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James Ferguson, author of "The Confetti Culture Playbook" gives updates on how his career journey has progressed over the last few years from being a GM to taking over as Corporate Director of Culture with Wurzak Hotel Group. In this role, he has taken the company from 2.5 on Glassdoor to 4.3! Find out how he was able to do this and what new projects James is coming out with.
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🎙️ Unlocking the Future of Hotel Access Control with Ed Sullivan
On this episode of ESLA Icons & Experts we’ve got Ed Sullivan, Chief Strategy Officer at EntryReady. Glenn and Ed unravel the surprising complexities of hotel access control. It's not just about unlocking doors — it’s about guest experience, operational efficiency, and risk management in the digital age. 🚪🔒🔑 What You'll Learn:
Why access control is the backbone of a modern hotel tech stack. How digital keys and NFC technology are reshaping guest expectations. The critical role of analytics in ensuring security and improving operations. Innovative ways to reduce staff workload while enhancing efficiency. Real-world horror stories about outdated key systems—and how to avoid them. Why access control is a game-changer for managing risk, including human trafficking prevention.🌟 Why Watch This Episode?
This isn’t just a tech talk; it’s a roadmap to smarter hotel management. Whether you’re planning a new property or upgrading an existing one, this episode is packed with actionable insights and jaw-dropping revelations about the future of access control.Today’s episode is also sponsored by Entryready (www.entryready.com)
Today’s episode is also sponsored by Dellisart Hospitality (www.dellisart.com)
📌 Don’t miss out on this eye-opening discussion!
📺 Watch, like and share this video now !
🔗 Stay Connected:
Find more episodes at No Vacancy News and explore resources from EntryReady for cutting-edge hotel solutions.#HotelTech #AccessControl #DigitalKeys #HospitalityInnovation #NFC #SmartHotels #ESLA #extendedstay
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Saknas det avsnitt?
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In this episode, we delve into the world of award-winning interior design with Yasmine Mahmoudieh, founder of Yasmine Mahmoudieh Design. Yasmine shares her unique approach to design, drawing inspiration from diverse cultures and global travels.
Discover how she translates these global influences into stunning and innovative spaces that have garnered critical acclaim. Get ready to be inspired by Yasmine's creative journey and learn how she pushes the boundaries of interior design.
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I’m chatting with James Hansen, VP of Business Development at Reeco and we’re discussing how this groundbreaking AI-driven platform is simplifying hotel procurement and transforming the industry.
Learn how Reeco is using cutting-edge technology and fresh funding to help hoteliers save time, cut costs, and maximize efficiency. And be sure to catch up with hem during ALIS too!
Key Highlights:
• Big Moves in Funding:
o Reeco secures $15M in Series A funding, totaling $25M raised to date.
o Discover how this investment will supercharge sales, marketing, and branding efforts.• AI-Driven Innovation:
o Automates procure-to-pay processes for hotels.
o Upload invoices to instantly compare vendor prices, manage recipes, and optimize menus.
o Maximize savings with cross-menu utilization and dynamic vendor comparisons.
• Simplifying Hotel Operations:
o Streamlined vendor management with plug-and-play integration.
o Supports existing contracts, rebates, and GPOs without manual data entry.• James Hansen’s Journey:
o From hotel management to leading business development at Reeco.
o Why AI and technology are the future of hotel operations.
• Why Hoteliers Should Care:
o Save time and money while improving efficiency.
o Stay ahead of the curve with technology that simplifies decision-making.🌟 Don’t miss out on this game-changing innovation for the hospitality industry! Subscribe, like, and share for more insights.
#ReecoAI #HotelProcurement #HospitalityInnovation #AIInHotels #HotelManagement #ProcureToPay #HotelTech #SaveTimeSaveMoney
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In this episode of No Vacancy Live, Glenn Haussman and Anthony Melchiorri sit down with Donte Johnson and Jason Bass, hoteliers and co-authors of Impact Hospitality, to explore how purpose-driven leadership is revolutionizing the hospitality industry. Dive into this compelling conversation about intentional decision-making, community impact, and the power of aligning values with action.
