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In today's episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan look at the definition of, Who are you? They discuss defining yourself vs. being defined by others, how what you do when you're not doing real estate makes you better, and finding your drivers and what motivates you and what matters.
Josh examines the evolution of advanced identity design and talks about creativity as the skill of great salesmanship. Kon notes that customer service is expected while customer experience is the key, and they reflect on their changing view of how we join brands as we search for a home.
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In this episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan discuss social media expertise. They comment on presenting content in a world of entertainment, why property-based content is the best, getting content strategy right, sharing and collaboration, short and long formats, and training to present to camera.
They discuss planning and building your brand, and engaging with your audience. Josh illustrates how marketing is the battle of perception, Kon reflects on why your people are your brand and they examine mobile phone usage and the right to disconnect.
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Saknas det avsnitt?
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In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan expand upon the business of getting better. They look at hitting peaks and plateaus in life and business, learning to forecast for both, and using the plateaus for growth, as we learn more from losing than from winning.
They talk about getting great mentors, how practice makes perfect, the story of the wolf you feed, and falling in love with the life you've got. Josh describes being impatient with technology yet forgiving with humans, and they examine playing business as a game and the power of dashboards. -
This week on Grow, Scale, Master, Kon Stathopoulos and Josh Phegan explore calendar execution. They talk about planning in blocks and rhythms, getting the best investment for your time, maintaining the perspective of thinking as a business, and scheduling Holidays.
They continue with revenue vs. activity periods, taking the long-term view and considering your work type. Josh relates customer ascension models and recency, frequency and monetisation. Kon talks about the simple genius of doing the basics every day, and they discuss their changing views around life stages and events.
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In today's episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan examine business discipline. They define what's core and what's extra, examine areas of control and simplify the routine, and focus on doing the work that sets you free.
They discuss the quality of time in planning and execution, and setting metrics that motivate. Josh shares insights on providing an intentional experience, Kon illustrates the simplicity of seeing what's in front of you, and they reflect on the real value add being the saving of time or the giving of memorable experiences.
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In this episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan talk about value creation. Josh explains the Jobs To Be Done formula, which looks at biases held by your customers, competitors' customers and non-consumers that influence their choices, plus finding that perfect market fit and doing more before, during and after the transaction. They talk about knowing your top 100 customers by spend and volume and creating a customer ascension model. Josh illustrates the rule of being the friend in the business. Kon reflects on his mental board of directors, and they examine their view around the power of documentation and their willingness to change systems, revisit, and reflect on the project.
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In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan expand on hunger and what really drives us. They look at how life stages, challenges and events affect people, how that's relatable to business and market cycles, and to developing that hunger that makes everything happen. They share the importance of knowing what drives us, excites us and makes us come alive, and also how to contain and direct your hunger productively. Josh describes his lessons for living from Kangaroo Island Health Retreat, Kon relates the power of extra potato cakes, and they ponder gratitude and the gift that exists in this moment.
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This Grow, Scale, Master episode features Kon Stathopoulos and Josh Phegan talking about big growth drivers. They look at checking your vitals, recruiting for great people, systems based on what works, market size and aspirations, and setting your average fee. They discuss how volume is connected to DOM, opens are your throughput limiter, and ambition is necessary. Josh describes pay based on time vs. results, Kon ponders the journey rather than the moment, and they illustrate how audio recording and note-taking work in iOS 18 for phone calls and role-play.
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In today's episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan examine the importance of going all in on systems. They discuss utilising systems for scale and why they are mission-critical, what systems actually do, making them teachable, and using effective forms, checklists, visuals, and dialogues. Josh talks about quality assurance and shares the Tiny Teddy story about setting customer expectations. Kon illustrates the 'fish are at your feet' concept of seeing the opportunity in front of you. They reflect on business models being disguised opportunities, each with an upside and a downside.
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In this episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan discuss the Big Reset and how the future is what we make it. They also comment on how they rate this year, what they could have done to make it the best year, foundations for measurement, and learning to love what you already have. They discuss making small changes to prevent a repeat of the past year, getting better at forecasting, removing what no longer serves and setting a clear vision for life. Josh illustrates GTD and work mode/home mode, and Kon reflects on the gift of time. They examine thinking in zones of past/present/future and things to ponder daily to create a great life.
