next: Please join us next week, Episode 181, with special guest Rob Stoddard
Credits: Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.
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“Creativity is our ability to toggle between wonder & rigor to solve problems, produce novel value & generate meaning.”
Natalie Nixon is a Creativity Strategist and President of Figure 8 Thinking, LLC. She helps organizations accelerate innovation and growth by developing meaningful strategy through design thinking and ethnographic research. Dr. Nixon is a Fellow at the Paris d.School, a lecturer at the University of Pennsylvania in social innovation and design for social impact, and a Senior Advisor at Econsult Solutions. She is the Founding Director of the Strategic Design MBA program at Philadelphia University, where she was a professor in design strategy and management. She is a published author and a global speaker.
She is a highly sought after keynote speaker, valued for her accessible expertise on creativity, the future of work and innovation. Natalie advises leaders on transformation- by applying wonder and rigor to amplify growth and business value. She brings an innovative and unique perspective to every keynote, strategic advisory engagement, and leadership coaching session. Her experience living in 5 countries combined with her background in anthropology, fashion, academia, and dance distinguish her as a one-of-a-kind creativity expert.
Natalie has been named among the top women keynote speakers by Real Leaders and BigSpeak; and has been featured in Forbes, Fast Company and INC. She’s the author of the award-winning The Creativity Leap: Unleash Curiosity, Improvisation and Intuition at Work and her firm Figure 8 Thinking, was named among the top women-led innovation firms by Core 77. Marketing guru Seth Godin has said that Natalie “helps you get unstuck and unlock the work you were born to do!”; and Jessi Hempel, host of LinkedIn’s “Hello Monday” podcast called Natalie “a personal trainer for your creativity muscle”.
R.O.G. Takeaway Tips:
Start with gratitude. Stay humble. Model empathy.Be curious.Take action. Know and practice asking divergent and convergent questions.Seek to strike a balance of wonder and rigor.Be a clumsy student.Always seek creative ways to learn and grow.Resources:
Figure 8 Thinking with Natalie NixonAbout Natalie Nixon | Figure 8 ThinkingCultivating Curiosity with Natalie Nixon7 rules for improvising at work | Natalie Nixon | TEDxPhiladelphiaNatalie Nixon Speaker ReelWarren Berger’s Books Natalie Nixon | Penn GSEWhere to find R.O.G. Podcast:
R.O.G on YouTube
R.O.G on Apple Podcasts
R.O.G on Spotify
How diverse is your network? N.D.I. Network Diversity Index
What is your Generosity Style? Generosity Quiz
Credits:
Natalie Nixon, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.
Coming Next: Please join us next week, Episode 180, with Shannon Cassidy for a Generous Leadership Coaching Tip.
- Visa fler