Key Takeaways:
How shifts in values over the past five years are shaping hospitality leadership. The unique story of sourcing sustainable toilet paper from a local, minority- and woman-owned business. Building a supplier ecosystem that drives community growth and supports underrepresented groups. Insights into Impact Hospitality, a handbook for balancing profitability and social impact. The role of mentorship and entrepreneurship in fostering vibrant local communities. Strategies for operationalizing social impact in hospitality without compromising quality or consistency.Why Watch? Discover how hospitality can go beyond serving guests to becoming a force for good in the community. Dontae and Jason share actionable insights, inspiring stories, and a roadmap for hotels to make a lasting difference.
📚 Learn more about their book: Follow Dontae and Jason on Instagram for updates.
🎧 Subscribe for more episodes of No Vacancy Live!
#HospitalityLeadership #SocialImpact #HotelIndustry #NoVacancyLive #PurposeDriven #CommunitySupport #Entrepreneurship #Sustainability #ImpactHospitality -
Welcome to part one of our four-part series exploring the exciting transformation of entertainment in hospitality! 🎥
I’m talking with Brian Venable, VP of Partner Management at Warner Bros. Discovery, to discuss the differences between HBO and Max so I can finally understand how hotel guests are looking to use these services.
What You'll Learn in This Episode:
The evolution of HBO from its iconic linear service to the introduction of Max streaming. Why streaming is becoming a must-have for hotels as guest habits shift toward on-demand entertainment. How Max for Hospitality bridges the gap between traditional and modern viewing experiences. The challenges and opportunities hotels face when adapting to new entertainment expectations.Get ready for an engaging discussion on how these changes impact not just the hospitality industry but also the way we all consume content. Don’t miss out on the insights that will shape the future of hotel entertainment!
📺 Stay tuned for Part 2, where we’ll dive deeper into guest satisfaction and the role of technology in enhancing the stay experience.
#HBOvsMax #HospitalityTech #StreamingInHotels #HotelInnovation #OnDemandEntertainment #HospitalityTrends #StreamingRevolution #sponsored #hotels #hotelnews
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Steve Palmer founded The Indigo Road Hospitality Group five years ago, a restaurant forward hospitality concept. We discuss how that strategy is working for his company as well as his bestselling book “Say Grace: How the restaurant business saved my life.”
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The American Hotel and Lodging Association Foundation continues to do work on helping grow leaders within the industry. Anna Blue, President, of AHLA Foundation discusses the great opportunities the AHLA Foundation is providing in 2025.
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Dina Belon, President of Staypineapple Hotels Inc. is here to talk about dynamic brand building leveraging the hospitality pineapple symbol. How is the company differentiating itself from the major hotel companies and what are the exciting things happening for them in 2025?
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Last month I hosted a cool event (Anthony was a judge) for the Nevada Hotel and Lodging Association during their Tech Conference dubbed the Shark Pool, a hospitality innovation competition. So many great teams but only one could win.
Today we have that winner, Rich Sloan of WAVR Technologies, to tell us how atmospheric water harvesting technology could revolutionize places like Las Vegas but transform communities throughout the globe. This is crazy cool! -
We're kicking off 2025 with Daniel Lesser of LW Hospitality Advisors who shares his thoughts on the financial state of hospitality and where to make money in 2025.
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Anthony & Glenn are here to wrap up 2024. We talk about their favorite moments of the year, highlights of the show, and what to expect in 2025.
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Join us for a captivating conversation with Clark Hanrattie, Partner at HEI Hotels & Resorts, as we explore how creative thinking, bold investments, and a deep understanding of hotel operations are reshaping the hospitality industry.
🔑 Key Highlights:
The Liberty Hotel Story: Transforming a Boston jail into a luxury hotel and setting the tone for innovative hospitality.
The Renaissance Times Square: Reinventing a legendary property into a modern marvel with unmatched views and brand-defining upgrades.
Inside the Deal-Making Process: Discover the bold moves and sharp negotiations that led to landmark acquisitions.
A Unicorn in the Industry: What makes certain professionals stand out in hospitality.