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In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan expand upon the lifetime value of a customer. They look at creating the lifetime customer, the power of the repeat customer, your top 100 customers by volume, spend and referrals, and how you can serve them in new and valuable ways. They talk about the beauty of good relationships and how we let competitors steal our customers. Josh describes why the first hour of every day is in marketing, Kon ponders the value of insights from partners, and they examine the advantages and pitfalls of using AI notes in Zoom meetings.
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This week on Grow, Scale, Master, Kon Stathopoulos and Josh Phegan explore success in a distracted age and focus as a superpower. They talk about the power of focus, why crystal clear goals get done, the physical/digital holiday, knowing when you've achieved success, quality time and quality relationships. They continue with small changes that have big impacts, and planning for what's ahead in 2025. Josh relates more wisdom from the Kangaroo Island Health Retreat, Kon talks about the enrichment of dinner and conversation at home, and they discuss the capacity, promise and principles of AI.
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In today's episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan look at striving to be a role model. They define the role model versus common enemy approach, and talk about the $7M agent who has no social media presence, being quietly successful, image is not reality, and deciding to be a learn-it-all agent. They discuss living the role model life of serving customers with a little bit of ego and a tonne of great work. Josh shares how data can change you if you know what you're looking at, Kon illustrates the understated skill of great customer service, and they reflect on hitting refresh by spending time offline.
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In this episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan talk about workplaces of the future and what long term success really is. They look at ways of exiting while you're at the top, unlimited opportunity vs. limited time, and finding your personal North and going for it - mistakes and all. They talk about growth and the power of the team around you, vision that creates energy and what you want to be remembered for. Josh illustrates the idea of measuring yourself by the people who measure themselves by you, Kon reflects on escape time and micro breaks to refocus, and they examine jobs to be done for the customer and how Harley Davidson does more.
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In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan expand upon legacy and knowing when to go. They look at long term success in business, starting with a plan for exiting at the top, continuing to push for growth, endless opportunity in a business cycle, the power and evolution of the team around you, and how vision creates energy. They talk about expecting obstacles and what you want to be remembered for, Josh describes measuring yourself by the people who measure themselves by you, Kon ponders giving yourself a software upgrade with micro-breaks, and they illustrate how Harley Davidson's pick up and drop off service is changing their view.
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This Grow, Scale, Master episode is a productivity special. Kon Stathopoulos and Josh Phegan explore high productivity and thriving in a digital world. They look at removing notifications from your phone with only three exceptions, scheduling your time out and time in, and scheduling free and flex time for the entire year. They talk about the power of your calendar, working out what's important to you, the power of No, and using productivity tools. Josh describes the power of a pen and a notepad, Kon ponders his own experience using the power of No, and they illustrate defining the experience you want before defining the software you need.
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In today's episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan look at having the health advantage and learning to turn off. They talk about finding a simple routine that helps you, giving your mind a holiday, and the four specific areas of health: mental, physical, emotional and spiritual. Josh shares an example of being able to remove awkward moments, Kon shares his experience working with a performance doctor, and they reflect on how the power of influence changes from face-to-face to phone calls, and on down to email.
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In this episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan talk about why we sometimes need to hit refresh and how to do it. They look at 2x vs. 10x growth and breaking out of the box, prioritising love-hate-dislike, the power of a new vision, and knowing what’s working, what’s not and what's next. They tell how to reduce, simplify and organise, set new routines and improve your environment to support the person you want to become. Josh illustrates building towards clarity vs. adding to the confusion, Kon reflects on knowing what you really need, and they examine the need to schedule dedicated switch-out time.
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In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan expand upon the power of personal growth. They look at knowing what's next for you, the difference between amateur and pro, learning how to learn, thinking about job roles and responsibilities, growing skills in the new economy, and growing beyond your comfort zone. They talk about drivers that make your business great, clearance rate, strike rate and efficiency. Josh describes what business Harley Davidson is actually in, Kon ponders how the Mercedes Benz relationship really begins after the sale, and they illustrate the power of providing in-the-moment experiences.
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This week on Grow, Scale, Master, Kon Stathopoulos and Josh Phegan explore the integrated campaign, what's changed and what has remained the same. They talk about leveraging the events that guarantee success, explain the stages of a campaign, and show where most agents leave so much opportunity on the table. They continue with the power of menus, and how to use bumps, email blasts and social collabs. Josh talks about his experiences with quality of thinking defining quality of life, Kon relates watching a building being built to the importance of foundational integrity, and they discuss their views of the addiction economy vs. the moments that matter.
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