HEI’s Evolution: From private equity to a leading third-party operator, learn about the strategic shifts that defined HEI’s success.
Maximizing Iconic Locations: How to leverage Times Square's magic for year-round revenue, especially during events like New Year’s Eve.
Expanding Through Relationships: The company's growth from 38 hotels 12 years ago to 110 hotels today, achieving $2.6 billion in annual revenue.
Private Equity and Investment Expertise: In-depth understanding of private equity structures and real estate investment dynamics enables alignment with institutional investors.
🎙️ Follow No Vacancy for more amazing insights!#HospitalityInnovation #HotelInvestments #LuxuryHotels #HospitalityLeadership #TimesSquare #CreativeHospitality #HotelIndustry #NewYearsEveHotels #BusinessStrategy #hotels #hotelnews
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Santiago Leon, COO and Managing Partner of Spearhead Hospitality, is here to define what is a "Hospitality Underdog" and why Spearhead Hospitality prides itself on taking on projects no one else wants.
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David Lund, the Hotel Financial Coach, talks about how he's helping some of the largest companies with their financial literacy. How can people improve in one of the most important parts of the industry and how is the financial field evolving within the industry?
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🎲 Step inside the newly transformed Rio Las Vegas! I’m going behind the scenes with Patrick Miller, President & CEO of Rio Las Vegas, to explore the exciting upgrades and vibrant energy that are redefining this iconic property. =] 🔑
In this episode, we cover:
• Rio’s rich history as the original locals’ hangout and its unique all-suites concept.
• Dreamscape’s vision for reviving the property with redesigned rooms, upgraded casino floors, and exciting new amenities.
• A sneak peek into the National Finals Rodeo (NFR) festivities, including live music, pop-up bars, and Western lifestyle showcases.
• 💡 The philosophy behind making the Rio an accessible, fun destination for locals and visitors alike.
• 🎰 How Rio Las Vegas is modernizing its casino floor with the latest games and a guest-first approach. We found Chief Gaming Officer Kevin Sweet and he joins too!
• 🍴 The vision behind Rio’s revamped dining experiences, including approachable, high-quality options like the new food hall concept.
• 🎭🎤 From Penn & Teller celebrating 50 years to the whimsical "WOW" show and the Comedy Cellar, explore the diverse performances at Rio.
• 🏢✨250,000 square feet of versatile event space, hosting everything from poker tournaments to corporate events.
• 🔮 Hear insights on how Rio plans to innovate while maintaining its legacy.
• Chris Kuroda’s (Phish’s light show creator) mesmerizing year-long light installation that turns the building into a work of art.
• The addition of local-friendly loyalty programs offering faster rewards compared to the Strip.
🌟 Don’t forget to like, comment, and subscribe for more exclusive content from the world of hospitality and travel!
🎧 Tune in for a behind-the-scenes look at the vibrant updates and the future of the Rio!
#RioLasVegas #HospitalityInsights #CasinoTransformation #LasVegasLocal #LiveMusic #LuxuryTravel #VegasNFR #EntertainmentRedefined #AllSuitesExperience #novacancy #hotels #hospitality -
Lloyd Mathiesen, chairman of the Chicken Ranch Rancheria of Me-Wuk Indians, joins to talk about the opening of he Chicken Ranch Casino Resort. Earlier this year, Chairman Mathiesen spearheaded the efforts in the Chicken Ranch Rancheria v. California lawsuit, which resulted in the Department of the Interior approving secretarial procedures for the Chicken Ranch Rancheria Me-Wuk Indians of California. This lawsuit has long standing implications and Chairman Lloyd will explain it.
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On this special episode we’re honoring the memory of world class hotelier Harris Rosen, who passed away yesterday at age 85. He joined us a few times on No Vacancy, but my first interview with him was back in 2017 when we were audio only. It was episode #43 for those wanting to hear the entire show that does not include Mr. Rosen.
I chose this show because it focuses on his history, success and philanthropy. He may be the most renowned figure in the Orlando hospitality industry who has significantly shaped that market’s hotel landscape.
We discuss his incredible career, starting with his instrumental role in developing Walt Disney World's Contemporary Resort and Polynesian Village Resort. Discover how his innovative ideas and relentless focus on operational efficiency contributed to the success of these iconic properties.
He shares his experiences from working at Disney to becoming an independent hotelier in 1974. Learn about the challenges he faced, the strategies he employed, and the remarkable growth of Rosen Hotels on International Drive. Harris also reveals some of his unique contributions, such as the "chirping" telephones at the Polynesian Village Resort and the creation of Disney's central reservation office.
Rosen also shares heartwarming stories of kindness, the growth of his hotel portfolio, and his decision to focus solely on the Orlando area. He also discusses the development of the Shingle Creek Resort, his dream resort property, and future expansion plans.
Harris also opens up about his dedication to his associates, treating them like family and offering comprehensive healthcare, free college tuition, and more. Learn about his philanthropic efforts through the Rosen Foundation, which has transformed underserved communities by providing free preschool and college education.
Don't miss this captivating conversation filled with insights and anecdotes from one of the most influential figures in the hospitality industry. May this amazing man rest in peace.
👍 Subscribe to our channel and hit the bell icon for notifications on the latest episodes!
#NoVacancyPodcast #HarrisRosen #GlennHausman #OrlandoHotels #HospitalityIndustry #DisneyHotels #PolynesianVillageResort #ContemporaryResort #HotelDevelopment #RosenHotels #InternationalDrive #Hotelier #HospitalityInsights #Travel #HotelManagement #HospitalityInnovation #ExclusiveInterview
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In 2012 sisters Stephanie and Lisa Karvellas embarked on building a private event business at their family's property. Since its inception, Cedar Lakes Estate has grown into the premier wedding and retreat venue on the East Coast, known for its exceptional hospitality and culinary program, as well as its spectacular, bucolic setting. Lisa joins us to talk about what it takes to run the award winning property.
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In this bonus episode I chat with Bruce Ford, SVP at Lodging Econometrics, about the latest global pipeline numbers. We’re exploring hotel development trends across various regions, including Europe, the Middle East, India, China, and here in the USA.
From Romania's emerging market to Israel's active pipeline and the evolving landscape of hotel conversions in Europe and new builds in the Middle East, Bruce provides a comprehensive overview of the current state and future prospects of the global hotel industry.
Key Points:
• Romania's Growth 🌍: Discussing the significant pipeline growth in Romania, including both resort areas and Bucharest.
• Full-Service Projects in Europe 🏨: Insights into new full-service hotel projects across Europe, with notable mentions of Israel's booming pipeline.
• Conversion Market Trends 🔄: Exploring the increase in hotel conversions in Europe and how it's becoming a significant trend.
• Challenges and Opportunities 🚧: Addressing the complexities of hotel development in diverse regions and the shift towards more third-party management companies.
• Middle East Developments 🌟: Highlighting the ambitious hotel projects in the Middle East and the phased approach to building new neighborhoods and city sections.
• India's Tourism Boom: Discussing the rapid growth in India's hotel market, with over 600 projects in the pipeline and major global brands entering the market.
• China's Unique Market: Insights into China's hotel development, including the challenges during the pandemic and the current state of over 500,000 rooms under construction.
• Expanding Asian Markets 🌏: Highlighting the record pipeline outside of China in Asia, with notable developments in Japan, Malaysia, Indonesia, and Vietnam.
• Mexico's Hospitality Resilience: Exploring Mexico's strong hospitality market during the pandemic and new developments, including the Tulum Airport and train line boosting tourism and hotel investments.
• Southern California's Renaissance 🏨: Insights into the rebranding and development boom in Southern California, particularly Palm Springs.
• Impact of Population Shifts 📊: Analysis of how population movements are influencing hotel investments and developments.
• Trends in Hotel Conversions 🔄: The rising trend of hotel conversions in various regions to meet new market demands.
• 2025 Outlook and Predictions 🔮: Expectations for new construction, deals, renovations, and rebrandings in 2025. - Visa fler
